Re: Loosing Wi-Fi connection
Thanks again Ronni, I'll try that. Regards, Adrian Skehan adrianske...@me.com On 21/07/2012, at 1:18 PM, Ronda Brown wrote: Hi Adrian, On 21/07/2012, at 12:22 PM, iCloud wrote: Thanks Ronni Daniel I have changed the channel to 1 and the signal went up to 75% (varying between 73% 78%) and the range went up a notch, the other 2 stations are at 22% 23%. Would I be correct in thinking that if I selected channel 2 the result could be improved even more? No, I don't think it would improve, as I mentioned in a previous email to you: the only option you have is to perhaps try changing the Channel from 11- to channel 1 or 6 or 13 which don't overlap, and see if it makes a difference. If the channel numbers are 5 or more apart, they don't overlap each other. If they are less than than 5 apart, they do and you'll get interference. Cheers, Ronni I will have a look at Netgear next week and see what happens. The more I get to know about these things the better sport some of these salesmen become. On 21/07/2012, at 11:13 AM, Daniel Kerr wrote: Hi Adrian Definitely go a different channel if others have the same one, it just means you're not all operating in the same space. If I find clients wireless on the same channel as others I tend to change theirs to 5, 7 or 8. Not many seem to work in that. If you're looking at getting a new router definitely go for one that is dual band wireless. This means the one router can separate the wireless channels. ie computers that are 802.11n capabable go in the 5GHz range and devices that are 892.11a/b/g go in the 2.4GHz range. It's the one device but does it better. Otherwise what happens is if it's not dual band then even if it can handle the 5GHz range as soon as an older device joins the whole network slows down to 2.4GHz. I just recently changed a client over from the older Airport Express to the new Airport Express (Dual band) for the exact reason above. Their range kept dropping out and slowing, yet most of their machines were all new. But the wireless printer wasn't. So it slowed the whole network down. We swapped out to the new wireless unit ($119) keeping their same modem and their range improved about 150% and faster speeds! If you're replacing the modem then the ones I tend to recommend for clients are Netgear. They work really well and have great back up support. Others I've also used or recommended are TP-Link, Belkin and D-Link (though D-link tend to be a last resort). Ones I tend to avoid (for personal reasons of bad service, bad runs with them) are Netcomm. (and I'd add D-Link in here too sometimes lol). You will pay a bit more for a modem that is Dual Link wireless, but it's worth it! Arrr salespeople - gotta love em. :) I had a similar experience in an Apple reseller recently when I urgently needed a USB to Ethernet adapter so rushed in to a store to grab one for a job, only to be to advised I was wrong and no one made such a thing. (even when I said Apple had been making one for years and I know as I've sold them and used them I just needed a second one to do a job). I finally got the person to look it up ( and I even gave her the part number from my the website that I quickly looked up on my iPhone). And sure enough, they did carry them but none in stock as she'd sold the last one yesterday. (I couldn't help but laugh). Sorry, I digress..,,lol But yes, definitely look at one with dual band wireless. Netgear I believe it's the N300 or N600 series. DGN3700 or higher I think from memory. Hope that helps. Kind regards Daniel Sent from my iPhone 4s --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web: http://www.macwizardry.com.au ** For Everything Apple ** On 21/07/2012, at 10:47 AM, iCloud adrianske...@me.com wrote: Good afternoon Ronni. Sorry to be so long reporting back but I was laid up for a few days. I downloaded iStumble and find that my router is on channel 11 with a signal of 65% (even though it is only 4 meters away), another also on channel 11 at 30% signal and a third at 13%. They are all WAP secure Thompson routers on Bigpond accounts. I have also noticed that the signal throughout the house is very weak in the front rooms, down to 1 bar only. So before I start mucking about with the channels I am wondering if I would be better off getting a new router that has a greater range or getting a range boosting device I have seen at Dick Smiths for about $128. While I have been contemplating the options I have noticed that the iMac has stopped loosing Wi-Fi connection and that it is now playing U-Tube videos without the continuous stalling I was asking about earlier. I am leaning towards a new router with the 5GHz/2.5GHz capability but conversations I have had with salesmen is usually based on their personal experience and i
Re: Loosing Wi-Fi connection
of their machines were all new. But the wireless printer wasn't. So it slowed the whole network down. We swapped out to the new wireless unit ($119) keeping their same modem and their range improved about 150% and faster speeds! If you're replacing the modem then the ones I tend to recommend for clients are Netgear. They work really well and have great back up support. Others I've also used or recommended are TP-Link, Belkin and D-Link (though D-link tend to be a last resort). Ones I tend to avoid (for personal reasons of bad service, bad runs with them) are Netcomm. (and I'd add D-Link in here too sometimes lol). You will pay a bit more for a modem that is Dual Link wireless, but it's worth it! Arrr salespeople - gotta love em. :) I had a similar experience in an Apple reseller recently when I urgently needed a USB to Ethernet adapter so rushed in to a store to grab one for a job, only to be to advised I was wrong and no one made such a thing. (even when I said Apple had been making one for years and I know as I've sold them and used them I just needed a second one to do a job). I finally got the person to look it up ( and I even gave her the part number from my the website that I quickly looked up on my iPhone). And sure enough, they did carry them but none in stock as she'd sold the last one yesterday. (I couldn't help but laugh). Sorry, I digress..,,lol But yes, definitely look at one with dual band wireless. Netgear I believe it's the N300 or N600 series. DGN3700 or higher I think from memory. Hope that helps. Kind regards Daniel Sent from my iPhone 4s --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web: http://www.macwizardry.com.au ** For Everything Apple ** On 21/07/2012, at 10:47 AM, iCloud adrianske...@me.com wrote: Good afternoon Ronni. Sorry to be so long reporting back but I was laid up for a few days. I downloaded iStumble and find that my router is on channel 11 with a signal of 65% (even though it is only 4 meters away), another also on channel 11 at 30% signal and a third at 13%. They are all WAP secure Thompson routers on Bigpond accounts. I have also noticed that the signal throughout the house is very weak in the front rooms, down to 1 bar only. So before I start mucking about with the channels I am wondering if I would be better off getting a new router that has a greater range or getting a range boosting device I have seen at Dick Smiths for about $128. While I have been contemplating the options I have noticed that the iMac has stopped loosing Wi-Fi connection and that it is now playing U-Tube videos without the continuous stalling I was asking about earlier. I am leaning towards a new router with the 5GHz/2.5GHz capability but conversations I have had with salesmen is usually based on their personal experience and i am yet to find one who impressed me as knowing more about than I do, their advice is not always as helpful as it should be, the end result is, choosing which one to purchase is a very hit and miss proposition. Another problem with choosing is the huge price range the come in, and the information printed on the packaging which all seems to say much the same thing in different ways that gives the average punter a lot of meaningless information. If anyone can give me a clue on which one to look at it will be appreciated. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:34 PM, iCloud wrote: Thanks again Ronni, I will report back tomorrow. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:26 PM, Ronda Brown wrote: Hi Adrian, Thanks for the information. Unfortunately from the information you have given below the Router is only capable of a 802.11b/g - 2.5GHz wireless network. NOT a Dual-Band 802.11b/g/n - 5GHz - 2.5GHz Wireless Network. If this is the case, the only option you have is to perhaps try changing the Channel from 11- to channel 1 or 6 or 13 which don't overlap, and see if it makes a difference. If the channel numbers are 5 or more apart, they don't overlap each other. If they are less than than 5 apart, they do and you'll get interference. You can download iStumbler http://istumbler.net which will show any other wireless Networks (neighbours) within range of your Network and show if they are using Channel 11. If so you need to select a channel away from 11. But, if this problem has only arisen since you updated to OS X 10.7.4 I would think it is not due to channel or 2.5GHz wireless network; but with the Wi-Fi driver IO80211Family.kext (version 4.2) that ships with OS X 10.7.4. Some iMac users have found replacing this .kext file with IO80211Family.kext (version 4.1.2) which came with OS X 10.7.3 stopped the Wi-Fi drops. Test with trying different channels to see if it helps. Cheers
Re: Loosing Wi-Fi connection
Hi Tim, Just a very quick query to your comment below. An Airport Extreme 802.11g - the round domed model - is connected to the ethernet network via a Snapgear 300 router and two ethernet switches. Do you have the Modem plugged into the WAN port on the Airport, not the LAN Port? Cheers, Ronni Sent from Ronni's iPad On 21/07/2012, at 5:08 PM, Tim Law t...@peoplehelp.com.au wrote: This has been an interesting exchange and prompted me to download iStumbler and see what is going on with my own wireless network. It has also been a wonderful distraction from either a) commencing a laundry and bathroom renovation, or b) removing the front diff from my Landcruiser for the third time in three months. First time to upgrade it. Second time to redo it because the mechanic didn't assemble the locker correctly, and now third time because um.. well, I broke it with too much power and showing off and it makes a nasty sound and all the oil ran onto the sand... :-( So, playing with networking software is a great thing to do! I have Telstra cable internet running through a Motorola Surfboard modem that has been very stable and reliable for six plus months. An Airport Extreme 802.11g - the round domed model - is connected to the ethernet network via a Snapgear 300 router and two ethernet switches. The Airport Extreme is mounted on a wall 6 metres line of sight from the Mac Mini running Lion that is doing the testing with iStumbler. The devices normally using the wireless network are an iPad 1 and an iPhone4. Wireless Security is WPA Personal iStumbler log shows Signal -63 dBm Noise -92 dBm My problem seems to be a bit different to Adrian's, and I've got my eye on the Airport Extreme as being naughty because each week or so I need to reset it. Whilst devices show they are receiving WiFi signal, those devices cannot connect to the internet. A hard restart of the Airport Extreme resolves this - pulling the power cable out, waiting a bit and pushing it back in again. The main computers on the network are not affected as they are on hard ethernet cabling. But what interests me the most is the low power of the signal as measured by iStumbler, and it seems like a new Airport Extreme would be useful. Adrian is talking about Signal level of 75%, compared to my 40%. No matter what channel I have selected, the signal strength varies between 38% and 42%. There are no other networks showing up in iStumbler. WiFi signals drops away to one bar at times on the iPad and iPhone in other parts of the house and it'd be nice for this to be better and more consistent throughout the house - single storey. I assume this would be improved with a new Airport Extreme, or Express. Besides, I feel like buying something new that just plugs in, and doesn't require either skinned knuckles and sore limbs from bathroom renovations, or a stiff back and engrained grease from diff repairs! I like the idea of We swapped out to the new wireless unit ($119) keeping their same modem and their range improved about 150% and faster speeds! that Daniel talked about. Are my expectations reasonable? Or there other simple changes that could improve the existing Airport Extreme's performance? Thanks Tim -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Hi Tim, Just a very quick query to your comment below. An Airport Extreme 802.11g - the round domed model - is connected to the ethernet network via a Snapgear 300 router and two ethernet switches. Do you have the Modem plugged into the WAN port on the Airport, not the LAN Port? Yes Ronni. The WAN port is the one with the circle not the Ethernet LAN port It's in the port marked with the round circle. Tim Cheers, Ronni Sent from Ronni's iPad On 21/07/2012, at 5:08 PM, Tim Law t...@peoplehelp.com.au wrote: This has been an interesting exchange and prompted me to download iStumbler and see what is going on with my own wireless network. It has also been a wonderful distraction from either a) commencing a laundry and bathroom renovation, or b) removing the front diff from my Landcruiser for the third time in three months. First time to upgrade it. Second time to redo it because the mechanic didn't assemble the locker correctly, and now third time because um.. well, I broke it with too much power and showing off and it makes a nasty sound and all the oil ran onto the sand... :-( So, playing with networking software is a great thing to do! I have Telstra cable internet running through a Motorola Surfboard modem that has been very stable and reliable for six plus months. An Airport Extreme 802.11g - the round domed model - is connected to the ethernet network via a Snapgear 300 router and two ethernet switches. The Airport Extreme is mounted on a wall 6 metres line of sight from the Mac Mini running Lion that is doing the testing with iStumbler. The devices normally using the wireless network are an iPad 1 and an iPhone4. Wireless Security is WPA Personal iStumbler log shows Signal -63 dBm Noise -92 dBm My problem seems to be a bit different to Adrian's, and I've got my eye on the Airport Extreme as being naughty because each week or so I need to reset it. Whilst devices show they are receiving WiFi signal, those devices cannot connect to the internet. A hard restart of the Airport Extreme resolves this - pulling the power cable out, waiting a bit and pushing it back in again. The main computers on the network are not affected as they are on hard ethernet cabling. But what interests me the most is the low power of the signal as measured by iStumbler, and it seems like a new Airport Extreme would be useful. Adrian is talking about Signal level of 75%, compared to my 40%. No matter what channel I have selected, the signal strength varies between 38% and 42%. There are no other networks showing up in iStumbler. WiFi signals drops away to one bar at times on the iPad and iPhone in other parts of the house and it'd be nice for this to be better and more consistent throughout the house - single storey. I assume this would be improved with a new Airport Extreme, or Express. Besides, I feel like buying something new that just plugs in, and doesn't require either skinned knuckles and sore limbs from bathroom renovations, or a stiff back and engrained grease from diff repairs! I like the idea of We swapped out to the new wireless unit ($119) keeping their same modem and their range improved about 150% and faster speeds! that Daniel talked about. Are my expectations reasonable? Or there other simple changes that could improve the existing Airport Extreme's performance? Thanks Tim -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Hi Tim, Yes, that is the WAN Port. iStumbler log shows Signal -63 dBm Noise -92 dBm One method to calculate signal quality is to compute the Signal-to-Noise Ratio (SNR). SNR is the signal level (in dBm) minus the noise level (in dBm). Both of these values are typically represented as negative numbers. So your SNR = 29dB SNR = Signal - Noise = -63 - (-92) = 29dB Which is in the range of a very good signal The calculated SNR value, as measured from a wireless client, would decrease as the range to the base station increases due to applicable free space loss. Also an increase in RF intereference from microwave ovens, cordless phones, walls, ceilings, etc, which would increase the noise level, would also decrease the overall SNR value. SNR Guideline 40+dB = Excellent signal 25dB to 40dB = Very good signal 15dB to 25dB = Low signal 10dB to 15dB = Very low signal 5dB to 10dB = Little or no signal Ive had a long hard day and my brain is fading, I think I'll give it a rest until tomorrow :) Cheers, Ronni Sent from Ronni's iPad On 21/07/2012, at 9:14 PM, Tim Law t...@peoplehelp.com.au wrote: Hi Tim, Just a very quick query to your comment below. An Airport Extreme 802.11g - the round domed model - is connected to the ethernet network via a Snapgear 300 router and two ethernet switches. Do you have the Modem plugged into the WAN port on the Airport, not the LAN Port? Yes Ronni. The WAN port is the one with the circle not the Ethernet LAN port It's in the port marked with the round circle. Tim Cheers, Ronni Sent from Ronni's iPad On 21/07/2012, at 5:08 PM, Tim Law t...@peoplehelp.com.au wrote: This has been an interesting exchange and prompted me to download iStumbler and see what is going on with my own wireless network. It has also been a wonderful distraction from either a) commencing a laundry and bathroom renovation, or b) removing the front diff from my Landcruiser for the third time in three months. First time to upgrade it. Second time to redo it because the mechanic didn't assemble the locker correctly, and now third time because um.. well, I broke it with too much power and showing off and it makes a nasty sound and all the oil ran onto the sand... :-( So, playing with networking software is a great thing to do! I have Telstra cable internet running through a Motorola Surfboard modem that has been very stable and reliable for six plus months. An Airport Extreme 802.11g - the round domed model - is connected to the ethernet network via a Snapgear 300 router and two ethernet switches. The Airport Extreme is mounted on a wall 6 metres line of sight from the Mac Mini running Lion that is doing the testing with iStumbler. The devices normally using the wireless network are an iPad 1 and an iPhone4. Wireless Security is WPA Personal iStumbler log shows Signal -63 dBm Noise -92 dBm My problem seems to be a bit different to Adrian's, and I've got my eye on the Airport Extreme as being naughty because each week or so I need to reset it. Whilst devices show they are receiving WiFi signal, those devices cannot connect to the internet. A hard restart of the Airport Extreme resolves this - pulling the power cable out, waiting a bit and pushing it back in again. The main computers on the network are not affected as they are on hard ethernet cabling. But what interests me the most is the low power of the signal as measured by iStumbler, and it seems like a new Airport Extreme would be useful. Adrian is talking about Signal level of 75%, compared to my 40%. No matter what channel I have selected, the signal strength varies between 38% and 42%. There are no other networks showing up in iStumbler. WiFi signals drops away to one bar at times on the iPad and iPhone in other parts of the house and it'd be nice for this to be better and more consistent throughout the house - single storey. I assume this would be improved with a new Airport Extreme, or Express. Besides, I feel like buying something new that just plugs in, and doesn't require either skinned knuckles and sore limbs from bathroom renovations, or a stiff back and engrained grease from diff repairs! I like the idea of We swapped out to the new wireless unit ($119) keeping their same modem and their range improved about 150% and faster speeds! that Daniel talked about. Are my expectations reasonable? Or there other simple changes that could improve the existing Airport Extreme's performance? Thanks Tim -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Re: Loosing Wi-Fi connection
Hi Tim Performance may improve depending on if you and an older Airport Extreme. Some of the older ones were g models only and didn't do Dual band either. Only the recent models were Dual Band. (I think maybe 2 models back for the Extreme and only the new one for the Express). So this could this help as well. Single strength and distance can also be affected my housing as well unfortunately. Years ago I attempted to put a wireless unit in a house (and a work one as well). For the house I could get coverage in all the house except one bedroom for the client (Which was the one room they wanted it for). Ended up being plumbing in the bathroom right next door to the bedroom. (I put the router in the bathroom to test it and i couldn't see it on the opposite side of a wall!!) And the same in a business. Could get it in the office, but couldn't get it like 12 feet away from the unit. It wasn't til years later when the N networks came out that I could add a unit to get coverage for their whole office. At home I have one Time Capsule at the end of the house (where my office is) and this gives me great coverage right through all the house and outside to the back fence, so Im pretty lucky. A friend of mine gets average coverage through her whole house, again except her room which is right behind a bathroom and laundry. All the other rooms on the opposite of those get great signal. (And that's with a new Express, which is a lot better then what she had before). So it does vary. But again, if you've only got an older Extreme that isn't Dual band it can be worth upgrading to either the Extreme or new Express to at least get you the Dual Band, so you can split the a/b/g's and n's to different channels to get the most out of it. Another thing you can try which I've had some success with for clients trying to push their signal (and this sounds a bit silly) but if you're trying to push your signal downwards from a long house and all the gear is at one end and you want to get it to the other without drops out is the following. If you get a piece of cardboard (about a normal sized A4 pad shape) and cover it in tin foil. Bend it into a C shape and place it behind the Airport Extreme, you can sometimes help find it amplifies the signal. Seeing as the signal is going all around and you really don't need it to outwards, but you want it to go longwards, this will help shape the signal back on itself. I don't think that explains it very well, so I'll try draw it too. (And I apologise here, as this is going to be really bad as drawing's not my strong point,...lol. ) Current set up | | | -(wall of house) -- signal - | (wireless modem) -signal --- -signal-- -signal (starts to drop off) --- etc | Trial set up | | | -(wall of house) - less signal | C shaped cardboard beside (wireless modem) -signal --- -stronger signal-- -still going signal --- etc | LOL. Well I did say it wasn't going to be all that fancy,...hehe. Hopefully that sort of makes sense. Again, this works best when you don't need really need an exact signal one way and the other to be the same, but all the gear is at one end of a house and your'e trying to push it to the other. And the beauty of it is that it doesn't cost an arm and a leg to try. (Bar some tin foil, cardboard and a bit of your time). And if it works,...a cheap fix!! :o) If all else fails, then you have one Airport Express at the front of the house to run the wireless and then somewhere in the middle of the house another Airport Express Extending the network. Costs you 2x $119 and it runs as one network. So you only ever see the same wireless name throughout the whole house, but basically one Express covers one end of the house and the second Express covers the other end. I've got a few set ups like this for clients, one in Fremantle that has a really long house and it runs their signal right from front of house to back of house no problems. (And it's split level too!). So there's a few ways to do it. Hope that makes sense and is at least partially helpful,..lol. Time for a break,..just spent the last 5 hours or so working on a MacPro to get working,lol. Back to the rest of my work,... :) Enjoy!! Kind regards Daniel --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: daniel AT macwizardry.com.au Web: http://www.macwizardry.com.au **For everything Apple** On 21/07/2012, at 5:08 PM, Tim Law wrote: I
Re: Loosing Wi-Fi connection
Thanks Daniel, The last time someone chatted to me about tinfoil deflecting signals they were wearing one as a hat. but that's another story. :-) I'm not really looking for any assistance with these issues now, I'm just reporting back on what I've found. The exercise has been interesting. First, the Airport Extreme IS an older unit that is NOT Dual band, g band only. It was mounted vertically on a wall. The instructions say this was okay. Now I have laid it flat, I'm getting a SNR of around 30 db on the Mac Mini - Late 2009 model Interesting, I loaded iStumbler onto a G4 Power PC Powerbook running 10.5.8 and placed it next to the Mac Mini and am getting signal strength of 40db to 45db The Noise reading is very similar with both of them - around -90db, it's the Signal strength that varies between the two. The lower signal strength reported by the Mac Mini is of no importance, as it is connected via ethernet cable, but it's interesting and may reflect the different internal design of the Powerbook and the Mac Mini and where the antenna is placed. When I constructed the tin foil C curve radiator, it made no difference to the signal being received by the PowerBook 6 metres away. Only when I laid the alfoil all over the top of the Airport Extreme, did the signal change - yes it dropped down. Like Daniel said, that idea was a big 'maybe' but good to try out. Thanks to Ronni for the scale: SNR Guideline 40+dB = Excellent signal 25dB to 40dB = Very good signal 15dB to 25dB = Low signal 10dB to 15dB = Very low signal 5dB to 10dB = Little or no signal Given the SNR drops away to 25 - 30 dB on the Powerbook when I take it for a wander around the house and shut a few doors (dropping from the 40db to 45db in direct line of sight), I'll get a new Airport Extreme and the devices that can use the n band will get the benefit. Thanks Tim On 21/07/2012, at 10:33 PM, Daniel Kerr wrote: Hi Tim Performance may improve depending on if you and an older Airport Extreme. Some of the older ones were g models only and didn't do Dual band either. Only the recent models were Dual Band. (I think maybe 2 models back for the Extreme and only the new one for the Express). So this could this help as well. Single strength and distance can also be affected my housing as well unfortunately. Years ago I attempted to put a wireless unit in a house (and a work one as well). For the house I could get coverage in all the house except one bedroom for the client (Which was the one room they wanted it for). Ended up being plumbing in the bathroom right next door to the bedroom. (I put the router in the bathroom to test it and i couldn't see it on the opposite side of a wall!!) And the same in a business. Could get it in the office, but couldn't get it like 12 feet away from the unit. It wasn't til years later when the N networks came out that I could add a unit to get coverage for their whole office. At home I have one Time Capsule at the end of the house (where my office is) and this gives me great coverage right through all the house and outside to the back fence, so Im pretty lucky. A friend of mine gets average coverage through her whole house, again except her room which is right behind a bathroom and laundry. All the other rooms on the opposite of those get great signal. (And that's with a new Express, which is a lot better then what she had before). So it does vary. But again, if you've only got an older Extreme that isn't Dual band it can be worth upgrading to either the Extreme or new Express to at least get you the Dual Band, so you can split the a/b/g's and n's to different channels to get the most out of it. Another thing you can try which I've had some success with for clients trying to push their signal (and this sounds a bit silly) but if you're trying to push your signal downwards from a long house and all the gear is at one end and you want to get it to the other without drops out is the following. If you get a piece of cardboard (about a normal sized A4 pad shape) and cover it in tin foil. Bend it into a C shape and place it behind the Airport Extreme, you can sometimes help find it amplifies the signal. Seeing as the signal is going all around and you really don't need it to outwards, but you want it to go longwards, this will help shape the signal back on itself. I don't think that explains it very well, so I'll try draw it too. (And I apologise here, as this is going to be really bad as drawing's not my strong point,...lol. ) Current set up | | | -(wall of house) -- signal - | (wireless modem) -signal --- -signal-- -signal (starts to drop off) --- etc
Re: Loosing Wi-Fi connection
Good afternoon Ronni. Sorry to be so long reporting back but I was laid up for a few days. I downloaded iStumble and find that my router is on channel 11 with a signal of 65% (even though it is only 4 meters away), another also on channel 11 at 30% signal and a third at 13%. They are all WAP secure Thompson routers on Bigpond accounts. I have also noticed that the signal throughout the house is very weak in the front rooms, down to 1 bar only. So before I start mucking about with the channels I am wondering if I would be better off getting a new router that has a greater range or getting a range boosting device I have seen at Dick Smiths for about $128. While I have been contemplating the options I have noticed that the iMac has stopped loosing Wi-Fi connection and that it is now playing U-Tube videos without the continuous stalling I was asking about earlier. I am leaning towards a new router with the 5GHz/2.5GHz capability but conversations I have had with salesmen is usually based on their personal experience and i am yet to find one who impressed me as knowing more about than I do, their advice is not always as helpful as it should be, the end result is, choosing which one to purchase is a very hit and miss proposition. Another problem with choosing is the huge price range the come in, and the information printed on the packaging which all seems to say much the same thing in different ways that gives the average punter a lot of meaningless information. If anyone can give me a clue on which one to look at it will be appreciated. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:34 PM, iCloud wrote: Thanks again Ronni, I will report back tomorrow. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:26 PM, Ronda Brown wrote: Hi Adrian, Thanks for the information. Unfortunately from the information you have given below the Router is only capable of a 802.11b/g - 2.5GHz wireless network. NOT a Dual-Band 802.11b/g/n - 5GHz - 2.5GHz Wireless Network. If this is the case, the only option you have is to perhaps try changing the Channel from 11- to channel 1 or 6 or 13 which don't overlap, and see if it makes a difference. If the channel numbers are 5 or more apart, they don't overlap each other. If they are less than than 5 apart, they do and you'll get interference. You can download iStumbler http://istumbler.net which will show any other wireless Networks (neighbours) within range of your Network and show if they are using Channel 11. If so you need to select a channel away from 11. But, if this problem has only arisen since you updated to OS X 10.7.4 I would think it is not due to channel or 2.5GHz wireless network; but with the Wi-Fi driver IO80211Family.kext (version 4.2) that ships with OS X 10.7.4. Some iMac users have found replacing this .kext file with IO80211Family.kext (version 4.1.2) which came with OS X 10.7.3 stopped the Wi-Fi drops. Test with trying different channels to see if it helps. Cheers, Ronni Sent from Ronni's iPad On 15/07/2012, at 6:55 PM, iCloud adrianske...@me.com wrote: Thanks Ronni, It took me a while to get into the router at http://10.0.0.138. Hopefully the following is what you are looking for, I have inserted a ✔ for checked boxes and buttons. Wireless Access Point - BigPondD96B52 Configuration Interface Enabled:Yes Physical Address:00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type:802.11b/g Actual Speed:54 Mbps Band:2.4G Hz Security Allow New Devices:New stations are allowed (automatically) Security Mode:WPA-PSK __ Wireless Access Point - BigPondD96B52 Configuration Interface Enabled:✔ Physical Address:00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type:802.11b/g Actual Speed:54 Mbps Band:2.4G Hz Channel Selection:Manual ✔ (alternative: Automatic) Region:Europe Channel:11 (1 to 13 available) Allow multicast from Broadband Network:✔ Security Broadcast Network Name:✔ Allow New Devices:(New stations are allowed automatically) Encryption: Disabled Use WEP Encryption Use WPA-PSK Encryption:✔ WPA-PSK Encryption Key:✔ WPA-PSK Version:WPA Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 4:30 PM, Ronda Brown wrote: Hi Adrian, Without knowing how you have setup your Wireless Network? What are the settings... Is it 802.11b/g/n 5GHz 2.4GHz? What encryption (Security) are you using (WPA2-PSK Encryption or ?) To access the Thompson Gateway GUI (Graphical User Interface): 1. Open your web browser. 2. Browse to the IP address of your Thomson Gateway (by default: 192.168.1.254). 3. If you have protected your
Re: Loosing Wi-Fi connection
Hi Adrian, First change the Channel to Channel 1 see what difference it makes, so we know the result please. Just go into the Modem's settings Channel and change it from 11 to 1. Then save the settings and reboot the Modem. Then yes, do upgrade to a Modem / Router that has Dual-Band Wireless Network capability. I prefer to use a Netgear Modem to connect to the internet and then use a Time Capsule or Airport Extreme Dual-Band to setup a Simultaneous Dual-Band Wireless Network. The Apple Device then handles the Wireless Network. Another option (which I did for my Son-n-Law awhile ago) is purchase a Netgear N600 Wireless Dual Band Gigabit ADSL2+ Modem Router and setup it up to handle everything. I used to have the same Netgear Modem/Router, but didn't use the Wireless (turned wireless Off on the Netgear) as I had a 1TB Time Capsule used it for the Dual-Band Wi-Fi Network. Cheers, Ronni On 21/07/2012, at 10:47 AM, iCloud wrote: Good afternoon Ronni. Sorry to be so long reporting back but I was laid up for a few days. I downloaded iStumble and find that my router is on channel 11 with a signal of 65% (even though it is only 4 meters away), another also on channel 11 at 30% signal and a third at 13%. They are all WAP secure Thompson routers on Bigpond accounts. I have also noticed that the signal throughout the house is very weak in the front rooms, down to 1 bar only. So before I start mucking about with the channels I am wondering if I would be better off getting a new router that has a greater range or getting a range boosting device I have seen at Dick Smiths for about $128. While I have been contemplating the options I have noticed that the iMac has stopped loosing Wi-Fi connection and that it is now playing U-Tube videos without the continuous stalling I was asking about earlier. I am leaning towards a new router with the 5GHz/2.5GHz capability but conversations I have had with salesmen is usually based on their personal experience and i am yet to find one who impressed me as knowing more about than I do, their advice is not always as helpful as it should be, the end result is, choosing which one to purchase is a very hit and miss proposition. Another problem with choosing is the huge price range the come in, and the information printed on the packaging which all seems to say much the same thing in different ways that gives the average punter a lot of meaningless information. If anyone can give me a clue on which one to look at it will be appreciated. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:34 PM, iCloud wrote: Thanks again Ronni, I will report back tomorrow. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:26 PM, Ronda Brown wrote: Hi Adrian, Thanks for the information. Unfortunately from the information you have given below the Router is only capable of a 802.11b/g - 2.5GHz wireless network. NOT a Dual-Band 802.11b/g/n - 5GHz - 2.5GHz Wireless Network. If this is the case, the only option you have is to perhaps try changing the Channel from 11- to channel 1 or 6 or 13 which don't overlap, and see if it makes a difference. If the channel numbers are 5 or more apart, they don't overlap each other. If they are less than than 5 apart, they do and you'll get interference. You can download iStumbler http://istumbler.net which will show any other wireless Networks (neighbours) within range of your Network and show if they are using Channel 11. If so you need to select a channel away from 11. But, if this problem has only arisen since you updated to OS X 10.7.4 I would think it is not due to channel or 2.5GHz wireless network; but with the Wi-Fi driver IO80211Family.kext (version 4.2) that ships with OS X 10.7.4. Some iMac users have found replacing this .kext file with IO80211Family.kext (version 4.1.2) which came with OS X 10.7.3 stopped the Wi-Fi drops. Test with trying different channels to see if it helps. Cheers, Ronni Sent from Ronni's iPad On 15/07/2012, at 6:55 PM, iCloud adrianske...@me.com wrote: Thanks Ronni, It took me a while to get into the router at http://10.0.0.138. Hopefully the following is what you are looking for, I have inserted a ✔ for checked boxes and buttons. Wireless Access Point - BigPondD96B52 Configuration Interface Enabled:Yes Physical Address:00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type:802.11b/g Actual Speed:54 Mbps Band:2.4G Hz Security Allow New Devices:New stations are allowed (automatically) Security Mode:WPA-PSK __ Wireless Access Point - BigPondD96B52 Configuration Interface Enabled:✔ Physical Address:00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type:802.11b/g
Re: Loosing Wi-Fi connection
Hi Adrian Definitely go a different channel if others have the same one, it just means you're not all operating in the same space. If I find clients wireless on the same channel as others I tend to change theirs to 5, 7 or 8. Not many seem to work in that. If you're looking at getting a new router definitely go for one that is dual band wireless. This means the one router can separate the wireless channels. ie computers that are 802.11n capabable go in the 5GHz range and devices that are 892.11a/b/g go in the 2.4GHz range. It's the one device but does it better. Otherwise what happens is if it's not dual band then even if it can handle the 5GHz range as soon as an older device joins the whole network slows down to 2.4GHz. I just recently changed a client over from the older Airport Express to the new Airport Express (Dual band) for the exact reason above. Their range kept dropping out and slowing, yet most of their machines were all new. But the wireless printer wasn't. So it slowed the whole network down. We swapped out to the new wireless unit ($119) keeping their same modem and their range improved about 150% and faster speeds! If you're replacing the modem then the ones I tend to recommend for clients are Netgear. They work really well and have great back up support. Others I've also used or recommended are TP-Link, Belkin and D-Link (though D-link tend to be a last resort). Ones I tend to avoid (for personal reasons of bad service, bad runs with them) are Netcomm. (and I'd add D-Link in here too sometimes lol). You will pay a bit more for a modem that is Dual Link wireless, but it's worth it! Arrr salespeople - gotta love em. :) I had a similar experience in an Apple reseller recently when I urgently needed a USB to Ethernet adapter so rushed in to a store to grab one for a job, only to be to advised I was wrong and no one made such a thing. (even when I said Apple had been making one for years and I know as I've sold them and used them I just needed a second one to do a job). I finally got the person to look it up ( and I even gave her the part number from my the website that I quickly looked up on my iPhone). And sure enough, they did carry them but none in stock as she'd sold the last one yesterday. (I couldn't help but laugh). Sorry, I digress..,,lol But yes, definitely look at one with dual band wireless. Netgear I believe it's the N300 or N600 series. DGN3700 or higher I think from memory. Hope that helps. Kind regards Daniel Sent from my iPhone 4s --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web: http://www.macwizardry.com.au ** For Everything Apple ** On 21/07/2012, at 10:47 AM, iCloud adrianske...@me.com wrote: Good afternoon Ronni. Sorry to be so long reporting back but I was laid up for a few days. I downloaded iStumble and find that my router is on channel 11 with a signal of 65% (even though it is only 4 meters away), another also on channel 11 at 30% signal and a third at 13%. They are all WAP secure Thompson routers on Bigpond accounts. I have also noticed that the signal throughout the house is very weak in the front rooms, down to 1 bar only. So before I start mucking about with the channels I am wondering if I would be better off getting a new router that has a greater range or getting a range boosting device I have seen at Dick Smiths for about $128. While I have been contemplating the options I have noticed that the iMac has stopped loosing Wi-Fi connection and that it is now playing U-Tube videos without the continuous stalling I was asking about earlier. I am leaning towards a new router with the 5GHz/2.5GHz capability but conversations I have had with salesmen is usually based on their personal experience and i am yet to find one who impressed me as knowing more about than I do, their advice is not always as helpful as it should be, the end result is, choosing which one to purchase is a very hit and miss proposition. Another problem with choosing is the huge price range the come in, and the information printed on the packaging which all seems to say much the same thing in different ways that gives the average punter a lot of meaningless information. If anyone can give me a clue on which one to look at it will be appreciated. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:34 PM, iCloud wrote: Thanks again Ronni, I will report back tomorrow. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:26 PM, Ronda Brown wrote: Hi Adrian, Thanks for the information. Unfortunately from the information you have given below the Router is only capable of a 802.11b/g - 2.5GHz wireless network. NOT a Dual-Band 802.11b/g/n - 5GHz - 2.5GHz Wireless Network. If this is the case, the only option you have is to perhaps try changing the Channel from 11- to channel 1 or 6 or 13
Re: Loosing Wi-Fi connection
Thanks Ronni Daniel I have changed the channel to 1 and the signal went up to 75% (varying between 73% 78%) and the range went up a notch, the other 2 stations are at 22% 23%. Would I be correct in thinking that if I selected channel 2 the result could be improved even more? I will have a look at Netgear next week and see what happens. The more I get to know about these things the better sport some of these salesmen become. Regards, Adrian Skehan adrianske...@me.com On 21/07/2012, at 11:13 AM, Daniel Kerr wrote: Hi Adrian Definitely go a different channel if others have the same one, it just means you're not all operating in the same space. If I find clients wireless on the same channel as others I tend to change theirs to 5, 7 or 8. Not many seem to work in that. If you're looking at getting a new router definitely go for one that is dual band wireless. This means the one router can separate the wireless channels. ie computers that are 802.11n capabable go in the 5GHz range and devices that are 892.11a/b/g go in the 2.4GHz range. It's the one device but does it better. Otherwise what happens is if it's not dual band then even if it can handle the 5GHz range as soon as an older device joins the whole network slows down to 2.4GHz. I just recently changed a client over from the older Airport Express to the new Airport Express (Dual band) for the exact reason above. Their range kept dropping out and slowing, yet most of their machines were all new. But the wireless printer wasn't. So it slowed the whole network down. We swapped out to the new wireless unit ($119) keeping their same modem and their range improved about 150% and faster speeds! If you're replacing the modem then the ones I tend to recommend for clients are Netgear. They work really well and have great back up support. Others I've also used or recommended are TP-Link, Belkin and D-Link (though D-link tend to be a last resort). Ones I tend to avoid (for personal reasons of bad service, bad runs with them) are Netcomm. (and I'd add D-Link in here too sometimes lol). You will pay a bit more for a modem that is Dual Link wireless, but it's worth it! Arrr salespeople - gotta love em. :) I had a similar experience in an Apple reseller recently when I urgently needed a USB to Ethernet adapter so rushed in to a store to grab one for a job, only to be to advised I was wrong and no one made such a thing. (even when I said Apple had been making one for years and I know as I've sold them and used them I just needed a second one to do a job). I finally got the person to look it up ( and I even gave her the part number from my the website that I quickly looked up on my iPhone). And sure enough, they did carry them but none in stock as she'd sold the last one yesterday. (I couldn't help but laugh). Sorry, I digress..,,lol But yes, definitely look at one with dual band wireless. Netgear I believe it's the N300 or N600 series. DGN3700 or higher I think from memory. Hope that helps. Kind regards Daniel Sent from my iPhone 4s --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web: http://www.macwizardry.com.au ** For Everything Apple ** On 21/07/2012, at 10:47 AM, iCloud adrianske...@me.com wrote: Good afternoon Ronni. Sorry to be so long reporting back but I was laid up for a few days. I downloaded iStumble and find that my router is on channel 11 with a signal of 65% (even though it is only 4 meters away), another also on channel 11 at 30% signal and a third at 13%. They are all WAP secure Thompson routers on Bigpond accounts. I have also noticed that the signal throughout the house is very weak in the front rooms, down to 1 bar only. So before I start mucking about with the channels I am wondering if I would be better off getting a new router that has a greater range or getting a range boosting device I have seen at Dick Smiths for about $128. While I have been contemplating the options I have noticed that the iMac has stopped loosing Wi-Fi connection and that it is now playing U-Tube videos without the continuous stalling I was asking about earlier. I am leaning towards a new router with the 5GHz/2.5GHz capability but conversations I have had with salesmen is usually based on their personal experience and i am yet to find one who impressed me as knowing more about than I do, their advice is not always as helpful as it should be, the end result is, choosing which one to purchase is a very hit and miss proposition. Another problem with choosing is the huge price range the come in, and the information printed on the packaging which all seems to say much the same thing in different ways that gives the average punter a lot of meaningless information. If anyone can give me a clue on which one to look at it will be appreciated. Regards
Re: Loosing Wi-Fi connection
Hi Adrian, On 21/07/2012, at 12:22 PM, iCloud wrote: Thanks Ronni Daniel I have changed the channel to 1 and the signal went up to 75% (varying between 73% 78%) and the range went up a notch, the other 2 stations are at 22% 23%. Would I be correct in thinking that if I selected channel 2 the result could be improved even more? No, I don't think it would improve, as I mentioned in a previous email to you: the only option you have is to perhaps try changing the Channel from 11- to channel 1 or 6 or 13 which don't overlap, and see if it makes a difference. If the channel numbers are 5 or more apart, they don't overlap each other. If they are less than than 5 apart, they do and you'll get interference. Cheers, Ronni I will have a look at Netgear next week and see what happens. The more I get to know about these things the better sport some of these salesmen become. On 21/07/2012, at 11:13 AM, Daniel Kerr wrote: Hi Adrian Definitely go a different channel if others have the same one, it just means you're not all operating in the same space. If I find clients wireless on the same channel as others I tend to change theirs to 5, 7 or 8. Not many seem to work in that. If you're looking at getting a new router definitely go for one that is dual band wireless. This means the one router can separate the wireless channels. ie computers that are 802.11n capabable go in the 5GHz range and devices that are 892.11a/b/g go in the 2.4GHz range. It's the one device but does it better. Otherwise what happens is if it's not dual band then even if it can handle the 5GHz range as soon as an older device joins the whole network slows down to 2.4GHz. I just recently changed a client over from the older Airport Express to the new Airport Express (Dual band) for the exact reason above. Their range kept dropping out and slowing, yet most of their machines were all new. But the wireless printer wasn't. So it slowed the whole network down. We swapped out to the new wireless unit ($119) keeping their same modem and their range improved about 150% and faster speeds! If you're replacing the modem then the ones I tend to recommend for clients are Netgear. They work really well and have great back up support. Others I've also used or recommended are TP-Link, Belkin and D-Link (though D-link tend to be a last resort). Ones I tend to avoid (for personal reasons of bad service, bad runs with them) are Netcomm. (and I'd add D-Link in here too sometimes lol). You will pay a bit more for a modem that is Dual Link wireless, but it's worth it! Arrr salespeople - gotta love em. :) I had a similar experience in an Apple reseller recently when I urgently needed a USB to Ethernet adapter so rushed in to a store to grab one for a job, only to be to advised I was wrong and no one made such a thing. (even when I said Apple had been making one for years and I know as I've sold them and used them I just needed a second one to do a job). I finally got the person to look it up ( and I even gave her the part number from my the website that I quickly looked up on my iPhone). And sure enough, they did carry them but none in stock as she'd sold the last one yesterday. (I couldn't help but laugh). Sorry, I digress..,,lol But yes, definitely look at one with dual band wireless. Netgear I believe it's the N300 or N600 series. DGN3700 or higher I think from memory. Hope that helps. Kind regards Daniel Sent from my iPhone 4s --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web: http://www.macwizardry.com.au ** For Everything Apple ** On 21/07/2012, at 10:47 AM, iCloud adrianske...@me.com wrote: Good afternoon Ronni. Sorry to be so long reporting back but I was laid up for a few days. I downloaded iStumble and find that my router is on channel 11 with a signal of 65% (even though it is only 4 meters away), another also on channel 11 at 30% signal and a third at 13%. They are all WAP secure Thompson routers on Bigpond accounts. I have also noticed that the signal throughout the house is very weak in the front rooms, down to 1 bar only. So before I start mucking about with the channels I am wondering if I would be better off getting a new router that has a greater range or getting a range boosting device I have seen at Dick Smiths for about $128. While I have been contemplating the options I have noticed that the iMac has stopped loosing Wi-Fi connection and that it is now playing U-Tube videos without the continuous stalling I was asking about earlier. I am leaning towards a new router with the 5GHz/2.5GHz capability but conversations I have had with salesmen is usually based on their personal experience and i am yet to find one who impressed me as knowing more about than I do, their advice is not always as helpful as it should be, the end result
Re: Loosing Wi-Fi connection
I spoke too soon! The problem just occurred while I was in the process of sending an e-mail. so maybe the sleep mode had nothing to do with it. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:43 PM, iCloud wrote: Thanks again Ronni, I have changed the sleep times and so far so good. I'll post back if the problem comes up after an extended sleep period. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Hi Adrian, This problem seems to be restricted to iMacs running OS X 10.7.4 Are you connecting to 5GHz Band NOT the 2.4GHz band? If you Option Click on the Wi-Fi symbol top of the Desktop Menu. You will see details of the connection Channel Band etc. Do you have Wi-Fi interface at the top of the list in System Preferences Network? Click on the little gear at the bottom next to + - icons (unlock first if locked), choose Set Service Order. Drag Wi-Fi to the top of the list. Click OK, the Apply What Channel are you connecting to...Have you tried manually setting the Wi-Fi Channel? Cheers, Ronni On 15/07/2012, at 2:11 PM, iCloud wrote: I spoke too soon! The problem just occurred while I was in the process of sending an e-mail. so maybe the sleep mode had nothing to do with it. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:43 PM, iCloud wrote: Thanks again Ronni, I have changed the sleep times and so far so good. I'll post back if the problem comes up after an extended sleep period. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Thanks Ronni On 15/07/2012, at 2:49 PM, Ronda Brown wrote: Hi Adrian, This problem seems to be restricted to iMacs running OS X 10.7.4 Are you connecting to 5GHz Band NOT the 2.4GHz band? No its Chanel 11(2.4 GHz) If you Option Click on the Wi-Fi symbol top of the Desktop Menu. You will see details of the connection Channel Band etc. Do you have Wi-Fi interface at the top of the list in System Preferences Network? Yes its on the top of the list Click on the little gear at the bottom next to + - icons (unlock first if locked), choose Set Service Order. Drag Wi-Fi to the top of the list. Click OK, the Apply What Channel are you connecting to...Have you tried manually setting the Wi-Fi Channel? No idea of how to go about changing it! Regards, Adrian Skehan adrianske...@me.com Cheers, Ronni On 15/07/2012, at 2:11 PM, iCloud wrote: I spoke too soon! The problem just occurred while I was in the process of sending an e-mail. so maybe the sleep mode had nothing to do with it. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:43 PM, iCloud wrote: Thanks again Ronni, I have changed the sleep times and so far so good. I'll post back if the problem comes up after an extended sleep period. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Hi Adrian, Your iMac should be connecting to the 5GHz Band... not 2.4GHz What Router are you using, is it a Dual-Band Router 802.11a/n - 802.11b/g/n? If Airport Unit, use Airport Utility.app - Under Wireless click Wireless Options - Radio Mode: 802.11a/n -802.11b/g/n (Automatic) 2.4GHz Channel 5GHz Channel. Cheers, Ronni On 15/07/2012, at 3:00 PM, iCloud wrote: Thanks Ronni On 15/07/2012, at 2:49 PM, Ronda Brown wrote: Hi Adrian, This problem seems to be restricted to iMacs running OS X 10.7.4 Are you connecting to 5GHz Band NOT the 2.4GHz band? No its Chanel 11(2.4 GHz) If you Option Click on the Wi-Fi symbol top of the Desktop Menu. You will see details of the connection Channel Band etc. Do you have Wi-Fi interface at the top of the list in System Preferences Network? Yes its on the top of the list Click on the little gear at the bottom next to + - icons (unlock first if locked), choose Set Service Order. Drag Wi-Fi to the top of the list. Click OK, the Apply What Channel are you connecting to...Have you tried manually setting the Wi-Fi Channel? No idea of how to go about changing it! Regards, Adrian Skehan adrianske...@me.com Cheers, Ronni On 15/07/2012, at 2:11 PM, iCloud wrote: I spoke too soon! The problem just occurred while I was in the process of sending an e-mail. so maybe the sleep mode had nothing to do with it. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:43 PM, iCloud wrote: Thanks again Ronni, I have changed the sleep times and so far so good. I'll post back if the problem comes up after an extended sleep period. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Hi Ronni, Its a Thompson TG 782T Default SSIDBigPondxx Each unit has a unique SSID in the form of BigPondxx Multiple SSID Wireless Distribution System (WDS) compatible Access point mode Wireless client mode Wireless bridge mode Multipoint bridge mode Repeater mode WEP-64bit WEP-128bit WEP-256bit WPA WPA-PSK WPA2 WPA2-PSK WPS support 802.1X EAP support 802.11a (54 Mbps) 802.11b (11 Mbps) 802.11b+ (22 Mbps) 802.11g (54 Mbps) 802.11g Super-G (108Mbps) Draft 802.11n (Pre-N) 802.11n (300 Mbps) Internal antenna(s) 0 External antenna(s) 1 External Antenna Removable? External antenna is fixed but internally it connects using a U.FL or IPX connector (same as mini PCI wireless cards) Regards, Adrian Skehan adrianske...@me.com I believe BigPond are still supplying them. This one is 4 or 5 years old now, should I be looking at replacing it. On 15/07/2012, at 3:00 PM, iCloud wrote: Thanks Ronni On 15/07/2012, at 2:49 PM, Ronda Brown wrote: Hi Adrian, This problem seems to be restricted to iMacs running OS X 10.7.4 Are you connecting to 5GHz Band NOT the 2.4GHz band? No its Chanel 11(2.4 GHz) If you Option Click on the Wi-Fi symbol top of the Desktop Menu. You will see details of the connection Channel Band etc. Do you have Wi-Fi interface at the top of the list in System Preferences Network? Yes its on the top of the list Click on the little gear at the bottom next to + - icons (unlock first if locked), choose Set Service Order. Drag Wi-Fi to the top of the list. Click OK, the Apply What Channel are you connecting to...Have you tried manually setting the Wi-Fi Channel? No idea of how to go about changing it! Regards, Adrian Skehan adrianske...@me.com Cheers, Ronni On 15/07/2012, at 2:11 PM, iCloud wrote: I spoke too soon! The problem just occurred while I was in the process of sending an e-mail. so maybe the sleep mode had nothing to do with it. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:43 PM, iCloud wrote: Thanks again Ronni, I have changed the sleep times and so far so good. I'll post back if the problem comes up after an extended sleep period. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Hi Adrian, Without knowing how you have setup your Wireless Network? What are the settings... Is it 802.11b/g/n 5GHz 2.4GHz? What encryption (Security) are you using (WPA2-PSK Encryption or ?) To access the Thompson Gateway GUI (Graphical User Interface): 1. Open your web browser. 2. Browse to the IP address of your Thomson Gateway (by default: 192.168.1.254). 3. If you have protected your Thomson Gateway with a user name and password, the Thomson Gateway will prompt you to enter these. Enter your user name and password and click OK. 4. The Thomson Gateway GUI appears. On the Home Network Menu click Wireless In the upper-right corner, click Details Under: Configuration- you find the Network Name Security- you can find the encryption Wireless - Configure - Under Configuration you can see the Channel Selection list. Cheers, Ronni On 15/07/2012, at 4:00 PM, iCloud wrote: Hi Ronni, Its a Thompson TG 782T Default SSID BigPondxx Each unit has a unique SSID in the form of BigPondxx Multiple SSID Wireless Distribution System (WDS) compatible Access point mode Wireless client mode Wireless bridge mode Multipoint bridge mode Repeater mode WEP-64bit WEP-128bit WEP-256bit WPA WPA-PSK WPA2 WPA2-PSK WPS support 802.1X EAP support 802.11a (54 Mbps) 802.11b (11 Mbps) 802.11b+ (22 Mbps) 802.11g (54 Mbps) 802.11g Super-G (108Mbps) Draft 802.11n (Pre-N) 802.11n (300 Mbps) Internal antenna(s) 0 External antenna(s) 1 External Antenna Removable? External antenna is fixed but internally it connects using a U.FL or IPX connector (same as mini PCI wireless cards) Regards, Adrian Skehan adrianske...@me.com I believe BigPond are still supplying them. This one is 4 or 5 years old now, should I be looking at replacing it. On 15/07/2012, at 3:00 PM, iCloud wrote: Thanks Ronni On 15/07/2012, at 2:49 PM, Ronda Brown wrote: Hi Adrian, This problem seems to be restricted to iMacs running OS X 10.7.4 Are you connecting to 5GHz Band NOT the 2.4GHz band? No its Chanel 11(2.4 GHz) If you Option Click on the Wi-Fi symbol top of the Desktop Menu. You will see details of the connection Channel Band etc. Do you have Wi-Fi interface at the top of the list in System Preferences Network? Yes its on the top of the list Click on the little gear at the bottom next to + - icons (unlock first if locked), choose Set Service Order. Drag Wi-Fi to the top of the list. Click OK, the Apply What Channel are you connecting to...Have you tried manually setting the Wi-Fi Channel? No idea of how to go about changing it! Regards, Adrian Skehan adrianske...@me.com Cheers, Ronni On 15/07/2012, at 2:11 PM, iCloud wrote: I spoke too soon! The problem just occurred while I was in the process of sending an e-mail. so maybe the sleep mode had nothing to do with it. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:43 PM, iCloud wrote: Thanks again Ronni, I have changed the sleep times and so far so good. I'll post back if the problem comes up after an extended sleep period. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated.
Re: Loosing Wi-Fi connection
Thanks Ronni, It took me a while to get into the router at http://10.0.0.138. Hopefully the following is what you are looking for, I have inserted a ✔ for checked boxes and buttons. Wireless Access Point - BigPondD96B52 Configuration Interface Enabled: Yes Physical Address: 00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type: 802.11b/g Actual Speed: 54 Mbps Band: 2.4G Hz Security Allow New Devices: New stations are allowed (automatically) Security Mode: WPA-PSK __ Wireless Access Point - BigPondD96B52 Configuration Interface Enabled: ✔ Physical Address: 00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type: 802.11b/g Actual Speed: 54 Mbps Band: 2.4G Hz Channel Selection: Manual ✔ (alternative: Automatic) Region: Europe Channel:11 (1 to 13 available) Allow multicast from Broadband Network: ✔ Security Broadcast Network Name: ✔ Allow New Devices: (New stations are allowed automatically) Encryption: Disabled Use WEP Encryption Use WPA-PSK Encryption: ✔ WPA-PSK Encryption Key: ✔ WPA-PSK Version:WPA Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 4:30 PM, Ronda Brown wrote: Hi Adrian, Without knowing how you have setup your Wireless Network? What are the settings... Is it 802.11b/g/n 5GHz 2.4GHz? What encryption (Security) are you using (WPA2-PSK Encryption or ?) To access the Thompson Gateway GUI (Graphical User Interface): 1. Open your web browser. 2. Browse to the IP address of your Thomson Gateway (by default: 192.168.1.254). 3. If you have protected your Thomson Gateway with a user name and password, the Thomson Gateway will prompt you to enter these. Enter your user name and password and click OK. 4. The Thomson Gateway GUI appears. On the Home Network Menu click Wireless In the upper-right corner, click Details Under: Configuration- you find the Network Name Security- you can find the encryption Wireless - Configure - Under Configuration you can see the Channel Selection list. Cheers, Ronni On 15/07/2012, at 4:00 PM, iCloud wrote: Hi Ronni, Its a Thompson TG 782T Default SSID BigPondxx Each unit has a unique SSID in the form of BigPondxx Multiple SSID Wireless Distribution System (WDS) compatible Access point mode Wireless client mode Wireless bridge mode Multipoint bridge mode Repeater mode WEP-64bit WEP-128bit WEP-256bit WPA WPA-PSK WPA2 WPA2-PSK WPS support 802.1X EAP support 802.11a (54 Mbps) 802.11b (11 Mbps) 802.11b+ (22 Mbps) 802.11g (54 Mbps) 802.11g Super-G (108Mbps) Draft 802.11n (Pre-N) 802.11n (300 Mbps) Internal antenna(s) 0 External antenna(s) 1 External Antenna Removable? External antenna is fixed but internally it connects using a U.FL or IPX connector (same as mini PCI wireless cards) Regards, Adrian Skehan adrianske...@me.com I believe BigPond are still supplying them. This one is 4 or 5 years old now, should I be looking at replacing it. On 15/07/2012, at 3:00 PM, iCloud wrote: Thanks Ronni On 15/07/2012, at 2:49 PM, Ronda Brown wrote: Hi Adrian, This problem seems to be restricted to iMacs running OS X 10.7.4 Are you connecting to 5GHz Band NOT the 2.4GHz band? No its Chanel 11(2.4 GHz) If you Option Click on the Wi-Fi symbol top of the Desktop Menu. You will see details of the connection Channel Band etc. Do you have Wi-Fi interface at the top of the list in System Preferences Network? Yes its on the top of the list Click on the little gear at the bottom next to + - icons (unlock first if locked), choose Set Service Order. Drag Wi-Fi to the top of the list. Click OK, the Apply What Channel are you connecting to...Have you tried manually setting the Wi-Fi Channel? No idea of how to go about changing it! Regards, Adrian Skehan adrianske...@me.com Cheers, Ronni On 15/07/2012, at 2:11 PM, iCloud wrote: I spoke too soon! The problem just occurred while I was in the process of sending an e-mail. so maybe the sleep mode had nothing to do with it. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:43 PM, iCloud wrote: Thanks again Ronni, I have changed the sleep times and so far so good. I'll post back if the problem comes up after an extended sleep period. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the
Re: Loosing Wi-Fi connection
Hi Adrian, Thanks for the information. Unfortunately from the information you have given below the Router is only capable of a 802.11b/g - 2.5GHz wireless network. NOT a Dual-Band 802.11b/g/n - 5GHz - 2.5GHz Wireless Network. If this is the case, the only option you have is to perhaps try changing the Channel from 11- to channel 1 or 6 or 13 which don't overlap, and see if it makes a difference. If the channel numbers are 5 or more apart, they don't overlap each other. If they are less than than 5 apart, they do and you'll get interference. You can download iStumbler http://istumbler.net which will show any other wireless Networks (neighbours) within range of your Network and show if they are using Channel 11. If so you need to select a channel away from 11. But, if this problem has only arisen since you updated to OS X 10.7.4 I would think it is not due to channel or 2.5GHz wireless network; but with the Wi-Fi driver IO80211Family.kext (version 4.2) that ships with OS X 10.7.4. Some iMac users have found replacing this .kext file with IO80211Family.kext (version 4.1.2) which came with OS X 10.7.3 stopped the Wi-Fi drops. Test with trying different channels to see if it helps. Cheers, Ronni Sent from Ronni's iPad On 15/07/2012, at 6:55 PM, iCloud adrianske...@me.com wrote: Thanks Ronni, It took me a while to get into the router at http://10.0.0.138. Hopefully the following is what you are looking for, I have inserted a ✔ for checked boxes and buttons. Wireless Access Point - BigPondD96B52 Configuration Interface Enabled:Yes Physical Address:00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type:802.11b/g Actual Speed:54 Mbps Band:2.4G Hz Security Allow New Devices:New stations are allowed (automatically) Security Mode:WPA-PSK __ Wireless Access Point - BigPondD96B52 Configuration Interface Enabled:✔ Physical Address:00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type:802.11b/g Actual Speed:54 Mbps Band:2.4G Hz Channel Selection:Manual ✔ (alternative: Automatic) Region:Europe Channel:11 (1 to 13 available) Allow multicast from Broadband Network:✔ Security Broadcast Network Name:✔ Allow New Devices:(New stations are allowed automatically) Encryption: Disabled Use WEP Encryption Use WPA-PSK Encryption:✔ WPA-PSK Encryption Key:✔ WPA-PSK Version:WPA Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 4:30 PM, Ronda Brown wrote: Hi Adrian, Without knowing how you have setup your Wireless Network? What are the settings... Is it 802.11b/g/n 5GHz 2.4GHz? What encryption (Security) are you using (WPA2-PSK Encryption or ?) To access the Thompson Gateway GUI (Graphical User Interface): 1. Open your web browser. 2. Browse to the IP address of your Thomson Gateway (by default: 192.168.1.254). 3. If you have protected your Thomson Gateway with a user name and password, the Thomson Gateway will prompt you to enter these. Enter your user name and password and click OK. 4. The Thomson Gateway GUI appears. On the Home Network Menu click Wireless In the upper-right corner, click Details Under: Configuration- you find the Network Name Security- you can find the encryption Wireless - Configure - Under Configuration you can see the Channel Selection list. Cheers, Ronni On 15/07/2012, at 4:00 PM, iCloud wrote: Hi Ronni, Its a Thompson TG 782T Default SSIDBigPondxx Each unit has a unique SSID in the form of BigPondxx Multiple SSID Wireless Distribution System (WDS) compatible Access point mode Wireless client mode Wireless bridge mode Multipoint bridge mode Repeater mode WEP-64bit WEP-128bit WEP-256bit WPA WPA-PSK WPA2 WPA2-PSK WPS support 802.1X EAP support 802.11a (54 Mbps) 802.11b (11 Mbps) 802.11b+ (22 Mbps) 802.11g (54 Mbps) 802.11g Super-G (108Mbps) Draft 802.11n (Pre-N) 802.11n (300 Mbps) Internal antenna(s)0 External antenna(s)1 External Antenna Removable? External antenna is fixed but internally it connects using a U.FL or IPX connector (same as mini PCI wireless cards) Regards, Adrian Skehan adrianske...@me.com I believe BigPond are still supplying them. This one is 4 or 5 years old now, should I be looking at replacing it. On 15/07/2012, at 3:00 PM, iCloud wrote: Thanks Ronni On 15/07/2012, at 2:49 PM, Ronda Brown wrote: Hi Adrian, This problem seems to be restricted to iMacs running OS X 10.7.4 Are you connecting to 5GHz Band NOT the 2.4GHz band? No its Chanel 11(2.4 GHz) If you Option
Re: Loosing Wi-Fi connection
Thanks again Ronni, I will report back tomorrow. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 8:26 PM, Ronda Brown wrote: Hi Adrian, Thanks for the information. Unfortunately from the information you have given below the Router is only capable of a 802.11b/g - 2.5GHz wireless network. NOT a Dual-Band 802.11b/g/n - 5GHz - 2.5GHz Wireless Network. If this is the case, the only option you have is to perhaps try changing the Channel from 11- to channel 1 or 6 or 13 which don't overlap, and see if it makes a difference. If the channel numbers are 5 or more apart, they don't overlap each other. If they are less than than 5 apart, they do and you'll get interference. You can download iStumbler http://istumbler.net which will show any other wireless Networks (neighbours) within range of your Network and show if they are using Channel 11. If so you need to select a channel away from 11. But, if this problem has only arisen since you updated to OS X 10.7.4 I would think it is not due to channel or 2.5GHz wireless network; but with the Wi-Fi driver IO80211Family.kext (version 4.2) that ships with OS X 10.7.4. Some iMac users have found replacing this .kext file with IO80211Family.kext (version 4.1.2) which came with OS X 10.7.3 stopped the Wi-Fi drops. Test with trying different channels to see if it helps. Cheers, Ronni Sent from Ronni's iPad On 15/07/2012, at 6:55 PM, iCloud adrianske...@me.com wrote: Thanks Ronni, It took me a while to get into the router at http://10.0.0.138. Hopefully the following is what you are looking for, I have inserted a ✔ for checked boxes and buttons. Wireless Access Point - BigPondD96B52 Configuration Interface Enabled:Yes Physical Address:00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type:802.11b/g Actual Speed:54 Mbps Band:2.4G Hz Security Allow New Devices:New stations are allowed (automatically) Security Mode:WPA-PSK __ Wireless Access Point - BigPondD96B52 Configuration Interface Enabled:✔ Physical Address:00:24:17:47:A3:8B Network Name (SSID):BigPondD96B52 Interface Type:802.11b/g Actual Speed:54 Mbps Band:2.4G Hz Channel Selection:Manual ✔ (alternative: Automatic) Region:Europe Channel:11 (1 to 13 available) Allow multicast from Broadband Network:✔ Security Broadcast Network Name:✔ Allow New Devices:(New stations are allowed automatically) Encryption: Disabled Use WEP Encryption Use WPA-PSK Encryption:✔ WPA-PSK Encryption Key:✔ WPA-PSK Version:WPA Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 4:30 PM, Ronda Brown wrote: Hi Adrian, Without knowing how you have setup your Wireless Network? What are the settings... Is it 802.11b/g/n 5GHz 2.4GHz? What encryption (Security) are you using (WPA2-PSK Encryption or ?) To access the Thompson Gateway GUI (Graphical User Interface): 1. Open your web browser. 2. Browse to the IP address of your Thomson Gateway (by default: 192.168.1.254). 3. If you have protected your Thomson Gateway with a user name and password, the Thomson Gateway will prompt you to enter these. Enter your user name and password and click OK. 4. The Thomson Gateway GUI appears. On the Home Network Menu click Wireless In the upper-right corner, click Details Under: Configuration- you find the Network Name Security- you can find the encryption Wireless - Configure - Under Configuration you can see the Channel Selection list. Cheers, Ronni On 15/07/2012, at 4:00 PM, iCloud wrote: Hi Ronni, Its a Thompson TG 782T Default SSIDBigPondxx Each unit has a unique SSID in the form of BigPondxx Multiple SSID Wireless Distribution System (WDS) compatible Access point mode Wireless client mode Wireless bridge mode Multipoint bridge mode Repeater mode WEP-64bit WEP-128bit WEP-256bit WPA WPA-PSK WPA2 WPA2-PSK WPS support 802.1X EAP support 802.11a (54 Mbps) 802.11b (11 Mbps) 802.11b+ (22 Mbps) 802.11g (54 Mbps) 802.11g Super-G (108Mbps) Draft 802.11n (Pre-N) 802.11n (300 Mbps) Internal antenna(s)0 External antenna(s)1 External Antenna Removable? External antenna is fixed but internally it connects using a U.FL or IPX connector (same as mini PCI wireless cards) Regards, Adrian Skehan adrianske...@me.com I believe BigPond are still supplying them. This one is 4 or 5 years old now, should I be looking at replacing it. On 15/07/2012, at 3:00 PM, iCloud wrote: Thanks Ronni On 15/07/2012, at 2:49 PM, Ronda Brown wrote: Hi Adrian, This
Loosing Wi-Fi connection
Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Thanks Ronni, I'll let you know what happens. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Loosing Wi-Fi connection
Thanks again Ronni, I have changed the sleep times and so far so good. I'll post back if the problem comes up after an extended sleep period. Regards, Adrian Skehan adrianske...@me.com On 15/07/2012, at 1:06 PM, Ronda Brown wrote: Hi Adrian, What time do you have set for sleep on your iMac... is it 15 Minutes? If so set it to anything else but 15 mins. 1. Go to System Preferences Energy Saver Computer Sleep 2. Set the parameter computer sleep to anything you like EXCEPT 15 min. (If you set computer sleep back to 15 min. the problem returns) If you had it set at something different or it does not fix the problem, post back. Cheers, Ronni On 15/07/2012, at 12:40 PM, iCloud wrote: Good afternoon all, I have been experiencing an annoying occurrence for a week or more now and cant find anything in the archive that may help. Every time my iMac (27 i7 Intel OS X 10.7.4) goes to sleep the internet drops out in a peculiar way; While the iMac G5, iPhone and iPad connect OK and the router is also indicating it is connected, on the iMac (27) Mail and Safari do not have internet connection. The Wi-Fi indicator in the menu bar shows the computer is connected (4 bars) In System Preferences Network it shows Wi-Fi is connected, selecting Assist Me Diagnosis the indications are; Wi-Fi OK (green light), Wi-Fi Settings OK (green light), Network Settings OK (green light), ISP (Red Light), Internet (Red Light) and Server (Red Light). The Choose network port configuration Wi-Fi is selected. Choosing continue goes to available networks with my network selected, clicking Continue it then brings ISP, Internet and Server on line again with the message that the internet appears to be Working. Any suggestions on how to fix this will be appreciated. Regards, Adrian Skehan adrianske...@me.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug