Re: iPhone Repairs, Cheap iPhone Repairs, iPhone Repair Sydney
Nextbyte (ie here in Perth) repair iphone screens (presumably IPT also) $109 I was quoted for an iphone 3GS screen to repair with a 4 day turnaround. dd On 22/03/2011, at 19:58, Reg Whitely wrote: Hi all WAMUGgers My daughter needs to have her new iPod Touch screen repaired after an unfortunate misunderstanding with her 8 year old daughter. She has found iExperts in Sydney. Any comments or advice welcomed. Many thanks Reg Begin forwarded message: To: 'Reg Whitely' rwhit...@internode.on.net Subject: iPhone Repairs, Cheap iPhone Repairs, iPhone Repair Sydney http://www.iexperts.com.au/index.php?option=com_contentview=articleid=6It emid=3 hiya! This is the place i was thinking of!! Thanks :) Meg. -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Fwd: iPhone Repairs, Cheap iPhone Repairs, iPhone Repair Sydney
Hi all WAMUGgers My daughter needs to have her new iPod Touch screen repaired after an unfortunate misunderstanding with her 8 year old daughter. She has found iExperts in Sydney. Any comments or advice welcomed. Many thanks Reg Begin forwarded message: To: 'Reg Whitely' rwhit...@internode.on.net Subject: iPhone Repairs, Cheap iPhone Repairs, iPhone Repair Sydney http://www.iexperts.com.au/index.php?option=com_contentview=articleid=6It emid=3 hiya! This is the place i was thinking of!! Thanks :) Meg. -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: iPhone repair
Hi all, Just to update you all on the best iPhone repair process I've come up with so far, since it is superior to the method Optus offers! (for a small fee). 1. Call Apple 1300 321 456 (put aside 20mins-40mins for being on hold!!) 2. Explain your issue and arrange 'advanced replacement'. Where they send you a replacement iPhone and a mailing bag and you post your iPhone back to them. The caveats are: the put a hold on your credit card for the value of the iPhone and charge you $39 for the advanced-replacement service. Much better than the month wait without a phone Optus was offering me. Let's just hope it all works out! Cheers James On Wed, Sep 30, 2009 at 8:19 PM, James Anderson james.anderso...@gmail.comwrote: Hi everyone, thanks for your ideas and help. The standard Optus repair/replacement timeline which they advertise is 5-10 working days to assess it and the a further 5-10 days for dispatching a replacement/refurbished model, however they have a significant backlog and talking to the Optus staff there have been people with iPhones waiting up to 4 weeks. I have not spoken to Apple directly, just a couple of service centres, so will try that tomorrow. Thanks to Craig for his suggestion. Cheers, James On 30/09/2009, at 4:32 PM, RJDarts wrote: Afternoon, Virgin customer whom is subsidiary of Optus, using there network and specifically there 3G provider. I had to repair an iPhone through them it would have been back within a week if courier had delivered when released by repair centre. But after some searching on my part I found it was courier responsible for delay. It took 2 days to receive satchel, courier picked up that day, phone arrives repair centre next business day. Repair centre finds warranty fault, despatches new phone same day, phone should be delivered next business day. Alternatively take it to an Optus shop and they should be able to provide a loan phone,? Virgin do, but Perth only one Virgin shop miles from my location. Insurance my understanding was they are supposed to release a new phone to you for minimal charge being $50 I think and you send your phone for repair and once determined warranty this charge is refunded. Please do not take as being fact I just re-call such a deal from somewhere it could have been Apple. Personally if taking out insurance I would have done Applecare, providing an extra year to warranty plus extras, and household content insurance protects mobile phones from theft loss and some damage. Cheers! `RobD... On 30Sep2009, at 3:18 pm, James Anderson wrote: Hi all, My iPhone 3G appears to have a issue with it's doc-connector. (Not communicating over USB, but is still charging. Have checked all cables and possible software issues with no avail). Similar issue has been reported online Essentially the doc connector needs replacing, from what I can ascertain. The phone is still under warranty and ALSO has insurance with Optus. After calling Optus I am informed that my iPhone needs to be sent away and will be returned in around a MONTH! AND the excesses involved may be up to $150 if it isn't a warranty repair. After talking to the folks at Next Byte and Artref, they inform me that the only way to get iPhones repaired under warranty is by sending it through the network's repair arrangements. I am contemplating getting an independent phone repair company in Perth to repair the doc connector for $185 which would likely be done overnight, but not covered by warranty. I suspect someone on WAMUG has had to deal with repairing an iPhone and I would appreciate any advice. Being without my phone for a month is totally unacceptable, and it was for this reason I invested in insurance which appears to be a joke. Cheers, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- James Anderson M +61403 926 510 E ja...@anderson-au.com -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
iPhone repair
Hi all, My iPhone 3G appears to have a issue with it's doc-connector. (Not communicating over USB, but is still charging. Have checked all cables and possible software issues with no avail). Similar issue has been reported online Essentially the doc connector needs replacing, from what I can ascertain. The phone is still under warranty and ALSO has insurance with Optus. After calling Optus I am informed that my iPhone needs to be sent away and will be returned in around a MONTH! AND the excesses involved may be up to $150 if it isn't a warranty repair. After talking to the folks at Next Byte and Artref, they inform me that the only way to get iPhones repaired under warranty is by sending it through the network's repair arrangements. I am contemplating getting an independent phone repair company in Perth to repair the doc connector for $185 which would likely be done overnight, but not covered by warranty. I suspect someone on WAMUG has had to deal with repairing an iPhone and I would appreciate any advice. Being without my phone for a month is totally unacceptable, and it was for this reason I invested in insurance which appears to be a joke. Cheers, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: iPhone repair
There is an express service with apple for $50 if your still in warranty period, just give them a call on 1300 321 456 give them your serial and the issue details. Standard non charge service is generally 2 weeks -- Craig Bruce Director M 0403 040 088 P 08 9367 4691 F 08 9367 4692 E craig.br...@maxstyle.com.au W http://www.maxstyle.com.au Twitter Maxstyle_com_au Facebook http://www.facebook.com/maxstyle Disclaimer: The information transmitted on this message is intended only for the person or organisation to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient of this message, you are hereby notified that any use, dissemination, distribution, reproduction or any action taken in reliance of this message is strictly prohibited. If you have received this message in error, please contact MaxStyle Pty Ltd immediately. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of the company. On 30/09/2009, at 3:18 PM, James Anderson wrote: Hi all, My iPhone 3G appears to have a issue with it's doc-connector. (Not communicating over USB, but is still charging. Have checked all cables and possible software issues with no avail). Similar issue has been reported online Essentially the doc connector needs replacing, from what I can ascertain. The phone is still under warranty and ALSO has insurance with Optus. After calling Optus I am informed that my iPhone needs to be sent away and will be returned in around a MONTH! AND the excesses involved may be up to $150 if it isn't a warranty repair. After talking to the folks at Next Byte and Artref, they inform me that the only way to get iPhones repaired under warranty is by sending it through the network's repair arrangements. I am contemplating getting an independent phone repair company in Perth to repair the doc connector for $185 which would likely be done overnight, but not covered by warranty. I suspect someone on WAMUG has had to deal with repairing an iPhone and I would appreciate any advice. Being without my phone for a month is totally unacceptable, and it was for this reason I invested in insurance which appears to be a joke. Cheers, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: iPhone repair
Afternoon, Virgin customer whom is subsidiary of Optus, using there network and specifically there 3G provider. I had to repair an iPhone through them it would have been back within a week if courier had delivered when released by repair centre. But after some searching on my part I found it was courier responsible for delay. It took 2 days to receive satchel, courier picked up that day, phone arrives repair centre next business day. Repair centre finds warranty fault, despatches new phone same day, phone should be delivered next business day. Alternatively take it to an Optus shop and they should be able to provide a loan phone,? Virgin do, but Perth only one Virgin shop miles from my location. Insurance my understanding was they are supposed to release a new phone to you for minimal charge being $50 I think and you send your phone for repair and once determined warranty this charge is refunded. Please do not take as being fact I just re-call such a deal from somewhere it could have been Apple. Personally if taking out insurance I would have done Applecare, providing an extra year to warranty plus extras, and household content insurance protects mobile phones from theft loss and some damage. Cheers! `RobD... On 30Sep2009, at 3:18 pm, James Anderson wrote: Hi all, My iPhone 3G appears to have a issue with it's doc-connector. (Not communicating over USB, but is still charging. Have checked all cables and possible software issues with no avail). Similar issue has been reported online Essentially the doc connector needs replacing, from what I can ascertain. The phone is still under warranty and ALSO has insurance with Optus. After calling Optus I am informed that my iPhone needs to be sent away and will be returned in around a MONTH! AND the excesses involved may be up to $150 if it isn't a warranty repair. After talking to the folks at Next Byte and Artref, they inform me that the only way to get iPhones repaired under warranty is by sending it through the network's repair arrangements. I am contemplating getting an independent phone repair company in Perth to repair the doc connector for $185 which would likely be done overnight, but not covered by warranty. I suspect someone on WAMUG has had to deal with repairing an iPhone and I would appreciate any advice. Being without my phone for a month is totally unacceptable, and it was for this reason I invested in insurance which appears to be a joke. Cheers, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
Re: iPhone repair
Hi everyone, thanks for your ideas and help. The standard Optus repair/replacement timeline which they advertise is 5-10 working days to assess it and the a further 5-10 days for dispatching a replacement/refurbished model, however they have a significant backlog and talking to the Optus staff there have been people with iPhones waiting up to 4 weeks. I have not spoken to Apple directly, just a couple of service centres, so will try that tomorrow. Thanks to Craig for his suggestion. Cheers, James On 30/09/2009, at 4:32 PM, RJDarts wrote: Afternoon, Virgin customer whom is subsidiary of Optus, using there network and specifically there 3G provider. I had to repair an iPhone through them it would have been back within a week if courier had delivered when released by repair centre. But after some searching on my part I found it was courier responsible for delay. It took 2 days to receive satchel, courier picked up that day, phone arrives repair centre next business day. Repair centre finds warranty fault, despatches new phone same day, phone should be delivered next business day. Alternatively take it to an Optus shop and they should be able to provide a loan phone,? Virgin do, but Perth only one Virgin shop miles from my location. Insurance my understanding was they are supposed to release a new phone to you for minimal charge being $50 I think and you send your phone for repair and once determined warranty this charge is refunded. Please do not take as being fact I just re-call such a deal from somewhere it could have been Apple. Personally if taking out insurance I would have done Applecare, providing an extra year to warranty plus extras, and household content insurance protects mobile phones from theft loss and some damage. Cheers! `RobD... On 30Sep2009, at 3:18 pm, James Anderson wrote: Hi all, My iPhone 3G appears to have a issue with it's doc-connector. (Not communicating over USB, but is still charging. Have checked all cables and possible software issues with no avail). Similar issue has been reported online Essentially the doc connector needs replacing, from what I can ascertain. The phone is still under warranty and ALSO has insurance with Optus. After calling Optus I am informed that my iPhone needs to be sent away and will be returned in around a MONTH! AND the excesses involved may be up to $150 if it isn't a warranty repair. After talking to the folks at Next Byte and Artref, they inform me that the only way to get iPhones repaired under warranty is by sending it through the network's repair arrangements. I am contemplating getting an independent phone repair company in Perth to repair the doc connector for $185 which would likely be done overnight, but not covered by warranty. I suspect someone on WAMUG has had to deal with repairing an iPhone and I would appreciate any advice. Being without my phone for a month is totally unacceptable, and it was for this reason I invested in insurance which appears to be a joke. Cheers, James -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Unsubscribe - mailto:wamug-unsubscr...@wamug.org.au
