Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

Okay Maxim. That's good. Please let me know when DEV is updated.  :)

Dan


On Sat, Aug 11, 2018 at 12:41 AM, Maxim Solodovnik 
wrote:

> Hello Daniel,
>
> my plan was to
> 1) perform merge
> 2) update DEV and let you check
> 3) update PROD if everything OK with DEV, and definitely during my day and
> your night
>
> WB contents only resides in memory, so both OM restart or server reboot
> will remove all white boards in all rooms
> I would not recommend to use WB as storage for significant data
>
>
> On Fri, Aug 10, 2018 at 8:34 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Hi Maxim. Is it possible to do the update overnight (my time)? We are
>> currently in GMT-4. Also, is there any way for the existing whiteboards to
>> be retained, or do I have to tell all users to manually save their
>> whiteboards before the update? I don't want users to lose any of their work.
>>
>> Thanks! Dan
>>
>> On Thu, Aug 9, 2018 at 10:24 PM, Maxim Solodovnik 
>> wrote:
>>
>>> Hello Daniel,
>>>
>>> I'm afraid I need to perform full merge with 4.0.5
>>> And I need your acknowledge to start this work
>>>
>>> should I start?
>>>
>>> On Fri, Aug 10, 2018 at 12:36 AM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 Okay. Let me know when these issues are fixed on our server. Thanks! Dan

 On Thu, Aug 9, 2018 at 11:24 AM, Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> Got it. Thanks Maxim.
>
> On Thu, Aug 9, 2018 at 11:18 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Hello Daniel,
>>
>> you can see above issue on your server (since it was NOT updated)
>> And they are fixed on demo-next
>>
>> so "yes" is answer to both questions :)
>>
>>
>> On Thu, Aug 9, 2018 at 10:06 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Are you saying all the issues are fixed, or that I can still see the
>>> problem if I try?
>>>
>>> Thanks. Dan
>>>
>>> On Wed, Aug 8, 2018 at 11:56 PM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Hello Daniel,

 Actually drag'n'drop was working, And your server was only
 partially updated
 you can see the issues IF
 1) you will try to drag the item using icon NOT name
 2) if you will create new WB (will NOT click on it's name) and try
 to drag file to this new WB

 All above should be addressed


 On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> I was able to test this on a Mac and it worked properly. I
> uploaded files into both "Room Files" and "Group Files" and was able 
> to
> drag them into the whiteboard. So it worked on the demo instance.
>
> I also tried on my prod server and worked as well. Maxim - have
> you already made the changes to my server?
>
> Thanks. Dan
>
> On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Actually, I'm not sure
>> I don't have Mac to test
>> These 2 issues are browser independent, this is why I suspect
>> this might be one of them
>>
>> On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Okay, you think this is the issue that Mac users are having?
>>> I'll ask one of the folks with a Mac to test it.
>>>
>>> Thanks! Dan
>>>
>>> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Hello Daniel,

 #2 was just addressed, could you please test if everything
 works for you as expected on demo-next https://om.
 alteametasoft.com:8443/next ?
 In case everything is OK I can start merge your current version
 with 4.0.5

 On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Hello Daniel,
>
> I see 2 possibilities here
> 1) https://markmail.org/message/x7szj63in4m3xzsb
> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>
> 1) is fixed, but not merged to your version, 2) need to be
> addressed
> Will try to do it this week
> Please ping me if I'll be too silent
>
> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> A similar error was just reported by another tutor, also
>> using a Mac. In this case she can't load files from the group 
>> files
>> directory into any of the whiteboards. She is ge

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hello Daniel,

my plan was to
1) perform merge
2) update DEV and let you check
3) update PROD if everything OK with DEV, and definitely during my day and
your night

WB contents only resides in memory, so both OM restart or server reboot
will remove all white boards in all rooms
I would not recommend to use WB as storage for significant data


On Fri, Aug 10, 2018 at 8:34 PM Daniel Ascher 
wrote:

> Hi Maxim. Is it possible to do the update overnight (my time)? We are
> currently in GMT-4. Also, is there any way for the existing whiteboards to
> be retained, or do I have to tell all users to manually save their
> whiteboards before the update? I don't want users to lose any of their work.
>
> Thanks! Dan
>
> On Thu, Aug 9, 2018 at 10:24 PM, Maxim Solodovnik 
> wrote:
>
>> Hello Daniel,
>>
>> I'm afraid I need to perform full merge with 4.0.5
>> And I need your acknowledge to start this work
>>
>> should I start?
>>
>> On Fri, Aug 10, 2018 at 12:36 AM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Okay. Let me know when these issues are fixed on our server. Thanks! Dan
>>>
>>> On Thu, Aug 9, 2018 at 11:24 AM, Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 Got it. Thanks Maxim.

 On Thu, Aug 9, 2018 at 11:18 AM, Maxim Solodovnik >>> > wrote:

> Hello Daniel,
>
> you can see above issue on your server (since it was NOT updated)
> And they are fixed on demo-next
>
> so "yes" is answer to both questions :)
>
>
> On Thu, Aug 9, 2018 at 10:06 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Are you saying all the issues are fixed, or that I can still see the
>> problem if I try?
>>
>> Thanks. Dan
>>
>> On Wed, Aug 8, 2018 at 11:56 PM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Hello Daniel,
>>>
>>> Actually drag'n'drop was working, And your server was only partially
>>> updated
>>> you can see the issues IF
>>> 1) you will try to drag the item using icon NOT name
>>> 2) if you will create new WB (will NOT click on it's name) and try
>>> to drag file to this new WB
>>>
>>> All above should be addressed
>>>
>>>
>>> On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 I was able to test this on a Mac and it worked properly. I uploaded
 files into both "Room Files" and "Group Files" and was able to drag 
 them
 into the whiteboard. So it worked on the demo instance.

 I also tried on my prod server and worked as well. Maxim - have you
 already made the changes to my server?

 Thanks. Dan

 On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Actually, I'm not sure
> I don't have Mac to test
> These 2 issues are browser independent, this is why I suspect this
> might be one of them
>
> On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Okay, you think this is the issue that Mac users are having? I'll
>> ask one of the folks with a Mac to test it.
>>
>> Thanks! Dan
>>
>> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Hello Daniel,
>>>
>>> #2 was just addressed, could you please test if everything works
>>> for you as expected on demo-next
>>> https://om.alteametasoft.com:8443/next ?
>>> In case everything is OK I can start merge your current version
>>> with 4.0.5
>>>
>>> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Hello Daniel,

 I see 2 possibilities here
 1) https://markmail.org/message/x7szj63in4m3xzsb
 2) https://markmail.org/message/ee5u4p7zom5fow5v

 1) is fixed, but not merged to your version, 2) need to be
 addressed
 Will try to do it this week
 Please ping me if I'll be too silent

 On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> A similar error was just reported by another tutor, also using
> a Mac. In this case she can't load files from the group files 
> directory
> into any of the whiteboards. She is getting the same error as the 
> other
> tutor. From my tutor: *"I know we're supposed to be able to
> drag and drop them from the Group Files menu, but when I grab the 
> file and
> drag it, it shows a little plus and then it says javascript; - 
> something
>>>

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

Hi Maxim. Is it possible to do the update overnight (my time)? We are
currently in GMT-4. Also, is there any way for the existing whiteboards to
be retained, or do I have to tell all users to manually save their
whiteboards before the update? I don't want users to lose any of their work.

Thanks! Dan

On Thu, Aug 9, 2018 at 10:24 PM, Maxim Solodovnik 
wrote:

> Hello Daniel,
>
> I'm afraid I need to perform full merge with 4.0.5
> And I need your acknowledge to start this work
>
> should I start?
>
> On Fri, Aug 10, 2018 at 12:36 AM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Okay. Let me know when these issues are fixed on our server. Thanks! Dan
>>
>> On Thu, Aug 9, 2018 at 11:24 AM, Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Got it. Thanks Maxim.
>>>
>>> On Thu, Aug 9, 2018 at 11:18 AM, Maxim Solodovnik 
>>> wrote:
>>>
 Hello Daniel,

 you can see above issue on your server (since it was NOT updated)
 And they are fixed on demo-next

 so "yes" is answer to both questions :)


 On Thu, Aug 9, 2018 at 10:06 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> Are you saying all the issues are fixed, or that I can still see the
> problem if I try?
>
> Thanks. Dan
>
> On Wed, Aug 8, 2018 at 11:56 PM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Hello Daniel,
>>
>> Actually drag'n'drop was working, And your server was only partially
>> updated
>> you can see the issues IF
>> 1) you will try to drag the item using icon NOT name
>> 2) if you will create new WB (will NOT click on it's name) and try to
>> drag file to this new WB
>>
>> All above should be addressed
>>
>>
>> On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I was able to test this on a Mac and it worked properly. I uploaded
>>> files into both "Room Files" and "Group Files" and was able to drag them
>>> into the whiteboard. So it worked on the demo instance.
>>>
>>> I also tried on my prod server and worked as well. Maxim - have you
>>> already made the changes to my server?
>>>
>>> Thanks. Dan
>>>
>>> On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Actually, I'm not sure
 I don't have Mac to test
 These 2 issues are browser independent, this is why I suspect this
 might be one of them

 On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> Okay, you think this is the issue that Mac users are having? I'll
> ask one of the folks with a Mac to test it.
>
> Thanks! Dan
>
> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Hello Daniel,
>>
>> #2 was just addressed, could you please test if everything works
>> for you as expected on demo-next https://om.
>> alteametasoft.com:8443/next ?
>> In case everything is OK I can start merge your current version
>> with 4.0.5
>>
>> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Hello Daniel,
>>>
>>> I see 2 possibilities here
>>> 1) https://markmail.org/message/x7szj63in4m3xzsb
>>> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>>>
>>> 1) is fixed, but not merged to your version, 2) need to be
>>> addressed
>>> Will try to do it this week
>>> Please ping me if I'll be too silent
>>>
>>> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 A similar error was just reported by another tutor, also using
 a Mac. In this case she can't load files from the group files 
 directory
 into any of the whiteboards. She is getting the same error as the 
 other
 tutor. From my tutor: *"I know we're supposed to be able to
 drag and drop them from the Group Files menu, but when I grab the 
 file and
 drag it, it shows a little plus and then it says javascript; - 
 something
 like that. It won't actually load though."*

 I asked her if she can provide a screenshot. I'll let you know.
 Anyone else have a Mac they can test this with?

 Thanks. Dan

 On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Great, thanks!
>
> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hello Daniel,

I'm afraid I need to perform full merge with 4.0.5
And I need your acknowledge to start this work

should I start?

On Fri, Aug 10, 2018 at 12:36 AM Daniel Ascher 
wrote:

> Okay. Let me know when these issues are fixed on our server. Thanks! Dan
>
> On Thu, Aug 9, 2018 at 11:24 AM, Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Got it. Thanks Maxim.
>>
>> On Thu, Aug 9, 2018 at 11:18 AM, Maxim Solodovnik 
>> wrote:
>>
>>> Hello Daniel,
>>>
>>> you can see above issue on your server (since it was NOT updated)
>>> And they are fixed on demo-next
>>>
>>> so "yes" is answer to both questions :)
>>>
>>>
>>> On Thu, Aug 9, 2018 at 10:06 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 Are you saying all the issues are fixed, or that I can still see the
 problem if I try?

 Thanks. Dan

 On Wed, Aug 8, 2018 at 11:56 PM, Maxim Solodovnik >>> > wrote:

> Hello Daniel,
>
> Actually drag'n'drop was working, And your server was only partially
> updated
> you can see the issues IF
> 1) you will try to drag the item using icon NOT name
> 2) if you will create new WB (will NOT click on it's name) and try to
> drag file to this new WB
>
> All above should be addressed
>
>
> On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I was able to test this on a Mac and it worked properly. I uploaded
>> files into both "Room Files" and "Group Files" and was able to drag them
>> into the whiteboard. So it worked on the demo instance.
>>
>> I also tried on my prod server and worked as well. Maxim - have you
>> already made the changes to my server?
>>
>> Thanks. Dan
>>
>> On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Actually, I'm not sure
>>> I don't have Mac to test
>>> These 2 issues are browser independent, this is why I suspect this
>>> might be one of them
>>>
>>> On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 Okay, you think this is the issue that Mac users are having? I'll
 ask one of the folks with a Mac to test it.

 Thanks! Dan

 On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Hello Daniel,
>
> #2 was just addressed, could you please test if everything works
> for you as expected on demo-next
> https://om.alteametasoft.com:8443/next ?
> In case everything is OK I can start merge your current version
> with 4.0.5
>
> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Hello Daniel,
>>
>> I see 2 possibilities here
>> 1) https://markmail.org/message/x7szj63in4m3xzsb
>> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>>
>> 1) is fixed, but not merged to your version, 2) need to be
>> addressed
>> Will try to do it this week
>> Please ping me if I'll be too silent
>>
>> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> A similar error was just reported by another tutor, also using a
>>> Mac. In this case she can't load files from the group files 
>>> directory into
>>> any of the whiteboards. She is getting the same error as the other 
>>> tutor.
>>> From my tutor: *"I know we're supposed to be able to drag and
>>> drop them from the Group Files menu, but when I grab the file and 
>>> drag it,
>>> it shows a little plus and then it says javascript; - something 
>>> like that.
>>> It won't actually load though."*
>>>
>>> I asked her if she can provide a screenshot. I'll let you know.
>>> Anyone else have a Mac they can test this with?
>>>
>>> Thanks. Dan
>>>
>>> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Great, thanks!

 On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> I have asked my tutor whose computer had this issue if she can
> try to do it again. Then I can direct you to the room so you can 
> examine
> the file created. I'll keep you posted. Thanks. Dan
>
> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> It is sad :(
>> I need something to investigate 
>>
>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>> aplus

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

Okay. Let me know when these issues are fixed on our server. Thanks! Dan

On Thu, Aug 9, 2018 at 11:24 AM, Daniel Ascher  wrote:

> Got it. Thanks Maxim.
>
> On Thu, Aug 9, 2018 at 11:18 AM, Maxim Solodovnik 
> wrote:
>
>> Hello Daniel,
>>
>> you can see above issue on your server (since it was NOT updated)
>> And they are fixed on demo-next
>>
>> so "yes" is answer to both questions :)
>>
>>
>> On Thu, Aug 9, 2018 at 10:06 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Are you saying all the issues are fixed, or that I can still see the
>>> problem if I try?
>>>
>>> Thanks. Dan
>>>
>>> On Wed, Aug 8, 2018 at 11:56 PM, Maxim Solodovnik 
>>> wrote:
>>>
 Hello Daniel,

 Actually drag'n'drop was working, And your server was only partially
 updated
 you can see the issues IF
 1) you will try to drag the item using icon NOT name
 2) if you will create new WB (will NOT click on it's name) and try to
 drag file to this new WB

 All above should be addressed


 On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> I was able to test this on a Mac and it worked properly. I uploaded
> files into both "Room Files" and "Group Files" and was able to drag them
> into the whiteboard. So it worked on the demo instance.
>
> I also tried on my prod server and worked as well. Maxim - have you
> already made the changes to my server?
>
> Thanks. Dan
>
> On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Actually, I'm not sure
>> I don't have Mac to test
>> These 2 issues are browser independent, this is why I suspect this
>> might be one of them
>>
>> On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Okay, you think this is the issue that Mac users are having? I'll
>>> ask one of the folks with a Mac to test it.
>>>
>>> Thanks! Dan
>>>
>>> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Hello Daniel,

 #2 was just addressed, could you please test if everything works
 for you as expected on demo-next https://om.alteameta
 soft.com:8443/next ?
 In case everything is OK I can start merge your current version
 with 4.0.5

 On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Hello Daniel,
>
> I see 2 possibilities here
> 1) https://markmail.org/message/x7szj63in4m3xzsb
> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>
> 1) is fixed, but not merged to your version, 2) need to be
> addressed
> Will try to do it this week
> Please ping me if I'll be too silent
>
> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> A similar error was just reported by another tutor, also using a
>> Mac. In this case she can't load files from the group files 
>> directory into
>> any of the whiteboards. She is getting the same error as the other 
>> tutor.
>> From my tutor: *"I know we're supposed to be able to drag and
>> drop them from the Group Files menu, but when I grab the file and 
>> drag it,
>> it shows a little plus and then it says javascript; - something like 
>> that.
>> It won't actually load though."*
>>
>> I asked her if she can provide a screenshot. I'll let you know.
>> Anyone else have a Mac they can test this with?
>>
>> Thanks. Dan
>>
>> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Great, thanks!
>>>
>>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 I have asked my tutor whose computer had this issue if she can
 try to do it again. Then I can direct you to the room so you can 
 examine
 the file created. I'll keep you posted. Thanks. Dan

 On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> It is sad :(
> I need something to investigate 
>
> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I actually tried that but it didn't work from my PC (the file
>> didn't load back into the whiteboard). Unfortunately the file no 
>> longer
>> exists since I deleted it. :(
>>
>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
>>

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

Got it. Thanks Maxim.

On Thu, Aug 9, 2018 at 11:18 AM, Maxim Solodovnik 
wrote:

> Hello Daniel,
>
> you can see above issue on your server (since it was NOT updated)
> And they are fixed on demo-next
>
> so "yes" is answer to both questions :)
>
>
> On Thu, Aug 9, 2018 at 10:06 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Are you saying all the issues are fixed, or that I can still see the
>> problem if I try?
>>
>> Thanks. Dan
>>
>> On Wed, Aug 8, 2018 at 11:56 PM, Maxim Solodovnik 
>> wrote:
>>
>>> Hello Daniel,
>>>
>>> Actually drag'n'drop was working, And your server was only partially
>>> updated
>>> you can see the issues IF
>>> 1) you will try to drag the item using icon NOT name
>>> 2) if you will create new WB (will NOT click on it's name) and try to
>>> drag file to this new WB
>>>
>>> All above should be addressed
>>>
>>>
>>> On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 I was able to test this on a Mac and it worked properly. I uploaded
 files into both "Room Files" and "Group Files" and was able to drag them
 into the whiteboard. So it worked on the demo instance.

 I also tried on my prod server and worked as well. Maxim - have you
 already made the changes to my server?

 Thanks. Dan

 On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik >>> > wrote:

> Actually, I'm not sure
> I don't have Mac to test
> These 2 issues are browser independent, this is why I suspect this
> might be one of them
>
> On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Okay, you think this is the issue that Mac users are having? I'll ask
>> one of the folks with a Mac to test it.
>>
>> Thanks! Dan
>>
>> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Hello Daniel,
>>>
>>> #2 was just addressed, could you please test if everything works for
>>> you as expected on demo-next https://om.alteametasoft.com:8443/next
>>> ?
>>> In case everything is OK I can start merge your current version with
>>> 4.0.5
>>>
>>> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Hello Daniel,

 I see 2 possibilities here
 1) https://markmail.org/message/x7szj63in4m3xzsb
 2) https://markmail.org/message/ee5u4p7zom5fow5v

 1) is fixed, but not merged to your version, 2) need to be addressed
 Will try to do it this week
 Please ping me if I'll be too silent

 On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> A similar error was just reported by another tutor, also using a
> Mac. In this case she can't load files from the group files directory 
> into
> any of the whiteboards. She is getting the same error as the other 
> tutor.
> From my tutor: *"I know we're supposed to be able to drag and
> drop them from the Group Files menu, but when I grab the file and 
> drag it,
> it shows a little plus and then it says javascript; - something like 
> that.
> It won't actually load though."*
>
> I asked her if she can provide a screenshot. I'll let you know.
> Anyone else have a Mac they can test this with?
>
> Thanks. Dan
>
> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Great, thanks!
>>
>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I have asked my tutor whose computer had this issue if she can
>>> try to do it again. Then I can direct you to the room so you can 
>>> examine
>>> the file created. I'll keep you posted. Thanks. Dan
>>>
>>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 It is sad :(
 I need something to investigate 

 On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> I actually tried that but it didn't work from my PC (the file
> didn't load back into the whiteboard). Unfortunately the file no 
> longer
> exists since I deleted it. :(
>
> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Hello Daniel,
>>
>> Maybe you have access to this saved WB?
>> Can you check if this exact file can be uploaded using your
>> machine?
>> If not the problem might be OS inde

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hello Daniel,

you can see above issue on your server (since it was NOT updated)
And they are fixed on demo-next

so "yes" is answer to both questions :)


On Thu, Aug 9, 2018 at 10:06 PM Daniel Ascher 
wrote:

> Are you saying all the issues are fixed, or that I can still see the
> problem if I try?
>
> Thanks. Dan
>
> On Wed, Aug 8, 2018 at 11:56 PM, Maxim Solodovnik 
> wrote:
>
>> Hello Daniel,
>>
>> Actually drag'n'drop was working, And your server was only partially
>> updated
>> you can see the issues IF
>> 1) you will try to drag the item using icon NOT name
>> 2) if you will create new WB (will NOT click on it's name) and try to
>> drag file to this new WB
>>
>> All above should be addressed
>>
>>
>> On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I was able to test this on a Mac and it worked properly. I uploaded
>>> files into both "Room Files" and "Group Files" and was able to drag them
>>> into the whiteboard. So it worked on the demo instance.
>>>
>>> I also tried on my prod server and worked as well. Maxim - have you
>>> already made the changes to my server?
>>>
>>> Thanks. Dan
>>>
>>> On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik 
>>> wrote:
>>>
 Actually, I'm not sure
 I don't have Mac to test
 These 2 issues are browser independent, this is why I suspect this
 might be one of them

 On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> Okay, you think this is the issue that Mac users are having? I'll ask
> one of the folks with a Mac to test it.
>
> Thanks! Dan
>
> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik  > wrote:
>
>> Hello Daniel,
>>
>> #2 was just addressed, could you please test if everything works for
>> you as expected on demo-next https://om.alteametasoft.com:8443/next ?
>> In case everything is OK I can start merge your current version with
>> 4.0.5
>>
>> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik 
>> wrote:
>>
>>> Hello Daniel,
>>>
>>> I see 2 possibilities here
>>> 1) https://markmail.org/message/x7szj63in4m3xzsb
>>> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>>>
>>> 1) is fixed, but not merged to your version, 2) need to be addressed
>>> Will try to do it this week
>>> Please ping me if I'll be too silent
>>>
>>> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 A similar error was just reported by another tutor, also using a
 Mac. In this case she can't load files from the group files directory 
 into
 any of the whiteboards. She is getting the same error as the other 
 tutor.
 From my tutor: *"I know we're supposed to be able to drag and drop
 them from the Group Files menu, but when I grab the file and drag it, 
 it
 shows a little plus and then it says javascript; - something like 
 that. It
 won't actually load though."*

 I asked her if she can provide a screenshot. I'll let you know.
 Anyone else have a Mac they can test this with?

 Thanks. Dan

 On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Great, thanks!
>
> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I have asked my tutor whose computer had this issue if she can
>> try to do it again. Then I can direct you to the room so you can 
>> examine
>> the file created. I'll keep you posted. Thanks. Dan
>>
>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> It is sad :(
>>> I need something to investigate 
>>>
>>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 I actually tried that but it didn't work from my PC (the file
 didn't load back into the whiteboard). Unfortunately the file no 
 longer
 exists since I deleted it. :(

 On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Hello Daniel,
>
> Maybe you have access to this saved WB?
> Can you check if this exact file can be uploaded using your
> machine?
> If not the problem might be OS independent ...
>
> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Yes, the issue was with this person saving the whiteboard to
>> her file directory using the *toolbar disk icon*. This

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

Are you saying all the issues are fixed, or that I can still see the
problem if I try?

Thanks. Dan

On Wed, Aug 8, 2018 at 11:56 PM, Maxim Solodovnik 
wrote:

> Hello Daniel,
>
> Actually drag'n'drop was working, And your server was only partially
> updated
> you can see the issues IF
> 1) you will try to drag the item using icon NOT name
> 2) if you will create new WB (will NOT click on it's name) and try to drag
> file to this new WB
>
> All above should be addressed
>
>
> On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher 
> wrote:
>
>> I was able to test this on a Mac and it worked properly. I uploaded files
>> into both "Room Files" and "Group Files" and was able to drag them into the
>> whiteboard. So it worked on the demo instance.
>>
>> I also tried on my prod server and worked as well. Maxim - have you
>> already made the changes to my server?
>>
>> Thanks. Dan
>>
>> On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik 
>> wrote:
>>
>>> Actually, I'm not sure
>>> I don't have Mac to test
>>> These 2 issues are browser independent, this is why I suspect this might
>>> be one of them
>>>
>>> On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 Okay, you think this is the issue that Mac users are having? I'll ask
 one of the folks with a Mac to test it.

 Thanks! Dan

 On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik 
 wrote:

> Hello Daniel,
>
> #2 was just addressed, could you please test if everything works for
> you as expected on demo-next https://om.alteametasoft.com:8443/next ?
> In case everything is OK I can start merge your current version with
> 4.0.5
>
> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik 
> wrote:
>
>> Hello Daniel,
>>
>> I see 2 possibilities here
>> 1) https://markmail.org/message/x7szj63in4m3xzsb
>> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>>
>> 1) is fixed, but not merged to your version, 2) need to be addressed
>> Will try to do it this week
>> Please ping me if I'll be too silent
>>
>> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> A similar error was just reported by another tutor, also using a
>>> Mac. In this case she can't load files from the group files directory 
>>> into
>>> any of the whiteboards. She is getting the same error as the other 
>>> tutor.
>>> From my tutor: *"I know we're supposed to be able to drag and drop
>>> them from the Group Files menu, but when I grab the file and drag it, it
>>> shows a little plus and then it says javascript; - something like that. 
>>> It
>>> won't actually load though."*
>>>
>>> I asked her if she can provide a screenshot. I'll let you know.
>>> Anyone else have a Mac they can test this with?
>>>
>>> Thanks. Dan
>>>
>>> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Great, thanks!

 On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> I have asked my tutor whose computer had this issue if she can try
> to do it again. Then I can direct you to the room so you can examine 
> the
> file created. I'll keep you posted. Thanks. Dan
>
> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> It is sad :(
>> I need something to investigate 
>>
>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I actually tried that but it didn't work from my PC (the file
>>> didn't load back into the whiteboard). Unfortunately the file no 
>>> longer
>>> exists since I deleted it. :(
>>>
>>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Hello Daniel,

 Maybe you have access to this saved WB?
 Can you check if this exact file can be uploaded using your
 machine?
 If not the problem might be OS independent ...

 On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> Yes, the issue was with this person saving the whiteboard to
> her file directory using the *toolbar disk icon*. This
> created a file but the file won't load back into a whiteboard.
> Unfortunately I don't normally have access to a Mac either. If 
> anyone else
> does can you check this issue?
>
> Thanks. Dan
>
> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro 
> wrote:
>
>> Ok, in the way:

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hello Daniel,

Actually drag'n'drop was working, And your server was only partially updated
you can see the issues IF
1) you will try to drag the item using icon NOT name
2) if you will create new WB (will NOT click on it's name) and try to drag
file to this new WB

All above should be addressed


On Thu, Aug 9, 2018 at 2:28 AM Daniel Ascher 
wrote:

> I was able to test this on a Mac and it worked properly. I uploaded files
> into both "Room Files" and "Group Files" and was able to drag them into the
> whiteboard. So it worked on the demo instance.
>
> I also tried on my prod server and worked as well. Maxim - have you
> already made the changes to my server?
>
> Thanks. Dan
>
> On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik 
> wrote:
>
>> Actually, I'm not sure
>> I don't have Mac to test
>> These 2 issues are browser independent, this is why I suspect this might
>> be one of them
>>
>> On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Okay, you think this is the issue that Mac users are having? I'll ask
>>> one of the folks with a Mac to test it.
>>>
>>> Thanks! Dan
>>>
>>> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik 
>>> wrote:
>>>
 Hello Daniel,

 #2 was just addressed, could you please test if everything works for
 you as expected on demo-next https://om.alteametasoft.com:8443/next ?
 In case everything is OK I can start merge your current version with
 4.0.5

 On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik 
 wrote:

> Hello Daniel,
>
> I see 2 possibilities here
> 1) https://markmail.org/message/x7szj63in4m3xzsb
> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>
> 1) is fixed, but not merged to your version, 2) need to be addressed
> Will try to do it this week
> Please ping me if I'll be too silent
>
> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> A similar error was just reported by another tutor, also using a Mac.
>> In this case she can't load files from the group files directory into any
>> of the whiteboards. She is getting the same error as the other tutor. 
>> From
>> my tutor: *"I know we're supposed to be able to drag and drop them
>> from the Group Files menu, but when I grab the file and drag it, it 
>> shows a
>> little plus and then it says javascript; - something like that. It won't
>> actually load though."*
>>
>> I asked her if she can provide a screenshot. I'll let you know.
>> Anyone else have a Mac they can test this with?
>>
>> Thanks. Dan
>>
>> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Great, thanks!
>>>
>>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 I have asked my tutor whose computer had this issue if she can try
 to do it again. Then I can direct you to the room so you can examine 
 the
 file created. I'll keep you posted. Thanks. Dan

 On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> It is sad :(
> I need something to investigate 
>
> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I actually tried that but it didn't work from my PC (the file
>> didn't load back into the whiteboard). Unfortunately the file no 
>> longer
>> exists since I deleted it. :(
>>
>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Hello Daniel,
>>>
>>> Maybe you have access to this saved WB?
>>> Can you check if this exact file can be uploaded using your
>>> machine?
>>> If not the problem might be OS independent ...
>>>
>>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 Yes, the issue was with this person saving the whiteboard to
 her file directory using the *toolbar disk icon*. This created
 a file but the file won't load back into a whiteboard. 
 Unfortunately I
 don't normally have access to a Mac either. If anyone else does 
 can you
 check this issue?

 Thanks. Dan

 On Tue, Jul 24, 2018 at 8:36 AM, Alvaro 
 wrote:

> Ok, in the way:
>
> WB -> Tools -> Save as,
>
> ...works perfect png, jpg and pdf (Yosemite 10.10.x
> with my own OM 4.0.4 server), reloading to whiteboard.
>
>
> 
>
>
>>>

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

I was able to test this on a Mac and it worked properly. I uploaded files
into both "Room Files" and "Group Files" and was able to drag them into the
whiteboard. So it worked on the demo instance.

I also tried on my prod server and worked as well. Maxim - have you already
made the changes to my server?

Thanks. Dan

On Wed, Aug 8, 2018 at 10:38 AM, Maxim Solodovnik 
wrote:

> Actually, I'm not sure
> I don't have Mac to test
> These 2 issues are browser independent, this is why I suspect this might
> be one of them
>
> On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher 
> wrote:
>
>> Okay, you think this is the issue that Mac users are having? I'll ask one
>> of the folks with a Mac to test it.
>>
>> Thanks! Dan
>>
>> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik 
>> wrote:
>>
>>> Hello Daniel,
>>>
>>> #2 was just addressed, could you please test if everything works for you
>>> as expected on demo-next https://om.alteametasoft.com:8443/next ?
>>> In case everything is OK I can start merge your current version with
>>> 4.0.5
>>>
>>> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik 
>>> wrote:
>>>
 Hello Daniel,

 I see 2 possibilities here
 1) https://markmail.org/message/x7szj63in4m3xzsb
 2) https://markmail.org/message/ee5u4p7zom5fow5v

 1) is fixed, but not merged to your version, 2) need to be addressed
 Will try to do it this week
 Please ping me if I'll be too silent

 On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> A similar error was just reported by another tutor, also using a Mac.
> In this case she can't load files from the group files directory into any
> of the whiteboards. She is getting the same error as the other tutor. From
> my tutor: *"I know we're supposed to be able to drag and drop them
> from the Group Files menu, but when I grab the file and drag it, it shows 
> a
> little plus and then it says javascript; - something like that. It won't
> actually load though."*
>
> I asked her if she can provide a screenshot. I'll let you know. Anyone
> else have a Mac they can test this with?
>
> Thanks. Dan
>
> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Great, thanks!
>>
>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I have asked my tutor whose computer had this issue if she can try
>>> to do it again. Then I can direct you to the room so you can examine the
>>> file created. I'll keep you posted. Thanks. Dan
>>>
>>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 It is sad :(
 I need something to investigate 

 On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> I actually tried that but it didn't work from my PC (the file
> didn't load back into the whiteboard). Unfortunately the file no 
> longer
> exists since I deleted it. :(
>
> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Hello Daniel,
>>
>> Maybe you have access to this saved WB?
>> Can you check if this exact file can be uploaded using your
>> machine?
>> If not the problem might be OS independent ...
>>
>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Yes, the issue was with this person saving the whiteboard to her
>>> file directory using the *toolbar disk icon*. This created a
>>> file but the file won't load back into a whiteboard. Unfortunately 
>>> I don't
>>> normally have access to a Mac either. If anyone else does can you 
>>> check
>>> this issue?
>>>
>>> Thanks. Dan
>>>
>>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro 
>>> wrote:
>>>
 Ok, in the way:

 WB -> Tools -> Save as,

 ...works perfect png, jpg and pdf (Yosemite 10.10.x
 with my own OM 4.0.4 server), reloading to whiteboard.


 


 El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
 > Actually WB contents can be saved multiple ways:
 >
 > 1) Actions->Download as PDF -> will export all WB pages with
 all
 > contents as images and create PDF out of it
 > 2) Actions->Download as PNG/JPG -> will export content of
 current
 > slide of current WB and export it as image
 > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Actually, I'm not sure
I don't have Mac to test
These 2 issues are browser independent, this is why I suspect this might be
one of them

On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher 
wrote:

> Okay, you think this is the issue that Mac users are having? I'll ask one
> of the folks with a Mac to test it.
>
> Thanks! Dan
>
> On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik 
> wrote:
>
>> Hello Daniel,
>>
>> #2 was just addressed, could you please test if everything works for you
>> as expected on demo-next https://om.alteametasoft.com:8443/next ?
>> In case everything is OK I can start merge your current version with 4.0.5
>>
>> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik 
>> wrote:
>>
>>> Hello Daniel,
>>>
>>> I see 2 possibilities here
>>> 1) https://markmail.org/message/x7szj63in4m3xzsb
>>> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>>>
>>> 1) is fixed, but not merged to your version, 2) need to be addressed
>>> Will try to do it this week
>>> Please ping me if I'll be too silent
>>>
>>> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 A similar error was just reported by another tutor, also using a Mac.
 In this case she can't load files from the group files directory into any
 of the whiteboards. She is getting the same error as the other tutor. From
 my tutor: *"I know we're supposed to be able to drag and drop them
 from the Group Files menu, but when I grab the file and drag it, it shows a
 little plus and then it says javascript; - something like that. It won't
 actually load though."*

 I asked her if she can provide a screenshot. I'll let you know. Anyone
 else have a Mac they can test this with?

 Thanks. Dan

 On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Great, thanks!
>
> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I have asked my tutor whose computer had this issue if she can try to
>> do it again. Then I can direct you to the room so you can examine the 
>> file
>> created. I'll keep you posted. Thanks. Dan
>>
>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> It is sad :(
>>> I need something to investigate 
>>>
>>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 I actually tried that but it didn't work from my PC (the file
 didn't load back into the whiteboard). Unfortunately the file no longer
 exists since I deleted it. :(

 On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
 solomax...@gmail.com> wrote:

> Hello Daniel,
>
> Maybe you have access to this saved WB?
> Can you check if this exact file can be uploaded using your
> machine?
> If not the problem might be OS independent ...
>
> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Yes, the issue was with this person saving the whiteboard to her
>> file directory using the *toolbar disk icon*. This created a
>> file but the file won't load back into a whiteboard. Unfortunately I 
>> don't
>> normally have access to a Mac either. If anyone else does can you 
>> check
>> this issue?
>>
>> Thanks. Dan
>>
>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro 
>> wrote:
>>
>>> Ok, in the way:
>>>
>>> WB -> Tools -> Save as,
>>>
>>> ...works perfect png, jpg and pdf (Yosemite 10.10.x
>>> with my own OM 4.0.4 server), reloading to whiteboard.
>>>
>>>
>>> 
>>>
>>>
>>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
>>> > Actually WB contents can be saved multiple ways:
>>> >
>>> > 1) Actions->Download as PDF -> will export all WB pages with
>>> all
>>> > contents as images and create PDF out of it
>>> > 2) Actions->Download as PNG/JPG -> will export content of
>>> current
>>> > slide of current WB and export it as image
>>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save
>>> current
>>> > WB as JSON and put it to "Room files", this saved WB can then
>>> be
>>> > imported
>>> >
>>> > Black background for PNG is most probably caused by issue with
>>> > transparency 
>>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro 
>>> wrote:
>>> > >
>>> > > Maxim, you mean that is possible to save to "Disk"
>>> > > wb tool?
>>> > >
>>> > > Could you please tell me how?
>>> > >
>

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

Okay, you think this is the issue that Mac users are having? I'll ask one
of the folks with a Mac to test it.

Thanks! Dan

On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik 
wrote:

> Hello Daniel,
>
> #2 was just addressed, could you please test if everything works for you
> as expected on demo-next https://om.alteametasoft.com:8443/next ?
> In case everything is OK I can start merge your current version with 4.0.5
>
> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik 
> wrote:
>
>> Hello Daniel,
>>
>> I see 2 possibilities here
>> 1) https://markmail.org/message/x7szj63in4m3xzsb
>> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>>
>> 1) is fixed, but not merged to your version, 2) need to be addressed
>> Will try to do it this week
>> Please ping me if I'll be too silent
>>
>> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> A similar error was just reported by another tutor, also using a Mac. In
>>> this case she can't load files from the group files directory into any of
>>> the whiteboards. She is getting the same error as the other tutor. From my
>>> tutor: *"I know we're supposed to be able to drag and drop them from
>>> the Group Files menu, but when I grab the file and drag it, it shows a
>>> little plus and then it says javascript; - something like that. It won't
>>> actually load though."*
>>>
>>> I asked her if she can provide a screenshot. I'll let you know. Anyone
>>> else have a Mac they can test this with?
>>>
>>> Thanks. Dan
>>>
>>> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik >> > wrote:
>>>
 Great, thanks!

 On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> I have asked my tutor whose computer had this issue if she can try to
> do it again. Then I can direct you to the room so you can examine the file
> created. I'll keep you posted. Thanks. Dan
>
> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> It is sad :(
>> I need something to investigate 
>>
>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I actually tried that but it didn't work from my PC (the file didn't
>>> load back into the whiteboard). Unfortunately the file no longer exists
>>> since I deleted it. :(
>>>
>>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
>>> solomax...@gmail.com> wrote:
>>>
 Hello Daniel,

 Maybe you have access to this saved WB?
 Can you check if this exact file can be uploaded using your machine?
 If not the problem might be OS independent ...

 On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> Yes, the issue was with this person saving the whiteboard to her
> file directory using the *toolbar disk icon*. This created a file
> but the file won't load back into a whiteboard. Unfortunately I don't
> normally have access to a Mac either. If anyone else does can you 
> check
> this issue?
>
> Thanks. Dan
>
> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro 
> wrote:
>
>> Ok, in the way:
>>
>> WB -> Tools -> Save as,
>>
>> ...works perfect png, jpg and pdf (Yosemite 10.10.x
>> with my own OM 4.0.4 server), reloading to whiteboard.
>>
>>
>> 
>>
>>
>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
>> > Actually WB contents can be saved multiple ways:
>> >
>> > 1) Actions->Download as PDF -> will export all WB pages with all
>> > contents as images and create PDF out of it
>> > 2) Actions->Download as PNG/JPG -> will export content of
>> current
>> > slide of current WB and export it as image
>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save
>> current
>> > WB as JSON and put it to "Room files", this saved WB can then be
>> > imported
>> >
>> > Black background for PNG is most probably caused by issue with
>> > transparency 
>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro 
>> wrote:
>> > >
>> > > Maxim, you mean that is possible to save to "Disk"
>> > > wb tool?
>> > >
>> > > Could you please tell me how?
>> > >
>> > >
>> > > .
>> > >
>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik
>> escribió:
>> > > > to save WB in internal loadable
>> > > > format (using "Disk" wb tool)
>> >
>> >
>> >
>>
>
>
>
> --
> Daniel Ascher, M.Ed.
> President
>>

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hello Daniel,

#2 was just addressed, could you please test if everything works for you as
expected on demo-next https://om.alteametasoft.com:8443/next ?
In case everything is OK I can start merge your current version with 4.0.5

On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik 
wrote:

> Hello Daniel,
>
> I see 2 possibilities here
> 1) https://markmail.org/message/x7szj63in4m3xzsb
> 2) https://markmail.org/message/ee5u4p7zom5fow5v
>
> 1) is fixed, but not merged to your version, 2) need to be addressed
> Will try to do it this week
> Please ping me if I'll be too silent
>
> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher 
> wrote:
>
>> A similar error was just reported by another tutor, also using a Mac. In
>> this case she can't load files from the group files directory into any of
>> the whiteboards. She is getting the same error as the other tutor. From my
>> tutor: *"I know we're supposed to be able to drag and drop them from the
>> Group Files menu, but when I grab the file and drag it, it shows a little
>> plus and then it says javascript; - something like that. It won't actually
>> load though."*
>>
>> I asked her if she can provide a screenshot. I'll let you know. Anyone
>> else have a Mac they can test this with?
>>
>> Thanks. Dan
>>
>> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik 
>> wrote:
>>
>>> Great, thanks!
>>>
>>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 I have asked my tutor whose computer had this issue if she can try to
 do it again. Then I can direct you to the room so you can examine the file
 created. I'll keep you posted. Thanks. Dan

 On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik >>> > wrote:

> It is sad :(
> I need something to investigate 
>
> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I actually tried that but it didn't work from my PC (the file didn't
>> load back into the whiteboard). Unfortunately the file no longer exists
>> since I deleted it. :(
>>
>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
>> solomax...@gmail.com> wrote:
>>
>>> Hello Daniel,
>>>
>>> Maybe you have access to this saved WB?
>>> Can you check if this exact file can be uploaded using your machine?
>>> If not the problem might be OS independent ...
>>>
>>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 Yes, the issue was with this person saving the whiteboard to her
 file directory using the *toolbar disk icon*. This created a file
 but the file won't load back into a whiteboard. Unfortunately I don't
 normally have access to a Mac either. If anyone else does can you check
 this issue?

 Thanks. Dan

 On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:

> Ok, in the way:
>
> WB -> Tools -> Save as,
>
> ...works perfect png, jpg and pdf (Yosemite 10.10.x
> with my own OM 4.0.4 server), reloading to whiteboard.
>
>
> 
>
>
> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
> > Actually WB contents can be saved multiple ways:
> >
> > 1) Actions->Download as PDF -> will export all WB pages with all
> > contents as images and create PDF out of it
> > 2) Actions->Download as PNG/JPG -> will export content of current
> > slide of current WB and export it as image
> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save
> current
> > WB as JSON and put it to "Room files", this saved WB can then be
> > imported
> >
> > Black background for PNG is most probably caused by issue with
> > transparency 
> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro 
> wrote:
> > >
> > > Maxim, you mean that is possible to save to "Disk"
> > > wb tool?
> > >
> > > Could you please tell me how?
> > >
> > >
> > > .
> > >
> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik
> escribió:
> > > > to save WB in internal loadable
> > > > format (using "Disk" wb tool)
> >
> >
> >
>



 --
 Daniel Ascher, M.Ed.
 President
 A+ Test Prep and Tutoring
 "Creating Bright Futures"

 505 York Road, Suite 6
 
 Jenkintown, PA 19046
 
 Office:
 

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hello Daniel,

I see 2 possibilities here
1) https://markmail.org/message/x7szj63in4m3xzsb
2) https://markmail.org/message/ee5u4p7zom5fow5v

1) is fixed, but not merged to your version, 2) need to be addressed
Will try to do it this week
Please ping me if I'll be too silent

On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher 
wrote:

> A similar error was just reported by another tutor, also using a Mac. In
> this case she can't load files from the group files directory into any of
> the whiteboards. She is getting the same error as the other tutor. From my
> tutor: *"I know we're supposed to be able to drag and drop them from the
> Group Files menu, but when I grab the file and drag it, it shows a little
> plus and then it says javascript; - something like that. It won't actually
> load though."*
>
> I asked her if she can provide a screenshot. I'll let you know. Anyone
> else have a Mac they can test this with?
>
> Thanks. Dan
>
> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik 
> wrote:
>
>> Great, thanks!
>>
>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I have asked my tutor whose computer had this issue if she can try to do
>>> it again. Then I can direct you to the room so you can examine the file
>>> created. I'll keep you posted. Thanks. Dan
>>>
>>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik 
>>> wrote:
>>>
 It is sad :(
 I need something to investigate 

 On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> I actually tried that but it didn't work from my PC (the file didn't
> load back into the whiteboard). Unfortunately the file no longer exists
> since I deleted it. :(
>
> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik <
> solomax...@gmail.com> wrote:
>
>> Hello Daniel,
>>
>> Maybe you have access to this saved WB?
>> Can you check if this exact file can be uploaded using your machine?
>> If not the problem might be OS independent ...
>>
>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Yes, the issue was with this person saving the whiteboard to her
>>> file directory using the *toolbar disk icon*. This created a file
>>> but the file won't load back into a whiteboard. Unfortunately I don't
>>> normally have access to a Mac either. If anyone else does can you check
>>> this issue?
>>>
>>> Thanks. Dan
>>>
>>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:
>>>
 Ok, in the way:

 WB -> Tools -> Save as,

 ...works perfect png, jpg and pdf (Yosemite 10.10.x
 with my own OM 4.0.4 server), reloading to whiteboard.


 


 El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
 > Actually WB contents can be saved multiple ways:
 >
 > 1) Actions->Download as PDF -> will export all WB pages with all
 > contents as images and create PDF out of it
 > 2) Actions->Download as PNG/JPG -> will export content of current
 > slide of current WB and export it as image
 > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save
 current
 > WB as JSON and put it to "Room files", this saved WB can then be
 > imported
 >
 > Black background for PNG is most probably caused by issue with
 > transparency 
 > On Tue, Jul 24, 2018 at 5:33 PM Alvaro 
 wrote:
 > >
 > > Maxim, you mean that is possible to save to "Disk"
 > > wb tool?
 > >
 > > Could you please tell me how?
 > >
 > >
 > > .
 > >
 > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
 > > > to save WB in internal loadable
 > > > format (using "Disk" wb tool)
 >
 >
 >

>>>
>>>
>>>
>>> --
>>> Daniel Ascher, M.Ed.
>>> President
>>> A+ Test Prep and Tutoring
>>> "Creating Bright Futures"
>>>
>>> 505 York Road, Suite 6
>>> 
>>> Jenkintown, PA 19046
>>> 
>>> Office:
>>> 
>>> 215
>>> 
>>> .886.9188
>>> Direct: 267.242.9640
>>> Click here to schedule a phone call with me.
>>> 

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

A similar error was just reported by another tutor, also using a Mac. In
this case she can't load files from the group files directory into any of
the whiteboards. She is getting the same error as the other tutor. From my
tutor: *"I know we're supposed to be able to drag and drop them from the
Group Files menu, but when I grab the file and drag it, it shows a little
plus and then it says javascript; - something like that. It won't actually
load though."*

I asked her if she can provide a screenshot. I'll let you know. Anyone else
have a Mac they can test this with?

Thanks. Dan

On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik 
wrote:

> Great, thanks!
>
> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I have asked my tutor whose computer had this issue if she can try to do
>> it again. Then I can direct you to the room so you can examine the file
>> created. I'll keep you posted. Thanks. Dan
>>
>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik 
>> wrote:
>>
>>> It is sad :(
>>> I need something to investigate 
>>>
>>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 I actually tried that but it didn't work from my PC (the file didn't
 load back into the whiteboard). Unfortunately the file no longer exists
 since I deleted it. :(

 On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik >>> > wrote:

> Hello Daniel,
>
> Maybe you have access to this saved WB?
> Can you check if this exact file can be uploaded using your machine?
> If not the problem might be OS independent ...
>
> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Yes, the issue was with this person saving the whiteboard to her file
>> directory using the *toolbar disk icon*. This created a file but the
>> file won't load back into a whiteboard. Unfortunately I don't normally 
>> have
>> access to a Mac either. If anyone else does can you check this issue?
>>
>> Thanks. Dan
>>
>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:
>>
>>> Ok, in the way:
>>>
>>> WB -> Tools -> Save as,
>>>
>>> ...works perfect png, jpg and pdf (Yosemite 10.10.x
>>> with my own OM 4.0.4 server), reloading to whiteboard.
>>>
>>>
>>> 
>>>
>>>
>>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
>>> > Actually WB contents can be saved multiple ways:
>>> >
>>> > 1) Actions->Download as PDF -> will export all WB pages with all
>>> > contents as images and create PDF out of it
>>> > 2) Actions->Download as PNG/JPG -> will export content of current
>>> > slide of current WB and export it as image
>>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save
>>> current
>>> > WB as JSON and put it to "Room files", this saved WB can then be
>>> > imported
>>> >
>>> > Black background for PNG is most probably caused by issue with
>>> > transparency 
>>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
>>> > >
>>> > > Maxim, you mean that is possible to save to "Disk"
>>> > > wb tool?
>>> > >
>>> > > Could you please tell me how?
>>> > >
>>> > >
>>> > > .
>>> > >
>>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
>>> > > > to save WB in internal loadable
>>> > > > format (using "Disk" wb tool)
>>> >
>>> >
>>> >
>>>
>>
>>
>>
>> --
>> Daniel Ascher, M.Ed.
>> President
>> A+ Test Prep and Tutoring
>> "Creating Bright Futures"
>>
>> 505 York Road, Suite 6
>> 
>> Jenkintown, PA 19046
>> 
>> Office:
>> 
>> 215
>> 
>> .886.9188
>> Direct: 267.242.9640
>> Click here to schedule a phone call with me.
>> 
>> Sign Up for A+ News and Test Prep Tips!
>> 
>>
>> 

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Great, thanks!

On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher 
wrote:

> I have asked my tutor whose computer had this issue if she can try to do
> it again. Then I can direct you to the room so you can examine the file
> created. I'll keep you posted. Thanks. Dan
>
> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik 
> wrote:
>
>> It is sad :(
>> I need something to investigate 
>>
>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> I actually tried that but it didn't work from my PC (the file didn't
>>> load back into the whiteboard). Unfortunately the file no longer exists
>>> since I deleted it. :(
>>>
>>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik 
>>> wrote:
>>>
 Hello Daniel,

 Maybe you have access to this saved WB?
 Can you check if this exact file can be uploaded using your machine?
 If not the problem might be OS independent ...

 On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
 aplusad...@aplustutoring.com> wrote:

> Yes, the issue was with this person saving the whiteboard to her file
> directory using the *toolbar disk icon*. This created a file but the
> file won't load back into a whiteboard. Unfortunately I don't normally 
> have
> access to a Mac either. If anyone else does can you check this issue?
>
> Thanks. Dan
>
> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:
>
>> Ok, in the way:
>>
>> WB -> Tools -> Save as,
>>
>> ...works perfect png, jpg and pdf (Yosemite 10.10.x
>> with my own OM 4.0.4 server), reloading to whiteboard.
>>
>>
>> 
>>
>>
>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
>> > Actually WB contents can be saved multiple ways:
>> >
>> > 1) Actions->Download as PDF -> will export all WB pages with all
>> > contents as images and create PDF out of it
>> > 2) Actions->Download as PNG/JPG -> will export content of current
>> > slide of current WB and export it as image
>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current
>> > WB as JSON and put it to "Room files", this saved WB can then be
>> > imported
>> >
>> > Black background for PNG is most probably caused by issue with
>> > transparency 
>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
>> > >
>> > > Maxim, you mean that is possible to save to "Disk"
>> > > wb tool?
>> > >
>> > > Could you please tell me how?
>> > >
>> > >
>> > > .
>> > >
>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
>> > > > to save WB in internal loadable
>> > > > format (using "Disk" wb tool)
>> >
>> >
>> >
>>
>
>
>
> --
> Daniel Ascher, M.Ed.
> President
> A+ Test Prep and Tutoring
> "Creating Bright Futures"
>
> 505 York Road, Suite 6
> 
> Jenkintown, PA 19046
> 
> Office:
> 
> 215
> 
> .886.9188
> Direct: 267.242.9640
> Click here to schedule a phone call with me.
> 
> Sign Up for A+ News and Test Prep Tips!
> 
>
> 
>


 --
 WBR
 Maxim aka solomax

>>>
>>>
>>>
>>> --
>>> Daniel Ascher, M.Ed.
>>> President
>>> A+ Test Prep and Tutoring
>>> "Creating Bright Futures"
>>>
>>> 505 York Road, Suite 6
>>> 
>>> Jenkintown, PA 19046
>>> 
>>> Office:
>>> 
>>> 215
>>> 

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

I have asked my tutor whose computer had this issue if she can try to do it
again. Then I can direct you to the room so you can examine the file
created. I'll keep you posted. Thanks. Dan

On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik 
wrote:

> It is sad :(
> I need something to investigate 
>
> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> I actually tried that but it didn't work from my PC (the file didn't load
>> back into the whiteboard). Unfortunately the file no longer exists since I
>> deleted it. :(
>>
>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik 
>> wrote:
>>
>>> Hello Daniel,
>>>
>>> Maybe you have access to this saved WB?
>>> Can you check if this exact file can be uploaded using your machine?
>>> If not the problem might be OS independent ...
>>>
>>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
>>> aplusad...@aplustutoring.com> wrote:
>>>
 Yes, the issue was with this person saving the whiteboard to her file
 directory using the *toolbar disk icon*. This created a file but the
 file won't load back into a whiteboard. Unfortunately I don't normally have
 access to a Mac either. If anyone else does can you check this issue?

 Thanks. Dan

 On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:

> Ok, in the way:
>
> WB -> Tools -> Save as,
>
> ...works perfect png, jpg and pdf (Yosemite 10.10.x
> with my own OM 4.0.4 server), reloading to whiteboard.
>
>
> 
>
>
> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
> > Actually WB contents can be saved multiple ways:
> >
> > 1) Actions->Download as PDF -> will export all WB pages with all
> > contents as images and create PDF out of it
> > 2) Actions->Download as PNG/JPG -> will export content of current
> > slide of current WB and export it as image
> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current
> > WB as JSON and put it to "Room files", this saved WB can then be
> > imported
> >
> > Black background for PNG is most probably caused by issue with
> > transparency 
> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
> > >
> > > Maxim, you mean that is possible to save to "Disk"
> > > wb tool?
> > >
> > > Could you please tell me how?
> > >
> > >
> > > .
> > >
> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
> > > > to save WB in internal loadable
> > > > format (using "Disk" wb tool)
> >
> >
> >
>



 --
 Daniel Ascher, M.Ed.
 President
 A+ Test Prep and Tutoring
 "Creating Bright Futures"

 505 York Road, Suite 6
 
 Jenkintown, PA 19046
 
 Office:
 
 215
 
 .886.9188
 Direct: 267.242.9640
 Click here to schedule a phone call with me.
 
 Sign Up for A+ News and Test Prep Tips!
 

 

>>>
>>>
>>> --
>>> WBR
>>> Maxim aka solomax
>>>
>>
>>
>>
>> --
>> Daniel Ascher, M.Ed.
>> President
>> A+ Test Prep and Tutoring
>> "Creating Bright Futures"
>>
>> 505 York Road, Suite 6
>> 
>> Jenkintown, PA 19046
>> 
>> Office:
>> 
>> 215
>> 
>> .886.9188
>> Direct: 267.242.9640
>> Click here to schedule a phone call with me.
>> 

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

It is sad :(
I need something to investigate 

On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher 
wrote:

> I actually tried that but it didn't work from my PC (the file didn't load
> back into the whiteboard). Unfortunately the file no longer exists since I
> deleted it. :(
>
> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik 
> wrote:
>
>> Hello Daniel,
>>
>> Maybe you have access to this saved WB?
>> Can you check if this exact file can be uploaded using your machine?
>> If not the problem might be OS independent ...
>>
>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
>> aplusad...@aplustutoring.com> wrote:
>>
>>> Yes, the issue was with this person saving the whiteboard to her file
>>> directory using the *toolbar disk icon*. This created a file but the
>>> file won't load back into a whiteboard. Unfortunately I don't normally have
>>> access to a Mac either. If anyone else does can you check this issue?
>>>
>>> Thanks. Dan
>>>
>>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:
>>>
 Ok, in the way:

 WB -> Tools -> Save as,

 ...works perfect png, jpg and pdf (Yosemite 10.10.x
 with my own OM 4.0.4 server), reloading to whiteboard.


 


 El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
 > Actually WB contents can be saved multiple ways:
 >
 > 1) Actions->Download as PDF -> will export all WB pages with all
 > contents as images and create PDF out of it
 > 2) Actions->Download as PNG/JPG -> will export content of current
 > slide of current WB and export it as image
 > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current
 > WB as JSON and put it to "Room files", this saved WB can then be
 > imported
 >
 > Black background for PNG is most probably caused by issue with
 > transparency 
 > On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
 > >
 > > Maxim, you mean that is possible to save to "Disk"
 > > wb tool?
 > >
 > > Could you please tell me how?
 > >
 > >
 > > .
 > >
 > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
 > > > to save WB in internal loadable
 > > > format (using "Disk" wb tool)
 >
 >
 >

>>>
>>>
>>>
>>> --
>>> Daniel Ascher, M.Ed.
>>> President
>>> A+ Test Prep and Tutoring
>>> "Creating Bright Futures"
>>>
>>> 505 York Road, Suite 6
>>> 
>>> Jenkintown, PA 19046
>>> 
>>> Office:
>>> 
>>> 215
>>> 
>>> .886.9188
>>> Direct: 267.242.9640
>>> Click here to schedule a phone call with me.
>>> 
>>> Sign Up for A+ News and Test Prep Tips!
>>> 
>>>
>>> 
>>>
>>
>>
>> --
>> WBR
>> Maxim aka solomax
>>
>
>
>
> --
> Daniel Ascher, M.Ed.
> President
> A+ Test Prep and Tutoring
> "Creating Bright Futures"
>
> 505 York Road, Suite 6
> Jenkintown, PA 19046
> Office: 215.886.9188
> Direct: 267.242.9640
> Click here to schedule a phone call with me.
> 
> Sign Up for A+ News and Test Prep Tips!
> 
> 
>


-- 
WBR
Maxim aka solomax

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

I actually tried that but it didn't work from my PC (the file didn't load
back into the whiteboard). Unfortunately the file no longer exists since I
deleted it. :(

On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik 
wrote:

> Hello Daniel,
>
> Maybe you have access to this saved WB?
> Can you check if this exact file can be uploaded using your machine?
> If not the problem might be OS independent ...
>
> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>
>> Yes, the issue was with this person saving the whiteboard to her file
>> directory using the *toolbar disk icon*. This created a file but the
>> file won't load back into a whiteboard. Unfortunately I don't normally have
>> access to a Mac either. If anyone else does can you check this issue?
>>
>> Thanks. Dan
>>
>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:
>>
>>> Ok, in the way:
>>>
>>> WB -> Tools -> Save as,
>>>
>>> ...works perfect png, jpg and pdf (Yosemite 10.10.x
>>> with my own OM 4.0.4 server), reloading to whiteboard.
>>>
>>>
>>> 
>>>
>>>
>>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
>>> > Actually WB contents can be saved multiple ways:
>>> >
>>> > 1) Actions->Download as PDF -> will export all WB pages with all
>>> > contents as images and create PDF out of it
>>> > 2) Actions->Download as PNG/JPG -> will export content of current
>>> > slide of current WB and export it as image
>>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current
>>> > WB as JSON and put it to "Room files", this saved WB can then be
>>> > imported
>>> >
>>> > Black background for PNG is most probably caused by issue with
>>> > transparency 
>>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
>>> > >
>>> > > Maxim, you mean that is possible to save to "Disk"
>>> > > wb tool?
>>> > >
>>> > > Could you please tell me how?
>>> > >
>>> > >
>>> > > .
>>> > >
>>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
>>> > > > to save WB in internal loadable
>>> > > > format (using "Disk" wb tool)
>>> >
>>> >
>>> >
>>>
>>
>>
>>
>> --
>> Daniel Ascher, M.Ed.
>> President
>> A+ Test Prep and Tutoring
>> "Creating Bright Futures"
>>
>> 505 York Road, Suite 6
>> 
>> Jenkintown, PA 19046
>> 
>> Office:
>> 
>> 215
>> 
>> .886.9188
>> Direct: 267.242.9640
>> Click here to schedule a phone call with me.
>> 
>> Sign Up for A+ News and Test Prep Tips!
>> 
>>
>> 
>>
>
>
> --
> WBR
> Maxim aka solomax
>



-- 
Daniel Ascher, M.Ed.
President
A+ Test Prep and Tutoring
"Creating Bright Futures"

505 York Road, Suite 6
Jenkintown, PA 19046
Office: 215.886.9188
Direct: 267.242.9640
Click here to schedule a phone call with me.

Sign Up for A+ News and Test Prep Tips!

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hello Daniel,

Maybe you have access to this saved WB?
Can you check if this exact file can be uploaded using your machine?
If not the problem might be OS independent ...

On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher 
wrote:

> Yes, the issue was with this person saving the whiteboard to her file
> directory using the *toolbar disk icon*. This created a file but the file
> won't load back into a whiteboard. Unfortunately I don't normally have
> access to a Mac either. If anyone else does can you check this issue?
>
> Thanks. Dan
>
> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:
>
>> Ok, in the way:
>>
>> WB -> Tools -> Save as,
>>
>> ...works perfect png, jpg and pdf (Yosemite 10.10.x
>> with my own OM 4.0.4 server), reloading to whiteboard.
>>
>>
>> 
>>
>>
>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
>> > Actually WB contents can be saved multiple ways:
>> >
>> > 1) Actions->Download as PDF -> will export all WB pages with all
>> > contents as images and create PDF out of it
>> > 2) Actions->Download as PNG/JPG -> will export content of current
>> > slide of current WB and export it as image
>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current
>> > WB as JSON and put it to "Room files", this saved WB can then be
>> > imported
>> >
>> > Black background for PNG is most probably caused by issue with
>> > transparency 
>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
>> > >
>> > > Maxim, you mean that is possible to save to "Disk"
>> > > wb tool?
>> > >
>> > > Could you please tell me how?
>> > >
>> > >
>> > > .
>> > >
>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
>> > > > to save WB in internal loadable
>> > > > format (using "Disk" wb tool)
>> >
>> >
>> >
>>
>
>
>
> --
> Daniel Ascher, M.Ed.
> President
> A+ Test Prep and Tutoring
> "Creating Bright Futures"
>
> 505 York Road, Suite 6
> Jenkintown, PA 19046
> Office: 215.886.9188
> Direct: 267.242.9640
> Click here to schedule a phone call with me.
> 
> Sign Up for A+ News and Test Prep Tips!
> 
>
> 
>


-- 
WBR
Maxim aka solomax

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Daniel Ascher]

Yes, the issue was with this person saving the whiteboard to her file
directory using the *toolbar disk icon*. This created a file but the file
won't load back into a whiteboard. Unfortunately I don't normally have
access to a Mac either. If anyone else does can you check this issue?

Thanks. Dan

On Tue, Jul 24, 2018 at 8:36 AM, Alvaro  wrote:

> Ok, in the way:
>
> WB -> Tools -> Save as,
>
> ...works perfect png, jpg and pdf (Yosemite 10.10.x
> with my own OM 4.0.4 server), reloading to whiteboard.
>
>
> 
>
>
> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
> > Actually WB contents can be saved multiple ways:
> >
> > 1) Actions->Download as PDF -> will export all WB pages with all
> > contents as images and create PDF out of it
> > 2) Actions->Download as PNG/JPG -> will export content of current
> > slide of current WB and export it as image
> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current
> > WB as JSON and put it to "Room files", this saved WB can then be
> > imported
> >
> > Black background for PNG is most probably caused by issue with
> > transparency 
> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
> > >
> > > Maxim, you mean that is possible to save to "Disk"
> > > wb tool?
> > >
> > > Could you please tell me how?
> > >
> > >
> > > .
> > >
> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
> > > > to save WB in internal loadable
> > > > format (using "Disk" wb tool)
> >
> >
> >
>



-- 
Daniel Ascher, M.Ed.
President
A+ Test Prep and Tutoring
"Creating Bright Futures"

505 York Road, Suite 6
Jenkintown, PA 19046
Office: 215.886.9188
Direct: 267.242.9640
Click here to schedule a phone call with me.

Sign Up for A+ News and Test Prep Tips!

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Alvaro]

Ok, in the way: 

WB -> Tools -> Save as,

...works perfect png, jpg and pdf (Yosemite 10.10.x
with my own OM 4.0.4 server), reloading to whiteboard.





El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió:
> Actually WB contents can be saved multiple ways:
> 
> 1) Actions->Download as PDF -> will export all WB pages with all
> contents as images and create PDF out of it
> 2) Actions->Download as PNG/JPG -> will export content of current
> slide of current WB and export it as image
> 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current
> WB as JSON and put it to "Room files", this saved WB can then be
> imported
> 
> Black background for PNG is most probably caused by issue with
> transparency 
> On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
> > 
> > Maxim, you mean that is possible to save to "Disk"
> > wb tool?
> > 
> > Could you please tell me how?
> > 
> > 
> > .
> > 
> > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
> > > to save WB in internal loadable
> > > format (using "Disk" wb tool)
> 
> 
> 

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Actually WB contents can be saved multiple ways:

1) Actions->Download as PDF -> will export all WB pages with all
contents as images and create PDF out of it
2) Actions->Download as PNG/JPG -> will export content of current
slide of current WB and export it as image
3) WB->tools->Save as ("Disk" icon near "Undo") -> will save current
WB as JSON and put it to "Room files", this saved WB can then be
imported

Black background for PNG is most probably caused by issue with transparency 
On Tue, Jul 24, 2018 at 5:33 PM Alvaro  wrote:
>
> Maxim, you mean that is possible to save to "Disk"
> wb tool?
>
> Could you please tell me how?
>
>
> .
>
> El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
> > to save WB in internal loadable
> > format (using "Disk" wb tool)



-- 
WBR
Maxim aka solomax

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Alvaro]

Maxim, you mean that is possible to save to "Disk"
wb tool?

Could you please tell me how?


.

El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
> to save WB in internal loadable
> format (using "Disk" wb tool)

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Alvaro]

...'ve tested also in my own OM 4.0.4 server in Yosemite 10.10.x,
and with Firefox 61:

Save whiteboard as jpg, show it is painted but with background
black color whe upload it.

Save as png but when try upload it fail, and the same as pdf.


..


El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik escribió:
> Hmm,
> 
> I thought "Save whiteboard" mean to save WB in internal loadable
> format (using "Disk" wb tool)
> @Daniel, can you confirm?
> On Tue, Jul 24, 2018 at 4:01 PM Alvaro  wrote:
> > 
> > Ok, 've tested in mac 10.10.x Yosemite and 10.13.x High Sierra,
> > in the demo OM last release.
> > 
> > This is with Firefox 61.
> > 
> > When save the whiteboard as png or jpg and upload it, can see it
> > i've painted but the background it is black color.
> > If save and upload as pdf, everything look right.
> > 
> > The png saved to desktop have a background grey color but show
> > it is painted.
> > 
> > The jpg saved to desktop have a background black color but show
> > it is painted.
> > 
> > In Yosemite 10.10.x with Safari browser save whiteboard as pdf,
> > but as png or jpg no download the file (no build the file?).
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > El mar, 24-07-2018 a las 15:02 +0700, Maxim Solodovnik escribió:
> > > Thanks Alvaro!
> > > On Tue, Jul 24, 2018 at 3:01 PM Alvaro 
> > > wrote:
> > > > 
> > > > 
> > > > ...will see it on Yosemite 10.10.x. I have not 10.9.x.
> > > > 
> > > > 
> > > > ..
> > > > 
> > > > 
> > > > El mar, 24-07-2018 a las 10:01 +0700, Maxim Solodovnik
> > > > escribió:
> > > > > Hello Daniel,
> > > > > 
> > > > > I've tried this scenario using latest SNAPSHOT on Ubuntu
> > > > > Everything seems to work
> > > > > 
> > > > > Unfortunately I don't have Mac :(
> > > > > Is this issue reproducible on our demo-next? https://om.altea
> > > > > meta
> > > > > soft
> > > > > .com:8443/next
> > > > > 
> > > > > On Sat, Jul 21, 2018 at 8:02 PM Daniel Ascher  > > > > ustu
> > > > > tori
> > > > > ng.com> wrote:
> > > > > > Has anyone else seen this behavior?
> > > > > > 
> > > > > > Use saves whiteboard as a file. But then when he/she tries
> > > > > > to
> > > > > > reload it into a whiteboard it won't load. This happened
> > > > > > with a
> > > > > > MacBook air using Mac OS 10.9.x
> > > > > > 
> > > > > > Thanks. Dan
> > > > > > 
> > > > > > --
> > > > > > Daniel Ascher, M.Ed.
> > > > > > President
> > > > > > A+ Test Prep and Tutoring
> > > > > > "Creating Bright Futures"
> > > > > > 
> > > > > > 505 York Road, Suite 6
> > > > > > Jenkintown, PA 19046
> > > > > > Office: 215.886.9188
> > > > > > Direct: 267.242.9640
> > > > > > Click here to schedule a phone call with me.
> > > > > > Sign Up for A+ News and Test Prep Tips!
> > > > > > 
> > > > > > 
> > > > > 
> > > > > 
> > > > > --
> > > > > WBR
> > > > > Maxim aka solomax
> > > 
> > > 
> > > 
> 
> 
> 

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hmm,

I thought "Save whiteboard" mean to save WB in internal loadable
format (using "Disk" wb tool)
@Daniel, can you confirm?
On Tue, Jul 24, 2018 at 4:01 PM Alvaro  wrote:
>
> Ok, 've tested in mac 10.10.x Yosemite and 10.13.x High Sierra,
> in the demo OM last release.
>
> This is with Firefox 61.
>
> When save the whiteboard as png or jpg and upload it, can see it
> i've painted but the background it is black color.
> If save and upload as pdf, everything look right.
>
> The png saved to desktop have a background grey color but show
> it is painted.
>
> The jpg saved to desktop have a background black color but show
> it is painted.
>
> In Yosemite 10.10.x with Safari browser save whiteboard as pdf,
> but as png or jpg no download the file (no build the file?).
>
>
> 
>
>
>
>
> El mar, 24-07-2018 a las 15:02 +0700, Maxim Solodovnik escribió:
> > Thanks Alvaro!
> > On Tue, Jul 24, 2018 at 3:01 PM Alvaro  wrote:
> > >
> > >
> > > ...will see it on Yosemite 10.10.x. I have not 10.9.x.
> > >
> > >
> > > ..
> > >
> > >
> > > El mar, 24-07-2018 a las 10:01 +0700, Maxim Solodovnik escribió:
> > > > Hello Daniel,
> > > >
> > > > I've tried this scenario using latest SNAPSHOT on Ubuntu
> > > > Everything seems to work
> > > >
> > > > Unfortunately I don't have Mac :(
> > > > Is this issue reproducible on our demo-next? https://om.alteameta
> > > > soft
> > > > .com:8443/next
> > > >
> > > > On Sat, Jul 21, 2018 at 8:02 PM Daniel Ascher  > > > tori
> > > > ng.com> wrote:
> > > > > Has anyone else seen this behavior?
> > > > >
> > > > > Use saves whiteboard as a file. But then when he/she tries to
> > > > > reload it into a whiteboard it won't load. This happened with a
> > > > > MacBook air using Mac OS 10.9.x
> > > > >
> > > > > Thanks. Dan
> > > > >
> > > > > --
> > > > > Daniel Ascher, M.Ed.
> > > > > President
> > > > > A+ Test Prep and Tutoring
> > > > > "Creating Bright Futures"
> > > > >
> > > > > 505 York Road, Suite 6
> > > > > Jenkintown, PA 19046
> > > > > Office: 215.886.9188
> > > > > Direct: 267.242.9640
> > > > > Click here to schedule a phone call with me.
> > > > > Sign Up for A+ News and Test Prep Tips!
> > > > >
> > > > >
> > > >
> > > >
> > > > --
> > > > WBR
> > > > Maxim aka solomax
> >
> >
> >



-- 
WBR
Maxim aka solomax

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Alvaro]

Ok, 've tested in mac 10.10.x Yosemite and 10.13.x High Sierra,
in the demo OM last release.

This is with Firefox 61.

When save the whiteboard as png or jpg and upload it, can see it
i've painted but the background it is black color.
If save and upload as pdf, everything look right.

The png saved to desktop have a background grey color but show
it is painted.

The jpg saved to desktop have a background black color but show
it is painted. 

In Yosemite 10.10.x with Safari browser save whiteboard as pdf,
but as png or jpg no download the file (no build the file?).







El mar, 24-07-2018 a las 15:02 +0700, Maxim Solodovnik escribió:
> Thanks Alvaro!
> On Tue, Jul 24, 2018 at 3:01 PM Alvaro  wrote:
> > 
> > 
> > ...will see it on Yosemite 10.10.x. I have not 10.9.x.
> > 
> > 
> > ..
> > 
> > 
> > El mar, 24-07-2018 a las 10:01 +0700, Maxim Solodovnik escribió:
> > > Hello Daniel,
> > > 
> > > I've tried this scenario using latest SNAPSHOT on Ubuntu
> > > Everything seems to work
> > > 
> > > Unfortunately I don't have Mac :(
> > > Is this issue reproducible on our demo-next? https://om.alteameta
> > > soft
> > > .com:8443/next
> > > 
> > > On Sat, Jul 21, 2018 at 8:02 PM Daniel Ascher  > > tori
> > > ng.com> wrote:
> > > > Has anyone else seen this behavior?
> > > > 
> > > > Use saves whiteboard as a file. But then when he/she tries to
> > > > reload it into a whiteboard it won't load. This happened with a
> > > > MacBook air using Mac OS 10.9.x
> > > > 
> > > > Thanks. Dan
> > > > 
> > > > --
> > > > Daniel Ascher, M.Ed.
> > > > President
> > > > A+ Test Prep and Tutoring
> > > > "Creating Bright Futures"
> > > > 
> > > > 505 York Road, Suite 6
> > > > Jenkintown, PA 19046
> > > > Office: 215.886.9188
> > > > Direct: 267.242.9640
> > > > Click here to schedule a phone call with me.
> > > > Sign Up for A+ News and Test Prep Tips!
> > > > 
> > > > 
> > > 
> > > 
> > > --
> > > WBR
> > > Maxim aka solomax
> 
> 
> 

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Thanks Alvaro!
On Tue, Jul 24, 2018 at 3:01 PM Alvaro  wrote:
>
>
> ...will see it on Yosemite 10.10.x. I have not 10.9.x.
>
>
> ..
>
>
> El mar, 24-07-2018 a las 10:01 +0700, Maxim Solodovnik escribió:
> > Hello Daniel,
> >
> > I've tried this scenario using latest SNAPSHOT on Ubuntu
> > Everything seems to work
> >
> > Unfortunately I don't have Mac :(
> > Is this issue reproducible on our demo-next? https://om.alteametasoft
> > .com:8443/next
> >
> > On Sat, Jul 21, 2018 at 8:02 PM Daniel Ascher  > ng.com> wrote:
> > > Has anyone else seen this behavior?
> > >
> > > Use saves whiteboard as a file. But then when he/she tries to
> > > reload it into a whiteboard it won't load. This happened with a
> > > MacBook air using Mac OS 10.9.x
> > >
> > > Thanks. Dan
> > >
> > > --
> > > Daniel Ascher, M.Ed.
> > > President
> > > A+ Test Prep and Tutoring
> > > "Creating Bright Futures"
> > >
> > > 505 York Road, Suite 6
> > > Jenkintown, PA 19046
> > > Office: 215.886.9188
> > > Direct: 267.242.9640
> > > Click here to schedule a phone call with me.
> > > Sign Up for A+ News and Test Prep Tips!
> > >
> > >
> >
> >
> > --
> > WBR
> > Maxim aka solomax



-- 
WBR
Maxim aka solomax

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Alvaro]

...will see it on Yosemite 10.10.x. I have not 10.9.x.


..


El mar, 24-07-2018 a las 10:01 +0700, Maxim Solodovnik escribió:
> Hello Daniel,
> 
> I've tried this scenario using latest SNAPSHOT on Ubuntu
> Everything seems to work
> 
> Unfortunately I don't have Mac :(
> Is this issue reproducible on our demo-next? https://om.alteametasoft
> .com:8443/next
> 
> On Sat, Jul 21, 2018 at 8:02 PM Daniel Ascher  ng.com> wrote:
> > Has anyone else seen this behavior?
> > 
> > Use saves whiteboard as a file. But then when he/she tries to
> > reload it into a whiteboard it won't load. This happened with a
> > MacBook air using Mac OS 10.9.x
> > 
> > Thanks. Dan
> > 
> > -- 
> > Daniel Ascher, M.Ed.
> > President
> > A+ Test Prep and Tutoring
> > "Creating Bright Futures"
> > 
> > 505 York Road, Suite 6
> > Jenkintown, PA 19046
> > Office: 215.886.9188
> > Direct: 267.242.9640
> > Click here to schedule a phone call with me.
> > Sign Up for A+ News and Test Prep Tips!
> > 
> > 
> 
> 
> -- 
> WBR
> Maxim aka solomax

Re: Saved whiteboard won't load back into whiteboard (using Macbook Air)

[Maxim Solodovnik]

Hello Daniel,

I've tried this scenario using latest SNAPSHOT on Ubuntu
Everything seems to work

Unfortunately I don't have Mac :(
Is this issue reproducible on our demo-next?
https://om.alteametasoft.com:8443/next

On Sat, Jul 21, 2018 at 8:02 PM Daniel Ascher 
wrote:

> Has anyone else seen this behavior?
>
> Use saves whiteboard as a file. But then when he/she tries to reload it
> into a whiteboard it won't load. This happened with a MacBook air using Mac
> OS 10.9.x
>
> Thanks. Dan
>
> --
> Daniel Ascher, M.Ed.
> President
> A+ Test Prep and Tutoring
> "Creating Bright Futures"
>
> 505 York Road, Suite 6
> Jenkintown, PA 19046
> Office: 215.886.9188
> Direct: 267.242.9640
> Click here to schedule a phone call with me.
> 
> Sign Up for A+ News and Test Prep Tips!
> 
>
> 
>


-- 
WBR
Maxim aka solomax