Problems updating iPhone 6 over the air to ios 10.1

2016-10-30 Thread Jan Kleinhans
Hi all

Because of some problems with my computer which is not relevant here, I tried 
updating my iPhone 6 to ios 10.1 over the air, but this seems to be a problem.  
I get to the point where it starts downloading the update, then after about 5 
minutes the message appears: "error downloading update" and I then can close it 
or retry.  Now, I have tried numerous times, same thing happening.  I have 
restarted the phone by switching it off, rebooting with the multiple presses of 
the power button, I've reset the network settings, no apps in the app switcher, 
but the same thing happens all the time.  It is a 64 gb phone, lots of memory 
free, so that also is not the problem.  I have used the same wi-fi network to 
update my wife's iPhone 5S, and there were no problems whatsoever.  What might 
be the problem here?  When I got this phone, it was just after the release of 
Ios 10.  I then did a clean install, redownloaded the apps I needed from the 
app store, not using an old backup.  So, short from setting it up as a new 
phone again, would there be something else that I could try?  It is also 
connected to power when I attempt this, so all those bases are covered.  Any 
help would be greatly appreciated.

Jan Kleinhans

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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-30 Thread Shai
Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will  have to reset the
phone as new again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans  wrote:
> Hi all
>
> Because of some problems with my computer which is not relevant here, I
> tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be a
> problem.  I get to the point where it starts downloading the update, then
> after about 5 minutes the message appears: "error downloading update" and I
> then can close it or retry.  Now, I have tried numerous times, same thing
> happening.  I have restarted the phone by switching it off, rebooting with
> the multiple presses of the power button, I've reset the network settings,
> no apps in the app switcher, but the same thing happens all the time.  It is
> a 64 gb phone, lots of memory free, so that also is not the problem.  I have
> used the same wi-fi network to update my wife's iPhone 5S, and there were no
> problems whatsoever.  What might be the problem here?  When I got this
> phone, it was just after the release of Ios 10.  I then did a clean install,
> redownloaded the apps I needed from the app store, not using an old backup.
> So, short from setting it up as a new phone again, would there be something
> else that I could try?  It is also connected to power when I attempt this,
> so all those bases are covered.  Any help would be greatly appreciated.
>
> Jan Kleinhans
>
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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-30 Thread Andy Baracco
This happened to me the other night, but after a few tries, the update took 
place. I think the problem might be on their end.


Andy


-Original Message- 
From: Shai

Sent: Sunday, October 30, 2016 5:39 PM
To: viphone@googlegroups.com
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will  have to reset the
phone as new again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans  wrote:

Hi all

Because of some problems with my computer which is not relevant here, I
tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be 
a

problem.  I get to the point where it starts downloading the update, then
after about 5 minutes the message appears: "error downloading update" and 
I

then can close it or retry.  Now, I have tried numerous times, same thing
happening.  I have restarted the phone by switching it off, rebooting with
the multiple presses of the power button, I've reset the network settings,
no apps in the app switcher, but the same thing happens all the time.  It 
is
a 64 gb phone, lots of memory free, so that also is not the problem.  I 
have
used the same wi-fi network to update my wife's iPhone 5S, and there were 
no

problems whatsoever.  What might be the problem here?  When I got this
phone, it was just after the release of Ios 10.  I then did a clean 
install,
redownloaded the apps I needed from the app store, not using an old 
backup.
So, short from setting it up as a new phone again, would there be 
something

else that I could try?  It is also connected to power when I attempt this,
so all those bases are covered.  Any help would be greatly appreciated.

Jan Kleinhans

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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-30 Thread Jan Kleinhans

Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is 
off, and the phone can pretty much be used for anything else but for 
updating.  I will try some more during the day, before resetting the whole 
thing as a new phone, was hoping that would not be necessary.  Thanks all 
the same for helping.


Jan

- Original Message - 
From: "Shai" 

To: 
Sent: Monday, October 31, 2016 2:39 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will  have to reset the
phone as new again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans  wrote:

Hi all

Because of some problems with my computer which is not relevant here, I
tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be 
a

problem.  I get to the point where it starts downloading the update, then
after about 5 minutes the message appears: "error downloading update" and 
I

then can close it or retry.  Now, I have tried numerous times, same thing
happening.  I have restarted the phone by switching it off, rebooting 
with
the multiple presses of the power button, I've reset the network 
settings,
no apps in the app switcher, but the same thing happens all the time.  It 
is
a 64 gb phone, lots of memory free, so that also is not the problem.  I 
have
used the same wi-fi network to update my wife's iPhone 5S, and there were 
no

problems whatsoever.  What might be the problem here?  When I got this
phone, it was just after the release of Ios 10.  I then did a clean 
install,
redownloaded the apps I needed from the app store, not using an old 
backup.
So, short from setting it up as a new phone again, would there be 
something
else that I could try?  It is also connected to power when I attempt 
this,

so all those bases are covered.  Any help would be greatly appreciated.

Jan Kleinhans

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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-30 Thread Jan Kleinhans

Hi

Thanks, I certainly hope it is.  It was just strange that I could update my 
wife's iphone 5S with no problem.  I will try a few times again during today 
and see what happens.


Thanks much.

Jan

- Original Message - 
From: "Andy Baracco" 

To: 
Sent: Monday, October 31, 2016 3:42 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


This happened to me the other night, but after a few tries, the update 
took place. I think the problem might be on their end.


Andy


-Original Message- 
From: Shai

Sent: Sunday, October 30, 2016 5:39 PM
To: viphone@googlegroups.com
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will  have to reset the
phone as new again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans  wrote:

Hi all

Because of some problems with my computer which is not relevant here, I
tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be 
a

problem.  I get to the point where it starts downloading the update, then
after about 5 minutes the message appears: "error downloading update" and 
I

then can close it or retry.  Now, I have tried numerous times, same thing
happening.  I have restarted the phone by switching it off, rebooting 
with
the multiple presses of the power button, I've reset the network 
settings,
no apps in the app switcher, but the same thing happens all the time.  It 
is
a 64 gb phone, lots of memory free, so that also is not the problem.  I 
have
used the same wi-fi network to update my wife's iPhone 5S, and there were 
no

problems whatsoever.  What might be the problem here?  When I got this
phone, it was just after the release of Ios 10.  I then did a clean 
install,
redownloaded the apps I needed from the app store, not using an old 
backup.
So, short from setting it up as a new phone again, would there be 
something
else that I could try?  It is also connected to power when I attempt 
this,

so all those bases are covered.  Any help would be greatly appreciated.

Jan Kleinhans

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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Richard Turner

I have not been following this thread. How much room do you have on the phone?
Richard


“By doing what you love, you inspire and awaken the hearts of others."
- Satsuki Shibuya


(Sent from my iPod 6)

On Oct 30, 2016, at 11:43 PM, Jan Kleinhans 
mailto:jhkleinh...@telkomsa.net>> wrote:

Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is off, 
and the phone can pretty much be used for anything else but for updating.  I 
will try some more during the day, before resetting the whole thing as a new 
phone, was hoping that would not be necessary.  Thanks all the same for helping.

Jan

- Original Message - From: "Shai" 
mailto:shai...@gmail.com>>
To: mailto:viphone@googlegroups.com>>
Sent: Monday, October 31, 2016 2:39 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will  have to reset the
phone as new again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans 
mailto:jhkleinh...@telkomsa.net>> wrote:
Hi all

Because of some problems with my computer which is not relevant here, I
tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be a
problem.  I get to the point where it starts downloading the update, then
after about 5 minutes the message appears: "error downloading update" and I
then can close it or retry.  Now, I have tried numerous times, same thing
happening.  I have restarted the phone by switching it off, rebooting with
the multiple presses of the power button, I've reset the network settings,
no apps in the app switcher, but the same thing happens all the time.  It is
a 64 gb phone, lots of memory free, so that also is not the problem.  I have
used the same wi-fi network to update my wife's iPhone 5S, and there were no
problems whatsoever.  What might be the problem here?  When I got this
phone, it was just after the release of Ios 10.  I then did a clean install,
redownloaded the apps I needed from the app store, not using an old backup.
So, short from setting it up as a new phone again, would there be something
else that I could try?  It is also connected to power when I attempt this,
so all those bases are covered.  Any help would be greatly appreciated.

Jan Kleinhans

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For more option

Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Paul Richard McGann
richard and jan, 

remind you that if app store is made automatically for updating versions of any 
apps, I remind you that we never know when it is time to find new versions of 
apps being updated automatically. if it happens on air, that is it.

I never expect that there are versions that could be upgraded automatically as 
after ios 9.2 and I got puzzled how all upgrading of any apps being 
automatically done. 

sincerely, 
rich 


From: Richard Turner 
Sent: Monday, October 31, 2016 8:34 AM
To: viphone@googlegroups.com 
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


I have not been following this thread. How much room do you have on the phone?
Richard



“By doing what you love, you inspire and awaken the hearts of others."
- Satsuki Shibuya




(Sent from my iPod 6)

On Oct 30, 2016, at 11:43 PM, Jan Kleinhans  wrote:


  Hi

  Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is 
off, and the phone can pretty much be used for anything else but for updating.  
I will try some more during the day, before resetting the whole thing as a new 
phone, was hoping that would not be necessary.  Thanks all the same for helping.

  Jan

  - Original Message - From: "Shai" 
  To: 
  Sent: Monday, October 31, 2016 2:39 AM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



Hello Jan,

It sounds to me like you have done all that you could do to try to get

the phone updated. Just to confirm, does your phone state that it is

connected to WiFI in the status bar at the top of the screen after

resetting network settings? Are you able to launch and browse the

Internet with Safari? You might want to try disabling cellular data

and seeing if you could do the update this way. That way you are sure

that WiFi is connected. You can turn off cellular data in

settings/cellular.

If you still receive the same message, you will  have to reset the

phone as new again to get it to update to iOS10.1.





On 10/30/16, Jan Kleinhans  wrote:

  Hi all



  Because of some problems with my computer which is not relevant here, I

  tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be 
a

  problem.  I get to the point where it starts downloading the update, then

  after about 5 minutes the message appears: "error downloading update" and 
I

  then can close it or retry.  Now, I have tried numerous times, same thing

  happening.  I have restarted the phone by switching it off, rebooting with

  the multiple presses of the power button, I've reset the network settings,

  no apps in the app switcher, but the same thing happens all the time.  It 
is

  a 64 gb phone, lots of memory free, so that also is not the problem.  I 
have

  used the same wi-fi network to update my wife's iPhone 5S, and there were 
no

  problems whatsoever.  What might be the problem here?  When I got this

  phone, it was just after the release of Ios 10.  I then did a clean 
install,

  redownloaded the apps I needed from the app store, not using an old 
backup.

  So, short from setting it up as a new phone again, would there be 
something

  else that I could try?  It is also connected to power when I attempt this,

  so all those bases are covered.  Any help would be greatly appreciated.



  Jan Kleinhans



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Your V iPho

RE: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Todd Patkus
Richard and Jan,

 

What Rich means is that, almost similar to Windows updates, there are some 
updates hidden in updates automatically downloaded/installed even wihtout our 
knowledge they are done that way.  That is all.

 

Todd

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Paul Richard McGann
Sent: Monday, October 31, 2016 8:05 AM
To: viphone@googlegroups.com
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

 

richard and jan, 

 

remind you that if app store is made automatically for updating versions of any 
apps, I remind you that we never know when it is time to find new versions of 
apps being updated automatically. if it happens on air, that is it.

 

I never expect that there are versions that could be upgraded automatically as 
after ios 9.2 and I got puzzled how all upgrading of any apps being 
automatically done. 

 

sincerely, 

rich 

 

 

From: Richard Turner <mailto:richardturne...@outlook.com>  

Sent: Monday, October 31, 2016 8:34 AM

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

 

 

I have not been following this thread. How much room do you have on the phone?

Richard

 

“By doing what you love, you inspire and awaken the hearts of others."

- Satsuki Shibuya

 

 

(Sent from my iPod 6)


On Oct 30, 2016, at 11:43 PM, Jan Kleinhans mailto:jhkleinh...@telkomsa.net> > wrote:

Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is off, 
and the phone can pretty much be used for anything else but for updating.  I 
will try some more during the day, before resetting the whole thing as a new 
phone, was hoping that would not be necessary.  Thanks all the same for helping.

Jan

- Original Message - From: "Shai" mailto:shai...@gmail.com> >
To: mailto:viphone@googlegroups.com> >
Sent: Monday, October 31, 2016 2:39 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1





Hello Jan,

It sounds to me like you have done all that you could do to try to get

the phone updated. Just to confirm, does your phone state that it is

connected to WiFI in the status bar at the top of the screen after

resetting network settings? Are you able to launch and browse the

Internet with Safari? You might want to try disabling cellular data

and seeing if you could do the update this way. That way you are sure

that WiFi is connected. You can turn off cellular data in

settings/cellular.

If you still receive the same message, you will  have to reset the

phone as new again to get it to update to iOS10.1.

 

 

On 10/30/16, Jan Kleinhans mailto:jhkleinh...@telkomsa.net> > wrote:

Hi all

 

Because of some problems with my computer which is not relevant here, I

tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be a

problem.  I get to the point where it starts downloading the update, then

after about 5 minutes the message appears: "error downloading update" and I

then can close it or retry.  Now, I have tried numerous times, same thing

happening.  I have restarted the phone by switching it off, rebooting with

the multiple presses of the power button, I've reset the network settings,

no apps in the app switcher, but the same thing happens all the time.  It is

a 64 gb phone, lots of memory free, so that also is not the problem.  I have

used the same wi-fi network to update my wife's iPhone 5S, and there were no

problems whatsoever.  What might be the problem here?  When I got this

phone, it was just after the release of Ios 10.  I then did a clean install,

redownloaded the apps I needed from the app store, not using an old backup.

So, short from setting it up as a new phone again, would there be something

else that I could try?  It is also connected to power when I attempt this,

so all those bases are covered.  Any help would be greatly appreciated.

 

Jan Kleinhans

 

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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Jan Kleinhans
Hi

It's a 64 gb phone, 50,5 gb left on the phone.

Jan

  - Original Message - 
  From: Richard Turner 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 2:34 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1




  I have not been following this thread. How much room do you have on the phone?
  Richard



  “By doing what you love, you inspire and awaken the hearts of others."
  - Satsuki Shibuya




  (Sent from my iPod 6)

  On Oct 30, 2016, at 11:43 PM, Jan Kleinhans  wrote:


Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is 
off, and the phone can pretty much be used for anything else but for updating.  
I will try some more during the day, before resetting the whole thing as a new 
phone, was hoping that would not be necessary.  Thanks all the same for helping.

Jan

- Original Message - From: "Shai" 
To: 
Sent: Monday, October 31, 2016 2:39 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



  Hello Jan,

  It sounds to me like you have done all that you could do to try to get

  the phone updated. Just to confirm, does your phone state that it is

  connected to WiFI in the status bar at the top of the screen after

  resetting network settings? Are you able to launch and browse the

  Internet with Safari? You might want to try disabling cellular data

  and seeing if you could do the update this way. That way you are sure

  that WiFi is connected. You can turn off cellular data in

  settings/cellular.

  If you still receive the same message, you will  have to reset the

  phone as new again to get it to update to iOS10.1.





  On 10/30/16, Jan Kleinhans  wrote:

Hi all



Because of some problems with my computer which is not relevant here, I

tried updating my iPhone 6 to ios 10.1 over the air, but this seems to 
be a

problem.  I get to the point where it starts downloading the update, 
then

after about 5 minutes the message appears: "error downloading update" 
and I

then can close it or retry.  Now, I have tried numerous times, same 
thing

happening.  I have restarted the phone by switching it off, rebooting 
with

the multiple presses of the power button, I've reset the network 
settings,

no apps in the app switcher, but the same thing happens all the time.  
It is

a 64 gb phone, lots of memory free, so that also is not the problem.  I 
have

used the same wi-fi network to update my wife's iPhone 5S, and there 
were no

problems whatsoever.  What might be the problem here?  When I got this

phone, it was just after the release of Ios 10.  I then did a clean 
install,

redownloaded the apps I needed from the app store, not using an old 
backup.

So, short from setting it up as a new phone again, would there be 
something

else that I could try?  It is also connected to power when I attempt 
this,

so all those bases are covered.  Any help would be greatly appreciated.



Jan Kleinhans



---

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Quinn -

you can reach Cara at caraqu...@caraquinn.com



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- you can reach Cara at caraqu...@caraquinn.com



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  http://www.mail-a

Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Jan Kleinhans
Hi

Thanks for that.  Yes, I have switched off the automatic updates for apps, 
rather doing that manually.

Jan

  - Original Message - 
  From: Paul Richard McGann 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 3:04 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  richard and jan, 

  remind you that if app store is made automatically for updating versions of 
any apps, I remind you that we never know when it is time to find new versions 
of apps being updated automatically. if it happens on air, that is it.

  I never expect that there are versions that could be upgraded automatically 
as after ios 9.2 and I got puzzled how all upgrading of any apps being 
automatically done. 

  sincerely, 
  rich 


  From: Richard Turner 
  Sent: Monday, October 31, 2016 8:34 AM
  To: viphone@googlegroups.com 
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  I have not been following this thread. How much room do you have on the phone?
  Richard



  “By doing what you love, you inspire and awaken the hearts of others."
  - Satsuki Shibuya




  (Sent from my iPod 6)

  On Oct 30, 2016, at 11:43 PM, Jan Kleinhans  wrote:


Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is 
off, and the phone can pretty much be used for anything else but for updating.  
I will try some more during the day, before resetting the whole thing as a new 
phone, was hoping that would not be necessary.  Thanks all the same for helping.

Jan

- Original Message - From: "Shai" 
To: 
Sent: Monday, October 31, 2016 2:39 AM
    Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



  Hello Jan,

  It sounds to me like you have done all that you could do to try to get

  the phone updated. Just to confirm, does your phone state that it is

  connected to WiFI in the status bar at the top of the screen after

  resetting network settings? Are you able to launch and browse the

  Internet with Safari? You might want to try disabling cellular data

  and seeing if you could do the update this way. That way you are sure

  that WiFi is connected. You can turn off cellular data in

  settings/cellular.

  If you still receive the same message, you will  have to reset the

  phone as new again to get it to update to iOS10.1.





  On 10/30/16, Jan Kleinhans  wrote:

Hi all



Because of some problems with my computer which is not relevant here, I

tried updating my iPhone 6 to ios 10.1 over the air, but this seems to 
be a

problem.  I get to the point where it starts downloading the update, 
then

after about 5 minutes the message appears: "error downloading update" 
and I

then can close it or retry.  Now, I have tried numerous times, same 
thing

happening.  I have restarted the phone by switching it off, rebooting 
with

the multiple presses of the power button, I've reset the network 
settings,

no apps in the app switcher, but the same thing happens all the time.  
It is

a 64 gb phone, lots of memory free, so that also is not the problem.  I 
have

used the same wi-fi network to update my wife's iPhone 5S, and there 
were no

problems whatsoever.  What might be the problem here?  When I got this

phone, it was just after the release of Ios 10.  I then did a clean 
install,

redownloaded the apps I needed from the app store, not using an old 
backup.

So, short from setting it up as a new phone again, would there be 
something

else that I could try?  It is also connected to power when I attempt 
this,

so all those bases are covered.  Any help would be greatly appreciated.



Jan Kleinhans



---

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--

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list.



If you have any questions or concerns about the running of this list, 
or if

you feel that a member's post is inappropriate, please contact the 
owners or

moderators directly rather than posting on the list itself.



Your V iPhone list moderator is Mark Taylor and your owner is Cara 
Quinn -

you can reach Cara at caraqu...@caraquinn.com



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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Fanus
Hello Jan
I do not know if it will help but a few updates ago my 5S did the same trick. 
For some reason I decided to go into the privacy setting and I turned automatic 
updates off. It used to be off so why it came on again I do not know But after 
turning it off I could do the update. Why this caused the problem is not clear. 
Regards
Fanus


From: Jan Kleinhans 
Sent: Monday, October 31, 2016 3:25 PM
To: viphone@googlegroups.com 
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hi

It's a 64 gb phone, 50,5 gb left on the phone.

Jan

  - Original Message - 
  From: Richard Turner 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 2:34 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  I have not been following this thread. How much room do you have on the phone?
  Richard



  “By doing what you love, you inspire and awaken the hearts of others."
  - Satsuki Shibuya




  (Sent from my iPod 6)

  On Oct 30, 2016, at 11:43 PM, Jan Kleinhans  wrote:


Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is 
off, and the phone can pretty much be used for anything else but for updating.  
I will try some more during the day, before resetting the whole thing as a new 
phone, was hoping that would not be necessary.  Thanks all the same for helping.

Jan

- Original Message - From: "Shai" 
To: 
Sent: Monday, October 31, 2016 2:39 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



  Hello Jan,

  It sounds to me like you have done all that you could do to try to get

  the phone updated. Just to confirm, does your phone state that it is

  connected to WiFI in the status bar at the top of the screen after

  resetting network settings? Are you able to launch and browse the

  Internet with Safari? You might want to try disabling cellular data

  and seeing if you could do the update this way. That way you are sure

  that WiFi is connected. You can turn off cellular data in

  settings/cellular.

  If you still receive the same message, you will  have to reset the

  phone as new again to get it to update to iOS10.1.





  On 10/30/16, Jan Kleinhans  wrote:

Hi all



Because of some problems with my computer which is not relevant here, I

tried updating my iPhone 6 to ios 10.1 over the air, but this seems to 
be a

problem.  I get to the point where it starts downloading the update, 
then

after about 5 minutes the message appears: "error downloading update" 
and I

then can close it or retry.  Now, I have tried numerous times, same 
thing

happening.  I have restarted the phone by switching it off, rebooting 
with

the multiple presses of the power button, I've reset the network 
settings,

no apps in the app switcher, but the same thing happens all the time.  
It is

a 64 gb phone, lots of memory free, so that also is not the problem.  I 
have

used the same wi-fi network to update my wife's iPhone 5S, and there 
were no

problems whatsoever.  What might be the problem here?  When I got this

phone, it was just after the release of Ios 10.  I then did a clean 
install,

redownloaded the apps I needed from the app store, not using an old 
backup.

So, short from setting it up as a new phone again, would there be 
something

else that I could try?  It is also connected to power when I attempt 
this,

so all those bases are covered.  Any help would be greatly appreciated.



Jan Kleinhans



---

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https://www.avast.com/antivirus



--

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If you have any questions or concerns about the running of this list, 
or if

you feel that a member's post is inappropriate, please contact the 
owners or

moderators directly rather than posting on the list itself.



Your V iPhone list moderator is Mark Taylor and your owner is Cara 
Quinn -

you can reach Cara at caraqu...@caraquinn.com



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  The following i

Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Fanus
Hello Jan
Sorry, it is not in Privacy but general then “background app refresh”.
Regards
Fanus


From: Jan Kleinhans 
Sent: Monday, October 31, 2016 3:25 PM
To: viphone@googlegroups.com 
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hi

It's a 64 gb phone, 50,5 gb left on the phone.

Jan

  - Original Message - 
  From: Richard Turner 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 2:34 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  I have not been following this thread. How much room do you have on the phone?
  Richard



  “By doing what you love, you inspire and awaken the hearts of others."
  - Satsuki Shibuya




  (Sent from my iPod 6)

  On Oct 30, 2016, at 11:43 PM, Jan Kleinhans  wrote:


Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is 
off, and the phone can pretty much be used for anything else but for updating.  
I will try some more during the day, before resetting the whole thing as a new 
phone, was hoping that would not be necessary.  Thanks all the same for helping.

Jan

- Original Message - From: "Shai" 
To: 
Sent: Monday, October 31, 2016 2:39 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



  Hello Jan,

  It sounds to me like you have done all that you could do to try to get

  the phone updated. Just to confirm, does your phone state that it is

  connected to WiFI in the status bar at the top of the screen after

  resetting network settings? Are you able to launch and browse the

  Internet with Safari? You might want to try disabling cellular data

  and seeing if you could do the update this way. That way you are sure

  that WiFi is connected. You can turn off cellular data in

  settings/cellular.

  If you still receive the same message, you will  have to reset the

  phone as new again to get it to update to iOS10.1.





  On 10/30/16, Jan Kleinhans  wrote:

Hi all



Because of some problems with my computer which is not relevant here, I

tried updating my iPhone 6 to ios 10.1 over the air, but this seems to 
be a

problem.  I get to the point where it starts downloading the update, 
then

after about 5 minutes the message appears: "error downloading update" 
and I

then can close it or retry.  Now, I have tried numerous times, same 
thing

happening.  I have restarted the phone by switching it off, rebooting 
with

the multiple presses of the power button, I've reset the network 
settings,

no apps in the app switcher, but the same thing happens all the time.  
It is

a 64 gb phone, lots of memory free, so that also is not the problem.  I 
have

used the same wi-fi network to update my wife's iPhone 5S, and there 
were no

problems whatsoever.  What might be the problem here?  When I got this

phone, it was just after the release of Ios 10.  I then did a clean 
install,

redownloaded the apps I needed from the app store, not using an old 
backup.

So, short from setting it up as a new phone again, would there be 
something

else that I could try?  It is also connected to power when I attempt 
this,

so all those bases are covered.  Any help would be greatly appreciated.



Jan Kleinhans



---

This email has been checked for viruses by Avast antivirus software.

https://www.avast.com/antivirus



--

The following information is important for all members of the V iPhone

list.



If you have any questions or concerns about the running of this list, 
or if

you feel that a member's post is inappropriate, please contact the 
owners or

moderators directly rather than posting on the list itself.



Your V iPhone list moderator is Mark Taylor and your owner is Cara 
Quinn -

you can reach Cara at caraqu...@caraquinn.com



The archives for this list can be searched at:

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if you feel that a member's post is inappropriate, please contact the owners or 
moderators dire

Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Jan Kleinhans
Hi 

Thanks Fanus, will have a look at that lot as well, mine is normally also 
turned off though, but will give it a try.

Jan

  - Original Message - 
  From: Fanus 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 4:29 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  Hello Jan
  I do not know if it will help but a few updates ago my 5S did the same trick. 
For some reason I decided to go into the privacy setting and I turned automatic 
updates off. It used to be off so why it came on again I do not know But after 
turning it off I could do the update. Why this caused the problem is not clear. 
  Regards
  Fanus


  From: Jan Kleinhans 
  Sent: Monday, October 31, 2016 3:25 PM
  To: viphone@googlegroups.com 
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

  Hi

  It's a 64 gb phone, 50,5 gb left on the phone.

  Jan

- Original Message - 
From: Richard Turner 
To: viphone@googlegroups.com 
Sent: Monday, October 31, 2016 2:34 PM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


I have not been following this thread. How much room do you have on the 
phone?
Richard



“By doing what you love, you inspire and awaken the hearts of others."
- Satsuki Shibuya




(Sent from my iPod 6)

On Oct 30, 2016, at 11:43 PM, Jan Kleinhans  
wrote:


  Hi

  Thanks for all the suggestions.  Indeed wi-fi is working, cellular data 
is off, and the phone can pretty much be used for anything else but for 
updating.  I will try some more during the day, before resetting the whole 
thing as a new phone, was hoping that would not be necessary.  Thanks all the 
same for helping.

  Jan

  - Original Message - From: "Shai" 
  To: 
  Sent: Monday, October 31, 2016 2:39 AM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



Hello Jan,

It sounds to me like you have done all that you could do to try to get

the phone updated. Just to confirm, does your phone state that it is

connected to WiFI in the status bar at the top of the screen after

resetting network settings? Are you able to launch and browse the

Internet with Safari? You might want to try disabling cellular data

and seeing if you could do the update this way. That way you are sure

that WiFi is connected. You can turn off cellular data in

settings/cellular.

If you still receive the same message, you will  have to reset the

phone as new again to get it to update to iOS10.1.





On 10/30/16, Jan Kleinhans  wrote:

  Hi all



  Because of some problems with my computer which is not relevant here, 
I

  tried updating my iPhone 6 to ios 10.1 over the air, but this seems 
to be a

  problem.  I get to the point where it starts downloading the update, 
then

  after about 5 minutes the message appears: "error downloading update" 
and I

  then can close it or retry.  Now, I have tried numerous times, same 
thing

  happening.  I have restarted the phone by switching it off, rebooting 
with

  the multiple presses of the power button, I've reset the network 
settings,

  no apps in the app switcher, but the same thing happens all the time. 
 It is

  a 64 gb phone, lots of memory free, so that also is not the problem.  
I have

  used the same wi-fi network to update my wife's iPhone 5S, and there 
were no

  problems whatsoever.  What might be the problem here?  When I got this

  phone, it was just after the release of Ios 10.  I then did a clean 
install,

  redownloaded the apps I needed from the app store, not using an old 
backup.

  So, short from setting it up as a new phone again, would there be 
something

  else that I could try?  It is also connected to power when I attempt 
this,

  so all those bases are covered.  Any help would be greatly 
appreciated.



  Jan Kleinhans



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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Shai
Hello Jan,
Now that iOS 10.1.1 has been released, you may want to try again.
Perhaps you will be able to download the update this time.
Good luck.


On 10/30/16, Jan Kleinhans  wrote:
> Hi
>
> Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is
> off, and the phone can pretty much be used for anything else but for
> updating.  I will try some more during the day, before resetting the whole
> thing as a new phone, was hoping that would not be necessary.  Thanks all
> the same for helping.
>
> Jan
>
> - Original Message -
> From: "Shai" 
> To: 
> Sent: Monday, October 31, 2016 2:39 AM
> Subject: Re: Problems updating iPhone 6 over the air to ios 10.1
>
>
>> Hello Jan,
>> It sounds to me like you have done all that you could do to try to get
>> the phone updated. Just to confirm, does your phone state that it is
>> connected to WiFI in the status bar at the top of the screen after
>> resetting network settings? Are you able to launch and browse the
>> Internet with Safari? You might want to try disabling cellular data
>> and seeing if you could do the update this way. That way you are sure
>> that WiFi is connected. You can turn off cellular data in
>> settings/cellular.
>> If you still receive the same message, you will  have to reset the
>> phone as new again to get it to update to iOS10.1.
>>
>>
>> On 10/30/16, Jan Kleinhans  wrote:
>>> Hi all
>>>
>>> Because of some problems with my computer which is not relevant here, I
>>> tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be
>>>
>>> a
>>> problem.  I get to the point where it starts downloading the update,
>>> then
>>> after about 5 minutes the message appears: "error downloading update" and
>>>
>>> I
>>> then can close it or retry.  Now, I have tried numerous times, same
>>> thing
>>> happening.  I have restarted the phone by switching it off, rebooting
>>> with
>>> the multiple presses of the power button, I've reset the network
>>> settings,
>>> no apps in the app switcher, but the same thing happens all the time.  It
>>>
>>> is
>>> a 64 gb phone, lots of memory free, so that also is not the problem.  I
>>> have
>>> used the same wi-fi network to update my wife's iPhone 5S, and there were
>>>
>>> no
>>> problems whatsoever.  What might be the problem here?  When I got this
>>> phone, it was just after the release of Ios 10.  I then did a clean
>>> install,
>>> redownloaded the apps I needed from the app store, not using an old
>>> backup.
>>> So, short from setting it up as a new phone again, would there be
>>> something
>>> else that I could try?  It is also connected to power when I attempt
>>> this,
>>> so all those bases are covered.  Any help would be greatly appreciated.
>>>
>>> Jan Kleinhans
>>>
>>> ---
>>> This email has been checked for viruses by Avast antivirus software.
>>> https://www.avast.com/antivirus
>>>
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>>> The following information is important for all members of the V iPhone
>>> list.
>>>
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>>>
>>> or
>>> moderators directly rather than posting on the list itself.
>>>
>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara
>>> Quinn -
>>> you can reach Cara at caraqu...@caraquinn.com
>>>
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>> ---
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>>> Groups
>>> "VIPhone" group.
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>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list, or
>> if you feel that a member's post is in

RE: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Sieghard Weitzel
Sounds like a poor or slow WiFi connection.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Shai
Sent: Sunday, October 30, 2016 5:40 PM
To: viphone@googlegroups.com
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hello Jan,
It sounds to me like you have done all that you could do to try to get the 
phone updated. Just to confirm, does your phone state that it is connected to 
WiFI in the status bar at the top of the screen after resetting network 
settings? Are you able to launch and browse the Internet with Safari? You might 
want to try disabling cellular data and seeing if you could do the update this 
way. That way you are sure that WiFi is connected. You can turn off cellular 
data in settings/cellular.
If you still receive the same message, you will  have to reset the phone as new 
again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans  wrote:
> Hi all
>
> Because of some problems with my computer which is not relevant here, 
> I tried updating my iPhone 6 to ios 10.1 over the air, but this seems 
> to be a problem.  I get to the point where it starts downloading the 
> update, then after about 5 minutes the message appears: "error 
> downloading update" and I then can close it or retry.  Now, I have 
> tried numerous times, same thing happening.  I have restarted the 
> phone by switching it off, rebooting with the multiple presses of the 
> power button, I've reset the network settings, no apps in the app 
> switcher, but the same thing happens all the time.  It is a 64 gb 
> phone, lots of memory free, so that also is not the problem.  I have 
> used the same wi-fi network to update my wife's iPhone 5S, and there 
> were no problems whatsoever.  What might be the problem here?  When I 
> got this phone, it was just after the release of Ios 10.  I then did a clean 
> install, redownloaded the apps I needed from the app store, not using an old 
> backup.
> So, short from setting it up as a new phone again, would there be 
> something else that I could try?  It is also connected to power when I 
> attempt this, so all those bases are covered.  Any help would be greatly 
> appreciated.
>
> Jan Kleinhans
>
> ---
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>
> --
> The following information is important for all members of the V iPhone 
> list.
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> or if you feel that a member's post is inappropriate, please contact 
> the owners or moderators directly rather than posting on the list itself.
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> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
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> ---
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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Paul Richard McGann

jan,

I have no trouble with ios 10.1 at all. there are very slight issues that 
can be bugs, but can be resolved later.


jan, you need to contact apple accessibilities in email and let them know or 
call them about it. thye can take care and make easier. your contact is 
important to hep them knowing.


sincerely,
rich


-Original Message- 
From: Shai

Sent: Monday, October 31, 2016 1:20 PM
To: viphone@googlegroups.com
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hello Jan,
Now that iOS 10.1.1 has been released, you may want to try again.
Perhaps you will be able to download the update this time.
Good luck.


On 10/30/16, Jan Kleinhans  wrote:

Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is
off, and the phone can pretty much be used for anything else but for
updating.  I will try some more during the day, before resetting the whole
thing as a new phone, was hoping that would not be necessary.  Thanks all
the same for helping.

Jan

- Original Message -
From: "Shai" 
To: 
Sent: Monday, October 31, 2016 2:39 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will  have to reset the
phone as new again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans  wrote:

Hi all

Because of some problems with my computer which is not relevant here, I
tried updating my iPhone 6 to ios 10.1 over the air, but this seems to 
be


a
problem.  I get to the point where it starts downloading the update,
then
after about 5 minutes the message appears: "error downloading update" 
and


I
then can close it or retry.  Now, I have tried numerous times, same
thing
happening.  I have restarted the phone by switching it off, rebooting
with
the multiple presses of the power button, I've reset the network
settings,
no apps in the app switcher, but the same thing happens all the time. 
It


is
a 64 gb phone, lots of memory free, so that also is not the problem.  I
have
used the same wi-fi network to update my wife's iPhone 5S, and there 
were


no
problems whatsoever.  What might be the problem here?  When I got this
phone, it was just after the release of Ios 10.  I then did a clean
install,
redownloaded the apps I needed from the app store, not using an old
backup.
So, short from setting it up as a new phone again, would there be
something
else that I could try?  It is also connected to power when I attempt
this,
so all those bases are covered.  Any help would be greatly appreciated.

Jan Kleinhans

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if
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Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn -
you can reach Cara at caraqu...@caraquinn.com

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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Jan Kleinhans
Hi all
Just to let you all know that I have now succeeded with my download of ios 
10.1.  I have tried so many times, and last night when I tried again, it 
actually downloaded the update and I could install it after that.  Why it would 
not work for so many times, I just do not know.  Thank you for all the 
suggestions.  It is good to know that there are so many knowledgeable people 
out there and also people willing to share their knowledge and help.

Regards

Jan

  - Original Message - 
  From: Jan Kleinhans 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 6:48 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  Hi 

  Thanks Fanus, will have a look at that lot as well, mine is normally also 
turned off though, but will give it a try.

  Jan

- Original Message - 
From: Fanus 
To: viphone@googlegroups.com 
Sent: Monday, October 31, 2016 4:29 PM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


Hello Jan
I do not know if it will help but a few updates ago my 5S did the same 
trick. For some reason I decided to go into the privacy setting and I turned 
automatic updates off. It used to be off so why it came on again I do not know 
But after turning it off I could do the update. Why this caused the problem is 
not clear. 
Regards
Fanus


From: Jan Kleinhans 
Sent: Monday, October 31, 2016 3:25 PM
To: viphone@googlegroups.com 
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hi

It's a 64 gb phone, 50,5 gb left on the phone.

Jan

  - Original Message - 
  From: Richard Turner 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 2:34 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  I have not been following this thread. How much room do you have on the 
phone?
  Richard



  “By doing what you love, you inspire and awaken the hearts of others."
  - Satsuki Shibuya




  (Sent from my iPod 6)

  On Oct 30, 2016, at 11:43 PM, Jan Kleinhans  
wrote:


Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data 
is off, and the phone can pretty much be used for anything else but for 
updating.  I will try some more during the day, before resetting the whole 
thing as a new phone, was hoping that would not be necessary.  Thanks all the 
same for helping.

Jan

- Original Message - From: "Shai" 
To: 
Sent: Monday, October 31, 2016 2:39 AM
    Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



  Hello Jan,

  It sounds to me like you have done all that you could do to try to get

  the phone updated. Just to confirm, does your phone state that it is

  connected to WiFI in the status bar at the top of the screen after

  resetting network settings? Are you able to launch and browse the

  Internet with Safari? You might want to try disabling cellular data

  and seeing if you could do the update this way. That way you are sure

  that WiFi is connected. You can turn off cellular data in

  settings/cellular.

  If you still receive the same message, you will  have to reset the

  phone as new again to get it to update to iOS10.1.





  On 10/30/16, Jan Kleinhans  wrote:

Hi all



Because of some problems with my computer which is not relevant 
here, I

tried updating my iPhone 6 to ios 10.1 over the air, but this seems 
to be a

problem.  I get to the point where it starts downloading the 
update, then

after about 5 minutes the message appears: "error downloading 
update" and I

then can close it or retry.  Now, I have tried numerous times, same 
thing

happening.  I have restarted the phone by switching it off, 
rebooting with

the multiple presses of the power button, I've reset the network 
settings,

no apps in the app switcher, but the same thing happens all the 
time.  It is

a 64 gb phone, lots of memory free, so that also is not the 
problem.  I have

used the same wi-fi network to update my wife's iPhone 5S, and 
there were no

problems whatsoever.  What might be the problem here?  When I got 
this

phone, it was just after the release of Ios 10.  I then did a clean 
install,

redownloaded the apps I needed from the app store, not using an old 
backup.

So, short from setting it up as a new phone again, would there be 
something

else that I could try?  It is also connected to power when I 
attempt this,

so all those bases are covered.  Any help would be greatly 
appreciated.



Jan Kleinhans



---

   

Re: Problems updating iPhone 6 over the air to ios 10.1

2016-10-31 Thread Jan Kleinhans

Hi

Thanks, I did not even know there was a smaller update out again.  Hopefully 
it will work without problems this time then.


Jan

- Original Message - 
From: "Shai" 

To: 
Sent: Monday, October 31, 2016 7:20 PM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



Hello Jan,
Now that iOS 10.1.1 has been released, you may want to try again.
Perhaps you will be able to download the update this time.
Good luck.


On 10/30/16, Jan Kleinhans  wrote:

Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data 
is

off, and the phone can pretty much be used for anything else but for
updating.  I will try some more during the day, before resetting the 
whole

thing as a new phone, was hoping that would not be necessary.  Thanks all
the same for helping.

Jan

- Original Message -
From: "Shai" 
To: 
Sent: Monday, October 31, 2016 2:39 AM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will  have to reset the
phone as new again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans  wrote:

Hi all

Because of some problems with my computer which is not relevant here, I
tried updating my iPhone 6 to ios 10.1 over the air, but this seems to 
be


a
problem.  I get to the point where it starts downloading the update,
then
after about 5 minutes the message appears: "error downloading update" 
and


I
then can close it or retry.  Now, I have tried numerous times, same
thing
happening.  I have restarted the phone by switching it off, rebooting
with
the multiple presses of the power button, I've reset the network
settings,
no apps in the app switcher, but the same thing happens all the time. 
It


is
a 64 gb phone, lots of memory free, so that also is not the problem.  I
have
used the same wi-fi network to update my wife's iPhone 5S, and there 
were


no
problems whatsoever.  What might be the problem here?  When I got this
phone, it was just after the release of Ios 10.  I then did a clean
install,
redownloaded the apps I needed from the app store, not using an old
backup.
So, short from setting it up as a new phone again, would there be
something
else that I could try?  It is also connected to power when I attempt
this,
so all those bases are covered.  Any help would be greatly appreciated.

Jan Kleinhans

---
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or


if
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owners


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Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn -
you can reach Cara at caraqu...@caraquinn.com

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Quinn -


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Re: Problems updating iPhone 6 over the air to ios 10.1

2016-11-01 Thread Paul Richard McGann
jan, 

the best thing is to go to apple store, or vreizon, or att, or best buy as they 
have some technicians who hep apple or might be authroized to help solving the 
problem. let technicians hep fo rfree.no charges for this. 

sincerely, 
rich 


From: Jan Kleinhans 
Sent: Tuesday, November 01, 2016 2:51 AM
To: viphone@googlegroups.com 
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hi all
Just to let you all know that I have now succeeded with my download of ios 
10.1.  I have tried so many times, and last night when I tried again, it 
actually downloaded the update and I could install it after that.  Why it would 
not work for so many times, I just do not know.  Thank you for all the 
suggestions.  It is good to know that there are so many knowledgeable people 
out there and also people willing to share their knowledge and help.

Regards

Jan

  - Original Message - 
  From: Jan Kleinhans 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 6:48 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

  Hi 

  Thanks Fanus, will have a look at that lot as well, mine is normally also 
turned off though, but will give it a try.

  Jan

- Original Message - 
From: Fanus 
To: viphone@googlegroups.com 
Sent: Monday, October 31, 2016 4:29 PM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hello Jan
I do not know if it will help but a few updates ago my 5S did the same 
trick. For some reason I decided to go into the privacy setting and I turned 
automatic updates off. It used to be off so why it came on again I do not know 
But after turning it off I could do the update. Why this caused the problem is 
not clear. 
Regards
Fanus


From: Jan Kleinhans 
Sent: Monday, October 31, 2016 3:25 PM
To: viphone@googlegroups.com 
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hi

It's a 64 gb phone, 50,5 gb left on the phone.

Jan

  - Original Message - 
  From: Richard Turner 
  To: viphone@googlegroups.com 
  Sent: Monday, October 31, 2016 2:34 PM
  Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


  I have not been following this thread. How much room do you have on the 
phone?
  Richard



  “By doing what you love, you inspire and awaken the hearts of others."
  - Satsuki Shibuya




  (Sent from my iPod 6)

  On Oct 30, 2016, at 11:43 PM, Jan Kleinhans  
wrote:


Hi

Thanks for all the suggestions.  Indeed wi-fi is working, cellular data 
is off, and the phone can pretty much be used for anything else but for 
updating.  I will try some more during the day, before resetting the whole 
thing as a new phone, was hoping that would not be necessary.  Thanks all the 
same for helping.

Jan

- Original Message - From: "Shai" 
To: 
Sent: Monday, October 31, 2016 2:39 AM
    Subject: Re: Problems updating iPhone 6 over the air to ios 10.1



  Hello Jan,

  It sounds to me like you have done all that you could do to try to get

  the phone updated. Just to confirm, does your phone state that it is

  connected to WiFI in the status bar at the top of the screen after

  resetting network settings? Are you able to launch and browse the

  Internet with Safari? You might want to try disabling cellular data

  and seeing if you could do the update this way. That way you are sure

  that WiFi is connected. You can turn off cellular data in

  settings/cellular.

  If you still receive the same message, you will  have to reset the

  phone as new again to get it to update to iOS10.1.





  On 10/30/16, Jan Kleinhans  wrote:

Hi all



Because of some problems with my computer which is not relevant 
here, I

tried updating my iPhone 6 to ios 10.1 over the air, but this seems 
to be a

problem.  I get to the point where it starts downloading the 
update, then

after about 5 minutes the message appears: "error downloading 
update" and I

then can close it or retry.  Now, I have tried numerous times, same 
thing

happening.  I have restarted the phone by switching it off, 
rebooting with

the multiple presses of the power button, I've reset the network 
settings,

no apps in the app switcher, but the same thing happens all the 
time.  It is

a 64 gb phone, lots of memory free, so that also is not the 
problem.  I have

used the same wi-fi network to update my wife's iPhone 5S, and 
there were no

problems whatsoever.  What might be the problem here?  When I got 
this

phone, it was just after the release of Ios 10.  I then did a clean 
install,

   

RE: Problems updating iPhone 6 over the air to ios 10.1

2016-11-01 Thread Sieghard Weitzel
On my 6S Plus the 10.1.1 update is only 48 Mb. Interestingly enough you still 
can download it only over WiFi even though it's very small.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jan Kleinhans
Sent: Monday, October 31, 2016 11:54 PM
To: viphone@googlegroups.com
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1

Hi

Thanks, I did not even know there was a smaller update out again.  Hopefully it 
will work without problems this time then.

Jan

- Original Message -
From: "Shai" 
To: 
Sent: Monday, October 31, 2016 7:20 PM
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1


> Hello Jan,
> Now that iOS 10.1.1 has been released, you may want to try again.
> Perhaps you will be able to download the update this time.
> Good luck.
>
>
> On 10/30/16, Jan Kleinhans  wrote:
>> Hi
>>
>> Thanks for all the suggestions.  Indeed wi-fi is working, cellular data 
>> is
>> off, and the phone can pretty much be used for anything else but for
>> updating.  I will try some more during the day, before resetting the 
>> whole
>> thing as a new phone, was hoping that would not be necessary.  Thanks all
>> the same for helping.
>>
>> Jan
>>
>> - Original Message -----
>> From: "Shai" 
>> To: 
>> Sent: Monday, October 31, 2016 2:39 AM
>> Subject: Re: Problems updating iPhone 6 over the air to ios 10.1
>>
>>
>>> Hello Jan,
>>> It sounds to me like you have done all that you could do to try to get
>>> the phone updated. Just to confirm, does your phone state that it is
>>> connected to WiFI in the status bar at the top of the screen after
>>> resetting network settings? Are you able to launch and browse the
>>> Internet with Safari? You might want to try disabling cellular data
>>> and seeing if you could do the update this way. That way you are sure
>>> that WiFi is connected. You can turn off cellular data in
>>> settings/cellular.
>>> If you still receive the same message, you will  have to reset the
>>> phone as new again to get it to update to iOS10.1.
>>>
>>>
>>> On 10/30/16, Jan Kleinhans  wrote:
>>>> Hi all
>>>>
>>>> Because of some problems with my computer which is not relevant here, I
>>>> tried updating my iPhone 6 to ios 10.1 over the air, but this seems to 
>>>> be
>>>>
>>>> a
>>>> problem.  I get to the point where it starts downloading the update,
>>>> then
>>>> after about 5 minutes the message appears: "error downloading update" 
>>>> and
>>>>
>>>> I
>>>> then can close it or retry.  Now, I have tried numerous times, same
>>>> thing
>>>> happening.  I have restarted the phone by switching it off, rebooting
>>>> with
>>>> the multiple presses of the power button, I've reset the network
>>>> settings,
>>>> no apps in the app switcher, but the same thing happens all the time. 
>>>> It
>>>>
>>>> is
>>>> a 64 gb phone, lots of memory free, so that also is not the problem.  I
>>>> have
>>>> used the same wi-fi network to update my wife's iPhone 5S, and there 
>>>> were
>>>>
>>>> no
>>>> problems whatsoever.  What might be the problem here?  When I got this
>>>> phone, it was just after the release of Ios 10.  I then did a clean
>>>> install,
>>>> redownloaded the apps I needed from the app store, not using an old
>>>> backup.
>>>> So, short from setting it up as a new phone again, would there be
>>>> something
>>>> else that I could try?  It is also connected to power when I attempt
>>>> this,
>>>> so all those bases are covered.  Any help would be greatly appreciated.
>>>>
>>>> Jan Kleinhans
>>>>
>>>> ---
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