Re: Disk Warrior Update Problems
Sorry Ronnie ….. I realise this is not related to Alan’s issue. Just making a comment re sleeping Macs and USB hard drives ! I understood when I originally had this sleeping Mac issue that the problem was that HD manufacturers were not keeping up with Apple’s extremely low power in relation to the latest Macs when sleeping ? For a while I tried to keep up with new HDs as they were released but could never see this low power issue being addressed by any of the HD manufacturers. So I eventually gave up looking ! On 25 Nov 2014, at 3:11 pm, Ronda Brown ro...@mac.com wrote: On 25 Nov 2014, at 2:08 pm, Stephen Chape chap...@bigpond.com wrote: Hi Ronni, The problem I have with that is that my USB portable HD ejects if iMac is put to sleep. That is the fault of the USB portable HD not the iMac going to sleep. The USB Drive is not entering 'standby mode' when the iMac is placed in sleep. That HD is my Time Machine Backup. Time Machine won't do a backup while the iMac is sleeping. So since I replaced my large mains HD with this one about a year ago, I no longer sleep my iMac. I shut down every night and re-start each morning. That is your choice, which is fine. But it really doesn't have anything to do with Alan's issue with a 'suspect' HD. Cheers, Ronni -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug Regards, Stephen Chape Mac by choice Windows because my employer knew no better -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Disk Warrior Update Problems
Hi Ronni Success! DiskWarrior.app 4.4 installed OK. Used Target Mode with Firewire to scan the 2009 iMac. “Directory” was main area of action. On completion, DW asserted that the old and new directories would be on Desktop and the proposed changes could be viewed. This did not seem to happen so I accepted DW reconstructed directory (what other real choice is there!) but saved the log file for “later perusal”. A few exceptions were noted with the “Files” test and no problems with “Hardware”. iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; iTunes certificates invalid; Dropbox on the menu bar is inactive; Sudoku is “damaged” (but I can download that again). Thanks for your perserverence and help. Disk Warrior certainly fixed things that Apple Disk Utility couldn’t. I’ll send a closing email on the original iMac failing to start up thread to make things tidy in the WAMUG archives. Cheers Alan On 24 Nov 2014, at 2:30 pm, Ronni Brown ro...@mac.com wrote: Alan I've sent you an email offlist Let me know if you want me to send the DiskWarrior.app v 4.4 to you please. Ronni On 24 Nov 2014, at 2:28 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Your instructions are for Installing the DiskWarrior received via download purchase. They do not seem to apply to me. But I did follow the steps re trashing and restarting, with no benefit. Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50. I understand the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks wait. I did not purchase either of these marketing variants. Alsoft also provide a free Update with no hard CD provided. Serial number of the original version must be (and was) provided. A 2.5MB .dmg file was downloaded to my “downloads” folder. I assumed the Update version is just the same as the Upgrade, but without a hard copy. I think Alsoft are playing games with semantics. “Update” must refer to DW software, NOT to a different Apple OS. The fine print in the Read Me file may explain it: The DiskWarrior 4.4 Disc Update Please Read This First This free updater application allows you to create a new startup disk (CD/DVD) with the latest version of DiskWarrior using your original (factory) DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used your original disc to start up your Mac. Please note that your new DiskWarrior disc will contain the latest version of DiskWarrior, but will still contain the same version of Mac OS X as your original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on your disc with this updater application. This means that the disc created by this updater will not be able to start up any Macs that your original DiskWarrior disc is unable to start up. If you have purchased a new Mac that requires a later version of Mac OS X than the copy of Mac OS X on your original DiskWarrior disc, you'll need to purchase an update disc from Alsoft. What if I have a new Macintosh that my current DiskWarrior 4 disc will not start? You should order a new DiskWarrior disc containing a later version of Mac OS X. You can contact our Customer Service department by calling 1-800-257-6381 or 281-353-4090. In any case, I think the Update has failed - at least it should have updated the DW software for the old Snow Leopard utility. Cheers Alan On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com wrote: Installing the DiskWarrior you received via download purchase: Hi Alan, Did you drag the DW 4.3 Application from Utilities into the Trash and empty the trash restart your Mac before trying to install v.4.4? Installing the DiskWarrior you received via download purchase: 1) Open the 'DiskWarrior.dmg' file you received via download. This will cause the disk image named 'DiskWarrior' to appear on your desktop. 2) Drag to the trash any existing copy of DiskWarrior you have installed. You may need to restart in order to empty the trash. 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) found in the upper left corner of the disk image window and drag it to your hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder within the Applications folder. 4) To run DiskWarrior from your hard disk, simply double-click the DiskWarrior icon. In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or later. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au wrote: Any Disk Warrior users in Wamug? I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in Utilities. The internal HD on my 2009 iMac is faulty. I
Re: Disk Warrior Update Problems
Hi Alan, I don't think your read the DiskWarrior Manual first before using DW from what you mentioned below. Open DiskWarrior.app - Go to 'Help DiskWarrior Manual' in the Menu Bar Then when the Manual opens in Preview - Go to File Export - export the DiskWarrior Manual.pdf to your Desktop. - What to Look for During Preview When DiskWarrior presents the “preview disk,” you have the opportunity to check and test the disk as it will appear after it is rebuilt. You can run applications, open documents, and see if files and folders that you lost have been recovered. If the original disk was visible on the desktop before you ran DiskWarrior, DiskWarrior will display both the original disk and the preview disk in the DiskWarrior Preview Window. Both of these disks will be locked during the preview, so you will not be able to make any changes to either of them. Both the original disk and the preview disk will appear within the panes of the DiskWarrior Preview Window. DiskWarrior may create special folders at the root level of the disk. You should pay particular attention to the files and folders that DiskWarrior places in these folders. The folder called “Rescued Items” contains files and folders whose enclosing folder could not be found. If any of these files or folders are part of a software package, you may need to create enclosing folders with the correct names and locations after you have rebuilt your disk so that the software that uses these files works correctly, or you may need to reinstall the software package. If DiskWarrior creates a folder titled “Damaged Items,” then this folder contains files that were recovered but may have problems. For instance, these files may have been truncated because blocks were missing from the file, or the existing directory information may have indicated that two files occupied the same block. The DiskWarrior Report created after the rebuild is completed will tell you if two files own the same block (refer to “What to Look for in the DiskWarrior Report” later in this document). If this is the case, then DiskWarrior will separate the two files for you after the directory is replaced. Once the rebuild is complete, you will need to determine which of these files can be salvaged and which has damaged data. At this point in the process, if you discover that there are items missing from the preview disk, use the Find feature of the Preview Window to search for invisible items. Make sure the preview disk is the disk selected in the left pane. In the event that critical items that you wish to recover remain missing during the preview, it is recommended that you do not proceed with the rebuild. Since the directory information for the items that are missing was overwritten or deleted at some point previously, DiskWarrior could not recover these items. You will need to send your disk to a professional recovery service to recover your lost files. While in preview, you should copy as many items from your disk as possible to another hard disk, FireWire disk, USB disk, etc., using the copy feature of the Preview Window. You may need to copy the original files to several disks, depending upon the amount and size of the files on the source and the size of the disks to which you are copying the files. Another option is to copy only the files that you absolutely need, such as those that have changed since your last backup, or only your data files if you are planning to reinstall your system and applications. In either case, it is possible that the Preview Window will not be able to copy all of the files you select. If the Preview Window displays such an error, select “Continue” to continue copying the remainder of the files you selected. When the copy operation is complete, you may want to attempt to copy the skipped files again in case the error is intermittent and the copy operation can be performed for those files. This will minimize the number of items that the recovery service will need to recover for you. What to Look for in the DiskWarrior Report After the rebuild has been completed, DiskWarrior will show you a DiskWarrior Report. When DiskWarrior first displays the DiskWarrior Report, it defaults to showing you a summary of all the problems found and repaired and DiskWarrior’s recommendation to you. However, if you wish to see more detail regarding the problems found and repaired, you can select the Details button for this information. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Success! DiskWarrior.app 4.4 installed OK. Used Target Mode with Firewire to scan the 2009 iMac. “Directory” was main area of action. On completion, DW asserted that the old and new directories would be on Desktop and the proposed
Re: Disk Warrior Update Problems
A saga with ultimate success, more or less. Alan your end result echoes my finding that Disk Warrior can be real magic! It has saved me twice in the past. I have DW and other service items on a separate drive and system for rescue and regular maintenance runs. Severin Crisp Sent from Sev's iPad On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Success! DiskWarrior.app 4.4 installed OK. Used Target Mode with Firewire to scan the 2009 iMac. “Directory” was main area of action. On completion, DW asserted that the old and new directories would be on Desktop and the proposed changes could be viewed. This did not seem to happen so I accepted DW reconstructed directory (what other real choice is there!) but saved the log file for “later perusal”. A few exceptions were noted with the “Files” test and no problems with “Hardware”. iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; iTunes certificates invalid; Dropbox on the menu bar is inactive; Sudoku is “damaged” (but I can download that again). Thanks for your perserverence and help. Disk Warrior certainly fixed things that Apple Disk Utility couldn’t. I’ll send a closing email on the original iMac failing to start up thread to make things tidy in the WAMUG archives. Cheers Alan On 24 Nov 2014, at 2:30 pm, Ronni Brown ro...@mac.com wrote: Alan I've sent you an email offlist Let me know if you want me to send the DiskWarrior.app v 4.4 to you please. Ronni On 24 Nov 2014, at 2:28 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Your instructions are for Installing the DiskWarrior received via download purchase. They do not seem to apply to me. But I did follow the steps re trashing and restarting, with no benefit. Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50. I understand the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks wait. I did not purchase either of these marketing variants. Alsoft also provide a free Update with no hard CD provided. Serial number of the original version must be (and was) provided. A 2.5MB .dmg file was downloaded to my “downloads” folder. I assumed the Update version is just the same as the Upgrade, but without a hard copy. I think Alsoft are playing games with semantics. “Update” must refer to DW software, NOT to a different Apple OS. The fine print in the Read Me file may explain it: The DiskWarrior 4.4 Disc Update Please Read This First This free updater application allows you to create a new startup disk (CD/DVD) with the latest version of DiskWarrior using your original (factory) DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used your original disc to start up your Mac. Please note that your new DiskWarrior disc will contain the latest version of DiskWarrior, but will still contain the same version of Mac OS X as your original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on your disc with this updater application. This means that the disc created by this updater will not be able to start up any Macs that your original DiskWarrior disc is unable to start up. If you have purchased a new Mac that requires a later version of Mac OS X than the copy of Mac OS X on your original DiskWarrior disc, you'll need to purchase an update disc from Alsoft. What if I have a new Macintosh that my current DiskWarrior 4 disc will not start? You should order a new DiskWarrior disc containing a later version of Mac OS X. You can contact our Customer Service department by calling 1-800-257-6381 or 281-353-4090. In any case, I think the Update has failed - at least it should have updated the DW software for the old Snow Leopard utility. Cheers Alan On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com wrote: Installing the DiskWarrior you received via download purchase: Hi Alan, Did you drag the DW 4.3 Application from Utilities into the Trash and empty the trash restart your Mac before trying to install v.4.4? Installing the DiskWarrior you received via download purchase: 1) Open the 'DiskWarrior.dmg' file you received via download. This will cause the disk image named 'DiskWarrior' to appear on your desktop. 2) Drag to the trash any existing copy of DiskWarrior you have installed. You may need to restart in order to empty the trash. 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) found in the upper left corner of the disk image window and drag it to your hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder within the Applications folder. 4) To run DiskWarrior from your hard disk, simply double-click the DiskWarrior icon. In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or later.
Re: Disk Warrior Update Problems
Hi Ronni I didn’t read the user Manual and certainly don’t fully understand the DW documentation. I suggest there is an argument for regular DiskWarrior directory test/rebuilds. The iMac has 5 years of OS X upgrades and accumulated little glitches that may have been detected and repaired before the “catastrophic” failure on Sunday. OS X does pretty well in keeping around 750,000 files in order. What straw broke the camel’s back? Was it a power spike during AirDrop? Is the hard drive just becoming old and unhealthy? Are there “bad sectors” or whatever? End result may not be perfect, but gave me a working computer again. Fortunately it is the “No 2” Mac. I will shift the more valuable files from the internal HD. And leave Time Machine turned off rather than run a 300GB backup before I clean up. I still have full SuperDuper bootable backups Thanks again Ronni, for your help with Disk Warrior and restoration of the near-dead Mac. Cheers Alan On 24 Nov 2014, at 5:18 pm, Ronni Brown ro...@mac.com wrote: Hi Alan, I don't think your read the DiskWarrior Manual first before using DW from what you mentioned below. Open DiskWarrior.app - Go to 'Help DiskWarrior Manual' in the Menu Bar Then when the Manual opens in Preview - Go to File Export - export the DiskWarrior Manual.pdf to your Desktop. - What to Look for During Preview When DiskWarrior presents the “preview disk,” you have the opportunity to check and test the disk as it will appear after it is rebuilt. You can run applications, open documents, and see if files and folders that you lost have been recovered. If the original disk was visible on the desktop before you ran DiskWarrior, DiskWarrior will display both the original disk and the preview disk in the DiskWarrior Preview Window. Both of these disks will be locked during the preview, so you will not be able to make any changes to either of them. Both the original disk and the preview disk will appear within the panes of the DiskWarrior Preview Window. DiskWarrior may create special folders at the root level of the disk. You should pay particular attention to the files and folders that DiskWarrior places in these folders. The folder called “Rescued Items” contains files and folders whose enclosing folder could not be found. If any of these files or folders are part of a software package, you may need to create enclosing folders with the correct names and locations after you have rebuilt your disk so that the software that uses these files works correctly, or you may need to reinstall the software package. If DiskWarrior creates a folder titled “Damaged Items,” then this folder contains files that were recovered but may have problems. For instance, these files may have been truncated because blocks were missing from the file, or the existing directory information may have indicated that two files occupied the same block. The DiskWarrior Report created after the rebuild is completed will tell you if two files own the same block (refer to “What to Look for in the DiskWarrior Report” later in this document). If this is the case, then DiskWarrior will separate the two files for you after the directory is replaced. Once the rebuild is complete, you will need to determine which of these files can be salvaged and which has damaged data. At this point in the process, if you discover that there are items missing from the preview disk, use the Find feature of the Preview Window to search for invisible items. Make sure the preview disk is the disk selected in the left pane. In the event that critical items that you wish to recover remain missing during the preview, it is recommended that you do not proceed with the rebuild. Since the directory information for the items that are missing was overwritten or deleted at some point previously, DiskWarrior could not recover these items. You will need to send your disk to a professional recovery service to recover your lost files. While in preview, you should copy as many items from your disk as possible to another hard disk, FireWire disk, USB disk, etc., using the copy feature of the Preview Window. You may need to copy the original files to several disks, depending upon the amount and size of the files on the source and the size of the disks to which you are copying the files. Another option is to copy only the files that you absolutely need, such as those that have changed since your last backup, or only your data files if you are planning to reinstall your system and applications. In either case, it is possible that the Preview Window will not be able to copy all of the files you select. If the Preview Window displays such an error, select “Continue” to continue copying the remainder of the files you selected. When the copy operation is complete, you may want to attempt to copy the skipped files again in case the
Re: Disk Warrior Update Problems
Hi Alan, On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; Check your System Sound is not 'Muted' or turned down too low System Preferences Sound - Output Output volume: Check that 'Mute' is not ticked. Cheers, Ronni -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Disk Warrior Update Problems
Hi Ronni Absence of the startup chime is intermittent. Chime worked OK when I restarted Mac to confirm I still had access to the Recovery Disk and then again to check WiFi signal strength. System sound settings are all normal. Perhaps a reinstalled OS X will clear it up. Cheers Alan On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote: Hi Alan, On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; Check your System Sound is not 'Muted' or turned down too low System Preferences Sound - Output Output volume: Check that 'Mute' is not ticked. Cheers, Ronni -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Disk Warrior Update Problems
Reset your computer's PRAM Shut down your Mac. Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4. Turn on your Mac. Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time. Release the keys. Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings. Cheers, Ronni Sent from Ronni's iPad4 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Absence of the startup chime is intermittent. Chime worked OK when I restarted Mac to confirm I still had access to the Recovery Disk and then again to check WiFi signal strength. System sound settings are all normal. Perhaps a reinstalled OS X will clear it up. Cheers Alan On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote: Hi Alan, On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; Check your System Sound is not 'Muted' or turned down too low System Preferences Sound - Output Output volume: Check that 'Mute' is not ticked. Cheers, Ronni -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Disk Warrior Update Problems
Hi Ronni Reset PRAM. Not sure of your intention. Is is to do with fixing the Startup Chime? Or general housekeeping following Disk Warrior repairs? Later I re-installed OS X Mavericks (from OS X Utilities). Thirty minutes download (via WiFi) plus 42 minutes installation. I didn’t check functions after PRAM reset. But some functions left problematic after Disk Warrior are now OK (checked after Mavericks re-installed). (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t verify the identity of the server “init.itunes.apple.com”). Now plays local music and connects to iTunes Store without problems (b) Sudoku app loads and operates normally - previously got message that the app was damaged and to download a new copy. (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought yesterday. (d) Startup Chime: this has worked every time today. The “little squeak” noted still occurs sometimes at the very start of the chime. I will do further monitoring to see if there are Chime differences depending on the shut-down mode. Possibly had no start chime when I turned power off at the rear switch. So PRAM reset plus Mavericks re-install have raised performance. I have not connected the external hard drives (videos) which will put iTunes (and the iMac) to a real test. Cheers Alan On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com wrote: Reset your computer's PRAM Shut down your Mac. Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4. Turn on your Mac. Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time. Release the keys. Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings. Cheers, Ronni Sent from Ronni's iPad4 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Absence of the startup chime is intermittent. Chime worked OK when I restarted Mac to confirm I still had access to the Recovery Disk and then again to check WiFi signal strength. System sound settings are all normal. Perhaps a reinstalled OS X will clear it up. Cheers Alan On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote: Hi Alan, On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; Check your System Sound is not 'Muted' or turned down too low System Preferences Sound - Output Output volume: Check that 'Mute' is not ticked. Cheers, Ronni -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Disk Warrior Update Problems
Hi Alan, Yes, I wanted your to Reset the PRAM and then follow my original instructions of reinstalling Mavericks. I thought my intentions were always clear from the start, and my instructions were clear - My intentions were to get your 2009 iMac working correctly again ;-)) Don't connect the external drives until you are absolutely sure everything is working as it should. If it is, do a bootable backup, so you then have a current backup to fall back on if the external drives cause problems again. Cheers, Ronni Sent from Ronni's iPad4 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Reset PRAM. Not sure of your intention. Is is to do with fixing the Startup Chime? Or general housekeeping following Disk Warrior repairs? Later I re-installed OS X Mavericks (from OS X Utilities). Thirty minutes download (via WiFi) plus 42 minutes installation. I didn’t check functions after PRAM reset. But some functions left problematic after Disk Warrior are now OK (checked after Mavericks re-installed). (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t verify the identity of the server “init.itunes.apple.com”). Now plays local music and connects to iTunes Store without problems (b) Sudoku app loads and operates normally - previously got message that the app was damaged and to download a new copy. (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought yesterday. (d) Startup Chime: this has worked every time today. The “little squeak” noted still occurs sometimes at the very start of the chime. I will do further monitoring to see if there are Chime differences depending on the shut-down mode. Possibly had no start chime when I turned power off at the rear switch. So PRAM reset plus Mavericks re-install have raised performance. I have not connected the external hard drives (videos) which will put iTunes (and the iMac) to a real test. Cheers Alan On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com wrote: Reset your computer's PRAM Shut down your Mac. Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4. Turn on your Mac. Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time. Release the keys. Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings. Cheers, Ronni Sent from Ronni's iPad4 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Absence of the startup chime is intermittent. Chime worked OK when I restarted Mac to confirm I still had access to the Recovery Disk and then again to check WiFi signal strength. System sound settings are all normal. Perhaps a reinstalled OS X will clear it up. Cheers Alan On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote: Hi Alan, On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; Check your System Sound is not 'Muted' or turned down too low System Preferences Sound - Output Output volume: Check that 'Mute' is not ticked. Cheers, Ronni -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Disk Warrior Update Problems
Another thing Alan I forgot to mention earlier. I would not really trust the 2009 Hard Drive so keep regular bootable backups. Also I suggest you don't Shutdown the iMac all the time like you do, just let it sleep. You can put it to sleep manually when ever you want. When you shutdown and startup your computer, the Hard Drive and other components get more wear and tear, and use more energy. I recommend all Mac users to sleep their computers unless they won't be used for more than a few days, and all Mac users should shutdown their computers at least once a month to clean out all the 'junk' that collects inside the components. Shutting down a computer wipes away the computer's RAM, which might have some corrupt/junk data left in it from various things the computer does. It also lets the computer's components cool down. The best advantage of 'sleeping' is that the computer (a) goes to sleep almost immediately, allowing quick transport of a laptop, and no vigilance after 'clicking shutdown'... on a desktop, and (b) wakes up almost immediately, allowing you to get back to work right away. I rarely shut down my computers. Cheers, Ronni Sent from Ronni's iPad4 On 25 Nov 2014, at 1:18 pm, Ronda Brown ro...@mac.com wrote: Hi Alan, Yes, I wanted your to Reset the PRAM and then follow my original instructions of reinstalling Mavericks. I thought my intentions were always clear from the start, and my instructions were clear - My intentions were to get your 2009 iMac working correctly again ;-)) Don't connect the external drives until you are absolutely sure everything is working as it should. If it is, do a bootable backup, so you then have a current backup to fall back on if the external drives cause problems again. Cheers, Ronni Sent from Ronni's iPad4 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Reset PRAM. Not sure of your intention. Is is to do with fixing the Startup Chime? Or general housekeeping following Disk Warrior repairs? Later I re-installed OS X Mavericks (from OS X Utilities). Thirty minutes download (via WiFi) plus 42 minutes installation. I didn’t check functions after PRAM reset. But some functions left problematic after Disk Warrior are now OK (checked after Mavericks re-installed). (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t verify the identity of the server “init.itunes.apple.com”). Now plays local music and connects to iTunes Store without problems (b) Sudoku app loads and operates normally - previously got message that the app was damaged and to download a new copy. (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought yesterday. (d) Startup Chime: this has worked every time today. The “little squeak” noted still occurs sometimes at the very start of the chime. I will do further monitoring to see if there are Chime differences depending on the shut-down mode. Possibly had no start chime when I turned power off at the rear switch. So PRAM reset plus Mavericks re-install have raised performance. I have not connected the external hard drives (videos) which will put iTunes (and the iMac) to a real test. Cheers Alan On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com wrote: Reset your computer's PRAM Shut down your Mac. Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4. Turn on your Mac. Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time. Release the keys. Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings. Cheers, Ronni Sent from Ronni's iPad4 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Absence of the startup chime is intermittent. Chime worked OK when I restarted Mac to confirm I still had access to the Recovery Disk and then again to check WiFi signal strength. System sound settings are all normal. Perhaps a reinstalled OS X will clear it up. Cheers Alan On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com wrote: Hi Alan, On 24 Nov 2014, at 4:35 pm, Alan Smith sma...@iinet.net.au wrote: iMac subsequently started up OK. Some “irregularities” noted for future investigation, including no startup Chime; Check your System Sound is not 'Muted' or turned down too low System Preferences Sound - Output Output volume: Check that 'Mute' is not ticked. Cheers, Ronni -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe -
Re: Disk Warrior Update Problems
Hi Ronni, The problem I have with that is that my USB portable HD ejects if iMac is put to sleep. That HD is my Time Machine Backup. So since I replaced my large mains HD with this one about a year ago, I no longer sleep my iMac. I shut down every night and re-start each morning. On 25 Nov 2014, at 1:45 pm, Ronda Brown ro...@mac.com wrote: Another thing Alan I forgot to mention earlier. I would not really trust the 2009 Hard Drive so keep regular bootable backups. Also I suggest you don't Shutdown the iMac all the time like you do, just let it sleep. You can put it to sleep manually when ever you want. When you shutdown and startup your computer, the Hard Drive and other components get more wear and tear, and use more energy. I recommend all Mac users to sleep their computers unless they won't be used for more than a few days, and all Mac users should shutdown their computers at least once a month to clean out all the 'junk' that collects inside the components. Shutting down a computer wipes away the computer's RAM, which might have some corrupt/junk data left in it from various things the computer does. It also lets the computer's components cool down. The best advantage of 'sleeping' is that the computer (a) goes to sleep almost immediately, allowing quick transport of a laptop, and no vigilance after 'clicking shutdown'... on a desktop, and (b) wakes up almost immediately, allowing you to get back to work right away. I rarely shut down my computers. Cheers, Ronni Sent from Ronni's iPad4 On 25 Nov 2014, at 1:18 pm, Ronda Brown ro...@mac.com mailto:ro...@mac.com wrote: Hi Alan, Yes, I wanted your to Reset the PRAM and then follow my original instructions of reinstalling Mavericks. I thought my intentions were always clear from the start, and my instructions were clear - My intentions were to get your 2009 iMac working correctly again ;-)) Don't connect the external drives until you are absolutely sure everything is working as it should. If it is, do a bootable backup, so you then have a current backup to fall back on if the external drives cause problems again. Cheers, Ronni Sent from Ronni's iPad4 On 25 Nov 2014, at 11:53 am, Alan Smith sma...@iinet.net.au mailto:sma...@iinet.net.au wrote: Hi Ronni Reset PRAM. Not sure of your intention. Is is to do with fixing the Startup Chime? Or general housekeeping following Disk Warrior repairs? Later I re-installed OS X Mavericks (from OS X Utilities). Thirty minutes download (via WiFi) plus 42 minutes installation. I didn’t check functions after PRAM reset. But some functions left problematic after Disk Warrior are now OK (checked after Mavericks re-installed). (a) Now no alert message re iTunes invalid certificate (was “iTunes can’t verify the identity of the server “init.itunes.apple.com http://init.itunes.apple.com/”). Now plays local music and connects to iTunes Store without problems (b) Sudoku app loads and operates normally - previously got message that the app was damaged and to download a new copy. (c) Dropbox seems to be OK, but may not have beeen “inactive” as I thought yesterday. (d) Startup Chime: this has worked every time today. The “little squeak” noted still occurs sometimes at the very start of the chime. I will do further monitoring to see if there are Chime differences depending on the shut-down mode. Possibly had no start chime when I turned power off at the rear switch. So PRAM reset plus Mavericks re-install have raised performance. I have not connected the external hard drives (videos) which will put iTunes (and the iMac) to a real test. Cheers Alan On 24 Nov 2014, at 10:06 pm, Ronda Brown ro...@mac.com mailto:ro...@mac.com wrote: Reset your computer's PRAM Shut down your Mac. Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4. Turn on your Mac. Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time. Release the keys. Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings. Cheers, Ronni Sent from Ronni's iPad4 On 24 Nov 2014, at 8:24 pm, Alan Smith sma...@iinet.net.au mailto:sma...@iinet.net.au wrote: Hi Ronni Absence of the startup chime is intermittent. Chime worked OK when I restarted Mac to confirm I still had access to the Recovery Disk and then again to check WiFi signal strength. System sound settings are all normal. Perhaps a reinstalled OS X will clear it up. Cheers Alan On 24 Nov 2014, at 7:44 pm, Ronda Brown ro...@mac.com mailto:ro...@mac.com wrote: Hi Alan, On 24 Nov 2014,
Re: Disk Warrior Update Problems
On 25 Nov 2014, at 2:08 pm, Stephen Chape chap...@bigpond.com wrote: Hi Ronni, The problem I have with that is that my USB portable HD ejects if iMac is put to sleep. That is the fault of the USB portable HD not the iMac going to sleep. The USB Drive is not entering 'standby mode' when the iMac is placed in sleep. That HD is my Time Machine Backup. Time Machine won't do a backup while the iMac is sleeping. So since I replaced my large mains HD with this one about a year ago, I no longer sleep my iMac. I shut down every night and re-start each morning. That is your choice, which is fine. But it really doesn't have anything to do with Alan's issue with a 'suspect' HD. Cheers, Ronni -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Disk Warrior Update Problems
Installing the DiskWarrior you received via download purchase: Hi Alan, Did you drag the DW 4.3 Application from Utilities into the Trash and empty the trash restart your Mac before trying to install v.4.4? Installing the DiskWarrior you received via download purchase: 1) Open the 'DiskWarrior.dmg' file you received via download. This will cause the disk image named 'DiskWarrior' to appear on your desktop. 2) Drag to the trash any existing copy of DiskWarrior you have installed. You may need to restart in order to empty the trash. 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) found in the upper left corner of the disk image window and drag it to your hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder within the Applications folder. 4) To run DiskWarrior from your hard disk, simply double-click the DiskWarrior icon. In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or later. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au wrote: Any Disk Warrior users in Wamug? I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in Utilities. The internal HD on my 2009 iMac is faulty. I intended to do a disk repair with Disk Warrior using Firewire and Target Mode. Both Macs have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 but cannot install it. I attempted to use DW 4.3 but received the message “Directory cannot be rebuilt. Disk is a newer version than Disk Warrior”. Not unexpected, so back to trying to get 4.4 working. The general message on opening the .dmg file states: To install update need - (1) original DW disk (2) admin privileges (3) 3.5 GB disk space (4) a blank CD-R or DVD-R. I opted to “continue” and the install process got to accepting licence agreement then the message “No recordable devices were found. You may connect one via Firewire or USB and press Rescan, or quit. I inserted a 16GB thumb drive but no change to the messages. I reformatted thumb drive to Mac OS extended (journaled) and with GUID partition table. Still no progress. Tried again with DW 4.3 copied to the USB drive. Still no progress. Bought a new 1TB USB 3 hard drive and formatted it as above. Still no progress. Found that information on the Alsoft (DW) website is confusing and the FAQs are Dorothy Dixers. The Update page includes the following information: Uses your original 4.0-4.3 disc to create a new startup disc containing DiskWarrior 4 version 4.4. The new disc will only start up the same Mac models as the original disc.” The last sentence is alarming. Does it mean Mac OS version? Any advice on how to install the update? Regards, Alan Alan Smith Late 2012 iMac 27 Intel Quad Core i5 Fusion 3.2GHz 8G RAM - OSX 10.9.5 Mavericks Late 2009 iMac 21.5 Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.5 Mavericks -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Disk Warrior Update Problems
Hi Ronni Your instructions are for Installing the DiskWarrior received via download purchase. They do not seem to apply to me. But I did follow the steps re trashing and restarting, with no benefit. Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50. I understand the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks wait. I did not purchase either of these marketing variants. Alsoft also provide a free Update with no hard CD provided. Serial number of the original version must be (and was) provided. A 2.5MB .dmg file was downloaded to my “downloads” folder. I assumed the Update version is just the same as the Upgrade, but without a hard copy. I think Alsoft are playing games with semantics. “Update” must refer to DW software, NOT to a different Apple OS. The fine print in the Read Me file may explain it: The DiskWarrior 4.4 Disc Update Please Read This First This free updater application allows you to create a new startup disk (CD/DVD) with the latest version of DiskWarrior using your original (factory) DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used your original disc to start up your Mac. Please note that your new DiskWarrior disc will contain the latest version of DiskWarrior, but will still contain the same version of Mac OS X as your original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on your disc with this updater application. This means that the disc created by this updater will not be able to start up any Macs that your original DiskWarrior disc is unable to start up. If you have purchased a new Mac that requires a later version of Mac OS X than the copy of Mac OS X on your original DiskWarrior disc, you'll need to purchase an update disc from Alsoft. What if I have a new Macintosh that my current DiskWarrior 4 disc will not start? You should order a new DiskWarrior disc containing a later version of Mac OS X. You can contact our Customer Service department by calling 1-800-257-6381 or 281-353-4090. In any case, I think the Update has failed - at least it should have updated the DW software for the old Snow Leopard utility. Cheers Alan On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com wrote: Installing the DiskWarrior you received via download purchase: Hi Alan, Did you drag the DW 4.3 Application from Utilities into the Trash and empty the trash restart your Mac before trying to install v.4.4? Installing the DiskWarrior you received via download purchase: 1) Open the 'DiskWarrior.dmg' file you received via download. This will cause the disk image named 'DiskWarrior' to appear on your desktop. 2) Drag to the trash any existing copy of DiskWarrior you have installed. You may need to restart in order to empty the trash. 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) found in the upper left corner of the disk image window and drag it to your hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder within the Applications folder. 4) To run DiskWarrior from your hard disk, simply double-click the DiskWarrior icon. In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or later. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au wrote: Any Disk Warrior users in Wamug? I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in Utilities. The internal HD on my 2009 iMac is faulty. I intended to do a disk repair with Disk Warrior using Firewire and Target Mode. Both Macs have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 but cannot install it. I attempted to use DW 4.3 but received the message “Directory cannot be rebuilt. Disk is a newer version than Disk Warrior”. Not unexpected, so back to trying to get 4.4 working. The general message on opening the .dmg file states: To install update need - (1) original DW disk (2) admin privileges (3) 3.5 GB disk space (4) a blank CD-R or DVD-R. I opted to “continue” and the install process got to accepting licence agreement then the message “No recordable devices were found. You may connect one via Firewire or USB and press Rescan, or quit. I inserted a 16GB thumb drive but no change to the messages. I reformatted thumb drive to Mac OS extended (journaled) and with GUID partition table. Still no progress. Tried again with DW 4.3 copied to the USB drive. Still no progress. Bought a new 1TB USB 3 hard drive and formatted it as above. Still no progress. Found that information on the Alsoft (DW) website is confusing and the FAQs are Dorothy Dixers. The Update page includes the following information: Uses your original 4.0-4.3 disc to create a new startup
Re: Disk Warrior Update Problems
Alan I've sent you an email offlist Let me know if you want me to send the DiskWarrior.app v 4.4 to you please. Ronni On 24 Nov 2014, at 2:28 pm, Alan Smith sma...@iinet.net.au wrote: Hi Ronni Your instructions are for Installing the DiskWarrior received via download purchase. They do not seem to apply to me. But I did follow the steps re trashing and restarting, with no benefit. Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50. I understand the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks wait. I did not purchase either of these marketing variants. Alsoft also provide a free Update with no hard CD provided. Serial number of the original version must be (and was) provided. A 2.5MB .dmg file was downloaded to my “downloads” folder. I assumed the Update version is just the same as the Upgrade, but without a hard copy. I think Alsoft are playing games with semantics. “Update” must refer to DW software, NOT to a different Apple OS. The fine print in the Read Me file may explain it: The DiskWarrior 4.4 Disc Update Please Read This First This free updater application allows you to create a new startup disk (CD/DVD) with the latest version of DiskWarrior using your original (factory) DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used your original disc to start up your Mac. Please note that your new DiskWarrior disc will contain the latest version of DiskWarrior, but will still contain the same version of Mac OS X as your original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on your disc with this updater application. This means that the disc created by this updater will not be able to start up any Macs that your original DiskWarrior disc is unable to start up. If you have purchased a new Mac that requires a later version of Mac OS X than the copy of Mac OS X on your original DiskWarrior disc, you'll need to purchase an update disc from Alsoft. What if I have a new Macintosh that my current DiskWarrior 4 disc will not start? You should order a new DiskWarrior disc containing a later version of Mac OS X. You can contact our Customer Service department by calling 1-800-257-6381 or 281-353-4090. In any case, I think the Update has failed - at least it should have updated the DW software for the old Snow Leopard utility. Cheers Alan On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com mailto:ro...@mac.com wrote: Installing the DiskWarrior you received via download purchase: Hi Alan, Did you drag the DW 4.3 Application from Utilities into the Trash and empty the trash restart your Mac before trying to install v.4.4? Installing the DiskWarrior you received via download purchase: 1) Open the 'DiskWarrior.dmg' file you received via download. This will cause the disk image named 'DiskWarrior' to appear on your desktop. 2) Drag to the trash any existing copy of DiskWarrior you have installed. You may need to restart in order to empty the trash. 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) found in the upper left corner of the disk image window and drag it to your hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder within the Applications folder. 4) To run DiskWarrior from your hard disk, simply double-click the DiskWarrior icon. In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or later. Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au mailto:sma...@iinet.net.au wrote: Any Disk Warrior users in Wamug? I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in Utilities. The internal HD on my 2009 iMac is faulty. I intended to do a disk repair with Disk Warrior using Firewire and Target Mode. Both Macs have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 but cannot install it. I attempted to use DW 4.3 but received the message “Directory cannot be rebuilt. Disk is a newer version than Disk Warrior”. Not unexpected, so back to trying to get 4.4 working. The general message on opening the .dmg file states: To install update need - (1) original DW disk (2) admin privileges (3) 3.5 GB disk space (4) a blank CD-R or DVD-R. I opted to “continue” and the install process got to accepting licence agreement then the message “No recordable devices were found. You may connect one via Firewire or USB and press Rescan, or quit. I inserted a 16GB thumb drive but no change to the messages. I reformatted thumb drive to Mac OS extended (journaled) and with GUID partition table. Still no progress. Tried again with DW 4.3 copied to the USB drive. Still no
