Re: [ubuntu-uk] Ubuntu One broken on 10.04?
On 11 October 2011 12:07, Gordon Burgess-Parker gbpli...@gmail.com wrote: Is Ubuntu One broken on 10.04? The Windows app works and synchronises with the internet - I can't get it to synchronise on 10.04. Is there a repair, or a workaround? -- Did you install it from Software Centre? What do your synchronised folders look like on your machine? Does the Ubuntu One client look like it's syncing files? s/ -- Twitter: @sfgreenwood post-apocalyptic allen keys -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Ubuntu One broken on 10.04?
On 11/10/11 12:07, Gordon Burgess-Parker wrote: Is Ubuntu One broken on 10.04? The Windows app works and synchronises with the internet - I can't get it to synchronise on 10.04. We're not aware of any current service issues. Normally we will list issues on our Service Status page [0] and broadcast them on our Twitter [1] and identi.ca [2] streams as soon as we become aware of them. There may be some information in the FAQs [3] that can help to diagnose this, otherwise you can contact Support [4] who will be able to help out. Cheers, JT [0] https://wiki.ubuntu.com/UbuntuOne/Status [1] http://twitter.com/UbuntuOne [2] http://identi.ca/ubuntuone [3] https://one.ubuntu.com/help/faq/ [4] https://one.ubuntu.com/help/contact/ -- ---+ James Tait, BSc|xmpp:jayte...@wyrddreams.org Programmer and Free Software advocate |Tel: +44 (0)870 490 2407 ---+ -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Ubuntu One broken on 10.04?
On 11/10/2011 12:41, Simon Greenwood wrote: On 11 October 2011 12:07, Gordon Burgess-Parker gbpli...@gmail.com mailto:gbpli...@gmail.com wrote: Is Ubuntu One broken on 10.04? The Windows app works and synchronises with the internet - I can't get it to synchronise on 10.04. Is there a repair, or a workaround? -- Did you install it from Software Centre? Yes. What do your synchronised folders look like on your machine? Does the Ubuntu One client look like it's syncing files? They look just like ordinary folders. What seems to be happening is this: If I add or remove a file from Ubuntu One in Windows or 10.04, the change is made on the website almost instantaneously. It then takes what seems to me to be an inordinate length of time to then reflect that change on the other machine which is linked to Ubuntu One, is on and is connected to the internet. This can be anything from 6 to 10 minutes -- Registered Linux User no 240308 Ubuntu 10.04 (yay!) Windows 7 (unfortunately) Say No to OOXMLhttp://www.linuxjournal.com/article/9594#mpart8 I only accept odf or pdf documents -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Ubuntu One broken on 10.04?
On 11 October 2011 14:18, Gordon Burgess-Parker gbpli...@gmail.com wrote: On 11/10/2011 12:41, Simon Greenwood wrote: On 11 October 2011 12:07, Gordon Burgess-Parker gbpli...@gmail.comwrote: Is Ubuntu One broken on 10.04? The Windows app works and synchronises with the internet - I can't get it to synchronise on 10.04. Is there a repair, or a workaround? -- Did you install it from Software Centre? Yes. What do your synchronised folders look like on your machine? Does the Ubuntu One client look like it's syncing files? They look just like ordinary folders. What seems to be happening is this: If I add or remove a file from Ubuntu One in Windows or 10.04, the change is made on the website almost instantaneously. It then takes what seems to me to be an inordinate length of time to then reflect that change on the other machine which is linked to Ubuntu One, is on and is connected to the internet. This can be anything from 6 to 10 minutes As far as I remember, synching isn't simultaneous and there is a polling interval, which I think is ten minutes. I'm sure James will be able to confirm that. s/ -- Twitter: @sfgreenwood post-apocalyptic allen keys -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Ubuntu One broken on 10.04?
On 11/10/2011 14:27, Simon Greenwood wrote: there is a polling interval, which I think is ten minutes. I did look so see if there was, but couldn't find anything. But how does that fit with the website being updated almost immediately, or might that just be co-incidence? -- Registered Linux User no 240308 Ubuntu 10.04 (yay!) Windows 7 (unfortunately) Say No to OOXMLhttp://www.linuxjournal.com/article/9594#mpart8 I only accept odf or pdf documents -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Ubuntu One broken on 10.04?
On 11/10/11 14:27, Simon Greenwood wrote: As far as I remember, synching isn't simultaneous and there is a polling interval, which I think is ten minutes. I'm sure James will be able to confirm that. I actually work on the server side, specifically the web interface, and know embarrassingly little about the desktop client. I do know at a fairly high level, though, that the desktop client maintains a connection to the Ubuntu One servers and monitors synchronised directories for changes. Those changes are then synchronised on the server (hence they appear instantaneously in the web interface) and a signal is sent to all connected clients, causing them to download the updated files. You can see all this in your syncdaemon log in $HOME/.cache/ubuntuone/log or in the syncdaemon source code, if you're so inclined. There are lots of reasons why the updates might not be happening as quickly as expected, including network flakiness, network traffic or system load at either end or in between, server updates, service outages As a test, I created a file on my Natty desktop in a folder I have shared with my wife and it appeared on her desktop within a few minutes of resuming from suspend. JT -- ---+ James Tait, BSc|xmpp:jayte...@wyrddreams.org Programmer and Free Software advocate |Tel: +44 (0)870 490 2407 ---+ -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Ubuntu One broken on 10.04?
On 11/10/2011 17:43, James Tait wrote: On 11/10/11 14:27, Simon Greenwood wrote: As far as I remember, synching isn't simultaneous and there is a polling interval, which I think is ten minutes. I'm sure James will be able to confirm that. I actually work on the server side, specifically the web interface, and know embarrassingly little about the desktop client. I do know at a fairly high level, though, that the desktop client maintains a connection to the Ubuntu One servers and monitors synchronised directories for changes. Those changes are then synchronised on the server (hence they appear instantaneously in the web interface) and a signal is sent to all connected clients, causing them to download the updated files. You can see all this in your syncdaemon log in $HOME/.cache/ubuntuone/log or in the syncdaemon source code, if you're so inclined. There are lots of reasons why the updates might not be happening as quickly as expected, including network flakiness, network traffic or system load at either end or in between, server updates, service outages As a test, I created a file on my Natty desktop in a folder I have shared with my wife and it appeared on her desktop within a few minutes of resuming from suspend. JT Thanks for that information - its gone a long way to answering my questions. On an aside, do you know if there are any plans to introduce LAN synching, like Dropbox? Now that IS instantaneous between different machines... -- Registered Linux User no 240308 Ubuntu 10.04 (yay!) Windows 7 (unfortunately) Say No to OOXMLhttp://www.linuxjournal.com/article/9594#mpart8 I only accept odf or pdf documents -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Ubuntu One broken on 10.04?
On 11 October 2011 08:41, Gordon Burgess-Parker gbpli...@gmail.com wrote: On 11/10/2011 14:27, Simon Greenwood wrote: there is a polling interval, which I think is ten minutes. I did look so see if there was, but couldn't find anything. But how does that fit with the website being updated almost immediately, or might that just be co-incidence? Meta-items such as Folders are updated at a different speed to real files (eg .ogg s). There's more detail here: https://one.ubuntu.com/help/faq/why-are-only-folders-uploaded-but-not-files-39/ Also, on 11.04 I keep an eye on what is going on using the command line tool: *u1sdtool* * * *u1sdtool -s* for system status *u1sdtool --waiting* to see what is waiting to be uploaded *u1sdtool --current-transfers* to see what is being uploaded or downloaded at the moment. I added around 15Gb of content to my synched folders and it took a few days of me leaving it overnight to get everything online... but once it's there it recognises new files and file changes almost instantaneously (~ 5s). matt -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
