Re: [Ubnt_users] Is there a direct sales person at UBNT I can speak with?
You'll want to ask for//Robert Pera, he's at (509) 867-5309 or the Memphis Grizzlies.// On 9/18/2019 1:41 PM, alex phillips wrote: /*Alex Phillips*/ CEO and General Manager RBNS.net HighSpeedLink.net *540-908-3993* ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] LOTS of excess equipment
We've been cleaning up our garage and the majority of one bay was full of pulled NanoBridges and M5 radios. We've taken them apart and boxed them as dishes, horns and mounting hardware. I think we have enough here to start a full sized WISP. We also pulled several Cambium towers so we have boxes of unused or lightly used equipment we'd like to sell. If you're interested let us know, we're primarily a AC2 network now. We'll finish the inventory so we can post numbers next week. Forbes Mercy Washington Broadband, Inc. forbes.me...@wabroadband.com On 8/24/2019 1:29 PM, James Wilson wrote: You can order five packs of 5AC radio/feedhorns for 400 mm dishes in the US on the Ubiquiti web store, but that's all... On Sat, Aug 24, 2019, 4:22 PM alex phillips <mailto:highspeedl...@gmail.com>> wrote: For a while, UBNT was selling feed horns on their website. We use these for repairs and upgrades from PB5. They have not for a long time. I would really like it if they started that product option again. I am running out of room for dishes I don't need. Maybe I can RMA the Dishes? /*Alex Phillips*/ CEO and General Manager RBNS.net HighSpeedLink.net *540-908-3993* ___ Ubnt_users mailing list Ubnt_users@wispa.org <mailto:Ubnt_users@wispa.org> http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
Re: [Ubnt_users] Well this is new
We use Visp billing and one of their features is hotspot authentication.
Kind of a halfway house to pppoe with less work. Eventually we'll do the
whole thing but with thousands of customers that takes time. Without
hotspot (where the billing system authenticates like radius)
auto-suspends don't happen and we get 50-100 payment suspends a day that
we have to support manually so we're very motivated to get the whole
network under radius MAC authentication and eventually full billing
control from PPPoe.
Forbes
On 7/31/2018 11:57 AM, Josh Luthman wrote:
What do you mean it was turned into a hotspot??
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Jul 31, 2018 at 2:55 PM, Forbes Mercy
mailto:forbes.me...@wabroadband.com>>
wrote:
Unbeknownst to us up front our sysadmin has been turning on
hotspot for our towers and not telling us so when a radio was
swapped out and the installer didn't update it in billing it
wouldn't allow traffic to pass. Once I asked him and he said "oh I
turned that AP into a hotspot last week" we checked the MAC and
sure enough, wrong.
Embarrassing I didn't think of that before posting this, I blame
the heat... You're gear is working great as always.
Thanks,
Forbes
On 7/31/2018 11:36 AM, James Craig via Ubnt_users wrote:
Hi Forbes,
Are you seeing this on AC APs only?
What TDD Framing option are you using on the AC APs?
Please try to grab the Support Info file from one of these CPEs
(and AP) and send to me offlist (ja...@ubnt.com
<mailto:ja...@ubnt.com>)
The 6.1.8 beta branch has some stability improvements that could
help here, but that wouldn't explain AC stations seeing the same
symptoms.
On Tue, Jul 31, 2018 at 1:50 PM, Forbes Mercy
mailto:forbes.me...@wabroadband.com>> wrote:
So trying to take the 100+ heat into consideration we are
having a lot
of issues with customers associated to the tower but they
won't ping and
I can't get in to their radios. They can get into AirOS and
even select
and change AP's but still they come up again showing their
correct IP on
the AP yet again no ping, no access, no Internet for them.
Some or AC
radios, some older, doesn't seem to discriminate. Floor is
about -90
and the last one was -74, not bad enough to be lost in the noise.
Typical power cycle, etc. offers no solution. This has
happened 5 times
(most using 6.16) in the past few days, a disturbing trend
that we will
now have to do a truck roll on.
Any ideas?
Forbes Mercy
Washington Broadband, Inc.
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Re: [Ubnt_users] Well this is new
Unbeknownst to us up front our sysadmin has been turning on hotspot for our towers and not telling us so when a radio was swapped out and the installer didn't update it in billing it wouldn't allow traffic to pass. Once I asked him and he said "oh I turned that AP into a hotspot last week" we checked the MAC and sure enough, wrong. Embarrassing I didn't think of that before posting this, I blame the heat... You're gear is working great as always. Thanks, Forbes On 7/31/2018 11:36 AM, James Craig via Ubnt_users wrote: Hi Forbes, Are you seeing this on AC APs only? What TDD Framing option are you using on the AC APs? Please try to grab the Support Info file from one of these CPEs (and AP) and send to me offlist (ja...@ubnt.com <mailto:ja...@ubnt.com>) The 6.1.8 beta branch has some stability improvements that could help here, but that wouldn't explain AC stations seeing the same symptoms. On Tue, Jul 31, 2018 at 1:50 PM, Forbes Mercy mailto:forbes.me...@wabroadband.com>> wrote: So trying to take the 100+ heat into consideration we are having a lot of issues with customers associated to the tower but they won't ping and I can't get in to their radios. They can get into AirOS and even select and change AP's but still they come up again showing their correct IP on the AP yet again no ping, no access, no Internet for them. Some or AC radios, some older, doesn't seem to discriminate. Floor is about -90 and the last one was -74, not bad enough to be lost in the noise. Typical power cycle, etc. offers no solution. This has happened 5 times (most using 6.16) in the past few days, a disturbing trend that we will now have to do a truck roll on. Any ideas? Forbes Mercy Washington Broadband, Inc. ___ Ubnt_users mailing list Ubnt_users@wispa.org <mailto:Ubnt_users@wispa.org> http://lists.wispa.org/mailman/listinfo/ubnt_users <http://lists.wispa.org/mailman/listinfo/ubnt_users> ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] Well this is new
So trying to take the 100+ heat into consideration we are having a lot of issues with customers associated to the tower but they won't ping and I can't get in to their radios. They can get into AirOS and even select and change AP's but still they come up again showing their correct IP on the AP yet again no ping, no access, no Internet for them. Some or AC radios, some older, doesn't seem to discriminate. Floor is about -90 and the last one was -74, not bad enough to be lost in the noise. Typical power cycle, etc. offers no solution. This has happened 5 times (most using 6.16) in the past few days, a disturbing trend that we will now have to do a truck roll on. Any ideas? Forbes Mercy Washington Broadband, Inc. ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] 8.5.0 problem
Did I miss a memo, I upgraded a Prism 5AC Gen2 to firmware 8.50 and the 6 radios with 6.14XM Loco and Nanobridges dropped offline and no longer worked on any UNII frequency. I had to move the radio down to a clogged non-UNII spectrum channel? Forbes Mercy Washington Broadband, Inc. ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] Peak CCQ drops
I'm baffled at diagnosing this one. I have a very busy tower with 14 AP's fed by two links that move about 6-700Mbs at peak hours. During those hours customers that during the day are running CCQ's in the 90's suddenly drop to 60-70% ccq and their pings go from a 30ms average up to 2000+ms only during peak usage. This seems to run across many connections to the tower. My techs have tried everything to find the problem, we run heavy duty Mikrotik routers at that tower and it's fed by a licensed 11ghz and a fiber fed AF24. The frequencies are well spaced and these are happening on Prisim AC2 radios (although in mixed mode, non-synced) as one particular customer is on an XW NB22. We checked for surrounding customer noise such as router/AP's, nothing. Any suggestions would be appreciated. Forbes Mercy Washington Broadband, Inc. ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] Aligning AF11
We're having some difficulty in aligning a 5.6 mile AirFiber 11 link, they won't associate. We put on a couple of rockets when we couldn't get the 11's to see each other, even with the scan it doesn't see the rocket we put on the other AF11, maybe it's the antenna being tuned to another frequency. The Rocket does see another 5Ghz AP on that tower at -89 but not the one we put on the AF11. Any ideas would be appreciated. Thanks, Forbes Mercy Washington Broadband, Inc. ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] Prisim capacity
I know the Titaniums were 35-50 capacity (we don't go over 40 on them) but what about the Prisim2's? How many can we put on those of average 10mbps customers? Just wondering if their processor is stronger and can handle more in AP mode? Thanks, Forbes ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] Response from UBNT post
Hello, Thank you for the UBNT direct response. Your email was a huge contradiction, it says it's not motivated by lawyers then goes on to say it's a "Regulatory requirement" (lawyers). You say it's not to prevent putting specific software (Cambium or otherwise) on your device" then in the next paragraph says "to prevent software which is not ours running on our devices" You go on to say "it improves airMAX system security" which means we are losing improvements to the firmware in exchange for the agreement that we never run Cambium's patch to certain towers where GPS is essential but unavailable by UBNT thus forcing us to change out radios that will sync, a promise broken repeatedly by UBNT as we were buying newer radios (titaniums and first generation Prisims, with ones that do sync today without having to change all CPE at an enormous cost. Ubiquiti is responsible for the migration away from their product with the years of misleading information about sync so now trying to make it impossible to use the firmware of our choice is a corporate decision, not a technically based one. It's ironic that UBNT was founded by being the radio chip provider managed by Mikrotik software, now they seem to have come full circle. Regards, Forbes Mercy Re: 6.0.6 isn't an upgrade, it's a legal brick <https://community.ubnt.com/t5/airMAX-M-Beta/6-0-6-on-official-download-is-it-beta-or-release-REAL-JUNK/m-p/1988158#M26986> @WABroadband <https://community.ubnt.com/t5/user/viewprofilepage/user-id/27397> Let me be very clear - this has nothing to do with preventing you from putting specific software (Cambium or otherwise) on your device, nor is it driven by lawyers in any way. Radios are also not bricked, nor are they sabotaged at all. No one is forced to upgrade and there is no modification of the user agreement here. It is a regulatory requirement to prevent software which is not ours running on our devices, and also improves airMAX system security. These same protections are implemented on other products and by other vendors. ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] 6.0.6 isn't an upgrade, it's a legal brick
It seems that this upgrade isn't an upgrade at all. It's driven by lawyers requiring that you do an electronic signature that you agree to not use Cambium Elevate software on this device. Pretty odd since it's my radio, well past warranty so I can do what I want to it. Is this the direction UBNT is going, turn your radio into a brick if you don't modify your use agreement with them? Well Robert DID come from Apple so I guess I shouldn't be surprised about sabotaging product to force you into newer gear, guess 6.04 is the last update I'll do for my radios, sad. #patheticdirection Forbes Mercy ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
Re: [Ubnt_users] NB22's getting scarce
Ben are you saying the new AC’s are backwards compliant with Rocket/Titanium M products with UNII capability? That would be a first! Oh and SeaHawk fans are everywhere, usually more at the game than the “Aint’s”. Speaking of which Stuart I’ll be in N.O. in November if you want to get together and watch a Hawks game.. :) Forbes From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On Behalf Of Ben Moore via Ubnt_users Sent: Wednesday, September 14, 2016 4:11 PM To: Ubiquiti Users Group <ubnt_users@wispa.org> Subject: Re: [Ubnt_users] NB22's getting scarce Found him: http://www.seattletimes.com/sports/seahawks/ldquoseahawksrdquo-fan-survives-a-night-out-in-new-orleans/ ;) AC units are arriving now. All units being sent via air expedited. Thanks, Ben On Wed, Sep 14, 2016 at 5:08 PM, Stuart Pierce <spie...@avolve.net <mailto:spie...@avolve.net> > wrote: How about the AC stuff, just think if you were trying to ahold of them, it's like trying to find a Seahawk fan in New Orleans. On Wed, September 14, 2016 6:54 pm, Forbes Mercy wrote: > Despite the best efforts of Ubiquiti to get me to throw out a couple > thousand NanoBridge CPE and buy AC's I still run over 200 AP's that use > EOL > equipment. We use NanoBeams now for the close in stuff up to 5 miles and > can still easily find NanoBridge 25's for 7+ miles. What we need is the > old NB22's for the 5-7 mile range and they are getting scarce. Nothing > else UBNT has is UNII capable so we're worried we won't be able to find > more of these radios. Any of the new "Air" stuff that can fill that gap > or should I just go buy up the rest of the country's NB inventory? > > > > Forbes > > > ___ > Ubnt_users mailing list > Ubnt_users@wispa.org <mailto:Ubnt_users@wispa.org> > http://lists.wispa.org/mailman/listinfo/ubnt_users > > ___ Ubnt_users mailing list Ubnt_users@wispa.org <mailto:Ubnt_users@wispa.org> http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
[Ubnt_users] NB22's getting scarce
Despite the best efforts of Ubiquiti to get me to throw out a couple thousand NanoBridge CPE and buy AC's I still run over 200 AP's that use EOL equipment. We use NanoBeams now for the close in stuff up to 5 miles and can still easily find NanoBridge 25's for 7+ miles. What we need is the old NB22's for the 5-7 mile range and they are getting scarce. Nothing else UBNT has is UNII capable so we're worried we won't be able to find more of these radios. Any of the new "Air" stuff that can fill that gap or should I just go buy up the rest of the country's NB inventory? Forbes ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
Re: [Ubnt_users] Rocket5ac PTMP w/AirPrism availability
Well Ben you can take your time on that whole DFS thing, I just bought 15 cases of NanoBridges.. lol Forbes On 1/8/2015 1:39 PM, Ben Moore wrote: You got it Chris! Thanks for the feedback. Stay tuned on DFS for AC and beams... On Thu, Jan 8, 2015 at 2:38 PM, Chris Ruschmann ch...@scsalaska.net mailto:ch...@scsalaska.net wrote: Issue with Beams have cleared up for us, but the rollout was not without its problems, all the initial problems were with the 19’s. They work well enough now minus DFS. Everything else I get with the AC line. I just can’t bite off on anything UBNT puts out until DFS is ready. I just don’t have the spectrum to make it work. I hedged my bets on the Nano Beams getting this and lost on it. Thanks for your time Ben. *From:*ubnt_users-boun...@wispa.org mailto:ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org mailto:ubnt_users-boun...@wispa.org] *On Behalf Of *Ben Moore *Sent:* Thursday, January 8, 2015 12:30 PM *To:* Ubiquiti Users Group *Subject:* Re: [Ubnt_users] Rocket5ac PTMP w/AirPrism availability Inline below... On Thu, Jan 8, 2015 at 1:58 PM, Chris Ruschmann ch...@scsalaska.net mailto:ch...@scsalaska.net wrote: I didn’t think the lite would be available after the full launch of the real product. No advantages there though as it doesn’t sport any of the magic other than AC, which isn’t magic at all. BM: Yes, lite will continue to be available. The advantages are achieved by splitting the PTP and PTMP functions. Believe me...we definitely don't want to create a new sku, just to create a new sku and charge you more for it ;) You can’t sit here and deny the fact that the Nano Beams had issues initially. I had to pull all our initially installed ones from the field due to some serious AP wide degradations that didn’t get resolved till much later. We have them rolled out now in minimal fashion on newer firmware and some beta 5.6 BM: Sorry, not aware of the issues (though admittedly I do not follow the SW issues as closely). Based on demand for the product and requests for DFS approvals and lack of chatter regarding issuesare you still experiencing issues? Can you get them sent to me and will have support review? Let’s see, how many other products can I list that had been rushed to market…. BM: No question not perfect here...Especially with our announcements. I think this is getting much better (edge switches shipped at time of announcement, NBE-5AC-19, R5AC-PTP, New AC antennas, AF-24HD just announced and first shipment arriving next week, etc...). You can also see that the AC product line has a TON into it at launch. It also has a number of networks active using it for many, many months. *From:*ubnt_users-boun...@wispa.org mailto:ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org mailto:ubnt_users-boun...@wispa.org] *On Behalf Of *Ben Moore *Sent:* Thursday, January 8, 2015 11:49 AM *To:* Ubiquiti Users Group *Subject:* Re: [Ubnt_users] Rocket5ac PTMP w/AirPrism availability With the NanoBeam what is half baked? We have heard great response from the product worldwide (in each market). Software or hardware issues? What were you beta testing? If you want the one rocket, you can always use the lite...This option is there. However, you won't have the benefits of airPrism. With airPrism you really need to break out PTP and PTMP to get best performance (and with AC). On Thu, Jan 8, 2015 at 1:44 PM, Chris Ruschmann ch...@scsalaska.net mailto:ch...@scsalaska.net wrote: I did watch the webinar. Not sure how I feel about it yet and whether It’s enough to justify upgrading existing stuff. Still deciding even if I want to move forward with it after the Nano Beam debacle that we wasted a lot of time and money beta testing a fully released non half assed product. That said, I would be more inclined to buy a product that supported the full breadth of what 5Ghz has to offer. I rather enjoyed one rocket to rule the all as it was easier to keep stock this way for replacements. Now I have to keep track of multiple items and SKU’s. *From:*ubnt_users-boun...@wispa.org mailto:ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org mailto:ubnt_users-boun...@wispa.org] *On Behalf Of *Ben Moore *Sent:* Thursday, January 8, 2015 11:21 AM *To:* Ubiquiti Users Group *Subject:* Re: [Ubnt_users] Rocket5ac PTMP w/AirPrism availability
[Ubnt_users] DFS for NanoBeams
I admittedly don't keep up as I should on this list so I'm probably bringing something up that has been talked about a lot, sorry. I am out of NanoBridges and while I'd dearly like to move to NanoBeams because they are a much nicer radio, they are boat anchors without DFS capabilities. Why it's taken longer to get this certification is beyond me but before I buy another few hundred NanoBridges (when I am lucky enough to find a supplier that still carries them) I'd like to know if the certification is any closer? Thanks, Forbes Mercy Washington Broadband, Inc. ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
Re: [Ubnt_users] DFS for NanoBeams
Agreed it is used too much but yet still no estimate :) Forbes On 12/12/2014 1:12 PM, Ben Moore wrote: Thanks Ty. Agreed it is used too much. On Fri, Dec 12, 2014 at 2:08 PM, Ty Featherling tyfeatherl...@gmail.com mailto:tyfeatherl...@gmail.com wrote: Ben, just a friendly suggestion based on experience here and on the forum.. All Ubiquiti persons interracting with the public should remove the word soon from their vocabulary. If you can't give even a gross over-estimation of the timeframe then just say so. Soon has become cliche. We are hoping for 1st quarter 2015 is much better. If you miss a window that big, then soon wouldn't have been any more truthful and a lot more vague. -Ty On Fri, Dec 12, 2014 at 2:55 PM, Ben Moore benjahmo...@gmail.com mailto:benjahmo...@gmail.com wrote: Yes Forbes it is getting closer. While I don't know exact, I would expect it to be soon. Which distributors are no longer stocking NanoBridges? We have thousands in stock as well in USA to help offset any increase in demand. Thanks, Ben On Fri, Dec 12, 2014 at 1:49 PM, Forbes Mercy wi...@wabroadband.com mailto:wi...@wabroadband.com wrote: I admittedly don't keep up as I should on this list so I'm probably bringing something up that has been talked about a lot, sorry. I am out of NanoBridges and while I'd dearly like to move to NanoBeams because they are a much nicer radio, they are boat anchors without DFS capabilities. Why it's taken longer to get this certification is beyond me but before I buy another few hundred NanoBridges (when I am lucky enough to find a supplier that still carries them) I'd like to know if the certification is any closer? Thanks, Forbes Mercy Washington Broadband, Inc. ___ Ubnt_users mailing list Ubnt_users@wispa.org mailto:Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org mailto:Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org mailto:Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
