Re: Keyboard Help Please

2004-09-06 Thread James Devenish
In message [EMAIL PROTECTED]
on Mon, Sep 06, 2004 at 10:40:05AM +0800, Greg Manzie wrote:
 The e, d, c and enter keys would hang and sometimes not work at all. 
 This happens in Finder, Mail, Safari and Appleworks (possibly others) 
 but not all of the time.

Thanks for providing such a complete description of your situation.
However, unless there is something special going on, the first thing
you should suspect is a hardware problem within the keyboard (which is
never going to be resolved by a software upgrade). Depending on the
model of keyboard, and its physical environment, you could suspect
either a mechanical issue or an electrical issue. Sometimes, built-up
grime is enough to jam the mechanical response of keys, and this can be
resolved easily. If it were a software problem, it would normally be
deliberately caused by special input methods (e.g. non-Roman writing
systems or 'accessibility' features), and would have a consistent
trigger pattern, and would not affect such a peculiar assortment of
keys.

If you are in a physically clean environment (e.g. you do not spill
drinks into your keyboard), it is probably a bit hard to explain why so
many keys have failed, but for all I know it might be a consequence of
the arrangement of electrical conductors in the keyboard. Things like
cracks in electrical conductors can cause intermittent problems that
resolve themselves if you physically handle the keyboard. It is also
possible that there's a permanent degradation of a discrete component
or integrated circuit (in the keyboard) that is causing these problems.

If you suspect a software problem, one approach might be to borrow a
second keyboard for a while. Whenever your current keyboard misbehaves,
try pressing the equivalent keys on the second keyboard. If the second
keyboard always works, then replace your current keyboard. You could
also simply try unplugging (and then replugging) your keyboard each time
this happens, to effect a power cycle. If the problem applies to both
keyboards, however...um...




Re: Keyboard Help Please

2004-09-06 Thread James Devenish
In message [EMAIL PROTECTED]
on Mon, Sep 06, 2004 at 10:59:49AM +0800, James Devenish wrote:
 In message [EMAIL PROTECTED]
 on Mon, Sep 06, 2004 at 10:40:05AM +0800, Greg Manzie wrote:
  The e, d, c and enter keys would hang and sometimes not work at all. 
[...]
 it is probably a bit hard to explain why so many keys have failed

Actually: note that 'e', 'd' and 'c' all form a column on the keyboard.
Generally, the natural arrangement of buttons in keyboards and keypads
is as a 'matrix'. While I don't know about Apple keyboards, a
traditional construction and operation of matrices is based around a
row/column design. Therefore, failures affecting a column or failures
affecting a row would be a veritable 'calling card' of hardware failure.




Re: Keyboard Help Please

2004-09-06 Thread Greg Manzie

Thank you James, for your excellent input.

I now remember that at one stage the space bar was affected which is 
almost in the same row. I will borrow another keyboard and see if the 
problem recurs. It also seems strange that the enter key is faulty, but 
never the return key.


The environment is clean and stable.

A new keyboard is looking more like the answer.

The next time it happens I will make more observations and post the 
eventual answer to the list.


Regards

Greg Manzie
Director

Glyde Gallery Conservation
Conservators, Consultants and Picture Framers
for Museums, Art Galleries and Collectors

5 Glyde Street
MOSMAN PARK
Western Australia 6012

Telephone (08) 9383 3929
Mobile 0438 833 144
Email [EMAIL PROTECTED]

ABN 89 154 124 265

On 06 Sep 2004, at 11:10 AM, James Devenish wrote:


In message [EMAIL PROTECTED]
on Mon, Sep 06, 2004 at 10:59:49AM +0800, James Devenish wrote:

In message [EMAIL PROTECTED]
on Mon, Sep 06, 2004 at 10:40:05AM +0800, Greg Manzie wrote:

The e, d, c and enter keys would hang and sometimes not work at all.

[...]

it is probably a bit hard to explain why so many keys have failed


Actually: note that 'e', 'd' and 'c' all form a column on the keyboard.
Generally, the natural arrangement of buttons in keyboards and keypads
is as a 'matrix'. While I don't know about Apple keyboards, a
traditional construction and operation of matrices is based around a
row/column design. Therefore, failures affecting a column or failures
affecting a row would be a veritable 'calling card' of hardware 
failure.




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Re: Keyboard Help Please

2004-09-06 Thread Mark Secker
please note that the return and enter key are two different keys that 
do two different functions (though on may applications the effect is 
the same).
I'll suggest that it is your physical keyboard as I have similar 
problem on my Apple Pro keyboard plugged in to my Powerbook - problem 
is only on the external usb keyboard - the built in (laptop) 
keyboard's fine as is using a different keyboard (the usb keyboard 
from my Wintel box).




Thank you James, for your excellent input.

I now remember that at one stage the space bar was affected which is 
almost in the same row. I will borrow another keyboard and see if 
the problem recurs. It also seems strange that the enter key is 
faulty, but never the return key.


The environment is clean and stable.

A new keyboard is looking more like the answer.

The next time it happens I will make more observations and post the 
eventual answer to the list.


Regards

Greg Manzie
Director

Glyde Gallery Conservation
Conservators, Consultants and Picture Framers
for Museums, Art Galleries and Collectors

5 Glyde Street
MOSMAN PARK
Western Australia 6012

Telephone (08) 9383 3929
Mobile 0438 833 144
Email [EMAIL PROTECTED]

ABN 89 154 124 265

On 06 Sep 2004, at 11:10 AM, James Devenish wrote:


 In message [EMAIL PROTECTED]
 on Mon, Sep 06, 2004 at 10:59:49AM +0800, James Devenish wrote:

 In message [EMAIL PROTECTED]
 on Mon, Sep 06, 2004 at 10:40:05AM +0800, Greg Manzie wrote:

 The e, d, c and enter keys would hang and sometimes not work at all.

 [...]

 it is probably a bit hard to explain why so many keys have failed


 Actually: note that 'e', 'd' and 'c' all form a column on the keyboard.
 Generally, the natural arrangement of buttons in keyboards and keypads
 is as a 'matrix'. While I don't know about Apple keyboards, a
 traditional construction and operation of matrices is based around a
 row/column design. Therefore, failures affecting a column or failures
 affecting a row would be a veritable 'calling card' of hardware failure.



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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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--
~
Mark Secker Computer Support Officer
ph#6488 1855 (ECEL) mailto:[EMAIL PROTECTED]
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Re: Keyboard Help Please

2004-09-06 Thread Antony N. Lord
About the same time I also started having intermittent problems with 
my keyboard entries. It is a standard Apple keyboard, that came with 
the G4.


I have a user here with a standard corded G4 keyboard - at some stage 
around upgrading to 10.3 he lost the volume up / volume down and 
eject buttons on the keypad. The fault is certainly not mechanical 
and posts to other lists to date have been fruitless...


Cheers, Antony.

--
==
==   =
=   Antony N. Lord   = http://antonylord.com =
=   [EMAIL PROTECTED]   = Perth, Western Australia  =
==   =
==


Re: Keyboard Help Please

2004-09-06 Thread Antony N. Lord
About the same time I also started having intermittent problems with 
my keyboard entries. It is a standard Apple keyboard, that came with 
the G4.


I have a user here with a standard corded G4 keyboard - at some stage 
around upgrading to 10.3 he lost the volume up / volume down and 
eject buttons on the keypad. The fault is certainly not mechanical 
and posts to other lists to date have been fruitless...


Cheers, Antony.

--
==
==   =
=   Antony N. Lord   = http://antonylord.com =
=   [EMAIL PROTECTED]   = Perth, Western Australia  =
==   =
==