Re: Mail - bullet points and ruler

2009-10-12 Thread David Moyle


Evening Peter,

I'd like to add my couple of cents worth on the whole topic though in  
addition to yours.


I support the use of HTML in e-mails and I fully support the benefits.  
(The fact people still use text only e-mail readers amazes me but  
thats a whole new discussion!)
What irks me is when companies don't compile with the web-standards  
(Looking at Microsoft) so web-developers and other e-mail clients  
require specific fixes to display in the correct manner.


This is still pre-levant as noted by Peter with the point that  
Microsoft Outlook uses Microsoft Word to basically create the e-mails.  
If you look at the source code of a Microsoft e-mail it is very poorly  
constructed. I'm not saying Apple is good but they are better.


Due to the web-wars of the 90's this has become a big issue but is now  
petering down to a null point finally!


Big topic. :)

David Moyle
Systems Technician
Apple, Windows, Cisco
--
Western Australia
Mb: 0427 888 257




On 12/10/2009, at 8:48 AM, Peter Hinchliffe wrote:




On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's Mail  
as a mail client, however there are two problems with Mail in his  
eyes.


One is bullet points which don't seem to appear as bullet points at  
the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages, which,  
as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this regard?  
Or is there an alternative mail application which brings both of  
these features more in line with Outlook on Windows. There's  
Entourage of course, and he does have Entourage installed and will  
have a look at it, but I'd like to let him know of any other options.


Cheers, Steven



These requests always make me sigh. HTML email is probably one of  
the greatest crimes that Microsoft has perpetrated against the world  
of computing. As others in this thread have pointed out, the only  
ones who are guaranteed to see the email in the format in which is  
was originally written is the Sender! There is absolutely no way to  
control what email client the recipient is using. For example, one  
client of mine insisted on continuing to use Pine in a Telnet  
session to his mail server (Pine is a purely text-based email  
client, and is totally incapable of interpreting formatted email of  
any sort). Consequently, over 50% of the email he received was  
incomprehensible to him.


As has been pointed out on this list countless times, the email  
format is pure text. That's all. This is the reason why pictures,  
sounds, movies, etc, have to be sent as attachments. They cannot  be  
embedded into the message.  Any embellishments such as HTML rely on  
the email recipient being able to handle them. Windows users have  
been duped into believing that HTML email is the norm.  
Unfortunately, the world of internet standards disagrees with them,  
but still companies such as Microsoft and Intellimail (gasp!)  
blunder on. One of the reasons that many Windows users get confused  
with this is that MS Outlook is usually set up to use Word as its  
default editor! No wonder confusion reigns supreme!


Not even Apple is guiltless in this area. Windows switchers coming  
to Mail are often completely confused by having attachments such as  
PDFs and JPGs appearing to open within the body of the email. This  
is a trick by Apple (useful though it may be) to allow the recipient  
to view the contents of certain attachments without having to  
download them first. Nevertheless, they remain attachments. The  
addition of HTML templates in Leopard also hasn't really helped  
either. Just Apple saying If You Can't Beat 'em, Join 'em.


If your friend really has to have rulers and bullet lists, point him  
in the direction of Thunderbird or Seamonkey, which do have this  
stuff built in.

--

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 064 948

Mac because I prefer it -- Windows because I have to.







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Re: Mail - bullet points and ruler

2009-10-12 Thread Lara

David Moyle moyla...@westnet.com.au wrote:

 I support the use of HTML in e-mails and I fully support the benefits.

What benefits?

 (The fact people still use text only e-mail readers amazes me but  
 thats a whole new discussion!)

It's basic common sense. As well as being more accessible and less
obnoxious for the recipient (unless you really like trying to read tiny
fuschia Comic Sans), plain-text-only reading reduces people falling for
phishing schemes, which is a very good argument for recommending it
strongly to less-knowledgeable users, and washing your hands of the
results should they choose to ignore it.

Lara



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Re: Mail - bullet points and ruler

2009-10-11 Thread John Daniels


Hi Steven

Why does your friend compose his stuff in an email program?

The normal way i would have thought was to compose in a word  
processing program using all the formatting available there and then  
add it to the email as an attachment.


Cheers
John


On 11/10/2009, at 5:29 AM, David Moyle wrote:



Morning!

That will be great if the bullet point issue is fixes!

I'd be interested to hear why he does need a ruler, I'm sure there  
is one!


Cheers, David



On 11/10/2009, at 0:41, Steven Knowles emai...@knowles.net.au wrote:



Good questions!

The bullet point issue might be solved. When this friend of mine  
highlighted a list of points, and then followed Format  Lists   
Insert Bulleted Lists, a bullet point list wasn't created. I'd  
always found bullet points in Mail to be not friendly to work with,  
so that didn't surprise me.


However, I've just tried it myself and it worked fine. A bit of  
searching, and I see that Snow Leopard has tweaked something with  
Mail bullet points, and this friend of mine hasn't yet upgraded to  
SL. I have. I think that'll solve the problem.


I've no idea why he needs a ruler. Probably something he's used to.  
He tells me Outlook has a ruler, and from a little searching it  
seems that Outlook does. If correct, then I guess there must be  
some uses for it?


Cheers, Steven


On 10/10/2009, at 7:28 PM, David Moyle wrote:



Evening. :)

Could you clarify what the bullet point issue is?

Ignore maybe my ignorance, but why do you require a ruler to  
create an e-mail message? Since it is a dynamic layout system it  
will 90% of the time look different on other computers anyway?


Cheers,

David Moyle
Systems Technician
Apple, Windows, Cisco
--
Western Australia
Mb: 0427 888 257



On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's Mail  
as a mail client, however there are two problems with Mail in his  
eyes.


One is bullet points which don't seem to appear as bullet points  
at the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages,  
which, as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this  
regard? Or is there an alternative mail application which brings  
both of these features more in line with Outlook on Windows.  
There's Entourage of course, and he does have Entourage installed  
and will have a look at it, but I'd like to let him know of any  
other options.


Cheers, Steven



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Re: Mail - bullet points and ruler

2009-10-11 Thread Steven Knowles


I haven't asked that question of him John. I've never had call to user  
a ruler in email myself, but each to their own I guess. However if  
Outlook has a ruler feature, there are presumably reasons for it. I've  
looked in Entourage and can't see a ruler feature. So back to the  
original question of whether there is Mac-compatible mail client which  
has a similar feature, or if not a plug-in which adds this  
functionality to Mail (and I'm guessing no to the latter).


Cheers, Steven

On 11/10/2009, at 1:09 PM, John Daniels wrote:



Hi Steven

Why does your friend compose his stuff in an email program?

The normal way i would have thought was to compose in a word  
processing program using all the formatting available there and then  
add it to the email as an attachment.


Cheers
John


On 11/10/2009, at 5:29 AM, David Moyle wrote:



Morning!

That will be great if the bullet point issue is fixes!

I'd be interested to hear why he does need a ruler, I'm sure there  
is one!


Cheers, David



On 11/10/2009, at 0:41, Steven Knowles emai...@knowles.net.au  
wrote:




Good questions!

The bullet point issue might be solved. When this friend of mine  
highlighted a list of points, and then followed Format  Lists   
Insert Bulleted Lists, a bullet point list wasn't created. I'd  
always found bullet points in Mail to be not friendly to work  
with, so that didn't surprise me.


However, I've just tried it myself and it worked fine. A bit of  
searching, and I see that Snow Leopard has tweaked something with  
Mail bullet points, and this friend of mine hasn't yet upgraded to  
SL. I have. I think that'll solve the problem.


I've no idea why he needs a ruler. Probably something he's used  
to. He tells me Outlook has a ruler, and from a little searching  
it seems that Outlook does. If correct, then I guess there must be  
some uses for it?


Cheers, Steven


On 10/10/2009, at 7:28 PM, David Moyle wrote:



Evening. :)

Could you clarify what the bullet point issue is?

Ignore maybe my ignorance, but why do you require a ruler to  
create an e-mail message? Since it is a dynamic layout system it  
will 90% of the time look different on other computers anyway?


Cheers,

David Moyle
Systems Technician
Apple, Windows, Cisco
--
Western Australia
Mb: 0427 888 257



On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's  
Mail as a mail client, however there are two problems with Mail  
in his eyes.


One is bullet points which don't seem to appear as bullet points  
at the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages,  
which, as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this  
regard? Or is there an alternative mail application which brings  
both of these features more in line with Outlook on Windows.  
There's Entourage of course, and he does have Entourage  
installed and will have a look at it, but I'd like to let him  
know of any other options.


Cheers, Steven




-- The WA Macintosh User Group Mailing List --
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Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Mail - bullet points and ruler

2009-10-11 Thread David Moyle


Afternoon,

Don't want to sound like I'm harping on but I pose the question why  
the user requires a ruler if there is no function/point? If the user  
is using it to help layout an email unfortunately it won't make a  
difference to the end user.
Maybe some education on email standards and that users won't see  
things the same things may help alleivate the issue?


Cheers, David



On 11/10/2009, at 17:35, Steven Knowles emai...@knowles.net.au wrote:



I haven't asked that question of him John. I've never had call to  
user a ruler in email myself, but each to their own I guess. However  
if Outlook has a ruler feature, there are presumably reasons for it.  
I've looked in Entourage and can't see a ruler feature. So back to  
the original question of whether there is Mac-compatible mail client  
which has a similar feature, or if not a plug-in which adds this  
functionality to Mail (and I'm guessing no to the latter).


Cheers, Steven

On 11/10/2009, at 1:09 PM, John Daniels wrote:



Hi Steven

Why does your friend compose his stuff in an email program?

The normal way i would have thought was to compose in a word  
processing program using all the formatting available there and  
then add it to the email as an attachment.


Cheers
John


On 11/10/2009, at 5:29 AM, David Moyle wrote:



Morning!

That will be great if the bullet point issue is fixes!

I'd be interested to hear why he does need a ruler, I'm sure there  
is one!


Cheers, David



On 11/10/2009, at 0:41, Steven Knowles emai...@knowles.net.au  
wrote:




Good questions!

The bullet point issue might be solved. When this friend of mine  
highlighted a list of points, and then followed Format  Lists   
Insert Bulleted Lists, a bullet point list wasn't created. I'd  
always found bullet points in Mail to be not friendly to work  
with, so that didn't surprise me.


However, I've just tried it myself and it worked fine. A bit of  
searching, and I see that Snow Leopard has tweaked something with  
Mail bullet points, and this friend of mine hasn't yet upgraded  
to SL. I have. I think that'll solve the problem.


I've no idea why he needs a ruler. Probably something he's used  
to. He tells me Outlook has a ruler, and from a little searching  
it seems that Outlook does. If correct, then I guess there must  
be some uses for it?


Cheers, Steven


On 10/10/2009, at 7:28 PM, David Moyle wrote:



Evening. :)

Could you clarify what the bullet point issue is?

Ignore maybe my ignorance, but why do you require a ruler to  
create an e-mail message? Since it is a dynamic layout system it  
will 90% of the time look different on other computers anyway?


Cheers,

David Moyle
Systems Technician
Apple, Windows, Cisco
--
Western Australia
Mb: 0427 888 257



On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's  
Mail as a mail client, however there are two problems with Mail  
in his eyes.


One is bullet points which don't seem to appear as bullet  
points at the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages,  
which, as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this  
regard? Or is there an alternative mail application which  
brings both of these features more in line with Outlook on  
Windows. There's Entourage of course, and he does have  
Entourage installed and will have a look at it, but I'd like to  
let him know of any other options.


Cheers, Steven




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Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Mail - bullet points and ruler

2009-10-11 Thread Steven Knowles


Thanks David. Maybe a ruler makes him feel better? :-) I'll take your  
comments on board and have another chat with him. I can maybe show him  
a couple of sample outputs and demo no difference.


Cheers, Steven

On 11/10/2009, at 1:50 PM, David Moyle wrote:



Afternoon,

Don't want to sound like I'm harping on but I pose the question why  
the user requires a ruler if there is no function/point? If the user  
is using it to help layout an email unfortunately it won't make a  
difference to the end user.
Maybe some education on email standards and that users won't see  
things the same things may help alleivate the issue?


Cheers, David



On 11/10/2009, at 17:35, Steven Knowles emai...@knowles.net.au  
wrote:




I haven't asked that question of him John. I've never had call to  
user a ruler in email myself, but each to their own I guess.  
However if Outlook has a ruler feature, there are presumably  
reasons for it. I've looked in Entourage and can't see a ruler  
feature. So back to the original question of whether there is Mac- 
compatible mail client which has a similar feature, or if not a  
plug-in which adds this functionality to Mail (and I'm guessing no  
to the latter).


Cheers, Steven

On 11/10/2009, at 1:09 PM, John Daniels wrote:



Hi Steven

Why does your friend compose his stuff in an email program?

The normal way i would have thought was to compose in a word  
processing program using all the formatting available there and  
then add it to the email as an attachment.


Cheers
John


On 11/10/2009, at 5:29 AM, David Moyle wrote:



Morning!

That will be great if the bullet point issue is fixes!

I'd be interested to hear why he does need a ruler, I'm sure  
there is one!


Cheers, David



On 11/10/2009, at 0:41, Steven Knowles emai...@knowles.net.au  
wrote:




Good questions!

The bullet point issue might be solved. When this friend of mine  
highlighted a list of points, and then followed Format  Lists   
Insert Bulleted Lists, a bullet point list wasn't created. I'd  
always found bullet points in Mail to be not friendly to work  
with, so that didn't surprise me.


However, I've just tried it myself and it worked fine. A bit of  
searching, and I see that Snow Leopard has tweaked something  
with Mail bullet points, and this friend of mine hasn't yet  
upgraded to SL. I have. I think that'll solve the problem.


I've no idea why he needs a ruler. Probably something he's used  
to. He tells me Outlook has a ruler, and from a little searching  
it seems that Outlook does. If correct, then I guess there must  
be some uses for it?


Cheers, Steven


On 10/10/2009, at 7:28 PM, David Moyle wrote:



Evening. :)

Could you clarify what the bullet point issue is?

Ignore maybe my ignorance, but why do you require a ruler to  
create an e-mail message? Since it is a dynamic layout system  
it will 90% of the time look different on other computers anyway?


Cheers,

David Moyle
Systems Technician
Apple, Windows, Cisco
--
Western Australia
Mb: 0427 888 257



On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's  
Mail as a mail client, however there are two problems with  
Mail in his eyes.


One is bullet points which don't seem to appear as bullet  
points at the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages,  
which, as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this  
regard? Or is there an alternative mail application which  
brings both of these features more in line with Outlook on  
Windows. There's Entourage of course, and he does have  
Entourage installed and will have a look at it, but I'd like  
to let him know of any other options.


Cheers, Steven



-- The WA Macintosh User Group Mailing List --
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Re: Mail - bullet points and ruler

2009-10-11 Thread Lara

Steven Knowles emai...@knowles.net.au wrote:

 I'm trying to convince a friend of mine to stay with Apple's Mail as a
 mail client, however there are two problems with Mail in his eyes.
 
 One is bullet points which don't seem to appear as bullet points at  
 the recipient end (I've experienced that as well).

If he's doing it with HTML, there is absolutely no way he can ever
ensure that the reader will see it as a bulleted list.

Return-Asterisk will, however, achieve his goal simply and effectively.


Lara


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Re: Mail - bullet points and ruler

2009-10-11 Thread Peter Hinchliffe



On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's Mail as  
a mail client, however there are two problems with Mail in his eyes.


One is bullet points which don't seem to appear as bullet points at  
the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages, which,  
as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this regard?  
Or is there an alternative mail application which brings both of  
these features more in line with Outlook on Windows. There's  
Entourage of course, and he does have Entourage installed and will  
have a look at it, but I'd like to let him know of any other options.


Cheers, Steven



These requests always make me sigh. HTML email is probably one of the  
greatest crimes that Microsoft has perpetrated against the world of  
computing. As others in this thread have pointed out, the only ones  
who are guaranteed to see the email in the format in which is was  
originally written is the Sender! There is absolutely no way to  
control what email client the recipient is using. For example, one  
client of mine insisted on continuing to use Pine in a Telnet session  
to his mail server (Pine is a purely text-based email client, and is  
totally incapable of interpreting formatted email of any sort).  
Consequently, over 50% of the email he received was incomprehensible  
to him.


As has been pointed out on this list countless times, the email format  
is pure text. That's all. This is the reason why pictures, sounds,  
movies, etc, have to be sent as attachments. They cannot  be embedded  
into the message.  Any embellishments such as HTML rely on the email  
recipient being able to handle them. Windows users have been duped  
into believing that HTML email is the norm. Unfortunately, the world  
of internet standards disagrees with them, but still companies such as  
Microsoft and Intellimail (gasp!) blunder on. One of the reasons that  
many Windows users get confused with this is that MS Outlook is  
usually set up to use Word as its default editor! No wonder confusion  
reigns supreme!


Not even Apple is guiltless in this area. Windows switchers coming to  
Mail are often completely confused by having attachments such as PDFs  
and JPGs appearing to open within the body of the email. This is a  
trick by Apple (useful though it may be) to allow the recipient to  
view the contents of certain attachments without having to download  
them first. Nevertheless, they remain attachments. The addition of  
HTML templates in Leopard also hasn't really helped either. Just Apple  
saying If You Can't Beat 'em, Join 'em.


If your friend really has to have rulers and bullet lists, point him  
in the direction of Thunderbird or Seamonkey, which do have this stuff  
built in.

--

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 064 948

Mac because I prefer it -- Windows because I have to.







-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Mail - bullet points and ruler

2009-10-10 Thread David Moyle


Evening. :)

Could you clarify what the bullet point issue is?

Ignore maybe my ignorance, but why do you require a ruler to create an  
e-mail message? Since it is a dynamic layout system it will 90% of the  
time look different on other computers anyway?


Cheers,

David Moyle
Systems Technician
Apple, Windows, Cisco
--
Western Australia
Mb: 0427 888 257




On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's Mail as  
a mail client, however there are two problems with Mail in his eyes.


One is bullet points which don't seem to appear as bullet points at  
the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages, which,  
as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this regard?  
Or is there an alternative mail application which brings both of  
these features more in line with Outlook on Windows. There's  
Entourage of course, and he does have Entourage installed and will  
have a look at it, but I'd like to let him know of any other options.


Cheers, Steven


-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Mail - bullet points and ruler

2009-10-10 Thread Steven Knowles


Good questions!

The bullet point issue might be solved. When this friend of mine  
highlighted a list of points, and then followed Format  Lists   
Insert Bulleted Lists, a bullet point list wasn't created. I'd always  
found bullet points in Mail to be not friendly to work with, so that  
didn't surprise me.


However, I've just tried it myself and it worked fine. A bit of  
searching, and I see that Snow Leopard has tweaked something with Mail  
bullet points, and this friend of mine hasn't yet upgraded to SL. I  
have. I think that'll solve the problem.


I've no idea why he needs a ruler. Probably something he's used to. He  
tells me Outlook has a ruler, and from a little searching it seems  
that Outlook does. If correct, then I guess there must be some uses  
for it?


Cheers, Steven


On 10/10/2009, at 7:28 PM, David Moyle wrote:



Evening. :)

Could you clarify what the bullet point issue is?

Ignore maybe my ignorance, but why do you require a ruler to create  
an e-mail message? Since it is a dynamic layout system it will 90%  
of the time look different on other computers anyway?


Cheers,

David Moyle
Systems Technician
Apple, Windows, Cisco
--
Western Australia
Mb: 0427 888 257



On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's Mail  
as a mail client, however there are two problems with Mail in his  
eyes.


One is bullet points which don't seem to appear as bullet points at  
the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages, which,  
as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this regard?  
Or is there an alternative mail application which brings both of  
these features more in line with Outlook on Windows. There's  
Entourage of course, and he does have Entourage installed and will  
have a look at it, but I'd like to let him know of any other options.


Cheers, Steven



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Re: Mail - bullet points and ruler

2009-10-10 Thread David Moyle


Morning!

That will be great if the bullet point issue is fixes!

I'd be interested to hear why he does need a ruler, I'm sure there is  
one!


Cheers, David



On 11/10/2009, at 0:41, Steven Knowles emai...@knowles.net.au wrote:



Good questions!

The bullet point issue might be solved. When this friend of mine  
highlighted a list of points, and then followed Format  Lists   
Insert Bulleted Lists, a bullet point list wasn't created. I'd  
always found bullet points in Mail to be not friendly to work with,  
so that didn't surprise me.


However, I've just tried it myself and it worked fine. A bit of  
searching, and I see that Snow Leopard has tweaked something with  
Mail bullet points, and this friend of mine hasn't yet upgraded to  
SL. I have. I think that'll solve the problem.


I've no idea why he needs a ruler. Probably something he's used to.  
He tells me Outlook has a ruler, and from a little searching it  
seems that Outlook does. If correct, then I guess there must be some  
uses for it?


Cheers, Steven


On 10/10/2009, at 7:28 PM, David Moyle wrote:



Evening. :)

Could you clarify what the bullet point issue is?

Ignore maybe my ignorance, but why do you require a ruler to create  
an e-mail message? Since it is a dynamic layout system it will 90%  
of the time look different on other computers anyway?


Cheers,

David Moyle
Systems Technician
Apple, Windows, Cisco
--
Western Australia
Mb: 0427 888 257



On 10/10/2009, at 11:15 PM, Steven Knowles wrote:



I'm trying to convince a friend of mine to stay with Apple's Mail  
as a mail client, however there are two problems with Mail in his  
eyes.


One is bullet points which don't seem to appear as bullet points  
at the recipient end (I've experienced that as well).


The other is the absence of a ruler when composing messages,  
which, as an ex Windows user, he got used to in Outlook.


Does anyone know of any plugins which enhance Mail in this regard?  
Or is there an alternative mail application which brings both of  
these features more in line with Outlook on Windows. There's  
Entourage of course, and he does have Entourage installed and will  
have a look at it, but I'd like to let him know of any other  
options.


Cheers, Steven



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