TB! Recieves messages but says it can't write them to disk.
Hi all, I'm not too sure whether or not this (incredibly) talented group can help me or it's a developer problem. Two days ago emails stopped coming into my account. A quick check of the log showed that the messages were listed as received but each message was promptly followed with ! 7/8/03, 16:20:20: fetch - [inbox] could not store message (file name - c:\docume~1\admin~1\locals~1\temp\bat1bbo.tmp A check of the tmp files in question however shows that the messages were written (with varying file sizes) and I can open them in Notepad and see the message. There were over 18,000 tmp files in the directory and at first I thought that TB! was choking on the number so I deleted them all. This didn't help. I then downloaded TB! and reinstalled it (I didn't do an uninstall first.) The particulars of the machine running TB! is as follows: Win2K Service Pack 3 TB! Version 1.62r Approximately 188,000 emails in the main account The Mail folder is approximately 5.6 gigs Any suggestions, or work arounds would be greatly appreciated. -- Best regards, Nick Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: TB! Recieves messages but says it can't write them to disk.
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Nick, @10-Jul-2003, 09:46 -0400 (14:46 UK time) Nick OHare2 [NO] in mid:[EMAIL PROTECTED] said: NO ! 7/8/03, 16:20:20: fetch - [inbox] could not store message NO (file name - c:\docume~1\admin~1\locals~1\temp\bat1bbo.tmp ... snip Thoughts: 1) Are you running logged in as Administrator? (TB is trying to use the Administrator's temp folder). 2) What are the permissions on that folder? 3) What AV software is running - could that be stopping things? 4) Are you running a firewall? - -- Cheers -- .\\arck D Pearlstone -- List moderator TB! v1.63 Beta/11 on Windows XP 5.1.2600 Service Pack 1 -BEGIN PGP SIGNATURE- Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies. iQA/AwUBPw1wHznkJKuSnc2gEQL55gCeOZrKZFGZECmK3WG3N5oKVbxdOCUAoMng T10BVxLmyXEKp0Y32OenQJfd =yV+r -END PGP SIGNATURE- Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: TB! Recieves messages but says it can't write them to disk.
On Thu, 10 Jul 2003, Nick OHare2 wrote: I'm not too sure whether or not this (incredibly) talented group can help me or it's a developer problem. Two days ago emails stopped coming into my account. A quick check of the log showed that the messages were listed as received but each message was promptly followed with ! 7/8/03, 16:20:20: fetch - [inbox] could not store message (file name - c:\docume~1\admin~1\locals~1\temp\bat1bbo.tmp A check of the tmp files in question however shows that the messages were written (with varying file sizes) and I can open them in Notepad and see the message. There were over 18,000 tmp files in the directory and at first I thought that TB! was choking on the number so I deleted them all. This didn't help. I then downloaded TB! and reinstalled it (I didn't do an uninstall first.) 1) problem can be antivirus, but you did not told about antivirus warnings. 2) tmp files are stored but not imported to TB, as I understand. Did not your system crashed two days ago? Try to close TB, backup messages.tbb and messsages.tbi files from INBOX folder of this account and run TB again. One user has similar problem and he had corrupted msgbase somehow (probably by crash). -- Marek Mikus Czech Support of The Bat! http://www.thebat.cz Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: TB! Recieves messages but says it can't write them to disk.
Hello Marck, Thursday, July 10, 2003, 9:54:34 AM, you wrote: MDP @10-Jul-2003, 09:46 -0400 (14:46 UK time) Nick OHare2 [NO] in MDP mid:[EMAIL PROTECTED] said: NO ! 7/8/03, 16:20:20: fetch - [inbox] could not store message NO (file name - c:\docume~1\admin~1\locals~1\temp\bat1bbo.tmp MDP Thoughts: MDP 1) Are you running logged in as Administrator? (TB is trying to use MDPthe Administrator's temp folder). MDP 2) What are the permissions on that folder? MDP 3) What AV software is running - could that be stopping things? MDP 4) Are you running a firewall? Thank you for your response. I am indeed logged in as Administrator and the permission for the folder are set properly (the tmp files are written to the temp directory). I should have mentioned that I was running a firewall (ZoneAlarm) and a AV (AVG). I shut both of them down and the same problem occurs (I'm doing checks through the message dispatcher). One test I did do involved using another TB! account and did manage to download an email I sent it. Is it possible that my brother finally came up with the magic number of emails that can bring TB! to it's knees? I was shocked when I saw the number emails and the size of the Mail folder. -- Best regards, Nick Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: TB! Recieves messages but says it can't write them to disk.
Hello Marek, Thursday, July 10, 2003, 10:12:14 AM, you wrote: MM On Thu, 10 Jul 2003, Nick OHare2 wrote: Two days ago emails stopped coming into my account. A quick check of the log showed that the messages were listed as received but each message was promptly followed with ! 7/8/03, 16:20:20: fetch - [inbox] could not store message (file name - c:\docume~1\admin~1\locals~1\temp\bat1bbo.tmp A check of the tmp files in question however shows that the messages were written (with varying file sizes) and I can open them in Notepad and see the message. MM 1) problem can be antivirus, but you did not told about antivirus MM warnings. MM 2) tmp files are stored but not imported to TB, as I understand. Did MM not your system crashed two days ago? Try to close TB, backup MM messages.tbb and messsages.tbi files from INBOX folder of this account MM and run TB again. One user has similar problem and he had corrupted MM msgbase somehow (probably by crash). Thank you for your response. I was running an AV but shut it down and tried again with the same results. According to my brother the machine hasn't crashed recently. As I just wrote Marck, I can download to another account under TB! but for my main account the log keeps insisting that it can't write to the Windows directory file. However TB! tmp files clearly show up in that directory. I think my brother hit the magic number that chokes TB. Any other suggestions would be greatly appreciated. -- Best regards, Nick Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: TB! Recieves messages but says it can't write them to disk.
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Nick, @10-Jul-2003, 14:59 -0400 (19:59 UK time) Nick OHare2 [NO] in mid:[EMAIL PROTECTED] said to Marck: MDP 3) What AV software is running - could that be stopping things? MDP 4) Are you running a firewall? NO I should have mentioned that I was running a firewall NO (ZoneAlarm) (sharp intake of breath) - have a look for references to ZA, ZAP and ZoneAlarm in the archive. It is widely held to be a source of problems for many. Not all, but many for sure. NO and a AV (AVG). I shut both of them down and the same problem NO occurs (I'm doing checks through the message dispatcher). Shutting down ZA is not an option. It has been conclusively proven that nothing short of a complete exorcism will stop ZA from doing at least *something* you didn't tell it to within your system. This alone is my main reason for advising folks to make the shift to Kerio if they possibly can. No software should be that pervasive, unbeknownst to the user. However, we digress, since this is clearly *not* the source of your problem. NO One test I did do involved using another TB! account and did NO manage to download an email I sent it. Is it possible that my NO brother finally came up with the magic number of emails that can NO bring TB! to it's knees? No. I sincerely believe that there is no possibility of that being the problem. Since you are using the dispatcher, you can batch the downloads and reduce the number of messages coming in. I predict that the result will be the same. I think that Marek hit it when he said that the Inbox of the account may well be corrupt in some way, shape or form. Are there many messages in the Inbox? Move them out to another location. Exit TB. Use Windows Explorer to find the Inbox folder on disk and delete the .tbb and .tbi files. Run TB again and see if your mails will now import correctly. They are downloading just fine (to the temp folder) - it's just the act of importing them to Inbox that's choking. - -- Cheers -- .\\arck D Pearlstone -- List moderator TB! v1.63 Beta/11 on Windows XP 5.1.2600 Service Pack 1 -BEGIN PGP SIGNATURE- Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies. iQA/AwUBPw3CEjnkJKuSnc2gEQKF9gCfZV+BiE0AIm/01zIEMZKMGO5ocQYAn31b tmpOd69RAchokVbipkaaC4sf =7f6a -END PGP SIGNATURE- Current version is 1.62r | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
