Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Alan Pope]

On Mon, 2008-06-09 at 16:46 +0100, Eddie Armstrong wrote:
> Looks interesting do you envisage a YouTube for original content?

Kind of, yes. But of course we can't compete with all the other video
sites out there, so we need a unique selling point (or two). At least
part of that would be a compliance with the CoC for content. Having a
built in Ubuntu upload tool would also help.

> I think it's how its tied together that will determine its success.
> It's got to be v quick and simple to use - If you get a GUI support 
> question one to start, run through sequence, one click click to add to 
> mail, IM, ftp.
> And it's got to be pretty.
> 

I agree.

> They haven't totally ruled out a linux version but from their support team
> 

Support != management. The FAQ clearly says no linux version. We can of
course hope that they make a Linux version, but Techsmiths track record
isn't great on that.

Cheers,
Al.


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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Eddie Armstrong]

Alan Pope wrote:
> I thought I'd setup a project and team on launchpad to manage it. I'll
> add some more detail to those.
>   
>   
Looks interesting do you envisage a YouTube for original content?
> Well we have most of the major components to make that work. We have
> decent screencast tools such as recordmydesktop. We can easily do video
> conversion (ffmpeg/mencoder etc) and hosting is the other bit we have.
> It's really just a case of tying all those together.
>   
I think it's how its tied together that will determine its success.
It's got to be v quick and simple to use - If you get a GUI support 
question one to start, run through sequence, one click click to add to 
mail, IM, ftp.
And it's got to be pretty.

They haven't totally ruled out a linux version but from their support team

"Hiya Eddie,

Agreed that there should be one.

We started with Windows and Mac because we have limited resources and those 
seemed the best place for us to begin.

Currently we have no plans to create Linux versionbut hopefully some day 
soon we'd get the 'ok'  :) 

Keep an eye on http://blog.jingproject.com for more info."

Well maybe somebody will do it.
Eddie



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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Alan Pope]

On Mon, 2008-06-09 at 14:29 +0100, Eddie Armstrong wrote:
> > Also the site I am working on isn't specifically for screencasts.
> You 've piqued my curiosity - is there any more info at this stage??
> 

I thought I'd setup a project and team on launchpad to manage it. I'll
add some more detail to those.

https://launchpad.net/~ubuntupeople - team
https://edge.launchpad.net/ubuntupeople - project

> And also in addition as well too - back to Jing -  I really think  an 
> OSS Jing would be a boon to Ubuntu.

Well we have most of the major components to make that work. We have
decent screencast tools such as recordmydesktop. We can easily do video
conversion (ffmpeg/mencoder etc) and hosting is the other bit we have.
It's really just a case of tying all those together.

> It's not a web site  or just a screencast creator, it seems to be  a way 
> of making lightweight screencast type quick replies to a user's question 
> and emailing it to them or putting it on a server where they can dl it - 
> not necessarily for public access in case business users want to offer 
> support this way. A link to their video., 
> 

Indeed. There doesn't seem to be much to it other than gluing together all the 
bits to be honest.

Cheers,
Al.



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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Eddie Armstrong]

Alan Pope wrote:
> On Mon, 2008-06-09 at 12:37 +0100, Matthew Wild wrote:
>   
>> Ogg embedded directly in HTML works fine in Ubuntu for me (out of the
>> box, meaning no Java install required). Example:
>> 
And many Windows video editing programs haven't heard of it - and 
unfortunately I go to Windows to edit videos.
> Also the site I am working on isn't specifically for screencasts.
You 've piqued my curiosity - is there any more info at this stage??

And also in addition as well too - back to Jing -  I really think  an 
OSS Jing would be a boon to Ubuntu.
It's not a web site  or just a screencast creator, it seems to be  a way 
of making lightweight screencast type quick replies to a user's question 
and emailing it to them or putting it on a server where they can dl it - 
not necessarily for public access in case business users want to offer 
support this way. A link to their video., 

Eddie

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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Alan Pope]

On Mon, 2008-06-09 at 12:37 +0100, Matthew Wild wrote:
> Ogg embedded directly in HTML works fine in Ubuntu for me (out of the
> box, meaning no Java install required). Example:
> http://matthewwild.co.uk/ogg.html

Works for you, but wont work for the other 95% of desktops running
Windows or OSX. 

Flash is useful because it is installed on so many computers, Java is
close behind in terms of usefulness, but less installed machines, Ogg
codecs is waaay down on those two.

I'd rather it "just worked" and people didn't have to install extra
stuff. I appreciate that flash is an install, but it's an install that
_many_ people have.

Also the site I am working on isn't specifically for screencasts.

Cheers,
Al.


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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Matthew Wild]

On Mon, Jun 9, 2008 at 11:06 AM, Alan Pope <[EMAIL PROTECTED]> wrote:
> On Mon, 2008-06-09 at 10:32 +0100, Eddie Armstrong wrote:
>> Alan Pope wrote:
>> > I'm currently working on something like this, but not specifically for
>> > screencasts, but for any kind of video. It could of course be used for
>> > screencasts.
>> >
>> >
>> Is it the kind of thing that can be used for instant support the way
>> Jing can?
>
> Yes. Although at the moment it has a moderator system which means videos
> aren't live until a moderator checks and accepts them. Suggestions for
> alternative methods welcome.
>
>> (I'm not promoting this product it just sounds lika a Linux version
>> would be very useful idea for Ubuntu support)
>
> Agreed.
>
>> It would be nice if rmd also saved as something more than ogg - a
>> nuisance having to convert it if needed afterwards.
>
> The site I am working on does the video conversion for you. You just
> upload an ogg/avi/whatever and it gets converted (at the moment) to
> a .flv video which plays in a browser flash based plugin (yes yes, I
> know flash is evil). An alternative might be the java based ogg player,
> but I've not looked into that yet.
>

Ogg embedded directly in HTML works fine in Ubuntu for me (out of the
box, meaning no Java install required). Example:
http://matthewwild.co.uk/ogg.html

Matthew.
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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Alan Pope]

On Mon, 2008-06-09 at 10:32 +0100, Eddie Armstrong wrote:
> Alan Pope wrote:
> > I'm currently working on something like this, but not specifically for
> > screencasts, but for any kind of video. It could of course be used for
> > screencasts.
> >
> >   
> Is it the kind of thing that can be used for instant support the way 
> Jing can?

Yes. Although at the moment it has a moderator system which means videos
aren't live until a moderator checks and accepts them. Suggestions for
alternative methods welcome.

> (I'm not promoting this product it just sounds lika a Linux version 
> would be very useful idea for Ubuntu support)

Agreed.

> It would be nice if rmd also saved as something more than ogg - a 
> nuisance having to convert it if needed afterwards.

The site I am working on does the video conversion for you. You just
upload an ogg/avi/whatever and it gets converted (at the moment) to
a .flv video which plays in a browser flash based plugin (yes yes, I
know flash is evil). An alternative might be the java based ogg player,
but I've not looked into that yet.

Cheers,
Al.


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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Eddie Armstrong]

Alan Pope wrote:
> I'm currently working on something like this, but not specifically for
> screencasts, but for any kind of video. It could of course be used for
> screencasts.
>
>   
Is it the kind of thing that can be used for instant support the way 
Jing can?
(I'm not promoting this product it just sounds lika a Linux version 
would be very useful idea for Ubuntu support)
> It would be nice if we could extend recordmydesktop (for example) to
> have an upload feature. Any python devs fancy having a go at an http
> upload feature enhancement to RMD?
>   

It would be nice if rmd also saved as something more than ogg - a 
nuisance having to convert it if needed afterwards.
Eddie



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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Eddie Armstrong]

Matthew Wild wrote:
> On Mon, Jun 9, 2008 at 9:22 AM, Eddie Armstrong
> <[EMAIL PROTECTED]> wrote:
>   
>> Saw this: Jing   at the end of the Firefox
>> 3 video.
>> and thought an open source version would be great for solving the GUI
>> admin problem whereby one has to explain all the various buttons and
>> menus to be traversed in order to resolve a problem rather than input a
>> CLI line.
>> Looks like a potential gold mine for TechSmith.
>> Unfortunately they don't do a Linux version.
>> Now if only some open source geniuses would make a FOSS version and
>> Canonical hosted a free site  ...
>>
>> 
>
> You mean like http://screencasts.ubuntu.com/ ? :)
>   
No
This isn't pre recorded tutorials but this kind of thing:
Someone asks you for support on a GUI program
you instantly go through the actions on your own PC, (automatically) 
record and send the small video to a server  then send them the link via 
mail IM etc.
The videos are about 5 mins max
Imagine this used on the forums.
Eddie

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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Alan Pope]

On Mon, 2008-06-09 at 10:05 +0100, Matthew Wild wrote:
> On Mon, Jun 9, 2008 at 9:22 AM, Eddie Armstrong
> <[EMAIL PROTECTED]> wrote:
> > Saw this: Jing   at the end of the Firefox
> > 3 video.
> > and thought an open source version would be great for solving the GUI
> > admin problem whereby one has to explain all the various buttons and
> > menus to be traversed in order to resolve a problem rather than input a
> > CLI line.
> > Looks like a potential gold mine for TechSmith.
> > Unfortunately they don't do a Linux version.
> > Now if only some open source geniuses would make a FOSS version and
> > Canonical hosted a free site  ...
> >
> 
> You mean like http://screencasts.ubuntu.com/ ? :)

I'm currently working on something like this, but not specifically for
screencasts, but for any kind of video. It could of course be used for
screencasts.

It would be nice if we could extend recordmydesktop (for example) to
have an upload feature. Any python devs fancy having a go at an http
upload feature enhancement to RMD?

Cheers,
Al.




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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Alan Pope]

On Mon, 2008-06-09 at 09:31 +0100, Eddie Armstrong wrote:
> Eddie Armstrong wrote:
> > Saw this: Jing   at the end of the Firefox 
> > 3 video.
> >   
> Here's a link to the FF3 
> video in case 
> anyone missed it

Note at 2 mins 20s in they introduce the malware protection:-

"..and this protects you from sites that are trying to attack you,
they're trying to exploit a vulnerability in one of your add-ons or
plugin-in or on your computer itself"

As if Firefox itself couldn't _possibly_ have any vulnerabilities!
Somewhat disingenuous in my opinion.

Cheers,
Al.


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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Matthew Wild]

On Mon, Jun 9, 2008 at 9:22 AM, Eddie Armstrong
<[EMAIL PROTECTED]> wrote:
> Saw this: Jing   at the end of the Firefox
> 3 video.
> and thought an open source version would be great for solving the GUI
> admin problem whereby one has to explain all the various buttons and
> menus to be traversed in order to resolve a problem rather than input a
> CLI line.
> Looks like a potential gold mine for TechSmith.
> Unfortunately they don't do a Linux version.
> Now if only some open source geniuses would make a FOSS version and
> Canonical hosted a free site  ...
>

You mean like http://screencasts.ubuntu.com/ ? :)

Matthew

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Re: [ubuntu-uk] Jing: GUI admin solution? Useful tool or not?

[Eddie Armstrong]

Eddie Armstrong wrote:
> Saw this: Jing   at the end of the Firefox 
> 3 video.
>   
Here's a link to the FF3 
video in case 
anyone missed it
Eddie

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