Re: I tunes catastrophes

[Ken Jackson]

Ah just bit the bullet & deleted & reinstalled Itunes, thanks folks...

 Thanks & regards,




Ken Jackson



  [image: logo]




Tel: 08 9376 1680  | Mobile: 0450 400 772
 kenjackson7...@gmail.com  | www.littleriverstudios.com.au





On Mon, Jan 13, 2014 at 7:36 AM, Peter Hinchliffe  wrote:

>
> On 11 Jan 2014, at 6:20 pm, Ken Jackson  wrote:
>
> > Thanks Susan, but I think you're right Peter, the .XML file must be
> corrupt.
> > Also I think this version of Itunes (current)  is a real pain!
> > Can I go back to an earlier version?
> > How do I uninstall this one safely, there are plenty of ideas on the net
> but I don't trust them.
> > I tried the restore in TM but I think I had a problem with TM a while
> back so the backup only goes back to December last year. Won't work for me.
>
> If iTunes starts up and runs OK then it's working fine. The problem is
> with the data. Since you can't rely on your Time Machine backup then you
> might find the procedure outlined at
>  to be
> useful (steps 1-6 under "Re-creating the iTunes Library file")
>
> The article contains other potentially useful leads as well.
>
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
>
> -- The WA Macintosh User Group Mailing List --
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Re: I tunes catastrophes

[Peter Hinchliffe]

On 11 Jan 2014, at 6:20 pm, Ken Jackson  wrote:

> Thanks Susan, but I think you're right Peter, the .XML file must be corrupt.
> Also I think this version of Itunes (current)  is a real pain!
> Can I go back to an earlier version?
> How do I uninstall this one safely, there are plenty of ideas on the net but 
> I don't trust them.
> I tried the restore in TM but I think I had a problem with TM a while back so 
> the backup only goes back to December last year. Won't work for me.

If iTunes starts up and runs OK then it's working fine. The problem is with the 
data. Since you can't rely on your Time Machine backup then you might find the 
procedure outlined at 
 to be useful 
(steps 1-6 under "Re-creating the iTunes Library file")

The article contains other potentially useful leads as well.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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Re: I tunes catastrophes

[Ken Jackson]

Thanks Susan, but I think you're right Peter, the .XML file must be corrupt.
Also I think this version of Itunes (current)  is a real pain!
Can I go back to an earlier version?
How do I uninstall this one safely, there are plenty of ideas on the net
but I don't trust them.
I tried the restore in TM but I think I had a problem with TM a while back
so the backup only goes back to December last year. Won't work for me.
Thanks, s
hoe y' keeping cool!

 Thanks & regards,




Ken Jackson



  [image: logo]




Tel: 08 9376 1680  | Mobile: 0450 400 772
 kenjackson7...@gmail.com  | www.littleriverstudios.com.au





On Fri, Jan 10, 2014 at 7:58 AM, Peter Hinchliffe  wrote:

>
> On 9 Jan 2014, at 8:02 pm, Ken Jackson  wrote:
>
> so what would you suggest Peter?
>
>
> Follow these steps:
>
>
>
> 1. Open your ~/Music Folder in Finder. Look for your iTunes folder
> 2. Enter Time Machine, either from the Dock Icon, the /Applications folder
> or the Time Machine item in the Menu Bar (if you have it enabled)
> 3. Time Machine will start, showing your iTunes folder contents
> "stretching back" into the past.
> 4. Choose an appropriate from the time scale at the right of the screen.
> This would be a date which would be a day or two before the disaster struck.
> 5. Click the "Restore" button at the lower right of the screen.
>
> This will give you back a known good iTunes folder (minus anything you
> might have added since the disaster, of course, but I'm assuming this
> hasn't happened). As I said previously, this is the first stage of
> troubleshooting. If all goes well following the restore, then fine. If the
> problem persists, then we have something more sinister going in. It seems
> most likely, though, that something has happened to the .xml file which
> track your library's contents. This could be due to some sort of corruption
> within the file itself, or because of some structural change to the iTunes
> folder contents themselves.  This is why I recommend restoring the entire
> folder, rather than just the .xml file.
>
> Be aware, too, that depending on the size of your iTunes library, the
> Restore process could take some time.
>
> This is certainly the approach I would be taking if it were my system.
>
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
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Re: I tunes catastrophes

[Peter Hinchliffe]

On 9 Jan 2014, at 8:02 pm, Ken Jackson  wrote:

> so what would you suggest Peter?
> 
> 
Follow these steps:



1. Open your ~/Music Folder in Finder. Look for your iTunes folder
2. Enter Time Machine, either from the Dock Icon, the /Applications folder or 
the Time Machine item in the Menu Bar (if you have it enabled) 
3. Time Machine will start, showing your iTunes folder contents "stretching 
back" into the past.
4. Choose an appropriate from the time scale at the right of the screen. This 
would be a date which would be a day or two before the disaster struck.
5. Click the "Restore" button at the lower right of the screen.

This will give you back a known good iTunes folder (minus anything you might 
have added since the disaster, of course, but I'm assuming this hasn't 
happened). As I said previously, this is the first stage of troubleshooting. If 
all goes well following the restore, then fine. If the problem persists, then 
we have something more sinister going in. It seems most likely, though, that 
something has happened to the .xml file which track your library's contents. 
This could be due to some sort of corruption within the file itself, or because 
of some structural change to the iTunes folder contents themselves.  This is 
why I recommend restoring the entire folder, rather than just the .xml file.

Be aware, too, that depending on the size of your iTunes library, the Restore 
process could take some time. 

This is certainly the approach I would be taking if it were my system.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - 
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Re: I tunes catastrophes

[Susan Hastings]

I haven't done this myself, but I suggest that you could try a drag and drop 
from the backup copy from time machine to your music folder. You may need to re 
establish the connection again by pointing iTunes to that folder. Holding down 
the option or command key as you open iTunes. I can check on my mac later and 
see if this is the correct process and if I can set up these instructions in a 
step wise fashion as Ronnie would do.


Sent from my iPad

> On 9 Jan 2014, at 4:02 am, Ken Jackson  wrote:
> 
> so what would you suggest Peter?
> 
> Thanks & regards,
> 
>  
> Ken Jackson
> 
> 
> 
>  
>   
> 
> 
> 
> Tel: 08 9376 1680 | Mobile: 0450 400 772
> kenjackson7...@gmail.com | www.littleriverstudios.com.au
> 
> 
> 
> 
> 
>> On Thu, Jan 9, 2014 at 7:21 AM, Peter Hinchliffe  
>> wrote:
>> 
>>> On 8 Jan 2014, at 10:14 am, Ken Jackson  wrote:
>>> 
>>> All the music is there Peter, just not being seen by Itunes, also have a 
>>> backup on a G5.
>>> Does Time Machine backup the music library as part of it's job?
>> Absolutely! Since the iTunes library folder lives inside your home folder 
>> (~/Music) it is definitely backed up with TM. If you're using TM then that's 
>> very good news.
>> 
>> It should be a simple matter of restoring a copy of your iTunes folder which 
>> predates the disaster by a few days. I say "should be" but that'a the ideal 
>> situation. It's always possible that the problem lies elsewhere than with 
>> the iTunes folder, but at least it's a starting point.
>> 
>> 
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: I tunes catastrophes

[Ken Jackson]

so what would you suggest Peter?

 Thanks & regards,




Ken Jackson



  [image: logo]




Tel: 08 9376 1680  | Mobile: 0450 400 772
 kenjackson7...@gmail.com  | www.littleriverstudios.com.au





On Thu, Jan 9, 2014 at 7:21 AM, Peter Hinchliffe
wrote:

>
> On 8 Jan 2014, at 10:14 am, Ken Jackson  wrote:
>
> All the music is there Peter, just not being seen by Itunes, also have a
> backup on a G5.
> Does Time Machine backup the music library as part of it's job?
>
>
> Absolutely! Since the iTunes library folder lives inside your home folder
> (~/Music) it is definitely backed up with TM. If you're using TM then
> that's very good news.
>
> It should be a simple matter of restoring a copy of your iTunes folder
> which predates the disaster by a few days. I say "should be" but that'a the
> ideal situation. It's always possible that the problem lies elsewhere than
> with the iTunes folder, but at least it's a starting point.
>
>
>
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: I tunes catastrophes

[Peter Hinchliffe]

On 8 Jan 2014, at 10:14 am, Ken Jackson  wrote:

> All the music is there Peter, just not being seen by Itunes, also have a 
> backup on a G5.
> Does Time Machine backup the music library as part of it's job?
> 
> 
Absolutely! Since the iTunes library folder lives inside your home folder 
(~/Music) it is definitely backed up with TM. If you're using TM then that's 
very good news.

It should be a simple matter of restoring a copy of your iTunes folder which 
predates the disaster by a few days. I say "should be" but that'a the ideal 
situation. It's always possible that the problem lies elsewhere than with the 
iTunes folder, but at least it's a starting point.



Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: I tunes catastrophes

[Ken Jackson]

All the music is there Peter, just not being seen by Itunes, also have a
backup on a G5.
Does Time Machine backup the music library as part of it's job?

 Thanks & regards,




Ken Jackson



  [image: logo]




Tel: 08 9376 1680  | Mobile: 0450 400 772
 kenjackson7...@gmail.com  | www.littleriverstudios.com.au





On Wed, Jan 8, 2014 at 7:15 AM, Peter Hinchliffe
wrote:

>
> On 7 Jan 2014, at 1:06 pm, Ken Jackson  wrote:
>
> Hi folks,
> I have a G4 running my music out the bask & my Imac running a different
> library in the studio.
> Last week I booted up the G4 & used Itunes, shut down, when next I opened
> up all of my playlists & 4,700 songs had disappeared.
> Gets worse, the same thing occurred yesterday with the studio Imac!
> Running Mountain Lion on a 27 Imac.
>
> Doubt that there's any connection (except both era on the same network),
> I've tried looking at other libraries but it seems I am in the assigned
> folder for I tunes, stumped!
>
>
> Please reassure us by confirming that you have backups of your iTunes
> folder for one or both of the computers...
>
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: I tunes catastrophes

[Peter Hinchliffe]

On 7 Jan 2014, at 1:06 pm, Ken Jackson  wrote:

> Hi folks,
> I have a G4 running my music out the bask & my Imac running a different 
> library in the studio.
> Last week I booted up the G4 & used Itunes, shut down, when next I opened up 
> all of my playlists & 4,700 songs had disappeared.
> Gets worse, the same thing occurred yesterday with the studio Imac!
> Running Mountain Lion on a 27 Imac.
> 
> Doubt that there's any connection (except both era on the same network), I've 
> tried looking at other libraries but it seems I am in the assigned folder for 
> I tunes, stumped!
> 

Please reassure us by confirming that you have backups of your iTunes folder 
for one or both of the computers...

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -