Well, Uber came here in 2014, and since then, I have taken several hundred 
Uber’s. And I honestly have to say, about 95% of the time, the drivers answer. 
Yes, there definitely are quite a few foreign drivers, but most of them can 
understand me. I’ve only had one, or two incidents, where they couldn’t. I 
don’t like to send text messages with detailed information, but I will text 
them, and tell them to either answer the phone, or call me back. That usually 
works. And sometimes even typing in the name of the restaurant doesn’t work. 
The GPS does a lot of weird things, and it’s sometimes has a mind of its own. 
So, I really think it’s a hit, or miss situation when it comes to addresses. I 
always try to type my addresses in, and when I talk to the driver, if it is an 
area where the GPS actually has issues, I also try to give them landmarks, and 
particular information about where I’m located. But having said all of that, I 
don’t think there is a right way, or a wrong way to deal with situations like 
Uber and Lyft. Whatever way works best for the individual, is what that person 
should do.

KbtSent from my iPhone

> On Jul 20, 2018, at 4:35 PM, Andy Baracco <w...@socal.rr.com> wrote:
> 
> One thing that may help a little would be to manually enter in the address 
> and not to trust the app to determine your location. Also, If you are at a 
> restaurant, for example, enter the name of the restaurant if you can.  I have 
> had issues when the restaurant i was at shared the same address as a gas 
> station or other business.
> 
> Andy
> 
> ----- Original Message ----- From: "Kathy Brandt" <katya20...@gmail.com>
> To: <viphone@googlegroups.com>
> Sent: Friday, July 20, 2018 12:10 PM
> Subject: Re: A Question About The Uber App
> 
> 
> In my experience, it’s as broad as it is long, how you approach the drivers: 
> some of them don’t answer the phone. Some of the foreign ones who don’t have 
> as good a grasp of English don’t get it somehow when I tell them I’m blind, 
> insisting that I should see the car outside! Which can be a problem, since 
> GPS tells them they have arrived when they are close to but not at my address 
> sometimes. I take my chances generally and just send them a text, which, 
> true, some of them don’t read, but when I have to get outside, don’t want to 
> get bogged down in a conversation trying to explain to whoever about that I 
> am blind.
> 
> 
>> On Jul 20, 2018, at 1:59 PM, Kevin Thompson <kevinnb...@gmail.com> wrote:
>> 
>> I’m only speaking for myself here, but when I use Uber, or Lyft, I never 
>> text the driver. I much prefer calling them, that way I know that they have 
>> spoken to me directly, and they know to be looking for me. They don’t always 
>> read their text messages. So, I think it’s better to be safe than sorry. I 
>> have also had many drivers Tell Me, they would rather I called them, instead 
>> of texting them. That way, they don’t have to look down at their screen, to 
>> read the text. And the text messages sometimes will take away the GPS 
>> directions. However, it is my understanding that now whenever Uber drivers 
>> receive text messages, Uber reads it to them. I don’t know if the same thing 
>> applies to Lyft. Everyone has their way of doing things. This way is what 
>> works for me.
>> 
>> KbtSent from my iPhone
>> 
>>> On Jul 20, 2018, at 1:11 AM, Julie Dawson <julie.magno...@att.net> wrote:
>>> 
>>> Thank you Andy, that is so very helpful.
>>> Live  simply,
>>> Love generously,
>>> Care  deeply,
>>> Speak  kindly
>>> And  leave the rest to God!
>>> Please join me on
>>> www.gamesgaloreandmore.com
>>> where through learning, friendship, activities, and growth, together we can 
>>> build a site to be proud of.
>>> 
>>> 
>>> ----- Original Message ----- From: "Andy Baracco" <w...@socal.rr.com>
>>> To: <viphone@googlegroups.com>
>>> Sent: Thursday, July 19, 2018 6:06 PM
>>> Subject: Re: A Question About The Uber App
>>> 
>>> 
>>> When your ride is assigned you will see a contact button. Double tap it and
>>> you will be offered the option to call or text.  Choose text and when the
>>> edit box comes up, enter the short cut and the phrase you set up should
>>> populate the box. Then tap the Send button.
>>> 
>>> Andy
>>> 
>>> ----- Original Message ----- From: "Julie Dawson" <julie.magno...@att.net>
>>> To: <viphone@googlegroups.com>
>>> Sent: Thursday, July 19, 2018 10:03 PM
>>> Subject: Re: A Question About The Uber App
>>> 
>>> 
>>> What type of shortcut did you use? Just curious? And do you have an idea
>>> where I would insert the text to alert the driver?
>>> Thank you so much.
>>> Live  simply,
>>> Love generously,
>>> Care  deeply,
>>> Speak  kindly
>>> And  leave the rest to God!
>>> Please join me on
>>> www.gamesgaloreandmore.com
>>> where through learning, friendship, activities, and growth, together we can
>>> build a site to be proud of.
>>> 
>>> 
>>> ----- Original Message ----- From: "Andy Baracco" <w...@socal.rr.com>
>>> To: <viphone@googlegroups.com>
>>> Sent: Thursday, July 19, 2018 4:16 PM
>>> Subject: Re: A Question About The Uber App
>>> 
>>> 
>>> CONTROL-K?  Don't know about that, as I did it on the phone touch screen
>>> itself.
>>> 
>>> Andy
>>> 
>>> ----- Original Message ----- From: "Julie Dawson" <julie.magno...@att.net>
>>> To: <viphone@googlegroups.com>
>>> Sent: Thursday, July 19, 2018 8:11 PM
>>> Subject: Re: A Question About The Uber App
>>> 
>>> 
>>> What type of keyboard shortcut did you use for example?
>>> I found keyblard shortcuts and tried to create one with modications for my
>>> situation. I typed control+k.
>>> Thank you for your response.
>>> Smiles,
>>> Julie
>>> Live  simply,
>>> Love generously,
>>> Care  deeply,
>>> Speak  kindly
>>> And  leave the rest to God!
>>> Please join me on
>>> www.gamesgaloreandmore.com
>>> where through learning, friendship, activities, and growth, together we can
>>> build a site to be proud of.
>>> 
>>> 
>>> ----- Original Message ----- From: "M. Taylor" <mk...@ucla.edu>
>>> To: <viphone@googlegroups.com>
>>> Sent: Thursday, July 19, 2018 9:53 AM
>>> Subject: RE: A Question About The Uber App
>>> 
>>> 
>>> Hello Julian,
>>> 
>>> This is an excellent solution and one that I will use as I set up my Uber
>>> profile as I, too, use a white cane.  I'll probably use your exact phrase as
>>> my keyboard shortcut.
>>> 
>>> Again, an excellent solution.
>>> 
>>> Mark
>>> 
>>> -----Original Message-----
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>>> Of Julian
>>> Sent: Thursday, July 19, 2018 10:38 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: A Question About The Uber App
>>> 
>>> Hi Mark,
>>> 
>>> Unfortunately, the Uber app does not have a way of giving this information
>>> to drivers by default so, I do the following. I went into keyboard shortcuts
>>> and created a phrase that when I type in certain letters on the keyboard’s
>>> expands to read the following:
>>> 
>>> I am blind which means I cannot see you. I will be waiting outside to make
>>> myself visible to you. I am a tall man with a long white cane, when you
>>> arrive, please let me know that you’re here to pick me up by either
>>> approaching me or calling me. Thank you.
>>> 
>>> Once I have a driver assigned to my trip, I send that message to the driver
>>> and most the time it has been quite helpful.
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Jul 19, 2018, at 10:31 AM, M. Taylor <mk...@ucla.edu> wrote:
>>>> 
>>>> Hi All,
>>>> 
>>>> I don't know if I've asked this before but, if so, I cannot remember
>>>> the answer.  When scheduling a ride via the Uber app, is it possible
>>>> to indicate that one is blind or uses a mobility aid  such as a white cane?
>>>> 
>>>> I ask because I'm just wondering how a totally blind person would
>>>> realize that the car has arrived.
>>>> 
>>>> Thank you,
>>>> 
>>>> Mark
>>>> 
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