Re: Wi-Fi an Telstra Bigpond cable

[Peter Hinchliffe]

On 19/02/2007, at 10:59 PM, Greg Pennefather wrote:


Peter

It should work if your desktop maintains the heartbeat.  But, rest  
assured,

the connection will drop if your desktop is switched off.

You can get broadband routers that will maintain heartbeat for you  
for <

$100.

The good news is that Telstra is going to do away with it - for  
this news

and other info, tips and tricks see www.ozcableguy.com



I've checked my account number, and it seems I'm still with the  
heartbeat, according to Telstra's rules. It seems only new accounts  
are the getting the heartbeat-free connections. The promise is that  
Things May Change later this year, but I'm not holding my breath if  
the time it takes to talk to a human being on their support lines is  
any indication.


In the meantime. I've settled on either the Belkin FSD7230au4, or the  
Netgear WGR614 as models which have the best feature/price deals from  
the ones I've looked at. I've had experience with both brands, and  
and have had no problems with either, but then I've never connected  
them to a Cable account either. All things being equal, I'll prolly  
go with the Netgear.



Thanks for the help, all   :-)

--
Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Fax (618) 9332 0913

Mac because I prefer it -- Windows because I have to.

Re: Wi-Fi an Telstra Bigpond cable

[Greg Pennefather]

Peter

It should work if your desktop maintains the heartbeat.  But, rest assured,
the connection will drop if your desktop is switched off.

You can get broadband routers that will maintain heartbeat for you for <
$100.

The good news is that Telstra is going to do away with it - for this news
and other info, tips and tricks see www.ozcableguy.com

Cheers

Greg


> From: Peter Hinchliffe <[EMAIL PROTECTED]>
> Date: Mon, 19 Feb 2007 07:32:31 +0800
> To: WAMUG Mailing List 
> Subject: Wi-Fi an Telstra Bigpond cable
> 
> Does anyone have W--Fi running with their Telstra Cable account? I
> have been doing lots of reading before deciding what equipment I
> need, and the main stumbling point seems to be the "Heartbeat". I
> suspect that something simple like an Airport Express should work
> fine as long at I let my Desktop machine maintain the Heartbeat, but
> I want to be sure before I outlay the ready.
> 
> 
> --
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Fax (618) 9332 0913
> 
> Mac because I prefer it -- Windows because I have to.
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Unsubscribe - <mailto:[EMAIL PROTECTED]>
> 

Wi-Fi an Telstra Bigpond cable

[Peter Hinchliffe]

Does anyone have W--Fi running with their Telstra Cable account? I  
have been doing lots of reading before deciding what equipment I  
need, and the main stumbling point seems to be the "Heartbeat". I  
suspect that something simple like an Airport Express should work  
fine as long at I let my Desktop machine maintain the Heartbeat, but  
I want to be sure before I outlay the ready.



--
Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Fax (618) 9332 0913

Mac because I prefer it -- Windows because I have to.

Re: Telstra Bigpond Cable

[Stephen Atherton]

Indeed,

"Launch" is a great app (although I grew weary of having to have one  
machine always running Launch. A broadband router that runs the  
bigpond client seems less tedious when more than one machine is  
involved).


If you are wanting to work out speed only, there is a nice Applet at  
 that will give you upload and  
download performance.


I typically get around 5.66 Mbps download and 115 kbps upload on  
Bigpond cable. I am eagerly awaiting ADSL2 with dedicated DSLAM in my  
area (my line won't cope with it currently)  to give me the upload I  
want (so I can put my website on a server at home).


This is cable's big limitation in my opinion. Even new Cable Extreme  
is only 256 kbp upload compared to a possible 1000 kbps from iinet  
 or hopefully Telstra in the near  
future. But not a big deal if download speed is the only concern.


Cheers,
Stephen


On 24/03/2006, at 10:11 AM, Peter Hinchliffe wrote:



On 23/03/2006, at 5:05 PM, Hugh Griffiths wrote:


Has anyone any recommendations for usage meters for cable modems, and
also has anyone any recommendations for speed meters for cable  
modems.


I also remember some time ago someone on the list wrote a really neat
little seabreeze widget for dashboard, I just cant find the info  
if they

still have that and could repost it it would be greatly appreciated.



Have you tried Jamie Curmie's Launch! ? Its sole purpose in life is  
to connect cable modems to Telstra. It has its own usage meter and  
a bunch of other features. You can find the latest version at  
versiontracker.


--
Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Fax (618) 9332 0913

Mac because I prefer it -- Windows because I have to.



-- The WA Macintosh User Group Mailing List --
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Re: Telstra Bigpond Cable

[Peter Hinchliffe]

On 23/03/2006, at 5:05 PM, Hugh Griffiths wrote:


Has anyone any recommendations for usage meters for cable modems, and
also has anyone any recommendations for speed meters for cable modems.

I also remember some time ago someone on the list wrote a really neat
little seabreeze widget for dashboard, I just cant find the info if  
they

still have that and could repost it it would be greatly appreciated.



Have you tried Jamie Curmie's Launch! ? Its sole purpose in life is  
to connect cable modems to Telstra. It has its own usage meter and a  
bunch of other features. You can find the latest version at  
versiontracker.


--
Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Fax (618) 9332 0913

Mac because I prefer it -- Windows because I have to.

RE: Telstra Bigpond Cable

[Hugh Griffiths]

Has anyone any recommendations for usage meters for cable modems, and
also has anyone any recommendations for speed meters for cable modems.

I also remember some time ago someone on the list wrote a really neat
little seabreeze widget for dashboard, I just cant find the info if they
still have that and could repost it it would be greatly appreciated.

Best Regards 
Hugh Griffiths 

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Re: Telstra Bigpond Cable

[Rob Davies]

Morning All,

Same story with the ADSL home WIFI, except this was with technician  
onsite. Before he would start job I had to have a WinXP machine to  
install system, even though he had his pretty laptop, thankfully my  
son had his XP/Linux machine.


Anyway after 40 minutes plus of trying to get base system installed  
we had minimal success, it sort of worked; then he tried to do WiFI  
with his laptop and no go another 30mins. later I produce my PB. I  
did the whole install from start too finish including WIFi, using  
Safari whilst following CD instructions on screen in 15mins which  
included re-registering logins etc with Bigpond Tech at server side.


Major piece of advise when ringing support for problems that do  
happen from time to time just say yes I have a WinXP machine in front  
of me and go through what they are requesting using your Mac and  
preferred browser. I have had situations mainly late at night where  
the support person would not even attempt to help because I do not  
have a WinXP machine to use.


Cheers!
`Rob...

On 22Mar2006, at 1:06 pm, Hugh Griffiths wrote:



Following on from my questions about Bigpond cable wireless I though I
would let you all know how the self-install went.

I ordered a cable-wireless modem on a unlimited plan last week, and it
arrived as promised Monday, after going to the post office to collect
it, I forgot to bring my username and password ( newly assigned as  
part

of the ordering process) home, and had to wait until last night to try
the install. As Bigpond make it quite clear that they will not sell  
you

a self install unless you are running WinDoze XP I took my laptop ( XP
Pro) home to do the install.

Install procedure is very simple and well guided by the cd, basically
you insert CD in WinXP machine and it leads you through the steps,
including the physical connection of the cable modem to the wall  
and the

usb or pcmicia card to your PC.

Problem was after running through the procedure I got the dreaded "  
your
computer cannot detect the modem, please call bigpond support and  
quote

the folliwng number"

I dutifly called Bigpond and after being placed on hold for approx  
half

an hour I got through to someone who said, " just rerun the procedure
but connect the Ethernet cable to the modem, and this will solve your
problem".

So I did that, and the same result, at this stage a little  
frustrated I

called again, another half hour wait ( I guess this must have been
around 11.00pm eastern states time" I got though again to a different
person.

This Extremely helpful person stepped through the whole procedure with
me, including installing the USB modem drivers and trying via USB,
Ethernet, my built in wireless ( Not supported by tesltra) and the
supplied usb wireless. At the end of this, probably two and a half  
hours

later ( including 25 mins on the phone with this support person), the
telstra guy said " do you have another computer we can try as I think
the wireless in your XP is not working", I replyed " I have several
other computers but they are not supported" he said " oh are they  
Macs'"

I said " yes" and lo and behold he said and I quote

" well I don't know much about macs but lets give it a go"

Plugged my aged G3 iMac snow ( 10.4.0) into the modem, clicked on
internet explorer and typed the supplied modem address and less  
than two
minutes later ( using the excellent Motorola html based config  
program)
I was surfing the net using the modem, another three minutes later  
I had
enabled the modem firewall, wep key and wireless broadcast and  
connected

my G5 using airport.

Bloody fantastic, 100% satisfaction report to the Telstra support guy
who was happy to go the extra mile and Mac wins again, and I still  
can't

get my XP to work wirelessly!!

Best Regards
Hugh Griffiths


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Telstra Bigpond Cable

[Hugh Griffiths]

Following on from my questions about Bigpond cable wireless I though I
would let you all know how the self-install went.

I ordered a cable-wireless modem on a unlimited plan last week, and it
arrived as promised Monday, after going to the post office to collect
it, I forgot to bring my username and password ( newly assigned as part
of the ordering process) home, and had to wait until last night to try
the install. As Bigpond make it quite clear that they will not sell you
a self install unless you are running WinDoze XP I took my laptop ( XP
Pro) home to do the install.

Install procedure is very simple and well guided by the cd, basically
you insert CD in WinXP machine and it leads you through the steps,
including the physical connection of the cable modem to the wall and the
usb or pcmicia card to your PC.

Problem was after running through the procedure I got the dreaded " your
computer cannot detect the modem, please call bigpond support and quote
the folliwng number"

I dutifly called Bigpond and after being placed on hold for approx half
an hour I got through to someone who said, " just rerun the procedure
but connect the Ethernet cable to the modem, and this will solve your
problem".

So I did that, and the same result, at this stage a little frustrated I
called again, another half hour wait ( I guess this must have been
around 11.00pm eastern states time" I got though again to a different
person.

This Extremely helpful person stepped through the whole procedure with
me, including installing the USB modem drivers and trying via USB,
Ethernet, my built in wireless ( Not supported by tesltra) and the
supplied usb wireless. At the end of this, probably two and a half hours
later ( including 25 mins on the phone with this support person), the
telstra guy said " do you have another computer we can try as I think
the wireless in your XP is not working", I replyed " I have several
other computers but they are not supported" he said " oh are they Macs'"
I said " yes" and lo and behold he said and I quote 

" well I don't know much about macs but lets give it a go"

Plugged my aged G3 iMac snow ( 10.4.0) into the modem, clicked on
internet explorer and typed the supplied modem address and less than two
minutes later ( using the excellent Motorola html based config program)
I was surfing the net using the modem, another three minutes later I had
enabled the modem firewall, wep key and wireless broadcast and connected
my G5 using airport.

Bloody fantastic, 100% satisfaction report to the Telstra support guy
who was happy to go the extra mile and Mac wins again, and I still can't
get my XP to work wirelessly!!

Best Regards 
Hugh Griffiths 


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RE: telstra bigpond cable

[Hugh Griffiths]

If I get a telstra wireless cable modem ( Motorola surfboard sbg 900)
and run the self install intitially using my Windoze XP computer am I
likely then to have any problems configuring my imac G5 ( 10.4.x) to
connect wirelessly, ideally with the Windoz computer never connected
again?

Best Regards 
Hugh Griffiths 


-Original Message-
From: WAMUG Mailing List [mailto:[EMAIL PROTECTED] On Behalf Of Hugh
Griffiths
Sent: Wednesday, February 22, 2006 12:04 PM
To: WAMUG Mailing List
Subject: Re: telstra bigpond cable



It sound like the best option if I have to keep with bigpond is to go
the standard cable modem and then use airport to link my PC ( wireless
already) and imac G3 ( if needed), I'm quite happy at this stage to
leave the PS2 off the network.

Best Regards 
Hugh Griffiths 


-Original Message-
From: WAMUG Mailing List [mailto:[EMAIL PROTECTED] On Behalf Of Greg
Pennefather
Sent: Wednesday, February 22, 2006 11:52 AM
To: WAMUG Mailing List
Subject: Re: telstra bigpond cable

Hugh

We're running a VoIP business for residential customers and have come
across
Bigpond cable a number of times and the trouble customers have plugging
our
phone adapter in.  What we have found is that Bigpond cable only
supports a
single device - either the Ethernet port or USB, not simultaneously.
The
cable modem usually supports simultaneous connections but Bigpond
doesn't.

So, we are advising our customers to buy broadband routers if they want
to
connect more than one device.  You can buy these with wireless
integrated.
We have had good experiences with Linksys and Netgear - Belkin and Dlink
are
OK. Even an Apple Airport Express would do the job (I think they have a
WAN
and a LAN port) but you would need a switch to provide more than one
Ethernet port.

A good source of support is www.whirlpool.net.au - there are numerous
Bigpond cable support forums (fora?).

Good luck

Greg


> From: Hugh Griffiths <[EMAIL PROTECTED]>
> Date: Tue, 21 Feb 2006 17:06:40 +0800
> To: WAMUG Mailing List 
> Subject: telstra bigpond cable
> 
> Hi, I know internet connections and specifically providers are a
> recurring theme here, but I have a few very specific questions as I am
> considering connecting to bigpond cable. Current set up is imac G5,
imac
> snow (G3), PS2 and ibm laptop. Laptop and PS2 are not on network, and
> imacs are hardwired together (length of cable running down hallway and
> up stairs, not pretty!)G5 is on dial up. House has cable points (one
has
> foxtel connected, others are not used, but are connected).
> 
> 1/. How hard is it to "self install" bigpond cable wireless modems? (
> the website says that self install is not supported for macs?)
> 2/. Does anyone know what the modem is that bigpond uses? ( there is
no
> clues on the website and I wonder if it is just cable in wireless out,
> or whether there are also some actual output plugs?)
> 

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RE: telstra bigpond cable

[Hugh Griffiths]

It sound like the best option if I have to keep with bigpond is to go
the standard cable modem and then use airport to link my PC ( wireless
already) and imac G3 ( if needed), I'm quite happy at this stage to
leave the PS2 off the network.

Best Regards 
Hugh Griffiths 


-Original Message-
From: WAMUG Mailing List [mailto:[EMAIL PROTECTED] On Behalf Of Greg
Pennefather
Sent: Wednesday, February 22, 2006 11:52 AM
To: WAMUG Mailing List
Subject: Re: telstra bigpond cable

Hugh

We're running a VoIP business for residential customers and have come
across
Bigpond cable a number of times and the trouble customers have plugging
our
phone adapter in.  What we have found is that Bigpond cable only
supports a
single device - either the Ethernet port or USB, not simultaneously.
The
cable modem usually supports simultaneous connections but Bigpond
doesn't.

So, we are advising our customers to buy broadband routers if they want
to
connect more than one device.  You can buy these with wireless
integrated.
We have had good experiences with Linksys and Netgear - Belkin and Dlink
are
OK. Even an Apple Airport Express would do the job (I think they have a
WAN
and a LAN port) but you would need a switch to provide more than one
Ethernet port.

A good source of support is www.whirlpool.net.au - there are numerous
Bigpond cable support forums (fora?).

Good luck

Greg


> From: Hugh Griffiths <[EMAIL PROTECTED]>
> Date: Tue, 21 Feb 2006 17:06:40 +0800
> To: WAMUG Mailing List 
> Subject: telstra bigpond cable
> 
> Hi, I know internet connections and specifically providers are a
> recurring theme here, but I have a few very specific questions as I am
> considering connecting to bigpond cable. Current set up is imac G5,
imac
> snow (G3), PS2 and ibm laptop. Laptop and PS2 are not on network, and
> imacs are hardwired together (length of cable running down hallway and
> up stairs, not pretty!)G5 is on dial up. House has cable points (one
has
> foxtel connected, others are not used, but are connected).
> 
> 1/. How hard is it to "self install" bigpond cable wireless modems? (
> the website says that self install is not supported for macs?)
> 2/. Does anyone know what the modem is that bigpond uses? ( there is
no
> clues on the website and I wonder if it is just cable in wireless out,
> or whether there are also some actual output plugs?)
> 

--
This e-mail, including any attached files, may contain confidential and 
privileged information for the sole use of the intended recipient.  Any review, 
use, distribution, or disclosure by others is strictly prohibited.  If you are 
not the intended recipient (or authorized to receive information for the 
intended recipient), please contact the sender by reply e-mail and delete all 
copies of this message.

Re: telstra bigpond cable

[Greg Pennefather]

Hugh

We're running a VoIP business for residential customers and have come across
Bigpond cable a number of times and the trouble customers have plugging our
phone adapter in.  What we have found is that Bigpond cable only supports a
single device - either the Ethernet port or USB, not simultaneously.  The
cable modem usually supports simultaneous connections but Bigpond doesn't.

So, we are advising our customers to buy broadband routers if they want to
connect more than one device.  You can buy these with wireless integrated.
We have had good experiences with Linksys and Netgear - Belkin and Dlink are
OK. Even an Apple Airport Express would do the job (I think they have a WAN
and a LAN port) but you would need a switch to provide more than one
Ethernet port.

A good source of support is www.whirlpool.net.au - there are numerous
Bigpond cable support forums (fora?).

Good luck

Greg


> From: Hugh Griffiths <[EMAIL PROTECTED]>
> Date: Tue, 21 Feb 2006 17:06:40 +0800
> To: WAMUG Mailing List 
> Subject: telstra bigpond cable
> 
> Hi, I know internet connections and specifically providers are a
> recurring theme here, but I have a few very specific questions as I am
> considering connecting to bigpond cable. Current set up is imac G5, imac
> snow (G3), PS2 and ibm laptop. Laptop and PS2 are not on network, and
> imacs are hardwired together (length of cable running down hallway and
> up stairs, not pretty!)G5 is on dial up. House has cable points (one has
> foxtel connected, others are not used, but are connected).
> 
> 1/. How hard is it to "self install" bigpond cable wireless modems? (
> the website says that self install is not supported for macs?)
> 2/. Does anyone know what the modem is that bigpond uses? ( there is no
> clues on the website and I wonder if it is just cable in wireless out,
> or whether there are also some actual output plugs?)
> 
> Any other comments welcome,
> Thanks Hugh
> 
> 
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> privileged information for the sole use of the intended recipient.  Any
> review, use, distribution, or disclosure by others is strictly prohibited.  If
> you are not the intended recipient (or authorized to receive information for
> the intended recipient), please contact the sender by reply e-mail and delete
> all copies of this message.
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> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
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Re: telstra bigpond cable

[Robert Howells]

On 22 Feb 2006, at 1:41 AM, Brett Carboni wrote:

BTW, she *did* get me running after a while with a direct ethernet 
connection but, hey, everything was working fine until they sent me 
the new cable modem. And I'm kinda used to wireless now. And she was 
polite :-)


They're not cheap. For the same money ($60/mth) my restaurant manager 
is getting 12Mbit speeds and a 20Gb download limit (Telstra - 10Gb) 
with Amnet.


BUT... ONLY ... at one of the equipped exchanges . Check it out here : -




They are going through a growth stage at the moment.
Part of the Growth included buying my ISP ...  ARACHNET .

Plenty of trouble since , and phoning there help line is like a 30 to 
60 minute wait to get an answer.

Very polite afterwards


Bob





Looks like it could be time to switch, although maybe my wireless 
router needs to be magically reconfigured to talk to this new modem. 
Who knows? I'm considering Highway1 and Westnet who have good 
reputations.


Brett Carboni
Tsunami Sushi Bar
"Sushi uploads thru mouth faster than downloads"


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RE: telstra bigpond cable

[Hugh Griffiths]

I guess in my case its partly voodoo economics, as I have two mobiles
and landline through telstra, plus my big pond dial up, I get the
discount which gets applied to all services, effectively making my
current internet access ( 29 $ per month) free. Looking at the bigpond
website it appears that I can upgrade this to bigpond cable, and with
the 12 months half price and the free "self installation" I can go from
dial up to cable for effectively nothing for the first twelve months. I
had discounted adsl as I am on the Hammersly exchange and my
understanding is that adsl through this exchange is flakey at best, any
one else heard this?

Best Regards 
Hugh Griffiths 


-Original Message-
From: WAMUG Mailing List [mailto:[EMAIL PROTECTED] On Behalf Of Brett
Carboni
Sent: Wednesday, February 22, 2006 10:01 AM
To: WAMUG Mailing List
Subject: Re: telstra bigpond cable

They *do* have good download speeds & reasonable prices but last time  
I heard their Mac support was not good. (I used to be with them for  
years and I found it was not the best, but then, who's is? Methinks  
we are oft considered pariahs in the PC world, "Oh - you have an  
*Apple*" :-)

Nice people though (when they come into the restaurant).

Brett Carboni
Tsunami
"Have your end of VOIP project here"

On 22/02/2006, at 7:23 AM, Susan Hastings wrote:

> Iiinet also has a good reputation. Everything has worked seamlessly  
> for me. Their download speeds are the fastest available as far as I  
> know. Prices comparable or better.
> On 22/02/2006, at 1:41 AM, Brett Carboni wrote:
>
>> On 21/02/2006, at 10:39 PM, Greg Sharp wrote:
>>
>>> On 21/2/06 8:06 PM, "Hugh Griffiths" <[EMAIL PROTECTED]> wrote:
>>>
>>>> 1/. How hard is it to "self install" bigpond cable wireless  
>>>> modems? (
>>>> the website says that self install is not supported for macs?)


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Re: telstra bigpond cable

[Brett Carboni]

They *do* have good download speeds & reasonable prices but last time  
I heard their Mac support was not good. (I used to be with them for  
years and I found it was not the best, but then, who's is? Methinks  
we are oft considered pariahs in the PC world, "Oh - you have an  
*Apple*" :-)


Nice people though (when they come into the restaurant).

Brett Carboni
Tsunami
"Have your end of VOIP project here"

On 22/02/2006, at 7:23 AM, Susan Hastings wrote:

Iiinet also has a good reputation. Everything has worked seamlessly  
for me. Their download speeds are the fastest available as far as I  
know. Prices comparable or better.

On 22/02/2006, at 1:41 AM, Brett Carboni wrote:


On 21/02/2006, at 10:39 PM, Greg Sharp wrote:


On 21/2/06 8:06 PM, "Hugh Griffiths" <[EMAIL PROTECTED]> wrote:

1/. How hard is it to "self install" bigpond cable wireless  
modems? (

the website says that self install is not supported for macs?)

Re: telstra bigpond cable

[Susan Hastings]

Iiinet also has a good reputation. Everything has worked seamlessly  
for me. Their download speeds are the fastest available as far as I  
know. Prices comparable or better.

On 22/02/2006, at 1:41 AM, Brett Carboni wrote:


On 21/02/2006, at 10:39 PM, Greg Sharp wrote:


On 21/2/06 8:06 PM, "Hugh Griffiths" <[EMAIL PROTECTED]> wrote:

1/. How hard is it to "self install" bigpond cable wireless  
modems? (

the website says that self install is not supported for macs?)


Telstra Wireless is a pain in the butt. Nobody I've heard of with  
a Mac has
had any success getting it set up. If you must use Telstra Cable  
just get
the standard Cable Modem Telstra supplies. They sent me a new  
Motorola
SB5101l-AU Surfboard Cable Modem a few weeks ago in preparation  
for their
speed boosts as of March to 17MB/sec down 256K/sec up speeds. Use  
a 3rd
party Wireless/Router such as a Netgear WG614 or similar that can  
handle
wired or wireless clients. It will work out cheaper and be far  
superior.


If you can get other options other than Telstra consider that also
especially if you can get ADSL2+. Telstra is extremely Mac  
unfriendly and

just about every ISP provides more value for your money.


I haven't had success with the self install yet. I got the SB5101l- 
AU Surfboard Cable Modem yesterday but it won't work with the  
Linksys Wireless G router that I was using before.


Re support, when I got through I was passed to someone who then  
passed me to someone who was a Mac 'specialist' but they won't help  
you if you have a '3rd party' wireless router.


So darned if you do and darned if you don't.

BTW, she *did* get me running after a while with a direct ethernet  
connection but, hey, everything was working fine until they sent me  
the new cable modem. And I'm kinda used to wireless now. And she  
was polite :-)


They're not cheap. For the same money ($60/mth) my restaurant  
manager is getting 12Mbit speeds and a 20Gb download limit (Telstra  
- 10Gb) with Amnet.


Looks like it could be time to switch, although maybe my wireless  
router needs to be magically reconfigured to talk to this new  
modem. Who knows? I'm considering Highway1 and Westnet who have  
good reputations.


Brett Carboni
Tsunami Sushi Bar
"Sushi uploads thru mouth faster than downloads"


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Re: telstra bigpond cable

[Brett Carboni]

On 21/02/2006, at 10:39 PM, Greg Sharp wrote:


On 21/2/06 8:06 PM, "Hugh Griffiths" <[EMAIL PROTECTED]> wrote:


1/. How hard is it to "self install" bigpond cable wireless modems? (
the website says that self install is not supported for macs?)


Telstra Wireless is a pain in the butt. Nobody I've heard of with a  
Mac has
had any success getting it set up. If you must use Telstra Cable  
just get

the standard Cable Modem Telstra supplies. They sent me a new Motorola
SB5101l-AU Surfboard Cable Modem a few weeks ago in preparation for  
their
speed boosts as of March to 17MB/sec down 256K/sec up speeds. Use a  
3rd
party Wireless/Router such as a Netgear WG614 or similar that can  
handle
wired or wireless clients. It will work out cheaper and be far  
superior.


If you can get other options other than Telstra consider that also
especially if you can get ADSL2+. Telstra is extremely Mac  
unfriendly and

just about every ISP provides more value for your money.


I haven't had success with the self install yet. I got the SB5101l-AU  
Surfboard Cable Modem yesterday but it won't work with the Linksys  
Wireless G router that I was using before.


Re support, when I got through I was passed to someone who then  
passed me to someone who was a Mac 'specialist' but they won't help  
you if you have a '3rd party' wireless router.


So darned if you do and darned if you don't.

BTW, she *did* get me running after a while with a direct ethernet  
connection but, hey, everything was working fine until they sent me  
the new cable modem. And I'm kinda used to wireless now. And she was  
polite :-)


They're not cheap. For the same money ($60/mth) my restaurant manager  
is getting 12Mbit speeds and a 20Gb download limit (Telstra - 10Gb)  
with Amnet.


Looks like it could be time to switch, although maybe my wireless  
router needs to be magically reconfigured to talk to this new modem.  
Who knows? I'm considering Highway1 and Westnet who have good  
reputations.


Brett Carboni
Tsunami Sushi Bar
"Sushi uploads thru mouth faster than downloads"

Re: telstra bigpond cable

[Greg Sharp]

On 21/2/06 8:06 PM, "Hugh Griffiths" <[EMAIL PROTECTED]> wrote:

> 1/. How hard is it to "self install" bigpond cable wireless modems? (
> the website says that self install is not supported for macs?)
> 2/. Does anyone know what the modem is that bigpond uses? ( there is no
> clues on the website and I wonder if it is just cable in wireless out,
> or whether there are also some actual output plugs?)
Telstra Wireless is a pain in the butt. Nobody I've heard of with a Mac has
had any success getting it set up. If you must use Telstra Cable just get
the standard Cable Modem Telstra supplies. They sent me a new Motorola
SB5101l-AU Surfboard Cable Modem a few weeks ago in preparation for their
speed boosts as of March to 17MB/sec down 256K/sec up speeds. Use a 3rd
party Wireless/Router such as a Netgear WG614 or similar that can handle
wired or wireless clients. It will work out cheaper and be far superior.

If you can get other options other than Telstra consider that also
especially if you can get ADSL2+. Telstra is extremely Mac unfriendly and
just about every ISP provides more value for your money.


-- 

All the best

Greg Sharp
President/Webmaster
[EMAIL PROTECTED]
Australian Mac Users Group (AUSMUG)
http://www.australian.macusersgroup.org

Re: telstra bigpond cable

[Robert Howells]

On 21 Feb 2006, at 5:06 PM, Hugh Griffiths wrote:


Hi, I know internet connections and specifically providers are a
recurring theme here, but I have a few very specific questions as I am
considering connecting to bigpond cable. Current set up is imac G5,  
imac

snow (G3), PS2 and ibm laptop. Laptop and PS2 are not on network, and
imacs are hardwired together (length of cable running down hallway and
up stairs, not pretty!)G5 is on dial up. House has cable points (one  
has

foxtel connected, others are not used, but are connected).

1/. How hard is it to "self install" bigpond cable wireless modems? (
the website says that self install is not supported for macs?)
2/. Does anyone know what the modem is that bigpond uses? ( there is no
clues on the website and I wonder if it is just cable in wireless out,
or whether there are also some actual output plugs?)


Hugh,
Look here and read all the faq's.  There are a number of modem's  
mentioned


Make sure you copy all of the url to you browser .






Have fun

Bob




Any other comments welcome,
Thanks Hugh

telstra bigpond cable

[Hugh Griffiths]

Hi, I know internet connections and specifically providers are a
recurring theme here, but I have a few very specific questions as I am
considering connecting to bigpond cable. Current set up is imac G5, imac
snow (G3), PS2 and ibm laptop. Laptop and PS2 are not on network, and
imacs are hardwired together (length of cable running down hallway and
up stairs, not pretty!)G5 is on dial up. House has cable points (one has
foxtel connected, others are not used, but are connected).

1/. How hard is it to "self install" bigpond cable wireless modems? (
the website says that self install is not supported for macs?)
2/. Does anyone know what the modem is that bigpond uses? ( there is no
clues on the website and I wonder if it is just cable in wireless out,
or whether there are also some actual output plugs?)

Any other comments welcome, 
Thanks Hugh


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