Re: Backup iPhone

[Peter Curtis]

Hi Daniel
Sorry, only have Catalina available. No use of hubs.
Peter

> On 17 Jun 2020, at 10:43 pm, Daniel Kerr  wrote:
> 
> Hi Peter
> 
> I’ve seen that once before and just trying to recall how I resolved it - 
> can’t recall exactly at the moment.
> One thing to try (but I might be thinking of another job) - try connecting to 
> them to a Mojave or earlier computer if you have it,…one not running 
> Catalina. See if the devices show up in iTunes. Then you’ll know there are 
> connecting.
> Then plug it back in to the computer (make sure it’s a direct connection to 
> the computer, not through any hubs or anything like that - just cable from 
> iPhone straight to computer). Then see if it shows up.
> Otherwise may need a “connection reset” of sorts,….
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 17 Jun 2020, at 10:11 pm, Peter Curtis  wrote:
>> 
>> Hi Daniel
>> I’ve still to read your recommended link and will do so tomorrow, but from 
>> what I’ve seen of it, it also says it will appear in the Finder window with 
>> perhaps a request to pair or trust the item but because it doesn’t show in 
>> the Finder window it can’t be paired or trusted?
>> The iPhone doesn’t show in the Finder window, nor does my iPad? and I’ve 
>> used two different cables to make sure. The iPhone and the iPad show up in 
>> Photo’s so it shouldn’t be the connection, but what?
>> I’ll read the recommended link in full tomorrow
>> Kind regards
>> Peter
>> 
 On 17 Jun 2020, at 9:44 pm, Daniel Kerr  wrote:
>>> 
>>> Hi Peter (and Stephen).
>>> 
>>> Mojave still uses iTunes.
>>> Music didn’t come into it, until Catalina (10.15).
>>> 
>>> To backup your device in Catalina, you now do it in the Finder.
>>> When you plug in your phone to the computer, open a Finder window (or just 
>>> click anything to open a window). The iPhone will be listed in the s

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Re: Backup iPhone

[Stephen Chape]

Thanks Daniel.
Gosh I must be losing it today.
I also use Catalina (not Mohave).

> On 17 Jun 2020, at 9:44 pm, Daniel Kerr  wrote:
> 
> Hi Peter (and Stephen).
> 
> Mojave still uses iTunes.
> Music didn’t come into it, until Catalina (10.15).
> 
> To backup your device in Catalina, you now do it in the Finder.
> When you plug in your phone to the computer, open a Finder window (or just 
> click anything to open a window). The iPhone will be listed in the sidebar 
> now. And from there you can access the settings and do a backup.
> This link may help a bit more as well - 
> https://www.macworld.com/article/3410567/how-you-back-up-your-iphone-and-ipad-in-macos-10-15-catalina.html
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 17 Jun 2020, at 9:14 pm, Peter Curtis  wrote:
>> 
>> Hi
>> I’m using the latest 10.15.5 
>> Can’t figure it out! Thanks anyway Stephen.
>> Kind regards
>> Peter
>> 
>>> On 17 Jun 2020, at 7:39 pm, Stephen Chape  wrote:
>>> 
>>> Hi again Peter.
>>> 
>>> The cable that you use to charge your iPhone should be the one.
>>> The Firewire end goes into the iPhone and the USB end goes into the Mac.
>>> 
>>> What MacOS are you using ?
>>> For Mohave you need to use Music on the Mac.
>>> For older OS’s you need to use iTunes.
>>> 
 On 17 Jun 2020, at 6:15 pm, Peter Curtis  wrote:
 
 Hi
 I’ve plugged in using a USB connection rather than Lightning, older phone 
 6SE and about a 3 yr old MacBookPro.
 Doesn’t show up on my brothers new MacBook with his iPhone 6S, or my 
 iPhone SE? 
 Surely they aren’t too old?
 Peter
 
> On 17 Jun 2020, at 6:06 pm, Stephen Chape  wrote:
> 
> Well that is very strange.
> 
> So you have plugged your iPhone into your Mac using the Lightning Cable ?
> Then On your Mac you open Music in the Dock.
> But your iPhone does not show on the left menu ?
> 
>> On 17 Jun 2020, at 6:00 pm, Peter Curtis  wrote:
>> 
>> Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it 
>> does show up in Photo’s to allow me to download my photographs I 
>> suppose. But definitely not in Music???
>> Peter
>> 
>>> On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
>>> 
>>> Yep.
>>> On your Mac open Music in the Dock (NOT Photos).
>>> 
 On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
 
 Hi Stephen
 Seeing this post made me think of checking the backup of my iphone, 
 but when following your instructions my iPhone just doesn’t show up in 
 Photo’s, could you think of what I might be doing wrong?
 Thanks 
 Peter
 
> On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
> 
> Hi Alan.
> 
> Plug your iPhone into your Mac.
> On your Mac open Music in the Dock.
> In the left hand menu on Mac click on “your phone”
> Then in the top right corner of Mac screen click on “Sync Settings”
> Backup should be available there.
> 
>> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
>> 
>> Hello
>> I use to be able to backup my iPhone in iTunes. The whole phone not 
>> just music.
>> 
>> Where and how do I do it now?
>> 
>> From Alan.
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> 
>>> 

Re: Backup iPhone

[Daniel Kerr]

Hi Peter

I’ve seen that once before and just trying to recall how I resolved it - can’t 
recall exactly at the moment.
One thing to try (but I might be thinking of another job) - try connecting to 
them to a Mojave or earlier computer if you have it,…one not running Catalina. 
See if the devices show up in iTunes. Then you’ll know there are connecting.
Then plug it back in to the computer (make sure it’s a direct connection to the 
computer, not through any hubs or anything like that - just cable from iPhone 
straight to computer). Then see if it shows up.
Otherwise may need a “connection reset” of sorts,….

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 17 Jun 2020, at 10:11 pm, Peter Curtis  wrote:
> 
> Hi Daniel
> I’ve still to read your recommended link and will do so tomorrow, but from 
> what I’ve seen of it, it also says it will appear in the Finder window with 
> perhaps a request to pair or trust the item but because it doesn’t show in 
> the Finder window it can’t be paired or trusted?
> The iPhone doesn’t show in the Finder window, nor does my iPad? and I’ve used 
> two different cables to make sure. The iPhone and the iPad show up in Photo’s 
> so it shouldn’t be the connection, but what?
> I’ll read the recommended link in full tomorrow
> Kind regards
> Peter
> 
>> On 17 Jun 2020, at 9:44 pm, Daniel Kerr  wrote:
>> 
>> Hi Peter (and Stephen).
>> 
>> Mojave still uses iTunes.
>> Music didn’t come into it, until Catalina (10.15).
>> 
>> To backup your device in Catalina, you now do it in the Finder.
>> When you plug in your phone to the computer, open a Finder window (or just 
>> click anything to open a window). The iPhone will be listed in the sidebar 
>> now. And from there you can access the settings and do a backup.
>> This link may help a bit more as well - 
>> https://www.macworld.com/article/3410567/how-you-back-up-your-iphone-and-ipad-in-macos-10-15-catalina.html
>> 
>> Kind regards
>> Daniel
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 17 Jun 2020, at 9:14 pm, Peter Curtis  wrote:
>>> 
>>> Hi
>>> I’m using the latest 10.15.5 
>>> Can’t figure it out! Thanks anyway Stephen.
>>> Kind regards
>>> Peter
>>> 
 On 17 Jun 2020, at 7:39 pm, Stephen Chape  wrote:
 
 Hi again Peter.
 
 The cable that you use to charge your iPhone should be the one.
 The Firewire end goes into the iPhone and the USB end goes into the Mac.
 
 What MacOS are you using ?
 For Mohave you need to use Music on the Mac.
 For older OS’s you need to use iTunes.
 
> On 17 Jun 2020, at 6:15 pm, Peter Curtis  wrote:
> 
> Hi
> I’ve plugged in using a USB connection rather than Lightning, older phone 
> 6SE and about a 3 yr old MacBookPro.
> Doesn’t show up on my brothers new MacBook with his iPhone 6S, or my 
> iPhone SE? 
> Surely they aren’t too old?
> Peter
> 
>> On 17 Jun 2020, at 6:06 pm, Stephen Chape  wrote:
>> 
>> Well that is very strange.
>> 
>> So you have plugged your iPhone into your Mac using the Lightning Cable ?
>> Then On your Mac you open Music in the Dock.
>> But your iPhone does not show on the left menu ?
>> 
>>> On 17 Jun 2020, at 6:00 pm, Peter Curtis  wrote:
>>> 
>>> Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it 
>>> does show up in Photo’s to allow me to download my photographs I 
>>> suppose. But definitely not in Music???
>>> Peter
>>> 
 On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
 
 Yep.
 On your Mac open Music in the Dock (NOT Photos).
 
> On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
> 
> Hi Stephen
> Seeing this post made me think of checking the backup of my iphone, 
> but when following your instructions my iPhone just doesn’t show up 
> in Photo’s, could you think of what I might be doing 

Re: Backup iPhone

[Peter Curtis]

Hi Daniel
I’ve still to read your recommended link and will do so tomorrow, but from what 
I’ve seen of it, it also says it will appear in the Finder window with perhaps 
a request to pair or trust the item but because it doesn’t show in the Finder 
window it can’t be paired or trusted?
The iPhone doesn’t show in the Finder window, nor does my iPad? and I’ve used 
two different cables to make sure. The iPhone and the iPad show up in Photo’s 
so it shouldn’t be the connection, but what?
I’ll read the recommended link in full tomorrow
Kind regards
Peter

> On 17 Jun 2020, at 9:44 pm, Daniel Kerr  wrote:
> 
> Hi Peter (and Stephen).
> 
> Mojave still uses iTunes.
> Music didn’t come into it, until Catalina (10.15).
> 
> To backup your device in Catalina, you now do it in the Finder.
> When you plug in your phone to the computer, open a Finder window (or just 
> click anything to open a window). The iPhone will be listed in the sidebar 
> now. And from there you can access the settings and do a backup.
> This link may help a bit more as well - 
> https://www.macworld.com/article/3410567/how-you-back-up-your-iphone-and-ipad-in-macos-10-15-catalina.html
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 17 Jun 2020, at 9:14 pm, Peter Curtis  wrote:
>> 
>> Hi
>> I’m using the latest 10.15.5 
>> Can’t figure it out! Thanks anyway Stephen.
>> Kind regards
>> Peter
>> 
>>> On 17 Jun 2020, at 7:39 pm, Stephen Chape  wrote:
>>> 
>>> Hi again Peter.
>>> 
>>> The cable that you use to charge your iPhone should be the one.
>>> The Firewire end goes into the iPhone and the USB end goes into the Mac.
>>> 
>>> What MacOS are you using ?
>>> For Mohave you need to use Music on the Mac.
>>> For older OS’s you need to use iTunes.
>>> 
 On 17 Jun 2020, at 6:15 pm, Peter Curtis  wrote:
 
 Hi
 I’ve plugged in using a USB connection rather than Lightning, older phone 
 6SE and about a 3 yr old MacBookPro.
 Doesn’t show up on my brothers new MacBook with his iPhone 6S, or my 
 iPhone SE? 
 Surely they aren’t too old?
 Peter
 
> On 17 Jun 2020, at 6:06 pm, Stephen Chape  wrote:
> 
> Well that is very strange.
> 
> So you have plugged your iPhone into your Mac using the Lightning Cable ?
> Then On your Mac you open Music in the Dock.
> But your iPhone does not show on the left menu ?
> 
>> On 17 Jun 2020, at 6:00 pm, Peter Curtis  wrote:
>> 
>> Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it 
>> does show up in Photo’s to allow me to download my photographs I 
>> suppose. But definitely not in Music???
>> Peter
>> 
>>> On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
>>> 
>>> Yep.
>>> On your Mac open Music in the Dock (NOT Photos).
>>> 
 On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
 
 Hi Stephen
 Seeing this post made me think of checking the backup of my iphone, 
 but when following your instructions my iPhone just doesn’t show up in 
 Photo’s, could you think of what I might be doing wrong?
 Thanks 
 Peter
 
> On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
> 
> Hi Alan.
> 
> Plug your iPhone into your Mac.
> On your Mac open Music in the Dock.
> In the left hand menu on Mac click on “your phone”
> Then in the top right corner of Mac screen click on “Sync Settings”
> Backup should be available there.
> 
>> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
>> 
>> Hello
>> I use to be able to backup my iPhone in iTunes. The whole phone not 
>> just music.
>> 
>> Where and how do I do it now?
>> 
>> From Alan.
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 

Re: Backup iPhone

[Daniel Kerr]

Hi Peter (and Stephen).

Mojave still uses iTunes.
Music didn’t come into it, until Catalina (10.15).

To backup your device in Catalina, you now do it in the Finder.
When you plug in your phone to the computer, open a Finder window (or just 
click anything to open a window). The iPhone will be listed in the sidebar now. 
And from there you can access the settings and do a backup.
This link may help a bit more as well - 
https://www.macworld.com/article/3410567/how-you-back-up-your-iphone-and-ipad-in-macos-10-15-catalina.html

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 17 Jun 2020, at 9:14 pm, Peter Curtis  wrote:
> 
> Hi
> I’m using the latest 10.15.5 
> Can’t figure it out! Thanks anyway Stephen.
> Kind regards
> Peter
> 
>> On 17 Jun 2020, at 7:39 pm, Stephen Chape  wrote:
>> 
>> Hi again Peter.
>> 
>> The cable that you use to charge your iPhone should be the one.
>> The Firewire end goes into the iPhone and the USB end goes into the Mac.
>> 
>> What MacOS are you using ?
>> For Mohave you need to use Music on the Mac.
>> For older OS’s you need to use iTunes.
>> 
>>> On 17 Jun 2020, at 6:15 pm, Peter Curtis  wrote:
>>> 
>>> Hi
>>> I’ve plugged in using a USB connection rather than Lightning, older phone 
>>> 6SE and about a 3 yr old MacBookPro.
>>> Doesn’t show up on my brothers new MacBook with his iPhone 6S, or my iPhone 
>>> SE? 
>>> Surely they aren’t too old?
>>> Peter
>>> 
 On 17 Jun 2020, at 6:06 pm, Stephen Chape  wrote:
 
 Well that is very strange.
 
 So you have plugged your iPhone into your Mac using the Lightning Cable ?
 Then On your Mac you open Music in the Dock.
 But your iPhone does not show on the left menu ?
 
> On 17 Jun 2020, at 6:00 pm, Peter Curtis  wrote:
> 
> Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it 
> does show up in Photo’s to allow me to download my photographs I suppose. 
> But definitely not in Music???
> Peter
> 
>> On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
>> 
>> Yep.
>> On your Mac open Music in the Dock (NOT Photos).
>> 
>>> On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
>>> 
>>> Hi Stephen
>>> Seeing this post made me think of checking the backup of my iphone, but 
>>> when following your instructions my iPhone just doesn’t show up in 
>>> Photo’s, could you think of what I might be doing wrong?
>>> Thanks 
>>> Peter
>>> 
 On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
 
 Hi Alan.
 
 Plug your iPhone into your Mac.
 On your Mac open Music in the Dock.
 In the left hand menu on Mac click on “your phone”
 Then in the top right corner of Mac screen click on “Sync Settings”
 Backup should be available there.
 
> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
> 
> Hello
> I use to be able to backup my iPhone in iTunes. The whole phone not 
> just music.
> 
> Where and how do I do it now?
> 
> From Alan.
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 

Re: Backup iPhone

[Peter Curtis]

Hi
I’m using the latest 10.15.5 
Can’t figure it out! Thanks anyway Stephen.
Kind regards
Peter

> On 17 Jun 2020, at 7:39 pm, Stephen Chape  wrote:
> 
> Hi again Peter.
> 
> The cable that you use to charge your iPhone should be the one.
> The Firewire end goes into the iPhone and the USB end goes into the Mac.
> 
> What MacOS are you using ?
> For Mohave you need to use Music on the Mac.
> For older OS’s you need to use iTunes.
> 
>> On 17 Jun 2020, at 6:15 pm, Peter Curtis  wrote:
>> 
>> Hi
>> I’ve plugged in using a USB connection rather than Lightning, older phone 
>> 6SE and about a 3 yr old MacBookPro.
>> Doesn’t show up on my brothers new MacBook with his iPhone 6S, or my iPhone 
>> SE? 
>> Surely they aren’t too old?
>> Peter
>> 
>>> On 17 Jun 2020, at 6:06 pm, Stephen Chape  wrote:
>>> 
>>> Well that is very strange.
>>> 
>>> So you have plugged your iPhone into your Mac using the Lightning Cable ?
>>> Then On your Mac you open Music in the Dock.
>>> But your iPhone does not show on the left menu ?
>>> 
 On 17 Jun 2020, at 6:00 pm, Peter Curtis  wrote:
 
 Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it 
 does show up in Photo’s to allow me to download my photographs I suppose. 
 But definitely not in Music???
 Peter
 
> On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
> 
> Yep.
> On your Mac open Music in the Dock (NOT Photos).
> 
>> On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
>> 
>> Hi Stephen
>> Seeing this post made me think of checking the backup of my iphone, but 
>> when following your instructions my iPhone just doesn’t show up in 
>> Photo’s, could you think of what I might be doing wrong?
>> Thanks 
>> Peter
>> 
>>> On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
>>> 
>>> Hi Alan.
>>> 
>>> Plug your iPhone into your Mac.
>>> On your Mac open Music in the Dock.
>>> In the left hand menu on Mac click on “your phone”
>>> Then in the top right corner of Mac screen click on “Sync Settings”
>>> Backup should be available there.
>>> 
 On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
 
 Hello
 I use to be able to backup my iPhone in iTunes. The whole phone not 
 just music.
 
 Where and how do I do it now?
 
 From Alan.
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

Re: Backup iPhone

[Stephen Chape]

Hi again Peter.

The cable that you use to charge your iPhone should be the one.
The Firewire end goes into the iPhone and the USB end goes into the Mac.

What MacOS are you using ?
For Mohave you need to use Music on the Mac.
For older OS’s you need to use iTunes.

> On 17 Jun 2020, at 6:15 pm, Peter Curtis  wrote:
> 
> Hi
> I’ve plugged in using a USB connection rather than Lightning, older phone 6SE 
> and about a 3 yr old MacBookPro.
> Doesn’t show up on my brothers new MacBook with his iPhone 6S, or my iPhone 
> SE? 
> Surely they aren’t too old?
> Peter
> 
>> On 17 Jun 2020, at 6:06 pm, Stephen Chape  wrote:
>> 
>> Well that is very strange.
>> 
>> So you have plugged your iPhone into your Mac using the Lightning Cable ?
>> Then On your Mac you open Music in the Dock.
>> But your iPhone does not show on the left menu ?
>> 
>>> On 17 Jun 2020, at 6:00 pm, Peter Curtis  wrote:
>>> 
>>> Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it 
>>> does show up in Photo’s to allow me to download my photographs I suppose. 
>>> But definitely not in Music???
>>> Peter
>>> 
 On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
 
 Yep.
 On your Mac open Music in the Dock (NOT Photos).
 
> On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
> 
> Hi Stephen
> Seeing this post made me think of checking the backup of my iphone, but 
> when following your instructions my iPhone just doesn’t show up in 
> Photo’s, could you think of what I might be doing wrong?
> Thanks 
> Peter
> 
>> On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
>> 
>> Hi Alan.
>> 
>> Plug your iPhone into your Mac.
>> On your Mac open Music in the Dock.
>> In the left hand menu on Mac click on “your phone”
>> Then in the top right corner of Mac screen click on “Sync Settings”
>> Backup should be available there.
>> 
>>> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
>>> 
>>> Hello
>>> I use to be able to backup my iPhone in iTunes. The whole phone not 
>>> just music.
>>> 
>>> Where and how do I do it now?
>>> 
>>> From Alan.
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Stephen Chape






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Re: Backup iPhone

[Peter Curtis]

Hi
I’ve plugged in using a USB connection rather than Lightning, older phone 6SE 
and about a 3 yr old MacBookPro.
Doesn’t show up on my brothers new MacBook with his iPhone 6S, or my iPhone SE? 
Surely they aren’t too old?
Peter

> On 17 Jun 2020, at 6:06 pm, Stephen Chape  wrote:
> 
> Well that is very strange.
> 
> So you have plugged your iPhone into your Mac using the Lightning Cable ?
> Then On your Mac you open Music in the Dock.
> But your iPhone does not show on the left menu ?
> 
>> On 17 Jun 2020, at 6:00 pm, Peter Curtis  wrote:
>> 
>> Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it does 
>> show up in Photo’s to allow me to download my photographs I suppose. But 
>> definitely not in Music???
>> Peter
>> 
>>> On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
>>> 
>>> Yep.
>>> On your Mac open Music in the Dock (NOT Photos).
>>> 
 On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
 
 Hi Stephen
 Seeing this post made me think of checking the backup of my iphone, but 
 when following your instructions my iPhone just doesn’t show up in 
 Photo’s, could you think of what I might be doing wrong?
 Thanks 
 Peter
 
> On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
> 
> Hi Alan.
> 
> Plug your iPhone into your Mac.
> On your Mac open Music in the Dock.
> In the left hand menu on Mac click on “your phone”
> Then in the top right corner of Mac screen click on “Sync Settings”
> Backup should be available there.
> 
>> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
>> 
>> Hello
>> I use to be able to backup my iPhone in iTunes. The whole phone not just 
>> music.
>> 
>> Where and how do I do it now?
>> 
>> From Alan.
>> -- The WA Macintosh User Group Mailing List --
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>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
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> 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Backup iPhone

[Stephen Chape]

Well that is very strange.

So you have plugged your iPhone into your Mac using the Lightning Cable ?
Then On your Mac you open Music in the Dock.
But your iPhone does not show on the left menu ?

> On 17 Jun 2020, at 6:00 pm, Peter Curtis  wrote:
> 
> Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it does 
> show up in Photo’s to allow me to download my photographs I suppose. But 
> definitely not in Music???
> Peter
> 
>> On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
>> 
>> Yep.
>> On your Mac open Music in the Dock (NOT Photos).
>> 
>>> On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
>>> 
>>> Hi Stephen
>>> Seeing this post made me think of checking the backup of my iphone, but 
>>> when following your instructions my iPhone just doesn’t show up in Photo’s, 
>>> could you think of what I might be doing wrong?
>>> Thanks 
>>> Peter
>>> 
 On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
 
 Hi Alan.
 
 Plug your iPhone into your Mac.
 On your Mac open Music in the Dock.
 In the left hand menu on Mac click on “your phone”
 Then in the top right corner of Mac screen click on “Sync Settings”
 Backup should be available there.
 
> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
> 
> Hello
> I use to be able to backup my iPhone in iTunes. The whole phone not just 
> music.
> 
> Where and how do I do it now?
> 
> From Alan.
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
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>> 
> 
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Regards,
Stephen Chape






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Re: Backup iPhone

[Peter Curtis]

Sorry Stephen, I wasn’t very clear. It doesn’t show up in Music, but it does 
show up in Photo’s to allow me to download my photographs I suppose. But 
definitely not in Music???
Peter

> On 17 Jun 2020, at 5:55 pm, Stephen Chape  wrote:
> 
> Yep.
> On your Mac open Music in the Dock (NOT Photos).
> 
>> On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
>> 
>> Hi Stephen
>> Seeing this post made me think of checking the backup of my iphone, but when 
>> following your instructions my iPhone just doesn’t show up in Photo’s, could 
>> you think of what I might be doing wrong?
>> Thanks 
>> Peter
>> 
>>> On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
>>> 
>>> Hi Alan.
>>> 
>>> Plug your iPhone into your Mac.
>>> On your Mac open Music in the Dock.
>>> In the left hand menu on Mac click on “your phone”
>>> Then in the top right corner of Mac screen click on “Sync Settings”
>>> Backup should be available there.
>>> 
 On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
 
 Hello
 I use to be able to backup my iPhone in iTunes. The whole phone not just 
 music.
 
 Where and how do I do it now?
 
 From Alan.
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
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>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Backup iPhone

[Stephen Chape]

Yep.
On your Mac open Music in the Dock (NOT Photos).

> On 17 Jun 2020, at 5:52 pm, Peter Curtis  wrote:
> 
> Hi Stephen
> Seeing this post made me think of checking the backup of my iphone, but when 
> following your instructions my iPhone just doesn’t show up in Photo’s, could 
> you think of what I might be doing wrong?
> Thanks 
> Peter
> 
>> On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
>> 
>> Hi Alan.
>> 
>> Plug your iPhone into your Mac.
>> On your Mac open Music in the Dock.
>> In the left hand menu on Mac click on “your phone”
>> Then in the top right corner of Mac screen click on “Sync Settings”
>> Backup should be available there.
>> 
>>> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
>>> 
>>> Hello
>>> I use to be able to backup my iPhone in iTunes. The whole phone not just 
>>> music.
>>> 
>>> Where and how do I do it now?
>>> 
>>> From Alan.
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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Re: Backup iPhone

[Peter Curtis]

Hi Stephen
Seeing this post made me think of checking the backup of my iphone, but when 
following your instructions my iPhone just doesn’t show up in Photo’s, could 
you think of what I might be doing wrong?
Thanks 
Peter

> On 14 Jun 2020, at 2:26 pm, Stephen Chape  wrote:
> 
> Hi Alan.
> 
> Plug your iPhone into your Mac.
> On your Mac open Music in the Dock.
> In the left hand menu on Mac click on “your phone”
> Then in the top right corner of Mac screen click on “Sync Settings”
> Backup should be available there.
> 
>> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
>> 
>> Hello
>> I use to be able to backup my iPhone in iTunes. The whole phone not just 
>> music.
>> 
>> Where and how do I do it now?
>> 
>> From Alan.
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
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> 

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Re: Backup iPhone

[Alan Fenton]

Thank you for info.


> On 14 Jun 20, at 2:26 pm, Stephen Chape  wrote:
> 
> Hi Alan.
> 
> Plug your iPhone into your Mac.
> On your Mac open Music in the Dock.
> In the left hand menu on Mac click on “your phone”
> Then in the top right corner of Mac screen click on “Sync Settings”
> Backup should be available there.
> 
>> On 14 Jun 2020, at 10:48 am, Alan Fenton > > wrote:
>> 
>> Hello
>> I use to be able to backup my iPhone in iTunes. The whole phone not just 
>> music.
>> 
>> Where and how do I do it now?
>> 
>> From Alan.
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> 

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Re: Backup iPhone

[Stephen Chape]

Hi Alan.

Plug your iPhone into your Mac.
On your Mac open Music in the Dock.
In the left hand menu on Mac click on “your phone”
Then in the top right corner of Mac screen click on “Sync Settings”
Backup should be available there.

> On 14 Jun 2020, at 10:48 am, Alan Fenton  wrote:
> 
> Hello
> I use to be able to backup my iPhone in iTunes. The whole phone not just 
> music.
> 
> Where and how do I do it now?
> 
> From Alan.
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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Re: backup iPhone 7

[gary dorn]

good idea - problem we have is that the macbook currently runs off an external 
SSD drive , connected by one the 2 USB ports.  I ned to get my 4 USB Port thing 
connected tot the macbook to connect all these things together - didn’t have 
time yesterday. 

I remembered that I had some iPhone software called imazing https://imazing.com
so  connected both  external backup drive  and iPhone 7 to the macpro USB 
ports, then used iAmazing 2  ( which we have a license for)   to backup  iphone 
to the external hard drive.

will do for now.

thanks  for the suggestion about moving the photos database to a different 
drive - I recently did this on my macpro when I upgraded to El Capitan - i.e. 
el capitan on SSD boot drive, data on a separate hardisk.

chow
Gary

 On 14 Jul 2018, at 12:02 PM, Peter  wrote:
> 
> Yes, I was thinking a similar solution to Susan’s suggestion. Given the 
> limited space on the Macbook, why not get yourself a sizeable external drive 
> (1TB minimum) and migrate your existing iTunes Library to the external and 
> then you’ll have heaps of space. Also review your Macbook to determine what 
> other things you can offload to an external drive (Photos and other folders 
> perhaps). This will also help with the Macbook operation as Ronni has always 
> said to try to maximise your space available and having <10% of the SSD 
> capacity available is getting pretty light on. I have a 250GB SSD MBP Retina 
> and both my iTunes and Photos app Libraries are on the external (but also 
> included in the Time Machine Backup) so if you’re ok with holding those items 
> externally, then this could be a solution for you.
> 
> Regards
> 
> Pete.
> 
>> On 14 Jul 2018, at 11:29 am, Susan Hastings  wrote:
>> 
>> Hi Gary, why not use her laptop to back up the iPhone directly to an 
>> external HD. You would probably need to have an iTunes library on the 
>> external drive, easy enough to create. Cheers, Susan
>> 
>> Sent from my iPad
>> 
>>> On 14 Jul 2018, at 10:50 am, gary dorn  wrote:
>>> 
>>> howdy
>>> 
>>> my wife iPhone has issues with it, therefore before taking too the apple 
>>> shop for a looksee , we intend to do a backup.
>>> she currently has it backup to iCloud, however we would also like to get 
>>> our own backup onto a backup disk.
>>> 
>>> the back up is approx 40 gb
>>> 
>>> the macbook she uses has only 22 gb free ( 250 gb SSD)
>>> 
>>> can I backup  on different computer ( macpro with 250 GB SSD - 170 GB free) 
>>>  and transfer that to the backup disk for safe keeping.?
>>> 
>>> can iTunes backups be assigned directly to a backup disk?
>>> 
>>> any thought welcomed.
>>> 
>>> ps can iCloud backup be completely assured of its security/reliability ?
>>> 
>>> chow
>>> Gary Dorn
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Re: backup iPhone 7

[Peter]

Yes, I was thinking a similar solution to Susan’s suggestion. Given the limited 
space on the Macbook, why not get yourself a sizeable external drive (1TB 
minimum) and migrate your existing iTunes Library to the external and then 
you’ll have heaps of space. Also review your Macbook to determine what other 
things you can offload to an external drive (Photos and other folders perhaps). 
This will also help with the Macbook operation as Ronni has always said to try 
to maximise your space available and having <10% of the SSD capacity available 
is getting pretty light on. I have a 250GB SSD MBP Retina and both my iTunes 
and Photos app Libraries are on the external (but also included in the Time 
Machine Backup) so if you’re ok with holding those items externally, then this 
could be a solution for you.

Regards

Pete.

> On 14 Jul 2018, at 11:29 am, Susan Hastings  wrote:
> 
> Hi Gary, why not use her laptop to back up the iPhone directly to an external 
> HD. You would probably need to have an iTunes library on the external drive, 
> easy enough to create. Cheers, Susan
> 
> Sent from my iPad
> 
>> On 14 Jul 2018, at 10:50 am, gary dorn  wrote:
>> 
>> howdy
>> 
>> my wife iPhone has issues with it, therefore before taking too the apple 
>> shop for a looksee , we intend to do a backup.
>> she currently has it backup to iCloud, however we would also like to get our 
>> own backup onto a backup disk.
>> 
>> the back up is approx 40 gb
>> 
>> the macbook she uses has only 22 gb free ( 250 gb SSD)
>> 
>> can I backup  on different computer ( macpro with 250 GB SSD - 170 GB free)  
>> and transfer that to the backup disk for safe keeping.?
>> 
>> can iTunes backups be assigned directly to a backup disk?
>> 
>> any thought welcomed.
>> 
>> ps can iCloud backup be completely assured of its security/reliability ?
>> 
>> chow
>> Gary Dorn
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Re: backup iPhone 7

[Susan Hastings]

Hi Gary, why not use her laptop to back up the iPhone directly to an external 
HD. You would probably need to have an iTunes library on the external drive, 
easy enough to create. Cheers, Susan

Sent from my iPad

> On 14 Jul 2018, at 10:50 am, gary dorn  wrote:
> 
> howdy
> 
> my wife iPhone has issues with it, therefore before taking too the apple shop 
> for a looksee , we intend to do a backup.
> she currently has it backup to iCloud, however we would also like to get our 
> own backup onto a backup disk.
> 
> the back up is approx 40 gb
> 
> the macbook she uses has only 22 gb free ( 250 gb SSD)
> 
> can I backup  on different computer ( macpro with 250 GB SSD - 170 GB free)  
> and transfer that to the backup disk for safe keeping.?
> 
> can iTunes backups be assigned directly to a backup disk?
> 
> any thought welcomed.
> 
> ps can iCloud backup be completely assured of its security/reliability ?
> 
> chow
> Gary Dorn
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