Re: An audio description question

[Kevin Thompson]

Hello, I don’t know if this helps at all, but iTunes rarely has audio 
description for TV shows. They have it for quite a few movies, but not TV 
shows. Unfortunately, just because a TV show has description when you watch it 
on the TV network, it doesn’t mean it will translate to iTunes. That is 
definitely something that needs to change, but right now that is not the case. 
Also, if ever a movie, or TV show, on iTunes has description, it will say so in 
the details of the show. For instance, the Ken Burns documentary does mention 
closed captioning, but it doesn’t say anything about audio description. I hope 
this helps.

Kevin T Sent from my iPhone

> On Sep 16, 2019, at 9:55 PM, Debbie Downey  wrote:
> 
> I recorded last night’s show not knowing that it had audio description so I 
> didn’t turn it on. Tonight I scheduled the recording for the second episode 
> and was going to turn on DVS but since the first airing of this show was 
> still on I thought I’d check it out and it’s in Spanish. So, that’s just 
> probably what this local station is doing!
>  
> I may try that PBS app!
>  
> Thanks!
>  
> Debbie
>  
> From: viphone@googlegroups.com  On Behalf Of 
> Shirley Baker
> Sent: Monday, September 16, 2019 5:25 PM
> To: viphone@googlegroups.com
> Subject: Re: An audio description question
>  
> I too watched the same show last night with audio description and it was very 
> good. The second part is coming on tonight and maybe another night this week. 
> I think it will also be on next Sunday night but not absolutely certain of 
> that.
> 
> Sent from my iPhone
> 
> On Sep 16, 2019, at 2:13 PM, Richard Turner  
> wrote:
> 
> Pbs is not doing a very good job with audio description these days.
> Complain to whomever you bought it through.
> Also, are you saying you watched it live on TV with audio description it 
> worked?
> It most certainly should be available then in what you purchased.
> Double check the audio settings in whatever app you used to watch the 
> purchased copy to make sure there isn't another place to enable it.
> I'd be asking about a refund if it were me.
>  
> 
> Richard
>  
> Always look out for #1, and be careful not to step in #2. 
>  
> 
> 
> On Sep 16, 2019, at 11:16 AM, Craig Werner  wrote:
> 
> 
> Perhaps if you wrote to the vendor, you might get satisfaction based on an 
> accessibility need.
>  
> Craig
>  
> On Mon, Sep 16, 2019 at 1:56 PM Duane Steele  wrote:
> Thank you for your response.  In my case, while watching on PBS, I had audio 
> description.  But when I was notified that the first episode was in my TV 
> library, I didn't have description.  I've already purchased the season pass.  
> So I guess my personal copy of this series will exclude audio description 
> even though it's available.
>  
> 
> Peace & Blessings,
> Duane L. Steele
> Phone (276) 730-5194
> 
> On Sep 16, 2019, at 1:38 PM, viola  wrote:
> 
> I don’t usually reply to these messages. However! I feel very strongly about 
> this. My husband and I wanted to listen to this last night and we did without 
> the video description but you are absolutely correct we wanted to know who it 
> was that was speaking at the time and to get some of the information about 
> the background scenes. It looks like it’s going to be a great wonderful 
> excellent Ken Burns special.
> 
> Sent from my iPhone
> 
> On Sep 16, 2019, at 10:27 AM, Duane Steele  wrote:
> 
> Hello Friends,
>  
> I have an audio description question.  First, let me assure you that I have 
> audio description turned on in settings.  That being said, I bought the 
> season pass for the latest Ken Burns documentary series about country music, 
> the first episode of which aired last night on PBS.  I "watched" the program 
> with audio description.  The first episode is now in my TV library but 
> without audio description.  For the most part, I won't need it.  But it's 
> helpful to have when people are speaking and you're not sure who's speaking.  
> I should also mention that I ordered it in SD instead of HD because, as a 
> blind person, I don't need to own the high-definition format since I’m using 
> either an iPhone or iPod.  But if the audio description's only in the HD 
> version, shouldn't that have been made clear when I was making the purchase?  
> Any suggestions would be helpful.  But then, perhaps I just have to settle 
> for owning this excellent documentary without description.
>  
>  
> Peace & Blessings,
> Duane L. Steele
> Phone (276) 730-5194
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Re: A Question about The Accessibility of the iOS CBS All Access Video Streaming Service

[Kevin Thompson]

Well, actually I am the creator, and moderator of a Facebook group called audio 
description discussion. This is a group that I created along with a friend of 
mine, Who is an actual narrator, about six months ago. We have over 100 members 
now, and all we discuss is anything, and everything as it relates to audio 
description. I don’t know if you are on Facebook, but if you are, you are more 
than welcome to join the group. If you send me your information, I can add you 
to the group. Or you can search for audio description discussion on Facebook. 
The audio description project which is another Facebook group, usually has an 
updated list of what shows are available with description. We haven’t really 
made any kind of official announcements on the group about CBS ALL ACCESS 
having shows with audio description, because CBS ALL ACCESS hasn’t made an 
official announcement that they have audio description for certain shows. And 
until they do, I thought it best to not post it to my group just yet. I wish 
you much luck, and success with signing up for CBS all access through  the 
Apple TV app. And please let me know if you have any interest in the Facebook 
discussion group. Thank you very much for your response.

Kevin T Sent from my iPhone

> On Aug 18, 2019, at 11:37 PM, M. Taylor  wrote:
> 
> Hello Kevin,
> 
> Thank you so much for this information.  
> 
> I do really want to subscribe to CBS All Access but I am leaning towards 
> doing so via the Apple TV app.  I hate the idea of giving my payment info to 
> yet another third-party company whereas Apple already has my info.
> 
> Now that you have listed the current titles that actually offer descriptive 
> video, the first thing I will do after subscribing via the TV app is to see 
> if the audio description will work through the Apple stream.  
> 
> By the way, is there some place on the web that lists the offerings with 
> current audio description?  I look at the CBS All Access library list but did 
> not see any info as to which shows offered the secondary audio track.
> 
> Wish me luck and, again, thank you for the great information.
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Kevin Thompson
> Sent: Sunday, August 18, 2019 7:08 PM
> To: viphone@googlegroups.com
> Subject: Re: A Question about The Accessibility of the iOS CBS All Access 
> Video Streaming Service
> 
> Hello Mark, I have been a CBS all access subscriber since it started a few 
> years ago. They have only recently started offering descriptive content as of 
> this past Thursday, August 15. As of now, they only have three titles that 
> have description. They are the twilight zone, Star Trek discovery, and the 
> good fight. These are shows that are exclusive to the app. None of the actual 
> shows on the CBS network, have descriptive content on the app. They only have 
> about five, or six shows on the actual network that have description. But as 
> I said, those shows don’t have  description on the app yet. This is something 
> that is very new, so I guess more shows will roll out description over time.
> 
> Kevin T Sent from my iPhone
> 
>> On Aug 17, 2019, at 7:30 PM, M. Taylor  wrote:
>> 
>> Hello All,
>> 
>> Yesterday, a fellow list member and I were discussing the various 
>> accessibility features of the iOS CBS All Access Video Streaming service.
>> 
>> Now, as I understand it, one can either subscribe to the service via its
>> third-party iOS app or via the native Apple iOS TV app.   
>> 
>> Has anyone subscribed to the service in either of these ways and, if 
>> so, have you found a way to get audio description working?
>> 
>> I have searched and searched but cannot find a definitive answer to 
>> this question.  According to CBS All Access, they do, in fact, offer 
>> video described content but I cannot find any third-party reviews to 
>> authenticate this claim.
>> 
>> All replies greatly appreciated.
>> 
>> Mark
>> 
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Re: A Question about The Accessibility of the iOS CBS All Access Video Streaming Service

[Kevin Thompson]

Hello Mark, I have been a CBS all access subscriber since it started a few 
years ago. They have only recently started offering descriptive content as of 
this past Thursday, August 15. As of now, they only have three titles that have 
description. They are the twilight zone, Star Trek discovery, and the good 
fight. These are shows that are exclusive to the app. None of the actual shows 
on the CBS network, have descriptive content on the app. They only have about 
five, or six shows on the actual network that have description. But as I said, 
those shows don’t have  description on the app yet. This is something that is 
very new, so I guess more shows will roll out description over time.

Kevin T Sent from my iPhone

> On Aug 17, 2019, at 7:30 PM, M. Taylor  wrote:
> 
> Hello All,
> 
> Yesterday, a fellow list member and I were discussing the various
> accessibility features of the iOS CBS All Access Video Streaming service.
> 
> Now, as I understand it, one can either subscribe to the service via its
> third-party iOS app or via the native Apple iOS TV app.   
> 
> Has anyone subscribed to the service in either of these ways and, if so,
> have you found a way to get audio description working?  
> 
> I have searched and searched but cannot find a definitive answer to this
> question.  According to CBS All Access, they do, in fact, offer video
> described content but I cannot find any third-party reviews to authenticate
> this claim.
> 
> All replies greatly appreciated.
> 
> Mark
> 
> -- 
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> 
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Re: an Uber eats problem

[Kevin Thompson]

Hello, I have been having this exact same issue with Uber Eats now since the 
beginning of May. Finally, a couple of days ago, I wrote to support. Of course, 
their response was tried deleting, and reinstalling the app. Well, I’ve already 
tried that several times. That is not the answer. I even wrote them on their 
Facebook page last night, when I didn’t really get my questions answered 
through support. And because Support had already contacted me about the issue, 
my Facebook response was please reply to the email that was sent to me by 
Support. Well, what is the point of that, when they aren’t going to do anything 
about the issue? I never have issues getting assistance from Uber, as far as my 
trips are concerned. But this is the first time I’ve ever had to complain 
regarding Uber eats, and they truly are no help. And I agree, the thing that I 
like most about the Uber eats app, is the ability to customize my order exactly 
the way I want it. However, I cannot continue to deal with the app crashing 
every time I make a certain restaurant selection. It is very time-consuming to 
try continuously until you get it to work. Usually for me, I can’t get it to 
work until I’ve tried about eight, or nine different times. That is just a 
waste of time.

Kevin T Sent from my iPhone

> On Jul 18, 2019, at 1:19 PM, Shermeen Khan  wrote:
> 
> I can also confirm that I'm caonstantly being kicked out of the app,
> regardless of the restaurant I've chosen. I don't see how that
> experience can truly be captured in a screen-shot, and I, too, will
> contact uber eats help, although I'm not optimistic.
> 
> Shermeen
> 
> 
>> On 7/18/19, Paul and Paula Jordan  wrote:
>> Also, their delivery charges are much higher than door dash. That app is
>> reasonably accessible, though it’s taken me a while to figure it out. Having
>> said that, I’ll also say I’m not the best computer or IPhone user.
>> 
>> God bless!
>> 
>> Paula and Garçon
>> 
>> 
>> 
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>> Of Wendy Alling
>> Sent: Thursday, July 18, 2019 10:01 AM
>> To: viphone@googlegroups.com
>> Subject: Re: an Uber eats problem
>> 
>> 
>> 
>> Hello all, I, too, have had problems with this app for the last couple of
>> months. The app keeps crashing. This was a great app when it worked. I love
>> to order from it because it was so easy. I sure hope they can get it fixed
>> soon. You’re right, support is atrocious.
>> 
>> Sent from my iPhone
>> 
>> 
>> On Jul 18, 2019, at 7:58 AM, Holly Anderson  wrote:
>> 
>> Uber eats support is atrocious. I had an issue where my card didn't get
>> charged. And I was trying to resolve it with them, and I kept working with
>> support for a day and a half, and it was like they weren't even reading my
>> messages. They would respond with, it looks like you have a pending payment,
>> and I'm like yes, I know, that's what I said in my message. Finally after a
>> day and a half, I just used my paypal, and got past it. I also have the
>> voiceover issues described. My boyfriend does too, he contacted them on
>> twitter and they told him to reset network settings. Yeah, that's not going
>> to fix it. So yeah, uber eats support is horrid! Its a shame the app is
>> broken, it used to work so well. And as someone who likes to customize my
>> order, its the best app for that. When it doesn't crash that is.
>> 
>> Holly
>> 
>> 
>> 
>> Sent from my iPhone
>> 
>> 
>> On Jul 17, 2019, at 7:10 PM, Kay Malmquist  wrote:
>> 
>> I don't know what you ordered with that many calories, but wow!  The only
>> thing is that we can't get Uber Eats to take this serious.  It is in other
>> restaurants as well.  I'm afraid that it is going to take more people
>> contacting them through the help part of the app.  There is even a voice
>> over subject there so they can see clearly that you are using voice over.
>> You send them a very concise message clearly explaining what is going on and
>> then they want more details. After you have explained from beginning to end,
>> step by step, how can you give more details?
>> 
>> 
>> 
>> Kay Malmquist
>> kay.malmqu...@gmail.com
>> 
>> 
>> 
>> Before you act, listen.
>> Before you react, think.
>> Before you spend, earn.
>> Before you criticize, wait.
>> Before you quit, try.
>> 
>> 
>> 
>> William Arthur Ward - 1921-1994 - Writer
>> 
>> 
>> - Original Message -
>> 
>> From: Alan Lemly 
>> 
>> To: viphone@googlegroups.com
>> 
>> Sent: Wednesday, July 17, 2019 4:48 PM
>> 
>> Subject: RE: an Uber eats problem
>> 
>> 
>> 
>> Hi Kay,
>> 
>> 
>> 
>> I can confirm this issue with Uber Eats and attempting to order the double
>> quarter pounder with cheese meal. I suspect the issue is because they have
>> multiple items listed under the double quarter pounder with cheese and
>> selecting one doesn't stick so you're unable to add it to your cart. It's
>> either that or the fact that the app told me it had 791 thousand 610
>> 

Re: Audio Description

[Kevin Thompson]

Hello, yes, I have spoken with the Xfinity disability department. The person I 
spoke with, basically instructed me to contact my local affiliate. I think I’m 
going to try calling them again, and hopefully getting a representative a 
little bit more willing to help. The problem is, so many of these local 
affiliates, don’t even have any idea what descriptive video is. So, when I 
inquire about it, nobody seems to have any information, because they don’t know 
what I’m talking about. Thank you very much to the two people from Georgia who 
replied to this message. At least I know it isn’t just me, and it also helps to 
know that I’m not the only one trying to find out what is going on. Maybe 
between the three of us, we can get to the bottom of things. Also, as a 
sidenote, are you guys aware that the ABC app has description? Every show that 
has description on the ABC network, is also described in their app. This has 
been the case now for four years. So, if ABC is able to make that function work 
in their app, I don’t see any reason why other networks can’t do the same.

Kevin T Sent from my iPhone

> On Apr 16, 2019, at 11:54 PM, Richard Turner  
> wrote:
> 
> 
> I have XFinity in Portland, Oregon and have had no issues with CBS, the Big 
> Bang Theory and description.
> It also works on the Stream app.
> So, it must be the local channel that turned something off.
> Have you tried the XFinity Accessibility phone number to see if they could 
> assist in educating your local affiliate?
> (855) 270-0379‬
> Richard
> Check out my web site at: www.turner42.com
> “The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
> flying.  There is an art, it says, or rather, a knack to flying. The knack 
> lies in learning how to throw yourself at the ground and miss." --Douglas 
> Adams, from Life, The Universe and Everything, p.59
> 
> The most common way people give up their power is by thinking they don't have 
> any." -- Alice Walker
> 
> 
> On Apr 16, 2019, at 7:30 PM, "blindfait...@gmail.com" 
>  wrote:
> 
>> Hi Kevin,
>>  
>> Thank you for your message. I also live in GA but I am not in Atlanta but we 
>> both get our CBS from the same affiliate so I think that I will try and 
>> reach out to them to see if I can get them to understand that this is not 
>> acceptable.
>>  
>> You said that this began happening for you about 2 weeks ago, it sounds as 
>> if that they definitely did something to cause this. at that time because it 
>> is at this point that we stopped getting the descriptive track on Dish.
>>  
>> Scott
>>  
>> From: viphone@googlegroups.com  On Behalf Of Kevin 
>> Thompson
>> Sent: Tuesday, April 16, 2019 10:20 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Audio Description
>>  
>> Hello, I am also actually having that same issue. However, I have Comcast. 
>> It actually started happening two weeks ago, and this is something that has 
>> happened with my CBS local affiliate in the past, but it has been a long 
>> time since it has happened. Also, when it has happened before, it did not 
>> affect all of my cable boxes, and it didn’t affect me watching the show on 
>> the Comcast Xfinity stream app. However, this time it is affecting 
>> everything. I don’t know where you live, but I live in Atlanta, Georgia. My 
>> local affiliate has no idea what I’m talking about when I’ve spoken to them 
>> about this issue. So, I try to reach out to the accessibility department at 
>> CBS. I’ve left a couple of messages for them, but so far I haven’t received 
>> a return phone call.
>> 
>> Kevin T Sent from my iPhone
>> 
>> On Apr 16, 2019, at 10:14 PM,   
>> wrote:
>> 
>> I would check with your local CBS affiliate to make sure they are sending 
>> the secondary audio back to Dish.  I have had issues off and on over the 
>> years and have had to work directly with the local channels as for network 
>> programming they are the ones.  My local CBS channel had a ton of static on 
>> the secondary channel, and eventually had to replace equipment.  I have 2 
>> ABC stations, and one is in mono, which happened to be the one that 
>> “Primetime” auto recorded on, and you couldn’t force it to record on the 
>> second channel unless you manually scheduled that.  This was all a couple of 
>> years ago with Dish.
>>  
>>  
>> As for Direct, not sure on the remote boxes.  The last I knew they still 
>> didn’t have speech.  I finally got rid of my second receiver as it wasn’t 
>> worth the hassle.  On the main Genie, my opinion the speech is really poor, 
>> but at least it is there.  I switched to 

Re: Audio Description

[Kevin Thompson]

Hello, I am also actually having that same issue. However, I have Comcast. It 
actually started happening two weeks ago, and this is something that has 
happened with my CBS local affiliate in the past, but it has been a long time 
since it has happened. Also, when it has happened before, it did not affect all 
of my cable boxes, and it didn’t affect me watching the show on the Comcast 
Xfinity stream app. However, this time it is affecting everything. I don’t know 
where you live, but I live in Atlanta, Georgia. My local affiliate has no idea 
what I’m talking about when I’ve spoken to them about this issue. So, I try to 
reach out to the accessibility department at CBS. I’ve left a couple of 
messages for them, but so far I haven’t received a return phone call.

Kevin T Sent from my iPhone

> On Apr 16, 2019, at 10:14 PM,   
> wrote:
> 
> I would check with your local CBS affiliate to make sure they are sending the 
> secondary audio back to Dish.  I have had issues off and on over the years 
> and have had to work directly with the local channels as for network 
> programming they are the ones.  My local CBS channel had a ton of static on 
> the secondary channel, and eventually had to replace equipment.  I have 2 ABC 
> stations, and one is in mono, which happened to be the one that “Primetime” 
> auto recorded on, and you couldn’t force it to record on the second channel 
> unless you manually scheduled that.  This was all a couple of years ago with 
> Dish.
>  
>  
> As for Direct, not sure on the remote boxes.  The last I knew they still 
> didn’t have speech.  I finally got rid of my second receiver as it wasn’t 
> worth the hassle.  On the main Genie, my opinion the speech is really poor, 
> but at least it is there.  I switched to Direct a little over 2 years ago.
>  
> Hope that helps.
>  
>  
>  
> From: viphone@googlegroups.com  On Behalf Of 
> blindfait...@gmail.com
> Sent: Tuesday, April 16, 2019 9:49 PM
> To: viphone@googlegroups.com
> Subject: Audio Description
>  
> Hello,
>  
> I know that this list is for iOS related topics but tonight I am very 
> frustrated with a service that I am hoping that some of you on the list might 
> be able to assist me with.
>  
> My wife and I are huge fans of The Big Bang Theory and up until recently we 
> have been able to enjoy the show with audio description on CBS. As this show 
> is down to the last 6 episodes we are wanting to be able to watch these final 
> shows with the audio description, but for some reason Dish is not giving us 
> the description on CBS. I have called them and told about this issue but they 
> do not seem to know why this is happening.
>  
> My question for the list is: is there anyone else that is having this issue 
> with Dish and if so, have you alerted Dish of the issue?
>  
> We are really considering switching back to Direct Tv but with Dish we have 
> Text To Speech on the living room tv as well as the one in the bedroom. If I 
> remember correctly when we were with Direct Tv a couple of years ago we could 
> not get Text To Speech in the bedroom. If there are any Direct Tv users on 
> the list can you tell me if this has changed or if we would still not have 
> speech in the bedroom if we were to move back to Direct Tv?
>  
> Scott
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Re: A Question About The Uber App

[Kevin Thompson]

Well, Uber came here in 2014, and since then, I have taken several hundred 
Uber’s. And I honestly have to say, about 95% of the time, the drivers answer. 
Yes, there definitely are quite a few foreign drivers, but most of them can 
understand me. I’ve only had one, or two incidents, where they couldn’t. I 
don’t like to send text messages with detailed information, but I will text 
them, and tell them to either answer the phone, or call me back. That usually 
works. And sometimes even typing in the name of the restaurant doesn’t work. 
The GPS does a lot of weird things, and it’s sometimes has a mind of its own. 
So, I really think it’s a hit, or miss situation when it comes to addresses. I 
always try to type my addresses in, and when I talk to the driver, if it is an 
area where the GPS actually has issues, I also try to give them landmarks, and 
particular information about where I’m located. But having said all of that, I 
don’t think there is a right way, or a wrong way to deal with situations like 
Uber and Lyft. Whatever way works best for the individual, is what that person 
should do.

KbtSent from my iPhone

> On Jul 20, 2018, at 4:35 PM, Andy Baracco  wrote:
> 
> One thing that may help a little would be to manually enter in the address 
> and not to trust the app to determine your location. Also, If you are at a 
> restaurant, for example, enter the name of the restaurant if you can.  I have 
> had issues when the restaurant i was at shared the same address as a gas 
> station or other business.
> 
> Andy
> 
> - Original Message - From: "Kathy Brandt" 
> To: 
> Sent: Friday, July 20, 2018 12:10 PM
> Subject: Re: A Question About The Uber App
> 
> 
> In my experience, it’s as broad as it is long, how you approach the drivers: 
> some of them don’t answer the phone. Some of the foreign ones who don’t have 
> as good a grasp of English don’t get it somehow when I tell them I’m blind, 
> insisting that I should see the car outside! Which can be a problem, since 
> GPS tells them they have arrived when they are close to but not at my address 
> sometimes. I take my chances generally and just send them a text, which, 
> true, some of them don’t read, but when I have to get outside, don’t want to 
> get bogged down in a conversation trying to explain to whoever about that I 
> am blind.
> 
> 
>> On Jul 20, 2018, at 1:59 PM, Kevin Thompson  wrote:
>> 
>> I’m only speaking for myself here, but when I use Uber, or Lyft, I never 
>> text the driver. I much prefer calling them, that way I know that they have 
>> spoken to me directly, and they know to be looking for me. They don’t always 
>> read their text messages. So, I think it’s better to be safe than sorry. I 
>> have also had many drivers Tell Me, they would rather I called them, instead 
>> of texting them. That way, they don’t have to look down at their screen, to 
>> read the text. And the text messages sometimes will take away the GPS 
>> directions. However, it is my understanding that now whenever Uber drivers 
>> receive text messages, Uber reads it to them. I don’t know if the same thing 
>> applies to Lyft. Everyone has their way of doing things. This way is what 
>> works for me.
>> 
>> KbtSent from my iPhone
>> 
>>> On Jul 20, 2018, at 1:11 AM, Julie Dawson  wrote:
>>> 
>>> Thank you Andy, that is so very helpful.
>>> Live  simply,
>>> Love generously,
>>> Care  deeply,
>>> Speak  kindly
>>> And  leave the rest to God!
>>> Please join me on
>>> www.gamesgaloreandmore.com
>>> where through learning, friendship, activities, and growth, together we can 
>>> build a site to be proud of.
>>> 
>>> 
>>> - Original Message - From: "Andy Baracco" 
>>> To: 
>>> Sent: Thursday, July 19, 2018 6:06 PM
>>> Subject: Re: A Question About The Uber App
>>> 
>>> 
>>> When your ride is assigned you will see a contact button. Double tap it and
>>> you will be offered the option to call or text.  Choose text and when the
>>> edit box comes up, enter the short cut and the phrase you set up should
>>> populate the box. Then tap the Send button.
>>> 
>>> Andy
>>> 
>>> - Original Message - From: "Julie Dawson" 
>>> To: 
>>> Sent: Thursday, July 19, 2018 10:03 PM
>>> Subject: Re: A Question About The Uber App
>>> 
>>> 
>>> What type of shortcut did you use? Just curious? And do you have an idea
>>> where I would insert the text to alert the driver?
>>> Thank you so much.
>>> Live  simply,
>>> L

Re: Hulu with VoiceOver

[Kevin Thompson]

I'm actually having the same issue with the Hulu app, and I haven't updated to 
iOS 11 yet. Should I actually contact Hulu customer service directly, or the 
developer of the Hulu app? Please let me know. Any help would be greatly 
appreciated. Thank you.

KbtSent from my iPhone

> On Oct 1, 2017, at 10:50 PM, Sieghard Weitzel  wrote:
> 
> Somebody posted something a few weeks ago that the latest Hulu update on the 
> iPhone at least for the most part made it inaccessible. As a subscriber you 
> should complain to them.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> jmswi...@mysero.net
> Sent: Sunday, October 1, 2017 7:13 PM
> To: viphone@googlegroups.com
> Cc: jmswi...@mysero.net
> Subject: Hulu with VoiceOver
> 
> Hi all,
> I am not having much consistent luck working with Hulu and VoiceOver since 
> the latest update to my 4th generation Apple TV nor on my iPhone 8 plus with 
> iOS 11. What in the world is going on? It reads the categories and the shows 
> as I scroll through when on Apple TV, but when I try to click on something, 
> nothing happens. Also, on iPhone I can’t even get past the list of 
> subcategories by double-tapping. Any ideas?
> 
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Re: Contacting Uber?

[Kevin Thompson]

I have been using the Uber app now for over 3 1/2 years, and up until November 
of last year, it never mattered how long my message was. Sometimes explaining 
my issue, can't be done in just a couple of sentences. I have spent several 
minutes flicking back-and-forth to try and find the submit button, but that 
isn't something that should even be an issue. Especially, when it never used to 
be that hard to find the submit button before. This is not an issue that is 
just affecting me. I have several friends, and they have other friends, who 
have contacted Uber regarding this issue. If it was just me, I wouldn't have 
actually mentioned it here on this list. Most people that I know, who have 
reported this issue, said that no one from Uber ever responded to them. 
However, I spoke with someone about it a couple of months ago, and he stated 
that it was something that Uber would be working on for future updates to their 
app.

KbtSent from my iPhone

> On Sep 8, 2017, at 12:29 PM, Kathy Brandt <katya20...@gmail.com> wrote:
> 
> That's interesting you can't submit messages through the app, because I have 
> been doing so within the last 10 months. Sometimes you have to slide your 
> finger instead of flicking in order to find the submit button. I had to write 
> on aspects of two trips on Labor Day. As I said, the only time I haven't been 
> able to submit, from what I can tell, is if my message gets to be too long.
> 
>> On Sep 8, 2017, at 11:27 AM, Kevin Thompson <kevinnb...@gmail.com> wrote:
>> 
>> Hello, unfortunately, even if you do try to email them, or send them a 
>> message in the app, unless you have some sight, you can no longer submit 
>> your message. For about the last 10 months, I have had this issue. 
>> Basically, before you start writing out your message, the submit button is 
>> there. However, once your message is complete, the only way the text can be 
>> submitted, is if a sighted person turns off voiceover, and hits the submit 
>> button. Unfortunately, I'm not sure if there is a way to email them, if you 
>> aren't either using the help section, or using one of your previous trips, 
>> and then you can only email or write about specific things. You could try 
>> going through Facebook, and either leaving a message on their Facebook page, 
>> or through Facebook messenger. That is the only option I can think of at 
>> this time.
>> 
>> KbtSent from my iPhone
>> 
>>> On Sep 7, 2017, at 12:47 PM, Kathy Brandt <katya20...@gmail.com> wrote:
>>> 
>>> 
>>> 
>>>> On Sep 7, 2017, at 11:46 AM, Jim Portillo <portillo@gmail.com> wrote:
>>>> 
>>>> Good morning,
>>>>  
>>>> I’m wondering if anyone knows how one can directly contact Uber via email. 
>>>>  I use the Uber app on my iPhone all the time!  I keep being told that by 
>>>> going to the help section in the app or website that I can contact them 
>>>> that way or get my questions answered.  I’ve been going through all of the 
>>>> sections since yesterday and can’t seem to find what I’m seeking.  The 
>>>> help section is great for general questions, but my question is specific 
>>>> that needs a specific answer.
>>>> I know I used to be able to email them before, but I can’t remember how or 
>>>> where this is done.  If anyone can help me with specifics, that would be 
>>>> fantastic!
>>>> Thanks much.
>>>> Jim
>>>>  
>>>>  
>>>> -- 
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>>>> list.
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Re: Contacting Uber?

[Kevin Thompson]

Hello, unfortunately, even if you do try to email them, or send them a message 
in the app, unless you have some sight, you can no longer submit your message. 
For about the last 10 months, I have had this issue. Basically, before you 
start writing out your message, the submit button is there. However, once your 
message is complete, the only way the text can be submitted, is if a sighted 
person turns off voiceover, and hits the submit button. Unfortunately, I'm not 
sure if there is a way to email them, if you aren't either using the help 
section, or using one of your previous trips, and then you can only email or 
write about specific things. You could try going through Facebook, and either 
leaving a message on their Facebook page, or through Facebook messenger. That 
is the only option I can think of at this time.

KbtSent from my iPhone

> On Sep 7, 2017, at 12:47 PM, Kathy Brandt  wrote:
> 
> 
> 
>> On Sep 7, 2017, at 11:46 AM, Jim Portillo  wrote:
>> 
>> Good morning,
>>  
>> I’m wondering if anyone knows how one can directly contact Uber via email.  
>> I use the Uber app on my iPhone all the time!  I keep being told that by 
>> going to the help section in the app or website that I can contact them that 
>> way or get my questions answered.  I’ve been going through all of the 
>> sections since yesterday and can’t seem to find what I’m seeking.  The help 
>> section is great for general questions, but my question is specific that 
>> needs a specific answer.
>> I know I used to be able to email them before, but I can’t remember how or 
>> where this is done.  If anyone can help me with specifics, that would be 
>> fantastic!
>> Thanks much.
>> Jim
>>  
>>  
>> -- 
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>> For more options, visit https://groups.google.com/d/optout.unfortunately, 
>> you can't just emailed him anymore; I've written to them about this. You can 
>> only email if they have sent an email to you. It takes some doing, but 
>> within the help app, you have to go some place and hijack a topic that would 
>> have an edit box. I have written to them about this too. What you write can 
>> only be so long, because if it goes beyond whatever the length it is that 
>> they allow, you can't find the submit button.
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Re: MLB At Bat

[Kevin Thompson]

Actually, I have been using the MLB at bat app now for three years, and the 10 
second fast forward and rewind options never appeared in the locked screen 
options until July 11. Had it been there sooner, I most definitely would have 
noticed it sooner. I didn't think it made any sense to me either, especially 
for a live event. But if they aren't going to work, then they don't need to be 
there.

KbtSent from my iPhone

> On Jul 19, 2017, at 5:12 PM, Marie <scribbl...@comcast.net> wrote:
> 
> I believe the dialig box that comes up on the lock screen is a generic for 
> any app with audio running in the background. I don't think the rewind or 
> fast forward would ever work in the MLB app. It only works with music or 
> audio books, etc..
> 
> 
> -Original Message- From: Kevin Thompson
> Sent: Wednesday, July 19, 2017 5:28 AM
> To: viphone@googlegroups.com
> Subject: Re: MLB At Bat
> 
> Thank you Richard for that email address. Since I wrote my original message 
> yesterday morning, I have noticed that the stop, and play buttons in the app 
> have started working again as of yesterday. However, the rewind, pause, and 
> fast-forward buttons that are visible in the locked screen, still do not 
> work. I will probably give it a few days just to see if anything changes 
> during that time. And if not, I will write to that address.
> 
> KbtSent from my iPhone
> 
>> On Jul 18, 2017, at 4:34 AM, Richard Turner <richardturne...@outlook.com> 
>> wrote:
>> 
>> 
>> I have not used it much since before the All Star break.
>> You could try this email address, though it may be old:
>> mlb-mobile...@mlb.com
>> 
>>> On Jul 18, 2017, at 1:18 AM, Kevin Thompson <kevinnb...@gmail.com> wrote:
>>> 
>>> Hey, I am writing to find out if any of you are having the same issues with 
>>> the MLB at bat app that I'm now having. The last time I was able to use the 
>>> app with no issues was Sunday, July 9 the last day of the first half of the 
>>> season, before the All-Star break. I attempted to listen to the All-Star 
>>> game on the MLB app, and that is when I initially discovered the changes to 
>>> the app. Now, if the screen is locked, and I press the power button to 
>>> begin unlocking the screen, there is now a 10 second rewind button, and a 
>>> 10 second fast-forward button in addition to the pause button. However, 
>>> neither of those buttons work. And now, since those two options to fast 
>>> forward, and rewind, have been added, the pause button no longer works 
>>> either. This really became a major issue when the baseball season started 
>>> up again this past Friday. The other thing that has happened a couple of 
>>> times that has never happened before, is now, when I get ready to switch 
>>> from one game to another game, sometimes the first game that I'm listening 
>>> to continues to play. Then I have both the first game, and the current 
>>> game, playing at the same time. And now, since the pause button isn't 
>>> working, neither is the stop button. The only way that I can actually get 
>>> the games to stop playing,  is to completely close the app. I obviously 
>>> still love using the app to listen to games, but because these things have 
>>> started happening, it has now become much less enjoyable. I would just like 
>>> to know if anyone else is having these same issues, and if anyone knows how 
>>> I can write the developer, and let them know that these things are going 
>>> on. Any feedback would be greatly appreciated. Thank you.
>>> 
>>> KbtSent from my iPhone
>>> 
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Re: MLB At Bat

[Kevin Thompson]

Thank you Richard for that email address. Since I wrote my original message 
yesterday morning, I have noticed that the stop, and play buttons in the app 
have started working again as of yesterday. However, the rewind, pause, and 
fast-forward buttons that are visible in the locked screen, still do not work. 
I will probably give it a few days just to see if anything changes during that 
time. And if not, I will write to that address.

KbtSent from my iPhone

> On Jul 18, 2017, at 4:34 AM, Richard Turner <richardturne...@outlook.com> 
> wrote:
> 
> 
> I have not used it much since before the All Star break.
> You could try this email address, though it may be old:
> mlb-mobile...@mlb.com
> 
>> On Jul 18, 2017, at 1:18 AM, Kevin Thompson <kevinnb...@gmail.com> wrote:
>> 
>> Hey, I am writing to find out if any of you are having the same issues with 
>> the MLB at bat app that I'm now having. The last time I was able to use the 
>> app with no issues was Sunday, July 9 the last day of the first half of the 
>> season, before the All-Star break. I attempted to listen to the All-Star 
>> game on the MLB app, and that is when I initially discovered the changes to 
>> the app. Now, if the screen is locked, and I press the power button to begin 
>> unlocking the screen, there is now a 10 second rewind button, and a 10 
>> second fast-forward button in addition to the pause button. However, neither 
>> of those buttons work. And now, since those two options to fast forward, and 
>> rewind, have been added, the pause button no longer works either. This 
>> really became a major issue when the baseball season started up again this 
>> past Friday. The other thing that has happened a couple of times that has 
>> never happened before, is now, when I get ready to switch from one game to 
>> another game, sometimes the first game that I'm listening to continues to 
>> play. Then I have both the first game, and the current game, playing at the 
>> same time. And now, since the pause button isn't working, neither is the 
>> stop button. The only way that I can actually get the games to stop playing, 
>>  is to completely close the app. I obviously still love using the app to 
>> listen to games, but because these things have started happening, it has now 
>> become much less enjoyable. I would just like to know if anyone else is 
>> having these same issues, and if anyone knows how I can write the developer, 
>> and let them know that these things are going on. Any feedback would be 
>> greatly appreciated. Thank you.
>> 
>> KbtSent from my iPhone
>> 
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> For more

MLB At Bat

[Kevin Thompson]

Hey, I am writing to find out if any of you are having the same issues with the 
MLB at bat app that I'm now having. The last time I was able to use the app 
with no issues was Sunday, July 9 the last day of the first half of the season, 
before the All-Star break. I attempted to listen to the All-Star game on the 
MLB app, and that is when I initially discovered the changes to the app. Now, 
if the screen is locked, and I press the power button to begin unlocking the 
screen, there is now a 10 second rewind button, and a 10 second fast-forward 
button in addition to the pause button. However, neither of those buttons work. 
And now, since those two options to fast forward, and rewind, have been added, 
the pause button no longer works either. This really became a major issue when 
the baseball season started up again this past Friday. The other thing that has 
happened a couple of times that has never happened before, is now, when I get 
ready to switch from one game to another game, sometimes the first game that 
I'm listening to continues to play. Then I have both the first game, and the 
current game, playing at the same time. And now, since the pause button isn't 
working, neither is the stop button. The only way that I can actually get the 
games to stop playing,  is to completely close the app. I obviously still love 
using the app to listen to games, but because these things have started 
happening, it has now become much less enjoyable. I would just like to know if 
anyone else is having these same issues, and if anyone knows how I can write 
the developer, and let them know that these things are going on. Any feedback 
would be greatly appreciated. Thank you.

KbtSent from my iPhone

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Re: Questions about Uber

[Kevin Thompson]

First of all, I don't know about other cities, but in Atlanta, there is an 
option in the menu for gift cards. It allows you to send other Uber riders gift 
cards, but I guess you could also send yourself one as well. It's in the menu 
where you would find information about your trips, as well as your payment 
options etc. I have also seen them in places like CVS pharmacy, and Kroger, if 
you have those near you. My only issue with Uber at this time is, when I have 
to write to them regarding an issue that I've had with one of my trips, I have 
to get someone cited to assist me with that because the submit button is no 
longer available and the app. It hasn't really been readily available since the 
last major update was done to their app in November. Actually, before I start 
writing my complaint, the submit button is there. However, once my complaint is 
ready to be submitted, I have to turn off voiceover, and have someone select 
the submit button for me. It is not there when voiceover is turned on. I 
suppose you can actually go to the Uber website, and submit your complaint that 
way. But submitting it through the app is so much easier, so I plan to write to 
them regarding this issue.

KbtSent from my iPhone

> On Mar 19, 2017, at 2:54 PM, Fazil M.  wrote:
> 
> Yes, that is true. In Karachi, Pakistan, they also offer auto-rickshaw a 
> three-wheeler covered motorcycle, the cheapest option.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jeremy Gilley
> Sent: Sunday, March 19, 2017 7:04 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Unfortunately this isn't true.
> There are different riding options based on the area and country your living 
> in.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Reg Sullivan
> Sent: Sunday, March 19, 2017 9:51 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> In toronto the app certainly has many different ride options and perhaps it 
> is an incorrect assumption on my part that the app is uniform across all 
> cities.
> After entering your destination, swipe to the right to the first tab after
> the back button.   
> All ride categories are in this tab beginning with Economy options on page 
> one of four.  
> A three fingure swipe to the left will turn the pages of ride categories.  
> Swiping to the right on each page will allow you to explore the various 
> options for each ride category along with the price associated with each 
> choice.
> 
> RegardsReg
> 
> 
> 
> 
> 
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Sieghard Weitzel
> Sent: Saturday, March 18, 2017 3:50 PM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> It must definitely depend on the market, when I was in Calgary I never saw 
> anything about an Uber Assist option either.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jeremy Gilley
> Sent: Saturday, March 18, 2017 2:25 AM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Sorry, but here in Ohio, the only options for UBER is UberX and XL.
> Never heard of this assist. They don't even offer black or that other option 
> anymore I forget what it was.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Reg Sullivan
> Sent: Friday, March 17, 2017 9:21 PM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> Folks, the Uber team were clear about how they monitor communication between 
> drivers and clients because it is within the Uber App. 
> If you are refused with a service animal it will only be after you have 
> confirmation of the ride along with the driver's name, car type and license 
> plate number.
> Uber operates under the same laws as any other drivers for hire including 
> taxis, therefore, face the same consequences if refusing those of us with 
> service dogs. 
> Selecting Uber Assist will increase the likelihood of getting a more 
> experienced driver that may be more familiar with disabled clients.
> Uber Assist is the same pricing as Uber X and the wait time is usually inside 
> 10 minutes.
> 
> It is the expectation and goal of Uber to make their service available to all 
> clients, understanding that 100% compliance is what they are striving
> for.   
> Just like any other service that we use when accompanied by our guide Dogs, 
> it may well be an opportunity for us to educate.
> 
> 
> RegardsReg
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jeremy Gilley
> Sent: Friday, March 17, 2017 8:25 PM
> To: viphone@googlegroups.com
> Subject: RE: Questions about Uber
> 
> I have been 

Re: issues with uber update

[Kevin Thompson]

Actually, the only other way to alert your driver that you are blind, or 
visually impaired, is to send them a text message. However, I always call 
instead of texting, mainly because I want to make sure they actually get the 
message. I have had several drivers tell me that they would prefer a phone 
call, over a text message because when they get a text message, in order for 
them to read it, they have to switch from their GPS screen. For the most part, 
I really haven't had any issues with anyone not being very helpful, when they 
pick me up. I always make that call to tell them about my blindness immediately 
after they receive my trip.

KbtSent from my iPhone

> On Dec 7, 2016, at 5:37 PM, Kramlinger, Keith G., M.D. 
>  wrote:
> 
> Yes there is. But, once they switch to driverless cars, I'm not sure how this 
> will work. Keith
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Sieghard Weitzel
> Sent: Wednesday, December 07, 2016 4:31 PM
> To: viphone@googlegroups.com
> Subject: RE: issues with uber update
> 
> Well, if I can't see it it could be 10 feet away and it is the same issue. If 
> I am somewhere and order a cab I usually tell dispatch that I am visually 
> impaired and have a guide dog and to please let the driver know they may need 
> to let me know when they are there. Is there no way to include a similar 
> comment when you book a ride via the Uber app?
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Andy Baracco
> Sent: Wednesday, December 07, 2016 12:57 PM
> To: viphone@googlegroups.com
> Subject: Re: issues with uber update
> 
> This wouldn't be an issue for sighted folks, but if the vehicle is 100 feet 
> away and you can't see it, it could be a deal breaker.
> 
> Andy
> 
> 
> -Original Message-
> From: Sieghard Weitzel
> Sent: Wednesday, December 07, 2016 6:52 AM
> To: viphone@googlegroups.com
> Subject: RE: issues with uber update
> 
> I can't speak for the Uber app or the service as it is only available in a 
> few cities in Canada, but as far as GPS goes it should be accurate enough for 
> this purpose. Provided you have a good view of the sky and aren't in a 
> building or a super-narrow area surrounded by high-rise buildings GPS 
> accuracy should be 5 meters (about 16 feet) or for sure it should be 10 
> metres (about 32 feet). This mya not be good enough to find an exact spot, 
> but good enough for most uses.
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Pablo C. Morales
> Sent: Wednesday, December 7, 2016 3:18 AM
> To: viphone@googlegroups.com
> Subject: RE: issues with uber update
> 
> I have been getting difficulties with uber since more than one month ago. 
> Before I was able to select my pick up in a list of choices, now I have to 
> find where I am. The current position doesn't work very well, because we know 
> that GPS are no so accurate. Moreover before I had more control on the app, 
> but in the last updates uber has done a lot of steps back.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Deb Lewis
> Sent: Wednesday, December 7, 2016 12:35 AM
> To: viphone@googlegroups.com
> Subject: Re: issues with uber update
> 
> I didn't have any difficulty with this latest update which I downloaded just 
> now. So I would recommend deleting and reinstalling it. It logged in fine for 
> me.
> 
>> On 12/6/16, SCOTT VAN GORP  wrote:
>> Hi List:
>> 
>> Anyone else having issues with the latest update to the uber app?
>> Now, instead of taking me to the familiar screen that would have 
>> already logged in with my email and password, it presents me with a 
>> screen to enter my phone number or log in with facebook. When I enter 
>> my mobile number, it says that uber can't recognize it.  Any ideas? I 
>> really don't want to log in with facebook if I can help it,  so any 
>> help would be  most appreciated. I can't even go to a request screen 
>> to get a ride! I don't seem to find a place to add my phone number to 
>> an uber profile,  so I'm stuck. Thannks!
>> 
>> Cordially:
>> 
>> Scott Van Gorp
>> 
>> --
>> The following information is important for all members of the V iPhone 
>> list.
>> 
>> If you have any questions or concerns about the running of this list, 
>> or if you feel that a member's post is inappropriate, please contact 
>> the owners or moderators directly rather than posting on the list itself.
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>> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
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>> 
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>> You received this message because you are 

Re: issues with uber update

[Kevin Thompson]

There are a few things about the most recent Uber update that I don't like. But 
for the most part, I have figured out ways to work around a couple of my 
issues. I'm definitely annoyed with the fact that it no longer tells you what 
your current location is. So often, the GPS pan can be a few addresses, or 
blocks off. Therefore, I just wind up typing in my location, which is something 
that I did most of the time before the update anyway. I haven't done so yet, 
but I'm planning to write to Uber to voice my concerns about this most recent 
update.

KbtSent from my iPhone

> On Dec 7, 2016, at 9:52 AM, Sieghard Weitzel  wrote:
> 
> I can't speak for the Uber app or the service as it is only available in a 
> few cities in Canada, but as far as GPS goes it should be accurate enough for 
> this purpose. Provided you have a good view of the sky and aren't in a 
> building or a super-narrow area surrounded by high-rise buildings GPS 
> accuracy should be 5 meters (about 16 feet) or for sure it should be 10 
> metres (about 32 feet). This mya not be good enough to find an exact spot, 
> but good enough for most uses.
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Pablo C. Morales
> Sent: Wednesday, December 7, 2016 3:18 AM
> To: viphone@googlegroups.com
> Subject: RE: issues with uber update
> 
> I have been getting difficulties with uber since more than one month ago. 
> Before I was able to select my pick up in a list of choices, now I have to 
> find where I am. The current position doesn't work very well, because we know 
> that GPS are no so accurate. Moreover before I had more control on the app, 
> but in the last updates uber has done a lot of steps back.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Deb Lewis
> Sent: Wednesday, December 7, 2016 12:35 AM
> To: viphone@googlegroups.com
> Subject: Re: issues with uber update
> 
> I didn't have any difficulty with this latest update which I downloaded just 
> now. So I would recommend deleting and reinstalling it. It logged in fine for 
> me.
> 
>> On 12/6/16, SCOTT VAN GORP  wrote:
>> Hi List:
>> 
>> Anyone else having issues with the latest update to the uber app?  
>> Now, instead of taking me to the familiar screen that would have 
>> already logged in with my email and password, it presents me with a 
>> screen to enter my phone number or log in with facebook. When I enter 
>> my mobile number, it says that uber can't recognize it.  Any ideas? I 
>> really don't want to log in with facebook if I can help it,  so any 
>> help would be  most appreciated. I can't even go to a request screen 
>> to get a ride! I don't seem to find a place to add my phone number to an 
>> uber profile,  so I'm stuck. Thannks!
>> 
>> Cordially:
>> 
>> Scott Van Gorp
>> 
>> --
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>> list.
>> 
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>> 
>> The archives for this list can be searched at:
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>> 
> 
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Re: Issue With Latest Trivia Crack Update

[Kevin Thompson]

It's good to know it's not just me. I'm having that same ridiculous issue. It 
seems like every time trivia crack rights itself, a new update comes down the 
line and screws things up again. Closing and restarting the app is a bit of a 
hassle, but at least it's a work around. I just hope they figure out a way to 
fix this issue soon.

Sent from my iPhone

> On May 25, 2016, at 4:02 AM, Shawn Krasniuk  wrote:
> 
> Hi all. I'm having an issue with Trivia Crack. What happens is when I open 
> the app to take my turn and I click on one of my games, everything's fine. 
> However, when I go to take my turn after I got a question wrong or when I 
> challenge someone, Voiceover only reads me the answer and not the question. 
> The only work around I've found is to close and reopen the app. Anyone else 
> having this issue? This is with the original Trivia Crack, not Kingdoms.
> 
> Shawn
> Sent From My White MacBook
> Facebook Username: Shawn Krasniuk
> Twitter Handle: shawnk_aka_bbs
> Skype username: bbstheblindrapper
> Facetime: bbssh...@icloud.com
> 
> -- 
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> 
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Garage Band App

[Kevin Thompson]

Hello listers, I'm wondering if anyone is aware of where I can find ether a 
tutorial, or a podcast on the Garage Band app?  Thank you.

Sent from my iPhone

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Re: All Menus or All Access?

[Kevin Thompson]

Hey, first of all, they are separate apps.  Secondly, personally I wouldn't 
recommend the allmenus app because it hasn't been updated since October 15, 
2010.  So, more than likely the information isn't current.  All access is 
current, and pretty easy to use.

Sent from my iPhone

 On Dec 8, 2014, at 10:03 AM, Sherry Wells sherrywe...@ameritech.net wrote:
 
 Hi,
  
 I’ve seen mentioned an app called All Access.  I was going to go get that for 
 use with reading menus.  Then today someone mentioned All Menus.  Are these 
 separate apps?  If so, what extra things does All Access offer?
  
 Thanks,
 Sherry Wells
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