Can't Retrieve Mail in TB on One Account
Howdy TheBatUsers, I just switched to DSL from cable today and am having a problem with the email account that comes with my DSL service. I am able to retrieve email for my other accounts, but not the DSL mail account. I have also successfully sent mail from another account using the outgoing mail (smtp) settings for the DSL account. Sent a test message to my new DSL mail account and can see the message on the server using their browser-based webmail service. Plus, I can retrieve the test message and see it in Mailwasher. Just can't download it using TB. I've verified the account settings in TB and Mailwasher are the same. Any ideas? Thanks. -- Chris Montgomery Current Ver: 1.60q FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
Re: Can't Retrieve Mail in TB on One Account
CM> I just switched to DSL from cable today and am having a problem with CM> the email account that comes with my DSL service. I am able to CM> retrieve email for my other accounts, but not the DSL mail account. CM> I have also successfully sent mail from another account using the CM> outgoing mail (smtp) settings for the DSL account. CM> Sent a test message to my new DSL mail account and can see the CM> message on the server using their browser-based webmail service. CM> Plus, I can retrieve the test message and see it in Mailwasher. Just CM> can't download it using TB. I've verified the account settings in TB CM> and Mailwasher are the same. CM> Any ideas? Thanks. eliminate TB from the POP equation by using another email client like OE. If you can, then it has to be something in TB. If you *cannot*, then it has to be something else preventing that traffic. firewalls? -- Johnmailto:[EMAIL PROTECTED] Current Ver: 1.60q FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
Re: Can't Retrieve Mail in TB on One Account
Howdy John, Thursday, July 11, 2002, 6:54:06 PM, [EMAIL PROTECTED] wrote: JB> eliminate TB from the POP equation by using another email client like JB> OE. If you can, then it has to be something in TB. If you *cannot*, JB> then it has to be something else preventing that traffic. JB> firewalls? Ok, I tried using Outlook and it pulled the message down just fine. I was also able to send an outgoing message for this account in TB. Am using Zone Alarm Pro 3.x, but it hasn't affected any of the other accounts before. Turning it off had no effect on this account (i.e., still couldn't retrieve the message from the server). Well, since this won't be a critical account, I'm going to set aside the problem for now. Maybe something will come to me later. I'll see if tech support for the provider has had any other complaints like this. Cheers, -- Chris Montgomery Current Ver: 1.60q FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
Re: Can't Retrieve Mail in TB on One Account
Hi Chris, On Thu, 11 Jul 2002 19:36:04 -0500, you wrote: > Howdy John, > > Thursday, July 11, 2002, 6:54:06 PM, [EMAIL PROTECTED] wrote: > > JB> eliminate TB from the POP equation by using another email client like > JB> OE. If you can, then it has to be something in TB. If you *cannot*, > JB> then it has to be something else preventing that traffic. > > JB> firewalls? > > Ok, I tried using Outlook and it pulled the message down just fine. I > was also able to send an outgoing message for this account in TB. Have you tried looking at the log for that account just after you have attempted connecting, and see what the message says? I think the log is found under Account - Account Log... I can be corrected, and will probably do so myself tomorrow when I get into work ;) -- Jonathan Angliss ([EMAIL PROTECTED]) Current Ver: 1.60q FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
Re: Can't Retrieve Mail in TB on One Account
Howdy Jonathan, Thursday, July 11, 2002, 11:48:11 PM, [EMAIL PROTECTED] wrote: JA> Have you tried looking at the log for that account just after you have attempted JA> connecting, and see what the message says? I think the log is found under JA> Account - Account Log... I can be corrected, and will probably do so myself JA> tomorrow when I get into work ;) Oddly enough, the message just downloaded. I had about given up on it for today, was going to tackle the problem again tomorrow, then I decided to reset the password and here it came. Had I looked at the log earlier, this would have been apparent and I wouldn't appear so dumb. :) Anyway, it appears to be working for now. Thanks for the suggestions. -- Chris Montgomery Current Ver: 1.60q FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
Re: Can't Retrieve Mail in TB on One Account
ON Thursday, July 11, 2002, 11:12:58 PM, you wrote: CM> Howdy TheBatUsers, CM> I just switched to DSL from cable today and am having a problem with CM> the email account that comes with my DSL service. I am able to CM> retrieve email for my other accounts, but not the DSL mail account. CM> I have also successfully sent mail from another account using the CM> outgoing mail (smtp) settings for the DSL account. CM> Sent a test message to my new DSL mail account and can see the CM> message on the server using their browser-based webmail service. CM> Plus, I can retrieve the test message and see it in Mailwasher. Just CM> can't download it using TB. I've verified the account settings in TB CM> and Mailwasher are the same. CM> Any ideas? Thanks. Hi Chris, It sounds like your setup for the DSL is wrong. I guess you will have to walk through al the settings. What might help is checking the TB! log file for error msg's. It might be as simple as a wrong password. -- Best regards, Gerard -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Be careful of reading health books, you might die of a misprint. Using The Bat! v1.60i on Windows 2000 5.0 Build 2195 Service Pack 2 Current Ver: 1.60q FAQ: http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Bug Reports: https://www.ritlabs.com/bt/
