RE: accessible 800 phone service?

[Cristóbal]

International considerations for this number at least is not a concern. My 
business is a state vendor and my other clients are also California based. 

Let me ask, it sounds like some  of  the free features in GV are paid add-ons 
(call blasting, texting), what about call waiting or being able to answer more 
than  one incoming call at the same time while already engaged on the line?

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Monday, May 16, 2016 6:59 AM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

 

Hi Cristobal,

 

Also keep in mind that some of these services work well for people outside the 
US where Google Voice is not really supported. Here in Canada I can’t even get 
Skype-In numbers and it makes little sense for me to get an American Skype 
number. I can’t even get a local phone number to use as a Voip number or port 
my existing business number to a Voip service at this time. This is possible in 
the larger cities, but in the smaller communities and more remote areas  of 
Canada there still is little competition and local numbers are not available 
for Voip or porting.

 

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Cristóbal
Sent: Sunday, May 15, 2016 5:29 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

 

I’m a bigtime  Google Voice user and use the texting as well as call 
forwarding/filtering features with a separate Skype number as a backup and 
secondary number for my business. 

I’ve been contemplating getting an 800 number as work has expanded beyond my 
local area to more state wide. 

Can anyone comment on how flexible any of these 800 number services are in 
regards to forwarding to other numbers and or texting? I know worse comes to 
worse, I can always keep my GV number for strictly texting purposes, but GV 
being able to forward to multiple numbers is incredibly helpful. I have it go 
to my Skype number at my main desktop as well as my dedicated business cell in 
case I have to step away from the PC. The Google Voice as well as the GVConnect 
iOS apps for iPhone are completely accessible which facilitates things too. 

Any input would be helpful.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, May 15, 2016 3:20 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

 

The reviews between two of the big cloud-based phone service companies, 
Ringcentral and Grasshopper, seem to indicate the both have comparible 
features, but a slightly different approach. It seems Ringcentral’s support is 
rated somewhat better although I tried Ringcentral a few years ago and wasn’t 
overly impressed. As with many companies and this is mentioned online, 
Ringcentral is outsourcing support mostly to the Philippines and I certainly 
had a few people on the line back then where there was a bit of a language 
barrier. Grasshopper claims their support is in the US (Florida) and that they 
encourage customers to call support any time whereas Ringcentral encourages 
customers to use the Ringcentral.com for support first and only if really 
necessary to call support.

 

My guess is that Grasshopper may have stepped up a bit because in todays 
connected world online reviews can be very damaging and I don’t think in the 
long run any company can afford to have consistently bad reviews. I signed up 
for a Grasshopper toll free number and will try it for 30 days since they say 
they have a 30-day money back guaranty. I have downloaded the app and it seems 
very accessible where with Ringcentral there were a few issues if I remember 
correctly.

 

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Michael Malver
Sent: Sunday, May 15, 2016 1:50 PM
To: viphone@googlegroups.com
Subject: Re: accessible 800 phone service?

 

The American Council of the blind of Minnesota used to use grasshopper, and we 
found they had absolutely horrible customer service. We use magicJack now, but 
all we do is lie phone support. We don't meet or have mailboxes.
Hopefully, grasshopper has improved. It really did have some very cool features.


On May 15, 2016, at 10:12 AM, Scott Berry <sb356...@gmail.com> wrote:

Why not take a look at www.grasshoper.com and see what they say.  I think I can 
refer you if you like what they offer.  They have some really cool features.

 

 

On May 15, 2016, at 9:09 AM, Ann Chiappetta <anniecm...@gmail.com> wrote:

 

Hi,

Anyone know of  toll free phone services? Our organization is looking for one. 
This isn’t like teleconferencing, it’s for  an information line.

TX

Annie

 

Follow me:

 <http://www.thought-wheel.com/> www.thought-wheel.com

facebook: Annie Chiappetta  Twitter AnnieDungarees

 

 

-- 
The following information is important for all membe

Re: accessible 800 phone service?

[Scott Berry]

Seighard,

That’s correct.  So say you have 10 people workng for you and you want 5 of 
those to answer the calls then call blasting would basically blast all of those 
at the same time and then whoever picks up would take the call.


> On May 16, 2016, at 7:46 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> If you have an 800 number from Grasshopper, Ringcentral or any other company 
> that offers cloud-based business grade phone systems they can be forward to 
> whatever you want. I am going to try out Grasshopper and set up an account 
> yesterday with a toll free number and I set it up so any calls to the toll 
> free number will be forwarded to my cell phone. You can even set it up to 
> only forward during certain hours during weekdays and weekends or make a 
> complete custom schedule.
> You can then make outgoing calls from the Grasshopper app and the people you 
> call will see my toll free number on their call display and not my cell 
> number.
> For $10 a months you can add SMS to this as well.
> Call blasting is another $10 a months, this will I believe allow you to set 
> up multiple phone numbers and any calls will simultaneously ring all the 
> numbers you set up and I guess whoever picks up first is answering the call.
>  
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com>[mailto:viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com>] On Behalf Of Cristóbal
> Sent: Sunday, May 15, 2016 5:29 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: RE: accessible 800 phone service?
>  
> I’m a bigtime  Google Voice user and use the texting as well as call 
> forwarding/filtering features with a separate Skype number as a backup and 
> secondary number for my business. 
> I’ve been contemplating getting an 800 number as work has expanded beyond my 
> local area to more state wide.
> Can anyone comment on how flexible any of these 800 number services are in 
> regards to forwarding to other numbers and or texting? I know worse comes to 
> worse, I can always keep my GV number for strictly texting purposes, but GV 
> being able to forward to multiple numbers is incredibly helpful. I have it go 
> to my Skype number at my main desktop as well as my dedicated business cell 
> in case I have to step away from the PC. The Google Voice as well as the 
> GVConnect iOS apps for iPhone are completely accessible which facilitates 
> things too.
> Any input would be helpful.
>  
> From: viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com>[mailto:viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com>] On Behalf Of Sieghard Weitzel
> Sent: Sunday, May 15, 2016 3:20 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: RE: accessible 800 phone service?
>  
> The reviews between two of the big cloud-based phone service companies, 
> Ringcentral and Grasshopper, seem to indicate the both have comparible 
> features, but a slightly different approach. It seems Ringcentral’s support 
> is rated somewhat better although I tried Ringcentral a few years ago and 
> wasn’t overly impressed. As with many companies and this is mentioned online, 
> Ringcentral is outsourcing support mostly to the Philippines and I certainly 
> had a few people on the line back then where there was a bit of a language 
> barrier. Grasshopper claims their support is in the US (Florida) and that 
> they encourage customers to call support any time whereas Ringcentral 
> encourages customers to use the Ringcentral.com <http://ringcentral.com/>for 
> support first and only if really necessary to call support.
>  
> My guess is that Grasshopper may have stepped up a bit because in todays 
> connected world online reviews can be very damaging and I don’t think in the 
> long run any company can afford to have consistently bad reviews. I signed up 
> for a Grasshopper toll free number and will try it for 30 days since they say 
> they have a 30-day money back guaranty. I have downloaded the app and it 
> seems very accessible where with Ringcentral there were a few issues if I 
> remember correctly.
>  
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com>[mailto:viphone@googlegroups.com 
> <mailto:viphone@googlegroups.com>] On Behalf Of Michael Malver
> Sent: Sunday, May 15, 2016 1:50 PM
> To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
> Subject: Re: accessible 800 phone service?
>  
> The American Council of the blind of Minnesota used to use grasshopper, and 
> we found they had absolutely horrible customer service. We use magicJack now, 

RE: accessible 800 phone service?

[Sieghard Weitzel]

Hi Cristobal,

Also keep in mind that some of these services work well for people outside the 
US where Google Voice is not really supported. Here in Canada I can’t even get 
Skype-In numbers and it makes little sense for me to get an American Skype 
number. I can’t even get a local phone number to use as a Voip number or port 
my existing business number to a Voip service at this time. This is possible in 
the larger cities, but in the smaller communities and more remote areas  of 
Canada there still is little competition and local numbers are not available 
for Voip or porting.


Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Cristóbal
Sent: Sunday, May 15, 2016 5:29 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

I’m a bigtime  Google Voice user and use the texting as well as call 
forwarding/filtering features with a separate Skype number as a backup and 
secondary number for my business.
I’ve been contemplating getting an 800 number as work has expanded beyond my 
local area to more state wide.
Can anyone comment on how flexible any of these 800 number services are in 
regards to forwarding to other numbers and or texting? I know worse comes to 
worse, I can always keep my GV number for strictly texting purposes, but GV 
being able to forward to multiple numbers is incredibly helpful. I have it go 
to my Skype number at my main desktop as well as my dedicated business cell in 
case I have to step away from the PC. The Google Voice as well as the GVConnect 
iOS apps for iPhone are completely accessible which facilitates things too.
Any input would be helpful.

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, May 15, 2016 3:20 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

The reviews between two of the big cloud-based phone service companies, 
Ringcentral and Grasshopper, seem to indicate the both have comparible 
features, but a slightly different approach. It seems Ringcentral’s support is 
rated somewhat better although I tried Ringcentral a few years ago and wasn’t 
overly impressed. As with many companies and this is mentioned online, 
Ringcentral is outsourcing support mostly to the Philippines and I certainly 
had a few people on the line back then where there was a bit of a language 
barrier. Grasshopper claims their support is in the US (Florida) and that they 
encourage customers to call support any time whereas Ringcentral encourages 
customers to use the Ringcentral.com for support first and only if really 
necessary to call support.

My guess is that Grasshopper may have stepped up a bit because in todays 
connected world online reviews can be very damaging and I don’t think in the 
long run any company can afford to have consistently bad reviews. I signed up 
for a Grasshopper toll free number and will try it for 30 days since they say 
they have a 30-day money back guaranty. I have downloaded the app and it seems 
very accessible where with Ringcentral there were a few issues if I remember 
correctly.


Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Michael Malver
Sent: Sunday, May 15, 2016 1:50 PM
To: viphone@googlegroups.com
Subject: Re: accessible 800 phone service?

The American Council of the blind of Minnesota used to use grasshopper, and we 
found they had absolutely horrible customer service. We use magicJack now, but 
all we do is lie phone support. We don't meet or have mailboxes.
Hopefully, grasshopper has improved. It really did have some very cool features.

On May 15, 2016, at 10:12 AM, Scott Berry 
<sb356...@gmail.com<mailto:sb356...@gmail.com>> wrote:
Why not take a look at www.grasshoper.com<http://www.grasshoper.com> and see 
what they say.  I think I can refer you if you like what they offer.  They have 
some really cool features.


On May 15, 2016, at 9:09 AM, Ann Chiappetta 
<anniecm...@gmail.com<mailto:anniecm...@gmail.com>> wrote:

Hi,
Anyone know of  toll free phone services? Our organization is looking for one. 
This isn’t like teleconferencing, it’s for  an information line.
TX
Annie

Follow me:
www.thought-wheel.com<http://www.thought-wheel.com/>
facebook: Annie Chiappetta  Twitter AnnieDungarees


--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com>

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
---
You received this message because you are subscr

RE: accessible 800 phone service?

[Sieghard Weitzel]

That is true for many people, but there still are many people who don’t have 
unlimited calling included in their cell plans because maybe they only have a 
prepaid service and I think there still is a place for toll free numbers which 
themselves have become very inexpensive and still show customers that a 
business cares about letting them get in touch at no cost to them, it’s just 
good customer service. I currently don’t have a toll free number since my 
retail business so far has been primarily local and regional although that does 
include some communities or cities nearby which are long distance. Nobody has 
really complained, but now I have a website and we are very actively trying to 
market it and to build our online sales and I think a toll free number is once 
again something I should have as the primary contact number on our website.


Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Donald Moore
Sent: Sunday, May 15, 2016 5:36 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

Truthfully, from what I’ve seen is that between cell services and the really 
inexpensive long distances plans most landline users have any more, other than 
for PR purposes, there really is no need for 800 service anyway.  My cell 
service has free long distance service for the United States, my landline would 
cost more by the time I add in phone features, if I didn’t take the flat rate 
long distance.

For a brand new affiliate like GDUIES, I’d probably think about not worrying 
too much about the 800 number, although I understand that almost everyone who 
counts has one for one reason or another.  Truthfully, when I have a choice to 
call a non-800 number or an 800 number, I choose the local number because I 
hate the thought of paying the  phone companies double.



From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Cristóbal
Sent: Sunday, May 15, 2016 8:29 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

I’m a bigtime  Google Voice user and use the texting as well as call 
forwarding/filtering features with a separate Skype number as a backup and 
secondary number for my business.
I’ve been contemplating getting an 800 number as work has expanded beyond my 
local area to more state wide.
Can anyone comment on how flexible any of these 800 number services are in 
regards to forwarding to other numbers and or texting? I know worse comes to 
worse, I can always keep my GV number for strictly texting purposes, but GV 
being able to forward to multiple numbers is incredibly helpful. I have it go 
to my Skype number at my main desktop as well as my dedicated business cell in 
case I have to step away from the PC. The Google Voice as well as the GVConnect 
iOS apps for iPhone are completely accessible which facilitates things too.
Any input would be helpful.

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, May 15, 2016 3:20 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

The reviews between two of the big cloud-based phone service companies, 
Ringcentral and Grasshopper, seem to indicate the both have comparible 
features, but a slightly different approach. It seems Ringcentral’s support is 
rated somewhat better although I tried Ringcentral a few years ago and wasn’t 
overly impressed. As with many companies and this is mentioned online, 
Ringcentral is outsourcing support mostly to the Philippines and I certainly 
had a few people on the line back then where there was a bit of a language 
barrier. Grasshopper claims their support is in the US (Florida) and that they 
encourage customers to call support any time whereas Ringcentral encourages 
customers to use the Ringcentral.com for support first and only if really 
necessary to call support.

My guess is that Grasshopper may have stepped up a bit because in todays 
connected world online reviews can be very damaging and I don’t think in the 
long run any company can afford to have consistently bad reviews. I signed up 
for a Grasshopper toll free number and will try it for 30 days since they say 
they have a 30-day money back guaranty. I have downloaded the app and it seems 
very accessible where with Ringcentral there were a few issues if I remember 
correctly.


Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Michael Malver
Sent: Sunday, May 15, 2016 1:50 PM
To: viphone@googlegroups.com
Subject: Re: accessible 800 phone service?

The American Council of the blind of Minnesota used to use grasshopper, and we 
found they had absolutely horrible customer service. We use magicJack now, but 
all we do is lie phone support. We don't meet or have mailboxes.
Hopefully, grasshopper has improved. It really did have some very cool features.

On May 15, 2016, at 10:12 AM, Scott Berry 
<sb

RE: accessible 800 phone service?

[Sieghard Weitzel]

If you have an 800 number from Grasshopper, Ringcentral or any other company 
that offers cloud-based business grade phone systems they can be forward to 
whatever you want. I am going to try out Grasshopper and set up an account 
yesterday with a toll free number and I set it up so any calls to the toll free 
number will be forwarded to my cell phone. You can even set it up to only 
forward during certain hours during weekdays and weekends or make a complete 
custom schedule.
You can then make outgoing calls from the Grasshopper app and the people you 
call will see my toll free number on their call display and not my cell number.
For $10 a months you can add SMS to this as well.
Call blasting is another $10 a months, this will I believe allow you to set up 
multiple phone numbers and any calls will simultaneously ring all the numbers 
you set up and I guess whoever picks up first is answering the call.


Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Cristóbal
Sent: Sunday, May 15, 2016 5:29 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

I’m a bigtime  Google Voice user and use the texting as well as call 
forwarding/filtering features with a separate Skype number as a backup and 
secondary number for my business.
I’ve been contemplating getting an 800 number as work has expanded beyond my 
local area to more state wide.
Can anyone comment on how flexible any of these 800 number services are in 
regards to forwarding to other numbers and or texting? I know worse comes to 
worse, I can always keep my GV number for strictly texting purposes, but GV 
being able to forward to multiple numbers is incredibly helpful. I have it go 
to my Skype number at my main desktop as well as my dedicated business cell in 
case I have to step away from the PC. The Google Voice as well as the GVConnect 
iOS apps for iPhone are completely accessible which facilitates things too.
Any input would be helpful.

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel
Sent: Sunday, May 15, 2016 3:20 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: accessible 800 phone service?

The reviews between two of the big cloud-based phone service companies, 
Ringcentral and Grasshopper, seem to indicate the both have comparible 
features, but a slightly different approach. It seems Ringcentral’s support is 
rated somewhat better although I tried Ringcentral a few years ago and wasn’t 
overly impressed. As with many companies and this is mentioned online, 
Ringcentral is outsourcing support mostly to the Philippines and I certainly 
had a few people on the line back then where there was a bit of a language 
barrier. Grasshopper claims their support is in the US (Florida) and that they 
encourage customers to call support any time whereas Ringcentral encourages 
customers to use the Ringcentral.com for support first and only if really 
necessary to call support.

My guess is that Grasshopper may have stepped up a bit because in todays 
connected world online reviews can be very damaging and I don’t think in the 
long run any company can afford to have consistently bad reviews. I signed up 
for a Grasshopper toll free number and will try it for 30 days since they say 
they have a 30-day money back guaranty. I have downloaded the app and it seems 
very accessible where with Ringcentral there were a few issues if I remember 
correctly.


Regards,
Sieghard

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Michael Malver
Sent: Sunday, May 15, 2016 1:50 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: accessible 800 phone service?

The American Council of the blind of Minnesota used to use grasshopper, and we 
found they had absolutely horrible customer service. We use magicJack now, but 
all we do is lie phone support. We don't meet or have mailboxes.
Hopefully, grasshopper has improved. It really did have some very cool features.

On May 15, 2016, at 10:12 AM, Scott Berry 
<sb356...@gmail.com<mailto:sb356...@gmail.com>> wrote:
Why not take a look at www.grasshoper.com<http://www.grasshoper.com> and see 
what they say.  I think I can refer you if you like what they offer.  They have 
some really cool features.


On May 15, 2016, at 9:09 AM, Ann Chiappetta 
<anniecm...@gmail.com<mailto:anniecm...@gmail.com>> wrote:

Hi,
Anyone know of  toll free phone services? Our organization is looking for one. 
This isn’t like teleconferencing, it’s for  an information line.
TX
Annie

Follow me:
www.thought-wheel.com<http://www.thought-wheel.com/>
facebook: Annie Chiappetta  Twitter AnnieDungarees


--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about th

RE: accessible 800 phone service?

[Donald Moore]

Truthfully, from what I’ve seen is that between cell services and the really 
inexpensive long distances plans most landline users have any more, other than 
for PR purposes, there really is no need for 800 service anyway.  My cell 
service has free long distance service for the United States, my landline would 
cost more by the time I add in phone features, if I didn’t take the flat rate 
long distance.
 
For a brand new affiliate like GDUIES, I’d probably think about not worrying 
too much about the 800 number, although I understand that almost everyone who 
counts has one for one reason or another.  Truthfully, when I have a choice to 
call a non-800 number or an 800 number, I choose the local number because I 
hate the thought of paying the  phone companies double.
 
 
 
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Cristóbal
Sent: Sunday, May 15, 2016 8:29 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?
 
I’m a bigtime  Google Voice user and use the texting as well as call 
forwarding/filtering features with a separate Skype number as a backup and 
secondary number for my business. 
I’ve been contemplating getting an 800 number as work has expanded beyond my 
local area to more state wide. 
Can anyone comment on how flexible any of these 800 number services are in 
regards to forwarding to other numbers and or texting? I know worse comes to 
worse, I can always keep my GV number for strictly texting purposes, but GV 
being able to forward to multiple numbers is incredibly helpful. I have it go 
to my Skype number at my main desktop as well as my dedicated business cell in 
case I have to step away from the PC. The Google Voice as well as the GVConnect 
iOS apps for iPhone are completely accessible which facilitates things too. 
Any input would be helpful.
 
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, May 15, 2016 3:20 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?
 
The reviews between two of the big cloud-based phone service companies, 
Ringcentral and Grasshopper, seem to indicate the both have comparible 
features, but a slightly different approach. It seems Ringcentral’s support is 
rated somewhat better although I tried Ringcentral a few years ago and wasn’t 
overly impressed. As with many companies and this is mentioned online, 
Ringcentral is outsourcing support mostly to the Philippines and I certainly 
had a few people on the line back then where there was a bit of a language 
barrier. Grasshopper claims their support is in the US (Florida) and that they 
encourage customers to call support any time whereas Ringcentral encourages 
customers to use the Ringcentral.com for support first and only if really 
necessary to call support.
 
My guess is that Grasshopper may have stepped up a bit because in todays 
connected world online reviews can be very damaging and I don’t think in the 
long run any company can afford to have consistently bad reviews. I signed up 
for a Grasshopper toll free number and will try it for 30 days since they say 
they have a 30-day money back guaranty. I have downloaded the app and it seems 
very accessible where with Ringcentral there were a few issues if I remember 
correctly.
 
 
Regards,
Sieghard
 
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Michael Malver
Sent: Sunday, May 15, 2016 1:50 PM
To: viphone@googlegroups.com
Subject: Re: accessible 800 phone service?
 
The American Council of the blind of Minnesota used to use grasshopper, and we 
found they had absolutely horrible customer service. We use magicJack now, but 
all we do is lie phone support. We don't meet or have mailboxes.
Hopefully, grasshopper has improved. It really did have some very cool features.

On May 15, 2016, at 10:12 AM, Scott Berry <sb356...@gmail.com> wrote:
Why not take a look at www.grasshoper.com and see what they say.  I think I can 
refer you if you like what they offer.  They have some really cool features.
 
 
On May 15, 2016, at 9:09 AM, Ann Chiappetta <anniecm...@gmail.com> wrote:
 
Hi,
Anyone know of  toll free phone services? Our organization is looking for one. 
This isn’t like teleconferencing, it’s for  an information line.
TX
Annie
 
Follow me:
 <http://www.thought-wheel.com/> www.thought-wheel.com
facebook: Annie Chiappetta  Twitter AnnieDungarees
 
 
-- 
The following information is important for all members of the V iPhone list.
 
If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at  <mailto:caraqu...@caraquinn.com> caraqu...@caraquinn.com
 
The archives for this list can be searched at:
 <

RE: accessible 800 phone service?

[Cristóbal]

I’m a bigtime  Google Voice user and use the texting as well as call 
forwarding/filtering features with a separate Skype number as a backup and 
secondary number for my business. 

I’ve been contemplating getting an 800 number as work has expanded beyond my 
local area to more state wide. 

Can anyone comment on how flexible any of these 800 number services are in 
regards to forwarding to other numbers and or texting? I know worse comes to 
worse, I can always keep my GV number for strictly texting purposes, but GV 
being able to forward to multiple numbers is incredibly helpful. I have it go 
to my Skype number at my main desktop as well as my dedicated business cell in 
case I have to step away from the PC. The Google Voice as well as the GVConnect 
iOS apps for iPhone are completely accessible which facilitates things too. 

Any input would be helpful.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sieghard Weitzel
Sent: Sunday, May 15, 2016 3:20 PM
To: viphone@googlegroups.com
Subject: RE: accessible 800 phone service?

 

The reviews between two of the big cloud-based phone service companies, 
Ringcentral and Grasshopper, seem to indicate the both have comparible 
features, but a slightly different approach. It seems Ringcentral’s support is 
rated somewhat better although I tried Ringcentral a few years ago and wasn’t 
overly impressed. As with many companies and this is mentioned online, 
Ringcentral is outsourcing support mostly to the Philippines and I certainly 
had a few people on the line back then where there was a bit of a language 
barrier. Grasshopper claims their support is in the US (Florida) and that they 
encourage customers to call support any time whereas Ringcentral encourages 
customers to use the Ringcentral.com for support first and only if really 
necessary to call support.

 

My guess is that Grasshopper may have stepped up a bit because in todays 
connected world online reviews can be very damaging and I don’t think in the 
long run any company can afford to have consistently bad reviews. I signed up 
for a Grasshopper toll free number and will try it for 30 days since they say 
they have a 30-day money back guaranty. I have downloaded the app and it seems 
very accessible where with Ringcentral there were a few issues if I remember 
correctly.

 

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Michael Malver
Sent: Sunday, May 15, 2016 1:50 PM
To: viphone@googlegroups.com
Subject: Re: accessible 800 phone service?

 

The American Council of the blind of Minnesota used to use grasshopper, and we 
found they had absolutely horrible customer service. We use magicJack now, but 
all we do is lie phone support. We don't meet or have mailboxes.
Hopefully, grasshopper has improved. It really did have some very cool features.


On May 15, 2016, at 10:12 AM, Scott Berry <sb356...@gmail.com> wrote:

Why not take a look at www.grasshoper.com and see what they say.  I think I can 
refer you if you like what they offer.  They have some really cool features.

 

 

On May 15, 2016, at 9:09 AM, Ann Chiappetta <anniecm...@gmail.com> wrote:

 

Hi,

Anyone know of  toll free phone services? Our organization is looking for one. 
This isn’t like teleconferencing, it’s for  an information line.

TX

Annie

 

Follow me:

 <http://www.thought-wheel.com/> www.thought-wheel.com

facebook: Annie Chiappetta  Twitter AnnieDungarees

 

 

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Re: accessible 800 phone service?

[Scott Berry]

Sent from my iPhone

> On May 15, 2016, at 16:20, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> The reviews between two of the big cloud-based phone service companies, 
> Ringcentral and Grasshopper, seem to indicate the both have comparible 
> features, but a slightly different approach. It seems Ringcentral’s support 
> is rated somewhat better although I tried Ringcentral a few years ago and 
> wasn’t overly impressed. As with many companies and this is mentioned online, 
> Ringcentral is outsourcing support mostly to the Philippines and I certainly 
> had a few people on the line back then where there was a bit of a language 
> barrier. Grasshopper claims their support is in the US (Florida) and that 
> they encourage customers to call support any time whereas Ringcentral 
> encourages customers to use the Ringcentral.com for support first and only if 
> really necessary to call support.
>  
> My guess is that Grasshopper may have stepped up a bit because in todays 
> connected world online reviews can be very damaging and I don’t think in the 
> long run any company can afford to have consistently bad reviews. I signed up 
> for a Grasshopper toll free number and will try it for 30 days since they say 
> they have a 30-day money back guaranty. I have downloaded the app and it 
> seems very accessible where with Ringcentral there were a few issues if I 
> remember correctly.
>  
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Michael Malver
> Sent: Sunday, May 15, 2016 1:50 PM
> To: viphone@googlegroups.com
> Subject: Re: accessible 800 phone service?
>  
> The American Council of the blind of Minnesota used to use grasshopper, and 
> we found they had absolutely horrible customer service. We use magicJack now, 
> but all we do is lie phone support. We don't meet or have mailboxes.
> Hopefully, grasshopper has improved. It really did have some very cool 
> features.
> 
> On May 15, 2016, at 10:12 AM, Scott Berry <sb356...@gmail.com> wrote:
> 
> Why not take a look at www.grasshoper.com and see what they say.  I think I 
> can refer you if you like what they offer.  They have some really cool 
> features.
>  
>  
> On May 15, 2016, at 9:09 AM, Ann Chiappetta <anniecm...@gmail.com> wrote:
>  
> Hi,
> Anyone know of  toll free phone services? Our organization is looking for 
> one. This isn’t like teleconferencing, it’s for  an information line.
> TX
> Annie
>  
> Follow me:
> www.thought-wheel.com
> facebook: Annie Chiappetta  Twitter AnnieDungarees
>  
>  
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RE: accessible 800 phone service?

[Sieghard Weitzel]

The reviews between two of the big cloud-based phone service companies, 
Ringcentral and Grasshopper, seem to indicate the both have comparible 
features, but a slightly different approach. It seems Ringcentral’s support is 
rated somewhat better although I tried Ringcentral a few years ago and wasn’t 
overly impressed. As with many companies and this is mentioned online, 
Ringcentral is outsourcing support mostly to the Philippines and I certainly 
had a few people on the line back then where there was a bit of a language 
barrier. Grasshopper claims their support is in the US (Florida) and that they 
encourage customers to call support any time whereas Ringcentral encourages 
customers to use the Ringcentral.com for support first and only if really 
necessary to call support.

My guess is that Grasshopper may have stepped up a bit because in todays 
connected world online reviews can be very damaging and I don’t think in the 
long run any company can afford to have consistently bad reviews. I signed up 
for a Grasshopper toll free number and will try it for 30 days since they say 
they have a 30-day money back guaranty. I have downloaded the app and it seems 
very accessible where with Ringcentral there were a few issues if I remember 
correctly.


Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Michael Malver
Sent: Sunday, May 15, 2016 1:50 PM
To: viphone@googlegroups.com
Subject: Re: accessible 800 phone service?

The American Council of the blind of Minnesota used to use grasshopper, and we 
found they had absolutely horrible customer service. We use magicJack now, but 
all we do is lie phone support. We don't meet or have mailboxes.
Hopefully, grasshopper has improved. It really did have some very cool features.

On May 15, 2016, at 10:12 AM, Scott Berry 
<sb356...@gmail.com<mailto:sb356...@gmail.com>> wrote:
Why not take a look at www.grasshoper.com<http://www.grasshoper.com> and see 
what they say.  I think I can refer you if you like what they offer.  They have 
some really cool features.


On May 15, 2016, at 9:09 AM, Ann Chiappetta 
<anniecm...@gmail.com<mailto:anniecm...@gmail.com>> wrote:

Hi,
Anyone know of  toll free phone services? Our organization is looking for one. 
This isn’t like teleconferencing, it’s for  an information line.
TX
Annie

Follow me:
www.thought-wheel.com<http://www.thought-wheel.com/>
facebook: Annie Chiappetta  Twitter AnnieDungarees


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Re: accessible 800 phone service?

[Michael Malver]

The American Council of the blind of Minnesota used to use grasshopper, and we 
found they had absolutely horrible customer service. We use magicJack now, but 
all we do is lie phone support. We don't meet or have mailboxes.
Hopefully, grasshopper has improved. It really did have some very cool features.

> On May 15, 2016, at 10:12 AM, Scott Berry  wrote:
> 
> Why not take a look at www.grasshoper.com and see what they say.  I think I 
> can refer you if you like what they offer.  They have some really cool 
> features.
> 
> 
>> On May 15, 2016, at 9:09 AM, Ann Chiappetta  wrote:
>> 
>> Hi,
>> Anyone know of  toll free phone services? Our organization is looking for 
>> one. This isn’t like teleconferencing, it’s for  an information line.
>> TX
>> Annie
>>  
>> Follow me:
>> www.thought-wheel.com
>> facebook: Annie Chiappetta  Twitter AnnieDungarees
>>  
>> 
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RE: accessible 800 phone service?

[Donald Moore]

Long gone are the days when you only had a choice of a couple of services.  
Depending on your phone and computer access Some of the internet services can 
be very reasonable.  Vonage Magic Jack and others.  You can sometimes get 
better quality from many of the traditional phone carriers also, but, in 
general convenience means higher costs.
 
Good luck.
 
 
 
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Ann Chiappetta
Sent: Sunday, May 15, 2016 11:09 AM
To: viphone@googlegroups.com
Subject: accessible 800 phone service?
 
Hi,
Anyone know of  toll free phone services? Our organization is looking for one. 
This isn’t like teleconferencing, it’s for  an information line.
TX
Annie
 
Follow me:
www.thought-wheel.com
facebook: Annie Chiappetta  Twitter AnnieDungarees
 
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Re: accessible 800 phone service?

[Scott Berry]

Why not take a look at www.grasshoper.com  and see 
what they say.  I think I can refer you if you like what they offer.  They have 
some really cool features.


> On May 15, 2016, at 9:09 AM, Ann Chiappetta  wrote:
> 
> Hi,
> Anyone know of  toll free phone services? Our organization is looking for 
> one. This isn’t like teleconferencing, it’s for  an information line.
> TX
> Annie
>  
> Follow me:
> www.thought-wheel.com 
> facebook: Annie Chiappetta  Twitter AnnieDungarees
>  
> 
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accessible 800 phone service?

[Ann Chiappetta]

Hi,

Anyone know of  toll free phone services? Our organization is looking for
one. This isn't like teleconferencing, it's for  an information line.

TX

Annie

 

Follow me:

www.thought-wheel.com  

facebook: Annie Chiappetta  Twitter AnnieDungarees

 

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