[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2019-09-05 Thread Bug Watch Updater
** Changed in: thunderbird
   Importance: Wishlist => Medium

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-09-16 Thread Romariosso
(In reply to Charles from comment #155)
> Why is the status for this bug set to 'RESOLVED INVALID'? This bug is still
> very much alive and well.
> 
> Joe - do you have 'Tools' > 'Synchronization & Storage' 'Keep messages for
> this account on this computer' checked/enabled? If so, then that is not what
> this bug is about...

Yes, I have it enabled. Sorry and thanks for the info.

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[Bug 275471]

2011-09-15 Thread Charles
Why is the status for this bug set to 'RESOLVED INVALID'? This bug is
still very much alive and well.

Joe - do you have 'Tools' > 'Synchronization & Storage' 'Keep messages
for this account on this computer' checked/enabled? If so, then that is
not what this bug is about...

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-09-15 Thread danson
Joe - interesting. Though what you're doing is solving the problem by
downloading ALL attachments. The bug here is that attachments should not
be downloaded unless requested (and then only once!).

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-09-15 Thread Romariosso
(In reply to Joe Smith from comment #140)
> The original problem is still present in TB 5.0. Just as is the one in
> https://bugzilla.mozilla.org/show_bug.cgi?id=439731 (reloading of read
> messages).

Actually, it seems to have been rather a user error in my case. :) The
problem occured when I had limited the size of e-mails to be downloaded
to 100kB. That was the case ever since I started using TB almost a year
ago. So that those large e-mails (and also their attachments) were
downloaded each time the e-mail was opened or the attachments saved.

After disabling of the mail size limit in account options the problem
seems to be gone. TB then downloaded all the previously too large
e-mails. It now still shows "loading" for a short time when a large
e-mail is opened, but that seems to be loading from hard disk (which
goes very busy during that time) while the network connection is idle. I
gueass that rather short loading time now is probably a result of the
compression I have activated in TB for the e-mail files, and the
subsequent need to decompress when opening an e-mail.

So, there seems to be no issue for me after all.

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-18 Thread Marinus-4
Five (5!) years later, in Thunderbird version 5.0, it is still having
this most annoying bug. Mail with attachments takes forever to open,
then, when you click on the attachment to open it, apparently the
download starts afresh. Thunderbird has always done this, on all 4
computers in our house, for ALL IMAP accounts.

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[Bug 275471]

2011-08-18 Thread Stevendejong
If you think about it, this bug and the way it is dealt with by the
developers is exemplary for the product. It's "major updates" are minor
patches. Who notices the heralded new account wizard as an exising user?
Nobody. Who has problems with inline attachments? Everybody, since
version 0.01 of the product. So let's develop a new account wizard and
mark the inline attachments bug as "RESOLVED INVALID".

Similarly, all the other issues and feature requests I invested time and
effort in on this forum have not been seen as relevant by the
developers. (E.g. the fact that entering and especially copy-pasting or
cutting multiple email addresses from e.g. the To: field is so
ridiculously cumbersome; the fact that the search engine introduced in
TB3 is incredibly slow; the fact that properly layouting HTML emails is
really a pain; the ugly and inconvenient placement of buttons in the
preview pane header; the fact that only new email composition does not
happen in a tab; ...)

I've started contributing bugs and feature requests around version 1.x.
We're now at version 5, five years later at least, and most major
opportunities for improvement have not been addressed. Thunderbird as a
consequence still is an immature product, and given how the developers
prioritize their coding efforts, I'm sure version 8 will give us the 5th
major GUI overhaul and a spectacular New Account Wizard... and it will
still reload IMAP attachments every time you select an email.

I hate to say it as a definite non-fanboy of Apple, but if the TB
developers would take a short look at Apple Mail (even the one in OS X
10.6), they'd notice everything that is wrong with TB. If Apple can do
it, then it must not be too difficult to write a simple yet functional
email program.

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-05 Thread danson
More info:

I set up an entirely empty IMAP account in thunderbird and moved the 1MB
and 6MB files to it. I set this up for offline mode and ran the
'Download Now' to force the offline sync.

THIS WORKED!

The 6MB file is now loaded instantly and available when offline. I can
save the attachment to my local disk and it doesn't download off the
server.

So we can break down the problem into:

1. Normal cache not working - consensus is this seems to be broken
generally (separate bug?)

2. Offline files sync broken for large mailboxes - seems to work on
small mailboxes. Doing a 'sync now' on a large mailbox (100,000 emails,
100 folders, selected for offline use 10 folders, 10,000 emails) doesn't
seem to actually work - perhaps some timeout in effect?

3. Cache -> Offline files - why on earth does TB not put out to offline
files as it downloads email? Why is Offline files sync a separate
process? Surely it makes sense to update the offline files storage from
Cache so there is still a single download.

Are there open bugs for the above already? If not, and if people can
replicate, we should open them. I get the feeling putting all this
effort into a 'RESOLVED INVALID' bug may be falling of deaf ears.

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-04 Thread Charles
(In reply to comment #147)
> The disk and memory cache complicate this quite a bit. Also, simply clicking
> on a message with a large external attachment should not end up with it
> getting put in the offline store. You'd need the imap auto sync to do that,
> or the aforementioned download now button.

I would love a simple way to completely and utterly disable disk/memory
caching, and use only offline storage.

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-04 Thread Rsx11m-pub
(In reply to comment #146)
> rsx11m - ah a 4MB limit! Well that explains my behaviour but my findings

That's the previous limit of the *memory* cache, which caused issues in
the past. The disk cache has a default limit of 50MB, and as David just
stated, the offline store doesn't have any pre-set limit. It only goes
into effect though if and when the message and/or its attachments are
actually synchronized, until then you have to rely on the disk and/or
memory cache (which, as stated, is somewhat broken).

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-04 Thread Dbienvenu
There's no limit to the offline file store cache, so if the message is
in the offline file store, saving attachments should just use the
offline file store.

You can tell if the message is in the offline store by going offline
(file menu, offline, work offline) and then clicking on the message. If
we tell you the message body has not been downloaded, then it's not in
the offline store.

The disk and memory cache complicate this quite a bit. Also, simply
clicking on a message with a large external attachment should not end up
with it getting put in the offline store. You'd need the imap auto sync
to do that, or the aforementioned download now button.

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-04 Thread danson
rsx11m - ah a 4MB limit! Well that explains my behaviour but my findings
suggest this limit is NOT removed in TB 5.0.

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-04 Thread danson
I can confirm that further to my report in Comment 142 this particular
folder *IS* set to offline mode with "Select this folder for offline
use" ticked.

Interesting development:

1. Created new TEST subfolder (also marked for offline use)
2. Move EmailA (1MB attachment)
3. Run above test on EmailA - no redownloading. 
4. Move EmailB (6MB attachment)
5. Run above test - (try saving, click off email then back on etc) - attachment 
redownloaded each time. 

Conclusion - is there some kind of caching/offline limit set? What
doesn't make any sense is I have 'Dont download messages larger than
50KB' ticked in my 'Synchronisation and Storage' settings for this
account. Presumably this is being entirely ignored as 1MB > 50KB. Unless
the bug is that the code thinks 50KB is actually 5000KB...trying this
now with settings set to 5KB...

Nope - still wont' work for 6MB attachment but fine for 1MB one.

Also - when I click 'go offline' all the 1MB emails (body and
attachments) are available offline. The 6MB email has no content at all
- "The body of this message has not been downloaded from the server for
reading offline...".

For some reason a 6MB attachment is being entirely left on the server -
no use of offline file space.

SECOND TEST - Created new subfolder with 'use offline' switched off.
Testing will TB use cache?

Result  - identical behaviour. The 1MB file is cached. The 6MB file is
redownloaded each time. Offline storage vs Cached makes no difference.

Hope this is useful feedback.

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-04 Thread Rsx11m-pub
(In reply to comment #142)
The memory cache should be large enough now after bug 629247 removed the 4MB 
limit, but it's still a problem with caching of IMAP parts not working 
properly. I've seen 0-size attachments showing up on the 5.0 branch resembling 
on-demand attachments, with a "busy" indication in the status bar when viewing 
such a message suggesting an incomplete download of the MIME part. It's not 
clear to me if that's part of bug 629738 or a new problem now, somewhat hard to 
reproduce.

(In reply to comment #143)
Attachments should only be downloaded in offline mode if they haven't been 
synchronized yet. Do you see this also for old messages or after clicking on 
"Download Now" in the Synchronization tab of the Folder Properties?

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[Bug 275471]

2011-08-04 Thread Charles
(In reply to comment #142)
> However the backend is implemented, this is what the user should experience.
> There seems no sane reason to redownload attachments ever apart from perhaps
> coming up against some set limit for local cache size. 

And morer specifically, if a folder is set to offline mode, then the
emails/bodies/attachments should be stored in the offline store, NOT the
cache.

I can also confirm that TB5 still redownloads attachments over and over
again in folders set to offline mode - first, when you click/select the
message, then again if you choose to 'Save As' the attachment, then
again if you click a different message then go back to the message with
the aqttachment.

Infuriating, when you have a lot of messages with large attachments on a
remote/slow link to your imap store.

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  mozilla attachments are dowloaded multiple times

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[Bug 275471]

2011-08-04 Thread danson
I can confirm this bug is still present in the latest Thunderbird 5.0
relese to date.

1. First open a new email with 6MB attachment - 
2. Notice long download, no message body until complete. (either blank or 
previously selected message body often still visible).
3. Right click attachment - save as - long download, progress bar visible and 
the attachment is re-downloaded from the IMAP server. 
4. Click on a different email. 
5. Click back on the 6MB attachment email again. 
6. Repeat 2-5

Problems / Correct Behaviour:
1. Attachments should not download before the body. 
2. Large attachments (as selected) should (optionally) only download when 
requested.
3. Attachments should be retained locally
4. When saving a downloaded attachment the local copy should be saved 
~instantly.
5. When reselecting an email with an attachment, it should use the local 
attachment copy.

*In summary - an attachment should in ALL CASES be downloaded ONLY
ONCE.*

However the backend is implemented, this is what the user should
experience. There seems no sane reason to redownload attachments ever
apart from perhaps coming up against some set limit for local cache
size.


3.

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2011-07-17 Thread Bug Watch Updater
** Bug watch added: Mozilla Bugzilla #439731
   https://bugzilla.mozilla.org/show_bug.cgi?id=439731

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[Bug 275471]

2011-07-17 Thread Rsx11m-pub
Not exactly the specific issue described here, but more like bug 629738
now where the cache apparently isn't keeping track of when the message
parts need to be reloaded, thus there are unnecessary invalidations and
recaching of content.

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[Bug 275471]

2011-07-17 Thread Romariosso
The original problem is still present in TB 5.0. Just as is the one in
https://bugzilla.mozilla.org/show_bug.cgi?id=439731 (reloading of read
messages).

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2010-09-18 Thread Bug Watch Updater
** Changed in: thunderbird
   Importance: Unknown => Wishlist

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2010-07-21 Thread Bug Watch Updater
** Changed in: thunderbird
   Status: Confirmed => Invalid

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2009-12-16 Thread Micah Gersten
Marking this Triaged as we have an upstream bug.

** Changed in: thunderbird (Ubuntu)
   Status: Confirmed => Triaged

** Changed in: thunderbird (Ubuntu)
   Importance: Undecided => Wishlist

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2009-04-28 Thread jplotkin
Since my original post I have upgraded to Ubuntu 9.04. After reading
your comment, I went back to TB on my machine, went into the config
editor and set browser.cache.disk_cache_ssl back to false. I really
don't know why that made a difference before when I was using Ubuntu
7.10 but I swear it did. There was one huge jpg file that I was testing
it on at the time. But in any case, when I set that value back to false
my download problem does not come back. So I am thinking they fixed the
problem it in 8.10 or 9.04 somehow. Or maybe its the TB vesion you are
using. I tried this on Windows XP too and found the same result: the SSL
content is cached as it should be (with and without setting
browser.cache.disk_cache_ssl to true) . Both my TB versions are
2.0.0.21.

PS: this is possibly unrelated, but there was another thing that
upgrading fixed. For some reason in Ubuntu 7.10, there were some regular
expressions that wouldn't work in the gnome-search utility. I tore apart
it's source code and wasted a huge amount of time searching for fixes
and trying to fix the problem myself. But it magically worked in Ubuntu
9.04.

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2009-04-28 Thread Motin
@jplotkin: Good attempt, but I enabled the setting, restarted tb and
still everytime I open a message with say a 6mb attachment, it downloads
it anew. Then, if I want to save it, I have to download it again...

I increased the size limit of saving for offline use from 1024 kb to
10240 kb to no avail - now after synchronization for offline use, going
offline then back online I can retrieve a cached version of the message
without having to re-download it. Seems to be a workaround more than a
solution though.

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2009-04-01 Thread jplotkin
Hello,
I just found this post in google and I will admit I have not looked into the 
messages here in great detail. So what I am about to say may already be well 
known to other people.

Anyway, I ran into an instance of the above problem; in particular, a
client sent me three .mov files totaling 15Mb. I clicked the message
once, but it did not appear at once. So I opened it into a separate
window. After finally saving the attachments, I closed the window, did
some things with the video files, then went back to the message to
reply. At this point in time it started downloading the whole message
with attachments again! So rather than punching a hole in my LCD monitor
I decided to get to the bottom of this problem, because I have
recommended Thunderbird to so many people and they would hate me if they
were ever as frustrated as I was because of Thunderbird.

So I went though this post and a few others, then eventually got to searching 
through the advanced configuration editor and found this setting:
browser.cache.disk_cache_ssl
Then it clicked, we are both using SSL. The value here defaults to false for 
SSL and true for non SSL, which makes sense to some extent; it is more secure 
to not cache the data locally. So I set that to true and its like difference 
between walking on sand vs. walking on concrete!

-Jeff P.

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2008-12-05 Thread John Vivirito
** Tags added: imap

** Tags removed: apport-bug

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2008-11-14 Thread John Pye
It looks that there could be a couple of aspects to this problem:

Firstly, perhaps the default value of
mail.server.default.mime_parts_on_demand should be set to True, rather
than False, when Thunderbird is first installed.

Secondly, it appears then when for whatever reason parts are pre-loaded,
they should be cached somehow, so that they don't need to be downloaded
a second time.

Finally, it's not clear what part the Bayesian spam filter is playing in
all this: according to the Mozilla bug report, it looks as thought
perhaps sometimes the spam filter wants to download the entire message
so that it can run its algorithm on the message+attachments.

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2008-11-14 Thread Bug Watch Updater
** Changed in: thunderbird
   Status: Unknown => Confirmed

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2008-11-14 Thread John Pye
** Bug watch added: Mozilla Bugzilla #345832
   https://bugzilla.mozilla.org/show_bug.cgi?id=345832

** Also affects: thunderbird via
   https://bugzilla.mozilla.org/show_bug.cgi?id=345832
   Importance: Unknown
   Status: Unknown

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[Bug 275471] Re: mozilla attachments are dowloaded multiple times

2008-11-14 Thread John Pye
To circumlocute:

When you open a message with a large attachment, it requires a long
delay and it appears that Thunderbird downloads the entire message
including attachment, even if the attachment is not actually being
rendered to screen (eg a file attachment of some sort).

Then, when the file attachment is double-clicked, Thunderbird then opens
a 'Downloads' dialog and again starts to download the attachment.

Not clear if this is a limitation of IMAP or something silly that
Thunderbird is doing with caching or something like that. But it's very
annoying when your IMAP provider only permits something like 50 kB or
less as the download rate, or worse, if you are on a low bandwidth line,
because reading the text part of the message still requires the whole
message download (i.e. you might as well be using POP3!)


** Changed in: thunderbird (Ubuntu)
   Status: New => Confirmed

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[Bug 275471] [NEW] mozilla attachments are dowloaded multiple times

2008-09-28 Thread hillofbeans
Public bug reported:

Binary package hint: thunderbird

scenario.  open thunderbird and a message (new or old, doesnt matter)
with a big attachment, lets say a .jpg that is 2Mb.  and for the sake of
argument lets also say it is the first new message of your day.  So
TBird automatically focuses on the first message, and you can watch the
progress bar as it loads the message

some time later, the load is done.  hey, the image has a funny
resolution in this view, so i double-click on the message and pop up a
message window.  AND THEN THE MESSAGE WINDOW DOWNLOADS THE oh-so-fargin-
lovely 2Mb AGAIN.

no, this is not all.  No, TBird can be made to DL that sucker in all
sorts of odd ways.

It is very annoying and seems so unnecessary.  Are mail messages ever
actually volatile?  And even if they were, for what fraction of hte
people would they be like that?

this is probably not a "bug" per se; but my bet is a lot of people would
like to download that 2Mb just once.


b.t.w., in this scenario I have an IMAP-SSL connection to my server.

ubuntu 8.04 hardy

thunderbird:
  Installed: 2.0.0.16+nobinonly-0ubuntu0.8.04.1
  Candidate: 2.0.0.17+nobinonly-0ubuntu0.8.04.1
  Version table:
 2.0.0.17+nobinonly-0ubuntu0.8.04.1 0
500 http://mirror.pacific.net.au hardy-security/main Packages
 *** 2.0.0.16+nobinonly-0ubuntu0.8.04.1 0
500 http://mirror.pacific.net.au hardy-updates/main Packages
100 /var/lib/dpkg/status
 2.0.0.12+nobinonly-0ubuntu1 0
500 http://mirror.pacific.net.au hardy/main Packages

ProblemType: Bug
Architecture: i386
Date: Sun Sep 28 21:21:28 2008
Dependencies:
 
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: fglrx
Package: mozilla-thunderbird None [modified: 
/var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.24-19-generic i686

** Affects: thunderbird (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug

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