[WISPA] making money from voip
Curious what models you guys are working. Hosted PBX, white label, etc. What approach for SMB v. residential v enterprise. And so on. TIA Ryan WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Bought the Netsapiens solution. Currently (without taking into consideration the initial server/software cost) we are making about 3.5 x Cost per account. We've been adding 3-5 a week, and as more people learn about us offering it the faster it's selling. My cost per account is roughly $6.25, and we're selling it for $17-45 per line. Regards, Chuck On Thu, Nov 11, 2010 at 6:02 PM, Ryan Goldberg wrote: > Curious what models you guys are working. Hosted PBX, white label, etc. > What approach for SMB v. residential v enterprise. And so on. > > TIA > > Ryan > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Our approach is white label to business only bundled with our Internet usually and other Internet outside of our coverage. We include email, webhosting, data backup with all packages to make us "sticky". Also we definitely aren't the cheapest. We went that route in the beginning but sales didn't take off until we raised our price. Sent from my iPhone4 On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: > Curious what models you guys are working. Hosted PBX, white label, etc. > What approach for SMB v. residential v enterprise. And so on. > > TIA > > Ryan > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Whose service do you use? Who if anyone did you try before current provider? Thanks- Ryan On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > Our approach is white label to business only bundled with our Internet > usually and other Internet outside of our coverage. We include email, > webhosting, data backup with all packages to make us "sticky". Also we > definitely aren't the cheapest. We went that route in the beginning but sales > didn't take off until we raised our price. > > Sent from my iPhone4 > > On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: > >> Curious what models you guys are working. Hosted PBX, white label, etc. >> What approach for SMB v. residential v enterprise. And so on. >> >> TIA >> >> Ryan >> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
We partnered with a small VoIP company that is local in our area and resell the service as our own to businesses only. It has worked well for us, but I strongly recommend that you implement some type of QoS for the VoIP packets...at least if you're dealing with businesses. Bret On 11/11/2010 07:24 PM, Ryan Goldberg wrote: > Whose service do you use? Who if anyone did you try before current provider? > > Thanks- > Ryan > > > > On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > > >> Our approach is white label to business only bundled with our Internet >> usually and other Internet outside of our coverage. We include email, >> webhosting, data backup with all packages to make us "sticky". Also we >> definitely aren't the cheapest. We went that route in the beginning but >> sales didn't take off until we raised our price. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: >> >> >>> Curious what models you guys are working. Hosted PBX, white label, etc. >>> What approach for SMB v. residential v enterprise. And so on. >>> >>> TIA >>> >>> Ryan >>> >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Re local company to partner with. We're looking closely at that option as a preferred course of action for those hard to measure reasons (value of local contact, vested interest in local biz community, etc). Re qos. We have a solid network and know where we can support voice and where we can't. We successfully implement appropriate qos for customers who require it, including two call centers, one at 140 seats and one at 300 seats. How do you handle support? Custom acd, dial plans, etc. I assume your voip partner implements, but what support is yours to deal with, and where do you hand off at? Ryan On Nov 11, 2010, at 6:41 PM, Bret Clark wrote: > We partnered with a small VoIP company that is local in our area and > resell the service as our own to businesses only. It has worked well for > us, but I strongly recommend that you implement some type of QoS for the > VoIP packets...at least if you're dealing with businesses. > > Bret > > > On 11/11/2010 07:24 PM, Ryan Goldberg wrote: >> Whose service do you use? Who if anyone did you try before current provider? >> >> Thanks- >> Ryan >> >> >> >> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: >> >> >>> Our approach is white label to business only bundled with our Internet >>> usually and other Internet outside of our coverage. We include email, >>> webhosting, data backup with all packages to make us "sticky". Also we >>> definitely aren't the cheapest. We went that route in the beginning but >>> sales didn't take off until we raised our price. >>> >>> Sent from my iPhone4 >>> >>> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: >>> >>> Curious what models you guys are working. Hosted PBX, white label, etc. What approach for SMB v. residential v enterprise. And so on. TIA Ryan WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Tried Telemedium. They were horrible. As a matter of fact they are out of business now. We use VOX. They are a wispa member. I have yet to get a call from anyone complaining about voice quality b Sent from my iPhone4 On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: > Whose service do you use? Who if anyone did you try before current provider? > > Thanks- > Ryan > > > > On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > >> Our approach is white label to business only bundled with our Internet >> usually and other Internet outside of our coverage. We include email, >> webhosting, data backup with all packages to make us "sticky". Also we >> definitely aren't the cheapest. We went that route in the beginning but >> sales didn't take off until we raised our price. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: >> >>> Curious what models you guys are working. Hosted PBX, white label, etc. >>> What approach for SMB v. residential v enterprise. And so on. >>> >>> TIA >>> >>> Ryan >>> >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Qos has never been much of an issue. We have successfully implemented voip on our wimax, Comcast, suddenlink, and dsl. I do have to say that it is excellent over dsl. I won't put more than 5 lines on dsl due to the upload limitation. The larges single customer I have has 28 lines over Comcast. The largest over our wimax is 22 lines. We do use DSCP 46 over our network to prioritize the voip traffic. Butch's qos has worked excellent for that. Sent from my iPhone4 On Nov 11, 2010, at 7:18 PM, Ryan Goldberg wrote: > Re local company to partner with. We're looking closely at that option as a > preferred course of action for those hard to measure reasons (value of local > contact, vested interest in local biz community, etc). > > Re qos. We have a solid network and know where we can support voice and > where we can't. We successfully implement appropriate qos for customers who > require it, including two call centers, one at 140 seats and one at 300 seats. > > How do you handle support? Custom acd, dial plans, etc. I assume your voip > partner implements, but what support is yours to deal with, and where do you > hand off at? > > Ryan > > > > On Nov 11, 2010, at 6:41 PM, Bret Clark wrote: > >> We partnered with a small VoIP company that is local in our area and >> resell the service as our own to businesses only. It has worked well for >> us, but I strongly recommend that you implement some type of QoS for the >> VoIP packets...at least if you're dealing with businesses. >> >> Bret >> >> >> On 11/11/2010 07:24 PM, Ryan Goldberg wrote: >>> Whose service do you use? Who if anyone did you try before current >>> provider? >>> >>> Thanks- >>> Ryan >>> >>> >>> >>> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: >>> >>> Our approach is white label to business only bundled with our Internet usually and other Internet outside of our coverage. We include email, webhosting, data backup with all packages to make us "sticky". Also we definitely aren't the cheapest. We went that route in the beginning but sales didn't take off until we raised our price. Sent from my iPhone4 On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: > Curious what models you guys are working. Hosted PBX, white label, etc. > What approach for SMB v. residential v enterprise. And so on. > > TIA > > Ryan > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives:
Re: [WISPA] making money from voip
If you use VOX, do you still have to do all the FCC stuff, since you are not the provider? Thanks, Roger On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: > Tried Telemedium. They were horrible. As a matter of fact they are out of > business now. We use VOX. They are a wispa member. I have yet to get a call > from anyone complaining about voice quality b > > Sent from my iPhone4 > > On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: > >> Whose service do you use? Who if anyone did you try before current provider? >> >> Thanks- >> Ryan >> >> >> >> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: >> >>> Our approach is white label to business only bundled with our Internet >>> usually and other Internet outside of our coverage. We include email, >>> webhosting, data backup with all packages to make us "sticky". Also we >>> definitely aren't the cheapest. We went that route in the beginning but >>> sales didn't take off until we raised our price. >>> >>> Sent from my iPhone4 >>> >>> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: >>> Curious what models you guys are working. Hosted PBX, white label, etc. What approach for SMB v. residential v enterprise. And so on. TIA Ryan WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Everything we use is branded in our name including the LOA's and the portal. Vox handles everything up front during the setup process. Since 95% of our lines are ported from other companies it was important for this to all have our company name. Sent from my iPhone4 On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: > If you use VOX, do you still have to do all the FCC stuff, since you > are not the provider? > > Thanks, > Roger > > On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: >> Tried Telemedium. They were horrible. As a matter of fact they are out of >> business now. We use VOX. They are a wispa member. I have yet to get a call >> from anyone complaining about voice quality b >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: >> >>> Whose service do you use? Who if anyone did you try before current >>> provider? >>> >>> Thanks- >>> Ryan >>> >>> >>> >>> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: >>> Our approach is white label to business only bundled with our Internet usually and other Internet outside of our coverage. We include email, webhosting, data backup with all packages to make us "sticky". Also we definitely aren't the cheapest. We went that route in the beginning but sales didn't take off until we raised our price. Sent from my iPhone4 On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: > Curious what models you guys are working. Hosted PBX, white label, etc. > What approach for SMB v. residential v enterprise. And so on. > > TIA > > Ryan > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
How do you handle the line pool problem? It's the only issue keeping me from going to Vox for business customers-most businesses have multiple lines where a customer calls in and gets whatever line is free in the pool. Vox can do line forwarding, but that means the customer has to call the first line in the forwarding sequence and there's a delay while each line is found to be busy before it's forwarded (I assume), so it isn't the same as normal line pool. Would love a practical solution to this problem. Chuck On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: > Everything we use is branded in our name including the LOA's and the portal. > Vox handles everything up front during the setup process. Since 95% of our > lines are ported from other companies it was important for this to all have > our company name. > > Sent from my iPhone4 > > On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: > >> If you use VOX, do you still have to do all the FCC stuff, since you >> are not the provider? >> >> Thanks, >> Roger >> >> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: >>> Tried Telemedium. They were horrible. As a matter of fact they are out of >>> business now. We use VOX. They are a wispa member. I have yet to get a call >>> from anyone complaining about voice quality b >>> >>> Sent from my iPhone4 >>> >>> On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: >>> Whose service do you use? Who if anyone did you try before current provider? Thanks- Ryan On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > Our approach is white label to business only bundled with our Internet > usually and other Internet outside of our coverage. We include email, > webhosting, data backup with all packages to make us "sticky". Also we > definitely aren't the cheapest. We went that route in the beginning but > sales didn't take off until we raised our price. > > Sent from my iPhone4 > > On Nov 11, 2010, at 5:02 PM, Ryan Goldberg > wrote: > >> Curious what models you guys are working. Hosted PBX, white label, etc. >> What approach for SMB v. residential v enterprise. And so on. >> >> TIA >> >> Ryan >> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -- Chuck Bartosch Clarity
Re: [WISPA] making money from voip
You have to get them to enable hunting. It's not the same as forwarding. Sent from my iPhone4 On Nov 11, 2010, at 9:09 PM, Chuck Bartosch wrote: > How do you handle the line pool problem? It's the only issue keeping me from > going to Vox for business customers-most businesses have multiple lines where > a customer calls in and gets whatever line is free in the pool. Vox can do > line forwarding, but that means the customer has to call the first line in > the forwarding sequence and there's a delay while each line is found to be > busy before it's forwarded (I assume), so it isn't the same as normal line > pool. > > Would love a practical solution to this problem. > > Chuck > > On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: > >> Everything we use is branded in our name including the LOA's and the portal. >> Vox handles everything up front during the setup process. Since 95% of our >> lines are ported from other companies it was important for this to all have >> our company name. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: >> >>> If you use VOX, do you still have to do all the FCC stuff, since you >>> are not the provider? >>> >>> Thanks, >>> Roger >>> >>> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: Tried Telemedium. They were horrible. As a matter of fact they are out of business now. We use VOX. They are a wispa member. I have yet to get a call from anyone complaining about voice quality b Sent from my iPhone4 On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: > Whose service do you use? Who if anyone did you try before current > provider? > > Thanks- > Ryan > > > > On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > >> Our approach is white label to business only bundled with our Internet >> usually and other Internet outside of our coverage. We include email, >> webhosting, data backup with all packages to make us "sticky". Also we >> definitely aren't the cheapest. We went that route in the beginning but >> sales didn't take off until we raised our price. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg >> wrote: >> >>> Curious what models you guys are working. Hosted PBX, white label, >>> etc. What approach for SMB v. residential v enterprise. And so on. >>> >>> TIA >>> >>> Ryan >>> >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >
Re: [WISPA] making money from voip
Are you talking about hunt groups? If so it works identical to Att. Say a business has a main line and 3 roll over lines. If someone calls the main line and it is busy it automatically rolls to line 2 or 3 or 4. No waiting. If there is no answer on any of the rollover lines it will roll back to the main line voice mail. Sent from my iPhone4 On Nov 11, 2010, at 9:09 PM, Chuck Bartosch wrote: > How do you handle the line pool problem? It's the only issue keeping me from > going to Vox for business customers-most businesses have multiple lines where > a customer calls in and gets whatever line is free in the pool. Vox can do > line forwarding, but that means the customer has to call the first line in > the forwarding sequence and there's a delay while each line is found to be > busy before it's forwarded (I assume), so it isn't the same as normal line > pool. > > Would love a practical solution to this problem. > > Chuck > > On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: > >> Everything we use is branded in our name including the LOA's and the portal. >> Vox handles everything up front during the setup process. Since 95% of our >> lines are ported from other companies it was important for this to all have >> our company name. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: >> >>> If you use VOX, do you still have to do all the FCC stuff, since you >>> are not the provider? >>> >>> Thanks, >>> Roger >>> >>> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: Tried Telemedium. They were horrible. As a matter of fact they are out of business now. We use VOX. They are a wispa member. I have yet to get a call from anyone complaining about voice quality b Sent from my iPhone4 On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: > Whose service do you use? Who if anyone did you try before current > provider? > > Thanks- > Ryan > > > > On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > >> Our approach is white label to business only bundled with our Internet >> usually and other Internet outside of our coverage. We include email, >> webhosting, data backup with all packages to make us "sticky". Also we >> definitely aren't the cheapest. We went that route in the beginning but >> sales didn't take off until we raised our price. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg >> wrote: >> >>> Curious what models you guys are working. Hosted PBX, white label, >>> etc. What approach for SMB v. residential v enterprise. And so on. >>> >>> TIA >>> >>> Ryan >>> >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lis
Re: [WISPA] making money from voip
On 11/11/2010 08:18 PM, Ryan Goldberg wrote: > > How do you handle support? Custom acd, dial plans, etc. I assume your voip > partner implements, but what support is yours to deal with, and where do you > hand off at? > > Ryan > > > We integrated our VoIP partner with our support ticketing system and support call center (gave them VoIP phones and tied them into our Trixbox) so it looks like to the customer that they are just calling/contacting our support team. VoIP hasn't been a problem, but the biggest PIA we see is faxes and credit card machines...modem and VoIP are not great combinations...it works but sometimes can be a pain. Basically we just run VoIP to an ATA at the customer location and then just hand off either an analog or digital line that ties into their existing Key/PBX, so for the customer they really don't see any change except a lower monthly bill. One thing you do need to do is tell the analog customers that they will lose phone if there is no power...amazing how many customers just don't understand that concept; guess a 100 years of running on copper have set thier ways. I won't deny that we sometimes recommend the customer keep one copper line as an emergency if they are concern with loss of phone during power outages. Bret WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
We do pretty much the same thing. If you have a good voip solution you don't get very many calls. We have right at 300 lines and it is not uncommon to go a week or more with no support calls. As a matter of fact with our initial voip provider we had a person on staff just to deal with voip problems. Now we ultimately had to let him go because there was no work for him (it reminded me of the old maytag commercials). We have learned several things about modems, faxes, and credit card machines. We used to try to get all the lines and try to make it work and keep the customer happy. Somewhere in the process I decided that wasn't working and that we were fighting the same problems over and over. I made a new rule for new customers. We do not support analog credit card machines or modems. The customer could keep an analog line for those or switch the credit card machine to an Internet based terminal. 2. On the faxes, if they are a medium to low fax usage customer, our t.38 fax would be ok. If they are a heavy user we charged a little more per month and used faxxbochs. Once we started using this approach we quit having problems and our customers were happier. As far as installs go we install our ata at the customer demarc so to the customer it is no different that Att. Sometimes they don't know we have even switched them over until the tech let's them know. Anything 4 lines or more we use the spa8000's. They are rock solid. I hve several units that have been in service for over two years without a reset. I don't even get calls from those customers. Just a check. Sent from my iPhone4 On Nov 12, 2010, at 5:45 AM, Bret Clark wrote: > On 11/11/2010 08:18 PM, Ryan Goldberg wrote: >> >> How do you handle support? Custom acd, dial plans, etc. I assume your voip >> partner implements, but what support is yours to deal with, and where do you >> hand off at? >> >> Ryan >> >> >> > We integrated our VoIP partner with our support ticketing system and > support call center (gave them VoIP phones and tied them into our > Trixbox) so it looks like to the customer that they are just > calling/contacting our support team. VoIP hasn't been a problem, but the > biggest PIA we see is faxes and credit card machines...modem and VoIP > are not great combinations...it works but sometimes can be a pain. > > Basically we just run VoIP to an ATA at the customer location and then > just hand off either an analog or digital line that ties into their > existing Key/PBX, so for the customer they really don't see any change > except a lower monthly bill. > > One thing you do need to do is tell the analog customers that they will > lose phone if there is no power...amazing how many customers just don't > understand that concept; guess a 100 years of running on copper have set > thier ways. I won't deny that we sometimes recommend the customer keep > one copper line as an emergency if they are concern with loss of phone > during power outages. > > Bret > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Perhaps I should re-phrase the question... If I re-sell Vox service, do I still need to file FCC Form 499-A Registration, Quarterly FCC Form 499-Q, Annual FCC Form 499-A, E-911 stuff, etc? Do I still have to collect and pay fees/taxes to government? Or is that all taken care of by Vox? Thanks, Roger On Thu, Nov 11, 2010 at 8:08 PM, Jeremie Chism wrote: > Everything we use is branded in our name including the LOA's and the portal. > Vox handles everything up front during the setup process. Since 95% of our > lines are ported from other companies it was important for this to all have > our company name. > > Sent from my iPhone4 > > On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: > >> If you use VOX, do you still have to do all the FCC stuff, since you >> are not the provider? >> >> Thanks, >> Roger >> >> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: >>> Tried Telemedium. They were horrible. As a matter of fact they are out of >>> business now. We use VOX. They are a wispa member. I have yet to get a call >>> from anyone complaining about voice quality b >>> >>> Sent from my iPhone4 >>> >>> On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: >>> Whose service do you use? Who if anyone did you try before current provider? Thanks- Ryan On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > Our approach is white label to business only bundled with our Internet > usually and other Internet outside of our coverage. We include email, > webhosting, data backup with all packages to make us "sticky". Also we > definitely aren't the cheapest. We went that route in the beginning but > sales didn't take off until we raised our price. > > Sent from my iPhone4 > > On Nov 11, 2010, at 5:02 PM, Ryan Goldberg > wrote: > >> Curious what models you guys are working. Hosted PBX, white label, etc. >> What approach for SMB v. residential v enterprise. And so on. >> >> TIA >> >> Ryan >> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Vox handles all of that for you including taxes. I pass along a regulatory recovery fee that covers my cost along to the customer. Sent from my iPhone4 On Nov 12, 2010, at 8:07 AM, Roger Howard wrote: > Perhaps I should re-phrase the question... If I re-sell Vox service, > do I still need to file FCC Form 499-A Registration, Quarterly FCC > Form 499-Q, Annual FCC Form 499-A, E-911 stuff, etc? > > Do I still have to collect and pay fees/taxes to government? > > Or is that all taken care of by Vox? > > Thanks, > Roger > > > On Thu, Nov 11, 2010 at 8:08 PM, Jeremie Chism wrote: >> Everything we use is branded in our name including the LOA's and the portal. >> Vox handles everything up front during the setup process. Since 95% of our >> lines are ported from other companies it was important for this to all have >> our company name. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: >> >>> If you use VOX, do you still have to do all the FCC stuff, since you >>> are not the provider? >>> >>> Thanks, >>> Roger >>> >>> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: Tried Telemedium. They were horrible. As a matter of fact they are out of business now. We use VOX. They are a wispa member. I have yet to get a call from anyone complaining about voice quality b Sent from my iPhone4 On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: > Whose service do you use? Who if anyone did you try before current > provider? > > Thanks- > Ryan > > > > On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > >> Our approach is white label to business only bundled with our Internet >> usually and other Internet outside of our coverage. We include email, >> webhosting, data backup with all packages to make us "sticky". Also we >> definitely aren't the cheapest. We went that route in the beginning but >> sales didn't take off until we raised our price. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg >> wrote: >> >>> Curious what models you guys are working. Hosted PBX, white label, >>> etc. What approach for SMB v. residential v enterprise. And so on. >>> >>> TIA >>> >>> Ryan >>> >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http:
Re: [WISPA] making money from voip
We wholesale off of a Broadworks platform. We file the 499. Licenses are $4 to $10 and MOU are sub penny. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Nov 12, 2010 at 9:10 AM, Jeremie Chism wrote: > Vox handles all of that for you including taxes. I pass along a regulatory > recovery fee that covers my cost along to the customer. > > Sent from my iPhone4 > > On Nov 12, 2010, at 8:07 AM, Roger Howard wrote: > > > Perhaps I should re-phrase the question... If I re-sell Vox service, > > do I still need to file FCC Form 499-A Registration, Quarterly FCC > > Form 499-Q, Annual FCC Form 499-A, E-911 stuff, etc? > > > > Do I still have to collect and pay fees/taxes to government? > > > > Or is that all taken care of by Vox? > > > > Thanks, > > Roger > > > > > > On Thu, Nov 11, 2010 at 8:08 PM, Jeremie Chism > wrote: > >> Everything we use is branded in our name including the LOA's and the > portal. Vox handles everything up front during the setup process. Since 95% > of our lines are ported from other companies it was important for this to > all have our company name. > >> > >> Sent from my iPhone4 > >> > >> On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: > >> > >>> If you use VOX, do you still have to do all the FCC stuff, since you > >>> are not the provider? > >>> > >>> Thanks, > >>> Roger > >>> > >>> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism > wrote: > Tried Telemedium. They were horrible. As a matter of fact they are out > of business now. We use VOX. They are a wispa member. I have yet to get a > call from anyone complaining about voice quality b > > Sent from my iPhone4 > > On Nov 11, 2010, at 6:24 PM, Ryan Goldberg > wrote: > > > Whose service do you use? Who if anyone did you try before current > provider? > > > > Thanks- > > Ryan > > > > > > > > On Nov 11, 2010, at 5:07 PM, Jeremie Chism > wrote: > > > >> Our approach is white label to business only bundled with our > Internet usually and other Internet outside of our coverage. We include > email, webhosting, data backup with all packages to make us "sticky". Also > we definitely aren't the cheapest. We went that route in the beginning but > sales didn't take off until we raised our price. > >> > >> Sent from my iPhone4 > >> > >> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg > wrote: > >> > >>> Curious what models you guys are working. Hosted PBX, white label, > etc. What approach for SMB v. residential v enterprise. And so on. > >>> > >>> TIA > >>> > >>> Ryan > >>> > >>> > >>> > >>> > > >>> WISPA Wants You! Join today! > >>> http://signup.wispa.org/ > >>> > > >>> > >>> WISPA Wireless List: wireless@wispa.org > >>> > >>> Subscribe/Unsubscribe: > >>> http://lists.wispa.org/mailman/listinfo/wireless > >>> > >>> Archives: http://lists.wispa.org/pipermail/wireless/ > >> > >> > >> > > >> WISPA Wants You! Join today! > >> http://signup.wispa.org/ > >> > > >> > >> WISPA Wireless List: wireless@wispa.org > >> > >> Subscribe/Unsubscribe: > >> http://lists.wispa.org/mailman/listinfo/wireless > >> > >> Archives: http://lists.wispa.org/pipermail/wireless/ > >> > > > > > > > > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > >>> > >>> > >>> > > >>> WISPA Wants You! Join today! > >>> http://signup.wispa.org/ > >>> > > >>> > >>> WISPA Wireless List: wireless@wispa.org > >>> > >>> Subscribe/Unsubscribe: >
Re: [WISPA] making money from voip
When I spoke to them last (only about 4 weeks ago) Ron Harden said they didn't support hunt groups (the name was eluding me when I first posted to this thread-odd given that hunt groups were fundamental to any ISP for so many years! ;-), though they could do line forwarding. Are you saying Vox DOES support hunt groups? That'd be so odd since Ron is the executive VP or something I thought. That or I'm royally messed up... Chuck On Nov 11, 2010, at 10:20 PM, Jeremie Chism wrote: > You have to get them to enable hunting. It's not the same as forwarding. > > Sent from my iPhone4 > > On Nov 11, 2010, at 9:09 PM, Chuck Bartosch wrote: > >> How do you handle the line pool problem? It's the only issue keeping me from >> going to Vox for business customers-most businesses have multiple lines >> where a customer calls in and gets whatever line is free in the pool. Vox >> can do line forwarding, but that means the customer has to call the first >> line in the forwarding sequence and there's a delay while each line is found >> to be busy before it's forwarded (I assume), so it isn't the same as normal >> line pool. >> >> Would love a practical solution to this problem. >> >> Chuck >> >> On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: >> >>> Everything we use is branded in our name including the LOA's and the >>> portal. Vox handles everything up front during the setup process. Since 95% >>> of our lines are ported from other companies it was important for this to >>> all have our company name. >>> >>> Sent from my iPhone4 >>> >>> On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: >>> If you use VOX, do you still have to do all the FCC stuff, since you are not the provider? Thanks, Roger On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: > Tried Telemedium. They were horrible. As a matter of fact they are out of > business now. We use VOX. They are a wispa member. I have yet to get a > call from anyone complaining about voice quality b > > Sent from my iPhone4 > > On Nov 11, 2010, at 6:24 PM, Ryan Goldberg > wrote: > >> Whose service do you use? Who if anyone did you try before current >> provider? >> >> Thanks- >> Ryan >> >> >> >> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: >> >>> Our approach is white label to business only bundled with our Internet >>> usually and other Internet outside of our coverage. We include email, >>> webhosting, data backup with all packages to make us "sticky". Also we >>> definitely aren't the cheapest. We went that route in the beginning but >>> sales didn't take off until we raised our price. >>> >>> Sent from my iPhone4 >>> >>> On Nov 11, 2010, at 5:02 PM, Ryan Goldberg >>> wrote: >>> Curious what models you guys are working. Hosted PBX, white label, etc. What approach for SMB v. residential v enterprise. And so on. TIA Ryan WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists
Re: [WISPA] making money from voip
Yes they do hunt groups. I have most of my business customers with hunt groups. Maybe you are thinking extensions. That they don't have. (hosted PBX). That would take a sip trunk and a trixbox. Sent from my iPhone4 On Nov 12, 2010, at 5:34 PM, Chuck Bartosch wrote: > When I spoke to them last (only about 4 weeks ago) Ron Harden said they > didn't support hunt groups (the name was eluding me when I first posted to > this thread-odd given that hunt groups were fundamental to any ISP for so > many years! ;-), though they could do line forwarding. > > Are you saying Vox DOES support hunt groups? That'd be so odd since Ron is > the executive VP or something I thought. That or I'm royally messed up... > > Chuck > > On Nov 11, 2010, at 10:20 PM, Jeremie Chism wrote: > >> You have to get them to enable hunting. It's not the same as forwarding. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 9:09 PM, Chuck Bartosch wrote: >> >>> How do you handle the line pool problem? It's the only issue keeping me >>> from going to Vox for business customers-most businesses have multiple >>> lines where a customer calls in and gets whatever line is free in the pool. >>> Vox can do line forwarding, but that means the customer has to call the >>> first line in the forwarding sequence and there's a delay while each line >>> is found to be busy before it's forwarded (I assume), so it isn't the same >>> as normal line pool. >>> >>> Would love a practical solution to this problem. >>> >>> Chuck >>> >>> On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: >>> Everything we use is branded in our name including the LOA's and the portal. Vox handles everything up front during the setup process. Since 95% of our lines are ported from other companies it was important for this to all have our company name. Sent from my iPhone4 On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: > If you use VOX, do you still have to do all the FCC stuff, since you > are not the provider? > > Thanks, > Roger > > On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: >> Tried Telemedium. They were horrible. As a matter of fact they are out >> of business now. We use VOX. They are a wispa member. I have yet to get >> a call from anyone complaining about voice quality b >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 6:24 PM, Ryan Goldberg >> wrote: >> >>> Whose service do you use? Who if anyone did you try before current >>> provider? >>> >>> Thanks- >>> Ryan >>> >>> >>> >>> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: >>> Our approach is white label to business only bundled with our Internet usually and other Internet outside of our coverage. We include email, webhosting, data backup with all packages to make us "sticky". Also we definitely aren't the cheapest. We went that route in the beginning but sales didn't take off until we raised our price. Sent from my iPhone4 On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: > Curious what models you guys are working. Hosted PBX, white label, > etc. What approach for SMB v. residential v enterprise. And so on. > > TIA > > Ryan > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >>
Re: [WISPA] making money from voip
They are also called ring groups... On Nov 12, 2010 6:36 PM, "Chuck Bartosch" wrote: > When I spoke to them last (only about 4 weeks ago) Ron Harden said they didn't support hunt groups (the name was eluding me when I first posted to this thread-odd given that hunt groups were fundamental to any ISP for so many years! ;-), though they could do line forwarding. > > Are you saying Vox DOES support hunt groups? That'd be so odd since Ron is the executive VP or something I thought. That or I'm royally messed up... > > Chuck > > On Nov 11, 2010, at 10:20 PM, Jeremie Chism wrote: > >> You have to get them to enable hunting. It's not the same as forwarding. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 9:09 PM, Chuck Bartosch wrote: >> >>> How do you handle the line pool problem? It's the only issue keeping me from going to Vox for business customers-most businesses have multiple lines where a customer calls in and gets whatever line is free in the pool. Vox can do line forwarding, but that means the customer has to call the first line in the forwarding sequence and there's a delay while each line is found to be busy before it's forwarded (I assume), so it isn't the same as normal line pool. >>> >>> Would love a practical solution to this problem. >>> >>> Chuck >>> >>> On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: >>> Everything we use is branded in our name including the LOA's and the portal. Vox handles everything up front during the setup process. Since 95% of our lines are ported from other companies it was important for this to all have our company name. Sent from my iPhone4 On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: > If you use VOX, do you still have to do all the FCC stuff, since you > are not the provider? > > Thanks, > Roger > > On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: >> Tried Telemedium. They were horrible. As a matter of fact they are out of business now. We use VOX. They are a wispa member. I have yet to get a call from anyone complaining about voice quality b >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: >> >>> Whose service do you use? Who if anyone did you try before current provider? >>> >>> Thanks- >>> Ryan >>> >>> >>> >>> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: >>> Our approach is white label to business only bundled with our Internet usually and other Internet outside of our coverage. We include email, webhosting, data backup with all packages to make us "sticky". Also we definitely aren't the cheapest. We went that route in the beginning but sales didn't take off until we raised our price. Sent from my iPhone4 On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: > Curious what models you guys are working. Hosted PBX, white label, etc. What approach for SMB v. residential v enterprise. And so on. > > TIA > > Ryan > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >>
Re: [WISPA] making money from voip
Who are you using for wimax radios? ryan On Thu, Nov 11, 2010 at 5:26 PM, Jeremie Chism wrote: > Qos has never been much of an issue. We have successfully implemented voip > on our wimax, Comcast, suddenlink, and dsl. I do have to say that it is > excellent over dsl. I won't put more than 5 lines on dsl due to the upload > limitation. The larges single customer I have has 28 lines over Comcast. The > largest over our wimax is 22 lines. We do use DSCP 46 over our network to > prioritize the voip traffic. Butch's qos has worked excellent for that. > > Sent from my iPhone4 > > On Nov 11, 2010, at 7:18 PM, Ryan Goldberg > wrote: > > > Re local company to partner with. We're looking closely at that option > as a preferred course of action for those hard to measure reasons (value of > local contact, vested interest in local biz community, etc). > > > > Re qos. We have a solid network and know where we can support voice and > where we can't. We successfully implement appropriate qos for customers who > require it, including two call centers, one at 140 seats and one at 300 > seats. > > > > How do you handle support? Custom acd, dial plans, etc. I assume your > voip partner implements, but what support is yours to deal with, and where > do you hand off at? > > > > Ryan > > > > > > > > On Nov 11, 2010, at 6:41 PM, Bret Clark > wrote: > > > >> We partnered with a small VoIP company that is local in our area and > >> resell the service as our own to businesses only. It has worked well for > >> us, but I strongly recommend that you implement some type of QoS for the > >> VoIP packets...at least if you're dealing with businesses. > >> > >> Bret > >> > >> > >> On 11/11/2010 07:24 PM, Ryan Goldberg wrote: > >>> Whose service do you use? Who if anyone did you try before current > provider? > >>> > >>> Thanks- > >>> Ryan > >>> > >>> > >>> > >>> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > >>> > >>> > Our approach is white label to business only bundled with our Internet > usually and other Internet outside of our coverage. We include email, > webhosting, data backup with all packages to make us "sticky". Also we > definitely aren't the cheapest. We went that route in the beginning but > sales didn't take off until we raised our price. > > Sent from my iPhone4 > > On Nov 11, 2010, at 5:02 PM, Ryan Goldberg > wrote: > > > > Curious what models you guys are working. Hosted PBX, white label, > etc. What approach for SMB v. residential v enterprise. And so on. > > > > TIA > > > > Ryan > > > > > > > > > > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > >>> > >>> > > >>> WISPA Wants You! Join today! > >>> http://signup.wispa.org/ > >>> > > >>> > >>> WISPA Wireless List: wireless@wispa.org > >>> > >>> Subscribe/Unsubscribe: > >>> http://lists.wispa.org/mailman/listinfo/wireless > >>> > >>> Archives: http://lists.wispa.org/pipermail/wireless/ > >>> > >> > >> > >> > >> > > >> WISPA Wants You! Join today! > >> http://signup.wispa.org/ > >> > > >> > >> WISPA Wireless List: wireless@wispa.org > >> > >> Subscribe/Unsubscribe: > >> http://lists.wispa.org/mailman/listinfo/wireless > >> > >> Archives: http://lists.wispa.org/pipermail/wireless/ > >> > > > > > > > > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > >
Re: [WISPA] making money from voip
Axxcelera. Sent from my iPhone4 On Nov 13, 2010, at 9:50 AM, Ryan Spott wrote: > Who are you using for wimax radios? > > ryan > > On Thu, Nov 11, 2010 at 5:26 PM, Jeremie Chism wrote: > Qos has never been much of an issue. We have successfully implemented voip on > our wimax, Comcast, suddenlink, and dsl. I do have to say that it is > excellent over dsl. I won't put more than 5 lines on dsl due to the upload > limitation. The larges single customer I have has 28 lines over Comcast. The > largest over our wimax is 22 lines. We do use DSCP 46 over our network to > prioritize the voip traffic. Butch's qos has worked excellent for that. > > Sent from my iPhone4 > > On Nov 11, 2010, at 7:18 PM, Ryan Goldberg wrote: > > > Re local company to partner with. We're looking closely at that option as > > a preferred course of action for those hard to measure reasons (value of > > local contact, vested interest in local biz community, etc). > > > > Re qos. We have a solid network and know where we can support voice and > > where we can't. We successfully implement appropriate qos for customers > > who require it, including two call centers, one at 140 seats and one at 300 > > seats. > > > > How do you handle support? Custom acd, dial plans, etc. I assume your > > voip partner implements, but what support is yours to deal with, and where > > do you hand off at? > > > > Ryan > > > > > > > > On Nov 11, 2010, at 6:41 PM, Bret Clark wrote: > > > >> We partnered with a small VoIP company that is local in our area and > >> resell the service as our own to businesses only. It has worked well for > >> us, but I strongly recommend that you implement some type of QoS for the > >> VoIP packets...at least if you're dealing with businesses. > >> > >> Bret > >> > >> > >> On 11/11/2010 07:24 PM, Ryan Goldberg wrote: > >>> Whose service do you use? Who if anyone did you try before current > >>> provider? > >>> > >>> Thanks- > >>> Ryan > >>> > >>> > >>> > >>> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > >>> > >>> > Our approach is white label to business only bundled with our Internet > usually and other Internet outside of our coverage. We include email, > webhosting, data backup with all packages to make us "sticky". Also we > definitely aren't the cheapest. We went that route in the beginning but > sales didn't take off until we raised our price. > > Sent from my iPhone4 > > On Nov 11, 2010, at 5:02 PM, Ryan Goldberg > wrote: > > > > Curious what models you guys are working. Hosted PBX, white label, > > etc. What approach for SMB v. residential v enterprise. And so on. > > > > TIA > > > > Ryan > > > > > > > > > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > >>> > >>> > >>> WISPA Wants You! Join today! > >>> http://signup.wispa.org/ > >>> > >>> > >>> WISPA Wireless List: wireless@wispa.org > >>> > >>> Subscribe/Unsubscribe: > >>> http://lists.wispa.org/mailman/listinfo/wireless > >>> > >>> Archives: http://lists.wispa.org/pipermail/wireless/ > >>> > >> > >> > >> > >> > >> WISPA Wants You! Join today! > >> http://signup.wispa.org/ > >> > >> > >> WISPA Wireless List: wireless@wispa.org > >> > >> Subscribe/Unsubscribe: > >> http://lists.wispa.org/mailman/listinfo/wireless > >> > >> Archives: http://lists.wispa.org/pipermail/wireless/ > >> > > > > > > > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/lis
Re: [WISPA] making money from voip
Can you share your package prices and your profit margin above your per month costs? We want to make a play and have considered Vox in the past. Thanks, John Scrivner On Fri, Nov 12, 2010 at 11:28 PM, Joe Fiero wrote: > Coming up on about 450. 80% residential. > > > > > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Chuck Hogg > Sent: Friday, November 12, 2010 11:50 PM > To: WISPA General List > Subject: Re: [WISPA] making money from voip > > > > How many lines? > > Regards, > > Chuck > > On Fri, Nov 12, 2010 at 8:09 PM, Joe Fiero wrote: > > Hunt group is a definite yes with VoX. > > > > Using them almost 3 years and never looked back. > > > > We have had 100,000 minute months using them over wireless without a hitch. > > > > > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Chuck Bartosch > Sent: Friday, November 12, 2010 6:35 PM > To: WISPA General List > Subject: Re: [WISPA] making money from voip > > > > When I spoke to them last (only about 4 weeks ago) Ron Harden said they > didn't support hunt groups (the name was eluding me when I first posted to > this thread-odd given that hunt groups were fundamental to any ISP for so > many years! ;-), though they could do line forwarding. > > > > Are you saying Vox DOES support hunt groups? That'd be so odd since Ron is > the executive VP or something I thought. That or I'm royally messed up... > > > > Chuck > > > > On Nov 11, 2010, at 10:20 PM, Jeremie Chism wrote: > > > > You have to get them to enable hunting. It's not the same as forwarding. > > Sent from my iPhone4 > > On Nov 11, 2010, at 9:09 PM, Chuck Bartosch > wrote: > > How do you handle the line pool problem? It's the only issue keeping me from > going to Vox for business customers-most businesses have multiple lines > where a customer calls in and gets whatever line is free in the pool. Vox > can do line forwarding, but that means the customer has to call the first > line in the forwarding sequence and there's a delay while each line is found > to be busy before it's forwarded (I assume), so it isn't the same as normal > line pool. > > > > Would love a practical solution to this problem. > > > > Chuck > > > > On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: > > > > Everything we use is branded in our name including the LOA's and the portal. > Vox handles everything up front during the setup process. Since 95% of our > lines are ported from other companies it was important for this to all have > our company name. > > > > Sent from my iPhone4 > > > > On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: > > > > If you use VOX, do you still have to do all the FCC stuff, since you > > are not the provider? > > > > Thanks, > > Roger > > > > On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: > > Tried Telemedium. They were horrible. As a matter of fact they are out of > business now. We use VOX. They are a wispa member. I have yet to get a call > from anyone complaining about voice quality b > > > > Sent from my iPhone4 > > > > On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: > > > > Whose service do you use? Who if anyone did you try before current > provider? > > > > Thanks- > > Ryan > > > > > > > > On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: > > > > Our approach is white label to business only bundled with our Internet > usually and other Internet outside of our coverage. We include email, > webhosting, data backup with all packages to make us "sticky". Also we > definitely aren't the cheapest. We went that route in the beginning but > sales didn't take off until we raised our price. > > > > Sent from my iPhone4 > > > > On Nov 11, 2010, at 5:02 PM, Ryan Goldberg wrote: > > > > Curious what models you guys are working. Hosted PBX, white label, etc. > What approach for SMB v. residential v enterprise. And so on. > > > > TIA > > > > Ryan > > > > > > > > > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.o
Re: [WISPA] making money from voip
That is where we learned the most. We started off way too cheap. I think people were skeptical due to the price. We now do an unlimited business line for 40/mn. I will be glad to discuss specifics off list. Put it like this the margins are so good that I routinely find myself thinking about dropping wireless and focusing strictly on voip but the problem with that is our Internet is better than Comcast in this area. Sent from my iPhone4 On Nov 13, 2010, at 10:33 AM, John Scrivner wrote: > Can you share your package prices and your profit margin above your > per month costs? We want to make a play and have considered Vox in the > past. > Thanks, > John Scrivner > > > > On Fri, Nov 12, 2010 at 11:28 PM, Joe Fiero wrote: >> Coming up on about 450. 80% residential. >> >> >> >> >> >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of Chuck Hogg >> Sent: Friday, November 12, 2010 11:50 PM >> To: WISPA General List >> Subject: Re: [WISPA] making money from voip >> >> >> >> How many lines? >> >> Regards, >> >> Chuck >> >> On Fri, Nov 12, 2010 at 8:09 PM, Joe Fiero wrote: >> >> Hunt group is a definite yes with VoX. >> >> >> >> Using them almost 3 years and never looked back. >> >> >> >> We have had 100,000 minute months using them over wireless without a hitch. >> >> >> >> >> >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of Chuck Bartosch >> Sent: Friday, November 12, 2010 6:35 PM >> To: WISPA General List >> Subject: Re: [WISPA] making money from voip >> >> >> >> When I spoke to them last (only about 4 weeks ago) Ron Harden said they >> didn't support hunt groups (the name was eluding me when I first posted to >> this thread-odd given that hunt groups were fundamental to any ISP for so >> many years! ;-), though they could do line forwarding. >> >> >> >> Are you saying Vox DOES support hunt groups? That'd be so odd since Ron is >> the executive VP or something I thought. That or I'm royally messed up... >> >> >> >> Chuck >> >> >> >> On Nov 11, 2010, at 10:20 PM, Jeremie Chism wrote: >> >> >> >> You have to get them to enable hunting. It's not the same as forwarding. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 9:09 PM, Chuck Bartosch >> wrote: >> >> How do you handle the line pool problem? It's the only issue keeping me from >> going to Vox for business customers-most businesses have multiple lines >> where a customer calls in and gets whatever line is free in the pool. Vox >> can do line forwarding, but that means the customer has to call the first >> line in the forwarding sequence and there's a delay while each line is found >> to be busy before it's forwarded (I assume), so it isn't the same as normal >> line pool. >> >> >> >> Would love a practical solution to this problem. >> >> >> >> Chuck >> >> >> >> On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: >> >> >> >> Everything we use is branded in our name including the LOA's and the portal. >> Vox handles everything up front during the setup process. Since 95% of our >> lines are ported from other companies it was important for this to all have >> our company name. >> >> >> >> Sent from my iPhone4 >> >> >> >> On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: >> >> >> >> If you use VOX, do you still have to do all the FCC stuff, since you >> >> are not the provider? >> >> >> >> Thanks, >> >> Roger >> >> >> >> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: >> >> Tried Telemedium. They were horrible. As a matter of fact they are out of >> business now. We use VOX. They are a wispa member. I have yet to get a call >> from anyone complaining about voice quality b >> >> >> >> Sent from my iPhone4 >> >> >> >> On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: >> >> >> >> Whose service do you use? Who if anyone did you try before current >> provider? >> >> >> >> Thanks- >
Re: [WISPA] making money from voip
Another thing we learned. We always sell unlimited plans but we usually only get the 200 minute plan on our end. If there is any overage it is minimal and we cover it. Sent from my iPhone4 On Nov 13, 2010, at 10:33 AM, John Scrivner wrote: > Can you share your package prices and your profit margin above your > per month costs? We want to make a play and have considered Vox in the > past. > Thanks, > John Scrivner > > > > On Fri, Nov 12, 2010 at 11:28 PM, Joe Fiero wrote: >> Coming up on about 450. 80% residential. >> >> >> >> >> >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of Chuck Hogg >> Sent: Friday, November 12, 2010 11:50 PM >> To: WISPA General List >> Subject: Re: [WISPA] making money from voip >> >> >> >> How many lines? >> >> Regards, >> >> Chuck >> >> On Fri, Nov 12, 2010 at 8:09 PM, Joe Fiero wrote: >> >> Hunt group is a definite yes with VoX. >> >> >> >> Using them almost 3 years and never looked back. >> >> >> >> We have had 100,000 minute months using them over wireless without a hitch. >> >> >> >> >> >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of Chuck Bartosch >> Sent: Friday, November 12, 2010 6:35 PM >> To: WISPA General List >> Subject: Re: [WISPA] making money from voip >> >> >> >> When I spoke to them last (only about 4 weeks ago) Ron Harden said they >> didn't support hunt groups (the name was eluding me when I first posted to >> this thread-odd given that hunt groups were fundamental to any ISP for so >> many years! ;-), though they could do line forwarding. >> >> >> >> Are you saying Vox DOES support hunt groups? That'd be so odd since Ron is >> the executive VP or something I thought. That or I'm royally messed up... >> >> >> >> Chuck >> >> >> >> On Nov 11, 2010, at 10:20 PM, Jeremie Chism wrote: >> >> >> >> You have to get them to enable hunting. It's not the same as forwarding. >> >> Sent from my iPhone4 >> >> On Nov 11, 2010, at 9:09 PM, Chuck Bartosch >> wrote: >> >> How do you handle the line pool problem? It's the only issue keeping me from >> going to Vox for business customers-most businesses have multiple lines >> where a customer calls in and gets whatever line is free in the pool. Vox >> can do line forwarding, but that means the customer has to call the first >> line in the forwarding sequence and there's a delay while each line is found >> to be busy before it's forwarded (I assume), so it isn't the same as normal >> line pool. >> >> >> >> Would love a practical solution to this problem. >> >> >> >> Chuck >> >> >> >> On Nov 11, 2010, at 9:08 PM, Jeremie Chism wrote: >> >> >> >> Everything we use is branded in our name including the LOA's and the portal. >> Vox handles everything up front during the setup process. Since 95% of our >> lines are ported from other companies it was important for this to all have >> our company name. >> >> >> >> Sent from my iPhone4 >> >> >> >> On Nov 11, 2010, at 7:27 PM, Roger Howard wrote: >> >> >> >> If you use VOX, do you still have to do all the FCC stuff, since you >> >> are not the provider? >> >> >> >> Thanks, >> >> Roger >> >> >> >> On Thu, Nov 11, 2010 at 7:21 PM, Jeremie Chism wrote: >> >> Tried Telemedium. They were horrible. As a matter of fact they are out of >> business now. We use VOX. They are a wispa member. I have yet to get a call >> from anyone complaining about voice quality b >> >> >> >> Sent from my iPhone4 >> >> >> >> On Nov 11, 2010, at 6:24 PM, Ryan Goldberg wrote: >> >> >> >> Whose service do you use? Who if anyone did you try before current >> provider? >> >> >> >> Thanks- >> >> Ryan >> >> >> >> >> >> >> >> On Nov 11, 2010, at 5:07 PM, Jeremie Chism wrote: >> >> >> >> Our approach is white label to business only bundled with our Internet >> usually and other Internet outside o
Re: [WISPA] making money from voip
Chuck, We have been looking seriously at the Netsapiens SNAP solution. I see in previous post that you are also using Platypus. Any luck integrating Platypus with Netsapiens to perform billing and provisioning? Chris From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Chuck Hogg Sent: Thursday, November 11, 2010 6:06 PM To: WISPA General List Subject: Re: [WISPA] making money from voip Bought the Netsapiens solution. Currently (without taking into consideration the initial server/software cost) we are making about 3.5 x Cost per account. We've been adding 3-5 a week, and as more people learn about us offering it the faster it's selling. My cost per account is roughly $6.25, and we're selling it for $17-45 per line. Regards, Chuck On Thu, Nov 11, 2010 at 6:02 PM, Ryan Goldberg wrote: Curious what models you guys are working. Hosted PBX, white label, etc. What approach for SMB v. residential v enterprise. And so on. TIA Ryan WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
> 3.5x per account Question: 1. What average percent of the revenue or call time is for would be Nationwide Long Distance versus would be local calls? Obviously I recognize with some VOIP solutions long distance and local calls are treated the same, But I'm trying to determine what percentage of customers are buying VOIP because it saves them money on Long distance versus on their local call fixed monthly telco service compared to their old service.) . 2. What percent of the Subscribers are buying the VOIP for their primary phone to replace their Land Line, versus a second line? (Obviously, most subscribers would also have a cell phone provider, so not including that). Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Chuck Hogg To: WISPA General List Sent: Thursday, November 11, 2010 6:06 PM Subject: Re: [WISPA] making money from voip Bought the Netsapiens solution. Currently (without taking into consideration the initial server/software cost) we are making about 3.5 x Cost per account. We've been adding 3-5 a week, and as more people learn about us offering it the faster it's selling. My cost per account is roughly $6.25, and we're selling it for $17-45 per line. Regards, Chuck On Thu, Nov 11, 2010 at 6:02 PM, Ryan Goldberg wrote: Curious what models you guys are working. Hosted PBX, white label, etc. What approach for SMB v. residential v enterprise. And so on. TIA Ryan WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1153 / Virus Database: 424/3251 - Release Date: 11/11/10 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
With true VOIP you're not going to have local calls unless you setup a PRI in your exchange. The cost for that is roughly $500 plus maintenance. That's a LOT of minutes to break even. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Nov 14, 2010 at 7:39 PM, Tom DeReggi wrote: > > 3.5x per account > > Question: > > 1. What average percent of the revenue or call time is for would be > Nationwide Long Distance versus would be local calls? > Obviously I recognize with some VOIP solutions long distance and local > calls are treated the same, But I'm trying to determine what percentage of > customers are buying VOIP because it saves them money on Long distance > versus on their local call fixed monthly telco service compared to their old > service.) > . > 2. What percent of the Subscribers are buying the VOIP for their primary > phone to replace their Land Line, versus a second line? (Obviously, > most subscribers would also have a cell phone provider, so not including > that). > > Tom DeReggi > RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > > > - Original Message - > *From:* Chuck Hogg > *To:* WISPA General List > *Sent:* Thursday, November 11, 2010 6:06 PM > *Subject:* Re: [WISPA] making money from voip > > Bought the Netsapiens solution. Currently (without taking into > consideration the initial server/software cost) we are making about 3.5 x > Cost per account. We've been adding 3-5 a week, and as more people learn > about us offering it the faster it's selling. > > My cost per account is roughly $6.25, and we're selling it for $17-45 per > line. > > Regards, > Chuck > > > On Thu, Nov 11, 2010 at 6:02 PM, Ryan Goldberg wrote: > >> Curious what models you guys are working. Hosted PBX, white label, etc. >> What approach for SMB v. residential v enterprise. And so on. >> >> TIA >> >> Ryan >> >> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > -- > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > -- > > No virus found in this message. > Checked by AVG - www.avg.com > Version: 10.0.1153 / Virus Database: 424/3251 - Release Date: 11/11/10 > > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
See my comments below:- Faisal Imtiaz Snappy Internet & Telecom On 11/14/2010 7:39 PM, Tom DeReggi wrote: > > 3.5x per account > Question: > 1. What average percent of the revenue or call time is for would be > Nationwide Long Distance versus would be local calls? > Obviously I recognize with some VOIP solutions long distance and local > calls are treated the same, But I'm trying to determine what percentage > of customers are buying VOIP because it saves them money on Long > distance versus on their local call fixed monthly telco service compared > to their old service.) == Most customer's are taking on VOIP becuase of savings..Bulk of savings on VOIP come from two sources. VOIP services have less "fees" and other regulatory assesments associated with it. (this can be as much as $20/phone line and no these are not the normal taxes that you and I would think about). Second is the area of 'less expensive' LD.. this is a much smaller area appealing to group of folks that do a lot of LD calling. Average home phone does less than $10 /month of LD billing (traditional Telco).. but gets reamed on Fees... Above Average home phone (a migrant!) can do easily $100 to $300 in LD (international) calls. > . > 2. What percent of the Subscribers are buying the VOIP for their primary > phone to replace their Land Line, versus a second line? (Obviously, most > subscribers would also have a cell phone provider, so not including that). I guess this depends on the type of customer and the 'comfort level' / quality of service of VOIP supplier.. These days... it is pretty much all or nothing.. (about the only things we are leaving on traditional phone line (not for long though) is Fax & Alarm Monitoring services). > Tom DeReggi > RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > - Original Message - > *From:* Chuck Hogg <mailto:ch...@shelbybb.com> > *To:* WISPA General List <mailto:wireless@wispa.org> > *Sent:* Thursday, November 11, 2010 6:06 PM > *Subject:* Re: [WISPA] making money from voip > > Bought the Netsapiens solution. Currently (without taking into > consideration the initial server/software cost) we are making about > 3.5 x Cost per account. We've been adding 3-5 a week, and as more > people learn about us offering it the faster it's selling. > > My cost per account is roughly $6.25, and we're selling it for > $17-45 per line. > > Regards, > Chuck > > > On Thu, Nov 11, 2010 at 6:02 PM, Ryan Goldberg > mailto:rgoldb...@compudyne.net>> wrote: > > Curious what models you guys are working. Hosted PBX, white > label, etc. What approach for SMB v. residential v enterprise. > And so on. > > TIA > > Ryan > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org <mailto:wireless@wispa.org> > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > No virus found in this message. > Checked by AVG - www.avg.com <http://www.avg.com> > Version: 10.0.1153 / Virus Database: 424/3251 - Release Date: 11/11/10 > > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
Especially when your cost is a fraction of a penny per minute. Sent from my iPhone4 On Nov 14, 2010, at 6:41 PM, Josh Luthman wrote: > With true VOIP you're not going to have local calls unless you setup a PRI in > your exchange. The cost for that is roughly $500 plus maintenance. That's a > LOT of minutes to break even. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > On Sun, Nov 14, 2010 at 7:39 PM, Tom DeReggi > wrote: > > 3.5x per account > > Question: > > 1. What average percent of the revenue or call time is for would be > Nationwide Long Distance versus would be local calls? > Obviously I recognize with some VOIP solutions long distance and local > calls are treated the same, But I'm trying to determine what percentage of > customers are buying VOIP because it saves them money on Long distance versus > on their local call fixed monthly telco service compared to their old > service.) > . > 2. What percent of the Subscribers are buying the VOIP for their primary > phone to replace their Land Line, versus a second line? (Obviously, most > subscribers would also have a cell phone provider, so not including that). > > Tom DeReggi > RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > > ----- Original Message - > From: Chuck Hogg > To: WISPA General List > Sent: Thursday, November 11, 2010 6:06 PM > Subject: Re: [WISPA] making money from voip > > Bought the Netsapiens solution. Currently (without taking into consideration > the initial server/software cost) we are making about 3.5 x Cost per account. > We've been adding 3-5 a week, and as more people learnabout us offering > it the faster it's selling. > > My cost per account is roughly $6.25, and we're selling it for $17-45 per > line. > > Regards, > Chuck > > > On Thu, Nov 11, 2010 at 6:02 PM, Ryan Goldberg > wrote: > Curious what models you guys are working. Hosted PBX, white label, etc. > What approach for SMB v. residential v enterprise. And so on. > > TIA > > Ryan > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > No virus found in this message. > Checked by AVG - www.avg.com > Version: 10.0.1153 / Virus Database: 424/3251 - Release Date: 11/11/10 > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] making money from voip
No, but with Land Lines you do. I'm not asking whether I break even, I ask where customers are seeing the biuggest savings from their old providers. If the average customer used to pay $100/month for long distance, and they now pay $25/month for VOIP, its easy to justify VOIP with a $75/month savings... If the average customer used to pay $38 /month fixed for land line local calls, and now pay $25/month VOIP, its not as easilly justified. So I'm really asking, what percentage of call minutes dial out to an area code that is different than the caller's area code? I'm asking because many businesses use a combination of land lines and VOIP, one carrier for long distance, one for inbound (no charge per minute for inbound), and another for outbound local. It would be helpful to have some stats on how much a company could save on each of the above service types, so marketing could be targeted accordingly. In some cases customers dont save when they pay per minute, but they gain value add. Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Josh Luthman To: WISPA General List Sent: Sunday, November 14, 2010 7:41 PM Subject: Re: [WISPA] making money from voip With true VOIP you're not going to have local calls unless you setup a PRI in your exchange. The cost for that is roughly $500 plus maintenance. That's a LOT of minutes to break even. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Nov 14, 2010 at 7:39 PM, Tom DeReggi wrote: > 3.5x per account Question: 1. What average percent of the revenue or call time is for would be Nationwide Long Distance versus would be local calls? Obviously I recognize with some VOIP solutions long distance and local calls are treated the same, But I'm trying to determine what percentage of customers are buying VOIP because it saves them money on Long distance versus on their local call fixed monthly telco service compared to their old service.) . 2. What percent of the Subscribers are buying the VOIP for their primary phone to replace their Land Line, versus a second line? (Obviously, most subscribers would also have a cell phone provider, so not including that). Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Chuck Hogg To: WISPA General List Sent: Thursday, November 11, 2010 6:06 PM Subject: Re: [WISPA] making money from voip Bought the Netsapiens solution. Currently (without taking into consideration the initial server/software cost) we are making about 3.5 x Cost per account. We've been adding 3-5 a week, and as more people learn about us offering it the faster it's selling. My cost per account is roughly $6.25, and we're selling it for $17-45 per line. Regards, Chuck On Thu, Nov 11, 2010 at 6:02 PM, Ryan Goldberg wrote: Curious what models you guys are working. Hosted PBX, white label, etc. What approach for SMB v. residential v enterprise. And so on. TIA Ryan WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1153 / Virus Database: 424/3251 - Release Date: 11/11/10 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wire
Re: [WISPA] making money from voip
Thanks, thats helpful Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: "Faisal Imtiaz" To: "WISPA General List" Sent: Sunday, November 14, 2010 8:03 PM Subject: Re: [WISPA] making money from voip > See my comments below:- > > Faisal Imtiaz > Snappy Internet & Telecom > > > On 11/14/2010 7:39 PM, Tom DeReggi wrote: >> > 3.5x per account >> Question: >> 1. What average percent of the revenue or call time is for would be >> Nationwide Long Distance versus would be local calls? >> Obviously I recognize with some VOIP solutions long distance and local >> calls are treated the same, But I'm trying to determine what percentage >> of customers are buying VOIP because it saves them money on Long >> distance versus on their local call fixed monthly telco service compared >> to their old service.) > == > Most customer's are taking on VOIP becuase of savings..Bulk of savings > on VOIP come from two sources. > VOIP services have less "fees" and other regulatory assesments > associated with it. (this can be as much as $20/phone line and no these > are not the normal taxes that you and I would think about). > > Second is the area of 'less expensive' LD.. this is a much smaller area > appealing to group of folks that do a lot of LD calling. > > Average home phone does less than $10 /month of LD billing (traditional > Telco).. but gets reamed on Fees... > Above Average home phone (a migrant!) can do easily $100 to $300 in LD > (international) calls. > > >> . >> 2. What percent of the Subscribers are buying the VOIP for their primary >> phone to replace their Land Line, versus a second line? (Obviously, most >> subscribers would also have a cell phone provider, so not including >> that). > > I guess this depends on the type of customer and the 'comfort level' / > quality of service of VOIP supplier.. > > These days... it is pretty much all or nothing.. (about the only things > we are leaving on traditional phone line (not for long though) is Fax & > Alarm Monitoring services). > > >> Tom DeReggi >> RapidDSL & Wireless, Inc >> IntAirNet- Fixed Wireless Broadband >> >> - Original Message - >> *From:* Chuck Hogg <mailto:ch...@shelbybb.com> >> *To:* WISPA General List <mailto:wireless@wispa.org> >> *Sent:* Thursday, November 11, 2010 6:06 PM >> *Subject:* Re: [WISPA] making money from voip >> >> Bought the Netsapiens solution. Currently (without taking into >> consideration the initial server/software cost) we are making about >> 3.5 x Cost per account. We've been adding 3-5 a week, and as more >> people learn about us offering it the faster it's selling. >> >> My cost per account is roughly $6.25, and we're selling it for >> $17-45 per line. >> >> Regards, >> Chuck >> >> >> On Thu, Nov 11, 2010 at 6:02 PM, Ryan Goldberg >> mailto:rgoldb...@compudyne.net>> wrote: >> >> Curious what models you guys are working. Hosted PBX, white >> label, etc. What approach for SMB v. residential v enterprise. >> And so on. >> >> TIA >> >> Ryan >> >> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> >> WISPA Wireless List: wireless@wispa.org >> <mailto:wireless@wispa.org> >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> >> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/piper