RE: [WIRELESS-LAN] eduroam Advertising

[Jason Cook]

Hi Philippe,


1)  Yes quite right, the eduroam-* worked well to resolve the issue however 
any visitor needed to configure their device so it was pretty un-user friendly. 
This  operated probably 2007-08 when eduroam was first hit here so users were 
low in number and so was impact. Over time the cons for visitors having to 
manually config a new SSID outweighed the pro's of that name as there's just 
too many visitors. We moved back to just eduroam. This works but I'd seriously 
consider all other options first, or consider using it in just the area's of 
overlap.



2)  Sharing Vlans has been discussed and agreed on with one of our 
neighbours and got halfway through design. The primary driver at that stage was 
internet costs, with some students recognising there is unlimited internet 
access just over the road as opposed to some really harsh restrictions on 
campus. Both institutions moved away from restricting data usage so that issue 
no longer exists. We actually haven't had too many reports of issues  along our 
RF border despite buildings being 10m apart. But both us and our RF neighbours 
don't use eduroam as a primary so the border impact is limited. It would be 
worth noting that roaming between yours and an outside institution wouldn't be 
as smooth. Also unless you provide all your range the users will move networks, 
the ideal solution wouldn't see the client change IP.

I think it's a good and reasonably simple solution, but might struggle to scale 
if required to go past a couple of institutions.



3)  We looked briefly this last year as there's chance we'll be having 
eduroam throughout our CBD on the council owned free  CBD wireless  
infrastructure.  This means RF overlap for eduroam in a number of locations.  
IP mobility might be the best solution but comes with requirements like 
hardware And we are a fair way from fully understanding it all.  That lack 
of a simple technical solution as well as ownership/costs mean this got put on 
the back burner. but it's not forgotten yet. Hoping to kick the discussion 
off again late this year/early next.



4)  The other solution we looked at for the CBD crowding was having our ISP 
host the termination point for the wireless networks, at least for the major 
institutions who use the same ISP and are also our national eduroam provider. 
So no matter which institution a user visits they end up on the same network 
which could be routed by the ISP or routed by the Institution. This would 
require quite a few changes and agreements etc and while no one said no the who 
time, cost and ownership factor meant it all goes to the backburner for a 
while Plus IP Mobility is probably still the better end result.



We are about to go live with something similar operating in our hospitals. They 
won't federate to eduroam however there is high research integration between 
the Uni's here and our hospitals. We have hundreds of staff/students located 
and visiting hospitals. Health have been great in working with us to get a 
solution using eduroam. Essentially our own users will be routed directly to us 
through a fibre while all other eduroam users go out to the internet.  It's all 
hosted by health in their datacentre, the setup costs was paid by the Uni's.

I'm sure there were a few other ideas thrown around, I'll see if I dig anything 
up from the emails.

Routing on source mac address was one But this was to deal with an issue 
where only 2 vlans would be available. One thing we were always trying to 
achieve with these is the ability to treat these users differently to 
off-campus so no need to VPN for most intranet services but perhaps not quite 
on-campus for some more secure intranet requirements. Essentially trying to 
keep the experience nicer for users.

Regards

Jason


--
Jason Cook
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Philippe Hanset
Sent: Thursday, 23 July 2015 12:35 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

Hello Matt,

Good question! (and hard to deal with)

We have encountered 3 ways so far (if anyone has others, please share) to deal 
with the eduroam SSID overlap issue.
(some refer to this overlap issue as "The Russell Square Problem" in previous 
eduroam presentations)

1) Have a SSID in the form eduroam-* (as Jason Cook highlighted in his 
response). It is accepted by the eduroam consortium
but it is neither pretty nor convenient or expandable (read: multiple 
profiles on devices, user confusion, and as Jason mentioned it doesn't work 
well beyond one or two exceptions)

2) Share VLANs between institutions

3) Use IP Mobility solutions (many available, some proprietary, some standard)

2) and 3) require quite a bit of work in the background but generate a better 
user experience than 1)


Philippe

Ph

Re: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

[Jake Snyder]

2702s have had a number of issues, both I and E models depending on when they 
were manufactured.  There were a couple of months where APs were getting a bad 
image.  I haven't seen many I models lately, but E models don't get sold in as 
high of volume.  

There have been issues with both DHCP and DNS discovery not working, as well as 
the AP sending the AUX port MAC address in the discovery.

My experience has been that you can do a few things to help.  Configure both 
DNS and DHCP (Opt43) methods of controller discovery.  If that doesn't work, 
the ip helper/forward protocol discovery method helps when you can't put the AP 
on the WLC management address. Barring either of those, just configuring the AP 
via the serial cable generally works, but is less scalable and more labor 
intensive.

Hope this helps

Jake

Sent from my iPhone

> On Jul 22, 2015, at 10:48 AM, Bahr, Deb  wrote:
> 
> I am trying to deploy the 2702E AP's with 5508 wireless controllers and am 
> seeing the following error:
> 
> Could not discover WLC.  Either IP address is not assigned or assigned IP is 
> wrong.  Renewing DHCP IP.  It will receive an IP address, and then continue 
> this error message and keep trying to renew DHCP IP.
> 
> I can connect a AIR-CAP2702I to the same PoE switch and it connects 
> flawlessly.   I'm not sure why the 2702I will work and not the 2702E.
> 
> Has anyone else ran into this issue?
> 
> -- 
> Deb Bahr
> Department of Information Technology
> db...@.coe.edu |319-399-8877
> 
> 
> 
> 
> 
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> Constituent Group discussion list can be found at 
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Re: [WIRELESS-LAN] eduroam Advertising

[Philippe Hanset]

Hello Matt,

Good question! (and hard to deal with)

We have encountered 3 ways so far (if anyone has others, please share) to deal 
with the eduroam SSID overlap issue.
(some refer to this overlap issue as “The Russell Square Problem” in previous 
eduroam presentations)

1) Have a SSID in the form eduroam-* (as Jason Cook highlighted in his 
response). It is accepted by the eduroam consortium
but it is neither pretty nor convenient or expandable (read: multiple 
profiles on devices, user confusion, and as Jason mentioned it doesn’t work 
well beyond one or two exceptions)

2) Share VLANs between institutions

3) Use IP Mobility solutions (many available, some proprietary, some standard)

2) and 3) require quite a bit of work in the background but generate a better 
user experience than 1)


Philippe

Philippe Hanset
www.eduroam.us



> On Jul 22, 2015, at 10:07 AM, Nocifore,Matthew  wrote:
> 
> Excellent message Philippe.  Thanks. 
> 
> Always many factors to consider when selecting or changing a primary ssid. If 
> you are considering eduroam as your primary ssid, you may want to consider if 
> you have any campus borders that might currently or in the future hear 
> eduroam from nearby rf neighbors.  Certainly more of an issue in urban 
> environments.
> 
> In Philadelphia, Drexel University and University of Pennsylvania share an 
> urban campus border where we hear each others radios.  Both institutions also 
> lease space in a University City Science Center complex (kind of like a colo 
> facility for science and innovation)  and we have identified spaces where 
> building occupants can bounce between eduroam networks from each institution. 
>  
> 
> Lets just say joint management of such issues is easier and perhaps a less 
> urgent priority when your primary campus ssid isn't impacted by the overlap. 
> :-)
> 
> Maybe Philippe has some good stories for us about multi-campus eduroam 
> collaborations!
> 
> 
> On Jul 22, 2015 (Wed), at 9:29 AM, Philippe Hanset wrote:
> 
>> I always make a point to interview students and faculty about eduroam during 
>> my travels or in my town if the opportunity arises
>> 
>> These interviewees are from eduroam enabled Universities and Colleges from 
>> around the world and are rarely aware of the service.
>> My last interview was with a Canadian student from McGill who spent one 
>> month traveling European Cities
>> …she was bummed to learn on her way back home in line at the airport that 
>> she missed on that great opportunity considering that free Wi-FI
>> hotspots are not always easy to find. Now she knows !
>> 
>> IT departments turn eduroam on and the communication to the University 
>> community is highly variable depending on the school.
>> I know that Clemson University uses eduroam as their primary secure SSID and 
>> did a massive information campaign. As a result we saw a lot of Clemson
>> authentications in our logs showing that the Clemson Community used the 
>> service when traveling.
>> 
>> What is the right approach to inform the community about eduroam? (here are 
>> potential suggestions)
>> 
>> -Include a paragraph in the “orientation” material (my son did his school 
>> orientation last month and was puzzled that the Wireless section had nothing 
>> on eduroam and its roaming benefit)
>> -Let the study abroad office know about eduroam and advertise for the 
>> service in that office
>> -Do a mass email (not always popular and will have to be repeated until 
>> eduroam becomes part of the knowhow)
>> -Include it in the University media (also needs to be repeated until it 
>> becomes part of the knowhow)
>> 
>> What else?
>> 
>> The most successful approach that we have seen is using eduroam as primary 
>> SSID but not every school is willing or ready to do so, and even in that 
>> case the communication
>> about the roaming aspect has to be done properly!
>> 
>> Once you enable eduroam for your campus, definitely ask your communication 
>> department if they can help you spread the word.
>> (there is some customizable material for your school at www.eduroam.org 
>> …click on Media & Logo (left hand side)
>> 
>>  Best,
>> 
>> Philippe
>> 
>> Philippe Hanset
>> www.eduroam.us 
>> 
> 
> ** Participation and subscription information for this EDUCAUSE 
> Constituent Group discussion list can be found at 
> http://www.educause.edu/groups/ .
> 


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Re: [WIRELESS-LAN] eduroam Advertising

[Philippe Hanset]

William,

eduroam already has a Roaming Consortium OUI registered with IEEE, so 
potentially
it is ready. Interoperability and readiness of campuses and equipment might 
take some time though.

Indeed, PassPoint/HotSpot2.0 (802.11u is now part of 802.11) will address SSID 
related issues!

Best,

Philippe

Philippe Hanset
www.anyroam.net



> On Jul 22, 2015, at 9:24 PM, Green, William C  wrote:
> 
> Philippe,
> 
> What is the support status of eduroam and 802.11u?
> 
> That might address some SSID related issues.
> 
> 
> 
> --
> William C. Green  e-mail:  gr...@austin.utexas.edu
> Director, Networking and Telecommunications   phone:   +1 512-475-9295
> ITS (Information Technology Services) fax: +1 512-471-2449
> University of Texas
> 1 University Station Stop C3800
> Austin, TX  78712
> 
> **
> Participation and subscription information for this EDUCAUSE Constituent 
> Group discussion list can be found at http://www.educause.edu/groups/.


**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

Re: eduroam Advertising

[Green, William C]

Philippe,

What is the support status of eduroam and 802.11u?

That might address some SSID related issues.



--
William C. Green  e-mail:  gr...@austin.utexas.edu
Director, Networking and Telecommunications   phone:   +1 512-475-9295
ITS (Information Technology Services) fax: +1 512-471-2449
University of Texas
1 University Station Stop C3800
Austin, TX  78712

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

Re: [WIRELESS-LAN] eduroam Advertising

[Frank Sweetser]

We may eventually move towards only setting up eduroam for personal devices, 
but we plan on keeping our branded SSID around for domain machines.  We need it 
to handle machine authentication, rather than having it only work on our local 
eduroam SSID and throwing off noise anywhere else.

Sent from my Android device with K-9 Mail. Please excuse my brevity.

On July 22, 2015 3:53:52 AM EDT, Oliver Elliott  
wrote:
>It would be interesting to hear why you wouldn't make eduroam your
>primary
>SSID, is it technical reasons or one of branding?
>
>On 21 July 2015 at 20:39, Lee H Badman  wrote:
>
>>  Similar here. No desire to move to eduroam as primary SSID, but it’s
>> getting fair amount of use with communications efforts.
>>
>>
>>
>> *Lee Badman* | Network Architect
>>
>> Information Technology Services
>> 206 Machinery Hall
>> 120 Smith Drive
>> Syracuse, New York 13244
>>
>> *t* 315.443.3003  * f* 315.443.4325   *e* lhbad...@syr.edu *w*
>its.syr.edu
>>
>> *SYRACUSE UNIVERSITY*
>> syr.edu
>>
>>
>>
>> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv
>[mailto:
>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *Wang, Yu
>> *Sent:* Tuesday, July 21, 2015 1:37 PM
>> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> *Subject:* Re: [WIRELESS-LAN] eduroam Advertising
>>
>>
>>
>> When we rolled out eduroam, our ITS PR Team published the news in
>> university’s newsletter ‘State’.
>>
>>
>>
>> http://unicomm.fsu.edu/documents/state/state-2014-03-31.pdf
>>
>>
>>
>> ITS put up webpages for eduroam:
>>
>>
>>
>> http://its.fsu.edu/Network/NetworkMainCampus/WiFi/eduroam
>>
>>
>>
>>
>>
>> ITS also made an announcement to university’s mailing list, nolenet:
>>
>>
>>
>> ===Copy of announcement
>> email==
>>
>> *[image: cid:image001.png@01CF6075.92191070]*
>>
>>
>> In March 2014, Information Technology Services (ITS) joined eduroam,
>a
>> free, secure, worldwide Internet access service that allows members
>to
>> easily connect their mobile device to Wi-Fi when visiting other
>> participating institutions. Please share this information with
>researchers,
>> staff and students in your unit who may be traveling away from
>Florida
>> State University this summer.
>>
>> *When*
>> Available now
>>
>> *What*
>> FSU faculty, staff and students can now connect to wireless Internet
>at
>> thousands of participating universities around the globe at no
>charge. As a
>> reciprocal service, campus visitors, including researchers and
>> international students, from other participating institutions enjoy
>free
>> wireless access when visiting Florida State.
>>
>> *Impact*
>> Whether a researcher traveling overseas, an employee attending a
>regional
>> symposium or a student studying abroad, all Florida State faculty,
>staff
>> and students can access immediate Internet connectivity at any
>> participating institution, and all guests from participating
>institutions
>> can access secure Wi-Fi at Florida State without any special
>provisioning
>> or preparation.
>>
>> *Details*
>> Setup and login instructions for eduroam can be found on the ITS
>website
>> . The
>eduroam
>> network at Florida State is available only to guests. Florida State
>users
>> should continue to use FSU’s existing wireless networks, FSUSecure,
>when on
>> main campus, and eduroam when they travel. A complete list of more
>than
>> 5,000 participating institutions throughout the United States and
>worldwide
>> can be found online at www.eduroam.org.
>>  
>> Find out more about eduroam by visiting the ITS eduroam Web page
>> .
>>
>> *Questions?*
>> We’re here to help. Submit a support request
>>  or contact the ITS Service Desk at
>> http://its.fsu.edu/ITS-Service-Desk or 850-644-HELP(4357).
>>
>> end of copy==
>>
>>
>>
>> We broadcast SSID ‘eduroam’ alongside with ‘FSUSecure’. Since eduroam
>is
>> alphabetically ahead of FSUSecure, users searching for wireless will
>always
>> see eduroam listed at top.
>>
>>
>>
>>
>>
>>
>>
>> Yu Wang
>>
>> Core, ITS
>>
>> The Florida State University
>>
>> Tallahassee, FL 32306
>>
>>
>>
>> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [
>> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> ] *On Behalf Of *Higgins,
>Benjamin
>> John
>> *Sent:* Tuesday, July 21, 2015 12:49 PM
>> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> *Subject:* [WIRELESS-LAN] eduroam Advertising
>>
>>
>>
>> Fellow WIRELESS-LANers:
>>
>>
>>
>> We have successfully rolled out eduroam to our campus.  However,
>> everything we have tried to educate our campus appears to have fallen
>on
>> deaf ears.  We still have large amounts of “Can I please have guest
>access”
>> requests – even when we know they are coming from an institution that
>has

RE: [WIRELESS-LAN] eduroam Advertising

[Jason Cook]

We considered eduroam as a Primary however we had two RF neighbours at the time 
(in 2007 and for a short period there we ran eduoram-UofA for our eduroam SSID) 
so this was not ideal. We are now upto 4 RF neighbours at varying locations and 
are potentially going to be in a position where there are 5-6 institutions 
offering the service in an area. Certainly this is something to consider.

Branding is also something we like to have, it stands out to users and guests 
as the obvious place.

For onboarding we have been using Cloudpaths’ Xpress Connect, but we should be 
going live very soon with Enrolment System and with this we are configuring 
both our branded and eduroam SSID’s.

Advertising wise we often find it hard to get approval to advertise things like 
this (too noisy they say for an all staff and/or student email). One method we 
have used in the past is Survey’s, we offer a couple of $100 vouchers or 
something randomly selected. We ask people for feedback in general on wireless, 
report upto 5 locations where they have coverage/connectivity issues, perhaps 
ask about documentation and often a question like “Did you know that eduroam 
allows you to login to other enabled institutions  using your UofA 
credentials?” Yes/No find out more “insert web link”.

We also have University newsletters etc etc, so getting a message in there 
every now and then helps too.

Without a blanket email we can hit up everyone, but there’s way’s to gradually 
increase awareness



--
Jason Cook
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Turner, Ryan H
Sent: Wednesday, 22 July 2015 11:01 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

My feeling is that most of the clients we serve are going to take the past of 
least resistance.  Taking the time to onboard a second SSID is likely not going 
to happen for the majority of clients until it is the primary SSID.We 
ultimately decided that a the branding decision wasn’t the overweighing 
concern, here, but that obviously is going to vary wildly from institution to 
institution.  We will likely have over 60,000 wireless clients connecting every 
day to eduroam, and I think that is the ultimate advertising campaign.

Ryan H Turner
Senior Network Engineer
The University of North Carolina at Chapel Hill
CB 1150 Chapel Hill, NC 27599
+1 919 445 0113 Office
+1 919 274 7926 Mobile

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Lee H Badman
Sent: Wednesday, July 22, 2015 8:16 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

Branding. “Orange” is deeply embedded in our University culture. With dozens of 
thousands of wireless clients on the network daily, AirOrange SSID is one more 
facet of that culture. Eduroam is there for those who need it (single-digit 
percentage of all users), and they tend to find it just fine. Our travelers 
also have no issue using eduroam when away, and our branded SSID when home.


-Lee

Lee Badman | Network Architect
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Oliver Elliott
Sent: Wednesday, July 22, 2015 3:54 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

It would be interesting to hear why you wouldn't make eduroam your primary 
SSID, is it technical reasons or one of branding?

On 21 July 2015 at 20:39, Lee H Badman 
mailto:lhbad...@syr.edu>> wrote:
Similar here. No desire to move to eduroam as primary SSID, but it’s getting 
fair amount of use with communications efforts.

Lee Badman | Network Architect
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Wang, Yu
Sent: Tuesday, July 21, 2015 1:37 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

When we rolled out eduroam, our ITS PR Team published the news in university’s 
newsletter ‘State’.

http://unicomm.fsu.edu/documents/state/state-2014-03-31.pdf

ITS put up webpages for eduroam:

http://its.fsu.edu/Network/NetworkMainCampus/WiFi/eduroa

Re: [WIRELESS-LAN] SSID jumping with Win 8.1 (Surface Pro 3) on Aruba

[Kevin McCormick]

Not sure if this will help at all.

With Cisco the surface will not connect to a secure SSID with PMF dot1x 
set as optional.


We had to disable PMF dot1x and only use dot1x.

There are some strange issues with the wireless on the Surface.

Kevin McCormick
Western Illinois University

On 7/21/2015 3:37 PM, David Gillett wrote:


  Anybody else seen this?*I’ve seen devices reconnect to the sane SSID 
as a previous session, and I believe I’ve seen them connect to an SSID 
that was “the only one visible.”  But twice now, I’ve seen my Surface 
Pro 3, in the midst of logging in to our “primary” SSID, suddenly 
bring up the login page for our secondary “guest” Wi-Fi service, to 
which it had never previously been connected….
  Is this a Windpws 8.1 (mis)feature?  An Aruba bug?  A quirk of the 
wireless interface chip Microsoft chose to use in he Surface Pro 3? *


  Or perhaps something else, stranger than I can imagine?

David Gillett CISSP CCNP

** Participation and subscription information for this 
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RE: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

[Drury, Mary]

I had that issue with 1702.
Solution from TAC was to ssh to AP:
Debug capwap console cli
Capwap ap controller ip address {IP_of_WLC}

It works, but as you say, massively annoying.
There is a suspicion that having the AP come up in the same vlan as the WLC - 
my aps are in 4 different vlans, none of which are the vlan for WLC  - that it 
would find the controller.

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Britton Anderson
Sent: Wednesday, July 22, 2015 12:38 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

Not with 2702's but 3702's, we had a batch come in enabled in Bridge mode out 
of the box. In which case you have to login to your controller and add the MAC 
address in the filter to allow it to associate. Then let it download the image, 
then change the mode. 

Massively annoying, but sometimes that's how it goes...




Britton Anderson   |  Senior Network 
Communications Specialist |  University of Alaska 
  | 907.450.8250   


On Wed, Jul 22, 2015 at 9:15 AM, Mark Elley  wrote:


This sounds very much like the problem we had with 20+ 2702I-E-K9 APs.  
It's a bug in the firmware - no idea how it got through testing...

We had to serially config them all by hand - very painful.

Process was...

*   Get MAC address of AP into your DHCP server
*   Boot AP

*   Using serial cable - enable -> Cisco

*   Type: capwap ap controller ip address w.x.y.z (in a few seconds 
the AP will start firmware upgrade - AP flashing blue)

*   When you get the usual "Not in Bound state" error, login to the 
CLI Uesrname: Cisco, Password: Cisco

*   enable -> Cisco

*   Type: clear lwapp private-config (AP will now start chatting to 
wism w.x.y.z)



Apologies if this is not the same issue but if it is it will save you 
an awful lot of time trying to figure it out.

We also saw the issue Jezz mentioned with two MAC addresses.  That was 
easier to overcome!

Mark

Wireless Service Manager
IT Services, University of Bristol 

On 22 July 2015 at 17:48, Bahr, Deb  wrote:


I am trying to deploy the 2702E AP's with 5508 wireless 
controllers and am seeing the following error:


Could not discover WLC.  Either IP address is not assigned or 
assigned IP is wrong.  Renewing DHCP IP.  It will receive an IP address, and 
then continue this error message and keep trying to renew DHCP IP.


I can connect a AIR-CAP2702I to the same PoE switch and it 
connects flawlessly.   I'm not sure why the 2702I will work and not the 2702E.


Has anyone else ran into this issue?


-- 

Deb Bahr
Department of Information Technology
db...@.coe.edu   |319-399-8877



  
    
      
   
 




Coe College Confidentiality Notice: Since email messages are 
transmitted over the Internet, Coe College cannot assure that such messages are 
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decide not to use email to communicate with Coe College. This message and any 
attachments are covered by the Electronic Communication Privacy Act, 18 USC 
Section 2510-2515, and may contain confidential and privileged information that 
is protected by law, including FERPA. The information contained herein is 
transmitted for the sole use of the intended recipient(s). If you are not the 
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you are hereby notified that any use, dissemination, copying or retention of 
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received this email in error, please notify the sender immediately and 
permanently delete this email and all attachments.

 

** Participation and subscription information for this 
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RE: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

[Joey Rego]

Hey Deb,

You may also want to review this.  
http://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/97066-dhcp-option-43-00.html

Maybe all you need is to add option 43 with the hex of the ip address for the 
controller. Hope this helps you.

Joey Rego
Network Security Administrator
Information Technology
3601 North Military Trail
Boca Raton, FL 33431
T: 561-237-7982
jr...@lynn.edu
1-800-888-5986 | www.lynn.edu
[cid:image002.jpg@01CF442D.90504330]

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Britton Anderson
Sent: Wednesday, July 22, 2015 1:38 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

Not with 2702's but 3702's, we had a batch come in enabled in Bridge mode out 
of the box. In which case you have to login to your controller and add the MAC 
address in the filter to allow it to associate. Then let it download the image, 
then change the mode.

Massively annoying, but sometimes that's how it goes...



Britton Anderson |

 Senior Network Communications Specialist |

 University of Alaska |

 907.450.8250



On Wed, Jul 22, 2015 at 9:15 AM, Mark Elley 
mailto:mark.el...@bristol.ac.uk>> wrote:
This sounds very much like the problem we had with 20+ 2702I-E-K9 APs.  It's a 
bug in the firmware - no idea how it got through testing...

We had to serially config them all by hand - very painful.

Process was...

  *   Get MAC address of AP into your DHCP server
  *   Boot AP
  *   Using serial cable - enable -> Cisco
  *   Type: capwap ap controller ip address w.x.y.z (in a few seconds the AP 
will start firmware upgrade - AP flashing blue)
  *   When you get the usual "Not in Bound state" error, login to the CLI 
Uesrname: Cisco, Password: Cisco
  *   enable -> Cisco
  *   Type: clear lwapp private-config (AP will now start chatting to wism 
w.x.y.z)

Apologies if this is not the same issue but if it is it will save you an awful 
lot of time trying to figure it out.

We also saw the issue Jezz mentioned with two MAC addresses.  That was easier 
to overcome!

Mark

Wireless Service Manager
IT Services, University of Bristol

On 22 July 2015 at 17:48, Bahr, Deb mailto:db...@coe.edu>> wrote:
I am trying to deploy the 2702E AP's with 5508 wireless controllers and am 
seeing the following error:

Could not discover WLC.  Either IP address is not assigned or assigned IP is 
wrong.  Renewing DHCP IP.  It will receive an IP address, and then continue 
this error message and keep trying to renew DHCP IP.
I can connect a AIR-CAP2702I to the same PoE switch and it connects flawlessly. 
  I'm not sure why the 2702I will work and not the 2702E.
Has anyone else ran into this issue?

--
Deb Bahr
Department of Information Technology
db...@.coe.edu |319-399-8877

[http://coe.edu/images/coelogo-signature.jpg]
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Coe College Confidentiality Notice: Since email messages are transmitted over 
the Internet, Coe College cannot assure that such messages are secure. You 
should be careful in transmitting information to Coe College that you consider 
confidential. If you are uncomfortable with such risks, you may decide not to 
use email to communicate with Coe College. This message and any attachments are 
covered by the Electronic Communication Privacy Act, 18 USC Section 2510-2515, 
and may contain confidential and privileged information that is protected by 
law, including FERPA. The information contained herein is transmitted for the 
sole use of the intended recipient(s). If you are not the intended recipient or 
designated agent of the recipient of such information, you are hereby notified 
that any use, dissemination, copying or retention of this email or the 
information contained herein is by law strictly prohibited and may subject you 
to penalties under federal and/or state law. If you received this email in 
error, please notify the sender immediately and permanently delete this email 
and all attachments.


** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
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** Participation and subscription information for this EDUCAUSE 
Constituent G

Re: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

[Britton Anderson]

Not with 2702's but 3702's, we had a batch come in enabled in Bridge mode
out of the box. In which case you have to login to your controller and add
the MAC address in the filter to allow it to associate. Then let it
download the image, then change the mode.

Massively annoying, but sometimes that's how it goes...




Britton Anderson  | Senior Network Communications
Specialist | University of Alaska  | 907.450.8250

On Wed, Jul 22, 2015 at 9:15 AM, Mark Elley 
wrote:

> This sounds very much like the problem we had with 20+ 2702I-E-K9 APs.
> It's a bug in the firmware - no idea how it got through testing...
>
> We had to serially config them all by hand - very painful.
>
> Process was...
>
>- Get MAC address of AP into your DHCP server
>- Boot AP
>- Using serial cable - enable -> Cisco
>- Type: *capwap ap controller ip address w.x.y.z* (in a few seconds
>the AP will start firmware upgrade - AP flashing blue)
>- When you get the usual "Not in Bound state" error, login to the CLI
>Uesrname: Cisco, Password: Cisco
>- enable -> Cisco
>- Type: *clear lwapp private-config* (AP will now start chatting to
>wism w.x.y.z)
>
>
> Apologies if this is not the same issue but if it is it will save you an
> awful lot of time trying to figure it out.
>
> We also saw the issue Jezz mentioned with two MAC addresses.  That was
> easier to overcome!
>
> Mark
>
> Wireless Service Manager
> IT Services, University of Bristol
>
> On 22 July 2015 at 17:48, Bahr, Deb  wrote:
>
>> I am trying to deploy the 2702E AP's with 5508 wireless controllers and
>> am seeing the following error:
>>
>> Could not discover WLC.  Either IP address is not assigned or assigned IP
>> is wrong.  Renewing DHCP IP.  It will receive an IP address, and then
>> continue this error message and keep trying to renew DHCP IP.
>>
>> I can connect a AIR-CAP2702I to the same PoE switch and it connects
>> flawlessly.   I'm not sure why the 2702I will work and not the 2702E.
>>
>> Has anyone else ran into this issue?
>>
>> --
>>
>> *Deb Bahr*Department of Information Technology
>> db...@.coe.edu  |*319-399-8877 <319-399-8877>*
>>
>>  
>>   
>> 
>> 
>> 
>>
>> *Coe College Confidentiality Notice: Since email messages are transmitted
>> over the Internet, Coe College cannot assure that such messages are secure.
>> You should be careful in transmitting information to Coe College that you
>> consider confidential. If you are uncomfortable with such risks, you may
>> decide not to use email to communicate with Coe College. This message and
>> any attachments are covered by the Electronic Communication Privacy Act, 18
>> USC Section 2510-2515, and may contain confidential and privileged
>> information that is protected by law, including FERPA. The information
>> contained herein is transmitted for the sole use of the intended
>> recipient(s). If you are not the intended recipient or designated agent of
>> the recipient of such information, you are hereby notified that any use,
>> dissemination, copying or retention of this email or the information
>> contained herein is by law strictly prohibited and may subject you to
>> penalties under federal and/or state law. If you received this email in
>> error, please notify the sender immediately and permanently delete this
>> email and all attachments.*
>>
>>
>>  ** Participation and subscription information for this EDUCAUSE
>> Constituent Group discussion list can be found at
>> http://www.educause.edu/groups/.
>>
>>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/groups/.
>
>

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

Re: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

[Mark Elley]

This sounds very much like the problem we had with 20+ 2702I-E-K9 APs.
It's a bug in the firmware - no idea how it got through testing...

We had to serially config them all by hand - very painful.

Process was...

   - Get MAC address of AP into your DHCP server
   - Boot AP
   - Using serial cable - enable -> Cisco
   - Type: *capwap ap controller ip address w.x.y.z* (in a few seconds the
   AP will start firmware upgrade - AP flashing blue)
   - When you get the usual "Not in Bound state" error, login to the CLI
   Uesrname: Cisco, Password: Cisco
   - enable -> Cisco
   - Type: *clear lwapp private-config* (AP will now start chatting to wism
   w.x.y.z)


Apologies if this is not the same issue but if it is it will save you an
awful lot of time trying to figure it out.

We also saw the issue Jezz mentioned with two MAC addresses.  That was
easier to overcome!

Mark

Wireless Service Manager
IT Services, University of Bristol

On 22 July 2015 at 17:48, Bahr, Deb  wrote:

> I am trying to deploy the 2702E AP's with 5508 wireless controllers and am
> seeing the following error:
>
> Could not discover WLC.  Either IP address is not assigned or assigned IP
> is wrong.  Renewing DHCP IP.  It will receive an IP address, and then
> continue this error message and keep trying to renew DHCP IP.
>
> I can connect a AIR-CAP2702I to the same PoE switch and it connects
> flawlessly.   I'm not sure why the 2702I will work and not the 2702E.
>
> Has anyone else ran into this issue?
>
> --
>
> *Deb Bahr*Department of Information Technology
> db...@.coe.edu  |*319-399-8877 <319-399-8877>*
>
>  
>   
> 
> 
> 
>
> *Coe College Confidentiality Notice: Since email messages are transmitted
> over the Internet, Coe College cannot assure that such messages are secure.
> You should be careful in transmitting information to Coe College that you
> consider confidential. If you are uncomfortable with such risks, you may
> decide not to use email to communicate with Coe College. This message and
> any attachments are covered by the Electronic Communication Privacy Act, 18
> USC Section 2510-2515, and may contain confidential and privileged
> information that is protected by law, including FERPA. The information
> contained herein is transmitted for the sole use of the intended
> recipient(s). If you are not the intended recipient or designated agent of
> the recipient of such information, you are hereby notified that any use,
> dissemination, copying or retention of this email or the information
> contained herein is by law strictly prohibited and may subject you to
> penalties under federal and/or state law. If you received this email in
> error, please notify the sender immediately and permanently delete this
> email and all attachments.*
>
>
>  ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/groups/.
>
>

**
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discussion list can be found at http://www.educause.edu/groups/.

RE: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

[Palmer J . D . F .]

Hi,

We’ve had an issue with AIR-CAP2702I’s doing this, the issue was they were 
presenting 2 MAC addresses, the one on the sticker, and the next on in the 
sequence; it’s this next in sequence which was requesting DHCP.
We had to register two MACs for each AP for DHCP.  Once the AP has updated its 
image from the controller it reverts back to using the MAC on the label and 
everything is as should be.
TBH it pretty annoying, we’ve had around 200 out of 400 units do this.

Whether this is your issue I’m unsure, but it’s worth checking; also make sure 
your switch ports are configured up to accept multiple MACs.

Cheers,
Jezz.

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Bahr, Deb
Sent: 22 July 2015 17:48
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Cisco AIR-CAP2702E could not discover WLC

I am trying to deploy the 2702E AP's with 5508 wireless controllers and am 
seeing the following error:

Could not discover WLC.  Either IP address is not assigned or assigned IP is 
wrong.  Renewing DHCP IP.  It will receive an IP address, and then continue 
this error message and keep trying to renew DHCP IP.
I can connect a AIR-CAP2702I to the same PoE switch and it connects flawlessly. 
  I'm not sure why the 2702I will work and not the 2702E.
Has anyone else ran into this issue?

--
Deb Bahr
Department of Information Technology
db...@.coe.edu |319-399-8877

[http://coe.edu/images/coelogo-signature.jpg]
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[http://www.coe.edu/images/social/YT-C.png] 
  
[http://www.coe.edu/images/social/LI-C.png] 
  
[http://www.coe.edu/images/social/IG-C.png] 


Coe College Confidentiality Notice: Since email messages are transmitted over 
the Internet, Coe College cannot assure that such messages are secure. You 
should be careful in transmitting information to Coe College that you consider 
confidential. If you are uncomfortable with such risks, you may decide not to 
use email to communicate with Coe College. This message and any attachments are 
covered by the Electronic Communication Privacy Act, 18 USC Section 2510-2515, 
and may contain confidential and privileged information that is protected by 
law, including FERPA. The information contained herein is transmitted for the 
sole use of the intended recipient(s). If you are not the intended recipient or 
designated agent of the recipient of such information, you are hereby notified 
that any use, dissemination, copying or retention of this email or the 
information contained herein is by law strictly prohibited and may subject you 
to penalties under federal and/or state law. If you received this email in 
error, please notify the sender immediately and permanently delete this email 
and all attachments.


** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
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**
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discussion list can be found at http://www.educause.edu/groups/.

Cisco AIR-CAP2702E could not discover WLC

[Bahr, Deb]

I am trying to deploy the 2702E AP's with 5508 wireless controllers and am
seeing the following error:

Could not discover WLC.  Either IP address is not assigned or assigned IP
is wrong.  Renewing DHCP IP.  It will receive an IP address, and then
continue this error message and keep trying to renew DHCP IP.

I can connect a AIR-CAP2702I to the same PoE switch and it connects
flawlessly.   I'm not sure why the 2702I will work and not the 2702E.

Has anyone else ran into this issue?

-- 

*Deb Bahr*Department of Information Technology
db...@.coe.edu  |*319-399-8877*

 
  




*Coe College Confidentiality Notice: Since email messages are transmitted
over the Internet, Coe College cannot assure that such messages are secure.
You should be careful in transmitting information to Coe College that you
consider confidential. If you are uncomfortable with such risks, you may
decide not to use email to communicate with Coe College. This message and
any attachments are covered by the Electronic Communication Privacy Act, 18
USC Section 2510-2515, and may contain confidential and privileged
information that is protected by law, including FERPA. The information
contained herein is transmitted for the sole use of the intended
recipient(s). If you are not the intended recipient or designated agent of
the recipient of such information, you are hereby notified that any use,
dissemination, copying or retention of this email or the information
contained herein is by law strictly prohibited and may subject you to
penalties under federal and/or state law. If you received this email in
error, please notify the sender immediately and permanently delete this
email and all attachments.*

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

RE: [WIRELESS-LAN] eduroam Advertising

[Wang, Yu]

Our No. 1 eduroam visiting institute is Clemson University, based on unique IDs 
(They don’t use random outer tunnel IDs) authenticated. The distance second is 
UF.

I knew our initial advertising reached our audience when I saw first FSU 
employee used eduroam away was an English major professor and first FSU student 
was a Spanish major student. The eduroam information was brought to us by a 
Computer Science professor who travels and teaches overseas.


Yu Wang
Core, ITS
The Florida State University
Tallahassee, FL 32306

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Philippe Hanset
Sent: Wednesday, July 22, 2015 9:29 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

I always make a point to interview students and faculty about eduroam during my 
travels or in my town if the opportunity arises

These interviewees are from eduroam enabled Universities and Colleges from 
around the world and are rarely aware of the service.
My last interview was with a Canadian student from McGill who spent one month 
traveling European Cities
…she was bummed to learn on her way back home in line at the airport that she 
missed on that great opportunity considering that free Wi-FI
hotspots are not always easy to find. Now she knows !

IT departments turn eduroam on and the communication to the University 
community is highly variable depending on the school.
I know that Clemson University uses eduroam as their primary secure SSID and 
did a massive information campaign. As a result we saw a lot of Clemson
authentications in our logs showing that the Clemson Community used the service 
when traveling.

What is the right approach to inform the community about eduroam? (here are 
potential suggestions)

-Include a paragraph in the “orientation” material (my son did his school 
orientation last month and was puzzled that the Wireless section had nothing on 
eduroam and its roaming benefit)
-Let the study abroad office know about eduroam and advertise for the service 
in that office
-Do a mass email (not always popular and will have to be repeated until eduroam 
becomes part of the knowhow)
-Include it in the University media (also needs to be repeated until it becomes 
part of the knowhow)

What else?

The most successful approach that we have seen is using eduroam as primary SSID 
but not every school is willing or ready to do so, and even in that case the 
communication
about the roaming aspect has to be done properly!

Once you enable eduroam for your campus, definitely ask your communication 
department if they can help you spread the word.
(there is some customizable material for your school at 
www.eduroam.org…click on Media & Logo (left hand side)

 Best,

Philippe

Philippe Hanset
www.eduroam.us



On Jul 22, 2015, at 8:16 AM, Lee H Badman 
mailto:lhbad...@syr.edu>> wrote:

Branding. “Orange” is deeply embedded in our University culture. With dozens of 
thousands of wireless clients on the network daily, AirOrange SSID is one more 
facet of that culture. Eduroam is there for those who need it (single-digit 
percentage of all users), and they tend to find it just fine. Our travelers 
also have no issue using eduroam when away, and our branded SSID when home.


-Lee

Lee Badman | Network Architect
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Oliver Elliott
Sent: Wednesday, July 22, 2015 3:54 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

It would be interesting to hear why you wouldn't make eduroam your primary 
SSID, is it technical reasons or one of branding?

On 21 July 2015 at 20:39, Lee H Badman 
mailto:lhbad...@syr.edu>> wrote:
Similar here. No desire to move to eduroam as primary SSID, but it’s getting 
fair amount of use with communications efforts.

Lee Badman | Network Architect
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Wang, Yu
Sent: Tuesday, July 21, 2015 1:37 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

When we rolled out eduroam, our ITS PR Team published the news in university’s 
news

RE: SSID jumping with Win 8.1 (Surface Pro 3) on Aruba

[Hinson, Matthew P]

I’ve seen my test laptop (Latitude D630 + Intel 7260-AC) with Windows 10 Tech 
Preview on it do this. I think the enabled-by-default Wi-Fi Sense feature that 
seeks out open Wi-Fi is the culprit, at least for me.

 

I really have to question the logic of having a computer auto-connect to any 
unsecured network that it comes across…. After connecting to our .1X network, 
it usually stays there, but at first boot if the EAP auth takes more than a few 
seconds it gives up and goes for the guest network even though I’ve deleted the 
profile for said guest network.

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Chuck Enfield
Sent: Wednesday, July 22, 2015 9:03 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] SSID jumping with Win 8.1 (Surface Pro 3) on Aruba

 

I’m having similar problem on a Win7 SP1 laptop.  When I enable my wireless 
adapter it connects to our guest network instead of our 802.1X network.  The 
order of the profiles in the network list doesn’t matter, and even deleting the 
guest network profile doesn’t help.  Once I manually choose the 1x network it 
doesn’t generally “jump” to guest, but I recall that happening at least once.  
My theory was that my connection dropped, giving my machine a chance to 
exercise its newly-found preference for the guest network over all others.  I 
don’t have this problem on any other devices, and I haven’t heard any reports 
from anybody else yet, so I assumed my laptop was the problem.  That said, the 
laptop was problem-free for years.  If the problem coincided with an AOS 
upgrade, I failed to make the connection.

 

When I thought this was just a problem with my laptop I opted to work around 
it, but maybe it deserves some attention.  Windows devices make up a modest 
percentage of our wireless clients, so others could be having the same 
experience and word just hasn’t reached me yet.  I’ll get a packet capture next 
time I put this device on the Wi-Fi.  If I turn up anything suspicious I’ll 
post to the group.

 

Chuck Enfield

Manager, Wireless Systems & Engineering

Telecommunications & Networking Services

The Pennsylvania State University

110H, USB2, UP, PA 16802

ph: 814.863.8715

fx: 814.865.3988

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Osborne, Bruce W 
(Network Services)
Sent: Wednesday, July 22, 2015 7:27 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
 
Subject: Re: [WIRELESS-LAN] SSID jumping with Win 8.1 (Surface Pro 3) on Aruba

 

I have not seen this here at Liberty University with our Aruba 6.3.1.16 
network. We will be moving to 6.4 soon.

 

In fact, I use a Surface Pro 3 as my daily computer.

 

​

 

Bruce Osborne

Wireless Engineer

IT Infrastructure & Media Solutions

 

(434) 592-4229

 

LIBERTY UNIVERSITY

Training Champions for Christ since 1971

 

From: David Gillett [mailto:gillettda...@fhda.edu] 
Sent: Tuesday, July 21, 2015 4:37 PM
Subject: SSID jumping with Win 8.1 (Surface Pro 3) on Aruba

 

  Anybody else seen this?  I’ve seen devices reconnect to the sane SSID as a 
previous session, and I believe I’ve seen them connect to an SSID that was “the 
only one visible.”  But twice now, I’ve seen my Surface Pro 3, in the midst of 
logging in to our “primary” SSID, suddenly bring up the login page for our 
secondary “guest” Wi-Fi service, to which it had never previously been 
connected….
  Is this a Windpws 8.1 (mis)feature?  An Aruba bug?  A quirk of the wireless 
interface chip Microsoft chose to use in he Surface Pro 3?  



 

   Or perhaps something else, stranger than I can imagine?

 

David Gillett CISSP CCNP

 

** Participation and subscription information for this EDUCAUSE 
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** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
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** Participation and subscription information for this EDUCAUSE 
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smime.p7s
Description: S/MIME cryptographic signature

Re: [WIRELESS-LAN] eduroam Advertising

[Nocifore,Matthew]

Excellent message Philippe.  Thanks.

Always many factors to consider when selecting or changing a primary ssid. If 
you are considering eduroam as your primary ssid, you may want to consider if 
you have any campus borders that might currently or in the future hear eduroam 
from nearby rf neighbors.  Certainly more of an issue in urban environments.

In Philadelphia, Drexel University and University of Pennsylvania share an 
urban campus border where we hear each others radios.  Both institutions also 
lease space in a University City Science Center complex (kind of like a colo 
facility for science and innovation)  and we have identified spaces where 
building occupants can bounce between eduroam networks from each institution.

Lets just say joint management of such issues is easier and perhaps a less 
urgent priority when your primary campus ssid isn't impacted by the overlap. :-)

Maybe Philippe has some good stories for us about multi-campus eduroam 
collaborations!


On Jul 22, 2015 (Wed), at 9:29 AM, Philippe Hanset wrote:

I always make a point to interview students and faculty about eduroam during my 
travels or in my town if the opportunity arises

These interviewees are from eduroam enabled Universities and Colleges from 
around the world and are rarely aware of the service.
My last interview was with a Canadian student from McGill who spent one month 
traveling European Cities
…she was bummed to learn on her way back home in line at the airport that she 
missed on that great opportunity considering that free Wi-FI
hotspots are not always easy to find. Now she knows !

IT departments turn eduroam on and the communication to the University 
community is highly variable depending on the school.
I know that Clemson University uses eduroam as their primary secure SSID and 
did a massive information campaign. As a result we saw a lot of Clemson
authentications in our logs showing that the Clemson Community used the service 
when traveling.

What is the right approach to inform the community about eduroam? (here are 
potential suggestions)

-Include a paragraph in the “orientation” material (my son did his school 
orientation last month and was puzzled that the Wireless section had nothing on 
eduroam and its roaming benefit)
-Let the study abroad office know about eduroam and advertise for the service 
in that office
-Do a mass email (not always popular and will have to be repeated until eduroam 
becomes part of the knowhow)
-Include it in the University media (also needs to be repeated until it becomes 
part of the knowhow)

What else?

The most successful approach that we have seen is using eduroam as primary SSID 
but not every school is willing or ready to do so, and even in that case the 
communication
about the roaming aspect has to be done properly!

Once you enable eduroam for your campus, definitely ask your communication 
department if they can help you spread the word.
(there is some customizable material for your school at 
www.eduroam.org…click on Media & Logo (left hand side)

 Best,

Philippe

Philippe Hanset
www.eduroam.us



**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

Re: [WIRELESS-LAN] eduroam Advertising

[Chuck Anderson]

We are doing dual-SSID enrollment, so anyone who configures their
device to work on our branded SSID will also be configured to work on
eduroam.  While this doesn't help get the word out, it does mean if
people travel with their device, it should just connect automatically
and start working.

I was pleasently surprised when my phone connected at a university in
Turkey last month :-)

On Wed, Jul 22, 2015 at 09:29:12AM -0400, Philippe Hanset wrote:
> I always make a point to interview students and faculty about eduroam during 
> my travels or in my town if the opportunity arises
> 
> These interviewees are from eduroam enabled Universities and Colleges from 
> around the world and are rarely aware of the service.
> My last interview was with a Canadian student from McGill who spent one month 
> traveling European Cities
> …she was bummed to learn on her way back home in line at the airport that she 
> missed on that great opportunity considering that free Wi-FI
> hotspots are not always easy to find. Now she knows !
> 
> IT departments turn eduroam on and the communication to the University 
> community is highly variable depending on the school.
> I know that Clemson University uses eduroam as their primary secure SSID and 
> did a massive information campaign. As a result we saw a lot of Clemson
> authentications in our logs showing that the Clemson Community used the 
> service when traveling.
> 
> What is the right approach to inform the community about eduroam? (here are 
> potential suggestions)
> 
> -Include a paragraph in the “orientation” material (my son did his school 
> orientation last month and was puzzled that the Wireless section had nothing 
> on eduroam and its roaming benefit)
> -Let the study abroad office know about eduroam and advertise for the service 
> in that office
> -Do a mass email (not always popular and will have to be repeated until 
> eduroam becomes part of the knowhow)
> -Include it in the University media (also needs to be repeated until it 
> becomes part of the knowhow)
> 
> What else?
> 
> The most successful approach that we have seen is using eduroam as primary 
> SSID but not every school is willing or ready to do so, and even in that case 
> the communication
> about the roaming aspect has to be done properly!
> 
> Once you enable eduroam for your campus, definitely ask your communication 
> department if they can help you spread the word.
> (there is some customizable material for your school at www.eduroam.org 
> …click on Media & Logo (left hand side)
> 
>  Best,
> 
> Philippe
> 
> Philippe Hanset
> www.eduroam.us
> 
> 
> 
> > On Jul 22, 2015, at 8:16 AM, Lee H Badman  wrote:
> > 
> > Branding. “Orange” is deeply embedded in our University culture. With 
> > dozens of thousands of wireless clients on the network daily, AirOrange 
> > SSID is one more facet of that culture. Eduroam is there for those who need 
> > it (single-digit percentage of all users), and they tend to find it just 
> > fine. Our travelers also have no issue using eduroam when away, and our 
> > branded SSID when home.
> >  
> >  
> > -Lee
> >  
> > Lee Badman | Network Architect
> > 
> > Information Technology Services
> > 206 Machinery Hall
> > 120 Smith Drive
> > Syracuse, New York 13244
> > 
> > t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu 
> >  w its.syr.edu 
> > SYRACUSE UNIVERSITY
> > syr.edu 
> >  
> > From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
> > [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
> > ] On Behalf Of Oliver Elliott
> > Sent: Wednesday, July 22, 2015 3:54 AM
> > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
> > 
> > Subject: Re: [WIRELESS-LAN] eduroam Advertising
> >  
> > It would be interesting to hear why you wouldn't make eduroam your primary 
> > SSID, is it technical reasons or one of branding?
> >  
> > On 21 July 2015 at 20:39, Lee H Badman  > > wrote:
> > Similar here. No desire to move to eduroam as primary SSID, but it’s 
> > getting fair amount of use with communications efforts.
> >  
> > Lee Badman | Network Architect
> > 
> > Information Technology Services
> > 206 Machinery Hall
> > 120 Smith Drive
> > Syracuse, New York 13244
> > 
> > t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu 
> >  w its.syr.edu 
> > SYRACUSE UNIVERSITY
> > syr.edu 
> >  
> > From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
> > [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
> > ] On Behalf Of Wang, Yu
> > Sent: Tuesday, July 21, 2015 1:37 PM
> > To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
> > 
> > Subject: Re: [WIRELESS-LAN] eduroam Advertising
> >  
> > When we rolled out eduroam, our ITS PR Team published the 

RE: [WIRELESS-LAN] eduroam Advertising

[Turner, Ryan H]

My feeling is that most of the clients we serve are going to take the past of 
least resistance.  Taking the time to onboard a second SSID is likely not going 
to happen for the majority of clients until it is the primary SSID.We 
ultimately decided that a the branding decision wasn’t the overweighing 
concern, here, but that obviously is going to vary wildly from institution to 
institution.  We will likely have over 60,000 wireless clients connecting every 
day to eduroam, and I think that is the ultimate advertising campaign.

Ryan H Turner
Senior Network Engineer
The University of North Carolina at Chapel Hill
CB 1150 Chapel Hill, NC 27599
+1 919 445 0113 Office
+1 919 274 7926 Mobile

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Lee H Badman
Sent: Wednesday, July 22, 2015 8:16 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

Branding. “Orange” is deeply embedded in our University culture. With dozens of 
thousands of wireless clients on the network daily, AirOrange SSID is one more 
facet of that culture. Eduroam is there for those who need it (single-digit 
percentage of all users), and they tend to find it just fine. Our travelers 
also have no issue using eduroam when away, and our branded SSID when home.


-Lee

Lee Badman | Network Architect
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Oliver Elliott
Sent: Wednesday, July 22, 2015 3:54 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

It would be interesting to hear why you wouldn't make eduroam your primary 
SSID, is it technical reasons or one of branding?

On 21 July 2015 at 20:39, Lee H Badman 
mailto:lhbad...@syr.edu>> wrote:
Similar here. No desire to move to eduroam as primary SSID, but it’s getting 
fair amount of use with communications efforts.

Lee Badman | Network Architect
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Wang, Yu
Sent: Tuesday, July 21, 2015 1:37 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

When we rolled out eduroam, our ITS PR Team published the news in university’s 
newsletter ‘State’.

http://unicomm.fsu.edu/documents/state/state-2014-03-31.pdf

ITS put up webpages for eduroam:

http://its.fsu.edu/Network/NetworkMainCampus/WiFi/eduroam


ITS also made an announcement to university’s mailing list, nolenet:

===Copy of announcement 
email==
[cid:image001.png@01CF6075.92191070]

In March 2014, Information Technology Services (ITS) joined eduroam, a free, 
secure, worldwide Internet access service that allows members to easily connect 
their mobile device to Wi-Fi when visiting other participating institutions. 
Please share this information with researchers, staff and students in your unit 
who may be traveling away from Florida State University this summer.

When
Available now

What
FSU faculty, staff and students can now connect to wireless Internet at 
thousands of participating universities around the globe at no charge. As a 
reciprocal service, campus visitors, including researchers and international 
students, from other participating institutions enjoy free wireless access when 
visiting Florida State.

Impact
Whether a researcher traveling overseas, an employee attending a regional 
symposium or a student studying abroad, all Florida State faculty, staff and 
students can access immediate Internet connectivity at any participating 
institution, and all guests from participating institutions can access secure 
Wi-Fi at Florida State without any special provisioning or preparation.

Details
Setup and login instructions for eduroam can be found on the ITS 
website. The eduroam 
network at Florida State is available only to guests. Florida State users 
should continue to use FSU’s existing wireless networks, FSUSecure, when on 
main campus, and eduroam when they travel. A complete list of more than 5,000 
participating institutions throughout the United States and worldwide can be 
found online at www.eduroam.org.

Re: [WIRELESS-LAN] eduroam Advertising

[Philippe Hanset]

I always make a point to interview students and faculty about eduroam during my 
travels or in my town if the opportunity arises

These interviewees are from eduroam enabled Universities and Colleges from 
around the world and are rarely aware of the service.
My last interview was with a Canadian student from McGill who spent one month 
traveling European Cities
…she was bummed to learn on her way back home in line at the airport that she 
missed on that great opportunity considering that free Wi-FI
hotspots are not always easy to find. Now she knows !

IT departments turn eduroam on and the communication to the University 
community is highly variable depending on the school.
I know that Clemson University uses eduroam as their primary secure SSID and 
did a massive information campaign. As a result we saw a lot of Clemson
authentications in our logs showing that the Clemson Community used the service 
when traveling.

What is the right approach to inform the community about eduroam? (here are 
potential suggestions)

-Include a paragraph in the “orientation” material (my son did his school 
orientation last month and was puzzled that the Wireless section had nothing on 
eduroam and its roaming benefit)
-Let the study abroad office know about eduroam and advertise for the service 
in that office
-Do a mass email (not always popular and will have to be repeated until eduroam 
becomes part of the knowhow)
-Include it in the University media (also needs to be repeated until it becomes 
part of the knowhow)

What else?

The most successful approach that we have seen is using eduroam as primary SSID 
but not every school is willing or ready to do so, and even in that case the 
communication
about the roaming aspect has to be done properly!

Once you enable eduroam for your campus, definitely ask your communication 
department if they can help you spread the word.
(there is some customizable material for your school at www.eduroam.org 
…click on Media & Logo (left hand side)

 Best,

Philippe

Philippe Hanset
www.eduroam.us



> On Jul 22, 2015, at 8:16 AM, Lee H Badman  wrote:
> 
> Branding. “Orange” is deeply embedded in our University culture. With dozens 
> of thousands of wireless clients on the network daily, AirOrange SSID is one 
> more facet of that culture. Eduroam is there for those who need it 
> (single-digit percentage of all users), and they tend to find it just fine. 
> Our travelers also have no issue using eduroam when away, and our branded 
> SSID when home.
>  
>  
> -Lee
>  
> Lee Badman | Network Architect
> 
> Information Technology Services
> 206 Machinery Hall
> 120 Smith Drive
> Syracuse, New York 13244
> 
> t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu 
>  w its.syr.edu 
> SYRACUSE UNIVERSITY
> syr.edu 
>  
> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
> [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
> ] On Behalf Of Oliver Elliott
> Sent: Wednesday, July 22, 2015 3:54 AM
> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
> 
> Subject: Re: [WIRELESS-LAN] eduroam Advertising
>  
> It would be interesting to hear why you wouldn't make eduroam your primary 
> SSID, is it technical reasons or one of branding?
>  
> On 21 July 2015 at 20:39, Lee H Badman  > wrote:
> Similar here. No desire to move to eduroam as primary SSID, but it’s getting 
> fair amount of use with communications efforts.
>  
> Lee Badman | Network Architect
> 
> Information Technology Services
> 206 Machinery Hall
> 120 Smith Drive
> Syracuse, New York 13244
> 
> t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu 
>  w its.syr.edu 
> SYRACUSE UNIVERSITY
> syr.edu 
>  
> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
> [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
> ] On Behalf Of Wang, Yu
> Sent: Tuesday, July 21, 2015 1:37 PM
> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
> 
> Subject: Re: [WIRELESS-LAN] eduroam Advertising
>  
> When we rolled out eduroam, our ITS PR Team published the news in 
> university’s newsletter ‘State’.
>  
> http://unicomm.fsu.edu/documents/state/state-2014-03-31.pdf 
> 
>  
> ITS put up webpages for eduroam:
>  
> http://its.fsu.edu/Network/NetworkMainCampus/WiFi/eduroam 
> 
>  
>  
> ITS also made an announcement to university’s mailing list, nolenet:
>  
> ===Copy of announcement 
> email==
> 
> 
> In March 2014, Information Technology Services (ITS) joined eduroam, a free, 
> secure, worldwide Internet access service that allows members to easily 

RE: [WIRELESS-LAN] SSID jumping with Win 8.1 (Surface Pro 3) on Aruba

[Chuck Enfield]

I’m having similar problem on a Win7 SP1 laptop.  When I enable my wireless 
adapter it connects to our guest network instead of our 802.1X network.  The 
order of the profiles in the network list doesn’t matter, and even deleting 
the guest network profile doesn’t help.  Once I manually choose the 1x 
network it doesn’t generally “jump” to guest, but I recall that happening at 
least once.  My theory was that my connection dropped, giving my machine a 
chance to exercise its newly-found preference for the guest network over all 
others.  I don’t have this problem on any other devices, and I haven’t heard 
any reports from anybody else yet, so I assumed my laptop was the problem. 
That said, the laptop was problem-free for years.  If the problem coincided 
with an AOS upgrade, I failed to make the connection.



When I thought this was just a problem with my laptop I opted to work around 
it, but maybe it deserves some attention.  Windows devices make up a modest 
percentage of our wireless clients, so others could be having the same 
experience and word just hasn’t reached me yet.  I’ll get a packet capture 
next time I put this device on the Wi-Fi.  If I turn up anything suspicious 
I’ll post to the group.



Chuck Enfield

Manager, Wireless Systems & Engineering

Telecommunications & Networking Services

The Pennsylvania State University

110H, USB2, UP, PA 16802

ph: 814.863.8715

fx: 814.865.3988



From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Osborne, Bruce W 
(Network Services)
Sent: Wednesday, July 22, 2015 7:27 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] SSID jumping with Win 8.1 (Surface Pro 3) on 
Aruba



I have not seen this here at Liberty University with our Aruba 6.3.1.16 
network. We will be moving to 6.4 soon.



In fact, I use a Surface Pro 3 as my daily computer.







Bruce Osborne

Wireless Engineer

IT Infrastructure & Media Solutions



(434) 592-4229



LIBERTY UNIVERSITY

Training Champions for Christ since 1971



From: David Gillett [mailto:gillettda...@fhda.edu]
Sent: Tuesday, July 21, 2015 4:37 PM
Subject: SSID jumping with Win 8.1 (Surface Pro 3) on Aruba



  Anybody else seen this?  I’ve seen devices reconnect to the sane SSID as a 
previous session, and I believe I’ve seen them connect to an SSID that was 
“the only one visible.”  But twice now, I’ve seen my Surface Pro 3, in the 
midst of logging in to our “primary” SSID, suddenly bring up the login page 
for our secondary “guest” Wi-Fi service, to which it had never previously 
been connected….
  Is this a Windpws 8.1 (mis)feature?  An Aruba bug?  A quirk of the 
wireless interface chip Microsoft chose to use in he Surface Pro 3?

   Or perhaps something else, stranger than I can imagine?



David Gillett CISSP CCNP



** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.


**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

RE: [WIRELESS-LAN] eduroam Advertising

[Lee H Badman]

Branding. “Orange” is deeply embedded in our University culture. With dozens of 
thousands of wireless clients on the network daily, AirOrange SSID is one more 
facet of that culture. Eduroam is there for those who need it (single-digit 
percentage of all users), and they tend to find it just fine. Our travelers 
also have no issue using eduroam when away, and our branded SSID when home.


-Lee

Lee Badman | Network Architect
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Oliver Elliott
Sent: Wednesday, July 22, 2015 3:54 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

It would be interesting to hear why you wouldn't make eduroam your primary 
SSID, is it technical reasons or one of branding?

On 21 July 2015 at 20:39, Lee H Badman 
mailto:lhbad...@syr.edu>> wrote:
Similar here. No desire to move to eduroam as primary SSID, but it’s getting 
fair amount of use with communications efforts.

Lee Badman | Network Architect
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Wang, Yu
Sent: Tuesday, July 21, 2015 1:37 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] eduroam Advertising

When we rolled out eduroam, our ITS PR Team published the news in university’s 
newsletter ‘State’.

http://unicomm.fsu.edu/documents/state/state-2014-03-31.pdf

ITS put up webpages for eduroam:

http://its.fsu.edu/Network/NetworkMainCampus/WiFi/eduroam


ITS also made an announcement to university’s mailing list, nolenet:

===Copy of announcement 
email==
[cid:image001.png@01CF6075.92191070]

In March 2014, Information Technology Services (ITS) joined eduroam, a free, 
secure, worldwide Internet access service that allows members to easily connect 
their mobile device to Wi-Fi when visiting other participating institutions. 
Please share this information with researchers, staff and students in your unit 
who may be traveling away from Florida State University this summer.

When
Available now

What
FSU faculty, staff and students can now connect to wireless Internet at 
thousands of participating universities around the globe at no charge. As a 
reciprocal service, campus visitors, including researchers and international 
students, from other participating institutions enjoy free wireless access when 
visiting Florida State.

Impact
Whether a researcher traveling overseas, an employee attending a regional 
symposium or a student studying abroad, all Florida State faculty, staff and 
students can access immediate Internet connectivity at any participating 
institution, and all guests from participating institutions can access secure 
Wi-Fi at Florida State without any special provisioning or preparation.

Details
Setup and login instructions for eduroam can be found on the ITS 
website. The eduroam 
network at Florida State is available only to guests. Florida State users 
should continue to use FSU’s existing wireless networks, FSUSecure, when on 
main campus, and eduroam when they travel. A complete list of more than 5,000 
participating institutions throughout the United States and worldwide can be 
found online at www.eduroam.org.

Find out more about eduroam by visiting the ITS eduroam Web 
page.

Questions?
We’re here to help. Submit a support request or 
contact the ITS Service Desk at http://its.fsu.edu/ITS-Service-Desk or 
850-644-HELP(4357).

end of copy==

We broadcast SSID ‘eduroam’ alongside with ‘FSUSecure’. Since eduroam is 
alphabetically ahead of FSUSecure, users searching for wireless will always see 
eduroam listed at top.



Yu Wang
Core, ITS
The Florida State University
Tallahassee, FL 32306

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Higgins, Benjamin John
Sent: Tuesday, July 21, 2015 12:49 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] eduroam Advertising

Fellow WIRELESS-LANers:

We have successfully rolled out eduroam to 

RE: SSID jumping with Win 8.1 (Surface Pro 3) on Aruba

[Osborne, Bruce W (Network Services)]

I have not seen this here at Liberty University with our Aruba 6.3.1.16 
network. We will be moving to 6.4 soon.

In fact, I use a Surface Pro 3 as my daily computer.

​

Bruce Osborne
Wireless Engineer
IT Infrastructure & Media Solutions

(434) 592-4229

LIBERTY UNIVERSITY
Training Champions for Christ since 1971

From: David Gillett [mailto:gillettda...@fhda.edu]
Sent: Tuesday, July 21, 2015 4:37 PM
Subject: SSID jumping with Win 8.1 (Surface Pro 3) on Aruba

  Anybody else seen this?  I’ve seen devices reconnect to the sane SSID as a 
previous session, and I believe I’ve seen them connect to an SSID that was “the 
only one visible.”  But twice now, I’ve seen my Surface Pro 3, in the midst of 
logging in to our “primary” SSID, suddenly bring up the login page for our 
secondary “guest” Wi-Fi service, to which it had never previously been 
connected….
  Is this a Windpws 8.1 (mis)feature?  An Aruba bug?  A quirk of the wireless 
interface chip Microsoft chose to use in he Surface Pro 3?
   Or perhaps something else, stranger than I can imagine?

David Gillett CISSP CCNP

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

Re: [WIRELESS-LAN] eduroam Advertising

[Oliver Elliott]

It would be interesting to hear why you wouldn't make eduroam your primary
SSID, is it technical reasons or one of branding?

On 21 July 2015 at 20:39, Lee H Badman  wrote:

>  Similar here. No desire to move to eduroam as primary SSID, but it’s
> getting fair amount of use with communications efforts.
>
>
>
> *Lee Badman* | Network Architect
>
> Information Technology Services
> 206 Machinery Hall
> 120 Smith Drive
> Syracuse, New York 13244
>
> *t* 315.443.3003  * f* 315.443.4325   *e* lhbad...@syr.edu *w* its.syr.edu
>
> *SYRACUSE UNIVERSITY*
> syr.edu
>
>
>
> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *Wang, Yu
> *Sent:* Tuesday, July 21, 2015 1:37 PM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] eduroam Advertising
>
>
>
> When we rolled out eduroam, our ITS PR Team published the news in
> university’s newsletter ‘State’.
>
>
>
> http://unicomm.fsu.edu/documents/state/state-2014-03-31.pdf
>
>
>
> ITS put up webpages for eduroam:
>
>
>
> http://its.fsu.edu/Network/NetworkMainCampus/WiFi/eduroam
>
>
>
>
>
> ITS also made an announcement to university’s mailing list, nolenet:
>
>
>
> ===Copy of announcement
> email==
>
> *[image: cid:image001.png@01CF6075.92191070]*
>
>
> In March 2014, Information Technology Services (ITS) joined eduroam, a
> free, secure, worldwide Internet access service that allows members to
> easily connect their mobile device to Wi-Fi when visiting other
> participating institutions. Please share this information with researchers,
> staff and students in your unit who may be traveling away from Florida
> State University this summer.
>
> *When*
> Available now
>
> *What*
> FSU faculty, staff and students can now connect to wireless Internet at
> thousands of participating universities around the globe at no charge. As a
> reciprocal service, campus visitors, including researchers and
> international students, from other participating institutions enjoy free
> wireless access when visiting Florida State.
>
> *Impact*
> Whether a researcher traveling overseas, an employee attending a regional
> symposium or a student studying abroad, all Florida State faculty, staff
> and students can access immediate Internet connectivity at any
> participating institution, and all guests from participating institutions
> can access secure Wi-Fi at Florida State without any special provisioning
> or preparation.
>
> *Details*
> Setup and login instructions for eduroam can be found on the ITS website
> . The eduroam
> network at Florida State is available only to guests. Florida State users
> should continue to use FSU’s existing wireless networks, FSUSecure, when on
> main campus, and eduroam when they travel. A complete list of more than
> 5,000 participating institutions throughout the United States and worldwide
> can be found online at www.eduroam.org.
>  
> Find out more about eduroam by visiting the ITS eduroam Web page
> .
>
> *Questions?*
> We’re here to help. Submit a support request
>  or contact the ITS Service Desk at
> http://its.fsu.edu/ITS-Service-Desk or 850-644-HELP(4357).
>
> end of copy==
>
>
>
> We broadcast SSID ‘eduroam’ alongside with ‘FSUSecure’. Since eduroam is
> alphabetically ahead of FSUSecure, users searching for wireless will always
> see eduroam listed at top.
>
>
>
>
>
>
>
> Yu Wang
>
> Core, ITS
>
> The Florida State University
>
> Tallahassee, FL 32306
>
>
>
> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [
> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> ] *On Behalf Of *Higgins, Benjamin
> John
> *Sent:* Tuesday, July 21, 2015 12:49 PM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* [WIRELESS-LAN] eduroam Advertising
>
>
>
> Fellow WIRELESS-LANers:
>
>
>
> We have successfully rolled out eduroam to our campus.  However,
> everything we have tried to educate our campus appears to have fallen on
> deaf ears.  We still have large amounts of “Can I please have guest access”
> requests – even when we know they are coming from an institution that has
> eduroam.
>
>
>
> Has anyone mounted a successful campaign to educate their campus about
> eduroam?  Does anyone have flyers, marketing material, digital signage
> graphics that they are willing to share?
>
>
>
> Thank you very much!
>
>
>
> --ben
>
>
>
> --
> Benjamin J. Higgins (‘97), JNCIA-Junos |  bjhigg...@wpi.edu
> Network Engineer   |  Office 508.831.4860
> Worcester Polytechnic Institute|  Cell   508.713.1739
>
>
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://ww