Re: ADSL2 speed Westnet

[John Daniels]

Hi RobD

Yes I have tried the MTU at 1432 and also 1450 and 1492.

It seems I get the highest speed at 1450 but only by 10KBs.  The speed has 
dropped only once today and unplugging the modem brought it back up.

Cheers

John




On 22/06/2011, at 10:04 PM, Rob Davies wrote:

> 
> Hi John,
> 
> Within the Billion did you change your MTU to 1432.
> Make sure you are setting this at its PPPoE settings page.
> Not the interface settings.
> Then restart modem.
> 
> Cheers!
> `RobD...
> 
> 
> On 22Jun2011, at 6:49 pm, John Daniels wrote:
> 
>> 
>> Hi RobD & Ronni
>> 
>> Following on from my email on Monday, yesterday  speed was OK also  this 
>> afternoon at around  280-300KBs.
>> 
>> At 6.25pm today speed 164KBs
>> Power off modem for 20 secs, re test showed 290KBs.
>> 15 minutes later it remains the same at 290KBs.
>> 
>> So does the modem get tired, lose interest, or does it appear faulty. It's a 
>> new Billion 7800N?
>> 
>> Cheer
>> 
>> John
>> 
>> 
>> 
>> On 21/06/2011, at 12:11 AM, Rob Davies wrote:
>> 
>>> 
>>> Hi John,
>>> Ok, now it is coming clearer, MTU
>>> Within your modem which I assume you do your PPPoE handshake with.
>>> Adjust the MTU too 1432, see if that sustains speed.
>>> Can actually go down to about 1400 safely, but start there and see if 
>>> improvement.
>>> I utilise 1412 on one of the ADSL and the other is doing fine at 1492.
>>> 
>>> If your mac is doing the PPPoE handshake then  adjust within System 
>>> Preferences at Ethernet in advance.
>>> 
>>> Adjusting infinitely will offer slight gains or losses, but for moment we 
>>> are seeking a constant speed, it may have to go up?
>>> 
>>> Cheers!
>>> `RobD...
>>> 
>>> On 20Jun2011, at 8:20 pm, John Daniels wrote:
>>> 
 Hi RobD & Ronni
 
 Rob's final suggestion to power off modem and wait 15 seconds produced 
 these figures:-
 
 Before modem off   163KBs
 After modem back on  290KBs
 15 minutes later   282KBs
 
 Can anyone  explain this? It would be an enormous coincidence if 
 congestion ceased just then. with only about a minute between tests.
 
 Cheers
 
 John
 
 
 
 
 
 
 John Daniels
 jdani...@westnet.com.au
 
 
 
 On 20/06/2011, at 4:36 PM, Rob Davies wrote:
 
> 
> Apologies List supposed to send Sunday Morning, John should have received 
> then, but not list.
> 
> Morning,
> 
> Could go on about relevance or not of PING and DNS?
> 
> Except one warning if you are an iiNet customer your free bandwidth 
> (FREEZONE) known as WAIX in WA possibly will not happen, when using other 
> DNS.
> One of the largest complaints of customers to iiNet call centres every 
> month. WHY have I been throttled.
> iiNet utilises dynamic DNS servers, being multiple DNS servers throughout 
> AU, and the same IP allover. Westnets probably included within.
> These then allocate services and Ports to relevant request through 
> regional servers.
> 
> If iiNet customer visit your toolbox page and crank up your speed to 
> Gamer, and you will achieve a really fast PING.
> But downloads will take longer to come down, as it is impossible to 
> sustain such. 
> Being many timeouts - disconnections, once past initial burst of 
> connection.
> Hence, why it is called Gamer an instant response to input of device, but 
> difficult to sustain except for that ms.
> Same as your overall experience for web surfing, VOIP and other services, 
> become vulnerable, read warnings on page.
> 
> John tomorrow when speed fluctuates power off modem count to 15, power 
> back on and post results?
> Before & After possibly  : Then 15 Minutes Later, what is speed?
> 
> Cheers!
> `RobD...
> 
> On 19Jun2011, at 5:33 pm, John Daniels wrote:
> 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Unsubscribe - 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Unsubscribe - 
>>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Unsubscribe - 
>> 
> 
> 
> 
> 
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> Archives - 
> Guidelines - 
> Unsubscribe - 
> 




-- The WA Macintosh Us

Re: ADSL2 speed Westnet

[Rob Davies]

Hi John,

Within the Billion did you change your MTU to 1432.
Make sure you are setting this at its PPPoE settings page.
Not the interface settings.
Then restart modem.

Cheers!
`RobD...


On 22Jun2011, at 6:49 pm, John Daniels wrote:

> 
> Hi RobD & Ronni
> 
> Following on from my email on Monday, yesterday  speed was OK also  this 
> afternoon at around  280-300KBs.
> 
> At 6.25pm today speed 164KBs
> Power off modem for 20 secs, re test showed 290KBs.
> 15 minutes later it remains the same at 290KBs.
> 
> So does the modem get tired, lose interest, or does it appear faulty. It's a 
> new Billion 7800N?
> 
> Cheer
> 
> John
> 
> 
> 
> On 21/06/2011, at 12:11 AM, Rob Davies wrote:
> 
>> 
>> Hi John,
>> Ok, now it is coming clearer, MTU
>> Within your modem which I assume you do your PPPoE handshake with.
>> Adjust the MTU too 1432, see if that sustains speed.
>> Can actually go down to about 1400 safely, but start there and see if 
>> improvement.
>> I utilise 1412 on one of the ADSL and the other is doing fine at 1492.
>> 
>> If your mac is doing the PPPoE handshake then  adjust within System 
>> Preferences at Ethernet in advance.
>> 
>> Adjusting infinitely will offer slight gains or losses, but for moment we 
>> are seeking a constant speed, it may have to go up?
>> 
>> Cheers!
>> `RobD...
>> 
>> On 20Jun2011, at 8:20 pm, John Daniels wrote:
>> 
>>> Hi RobD & Ronni
>>> 
>>> Rob's final suggestion to power off modem and wait 15 seconds produced 
>>> these figures:-
>>> 
>>> Before modem off   163KBs
>>> After modem back on  290KBs
>>> 15 minutes later   282KBs
>>> 
>>> Can anyone  explain this? It would be an enormous coincidence if congestion 
>>> ceased just then. with only about a minute between tests.
>>> 
>>> Cheers
>>> 
>>> John
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> John Daniels
>>> jdani...@westnet.com.au
>>> 
>>> 
>>> 
>>> On 20/06/2011, at 4:36 PM, Rob Davies wrote:
>>> 
 
 Apologies List supposed to send Sunday Morning, John should have received 
 then, but not list.
 
 Morning,
 
 Could go on about relevance or not of PING and DNS?
 
 Except one warning if you are an iiNet customer your free bandwidth 
 (FREEZONE) known as WAIX in WA possibly will not happen, when using other 
 DNS.
 One of the largest complaints of customers to iiNet call centres every 
 month. WHY have I been throttled.
 iiNet utilises dynamic DNS servers, being multiple DNS servers throughout 
 AU, and the same IP allover. Westnets probably included within.
 These then allocate services and Ports to relevant request through 
 regional servers.
 
 If iiNet customer visit your toolbox page and crank up your speed to 
 Gamer, and you will achieve a really fast PING.
 But downloads will take longer to come down, as it is impossible to 
 sustain such. 
 Being many timeouts - disconnections, once past initial burst of 
 connection.
 Hence, why it is called Gamer an instant response to input of device, but 
 difficult to sustain except for that ms.
 Same as your overall experience for web surfing, VOIP and other services, 
 become vulnerable, read warnings on page.
 
 John tomorrow when speed fluctuates power off modem count to 15, power 
 back on and post results?
 Before & After possibly  : Then 15 Minutes Later, what is speed?
 
 Cheers!
 `RobD...
 
 On 19Jun2011, at 5:33 pm, John Daniels wrote:
 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Unsubscribe - 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Unsubscribe - 
>> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Unsubscribe - 
> 




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Re: ADSL2 speed Westnet

[John Daniels]

Hi RobD & Ronni

Following on from my email on Monday, yesterday  speed was OK also  this 
afternoon at around  280-300KBs.

At 6.25pm today speed 164KBs
Power off modem for 20 secs, re test showed 290KBs.
15 minutes later it remains the same at 290KBs.

So does the modem get tired, lose interest, or does it appear faulty. It's a 
new Billion 7800N?

Cheer

John



On 21/06/2011, at 12:11 AM, Rob Davies wrote:

> 
> Hi John,
> Ok, now it is coming clearer, MTU
> Within your modem which I assume you do your PPPoE handshake with.
> Adjust the MTU too 1432, see if that sustains speed.
> Can actually go down to about 1400 safely, but start there and see if 
> improvement.
> I utilise 1412 on one of the ADSL and the other is doing fine at 1492.
> 
> If your mac is doing the PPPoE handshake then  adjust within System 
> Preferences at Ethernet in advance.
> 
> Adjusting infinitely will offer slight gains or losses, but for moment we are 
> seeking a constant speed, it may have to go up?
> 
> Cheers!
> `RobD...
> 
> On 20Jun2011, at 8:20 pm, John Daniels wrote:
> 
>> Hi RobD & Ronni
>> 
>> Rob's final suggestion to power off modem and wait 15 seconds produced these 
>> figures:-
>> 
>> Before modem off   163KBs
>> After modem back on  290KBs
>> 15 minutes later   282KBs
>> 
>> Can anyone  explain this? It would be an enormous coincidence if congestion 
>> ceased just then. with only about a minute between tests.
>> 
>> Cheers
>> 
>> John
>> 
>> 
>> 
>> 
>> 
>> 
>> John Daniels
>> jdani...@westnet.com.au
>> 
>> 
>> 
>> On 20/06/2011, at 4:36 PM, Rob Davies wrote:
>> 
>>> 
>>> Apologies List supposed to send Sunday Morning, John should have received 
>>> then, but not list.
>>> 
>>> Morning,
>>> 
>>> Could go on about relevance or not of PING and DNS?
>>> 
>>> Except one warning if you are an iiNet customer your free bandwidth 
>>> (FREEZONE) known as WAIX in WA possibly will not happen, when using other 
>>> DNS.
>>> One of the largest complaints of customers to iiNet call centres every 
>>> month. WHY have I been throttled.
>>> iiNet utilises dynamic DNS servers, being multiple DNS servers throughout 
>>> AU, and the same IP allover. Westnets probably included within.
>>> These then allocate services and Ports to relevant request through regional 
>>> servers.
>>> 
>>> If iiNet customer visit your toolbox page and crank up your speed to Gamer, 
>>> and you will achieve a really fast PING.
>>> But downloads will take longer to come down, as it is impossible to sustain 
>>> such. 
>>> Being many timeouts - disconnections, once past initial burst of connection.
>>> Hence, why it is called Gamer an instant response to input of device, but 
>>> difficult to sustain except for that ms.
>>> Same as your overall experience for web surfing, VOIP and other services, 
>>> become vulnerable, read warnings on page.
>>> 
>>> John tomorrow when speed fluctuates power off modem count to 15, power back 
>>> on and post results?
>>> Before & After possibly  : Then 15 Minutes Later, what is speed?
>>> 
>>> Cheers!
>>> `RobD...
>>> 
>>> On 19Jun2011, at 5:33 pm, John Daniels wrote:
>>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Unsubscribe - 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Unsubscribe - 
> 




-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Unsubscribe - 

Re: ADSL2 speed Westnet

[Rob Davies]

Hi John,
Ok, now it is coming clearer, MTU
Within your modem which I assume you do your PPPoE handshake with.
Adjust the MTU too 1432, see if that sustains speed.
Can actually go down to about 1400 safely, but start there and see if 
improvement.
I utilise 1412 on one of the ADSL and the other is doing fine at 1492.

If your mac is doing the PPPoE handshake then  adjust within System Preferences 
at Ethernet in advance.

Adjusting infinitely will offer slight gains or losses, but for moment we are 
seeking a constant speed, it may have to go up?

Cheers!
`RobD...

On 20Jun2011, at 8:20 pm, John Daniels wrote:

> Hi RobD & Ronni
> 
> Rob's final suggestion to power off modem and wait 15 seconds produced these 
> figures:-
> 
> Before modem off   163KBs
> After modem back on  290KBs
> 15 minutes later   282KBs
> 
> Can anyone  explain this? It would be an enormous coincidence if congestion 
> ceased just then. with only about a minute between tests.
> 
> Cheers
> 
> John
> 
> 
> 
> 
> 
> 
> John Daniels
> jdani...@westnet.com.au
> 
> 
> 
> On 20/06/2011, at 4:36 PM, Rob Davies wrote:
> 
>> 
>> Apologies List supposed to send Sunday Morning, John should have received 
>> then, but not list.
>> 
>> Morning,
>> 
>> Could go on about relevance or not of PING and DNS?
>> 
>> Except one warning if you are an iiNet customer your free bandwidth 
>> (FREEZONE) known as WAIX in WA possibly will not happen, when using other 
>> DNS.
>> One of the largest complaints of customers to iiNet call centres every 
>> month. WHY have I been throttled.
>> iiNet utilises dynamic DNS servers, being multiple DNS servers throughout 
>> AU, and the same IP allover. Westnets probably included within.
>> These then allocate services and Ports to relevant request through regional 
>> servers.
>> 
>> If iiNet customer visit your toolbox page and crank up your speed to Gamer, 
>> and you will achieve a really fast PING.
>> But downloads will take longer to come down, as it is impossible to sustain 
>> such. 
>> Being many timeouts - disconnections, once past initial burst of connection.
>> Hence, why it is called Gamer an instant response to input of device, but 
>> difficult to sustain except for that ms.
>> Same as your overall experience for web surfing, VOIP and other services, 
>> become vulnerable, read warnings on page.
>> 
>> John tomorrow when speed fluctuates power off modem count to 15, power back 
>> on and post results?
>> Before & After possibly  : Then 15 Minutes Later, what is speed?
>> 
>> Cheers!
>> `RobD...
>> 
>> On 19Jun2011, at 5:33 pm, John Daniels wrote:
>> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Unsubscribe - 




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Re: ADSL2 speed Westnet

[John Daniels]

Hi RobD & Ronni

Rob's final suggestion to power off modem and wait 15 seconds produced these 
figures:-

Before modem off   163KBs
After modem back on  290KBs
15 minutes later   282KBs

Can anyone  explain this? It would be an enormous coincidence if congestion 
ceased just then. with only about a minute between tests.

Cheers

John






John Daniels
jdani...@westnet.com.au



On 20/06/2011, at 4:36 PM, Rob Davies wrote:

> 
> Apologies List supposed to send Sunday Morning, John should have received 
> then, but not list.
> 
> Morning,
> 
> Could go on about relevance or not of PING and DNS?
> 
> Except one warning if you are an iiNet customer your free bandwidth 
> (FREEZONE) known as WAIX in WA possibly will not happen, when using other DNS.
> One of the largest complaints of customers to iiNet call centres every month. 
> WHY have I been throttled.
> iiNet utilises dynamic DNS servers, being multiple DNS servers throughout AU, 
> and the same IP allover. Westnets probably included within.
> These then allocate services and Ports to relevant request through regional 
> servers.
> 
> If iiNet customer visit your toolbox page and crank up your speed to Gamer, 
> and you will achieve a really fast PING.
> But downloads will take longer to come down, as it is impossible to sustain 
> such. 
> Being many timeouts - disconnections, once past initial burst of connection.
> Hence, why it is called Gamer an instant response to input of device, but 
> difficult to sustain except for that ms.
> Same as your overall experience for web surfing, VOIP and other services, 
> become vulnerable, read warnings on page.
> 
> John tomorrow when speed fluctuates power off modem count to 15, power back 
> on and post results?
> Before & After possibly  : Then 15 Minutes Later, what is speed?
> 
> Cheers!
> `RobD...
> 
> On 19Jun2011, at 5:33 pm, John Daniels wrote:
> 




-- The WA Macintosh User Group Mailing List --
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Re: ADSL2 speed Westnet

[John Daniels]

Hi Ronni and RobD

Thank you for your continued interest in this issue. to answer some of the 
queries:-

Speed now 5.55pm on iinet mirror down to 164KBs  (301KB at 3.25pm)

My neighbour is on wireless and is currently not on line. I don't know if I 
share the line with him and I doubt if he would know anyway.
There are no other family members on the network.
No phishing
No malware
No difference in speed with anti virus switched off.
No other program running
Don't have iphone or similar
I'm not on wifi
I monitor with iinet mirror and with ozspeedtest using iinet.
I have updated the router firmware
I have a splitter installed taking the incoming ADSL feed straight to the modem 
connection.

I will contact Westnet with the latest speed figures and maybe they will send 
the Level 2 tech this time.

There is absolutely no doubt in my mind that the speed drop of at least 50% is 
time based since I have checked it for weeks, often every hour all day and 
evenings and weekends are the times.

Cheers
John
On 20/06/2011, at 5:07 PM, Rob Davies wrote:

> 
> Afternoon,
> 
> I agree with Robin it is not a DNS issue, as the technician would have 
> checked for this in his fault diagnosis.
> Last Post to List, I can make your DNS PING response of 2-3ms  if on iiNet 
> ADSL1 or above. 
> 
> It simply is a congestion issue, and I still believe it is happening in his 
> abode or damn close.
> 
> Pair Gaining...
> RIM
> Family members on Network, at same time.
> Trojan/Malware program (unlikely, but never know)
> Phishing Attacks.
> Virus Scanners.
> Software Updates.
> Background programs. 
> This one I found out about other day on someones iPhone4 constantly 
> downloading @ 4.5 - 6 mbits.
> Causing some grief on WiFi networks monitoring servers. Updating Videos 
> within MLB app when it enters WiFi domain.
> Crossed Line, although technician should have noticed.
> etc
> 
> To repeat myself again ADSL does not fade out to the degree John is 
> mentioning, then resume to previous levels without  a reset.
> Yes servers do take a hit, but mainly to the tune of 50-60kb, but this again 
> could be site you are visiting.
> 
> AN ADSL CONNECTION WILL MAINTAIN ITS CONNECTION SPEED TO EXCHANGE, give or 
> take 10%.
> Activity from servers after exchange is pending on Bandwidth to Server, then 
> its bandwidth coming back.
> 
> These are reasons why I was questioning John, and asking for Activity on 
> Machine.
> Then the most important part where are you monitoring your speed test from?
> Same with PING test, try using UWA NTP servers for a consistent measuring 
> stick.
> 
> Cheers!
> `RobD...
> 
> 
> On 20Jun2011, at 4:23 pm, Ronda Brown wrote:
> 
>> 
>> 
>> On 20/06/2011, at 4:00 PM, Robin Belford wrote:
>> 
>>> Just to clarify one thing.
>>> 
>>> John's problem is a slowdown of this internet connection. Let's call it 
>>> bandwidth.
>>> It appears to be caused by congestion on the DSLAM at the exchange, or 
>>> perhaps a faulty joint in the local loop (copper) wiring. It could be 
>>> caused by a firmware issue in his modem/router or some of the other items 
>>> listed below.
>>> but
>>> No amount of changing DNS servers will fix this. You certainly will get 
>>> faster results back for a IP address lookup, or name search request, but it 
>>> won't help a slow download.
>>> 
>>> robin
>> 
>> 
>> Hi Robin,
>> 
>> Yes and No. John’s problem does appear to be caused by congestion on the 
>> internet at “peak traffic” times and we are trying to get the best possible 
>> results we can for John. Hence all the testing of DNS IP Addresses, 
>> background activities happening etc. etc.
>> 
>> I don’t agree with your comment that  "No amount of changing DNS servers 
>> will fix this”. OK, it won’t fix it completely (as we don’t have a lot of 
>> control over Internet congestion),  but it can help him achieve better 
>> results than he is at the moment.
>> 
>> Virtually any time an application on your Mac does anything on the 
>> Internet—checking your email, loading a Web page, running Software Update, 
>> using Ping in iTunes, and so on—it must find the IP address of the server it 
>> wants to communicate with. To do this, it uses the domain name service 
>> (DNS): it queries a device called a domain name server, which keeps records 
>> of which domain names (such as tidbits.com) correspond to which numeric 
>> addresses (such as 184.106.219.205).
>> 
>> If the first DNS server your Mac asks doesn’t know the address, the server 
>> queries another, and so on up a hierarchical chain leading to a small number 
>> of authoritative servers for an entire top-level domain (such as .com).
>> 
>> This system is fairly well known, but many people don’t realize that:
>> •A seemingly simple activity such as loading a Web page could involve a 
>> handful, or even dozens of DNS lookups.
>> •DNS lookups take time, and must happen before any data can be 
>> transferred between your computer and the server. So, the more DNS lookups 
>> t

Re: ADSL2 speed Westnet

[Rob Davies]

Afternoon,

I agree with Robin it is not a DNS issue, as the technician would have checked 
for this in his fault diagnosis.
Last Post to List, I can make your DNS PING response of 2-3ms  if on iiNet 
ADSL1 or above. 

It simply is a congestion issue, and I still believe it is happening in his 
abode or damn close.

Pair Gaining...
RIM
Family members on Network, at same time.
Trojan/Malware program (unlikely, but never know)
Phishing Attacks.
Virus Scanners.
Software Updates.
Background programs. 
This one I found out about other day on someones iPhone4 constantly downloading 
@ 4.5 - 6 mbits.
Causing some grief on WiFi networks monitoring servers. Updating Videos within 
MLB app when it enters WiFi domain.
Crossed Line, although technician should have noticed.
etc

To repeat myself again ADSL does not fade out to the degree John is mentioning, 
then resume to previous levels without  a reset.
Yes servers do take a hit, but mainly to the tune of 50-60kb, but this again 
could be site you are visiting.

AN ADSL CONNECTION WILL MAINTAIN ITS CONNECTION SPEED TO EXCHANGE, give or take 
10%.
Activity from servers after exchange is pending on Bandwidth to Server, then 
its bandwidth coming back.

These are reasons why I was questioning John, and asking for Activity on 
Machine.
Then the most important part where are you monitoring your speed test from?
Same with PING test, try using UWA NTP servers for a consistent measuring stick.

Cheers!
`RobD...


On 20Jun2011, at 4:23 pm, Ronda Brown wrote:

> 
> 
> On 20/06/2011, at 4:00 PM, Robin Belford wrote:
> 
>> Just to clarify one thing.
>> 
>> John's problem is a slowdown of this internet connection. Let's call it 
>> bandwidth.
>> It appears to be caused by congestion on the DSLAM at the exchange, or 
>> perhaps a faulty joint in the local loop (copper) wiring. It could be caused 
>> by a firmware issue in his modem/router or some of the other items listed 
>> below.
>> but
>> No amount of changing DNS servers will fix this. You certainly will get 
>> faster results back for a IP address lookup, or name search request, but it 
>> won't help a slow download.
>> 
>> robin
> 
> 
> Hi Robin,
> 
> Yes and No. John’s problem does appear to be caused by congestion on the 
> internet at “peak traffic” times and we are trying to get the best possible 
> results we can for John. Hence all the testing of DNS IP Addresses, 
> background activities happening etc. etc.
> 
> I don’t agree with your comment that  "No amount of changing DNS servers will 
> fix this”. OK, it won’t fix it completely (as we don’t have a lot of control 
> over Internet congestion),  but it can help him achieve better results than 
> he is at the moment.
> 
> Virtually any time an application on your Mac does anything on the 
> Internet—checking your email, loading a Web page, running Software Update, 
> using Ping in iTunes, and so on—it must find the IP address of the server it 
> wants to communicate with. To do this, it uses the domain name service (DNS): 
> it queries a device called a domain name server, which keeps records of which 
> domain names (such as tidbits.com) correspond to which numeric addresses 
> (such as 184.106.219.205).
> 
> If the first DNS server your Mac asks doesn’t know the address, the server 
> queries another, and so on up a hierarchical chain leading to a small number 
> of authoritative servers for an entire top-level domain (such as .com).
> 
> This system is fairly well known, but many people don’t realize that:
> • A seemingly simple activity such as loading a Web page could involve a 
> handful, or even dozens of DNS lookups.
> • DNS lookups take time, and must happen before any data can be 
> transferred between your computer and the server. So, the more DNS lookups 
> that must take place, and the longer each one takes, the longer you must wait 
> for the connection to become active.
> • Some DNS servers are much faster than others.
> • You’re not stuck with the DNS servers your ISP tells you to use—you 
> have complete freedom to choose!
> 
> Every ISP provides DNS servers—they may give you addresses to enter manually 
> when setting up your Mac and other devices, or they may use a dynamic method, 
> such as DHCP, to automatically tell your Mac which DNS servers to use. 
> Either way, you may override this choice if your ISP’s DNS servers don’t 
> perform as well as you’d like.
> 
> This is why we are using “namebench” (among other testing, if you have been 
> following the thread) to test this and find out for sure how fast John’s DNS 
> servers are—and whether there might be an alternative?
> 
> It is time consuming & frustrating trying to locate where the bottleneck is 
> and what is causing it.
> But we are getting better results than John was originally experiencing and 
> hope to get better with more testing.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.6.7 

Re: ADSL2 speed Westnet

[Rob Davies]

Apologies List supposed to send Sunday Morning, John should have received then, 
but not list.

Morning,

Could go on about relevance or not of PING and DNS?

Except one warning if you are an iiNet customer your free bandwidth (FREEZONE) 
known as WAIX in WA possibly will not happen, when using other DNS.
One of the largest complaints of customers to iiNet call centres every month. 
WHY have I been throttled.
iiNet utilises dynamic DNS servers, being multiple DNS servers throughout AU, 
and the same IP allover. Westnets probably included within.
These then allocate services and Ports to relevant request through regional 
servers.

If iiNet customer visit your toolbox page and crank up your speed to Gamer, and 
you will achieve a really fast PING.
But downloads will take longer to come down, as it is impossible to sustain 
such. 
Being many timeouts - disconnections, once past initial burst of connection.
Hence, why it is called Gamer an instant response to input of device, but 
difficult to sustain except for that ms.
Same as your overall experience for web surfing, VOIP and other services, 
become vulnerable, read warnings on page.

John tomorrow when speed fluctuates power off modem count to 15, power back on 
and post results?
Before & After possibly  : Then 15 Minutes Later, what is speed?

Cheers!
`RobD...

On 19Jun2011, at 5:33 pm, John Daniels wrote:

> Hi Ronni
> 
> Many thanks for all that work on my behalf.
> 
> I have done the ping tests on 203.10.1.9 Average is 18.566.  On 203.21.20.20 
> Av 310.353 
> My Primary DNS as shown by the router 203.0.178.191 Av 21.882
> My secondary 203.215.29.191 Av18.671
> 
> I have also done the namebench tests, but first perhaps you can interpret the 
> ping figures for me.  To me it looks as if DNS 203.10.1.9 is the fastest. Is 
> that right?
> 
> By the way my speed at 2.50pm today touched 300KBs but is now at 5.35pm 145KBs
> 
> Cheers
> John
> 
> On 18/06/2011, at 12:32 PM, Ronda Brown wrote:
> 
>> Hi John,
>> 
>> Just following up on the progress with your drop in speed at times of 
>> ‘perhaps’ Internet traffic congestion on the Hammersley Exchange.
>> Do you have Westnet DNS Addresses - Primary & Secondary in your Modem / 
>> Router and also System Preferences > Network - Advanced - DNS - DNS Servers: 
>> ?
>> If not, I suggest perhaps you do.
>> 
>> I’ve done testing of my Westnet  Bundled ADSL1 Home-4 1.5Mb to 8Mb/384Kb 
>> 50GB / 50GB connection out of Mandurah North Exchange, using different DNS 
>> Servers. 
>> First Test was Using Network Utility - Ping
>> Tested Google DNS 8.8.8.8, 8.8.4.4   OpenDNS 208.67.222.222, 208.67.220.220 
>> & Westnet DNS 203.21.20.20, 203.10.1.9
>> Result: Westnet Primary & Secondary DNS were fastest (which isn’t a surprise)
>> 
>> Second Test was using “namebench” which is a tool you can use to find out 
>> which DNS service is faster for you.
>> Below is the results using namebench. 
>> Conclusion: Both Tests showed using Westnet DNS Servers was the fastest 
>> connection for me.
>> Your connection may vary to mine.
>> 
>> You can download “namebench” from this link: 
>> 
>> Click the  "namebench-1.3.1-Mac_OS_X.dmg” under Downloads.
>> 
>> 
>> 
>> 
>> 
>> namebench 1.3.1
>> Your current primary DNS server is
>> Fastest
>> Recommended configuration (fastest + nearest)
>> Primary Server   
>> 203.21.20.20
>> SYS-203.21.20.20
>> Secondary Server 
>> 203.10.1.9
>> SYS-203.10.1.9
>> Tertiary Server  
>> 203.0.178.191
>> iiNet AU
>> Tested DNS Servers
>> 
>> IP   Descr.  HostnameAvg (ms)DiffMin Max TO  
>> NX  Notes
>> 203.21.20.20 SYS-203.21.20.20dnscache01.westnet.com.au   200.87  
>> 28.4880.2   0   1   
>>  • The current preferred DNS server.
>>  • www.facebook.com appears incorrect: 69.171.228.40
>>  • twitter.com appears incorrect: 199.59.149.230, 199.59.149.198, 
>> 199.59.148.10
>>  • Replica of Internal 192-0-1 [192.168.0.1]
>> 203.10.1.9   SYS-203.10.1.9  dnscache02.westnet.com.au   228.37  -12.0%  
>> 28.43500.0  1   1   
>>  • A backup DNS server for this system.
>>  • twitter.com appears incorrect: 199.59.148.10, 199.59.149.230, 
>> 199.59.148.82
>>  • www.facebook.com appears incorrect: 69.171.228.13
>> 203.0.178.191iiNet AUdns.iinet.net.au260.01  -22.7%  
>> 28.53500.0  4   1   
>>  • twitter.com appears incorrect: 199.59.149.230, 199.59.148.10, 
>> 199.59.149.198
>>  • www.facebook.com appears incorrect: 69.171.224.39
>> 203.50.2.71  Telstra lon AU  lon-resolver.telstra.net364.99  -45.0%  
>> 29.13500.0  7   0   
>>  • twitter.com appears incorrect: 199.59.149.230, 199.59.148.82, 
>> 199.59.149.198
>>  • www.facebook.com appears incorrect: 69.171.224.12
>> 139.130.4.4  Telstra AU  uneeda.telstra.net  422.05  -52.4%  28.6
>> 3500.0  13  0   
>>  • twitter.com

Re: ADSL2 speed Westnet

[Ronda Brown]

On 20/06/2011, at 4:00 PM, Robin Belford wrote:

> Just to clarify one thing.
> 
> John's problem is a slowdown of this internet connection. Let's call it 
> bandwidth.
> It appears to be caused by congestion on the DSLAM at the exchange, or 
> perhaps a faulty joint in the local loop (copper) wiring. It could be caused 
> by a firmware issue in his modem/router or some of the other items listed 
> below.
> but
> No amount of changing DNS servers will fix this. You certainly will get 
> faster results back for a IP address lookup, or name search request, but it 
> won't help a slow download.
> 
> robin


Hi Robin,

Yes and No. John’s problem does appear to be caused by congestion on the 
internet at “peak traffic” times and we are trying to get the best possible 
results we can for John. Hence all the testing of DNS IP Addresses, background 
activities happening etc. etc.

I don’t agree with your comment that  "No amount of changing DNS servers will 
fix this”. OK, it won’t fix it completely (as we don’t have a lot of control 
over Internet congestion),  but it can help him achieve better results than he 
is at the moment.

Virtually any time an application on your Mac does anything on the 
Internet—checking your email, loading a Web page, running Software Update, 
using Ping in iTunes, and so on—it must find the IP address of the server it 
wants to communicate with. To do this, it uses the domain name service (DNS): 
it queries a device called a domain name server, which keeps records of which 
domain names (such as tidbits.com) correspond to which numeric addresses (such 
as 184.106.219.205).

If the first DNS server your Mac asks doesn’t know the address, the server 
queries another, and so on up a hierarchical chain leading to a small number of 
authoritative servers for an entire top-level domain (such as .com).

This system is fairly well known, but many people don’t realize that:
•   A seemingly simple activity such as loading a Web page could involve a 
handful, or even dozens of DNS lookups.
•   DNS lookups take time, and must happen before any data can be 
transferred between your computer and the server. So, the more DNS lookups that 
must take place, and the longer each one takes, the longer you must wait for 
the connection to become active.
•   Some DNS servers are much faster than others.
•   You’re not stuck with the DNS servers your ISP tells you to use—you 
have complete freedom to choose!

Every ISP provides DNS servers—they may give you addresses to enter manually 
when setting up your Mac and other devices, or they may use a dynamic method, 
such as DHCP, to automatically tell your Mac which DNS servers to use. 
Either way, you may override this choice if your ISP’s DNS servers don’t 
perform as well as you’d like.

This is why we are using “namebench” (among other testing, if you have been 
following the thread) to test this and find out for sure how fast John’s DNS 
servers are—and whether there might be an alternative?

It is time consuming & frustrating trying to locate where the bottleneck is and 
what is causing it.
But we are getting better results than John was originally experiencing and 
hope to get better with more testing.

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.7 Snow Leopard
Windows 7 Ultimate (under sufferance)















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Re: ADSL2 speed Westnet

[Robin Belford]

Just to clarify one thing.

John's problem is a slowdown of this internet connection. Let's call it 
bandwidth.
It appears to be caused by congestion on the DSLAM at the exchange, or perhaps 
a faulty joint in the local loop (copper) wiring. It could be caused by a 
firmware issue in his modem/router or some of the other items listed below.
but
No amount of changing DNS servers will fix this. You certainly will get faster 
results back for a IP address lookup, or name search request, but it won't help 
a slow download.

robin


On 20/06/2011, at 3:47 PM, Ronda Brown wrote:

> 
> On 20/06/2011, at 3:30 PM, Michael Hawkins wrote:
> 
>> In the space of a few minutes speeds ranged from 3.4 mb/s download to 15.48 
>> (wireless), and 9.18 to 16.37 (ethernet, same modem). Uploads were all in 
>> vicinity of 0.83 to 0.85.
>> 
>> ADSL2+, Westnet, 77 St Georges Terrace
>> Perth.
> 
> Hi Michael,
> 
> Nothing unusual about speed changes, because there may be a great many links 
> in the chain between your Mac and the server it’s talking to, and any one of 
> them could be the bottleneck. 
> "For example:
> •  Your Mac itself could have network configuration problems.
> •  Your browser, or a plug-in, might be at fault 
> •   A particular process (such as an online backup program) could be 
> monopolising your Internet bandwidth.
> • You could have a bad Ethernet cable. (Seriously!)
> • The Wi-Fi connection between your Mac and your AirPort base station or 
> other wireless router might be too slow.
> • The broadband link to your ISP could be inherently slow, or the ISP 
> could be experiencing temporary congestion.
> • The DNS servers that map domain names to IP addresses could be 
> responding slowly, adding delays to each request you make.
> • The server on the other end—or any of the intervening routers, 
> switches, hubs, gateways, and other equipment—might be too slow.
> 
> When I Say “Slow...”
> Networking geeks are often quick to reprimand anyone who dares to use words 
> like “slow,” “fast,” or “speed” when referring to a network, because signal 
> speed per se—the movement of electrons through copper wire or photons through 
> optical fiber—isn’t what most people are talking about. So what are we 
> talking about?
> On the one hand, you have bandwidth, which is itself a metaphorical usage, 
> but now generally refers to the capacity, or maximum possible data transfer 
> rate, of a network segment as expressed in (tera-/ giga-/mega-/kilo-) bits 
> per second. For example, your DSL connection may have a bandwidth of 8 Mbps 
> (megabits per second), which means that, in theory, you could download a 1 MB 
> file
> (1 megabyte = 8 megabits) in 1 second.
> 
> However, a more important concept is throughput, which you can think of as 
> the real-world data transfer rate (amount of data received per unit of 
> time)—invariably a good bit lower than the theoretical bandwidth. Your 
> so-called 8 Mbps connection may have throughput of only, say, 6 Mbps—and that 
> can vary from moment to moment."
> 
> Networking is a very interesting challenging project ;-)
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.6.7 Snow Leopard
> Windows 7 Ultimate (under sufferance)
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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Re: ADSL2 speed Westnet

[Bill Parker]

That's an understatement at the end Ronni.  Reading through your list  
of variables gives me the shivers.  I spent a 30 minutes call with a  
young (very helpful) bloke at Westnet yesterday when I could not make  
my HUAWEI usb modem do anything beyond snails and dropout .  The end  
of that exchange as "Its Optus" and we have no control was the  
verdict.   At least I can send message to iphones with it!


Bill

On 20/06/2011, at 3:47 PM, Ronda Brown wrote:



On 20/06/2011, at 3:30 PM, Michael Hawkins wrote:

In the space of a few minutes speeds ranged from 3.4 mb/s download  
to 15.48 (wireless), and 9.18 to 16.37 (ethernet, same modem).  
Uploads were all in vicinity of 0.83 to 0.85.


ADSL2+, Westnet, 77 St Georges Terrace
Perth.


Hi Michael,

Nothing unusual about speed changes, because there may be a great  
many links in the chain between your Mac and the server it’s talking  
to, and any one of them could be the bottleneck.

"For example:
•  Your Mac itself could have network configuration problems.
•  Your browser, or a plug-in, might be at fault
•   A particular process (such as an online backup program)  
could be monopolising your Internet bandwidth.

•   You could have a bad Ethernet cable. (Seriously!)
•	The Wi-Fi connection between your Mac and your AirPort base  
station or other wireless router might be too slow.
•	The broadband link to your ISP could be inherently slow, or the  
ISP could be experiencing temporary congestion.
•	The DNS servers that map domain names to IP addresses could be  
responding slowly, adding delays to each request you make.
•	The server on the other end—or any of the intervening routers,  
switches, hubs, gateways, and other equipment—might be too slow.


When I Say “Slow...”
Networking geeks are often quick to reprimand anyone who dares to  
use words like “slow,” “fast,” or “speed” when referring to a  
network, because signal speed per se—the movement of electrons  
through copper wire or photons through optical fiber—isn’t what most  
people are talking about. So what are we talking about?
On the one hand, you have bandwidth, which is itself a metaphorical  
usage, but now generally refers to the capacity, or maximum possible  
data transfer rate, of a network segment as expressed in (tera-/  
giga-/mega-/kilo-) bits per second. For example, your DSL connection  
may have a bandwidth of 8 Mbps (megabits per second), which means  
that, in theory, you could download a 1 MB file

(1 megabyte = 8 megabits) in 1 second.

However, a more important concept is throughput, which you can think  
of as the real-world data transfer rate (amount of data received per  
unit of time)—invariably a good bit lower than the theoretical  
bandwidth. Your so-called 8 Mbps connection may have throughput of  
only, say, 6 Mbps—and that can vary from moment to moment."


Networking is a very interesting challenging project ;-)

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.7 Snow Leopard
Windows 7 Ultimate (under sufferance)















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Re: ADSL2 speed Westnet

[Ronda Brown]

On 20/06/2011, at 3:30 PM, Michael Hawkins wrote:

> In the space of a few minutes speeds ranged from 3.4 mb/s download to 15.48 
> (wireless), and 9.18 to 16.37 (ethernet, same modem). Uploads were all in 
> vicinity of 0.83 to 0.85.
> 
> ADSL2+, Westnet, 77 St Georges Terrace
> Perth.

Hi Michael,

Nothing unusual about speed changes, because there may be a great many links in 
the chain between your Mac and the server it’s talking to, and any one of them 
could be the bottleneck. 
"For example:
•  Your Mac itself could have network configuration problems.
•  Your browser, or a plug-in, might be at fault 
•   A particular process (such as an online backup program) could be 
monopolising your Internet bandwidth.
•   You could have a bad Ethernet cable. (Seriously!)
•   The Wi-Fi connection between your Mac and your AirPort base station or 
other wireless router might be too slow.
•   The broadband link to your ISP could be inherently slow, or the ISP 
could be experiencing temporary congestion.
•   The DNS servers that map domain names to IP addresses could be 
responding slowly, adding delays to each request you make.
•   The server on the other end—or any of the intervening routers, 
switches, hubs, gateways, and other equipment—might be too slow.

When I Say “Slow...”
Networking geeks are often quick to reprimand anyone who dares to use words 
like “slow,” “fast,” or “speed” when referring to a network, because signal 
speed per se—the movement of electrons through copper wire or photons through 
optical fiber—isn’t what most people are talking about. So what are we talking 
about?
On the one hand, you have bandwidth, which is itself a metaphorical usage, but 
now generally refers to the capacity, or maximum possible data transfer rate, 
of a network segment as expressed in (tera-/ giga-/mega-/kilo-) bits per 
second. For example, your DSL connection may have a bandwidth of 8 Mbps 
(megabits per second), which means that, in theory, you could download a 1 MB 
file
(1 megabyte = 8 megabits) in 1 second.

However, a more important concept is throughput, which you can think of as the 
real-world data transfer rate (amount of data received per unit of 
time)—invariably a good bit lower than the theoretical bandwidth. Your 
so-called 8 Mbps connection may have throughput of only, say, 6 Mbps—and that 
can vary from moment to moment."

Networking is a very interesting challenging project ;-)

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.7 Snow Leopard
Windows 7 Ultimate (under sufferance)















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Re: ADSL2 speed Westnet

[Michael Hawkins]

In the space of a few minutes speeds ranged from 3.4 mb/s download to 15.48
(wireless), and 9.18 to 16.37 (ethernet, same modem). Uploads were all in
vicinity of 0.83 to 0.85.

ADSL2+, Westnet, 77 St Georges Terrace
Perth.

From:  Ronda Brown 
Reply-To:  WAMUG Mailing List 
Date:  Mon, 20 Jun 2011 14:32:37 +0800
To:  WAMUG Mailing List 
Subject:  Re: ADSL2 speed Westnet

Hi again John,

When you are doing your Speed Testing.
After picking a test, <http://www.speedtest.net/> (this one is ok, I use it
sometimes for testing purposes)
follow these steps:

1. Restart your Mac.

2. To the extent possible, make sure no other devices on your network are
actively accessing the Internet right now‹including backing up files,
checking email, downloading software updates, and so on.

3. Launch only your Web browser‹don¹t run any other applications while the
test is running‹and make sure your browser has no other windows or tabs
open.

4. Visit the URL for the speed test you chose and run the test‹usually a
matter of clicking a single button.
If you have the option to choose a test server location, choose the one
closest to you.

5. Make a note of your results, and then repeat with a few other tests
and/or locations. 
Calculate the average download and upload speeds from your several tests.

If the numbers seem reasonable to you, keep things as they are.
If you¹re unhappy with the results:
Try unplugging your DSL modem, waiting a minute or two, and plugging it back
in. When it comes back to life, run the test again.
Sometimes a simple restart is all it needs.

Wait for a few hours and try the test again. If you¹re testing during peak
hours when lots of other people are using the network heavily, your results
may be slower than usual. With people video streaming etc, evening hours are
often the slowest.

Cheers,
Ronni

On 20/06/2011, at 2:08 PM, Ronda Brown wrote:

> 
> On 20/06/2011, at 1:48 PM, John Daniels wrote:
> 
>> Hi Ronni
>> Yes I took it this morning after I had changed the DNS settings
> 
> OK, thanks John.
> 
> 1. Put the Primary & Secondary IP addresses shown in the ³Recommended
> configuration² portion of the namebench window into your Modem / Router
> i.e 203.50.2.71, 203.0.178.191
> 
> 2. Save the configuration and reboot the Billion
> 
> 3. Then  Open System Preferences > Network
> 
> A) If you connect to your network via Ethernet, select your Ethernet network
> in the list on the left, make a note of the addresses in the DNS Server field
> in case you ever need to restore them, and then type the 3 recommended new IP
> addresses (in the order given) into that field (overwriting whatever¹s already
> there), separated by commas.
> i.e. 203.50.2.71, 203.0.178.191, 203.21.20.20
> 
> B) If you connect to your network via Wi-Fi, select your AirPort network in
> the list on the left, click Advanced, and then click DNS.
> In the column on the left, click the plus + icon, type in the first IP address
> that namebench returned, and then do the same for the other two.
> i.e 203.50.2.71
>  203.0.178.191
>  203.21.20.20
> 
> 4. Click OK.
> 
> 5. Close System Preferences.
> 
> Monitor your speed for awhile today, then do a restart of your computer, and
> then run the namebench tests again.
> Please let me know if namebench gives the same results.
> Also let me know your speed results, before the peak time later this afternoon
> and also later in the busy time when the internet becomes more congested.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 ³Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.6.7 Snow Leopard
> Windows 7 Ultimate (under sufferance)
> 





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Re: ADSL2 speed Westnet

[John Daniels]

Hi Ronni

Thankyou for all that info. I use 2 speedtest sites as recommended by Westnet. 
Both connect to the iinet server. They are "mirror.3fl.net.au/pub/speedtest"  
Right click on "50mb.txt", left click "download linked file." You can watch the 
variation in speed as it downloads. The other is www.ozspeedtest.com

I will do as you suggest and get back to you later.

Cheers
John


John Daniels
jdani...@westnet.com.au



On 20/06/2011, at 2:32 PM, Ronda Brown wrote:

> Hi again John,
> 
> When you are doing your Speed Testing.
> After picking a test,  (this one is ok, I use it 
> sometimes for testing purposes)
> follow these steps: 
> 
> 1. Restart your Mac.
> 
> 2. To the extent possible, make sure no other devices on your network are 
> actively accessing the Internet right now—including backing up files, 
> checking email, downloading software updates, and so on.
> 
> 3. Launch only your Web browser—don’t run any other applications while the 
> test is running—and make sure your browser has no other windows or tabs open.
> 
> 4. Visit the URL for the speed test you chose and run the test—usually a 
> matter of clicking a single button. 
> If you have the option to choose a test server location, choose the one 
> closest to you.
> 
> 5. Make a note of your results, and then repeat with a few other tests and/or 
> locations. 
> Calculate the average download and upload speeds from your several tests.
> 
> If the numbers seem reasonable to you, keep things as they are.
> If you’re unhappy with the results:
> Try unplugging your DSL modem, waiting a minute or two, and plugging it back 
> in. When it comes back to life, run the test again. 
> Sometimes a simple restart is all it needs.
> 
> Wait for a few hours and try the test again. If you’re testing during peak 
> hours when lots of other people are using the network heavily, your results 
> may be slower than usual. With people video streaming etc, evening hours are 
> often the slowest.
> 
> Cheers,
> Ronni
> 
> On 20/06/2011, at 2:08 PM, Ronda Brown wrote:
> 
>> 
>> On 20/06/2011, at 1:48 PM, John Daniels wrote:
>> 
>>> Hi Ronni
>>> Yes I took it this morning after I had changed the DNS settings
>> 
>> OK, thanks John.
>> 
>> 1. Put the Primary & Secondary IP addresses shown in the “Recommended 
>> configuration” portion of the namebench window into your Modem / Router
>> i.e 203.50.2.71, 203.0.178.191
>> 
>> 2. Save the configuration and reboot the Billion
>> 
>> 3. Then  Open System Preferences > Network
>> 
>> A) If you connect to your network via Ethernet, select your Ethernet network 
>> in the list on the left, make a note of the addresses in the DNS Server 
>> field in case you ever need to restore them, and then type the 3 recommended 
>> new IP addresses (in the order given) into that field (overwriting 
>> whatever’s already there), separated by commas.
>> i.e. 203.50.2.71, 203.0.178.191, 203.21.20.20
>> 
>> B) If you connect to your network via Wi-Fi, select your AirPort network in 
>> the list on the left, click Advanced, and then click DNS. 
>> In the column on the left, click the plus +  icon, type in the first IP 
>> address that namebench returned, and then do the same for the other two. 
>> i.e 203.50.2.71
>>  203.0.178.191 
>>  203.21.20.20
>> 
>> 4. Click OK.
>> 
>> 5. Close System Preferences.
>> 
>> Monitor your speed for awhile today, then do a restart of your computer, and 
>> then run the namebench tests again.
>> Please let me know if namebench gives the same results.
>> Also let me know your speed results, before the peak time later this 
>> afternoon and also later in the busy time when the internet becomes more 
>> congested.
>> 
>> Cheers,
>> Ronni
>> 
>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>> 
>> OS X 10.6.7 Snow Leopard
>> Windows 7 Ultimate (under sufferance)
>> 
> 
> 
> 
> 
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Re: ADSL2 speed Westnet

[Ronda Brown]

Hi again John,

When you are doing your Speed Testing.
After picking a test,  (this one is ok, I use it 
sometimes for testing purposes)
follow these steps: 

1. Restart your Mac.

2. To the extent possible, make sure no other devices on your network are 
actively accessing the Internet right now—including backing up files, checking 
email, downloading software updates, and so on.

3. Launch only your Web browser—don’t run any other applications while the test 
is running—and make sure your browser has no other windows or tabs open.

4. Visit the URL for the speed test you chose and run the test—usually a matter 
of clicking a single button. 
If you have the option to choose a test server location, choose the one closest 
to you.

5. Make a note of your results, and then repeat with a few other tests and/or 
locations. 
Calculate the average download and upload speeds from your several tests.

If the numbers seem reasonable to you, keep things as they are.
If you’re unhappy with the results:
Try unplugging your DSL modem, waiting a minute or two, and plugging it back 
in. When it comes back to life, run the test again. 
Sometimes a simple restart is all it needs.

Wait for a few hours and try the test again. If you’re testing during peak 
hours when lots of other people are using the network heavily, your results may 
be slower than usual. With people video streaming etc, evening hours are often 
the slowest.

Cheers,
Ronni

On 20/06/2011, at 2:08 PM, Ronda Brown wrote:

> 
> On 20/06/2011, at 1:48 PM, John Daniels wrote:
> 
>> Hi Ronni
>> Yes I took it this morning after I had changed the DNS settings
> 
> OK, thanks John.
> 
> 1. Put the Primary & Secondary IP addresses shown in the “Recommended 
> configuration” portion of the namebench window into your Modem / Router
> i.e 203.50.2.71, 203.0.178.191
> 
> 2. Save the configuration and reboot the Billion
> 
> 3. Then  Open System Preferences > Network
> 
> A) If you connect to your network via Ethernet, select your Ethernet network 
> in the list on the left, make a note of the addresses in the DNS Server field 
> in case you ever need to restore them, and then type the 3 recommended new IP 
> addresses (in the order given) into that field (overwriting whatever’s 
> already there), separated by commas.
> i.e. 203.50.2.71, 203.0.178.191, 203.21.20.20
> 
> B) If you connect to your network via Wi-Fi, select your AirPort network in 
> the list on the left, click Advanced, and then click DNS. 
> In the column on the left, click the plus +   icon, type in the first IP 
> address that namebench returned, and then do the same for the other two. 
> i.e 203.50.2.71
>  203.0.178.191 
>  203.21.20.20
> 
> 4. Click OK.
> 
> 5. Close System Preferences.
> 
> Monitor your speed for awhile today, then do a restart of your computer, and 
> then run the namebench tests again.
> Please let me know if namebench gives the same results.
> Also let me know your speed results, before the peak time later this 
> afternoon and also later in the busy time when the internet becomes more 
> congested.
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
> 2.3GHz / 8GB / 750GB @ 7200rpm HD
> 
> OS X 10.6.7 Snow Leopard
> Windows 7 Ultimate (under sufferance)
> 




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Re: ADSL2 speed Westnet

[Ronda Brown]

On 20/06/2011, at 1:48 PM, John Daniels wrote:

> Hi Ronni
> Yes I took it this morning after I had changed the DNS settings

OK, thanks John.

1. Put the Primary & Secondary IP addresses shown in the “Recommended 
configuration” portion of the namebench window into your Modem / Router
i.e 203.50.2.71, 203.0.178.191

2. Save the configuration and reboot the Billion

3. Then  Open System Preferences > Network

A) If you connect to your network via Ethernet, select your Ethernet network in 
the list on the left, make a note of the addresses in the DNS Server field in 
case you ever need to restore them, and then type the 3 recommended new IP 
addresses (in the order given) into that field (overwriting whatever’s already 
there), separated by commas.
i.e. 203.50.2.71, 203.0.178.191, 203.21.20.20

B) If you connect to your network via Wi-Fi, select your AirPort network in the 
list on the left, click Advanced, and then click DNS. 
In the column on the left, click the plus + icon, type in the first IP 
address that namebench returned, and then do the same for the other two. 
i.e 203.50.2.71
 203.0.178.191 
 203.21.20.20

4. Click OK.

5. Close System Preferences.

Monitor your speed for awhile today, then do a restart of your computer, and 
then run the namebench tests again.
Please let me know if namebench gives the same results.
Also let me know your speed results, before the peak time later this afternoon 
and also later in the busy time when the internet becomes more congested.

Cheers,
Ronni

17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.6.7 Snow Leopard
Windows 7 Ultimate (under sufferance)















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Re: ADSL2 speed Westnet

[Ashley Mulder]

John

If you look at the notes on the system one it says it's replicating 203.21.20.20

namebench on my system has 10.1.1.1 as my fastest which is my router, however 
my router automatically changes to whatever is specified by iinet (as that is 
who i am with)

so perhaps your router is auto-changing



Ashley Mulder
BSc (Forensic and Analytical Chemistry) | (Forensic Science Hons.)
PhD Student (Chemistry)
Department of Chemistry
Curtin University
ashley.mul...@student.curtin.edu.au
a.mul...@curtin.edu.au




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Re: ADSL2 speed Westnet

[John Daniels]

Hi Ronni

My namebench results are as follows.

Cheers

John
namebench 1.3.1
Telstra lon AU is
47.3%
Faster
than your current primary DNS server
Recommended configuration (fastest + nearest)
Primary Server  
203.50.2.71
Telstra lon AU
Secondary Server
203.0.178.191
iiNet AU
Tertiary Server 
203.21.20.20
SYS-203.21.20.20
Tested DNS Servers

IP  Descr.  HostnameAvg (ms)DiffMin Max TO  
NX  Notes
203.50.2.71 Telstra lon AU  lon-resolver.telstra.net99.29   47.3%   
18.93500.0  1   0   
twitter.com appears incorrect: 199.59.148.10, 199.59.148.82, 199.59.149.230
www.facebook.com appears incorrect: 69.171.224.42
139.130.4.4 Telstra AU  uneeda.telstra.net  99.38   47.2%   19.7
3500.0  1   0   
twitter.com appears incorrect: 199.59.149.198, 199.59.149.230, 199.59.148.82
203.0.178.191   iiNet AUdns.iinet.net.au137.15  6.6%18.0
3500.0  1   0   
twitter.com appears incorrect: 199.59.148.82, 199.59.148.10, 199.59.149.198
Replica of Internal 192-1-254 [192.168.1.254]
203.57.78.12Cynergic AU mail.cynergic.net   140.10  4.4%19.3
3500.0  1   0   
www.facebook.com appears incorrect: 69.171.224.13
twitter.com appears incorrect: 199.59.148.10, 199.59.148.82, 199.59.149.230
203.21.20.20SYS-203.21.20.20dnscache01.westnet.com.au   146.27  
18.03500.0  1   0   
The current preferred DNS server.
twitter.com appears incorrect: 199.59.148.82, 199.59.149.230, 199.59.148.10
203.10.1.9  SYS-203.10.1.9  dnscache02.westnet.com.au   156.93  -6.8%   
18.23500.0  1   0   
A backup DNS server for this system.
twitter.com appears incorrect: 199.59.149.198, 199.59.148.10, 199.59.149.230
www.facebook.com appears incorrect: 69.171.224.41
203.24.100.125  aaNet AUproxy.eftel.com 197.90  -26.1%  19.23500.0  
2   0   
twitter.com appears incorrect: 199.59.148.82, 199.59.149.198, 199.59.149.230
www.facebook.com appears incorrect: 69.171.224.41
8.8.4.4 Google Public DNS-2 google-public-dns-b.google.com  241.55  -39.4%  
197.3   884.2   0   0   
twitter.com appears incorrect: 199.59.149.198, 199.59.148.82, 199.59.148.10
www.facebook.com appears incorrect: 69.171.224.13
208.67.222.222  OpenDNS-2   resolver1.opendns.com   255.51  -42.8%  219.7   
796.9   0   0   
twitter.com appears incorrect: 199.59.148.82, 199.59.148.10, 199.59.149.198
www.facebook.com appears incorrect: 69.171.228.40
156.154.70.1UltraDNSrdns1.ultradns.net  257.37  -43.2%  214.1   
760.2   0   0   
NXDOMAIN Hijacking
twitter.com appears incorrect: 199.59.149.230, 199.59.148.82, 199.59.148.10
216.146.36.36   DynGuide-2  resolver2.dyndnsinternetguide.com   392.05  
-62.7%  225.5   3500.0  3   0   
twitter.com appears incorrect: 199.59.148.10, 199.59.149.198, 199.59.148.82
NXDOMAIN Hijacking
Graphs

Mean Response Duration


Fastest Individual Response Duration

Response Distribution Chart (First 200ms)

Response Distribution Chart (Full)

Query Details

View the details in Comma Separated Values (csv) format.
Configuration

NameValue
benchmark_thread_count  2
health_thread_count 40
health_timeout  3.75
hide_results0
input_sourcesafari
num_servers 11
ping_timeout0.5
psn sn_0_733363
query_count 100
run_count   1
select_mode automatic
templatehtml
timeout 3.5
upload_results  0
version 1.3.1


















































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Re: ADSL2 speed Westnet

[Rob Davies]

Hi John,
Have you monitored your activity on machine at said time of day. Activity 
Monitor, or logs, http://www.splunk.com/
It does not have to be Wireless, it was an easy one to deduce as being point of 
infiltration.

Your machines could be compromised many other places.
Reason for questioning neighbour is  pair gaining of the ADSL connection?

Technician has found no errors, everything is OK;  obviously not, as it still 
is happening.

No new hardware is going to solve this issue either, there has to be a reason 
for a drop then a return; it is not ADSL behaviour. 
Congestion does not assimilate a logical explanation.

Reduction of speed would stay at that speed it would not recover unless one 
resets modem so it terminates connection.
A reconnection would see speeds back where they are supposed to be. This 
possibly is a hardware issue?
But if modem is sustaining connection, and speed slows significantly, then 
speed returns to what it was before.
Something is tapping into your connection. Internally usually, but could be 
external?
Pair Gaining is a possibility, so check with neighbours. Then question ISP or 
Telstra..

http://goo.gl/2CbrE

Cheers!
`RobD...

On 18Jun2011, at 12:25 pm, John Daniels wrote:

> 
> Hi RobD
> 
> I'm not on wireless no no one is hopping on to my line, but slow speeds occur 
> when the line is busy. Now, Saturday morning, the speed is down to 50KBs 
> whereas is should be over 200.   There is no doubt in my mind that it is 
> either a fault on the line or the inability of the exchange to cope with 
> increased traffic.
> 
> I have had my line within the house checked by iinet and by my own telco. I 
> have a new modem (Billion 7800N) and a central splitter.
> 
> Similar problems with Westnet have been reported on Whirlpool so now I'm 
> waiting for Westnet/iinet to get off their butt and fix it.
> 
> Cheers
> 
> John 
> 
> 
> John Daniels
> jdani...@westnet.com.au
> 
> 
> 
> On 16/06/2011, at 11:56 PM, Rob Davies wrote:
> 
>> 
>> John,
>> 
>> No I was searching for an outside source tapping your connection.
>> TIME of Day hints at some source which is constant. 
>> Normally neighbour returns from school or work utilising your Wireless 
>> connection?
>> 
>> As Ronni already hinted at, ADSL does not usually suffer from such a large 
>> reduction in speed for a period, then returns to normal.
>> 
>> Machines are not being scheduled to do something, no new software installed?
>> 
>> That it is a daily update period normally these are AM not PM.
>> But, it could just have the wrong location hence, hemispheres...
>> 
>> Activity spikes of a Server??
>> 
>> Hence, the questioning?
>> 
>> Question neighbours if same issues? 
>> ISP connection direct to exchange or a sub-exchange..
>> 
>> Monitor Activity on machines at this time of day for any activity.
>> Firewall is running on all machines, and modem has firewall, NAT functioning?
>> 
>> Cheers!
>> `RobD...
>> 
>> On 16Jun2011, at 8:15 pm, John Daniels wrote:
>> 
>>> 
>>> Hi Rob
>>> 
>>> I have cable connection to the router and ethernet to a second Mac.
>>> 
>>> I have tried wireless between the two Macs and found no difference in speed.
>>> 
>>> Cheers
>>> John
>>> 
>>> 
>>> 
>>> On 16/06/2011, at 1:15 AM, Rob Davies wrote:
>>> 
 
 John,
 
 Does your abode have a wireless connection/hub/server, or other servers 
 running of your ADSL connection?
 
 Cheers!
 `RobD...
 
 On 15Jun2011, at 10:39 am, John Daniels wrote:
 
> Hi James
> No There is no noise on my line but the attenuation is usually around 60.
> I am getting about 230KBs this morning (1.84Mbs).
> The Westnet contractor has been and finds no fault on my line or at the 
> exchange and of course my speed is OK.
> The drop in speed always occurs when people are home from work or school 
> and weekends particularly.
> Westnet (iinet) are monitoring the line and will send another technician 
> if the speed drops again.
> Thank you for  your suggestions and input. I will pass on the final 
> result if there is one.
> 
> Cheers
> John
> 
> 
> 
> On 15/06/2011, at 8:19 AM, James / Hans Kunz wrote:
> 
>> just my 2c to add to Ronni's comment
>> i was called in to followup a problem like this & found that the wiring 
>> in the 'junction box' in the roof was loose (very poorly done)
>> in an other case there was the connection/ loop through in the kitchen 
>> not done (the wires layed paralell & thus the high frequency could pass 
>> through)
>> you are sure you have no funny noise on the line (just dial a 0 & listen 
>> a few seconds if there is silence
>> James
>> 
>> SAD Technic
>> U3 6 Chalkley Pl
>> Bayswater WA
>> Australia
>> +618 9370 5307
>> mob 0414 421132 (international +614 14421132)
>> sad...@iinet.net.au
>> http://www.members.iinet.net.au/~saddas/
>> 
>> Patience and per

Re: ADSL2 speed Westnet

[John Daniels]

Hi RobD

I'm not on wireless no no one is hopping on to my line, but slow speeds occur 
when the line is busy. Now, Saturday morning, the speed is down to 50KBs 
whereas is should be over 200.   There is no doubt in my mind that it is either 
a fault on the line or the inability of the exchange to cope with increased 
traffic.

I have had my line within the house checked by iinet and by my own telco. I 
have a new modem (Billion 7800N) and a central splitter.

Similar problems with Westnet have been reported on Whirlpool so now I'm 
waiting for Westnet/iinet to get off their butt and fix it.

Cheers

John 


John Daniels
jdani...@westnet.com.au



On 16/06/2011, at 11:56 PM, Rob Davies wrote:

> 
> John,
> 
> No I was searching for an outside source tapping your connection.
> TIME of Day hints at some source which is constant. 
> Normally neighbour returns from school or work utilising your Wireless 
> connection?
> 
> As Ronni already hinted at, ADSL does not usually suffer from such a large 
> reduction in speed for a period, then returns to normal.
> 
> Machines are not being scheduled to do something, no new software installed?
> 
> That it is a daily update period normally these are AM not PM.
> But, it could just have the wrong location hence, hemispheres...
> 
> Activity spikes of a Server??
> 
> Hence, the questioning?
> 
> Question neighbours if same issues? 
> ISP connection direct to exchange or a sub-exchange..
> 
> Monitor Activity on machines at this time of day for any activity.
> Firewall is running on all machines, and modem has firewall, NAT functioning?
> 
> Cheers!
> `RobD...
> 
> On 16Jun2011, at 8:15 pm, John Daniels wrote:
> 
>> 
>> Hi Rob
>> 
>> I have cable connection to the router and ethernet to a second Mac.
>> 
>> I have tried wireless between the two Macs and found no difference in speed.
>> 
>> Cheers
>> John
>> 
>> 
>> 
>> On 16/06/2011, at 1:15 AM, Rob Davies wrote:
>> 
>>> 
>>> John,
>>> 
>>> Does your abode have a wireless connection/hub/server, or other servers 
>>> running of your ADSL connection?
>>> 
>>> Cheers!
>>> `RobD...
>>> 
>>> On 15Jun2011, at 10:39 am, John Daniels wrote:
>>> 
 Hi James
 No There is no noise on my line but the attenuation is usually around 60.
 I am getting about 230KBs this morning (1.84Mbs).
 The Westnet contractor has been and finds no fault on my line or at the 
 exchange and of course my speed is OK.
 The drop in speed always occurs when people are home from work or school 
 and weekends particularly.
 Westnet (iinet) are monitoring the line and will send another technician 
 if the speed drops again.
 Thank you for  your suggestions and input. I will pass on the final result 
 if there is one.
 
 Cheers
 John
 
 
 
 On 15/06/2011, at 8:19 AM, James / Hans Kunz wrote:
 
> just my 2c to add to Ronni's comment
> i was called in to followup a problem like this & found that the wiring 
> in the 'junction box' in the roof was loose (very poorly done)
> in an other case there was the connection/ loop through in the kitchen 
> not done (the wires layed paralell & thus the high frequency could pass 
> through)
> you are sure you have no funny noise on the line (just dial a 0 & listen 
> a few seconds if there is silence
> James
> 
> SAD Technic
> U3 6 Chalkley Pl
> Bayswater WA
> Australia
> +618 9370 5307
> mob 0414 421132 (international +614 14421132)
> sad...@iinet.net.au
> http://www.members.iinet.net.au/~saddas/
> 
> Patience and perseverance have a magical effect before which difficulties 
> disappear and obstacles vanish.
> 
> On 14/06/2011, at 9:26 PM, Ronda Brown wrote:
> 
>> 
>> On 14/06/2011, at 6:50 PM, John Daniels wrote:
>> 
>>> 
>>> Hi everyone
>>> 
>>> I am still being plagued with a big reduction in speed in the evening. 
>>> Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
>>> 
>>> Has anyone else on Hammersley Exchange experienced this?
>>> 
>>> Cheers
>>> 
>>> John
>> Hi John,
>> 
>> More details might help you get some advice.
>> What Modem?
>> What sync / attenuation stats is your modem reporting? (Line Speed / 
>> Attenuation / Noise details)
>> What MTU setting do you have on your modem router? The MTU setting of 
>> your router will lead to performance issues if set too high or too low.
>> The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks 
>> is 1500 Bytes, or 1492 Bytes for PPPoE connections. 
>> 
>> Have you tried an Isolation Test?
>> 
>> Isolation Test
>> 
>> So, you are on ADSL or ADSL2/2+ and are having some problems, someone 
>> has told you to do an isolation test and you have no idea what that is.
>> 
>> What is an Isolation test
>> Basically an Isolation test is when you remov

Re: ADSL2 speed Westnet

[Rob Davies]

John,

No I was searching for an outside source tapping your connection.
TIME of Day hints at some source which is constant. 
Normally neighbour returns from school or work utilising your Wireless 
connection?

As Ronni already hinted at, ADSL does not usually suffer from such a large 
reduction in speed for a period, then returns to normal.

Machines are not being scheduled to do something, no new software installed?

That it is a daily update period normally these are AM not PM.
But, it could just have the wrong location hence, hemispheres...

Activity spikes of a Server??

Hence, the questioning?

Question neighbours if same issues? 
ISP connection direct to exchange or a sub-exchange..

Monitor Activity on machines at this time of day for any activity.
Firewall is running on all machines, and modem has firewall, NAT functioning?

Cheers!
`RobD...

On 16Jun2011, at 8:15 pm, John Daniels wrote:

> 
> Hi Rob
> 
> I have cable connection to the router and ethernet to a second Mac.
> 
> I have tried wireless between the two Macs and found no difference in speed.
> 
> Cheers
> John
> 
> 
> 
> On 16/06/2011, at 1:15 AM, Rob Davies wrote:
> 
>> 
>> John,
>> 
>> Does your abode have a wireless connection/hub/server, or other servers 
>> running of your ADSL connection?
>> 
>> Cheers!
>> `RobD...
>> 
>> On 15Jun2011, at 10:39 am, John Daniels wrote:
>> 
>>> Hi James
>>> No There is no noise on my line but the attenuation is usually around 60.
>>> I am getting about 230KBs this morning (1.84Mbs).
>>> The Westnet contractor has been and finds no fault on my line or at the 
>>> exchange and of course my speed is OK.
>>> The drop in speed always occurs when people are home from work or school 
>>> and weekends particularly.
>>> Westnet (iinet) are monitoring the line and will send another technician if 
>>> the speed drops again.
>>> Thank you for  your suggestions and input. I will pass on the final result 
>>> if there is one.
>>> 
>>> Cheers
>>> John
>>> 
>>> 
>>> 
>>> On 15/06/2011, at 8:19 AM, James / Hans Kunz wrote:
>>> 
 just my 2c to add to Ronni's comment
 i was called in to followup a problem like this & found that the wiring in 
 the 'junction box' in the roof was loose (very poorly done)
 in an other case there was the connection/ loop through in the kitchen not 
 done (the wires layed paralell & thus the high frequency could pass 
 through)
 you are sure you have no funny noise on the line (just dial a 0 & listen a 
 few seconds if there is silence
 James
 
 SAD Technic
 U3 6 Chalkley Pl
 Bayswater WA
 Australia
 +618 9370 5307
 mob 0414 421132 (international +614 14421132)
 sad...@iinet.net.au
 http://www.members.iinet.net.au/~saddas/
 
 Patience and perseverance have a magical effect before which difficulties 
 disappear and obstacles vanish.
 
 On 14/06/2011, at 9:26 PM, Ronda Brown wrote:
 
> 
> On 14/06/2011, at 6:50 PM, John Daniels wrote:
> 
>> 
>> Hi everyone
>> 
>> I am still being plagued with a big reduction in speed in the evening. 
>> Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
>> 
>> Has anyone else on Hammersley Exchange experienced this?
>> 
>> Cheers
>> 
>> John
> Hi John,
> 
> More details might help you get some advice.
> What Modem?
> What sync / attenuation stats is your modem reporting? (Line Speed / 
> Attenuation / Noise details)
> What MTU setting do you have on your modem router? The MTU setting of 
> your router will lead to performance issues if set too high or too low.
> The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks 
> is 1500 Bytes, or 1492 Bytes for PPPoE connections. 
> 
> Have you tried an Isolation Test?
> 
> Isolation Test
> 
> So, you are on ADSL or ADSL2/2+ and are having some problems, someone has 
> told you to do an isolation test and you have no idea what that is.
> 
> What is an Isolation test
> Basically an Isolation test is when you remove all telephony devices in 
> your premises from the phone line. These can include ADSL filters, 
> phones, faxes, answering machines, Foxtel Digital (or any other Digital 
> PayTV), EFTPOS machines, back-to-base alarm systems, dialup modems, 
> medical alterting systems etc – basically anything that plugs into the 
> phone line.
> 
> After all devices have been removed, plug your ADSL broadband modem 
> directly into the first phone socket into the house, bypassing any ADSL 
> filters/splitters (just to eliminate these as a possible problem). The 
> first socket is generally the one in the common area of the house 
> (kitchen or lounge/front room), but you may have to consider where the 
> line comes into the house and trace it if necessary – especially if 
> multiple sockets have been installed. Use the

Re: ADSL2 speed Westnet

[John Daniels]

Hi Pat
Maybe NBN solves everything.
Cheers

John

On 16/06/2011, at 10:06 AM, Pat wrote:

> There have been predictions that the whole internet system is heading for 
> total congestion and perhaps collapse about the year 2012 due to too many 
> users.  Perhaps it is happening a bit earlier than predicted.
> 
> Pat
> 
>  
> On 15/06/2011, at 11:24 AM, Ronda Brown wrote:
> 
>> 
>> I  can understand this drop in speed if we were on Cable BUT NOT on ADSL as 
>> we are.
>> Cable modem services can slow down significantly if many people in your 
>> neighborhood access the Internet simultaenously.
>> 
>> Internet speed ultimately depends on the service provider. Your ISP may 
>> change their network’s configuration, or suffer technical difficulties, that 
>> inadvertently cause your Internet connection to run slow. 
>> ISPs may also intentionally install filters or controls on the network that 
>> can lower your performance.
>> 
>> I’m not convinced as to why this drop in speed is happening, especially 
>> since it has only been noticed in the past few months.
>> 
>> I will be interested to follow your experience with Westnet / iiNet 
>> monitoring the line for your connection.
>> 
>> Cheers,
>> Ronni
 On 14/06/2011, at 6:50 PM, John Daniels wrote:
 
> 
> Hi everyone
> 
> I am still being plagued with a big reduction in speed in the evening. Up 
> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
> 
> Has anyone else on Hammersley Exchange experienced this?
> 
> Cheers
> 
> John
> 
> 
> 
> 
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Re: ADSL2 speed Westnet

[John Daniels]

Hi Rob

I have cable connection to the router and ethernet to a second Mac.

I have tried wireless between the two Macs and found no difference in speed.

Cheers
John



On 16/06/2011, at 1:15 AM, Rob Davies wrote:

> 
> John,
> 
> Does your abode have a wireless connection/hub/server, or other servers 
> running of your ADSL connection?
> 
> Cheers!
> `RobD...
> 
> On 15Jun2011, at 10:39 am, John Daniels wrote:
> 
>> Hi James
>> No There is no noise on my line but the attenuation is usually around 60.
>> I am getting about 230KBs this morning (1.84Mbs).
>> The Westnet contractor has been and finds no fault on my line or at the 
>> exchange and of course my speed is OK.
>> The drop in speed always occurs when people are home from work or school and 
>> weekends particularly.
>> Westnet (iinet) are monitoring the line and will send another technician if 
>> the speed drops again.
>> Thank you for  your suggestions and input. I will pass on the final result 
>> if there is one.
>> 
>> Cheers
>> John
>> 
>> 
>> 
>> On 15/06/2011, at 8:19 AM, James / Hans Kunz wrote:
>> 
>>> just my 2c to add to Ronni's comment
>>> i was called in to followup a problem like this & found that the wiring in 
>>> the 'junction box' in the roof was loose (very poorly done)
>>> in an other case there was the connection/ loop through in the kitchen not 
>>> done (the wires layed paralell & thus the high frequency could pass through)
>>> you are sure you have no funny noise on the line (just dial a 0 & listen a 
>>> few seconds if there is silence
>>> James
>>> 
>>> SAD Technic
>>> U3 6 Chalkley Pl
>>> Bayswater WA
>>> Australia
>>> +618 9370 5307
>>> mob 0414 421132 (international +614 14421132)
>>> sad...@iinet.net.au
>>> http://www.members.iinet.net.au/~saddas/
>>> 
>>> Patience and perseverance have a magical effect before which difficulties 
>>> disappear and obstacles vanish.
>>> 
>>> On 14/06/2011, at 9:26 PM, Ronda Brown wrote:
>>> 
 
 On 14/06/2011, at 6:50 PM, John Daniels wrote:
 
> 
> Hi everyone
> 
> I am still being plagued with a big reduction in speed in the evening. Up 
> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
> 
> Has anyone else on Hammersley Exchange experienced this?
> 
> Cheers
> 
> John
 Hi John,
 
 More details might help you get some advice.
 What Modem?
 What sync / attenuation stats is your modem reporting? (Line Speed / 
 Attenuation / Noise details)
 What MTU setting do you have on your modem router? The MTU setting of your 
 router will lead to performance issues if set too high or too low.
 The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 
 1500 Bytes, or 1492 Bytes for PPPoE connections. 
 
 Have you tried an Isolation Test?
 
 Isolation Test
 
 So, you are on ADSL or ADSL2/2+ and are having some problems, someone has 
 told you to do an isolation test and you have no idea what that is.
 
 What is an Isolation test
 Basically an Isolation test is when you remove all telephony devices in 
 your premises from the phone line. These can include ADSL filters, phones, 
 faxes, answering machines, Foxtel Digital (or any other Digital PayTV), 
 EFTPOS machines, back-to-base alarm systems, dialup modems, medical 
 alterting systems etc – basically anything that plugs into the phone line.
 
 After all devices have been removed, plug your ADSL broadband modem 
 directly into the first phone socket into the house, bypassing any ADSL 
 filters/splitters (just to eliminate these as a possible problem). The 
 first socket is generally the one in the common area of the house (kitchen 
 or lounge/front room), but you may have to consider where the line comes 
 into the house and trace it if necessary – especially if multiple sockets 
 have been installed. Use the shortest phone cable you have (ie 1-2m), and 
 try another phone cable if there is no luck with the first. Try various 
 phone sockets in the house if what you think is the first socket doesn't 
 work; it's not impossible for a single socket to have a fault, and if the 
 house has a central filter fitted then some sockets may have no ADSL 
 signal at all by design.
 
 Monitor the Internet connection for the difficulty you were experiencing 
 to see if it clears. If the problem is still there, refer notes below.
 
 If the difficulty you were experiencing clears, then you can connect one 
 filter and one telephony device to your phone line, and monitor your 
 internet connection again for the difficulty you were experiencing.
 
 By connecting telephony devices one by one, and testing your internet 
 connection each time when you add another device, this process of 
 elimination should single out the telephony device which causes difficulty 
 with your Internet connection

Re: ADSL2 speed Westnet

[John Daniels]

Thank you Ray

It's definitely time not temperature or humidity. Slow from late afternoon and 
all evening and all day weekends.
Cheers
John
John Daniels
jdani...@westnet.com.au



On 15/06/2011, at 9:41 AM, Ray Forma wrote:

> 
> John,
> 
> a considerable while back I had similar problems. Whenever it became cold, my 
> Internet speed would decline markedly. I complained repeatedly to my ISP, 
> AAPT, who treated me like an idiot, continually asking me to disconnect all 
> other equipment etc. To shut them up I disconnected the house telephone 
> wiring at our point-of-presence, and connected my modem directly to the POP. 
> Then using my mobile phone, I complained again. AAPT trotted out the usual 
> about other devices, so I explained what I had done. They first admonishing 
> me for having fiddled with the POP, but then tested the circuit once again 
> and downloaded my modem logs once again, and admitted that there was a 
> strange correlation between download speed and temperature. They then said 
> that the problem was inexplicable and that I would have to live with it.
> 
> A while later I was fortunate to find a Telstra tech working on one of those 
> silver bollards at the end of our street closer to the exchange. 
> Uncharacteristically, he was quite friendly and I explained my problem to 
> him. He said he suspected it could be the joint on my cable in the actual 
> bollard on which he was working. He said many of the joints on that bollard 
> were bad because of some dodgy waterproofing compound that Telstra had used 
> decades ago. He got various details from me and said he would try to do 
> something one day. Amazing! About two weeks later there was a little note in 
> my letterbox saying joint found and cleaned, test speeds please.
> 
> My speed has been fairly consistent since, come rain, shine, or school-kids. 
> All the evidence points to thermal expansion and contraction in a bad cable 
> joint as the cause of my problem. Unfortunately I didn't get the tech's 
> details so could not thank him for probably breaking a lot of Telstra 
> protocols, but fixing my problem.
> 
> Check if your problem in not similar by correlating your speed with air 
> temperature, rather than time of day. Also check workdays vs weekend days, 
> and wet vs dry weather
> 
> On 14/06/2011, at 6:50 PM, John Daniels wrote:
> 
>> Hi everyone
>> 
>> I am still being plagued with a big reduction in speed in the evening. Up 
>> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
>> 
>> Has anyone else on Hammersley Exchange experienced this?
>> 
>> Cheers
>> 
>> John
> 
> Regards,
> 
> Ray Forma
> Mob +61 (0) 428 596938
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Unsubscribe - 
> 




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Re: ADSL2 speed Westnet

[Pat]

There have been predictions that the whole internet system is heading for total 
congestion and perhaps collapse about the year 2012 due to too many users.  
Perhaps it is happening a bit earlier than predicted.

Pat

 
On 15/06/2011, at 11:24 AM, Ronda Brown wrote:

> 
> I  can understand this drop in speed if we were on Cable BUT NOT on ADSL as 
> we are.
> Cable modem services can slow down significantly if many people in your 
> neighborhood access the Internet simultaenously.
> 
> Internet speed ultimately depends on the service provider. Your ISP may 
> change their network’s configuration, or suffer technical difficulties, that 
> inadvertently cause your Internet connection to run slow. 
> ISPs may also intentionally install filters or controls on the network that 
> can lower your performance.
> 
> I’m not convinced as to why this drop in speed is happening, especially since 
> it has only been noticed in the past few months.
> 
> I will be interested to follow your experience with Westnet / iiNet 
> monitoring the line for your connection.
> 
> Cheers,
> Ronni
>>> On 14/06/2011, at 6:50 PM, John Daniels wrote:
>>> 
 
 Hi everyone
 
 I am still being plagued with a big reduction in speed in the evening. Up 
 until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
 
 Has anyone else on Hammersley Exchange experienced this?
 
 Cheers
 
 John




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Re: ADSL2 speed Westnet

[Rob Davies]

John,

Does your abode have a wireless connection/hub/server, or other servers running 
of your ADSL connection?

Cheers!
`RobD...

On 15Jun2011, at 10:39 am, John Daniels wrote:

> Hi James
> No There is no noise on my line but the attenuation is usually around 60.
> I am getting about 230KBs this morning (1.84Mbs).
> The Westnet contractor has been and finds no fault on my line or at the 
> exchange and of course my speed is OK.
> The drop in speed always occurs when people are home from work or school and 
> weekends particularly.
> Westnet (iinet) are monitoring the line and will send another technician if 
> the speed drops again.
> Thank you for  your suggestions and input. I will pass on the final result if 
> there is one.
> 
> Cheers
> John
> 
> 
> 
> On 15/06/2011, at 8:19 AM, James / Hans Kunz wrote:
> 
>> just my 2c to add to Ronni's comment
>> i was called in to followup a problem like this & found that the wiring in 
>> the 'junction box' in the roof was loose (very poorly done)
>> in an other case there was the connection/ loop through in the kitchen not 
>> done (the wires layed paralell & thus the high frequency could pass through)
>> you are sure you have no funny noise on the line (just dial a 0 & listen a 
>> few seconds if there is silence
>> James
>> 
>> SAD Technic
>> U3 6 Chalkley Pl
>> Bayswater WA
>> Australia
>> +618 9370 5307
>> mob 0414 421132 (international +614 14421132)
>> sad...@iinet.net.au
>> http://www.members.iinet.net.au/~saddas/
>> 
>> Patience and perseverance have a magical effect before which difficulties 
>> disappear and obstacles vanish.
>> 
>> On 14/06/2011, at 9:26 PM, Ronda Brown wrote:
>> 
>>> 
>>> On 14/06/2011, at 6:50 PM, John Daniels wrote:
>>> 
 
 Hi everyone
 
 I am still being plagued with a big reduction in speed in the evening. Up 
 until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
 
 Has anyone else on Hammersley Exchange experienced this?
 
 Cheers
 
 John
>>> Hi John,
>>> 
>>> More details might help you get some advice.
>>> What Modem?
>>> What sync / attenuation stats is your modem reporting? (Line Speed / 
>>> Attenuation / Noise details)
>>> What MTU setting do you have on your modem router? The MTU setting of your 
>>> router will lead to performance issues if set too high or too low.
>>> The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 
>>> 1500 Bytes, or 1492 Bytes for PPPoE connections. 
>>> 
>>> Have you tried an Isolation Test?
>>> 
>>> Isolation Test
>>> 
>>> So, you are on ADSL or ADSL2/2+ and are having some problems, someone has 
>>> told you to do an isolation test and you have no idea what that is.
>>> 
>>> What is an Isolation test
>>> Basically an Isolation test is when you remove all telephony devices in 
>>> your premises from the phone line. These can include ADSL filters, phones, 
>>> faxes, answering machines, Foxtel Digital (or any other Digital PayTV), 
>>> EFTPOS machines, back-to-base alarm systems, dialup modems, medical 
>>> alterting systems etc – basically anything that plugs into the phone line.
>>> 
>>> After all devices have been removed, plug your ADSL broadband modem 
>>> directly into the first phone socket into the house, bypassing any ADSL 
>>> filters/splitters (just to eliminate these as a possible problem). The 
>>> first socket is generally the one in the common area of the house (kitchen 
>>> or lounge/front room), but you may have to consider where the line comes 
>>> into the house and trace it if necessary – especially if multiple sockets 
>>> have been installed. Use the shortest phone cable you have (ie 1-2m), and 
>>> try another phone cable if there is no luck with the first. Try various 
>>> phone sockets in the house if what you think is the first socket doesn't 
>>> work; it's not impossible for a single socket to have a fault, and if the 
>>> house has a central filter fitted then some sockets may have no ADSL signal 
>>> at all by design.
>>> 
>>> Monitor the Internet connection for the difficulty you were experiencing to 
>>> see if it clears. If the problem is still there, refer notes below.
>>> 
>>> If the difficulty you were experiencing clears, then you can connect one 
>>> filter and one telephony device to your phone line, and monitor your 
>>> internet connection again for the difficulty you were experiencing.
>>> 
>>> By connecting telephony devices one by one, and testing your internet 
>>> connection each time when you add another device, this process of 
>>> elimination should single out the telephony device which causes difficulty 
>>> with your Internet connection. Bear in mind that since adding a single 
>>> telephony device will introduce a piece of equipment, a filter and a line 
>>> cord into the circuit, *any one of these things* could introduce a fault 
>>> into the circuit – be prepared to swap equipment around and test rigorously.
>>> 
>>> What is the purpose for doing an Isolation test
>>> If

Re: ADSL2 speed Westnet

[Ronda Brown]

Hi John,

I’ve only just found time to check WAMUG mailing list. Thanks for getting back 
with the results from the Westnet/iiNet contractor’s visit.

Quote:
> No There is no noise on my line but the attenuation is usually around 60.
> I am getting about 230KBs this morning (1.84Mbs).
> The Westnet contractor has been and finds no fault on my line or at the 
> exchange and of course my speed is OK.
End Quote:

As I expected. I’ve had them do this at a couple of my clients premises and 
always seems to be the same result given :-(

> The drop in speed always occurs when people are home from work or school and 
> weekends particularly.
> Westnet (iinet) are monitoring the line and will send another technician if 
> the speed drops again.

This has concerned me for some time now. After iiNet took ownership of Westnet, 
some of my clients & myself included (using Westnet ISP) have been noticing 
this drop in speed from mid afternoon & on week-ends when you would expect a 
heavier load on the ISP.

I  can understand this drop in speed if we were on Cable BUT NOT on ADSL as we 
are.
Cable modem services can slow down significantly if many people in your 
neighborhood access the Internet simultaenously.

Internet speed ultimately depends on the service provider. Your ISP may change 
their network’s configuration, or suffer technical difficulties, that 
inadvertently cause your Internet connection to run slow. 
ISPs may also intentionally install filters or controls on the network that can 
lower your performance.

I’m not convinced as to why this drop in speed is happening, especially since 
it has only been noticed in the past few months.

I will be interested to follow your experience with Westnet / iiNet monitoring 
the line for your connection.

Cheers,
Ronni


On 14/06/2011, at 11:23 PM, John Daniels wrote:

> Hi Ronni
> Thank you for all that detailed info., I have done some of the things you 
> suggest and some details are:-
> Modem was Netcomm 5 Plus 4 until last Friday  and then Billion 7400N. I have 
> tried both and am currently on the new Billion. There is no difference in 
> speed.
> 
> I'm on ppoe with MTU 1492
> 
> Line speed at the moment 741Kbps (0.74Mbs), attentuation has been 58, now 60 
> downstream.  Current download speed 93KBs (0.09MB).
> 
> I have done an isolation test with different phone sockets, short cable, with 
> and without filter etc  and there is no difference in speed. I have also 
> installed the latest modem firmware.
> 
> My download speeds today were between 167KBs this morning to 3.20pm then at 
> 4.35pm they halved to 86KBs. The speed since then has remained between 88 and 
> 92KBs.
> 
> So I believe it is some outside influence causing the problem
> 
> A tech from iinet is coming tomorrow morning (Wed)  at 8am which is cost free 
> and I will let you know the outcome.
> 
> Cheers
> 
> John 
> 
> 
> 
> 
> John Daniels
> jdani...@westnet.com.au
> 
> 
> 
> On 14/06/2011, at 9:26 PM, Ronda Brown wrote:
> 
>> 
>> On 14/06/2011, at 6:50 PM, John Daniels wrote:
>> 
>>> 
>>> Hi everyone
>>> 
>>> I am still being plagued with a big reduction in speed in the evening. Up 
>>> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
>>> 
>>> Has anyone else on Hammersley Exchange experienced this?
>>> 
>>> Cheers
>>> 
>>> John
>> Hi John,
>> 
>> More details might help you get some advice.
>> What Modem?
>> What sync / attenuation stats is your modem reporting? (Line Speed / 
>> Attenuation / Noise details)
>> What MTU setting do you have on your modem router? The MTU setting of your 
>> router will lead to performance issues if set too high or too low.
>> The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 
>> 1500 Bytes, or 1492 Bytes for PPPoE connections. 
>> 
>> Have you tried an Isolation Test?
>> 
>> Isolation Test
>> 
>> So, you are on ADSL or ADSL2/2+ and are having some problems, someone has 
>> told you to do an isolation test and you have no idea what that is.
>> 
>> What is an Isolation test
>> Basically an Isolation test is when you remove all telephony devices in your 
>> premises from the phone line. These can include ADSL filters, phones, faxes, 
>> answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS 
>> machines, back-to-base alarm systems, dialup modems, medical alterting 
>> systems etc – basically anything that plugs into the phone line.
>> 
>> After all devices have been removed, plug your ADSL broadband modem directly 
>> into the first phone socket into the house, bypassing any ADSL 
>> filters/splitters (just to eliminate these as a possible problem). The first 
>> socket is generally the one in the common area of the house (kitchen or 
>> lounge/front room), but you may have to consider where the line comes into 
>> the house and trace it if necessary – especially if multiple sockets have 
>> been installed. Use the shortest phone cable you have (ie 1-2m), and try 
>> another phone cable if there is no luck with the

Re: ADSL2 speed Westnet

[John Daniels]

Hi James
No There is no noise on my line but the attenuation is usually around 60.
I am getting about 230KBs this morning (1.84Mbs).
The Westnet contractor has been and finds no fault on my line or at the 
exchange and of course my speed is OK.
The drop in speed always occurs when people are home from work or school and 
weekends particularly.
Westnet (iinet) are monitoring the line and will send another technician if the 
speed drops again.
Thank you for  your suggestions and input. I will pass on the final result if 
there is one.

Cheers
John



On 15/06/2011, at 8:19 AM, James / Hans Kunz wrote:

> just my 2c to add to Ronni's comment
> i was called in to followup a problem like this & found that the wiring in 
> the 'junction box' in the roof was loose (very poorly done)
> in an other case there was the connection/ loop through in the kitchen not 
> done (the wires layed paralell & thus the high frequency could pass through)
> you are sure you have no funny noise on the line (just dial a 0 & listen a 
> few seconds if there is silence
> James
> 
> SAD Technic
> U3 6 Chalkley Pl
> Bayswater WA
> Australia
> +618 9370 5307
> mob 0414 421132 (international +614 14421132)
> sad...@iinet.net.au
> http://www.members.iinet.net.au/~saddas/
> 
> Patience and perseverance have a magical effect before which difficulties 
> disappear and obstacles vanish.
> 
> On 14/06/2011, at 9:26 PM, Ronda Brown wrote:
> 
>> 
>> On 14/06/2011, at 6:50 PM, John Daniels wrote:
>> 
>>> 
>>> Hi everyone
>>> 
>>> I am still being plagued with a big reduction in speed in the evening. Up 
>>> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
>>> 
>>> Has anyone else on Hammersley Exchange experienced this?
>>> 
>>> Cheers
>>> 
>>> John
>> Hi John,
>> 
>> More details might help you get some advice.
>> What Modem?
>> What sync / attenuation stats is your modem reporting? (Line Speed / 
>> Attenuation / Noise details)
>> What MTU setting do you have on your modem router? The MTU setting of your 
>> router will lead to performance issues if set too high or too low.
>> The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 
>> 1500 Bytes, or 1492 Bytes for PPPoE connections. 
>> 
>> Have you tried an Isolation Test?
>> 
>> Isolation Test
>> 
>> So, you are on ADSL or ADSL2/2+ and are having some problems, someone has 
>> told you to do an isolation test and you have no idea what that is.
>> 
>> What is an Isolation test
>> Basically an Isolation test is when you remove all telephony devices in your 
>> premises from the phone line. These can include ADSL filters, phones, faxes, 
>> answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS 
>> machines, back-to-base alarm systems, dialup modems, medical alterting 
>> systems etc – basically anything that plugs into the phone line.
>> 
>> After all devices have been removed, plug your ADSL broadband modem directly 
>> into the first phone socket into the house, bypassing any ADSL 
>> filters/splitters (just to eliminate these as a possible problem). The first 
>> socket is generally the one in the common area of the house (kitchen or 
>> lounge/front room), but you may have to consider where the line comes into 
>> the house and trace it if necessary – especially if multiple sockets have 
>> been installed. Use the shortest phone cable you have (ie 1-2m), and try 
>> another phone cable if there is no luck with the first. Try various phone 
>> sockets in the house if what you think is the first socket doesn't work; 
>> it's not impossible for a single socket to have a fault, and if the house 
>> has a central filter fitted then some sockets may have no ADSL signal at all 
>> by design.
>> 
>> Monitor the Internet connection for the difficulty you were experiencing to 
>> see if it clears. If the problem is still there, refer notes below.
>> 
>> If the difficulty you were experiencing clears, then you can connect one 
>> filter and one telephony device to your phone line, and monitor your 
>> internet connection again for the difficulty you were experiencing.
>> 
>> By connecting telephony devices one by one, and testing your internet 
>> connection each time when you add another device, this process of 
>> elimination should single out the telephony device which causes difficulty 
>> with your Internet connection. Bear in mind that since adding a single 
>> telephony device will introduce a piece of equipment, a filter and a line 
>> cord into the circuit, *any one of these things* could introduce a fault 
>> into the circuit – be prepared to swap equipment around and test rigorously.
>> 
>> What is the purpose for doing an Isolation test
>> If you are having issues with things like your connection dropping out 
>> (modem losing ADSL sync), noise/static on your phone line, slower speeds 
>> than usual, then this test can help isolate the issue.
>> 
>> All these issues are often caused by some form of interference induced into 
>> line, which could b

Re: ADSL2 speed Westnet

[Ray Forma]

John,

a considerable while back I had similar problems. Whenever it became cold, my 
Internet speed would decline markedly. I complained repeatedly to my ISP, AAPT, 
who treated me like an idiot, continually asking me to disconnect all other 
equipment etc. To shut them up I disconnected the house telephone wiring at our 
point-of-presence, and connected my modem directly to the POP. Then using my 
mobile phone, I complained again. AAPT trotted out the usual about other 
devices, so I explained what I had done. They first admonishing me for having 
fiddled with the POP, but then tested the circuit once again and downloaded my 
modem logs once again, and admitted that there was a strange correlation 
between download speed and temperature. They then said that the problem was 
inexplicable and that I would have to live with it.

A while later I was fortunate to find a Telstra tech working on one of those 
silver bollards at the end of our street closer to the exchange. 
Uncharacteristically, he was quite friendly and I explained my problem to him. 
He said he suspected it could be the joint on my cable in the actual bollard on 
which he was working. He said many of the joints on that bollard were bad 
because of some dodgy waterproofing compound that Telstra had used decades ago. 
He got various details from me and said he would try to do something one day. 
Amazing! About two weeks later there was a little note in my letterbox saying 
joint found and cleaned, test speeds please.

My speed has been fairly consistent since, come rain, shine, or school-kids. 
All the evidence points to thermal expansion and contraction in a bad cable 
joint as the cause of my problem. Unfortunately I didn't get the tech's details 
so could not thank him for probably breaking a lot of Telstra protocols, but 
fixing my problem.

Check if your problem in not similar by correlating your speed with air 
temperature, rather than time of day. Also check workdays vs weekend days, and 
wet vs dry weather

On 14/06/2011, at 6:50 PM, John Daniels wrote:

> Hi everyone
> 
> I am still being plagued with a big reduction in speed in the evening. Up 
> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
> 
> Has anyone else on Hammersley Exchange experienced this?
> 
> Cheers
> 
> John

Regards,

Ray Forma
Mob +61 (0) 428 596938




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Re: ADSL2 speed Westnet

[James / Hans Kunz]

just my 2c to add to Ronni's comment
i was called in to followup a problem like this & found that the wiring in the 
'junction box' in the roof was loose (very poorly done)
in an other case there was the connection/ loop through in the kitchen not done 
(the wires layed paralell & thus the high frequency could pass through)
you are sure you have no funny noise on the line (just dial a 0 & listen a few 
seconds if there is silence
James

SAD Technic
U3 6 Chalkley Pl
Bayswater WA
Australia
+618 9370 5307
mob 0414 421132 (international +614 14421132)
sad...@iinet.net.au
http://www.members.iinet.net.au/~saddas/

Patience and perseverance have a magical effect before which difficulties 
disappear and obstacles vanish.

On 14/06/2011, at 9:26 PM, Ronda Brown wrote:

> 
> On 14/06/2011, at 6:50 PM, John Daniels wrote:
> 
>> 
>> Hi everyone
>> 
>> I am still being plagued with a big reduction in speed in the evening. Up 
>> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
>> 
>> Has anyone else on Hammersley Exchange experienced this?
>> 
>> Cheers
>> 
>> John
> Hi John,
> 
> More details might help you get some advice.
> What Modem?
> What sync / attenuation stats is your modem reporting? (Line Speed / 
> Attenuation / Noise details)
> What MTU setting do you have on your modem router? The MTU setting of your 
> router will lead to performance issues if set too high or too low.
> The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 
> 1500 Bytes, or 1492 Bytes for PPPoE connections. 
> 
> Have you tried an Isolation Test?
> 
> Isolation Test
> 
> So, you are on ADSL or ADSL2/2+ and are having some problems, someone has 
> told you to do an isolation test and you have no idea what that is.
> 
> What is an Isolation test
> Basically an Isolation test is when you remove all telephony devices in your 
> premises from the phone line. These can include ADSL filters, phones, faxes, 
> answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS 
> machines, back-to-base alarm systems, dialup modems, medical alterting 
> systems etc – basically anything that plugs into the phone line.
> 
> After all devices have been removed, plug your ADSL broadband modem directly 
> into the first phone socket into the house, bypassing any ADSL 
> filters/splitters (just to eliminate these as a possible problem). The first 
> socket is generally the one in the common area of the house (kitchen or 
> lounge/front room), but you may have to consider where the line comes into 
> the house and trace it if necessary – especially if multiple sockets have 
> been installed. Use the shortest phone cable you have (ie 1-2m), and try 
> another phone cable if there is no luck with the first. Try various phone 
> sockets in the house if what you think is the first socket doesn't work; it's 
> not impossible for a single socket to have a fault, and if the house has a 
> central filter fitted then some sockets may have no ADSL signal at all by 
> design.
> 
> Monitor the Internet connection for the difficulty you were experiencing to 
> see if it clears. If the problem is still there, refer notes below.
> 
> If the difficulty you were experiencing clears, then you can connect one 
> filter and one telephony device to your phone line, and monitor your internet 
> connection again for the difficulty you were experiencing.
> 
> By connecting telephony devices one by one, and testing your internet 
> connection each time when you add another device, this process of elimination 
> should single out the telephony device which causes difficulty with your 
> Internet connection. Bear in mind that since adding a single telephony device 
> will introduce a piece of equipment, a filter and a line cord into the 
> circuit, *any one of these things* could introduce a fault into the circuit – 
> be prepared to swap equipment around and test rigorously.
> 
> What is the purpose for doing an Isolation test
> If you are having issues with things like your connection dropping out (modem 
> losing ADSL sync), noise/static on your phone line, slower speeds than usual, 
> then this test can help isolate the issue.
> 
> All these issues are often caused by some form of interference induced into 
> line, which could be a result of bad filters, dodgy phone cables, 
> malfunctioning telephony equipment, or even nearby electrical devices. Ensure 
> that "pest-it" and other electronic rodent repellers (like the devices Dick 
> Smith and others sell) are removed from power points – these often cause 
> problems with ADSL signals. The same goes for any electrical equipment 
> capable of generating an electromagnetic field, such as fridges/freezers, air 
> conditioners, compressors, cordless phones, microwave ovens, flourescent 
> lights etc. This alone is a good argument for not using extension cords, as 
> they act as an antenna for electromagnetic interference induction.
> 
> Notes
> 
>   • If after you have done all this and still

Re: ADSL2 speed Westnet

[John Daniels]

Hi Ronni
Thank you for all that detailed info., I have done some of the things you 
suggest and some details are:-
Modem was Netcomm 5 Plus 4 until last Friday  and then Billion 7400N. I have 
tried both and am currently on the new Billion. There is no difference in speed.

I'm on ppoe with MTU 1492

Line speed at the moment 741Kbps (0.74Mbs), attentuation has been 58, now 60 
downstream.  Current download speed 93KBs (0.09MB).

I have done an isolation test with different phone sockets, short cable, with 
and without filter etc  and there is no difference in speed. I have also 
installed the latest modem firmware.

My download speeds today were between 167KBs this morning to 3.20pm then at 
4.35pm they halved to 86KBs. The speed since then has remained between 88 and 
92KBs.

So I believe it is some outside influence causing the problem

A tech from iinet is coming tomorrow morning (Wed)  at 8am which is cost free 
and I will let you know the outcome.

Cheers

John 




John Daniels
jdani...@westnet.com.au



On 14/06/2011, at 9:26 PM, Ronda Brown wrote:

> 
> On 14/06/2011, at 6:50 PM, John Daniels wrote:
> 
>> 
>> Hi everyone
>> 
>> I am still being plagued with a big reduction in speed in the evening. Up 
>> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
>> 
>> Has anyone else on Hammersley Exchange experienced this?
>> 
>> Cheers
>> 
>> John
> Hi John,
> 
> More details might help you get some advice.
> What Modem?
> What sync / attenuation stats is your modem reporting? (Line Speed / 
> Attenuation / Noise details)
> What MTU setting do you have on your modem router? The MTU setting of your 
> router will lead to performance issues if set too high or too low.
> The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 
> 1500 Bytes, or 1492 Bytes for PPPoE connections. 
> 
> Have you tried an Isolation Test?
> 
> Isolation Test
> 
> So, you are on ADSL or ADSL2/2+ and are having some problems, someone has 
> told you to do an isolation test and you have no idea what that is.
> 
> What is an Isolation test
> Basically an Isolation test is when you remove all telephony devices in your 
> premises from the phone line. These can include ADSL filters, phones, faxes, 
> answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS 
> machines, back-to-base alarm systems, dialup modems, medical alterting 
> systems etc – basically anything that plugs into the phone line.
> 
> After all devices have been removed, plug your ADSL broadband modem directly 
> into the first phone socket into the house, bypassing any ADSL 
> filters/splitters (just to eliminate these as a possible problem). The first 
> socket is generally the one in the common area of the house (kitchen or 
> lounge/front room), but you may have to consider where the line comes into 
> the house and trace it if necessary – especially if multiple sockets have 
> been installed. Use the shortest phone cable you have (ie 1-2m), and try 
> another phone cable if there is no luck with the first. Try various phone 
> sockets in the house if what you think is the first socket doesn't work; it's 
> not impossible for a single socket to have a fault, and if the house has a 
> central filter fitted then some sockets may have no ADSL signal at all by 
> design.
> 
> Monitor the Internet connection for the difficulty you were experiencing to 
> see if it clears. If the problem is still there, refer notes below.
> 
> If the difficulty you were experiencing clears, then you can connect one 
> filter and one telephony device to your phone line, and monitor your internet 
> connection again for the difficulty you were experiencing.
> 
> By connecting telephony devices one by one, and testing your internet 
> connection each time when you add another device, this process of elimination 
> should single out the telephony device which causes difficulty with your 
> Internet connection. Bear in mind that since adding a single telephony device 
> will introduce a piece of equipment, a filter and a line cord into the 
> circuit, *any one of these things* could introduce a fault into the circuit – 
> be prepared to swap equipment around and test rigorously.
> 
> What is the purpose for doing an Isolation test
> If you are having issues with things like your connection dropping out (modem 
> losing ADSL sync), noise/static on your phone line, slower speeds than usual, 
> then this test can help isolate the issue.
> 
> All these issues are often caused by some form of interference induced into 
> line, which could be a result of bad filters, dodgy phone cables, 
> malfunctioning telephony equipment, or even nearby electrical devices. Ensure 
> that "pest-it" and other electronic rodent repellers (like the devices Dick 
> Smith and others sell) are removed from power points – these often cause 
> problems with ADSL signals. The same goes for any electrical equipment 
> capable of generating an electromagnetic field, such as fridges/fr

Re: ADSL2 speed Westnet

[Ronda Brown]

On 14/06/2011, at 6:50 PM, John Daniels wrote:

> 
> Hi everyone
> 
> I am still being plagued with a big reduction in speed in the evening. Up 
> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
> 
> Has anyone else on Hammersley Exchange experienced this?
> 
> Cheers
> 
> John
Hi John,

More details might help you get some advice.
What Modem?
What sync / attenuation stats is your modem reporting? (Line Speed / 
Attenuation / Noise details)
What MTU setting do you have on your modem router? The MTU setting of your 
router will lead to performance issues if set too high or too low.
The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks is 1500 
Bytes, or 1492 Bytes for PPPoE connections. 

Have you tried an Isolation Test?

Isolation Test

So, you are on ADSL or ADSL2/2+ and are having some problems, someone has told 
you to do an isolation test and you have no idea what that is.

What is an Isolation test
Basically an Isolation test is when you remove all telephony devices in your 
premises from the phone line. These can include ADSL filters, phones, faxes, 
answering machines, Foxtel Digital (or any other Digital PayTV), EFTPOS 
machines, back-to-base alarm systems, dialup modems, medical alterting systems 
etc – basically anything that plugs into the phone line.

After all devices have been removed, plug your ADSL broadband modem directly 
into the first phone socket into the house, bypassing any ADSL 
filters/splitters (just to eliminate these as a possible problem). The first 
socket is generally the one in the common area of the house (kitchen or 
lounge/front room), but you may have to consider where the line comes into the 
house and trace it if necessary – especially if multiple sockets have been 
installed. Use the shortest phone cable you have (ie 1-2m), and try another 
phone cable if there is no luck with the first. Try various phone sockets in 
the house if what you think is the first socket doesn't work; it's not 
impossible for a single socket to have a fault, and if the house has a central 
filter fitted then some sockets may have no ADSL signal at all by design.

Monitor the Internet connection for the difficulty you were experiencing to see 
if it clears. If the problem is still there, refer notes below.

If the difficulty you were experiencing clears, then you can connect one filter 
and one telephony device to your phone line, and monitor your internet 
connection again for the difficulty you were experiencing.

By connecting telephony devices one by one, and testing your internet 
connection each time when you add another device, this process of elimination 
should single out the telephony device which causes difficulty with your 
Internet connection. Bear in mind that since adding a single telephony device 
will introduce a piece of equipment, a filter and a line cord into the circuit, 
*any one of these things* could introduce a fault into the circuit – be 
prepared to swap equipment around and test rigorously.

What is the purpose for doing an Isolation test
If you are having issues with things like your connection dropping out (modem 
losing ADSL sync), noise/static on your phone line, slower speeds than usual, 
then this test can help isolate the issue.

All these issues are often caused by some form of interference induced into 
line, which could be a result of bad filters, dodgy phone cables, 
malfunctioning telephony equipment, or even nearby electrical devices. Ensure 
that "pest-it" and other electronic rodent repellers (like the devices Dick 
Smith and others sell) are removed from power points – these often cause 
problems with ADSL signals. The same goes for any electrical equipment capable 
of generating an electromagnetic field, such as fridges/freezers, air 
conditioners, compressors, cordless phones, microwave ovens, flourescent lights 
etc. This alone is a good argument for not using extension cords, as they act 
as an antenna for electromagnetic interference induction.

Notes

• If after you have done all this and still having issues, it isn't 
always a problem with your line outside your house (Telstra's boundary), it 
sometimes could be an issue with your internal wiring (eg a mouse could've 
chewed the wires in your roof). Issues can also arise with corroded 
cabling/sockets, problems with hardwired equipment that can't be removed (alarm 
systems, wallphones, ringer bells), or internal cabling that won't support ADSL 
due to faulty installation – the latter is why you try all the sockets.
• If after you have done all this and still having issues, it isn't 
always a problem with your line outside your house or your internal wiring. It 
may be possible that your modem has gone faulty and would be good if possible 
to test with another modem.
If you have completed your isolation tests and still have no ADSL connection, 
an unstable connection, or a poor speed issue etc, it's time to escalate the 
problem to your ISP and let 

ADSL2 speed Westnet

[John Daniels]

Hi everyone

I am still being plagued with a big reduction in speed in the evening. Up until 
3.20pm it was 162KBs, then went to 90KBs and 50KBs

Has anyone else on Hammersley Exchange experienced this?

Cheers

John






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