Re: [WIRELESS-LAN] MacOS Lion Wireless Password Resets

2011-08-09 Thread Holland, Ryan C.
All, 

Per advice from our Apple rep, I have submitted Apple BUG# 9922069. If you 
would, please also submit bug entries for this so they understand the affect of 
this issue. For your ease of submission, here's what I submitted:

 09-Aug-2011 02:23 PM Ryan Holland:
 Summary:
 After successfully authenticating via 802.1X to an enterprise Wi-Fi network, 
 credentials are stored in Keychain correctly. If the username/password are 
 changed on the enterprise side (i.e., user changes their password), OS 10.7 
 continues to use the stored keychain item and never prompts the user to 
 reenter their username and password. Authentication continuously fails.
 
 Steps to Reproduce:
 1.) Connect to an 802.1X authenticated WPA2-AES enterprise Wi-Fi network 
 (like most higher education institutions) and verify credentials are stored 
 in the keychain.
 2.) Change username and password via the authentication database
 3.) Disconnect from Wi-Fi on the 10.7 machine.
 4.) Reconnect/reauthenticate to Wi-Fi
 At this point, reconnection is not possible.
 
 Expected Results:
 OS 10.7 will use the keychain with the now-incorrect username and password. 
 Upon failed authentication, the UI should prompt the user to reenter their 
 username and password. User would enter their now-correct username and 
 password, successfully authenticate, and OS 10.7 would update the keychain 
 entry appropriately.
 
 Actual Results:
 UI never prompts for now-correct username and password. Authentication 
 continuously fails.
 
 Regression:
 User must manually remove any and all related keychain items that have the 
 stored username and password. Then, OS 10.7 UI will prompt user for NEW 
 username and password.
 
 Notes:
 Regression is workable on a case-by-case basis. However, we have 10,000+ mac 
 users and a 90-day password policy that is enforced. With this current bug, 
 users will have to tinker with their keychain at least every 90 days.
 
 Please email me at holland@osu.edu or call at 614-292-9906 to discuss 
 this matter further.
 **THIS NEEDS TO BE PRIORITIZED, AS NUMEROUS UNIVERSITIES ARE AFFECTED BY THIS 
 BUG**

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu


On Aug 5, 2011, at 11:44 AM, Holland, Ryan C. wrote:

 All, 
 
 I used the iPhone configuration utility to create a .mobileconfig file, as 
 recommended by apple. Upon double-clicking, it prompts to install the 
 profile, and you can optionally enter a username and password at that time. 
 Either once you enter those and finish profile installation, or if you skip 
 entering there and later enter username and password connecting, either way 
 an entry is added to the keychain. THEN, if the user changes their password, 
 that keychain entry is still there and is used, continuously failing auth. 
 Only workaround I've found is to delete the keychain, which results in user 
 prompted for username and password, at which point a new keychain item is 
 created.
 
 I think this is more of a keychain behavior problem.or just a WiFi 
 problem on the Apple. Regardless, the Mac supplicant's behavior should not 
 try and be stubbornly using wrong credentials over and over. That password 
 didn't work?! Hmm. Maybe I should try it again. Didn't work again? Hmm. Maybe 
 I should try it again. Dang! How about now? no!?  Hmm Now?..
 
 At this point, Xpressconnect is not an option for us. Also, we can't not do 
 802.1X. Right now, the only I do I have is bold face text on the WebUI where 
 users change their password stating that Mac users *must* delete their 
 keychain, etc.
 
 Additional ideas?
 
 ===
 Ryan Holland
 
 On Aug 5, 2011, at 11:06 AM, Palmer IV, Daniel dbpa...@emory.edu wrote:
 
 That was going to be my point.  That profile can be for the user or for the 
 machine.  We are using a user based profile that we modify via script and 
 slurp in to create our connection.  (Cannot say which id is being used to 
 validate though, have not had time to test that).
 
 dp
 
 Daniel Palmer
 University Technology Services (UTS)
 Emory University
 Atlanta, GA  30322
 404.727.5297 (office)
 404.213.1643 (mobile)
 
 
 
 From: David Blahut dabla...@vassar.edu
 Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
 Date: Fri, 5 Aug 2011 11:00:24 -0400
 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
 Subject: Re: [WIRELESS-LAN] MacOS Lion  Wireless Password Resets
 
 Great question, I was surprised to not see the + in the 802.1X window.  When 
 I associated to the secure SSID a dialog box popped up asking for username 
 and password.  I think the credentials are added to the keychain at that 
 point.
  
 You can also use Lion server to create a profile.  I haven’t tested this but 
 more information can be found here:  http://support.apple.com/kb/HT4772
  
 -d
  
 From: The EDUCAUSE Wireless Issues Constituent Group Listserv

Re: [WIRELESS-LAN] MacOS Lion Wireless Password Resets

2011-08-05 Thread Holland, Ryan C.
All,

I used the iPhone configuration utility to create a .mobileconfig file, as 
recommended by apple. Upon double-clicking, it prompts to install the profile, 
and you can optionally enter a username and password at that time. Either once 
you enter those and finish profile installation, or if you skip entering there 
and later enter username and password connecting, either way an entry is added 
to the keychain. THEN, if the user changes their password, that keychain entry 
is still there and is used, continuously failing auth. Only workaround I've 
found is to delete the keychain, which results in user prompted for username 
and password, at which point a new keychain item is created.

I think this is more of a keychain behavior problem.or just a WiFi problem 
on the Apple. Regardless, the Mac supplicant's behavior should not try and be 
stubbornly using wrong credentials over and over. That password didn't work?! 
Hmm. Maybe I should try it again. Didn't work again? Hmm. Maybe I should try it 
again. Dang! How about now? no!?  Hmm Now?..

At this point, Xpressconnect is not an option for us. Also, we can't not do 
802.1X. Right now, the only I do I have is bold face text on the WebUI where 
users change their password stating that Mac users *must* delete their 
keychain, etc.

Additional ideas?

===
Ryan Holland

On Aug 5, 2011, at 11:06 AM, Palmer IV, Daniel 
dbpa...@emory.edumailto:dbpa...@emory.edu wrote:

That was going to be my point.  That profile can be for the user or for the 
machine.  We are using a user based profile that we modify via script and 
slurp in to create our connection.  (Cannot say which id is being used to 
validate though, have not had time to test that).

dp

Daniel Palmer
University Technology Services (UTS)
Emory University
Atlanta, GA  30322
404.727.5297 (office)
404.213.1643 (mobile)



From: David Blahut 
mailto:dabla...@vassar.edudabla...@vassar.edumailto:dabla...@vassar.edu
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUWIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Date: Fri, 5 Aug 2011 11:00:24 -0400
To: 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUWIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] MacOS Lion  Wireless Password Resets

Great question, I was surprised to not see the + in the 802.1X window.  When I 
associated to the secure SSID a dialog box popped up asking for username and 
password.  I think the credentials are added to the keychain at that point.

You can also use Lion server to create a profile.  I haven’t tested this but 
more information can be found here:  http://support.apple.com/kb/HT4772 
http://support.apple.com/kb/HT4772

-d

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Palmer IV, Daniel
Sent: Friday, August 05, 2011 9:43 AM
To: mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] MacOS Lion  Wireless Password Resets

In your test machine… How did you create your 802.1x profile?

dp

Daniel Palmer
University Technology Services (UTS)
Emory University
Atlanta, GA  30322
404.727.5297 (office)
404.213.1643 (mobile)



From: David Blahut 
mailto:dabla...@vassar.edudabla...@vassar.edumailto:dabla...@vassar.edu
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUWIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Date: Fri, 5 Aug 2011 09:13:43 -0400
To: 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUWIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] MacOS Lion  Wireless Password Resets

I did some Lion testing yesterday on our 802.1X secured  SSID and discovered 
the following while watching the RADIUS logs:

The laptop had two accounts set up on it, mine and another ‘tester’.  If you 
simply switched users the machine would reauthenticate but still use the other 
username/password (the account switching from).

If the laptop was restarted or shut down and started back up the correct 
username/password would be used to log into the wireless no matter what user 
was logged in when the restart was initiated.

I don’t necessarily think this is a big problem in our environment but I can 
see where it could be in others.

-d

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU]
 On Behalf Of Holland, Ryan C.
Sent: Thursday, August 04, 2011 5:01 PM
To: mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] MacOS Lion  Wireless Password Resets

I have finally got my hands on MacOS

MacOS Lion Wireless Password Resets

2011-08-04 Thread Holland, Ryan C.
I have finally got my hands on MacOS 10.7 (lion) and have started running it 
through wireless tests. One item I find very worrisome is this:
- Via WPA2-Enterprise (PEAP/MSCHAPv2), I connect to the SSID using username  
password1; these credentials are then stored in the keychain
- If I change my password to, say, password2, then the next time I connect, 
the Mac fails authentication
It seems that the Mac, if failing authentication, never prompts for the 
username  password to be reentered.

Our university is soon to roll-out and enforce a 90-day password policy, and I 
am concerned that users will be unable to authenticate and forced to remove the 
password from their keychain.


Have any of you run into this similar issue? If so, how do handle this 
behavior? (I don't recall it being this way in MacOS 10.6 or 10.5)

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

Submit a Kudos to an OCIO employee!


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Re: [WIRELESS-LAN] ATT WiFi

2011-07-21 Thread Holland, Ryan C.
To answer Lee's question, yes, there has been value. The transient users that 
use the attwifi service are the responsibility of ATT and not the university. 
This is a value-add for us.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

Submit a Kudos to an OCIO employee!

On Jul 21, 2011, at 1:08 PM, Lee H Badman wrote:

 This is where I gotta plug our Bluesocket box for guest access. They worked 
 with us to develop a simple “SMS you your password” mechanism, and I can’t 
 imagine a simpler guest portal for people to use. The ATT model does seem 
 interesting, but to Phillipe’s point, I’m not digging the single carrier 
 thing.
  
  
  
 From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Hanset, Philippe C
 Sent: Thursday, July 21, 2011 1:01 PM
 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
 Subject: Re: [WIRELESS-LAN] ATT WiFi
  
 Overlaying ATT Wi-Fi over the wireless network to me seems like the same 
 problem as 
 a vendor specific DAS. 
 Only ATT customers can really use the infrastructure unless you are willing 
 to pay a la carte for the service.
 What's next? Verizon Wi-Fi, Sprint Wi-Fi... or a web page where you have to 
 pick the vendor of your choice
 in a long list (highly sensitive to MITM). 
 With models like eduroam, at least all RE people can join the network while 
 traveling around.
  
 What we really need is eduroam for other users as well! (I'm working on it ;-)
  
 Philippe
  
 Philippe Hanset
 Univ. of TN, Knoxville
 www.eduroamus.org
  
  
  
 On Jul 21, 2011, at 12:28 PM, Dewitt Latimer wrote:
 
 
 As a person who travels to many campuses, I can tell you that having my 
 iPhone auto-associate with a campus WiFi is a whole lot nicer than having to 
 bug my hosts to sponsor me for a guest wireless account.
 
 So I think the real way to look at this is (1) how many guests do you have to 
 your campus, (2) do you care about them, (3) is your wireless guest 
 registration system self sponsored and simple, or a real PIA?
 
 You don't necessarily have to overlay the ATT ssid over your whole campus 
 either. You can hit (say) the performing arts, campus hotel and conference, 
 etc. But that's more of a political outcome than technical. If you go through 
 the hassle of a couple of buildings, you might as well do them all.
 
 Also, ATT almost always brings their own commodity bandwidth to the 
 bargaining table. So depending on how many guests you have anyway, you can 
 off load some of their data to their pipe.
 
 -d
 
  
 
 On Thu, Jul 21, 2011 at 12:16 PM, Lee H Badman lhbad...@syr.edu wrote:
 Ryan-
  
 Do you feel there has been any real value to OSU, or any downside?
  
 Thanks-
  
  
 Lee H. Badman
 Wireless/Network Engineer
 Information Technology and Services
 Adjunct Instructor, iSchool
 Syracuse University
 315 443-3003
  
  
 From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Holland, Ryan C.
 Sent: Wednesday, July 20, 2011 1:34 PM
 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
 Subject: Re: [WIRELESS-LAN] ATT WiFi
  
 We have it here at OSU, and it works adequately. Nothing special. Just a L2 
 handoff from our equipment to theirs.
 
 ==
 Ryan Holland
 Network Engineer, Wireless
 Office of the Chief Information Officer
 The Ohio State University
 614-292-9906   holland@osu.edu
  
 Submit a Kudos to an OCIO employee!
  
 On Jul 20, 2011, at 1:17 PM, Steve Hess wrote:
  
 
 Anyone have experience with the ATT WiFi product?  Upper management is 
 looking into it here.  My understanding is they will use our existing Aruba 
 infrastructure to propagate the signal.  Curious for input from others on 
 direct experience and technical considerations (in general and as relates to 
 Aruba specifically).
 
 
 Thanks,
 
 Steve
 
 -- 
 -
 Steve Hess
 Network Administrator
 Wheaton College
 Phone: 508-286-3404
 Fax: 508-286-8270
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Re: [WIRELESS-LAN] ATT WiFi

2011-07-20 Thread Holland, Ryan C.
We have it here at OSU, and it works adequately. Nothing special. Just a L2 
handoff from our equipment to theirs.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

Submit a Kudos to an OCIO employee!

On Jul 20, 2011, at 1:17 PM, Steve Hess wrote:

 Anyone have experience with the ATT WiFi product?  Upper management is 
 looking into it here.  My understanding is they will use our existing Aruba 
 infrastructure to propagate the signal.  Curious for input from others on 
 direct experience and technical considerations (in general and as relates to 
 Aruba specifically).
 
 
 Thanks,
 
 Steve
  -- 
 -
 Steve Hess
 Network Administrator
 Wheaton College
 Phone: 508-286-3404
 Fax: 508-286-8270
 -
 
 Spam
 Not spam
 Forget previous vote
 ** Participation and subscription information for this EDUCAUSE 
 Constituent Group discussion list can be found at 
 http://www.educause.edu/groups/.
 


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Re: [WIRELESS-LAN] Separate SSID for 5GHz band

2011-07-07 Thread Holland, Ryan C.
Band steering is favorable when you have similar coverage areas on both 2.4 and 
5 ghz. That should be a given nowadays, however, with the adoption of 11n. I 
recommend folks evaluate their RF designs first prior to tinkering with these 
types of feature sets. Tune down your 2.4 so it's similar to your 5 ghz, THEN 
try band-steering. Otherwise, what John outlines will occur.

===
Ryan Holland
Ohio State

On Jul 7, 2011, at 7:22 PM, John Kaftan jkaf...@utica.edu wrote:

 We considered a 5Ghz SSID  too but declined for the same reasons that Karl 
 noted.  Our vendor suggested band steering.  We have only done minimal 
 testing with band steering but it seems promising.  I had 30 clients 
 connected to a single AP in our testing with only 2.4 enabled.  When I turned 
 up the 5 Ghz band with band steering enabled all clients that were able (50%) 
 went to 5 Ghz.  I'd like to understand what happens when a decision needs to 
 be made between 5 and 2.4, i.e. when 2.4 offers a better choice due to 
 propagation.  Would you rather connect at -90 dBm to 5 or -70 to 2.4?
 
 I have set the min RSSI to around 10 Mb for 5 Ghz thinking that I do not want 
 them connecting to 5 Ghz no matter what.  That should take care of it but I 
 have not tested.
 
 John Kaftan
 Infrastructure Manager
 Utica College
 
 
 
 On 7/7/2011 11:16 AM, Karl Reuss wrote:
 On 7/7/2011 10:29 AM, Johnson, Neil M wrote:
 Has anyone here considered creating a separate SSID for the 5GHz band?
 
 The ideas is to encourage users to exclusively use 5 GHZ over 2.4.
 
 We've implemented band-steering, but it was suggested this would insure
 that users use 5GHz and not fall back to 2.4.
 
 We've had something like this in place for a long time now,
 with mixed results.
 
 Our main SSID is 'umd' which is on 2.4 and 5GHz.  We also have
 a 'umd-fast' that is only on 5GHz.  The idea was that people
 with 5Hgz cards would see the umd-fast SSID and would choose
 it due to the superior sounding name.  If you couldn't
 tell your device to prefer 802.11a, umd-fast was an easy way
 to get it.
 
 Maybe we didn't do enough PR, but the -fast SSID seems to cause
 more questions and confusion than it's worth.  With band-steering
 and OSs doing a better job of selecting bands, we will probably
 decommission the -fast SSID this summer.
 
 -Karl Reuss
 
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Re: [WIRELESS-LAN] iOS devices on wireless

2011-06-23 Thread Holland, Ryan C.
Bruce is correct in that each residence hall could be placed on its own vlan, 
thus enabling L2 protocols such as bonjour. I believe Bruce's argument is vlan 
pooling allows for easier operational administration (e.g., can easily increase 
capacity by adding to the pool).

Both are true statements. It comes down to operational requirements versus 
customer requirements, and each university will have their own philosophy on 
how to balance that.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

On Jun 23, 2011, at 8:32 AM, Osborne, Bruce W wrote:

 Jeff,
 
 Large wireless subnets increase airtime consumed by broadcast traffic. That 
 is why we use a VLan pool of /23 subnets. 
 
 The clients are distributed automatically based on a hash of the mac address 
  the number of subnets in the pool, so we cannot easily control which subnet 
 a user gets. 
 
 Changing the number of subnets in the pool recalculates everybody's subnet 
 too, so we make sure we have plenty of capacity.
 
 
 Bruce Osborne
 Wireless Network Engineer
 IT Network Services
  
 (434) 592-4229
  
 LIBERTY UNIVERSITY
 40 Years of Training Champions for Christ: 1971-2011
 
 
 -Original Message-
 From: Jeffrey Sessler [mailto:j...@scrippscollege.edu] 
 Sent: Wednesday, June 22, 2011 4:30 PM
 Subject: Re: iOS devices on wireless
 
 Bruce,
 
 You could, by any number of technical solutions, ensure that students within 
 a given residential space were all on the same L2 network. That is to say, if 
 a given residence hall is made up of 200 students, then it's not technically 
 difficult to ensure all the residential wireless devices within that area are 
 placed in the same VLAN. Or, at a minimum, to ensure that a user's device(s) 
 will always be in the same L2 network so that they can see each other. If one 
 can't do that, then I wouldn't consider the wireless solution to be very 
 flexible, especially given the trend in devices wanting/needing to talk to 
 each other.
 
 On my campus, students spend four years of their life in what we consider a 
 residential setting, and it seems only logical to me that the experience 
 should, to the extent possible, mimic home life. That is, it's reasonable to 
 me to expect a student's wireless devices to see each other, and that they 
 should be able to share/collaborate with the other users within their 
 residential hall. 
 
 I know that if I was back in college, I'd expect that level of functionality, 
 and If it wasn't there, I'd probably make it happen using my own gear... 
 exactly what you don't want happening.
 
 Jeff
 
 
 Osborne, Bruce W bosbo...@liberty.edu 6/22/2011 4:55 AM 
 We here at Liberty University have about 8000 students in our residences, the 
 vast majority using wireless.
 
 That would be a *huge* L2 network.
 
 Bruce Osborne
 Wireless Network Engineer
 IT Network Services
 
 (434) 592-4229
 
 LIBERTY UNIVERSITY
 40 Years of Training Champions for Christ: 1971-2011
 
 -Original Message-
 From: Jeffrey Sessler [mailto:j...@scrippscollege.edu] 
 Sent: Tuesday, June 21, 2011 3:05 PM
 Subject: Re: iOS devices on wireless
 
 Mike,
 
 I take it you are not able to reference housing data and then place all 
 students/student devices from the same residential hall into the same VLAN?
 
 Jeff
 
 Michael Dickson mdick...@nic.umass.edu 6/21/2011 11:18 AM 
 On Jun 21, 2011, at 2:04 PM, Jeffrey Sessler wrote:
 
 My belief is that a student should be able to have a similar experience when 
 in a residential hall as they would at home. That requires supporting 
 everything under the sun including Bonjour. 
 
 Unfortunately our enterprise network is sufficiently different enough that 
 the user cannot have a similar experience as they would at home. 
 
 At home all of their devices are segregated in an L2 network. All their 
 neighbors devices are in their own L2 network, etc. They can browse and 
 discover all the devices in their house but not (hopefully) the devices in 
 their neighbors. Here at UMass their L2 domain is huge and includes mostly 
 unknown devices. Plus, thanks to vlan pooling, it is likely that all of their 
 devices are not in the same L2 subnet.  So the similar to home experience 
 is not a reality for us. 
 
 Personally I think students should not think of an enterprise network as 
 similar to their home network. That's a dangerous concept given most students 
 turn on every sharing feature and protocol they can find at home - with 
 relative (L2) protection from the outside world - in an effort to make all of 
 their music and videos work in harmony across all devices.
 
 My understanding is that Bonjour only discovers devices at L2, not across L3. 
 If that is correct and our enterprise wireless network offers no less than a 
 dozen L2 networks per SSID in a vlan pool configuration (Aruba), then users 
 aren't discovering their devices in most cases 

Re: [WIRELESS-LAN] iOS devices on wireless

2011-06-22 Thread Holland, Ryan C.
The BYOD campaign is largely geared towards enterprises with PKI 
infrastructures wherein their corporate WLAN is using EAP-TLS with client 
certificates. They are tackling the question of how do I get a client 
certificate for my device? They're using the AOS 6.1 device fingerprinting to 
send the device to a captive portal hosted on Amigopod, which is then acting as 
a CA for client certificates. Apple's iPhone Configuration Utility allows them 
to push out a profile which puts the certificate on the device, hence it can 
then connect, and the enterprise now has the device registered.

I do not see how that campaign aligns to supporting Apple's bonjour solution in 
a large university. Like Michael, we segment out user-base into /24 and /23 
sized networks, and we cannot easily rollout campus-wide L2-based applications 
due to this topology and/or limitation.

I agree with Michael in that users should be educated that a secured 
802.1X-enabled network should not be thought of as synonymous with your SOHO 
network at home. It is our job as IT professionals to help set the expectations 
for users of our systems.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

On Jun 22, 2011, at 8:00 AM, Osborne, Bruce W wrote:

 Michael,
 
 Have you seen Aruba's push for Bring Your Own Device aimed heavily on 
 iPads? http://www.arubanetworks.com/solutions/bring-your-own-device/
 
 From what I understand, some of the features are only in ArubaOS 6.1, but I 
 would expect some things would work in 5.x  6.0.x too. 
 
 We have 16 VLANs per pool on 3 local controllers. We have not yet had a huge 
 problem, but I plan on studying this further once the summer rush is over.
 
 We actually have multicast video running successfully on our wireless 
 network. 
 
 See 
 http://www.arubanetworks.com/video.php?v=/case-studies/LibertyMulitmediaVideo_H264.movw=640h=480
 
 Bruce Osborne
 Wireless Network Engineer
 IT Network Services
  
 (434) 592-4229
  
 LIBERTY UNIVERSITY
 40 Years of Training Champions for Christ: 1971-2011
 
 
 -Original Message-
 From: Michael Dickson [mailto:mdick...@nic.umass.edu] 
 Sent: Tuesday, June 21, 2011 2:19 PM
 Subject: Re: iOS devices on wireless
 
 On Jun 21, 2011, at 2:04 PM, Jeffrey Sessler wrote:
 
 My belief is that a student should be able to have a similar experience when 
 in a residential hall as they would at home. That requires supporting 
 everything under the sun including Bonjour. 
 
 Unfortunately our enterprise network is sufficiently different enough that 
 the user cannot have a similar experience as they would at home. 
 
 At home all of their devices are segregated in an L2 network. All their 
 neighbors devices are in their own L2 network, etc. They can browse and 
 discover all the devices in their house but not (hopefully) the devices in 
 their neighbors. Here at UMass their L2 domain is huge and includes mostly 
 unknown devices. Plus, thanks to vlan pooling, it is likely that all of their 
 devices are not in the same L2 subnet.  So the similar to home experience 
 is not a reality for us. 
 
 Personally I think students should not think of an enterprise network as 
 similar to their home network. That's a dangerous concept given most students 
 turn on every sharing feature and protocol they can find at home - with 
 relative (L2) protection from the outside world - in an effort to make all of 
 their music and videos work in harmony across all devices.
 
 My understanding is that Bonjour only discovers devices at L2, not across L3. 
 If that is correct and our enterprise wireless network offers no less than a 
 dozen L2 networks per SSID in a vlan pool configuration (Aruba), then users 
 aren't discovering their devices in most cases anyway.
 
 -Mike
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Re: [WIRELESS-LAN] Strange Cisco AP problem

2011-04-15 Thread Holland, Ryan C.
Not a cisco customer, but:
- when the client sends 802.11 frames after receiving an IP, are you seeing 
802.11 ACKs from the AP?
- if yes, are you seeing the client's traffic arrive at the controller?
- is bcast traffic passing but not mcast?

With these anomalous problems, packet captures/sniffs are very revealing.

The ARP mentions remind me of a time wherein symptoms were similar - IP 
received but no further traffic. As it turned out, the device was ARPing for 
addresses outside it's subnet. The reason was that the client erroneously set 
an incorrect mask, causing the ARPs. Another example where pcaps uncovered the 
problem.

===
Ryan Holland
(sent while mobile)

On Apr 15, 2011, at 6:17 PM, Lay, Daniel 
dl...@samford.edumailto:dl...@samford.edu wrote:

I have run into a very odd issue. We have received complaints from students 
that they are having wireless issues in specific dorm areas. After receiving 
such a report I went to investigate, I walked the entire dorm connecting to 
each AP with several devices(an iphone, an Ipad, a XOOM tablet, and a laptop) 
and everything worked exactly as it was supposed to. The next morning as I was 
sharing my findings with the helpdesk guys 2 students walked in, and as luck 
would have it they were from the same dorm that I had just verified the evening 
before. So we went back to the dorm to look at it from their device
So now we are back at the dorm looking at a student’s Mac Book 
Pro. When the student is anywhere else on campus it works just fine on wireless 
with any SSID. In his room however we cannot Tx/Rx to the network or to  
internet. One strange thing to note here is that while his machine could not 
Transmit or receive data it did get an IP address from DHCP. I was also able to 
connect to the same AP with my IPAD and XOOM and then open Wireless Control 
System and look back at the students machine. I wiped his connection and 
started from the beginning only to arrive at the same result. I then moved his 
system to another location and reset his connections. I moved back to his room 
and it still would not function. I reset the AP and then it started working. I 
would say well it comes down to a simple reset but having several connections 
that are working fine and several connections that are not working all on the 
same AP is concerning. I have about 3 locations on campus that are experiencing 
this same behavior. I have rebooted them but it still seems to be having the 
same problem.

We are using Cisco 1130 AP’s with both A and B/G radios on
They are connected to 4404’s that are running 6.0.199.4 code
All are connected to a WCS running on a virtual machine with software version 
7.0.164.3


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PEAP/MSCHAPv2 using Juniper SBR + AD

2011-03-22 Thread Holland, Ryan C.
Is anyone out there using 802.1X w/ PEAP/MSCHAPv2, leveraging Juniper's 
Steel-belted radius pointed to Microsoft Active Directory?

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu


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Re: [WIRELESS-LAN] Wireless Site Survey cost

2011-03-16 Thread Holland, Ryan C.
I don't believe there is any cookie-cutter answer anyone can give. All of our 
designs are likely variant due to the needs of wireless. Surveys/designs should 
be performed in accordance to what applications you plan to leverage. If you're 
deploying a dense VoWLAN deployment, requirements are different than that of 
simple coverage. Wireless in auditoriums, etc., will require a completely 
different design.

I'd recommend identifying your requirements then coming up your strategy for 
surveying/design. For the majority of our locations, coverage is the primary 
requirements, so we perform active surveys of those locations, ensuring that 
the 2.4GHz design conforms to the 5GHz design.

. . . my two cents.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

On Mar 16, 2011, at 2:50 PM, Jeffrey Sessler wrote:

 So let me ask this...
 
 Given the need for designs based on capacity rather than coverage, do those 
 who've done site surveys previously feel they are still worth the trouble?
 
 When we deployed, we based our coverage on capacity which resulted in AP's no 
 more than 50' apart in general areas, and classroom deployment based on room 
 capacity (1 dual-radio AP for 12, 2 for 24, etc.). As such, I've yet to find 
 a coverage hole in either 2.4GHz or 5GHz, and the idea of doing a site 
 survey, while so important in the days of coverage planning, now seems 
 unnecessary.
 
 Thoughts?
 
 best,
 Jeff
 
 John Kaftan jkaf...@utica.edu 3/15/2011 5:50 PM 
 Thanks, but I have purchased already.  We will be doing this backwards.  
 We are pulling extra drops and leaving 20' coils of cable above the 
 ceilings and then throw up the APs and see what happens.  Not perfect 
 but we have been doing alright with that.  We have a feel for it and the 
 students report happiness.  This summer we will do the survey to tighten 
 things up a bit.  I am considering dropping the wired ports as our LAN 
 is past due for a refresh and I do not want to re-invest in the 
 port-per-pillow model.
 
 John
 
 On 3/15/2011 7:09 PM, Brian Helman wrote:
 Have you already selected a wireless product?  If not, I think you'd be far 
 better served issuing an RFP for full procurement and installation, with 
 signal guarantees (I'd recommend -68dBm).  If you have holes, the contract 
 should be on the hook for it.  Take advantage of this economy.  Vendors will 
 jump on this.
 
 Remember, antennas vary GREATLY.  If you do a survey and then bid out and 
 end up with a different product than you conducted the survey with, you 
 could end up with holes.
 
 -Brian
 
 From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 [WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of heath.barnhart 
 [heath.barnh...@washburn.edu] 
 Sent: Tuesday, March 15, 2011 9:57 AM
 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
 Subject: Re: [WIRELESS-LAN] Wireless Site Survey cost
 
 If you have any resellers/technology partners/consultants you might ask 
 them. Standard consultant fees would probably apply (I've seen 
 $150-$300/hour). If they're good they should be able to survey a couple 
 buildings in a day (which should be less than $1500 a floor). You could also 
 do it yourself. Someone mentioned Ekahau; we use Airmagnet Survey. Its good 
 too have a survey solution for troubleshooting anyways.
 
 
 --
 Heath Barnhart, CCNA
 Network Administrator
 Information Systems and Services
 Washburn University
 Topeka, KS 66621
 
 
 On 3/14/2011 4:46 PM, Winston Chow wrote:
 Usually companies don't like to do site surveys because they do it assuming 
 you'll buy APs from them.  If anything I found that companies will do it for 
 a lot of money but give you a significant credit if you buy 
 APs/controllers/service from them.
 
 That doesn't work with our procurement system that needs 3 lowest bidders.
 
 Good Luck!
 
 -Winston
 
 
 
 On Mon, Mar 14, 2011 at 6:41 AM, John 
 Kaftanjkaf...@utica.edumailto:jkaf...@utica.edu  wrote:
 I know this is a crazy question with tons of variables but I am trying to at 
 least get an idea of what it would cost to do a wireless survey in our 
 residence halls.  We have 7 buildings built over the years with a variety of 
 construction materials.  Each building has 3-4 floors.  We have a total of 
 1100 students living on campus.
 
 Has anyone had a commercial wireless survey done and if so can you give me 
 any idea of what I would be looking at?
 
 My intention is to do this via an Internship so I do not really want to shop 
 this out and put vendors through the paces.  I just want to give an estimate 
 of what it would cost the college if we were to have a commercial provider 
 do the work.
 
 John Kaftan
 Infrastructure Manager
 Utica College
 315.792.3102
 ** Participation and subscription information for this EDUCAUSE 
 Constituent Group discussion list can be found at 
 

Re: [WIRELESS-LAN] Android and WPA2?

2011-02-16 Thread Holland, Ryan C.
Russ,

I encountered a Samsung Captivate that was using an incorrect subnet mask, 
i.e., ignoring the mask received in the DHCPOFFER. This resulted in the device 
ARPing for addresses outside of its subnet, which in turn, it did not receive 
responses for. The user symptom was that DHCP succeeded, but no traffic beyond 
that passed. If you're looking at pcaps, look for excessive or questionable ARP 
traffic.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

On Feb 16, 2011, at 9:14 AM, Russ Leathe wrote:

 Aruba 5.0.3
 Impulse Safeconnect
 
 We started to have a problem with all Androids on our Aruba Wireless Network.
 
 We connect, obtain an IP using WPA2.  However, no data is passed.  I have 
 tickets open with both vendors, but I just wanted to reach out and ask if you 
 have experienced this with the Android, and if there are any 'fixes'.
 
 I'm running wireshark now to see if anything stands out.
 
 Thanks
 
 Russ
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Re: [WIRELESS-LAN] Android and WPA2?

2011-02-16 Thread Holland, Ryan C.
Great question. As of now, we do not have NAC applied on wireless. This may 
change in the future, and we're likely to encounter the same difficulties. We 
do have it enabled on VPN, and our staff using handhelds are encountering this 
very issue.

If we were looking to deploy this wider spread, I would end up discussing with 
Aruba the feasibility of distinguishing handhelds from phones. There's likely 
to be something that acts as a signature for those devices.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

On Feb 16, 2011, at 9:47 AM, leo song wrote:

 Hi, Ryan.
 
 Just an OT question.
 
 We deployed Cisco NAC on our wireless network which is NOT available to 
 handheld devices, mainly because they cannot install Cisco NAC agent on 
 handheld devices, and Cisco cannot differentiate the handheld devices from 
 the rest laptop world and to apply different policy, ie, no NAC agent 
 required, full network access, etc.
 
 Just wondering what is your case over there? How do you differentiate the 
 Laptop and handheld devices? thanks.
 
 -Original Message-
 From: Holland, Ryan C. holland@osu.edu
 Reply-to: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
 Subject: Re: [WIRELESS-LAN] Android and WPA2?
 Date: Wed, 16 Feb 2011 09:32:24 -0500
 
 Russ, 
 
 I encountered a Samsung Captivate that was using an incorrect subnet mask, 
 i.e., ignoring the mask received in the DHCPOFFER. This resulted in the 
 device ARPing for addresses outside of its subnet, which in turn, it did not 
 receive responses for. The user symptom was that DHCP succeeded, but no 
 traffic beyond that passed. If you're looking at pcaps, look for excessive or 
 questionable ARP traffic. 
 ==
 Ryan Holland
 Network Engineer, Wireless
 Office of the Chief Information Officer
 The Ohio State University
 614-292-9906   holland@osu.edu
 
 
 On Feb 16, 2011, at 9:14 AM, Russ Leathe wrote: 
 Aruba 5.0.3
 Impulse Safeconnect
 
 We started to have a problem with all Androids on our Aruba Wireless Network.
 
 We connect, obtain an IP using WPA2.  However, no data is passed.  I have 
 tickets open with both vendors, but I just wanted to reach out and ask if 
 you have experienced this with the Android, and if there are any 'fixes'.
 
 I'm running wireshark now to see if anything stands out.
 
 Thanks
 
 Russ
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 -- 
 Leo Song, Senior Analyst  Cluster Lead
 Computing and Communication Services - Networking and Security
 University of Guelph
 (519) 824-4120 x 53181
 
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Re: [WIRELESS-LAN] Android and WPA2?

2011-02-16 Thread Holland, Ryan C.
Interesting, Peter. We were using /24s and the phone consistently used a /16 
(255.255.0.0) mask. We have three class B networks on campus, so basically if 
the user tried to go to a third of our address space (DNS servers included), it 
would ARP for it and fail.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

On Feb 16, 2011, at 9:59 AM, Methven, Peter J wrote:

 Russ/ Ryan, we found the issue that Ryan reported is an issue with all the 
 versions of Android we have tested (but we haven’t tested 2.3 yet), but I 
 thought it was something unique to our environment and we broke our /20 
 wireless network subnet into multiple /24 subnets based on location to solve 
 the issues. This has worked ok for everything apart from Apple devices...
  
 Essentially we found regardless of which mask was provided via DHCP the 
 Android device will always use a 255.255.255.0 class c mask. So obviously if 
 you are using a /22 or /20 mask etc. the device will function with no 
 problems if it is lucky and is assigned an IP Address within the same class c 
 segment as the gateway. Otherwise it will be unable to reach the gateway,  
 and as Ryan says will send out unusual ARP traffic etc.
  
 Many Thanks
 Peter
  
 Mr Peter Methven, Network Specialist
 Information Technology (IT)
 Allen McTernan Building, Edinburgh Campus
 Tel:  0131 451 3516
  
 For IT support queries or requests, please email ith...@hw.ac.uk or phone ext 
 4045, with full details of your query or request and your contact details.
  
 http://www.hw.ac.uk/it
  
  
 From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Holland, Ryan C.
 Sent: 16 February 2011 14:32
 To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
 Subject: Re: [WIRELESS-LAN] Android and WPA2?
  
 Russ,
  
 I encountered a Samsung Captivate that was using an incorrect subnet mask, 
 i.e., ignoring the mask received in the DHCPOFFER. This resulted in the 
 device ARPing for addresses outside of its subnet, which in turn, it did not 
 receive responses for. The user symptom was that DHCP succeeded, but no 
 traffic beyond that passed. If you're looking at pcaps, look for excessive or 
 questionable ARP traffic.
 
 ==
 Ryan Holland
 Network Engineer, Wireless
 Office of the Chief Information Officer
 The Ohio State University
 614-292-9906   holland@osu.edu
 
  
 On Feb 16, 2011, at 9:14 AM, Russ Leathe wrote:
 
 
 Aruba 5.0.3
 Impulse Safeconnect
 
 We started to have a problem with all Androids on our Aruba Wireless Network.
 
 We connect, obtain an IP using WPA2.  However, no data is passed.  I have 
 tickets open with both vendors, but I just wanted to reach out and ask if you 
 have experienced this with the Android, and if there are any 'fixes'.
 
 I'm running wireshark now to see if anything stands out.
 
 Thanks
 
 Russ
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 Heriot-Watt University is a Scottish charity registered under charity number 
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Re: [WIRELESS-LAN] Versign New Root CERT

2010-10-18 Thread Holland, Ryan C.
Bruce,

We had this exact same issue! Instead of a default 1024bit certificate rooted 
in Equifax, we received a 2048bit certificate rooted in GeoTrust.

We explained that reconfiguring the tens of thousands of devices 'out there' is 
an impossibility at this time. Basically, this resulted in a lot of back and 
forth, but in the end, we leveraged the fact that Verisign had until December 
31, 2010 to comply with new regulations that forced them to the 2048bit 
offering. Thus, we were able to obtain a renewal for our certificate that would 
last another 12 months.

We are now migrating towards using Comodo through Incommon. But again, this is 
through a different root. Luckily, we are nearing a rollout of a new identity 
management solution along with a WLAN encryption upgrade; each requires 
reconfiguration on the user's part. We are leveraging these circumstances to 
roll out a configuration utility that will trust both Equifax as well as our 
new root.

Many folks will say to just use a self-signed root, but for some entities, that 
is not an option since the network engineers may not dictate the security 
policies. :-/

Good luck!

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edumailto:holland@osu.edu

On Oct 18, 2010, at 12:38 PM, Bruce Boardman wrote:

We just renewed our Verisign CERTs only to find that the Verisign Root has 
changed. This wouldn't be a big deal, if it were for a web server, but since 
it's student laptops configured to accept the only the old public primary root 
it has a big impact. Verisign is saying that our only recourse is to 
reconfigure all the clients. Ouch! We are using a Cisco ACS 5.2 server for the 
Radius auth, and certification. Anyone solve this already, or have any 
suggestions about how to avoid reconfiguring all the clients.



|Bruce Boardman, Network Engineer, Syracuse University -  c  315 412-4156|
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PEAPv0 Config Best Practice and Certificate Root question/concern

2010-10-11 Thread Holland, Ryan C.
We are pursuing an updated configuration for our 802.1X enabled WLAN using 
PEAP/MSCHAPv2. Historically, we have not specified the specific certificate 
name in the Windows configuration file. We are going to move towards this and 
toggle the option to not prompt the user to accept other certificates. In doing 
so, we are also specifying the root CA in the configuration.

My questions are:
1.) Are other universities sharing this approach currently?
2.) If you are, how have you mitigated concerns that your certificate provider 
changes the root CA that is signing your server certificate?

For #2, for instance, if your root was currently 'Equifax Secure Certificate 
Authority' and your root changed to 'AddTrust External CA Root', how can you 
avoid having users suddenly unable to connect (since the user will not be 
prompted to accept the new certificate)?

Thanks,

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edumailto:holland@osu.edu


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Re: [WIRELESS-LAN] Free Public WiFi article

2010-10-11 Thread Holland, Ryan C.
Yeah, neat article. We wrote this up for our users to understand it when they 
saw it on campus:
http://8help.osu.edu/3655.html

--
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edu

On Oct 11, 2010, at 4:28 PM, heath.barnhart wrote:

 Gotta love Microsoft networking.
 
 
 On 10/11/2010 2:34 PM, Hector J Rios wrote:
 I'm sure a lot of you have seen this SSID in your network at some point
 or other.
 
 http://thehill.com/blogs/hillicon-valley/technology/123673-npr-beware-of
 -qfree-public-wifiq
 
 
 Hector Rios
 Louisiana State University
 
 **
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 Group discussion list can be found at http://www.educause.edu/groups/.
 
 
 -- 
 Heath Barnhart, CCNA
 Network Administrator
 Information Systems and Services
 Washburn University
 Topeka, KS 66621
 
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Re: [WIRELESS-LAN] Apple and wireless connectivity issues?

2010-10-07 Thread Holland, Ryan C.
Jeff,

Do you have any more information on this bug? Is it documented/published? My 
experience is that Apple will silently  'fix' wireless issues while rarely 
explaining them to IT professionals. 

===
Ryan Holland
(sent while mobile)

On Oct 7, 2010, at 1:20 PM, Jeffrey Sessler j...@scrippscollege.edu wrote:

 Mark,
 
 There is a bug in 10.6 where it will under certain circumstances prefer
 6-to-4 IPv6 over IPv4. Apple has fixed the problem in the 10.6.5 betas.
 
 Jeff
 
 Mark Linton mhl...@psu.edu 10/7/2010 9:38 AM 
 On Oct 7, 2010, at 11:12 AM, Deke Kassabian wrote:
 
 On 10/7/10 11:00 AM, Reynolds, Walter wrote:
 We have found that many of these are fixed by disabling IPv6 on the
 Airport interface for the client.
 
 I'd be very glad to hear a cohesive theory (from the list, from
 Apple, whoever) on why that might be.
 
 ^Deke
 
 Disclaimer: I use a MacBook, exclusively on our campus wireless. I used
 to have wireless issues. I disabled IPv6 on the wireless interface and
 have had *no* issues since.
 
 My own theory is that a Vista or Windows 7 user on the wireless network
 has Internet Connection Sharing turned on. By default, these machines
 provide IPv6 router advertisements for their built in 6-to-4 tunnel. The
 Mac prefers IPv6 when available, sees these RAs and accepts that user's
 machine as its gateway. The users machine passes my traffic on to its
 gateway as tunneled traffic. Since I'm using IPv6, and it has converted
 my traffic through its 6-to-4 gateway, my traffic needs another gateway
 to get back to IPv6. I have seen times when the gateway it found was in
 New Zealand (I'm in Pennsylvania). Depending on where it dumps me out, I
 probably don't have an optimal path to my destination.
 
 In theory, the fix is to get people to turn of MSICS. In practice, its
 easier to get people to turn off IPv6.
 
 By the way, the MSICS issue should also exist for IPv4, since it
 includes DHCP offers. However, we have the ability to block this in our
 LAN. We do not currently have the ability to block RAs.
 
 Sincerely,
 
 Mark Linton
 mhl...@psu.edu 
 personal.psu.edu/mhl100
 814-865-4698
 
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Re: [WIRELESS-LAN] Mysterious Missing ARP Entry

2010-09-28 Thread Holland, Ryan C.
Does the WEP ssid that is not working happen to be the radio's base BSSID? We 
have a similar issue with a different vendor and different device.

I would say that you may need to end up performing a packet capture to see 
where the traffic is dropped.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edumailto:holland@osu.edu

On Sep 27, 2010, at 5:40 PM, Watters, John wrote:


I need some help with a strange new problem – a persistent missing ARP entry.

We are a Cisco shop running WiSMs (6.0.199.4) with a mix of 1142s, 1131’s and a 
few older 1242 APs.

This past Friday we got a report of 5 XP tablets that could not use the 
wireless network. These are 5 out of a group of 50 handheld tablets used in our 
hospital by the doctors for charting, etc. All of these are imaged and should 
be using the same image (and later reimaged to be sure). It turns out that that 
these five machines can use every SSID on campus except for one – their special 
one which uses WEP (no flames about WPA; we have tried to get them to move, but 
they are doctors and know more than anyone else). Further investigation has 
shown that these five machines never get an ARP entry built for their default 
gateway. They can talk to other machines on their subnet, but nothing outside. 
When a manual ARP entry is built for them, they are fine. This problem has 
persisted across reboots and reimaging of these five machines.

Today we have received reports of other machines on campus who have similar 
symptoms (we have yet to actually see one of them). They lose connectivity on 
one SSID but are OK on all others.

Has anyone else seen this? Can you give me a clue what to look for?


Along with the MAC address strangeness, which we are seeing, this problem has 
made for a very interesting few days.

Thanks for any help you can offer.


-jcw image002.jpg


John WattersThe University of Alabama: OIT  205-348-3992



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Re: [WIRELESS-LAN] Macbooks with odd Airport MAC addresses

2010-09-27 Thread Holland, Ryan C.
I will second that. I, too, am seeing one client with this mac address, 
reported the same way via Airwave as CIMSYS Inc.

==
Ryan Holland
Network Engineer, Wireless
Office of the Chief Information Officer
The Ohio State University
614-292-9906   holland@osu.edumailto:holland@osu.edu

On Sep 27, 2010, at 9:39 AM, Michael Dickson wrote:

Fascinating. We have one user on campus so far with this address:

00:11:22:33:44:55
Vendor (reported by Airwave): CIMSYS Inc

For Macbooks, the vendor is typically reported as Apple or Apple,Inc.

Mike


Michael Dickson 413.545.9639
Network Analyst Univ. of Massachusetts Amherst


On 9/26/2010 11:34 PM, Watters, John wrote:
I have 7 or 8  machines with this MAC address  on our campus. Is it possible 
that Apple did something not nice with the MAC addresses in the MacBooks? We 
will try to track some of them down, but it won't be easy even using the 
block-it-nd-they-will-come method.

-jcw


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[wireless-...@listserv.educause.edu] On Behalf Of Cortes, Diana 
[dcor...@miami.edu]
Sent: Friday, September 24, 2010 4:17 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Macbooks with odd Airport MAC addresses

Thought I'd share some interesting news... The student was able to recover
the box where her Macbook Pro came in and indeed the Airport ID printed on
the box is 00:11:22:33:44:55

Diana Cortes, CISSP, CWNA
University of Miami
IT - Telecommunications


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Greg Williams
Sent: Monday, September 20, 2010 7:19 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Macbooks with odd Airport MAC addresses

Not sure if there is software out there for the mac to change this
automatically, if you just do an ifconfig en1 ether xx:xx:xx:xx:xx:xx, the
mac address will change, but ONLY stay until you reboot the machine, then it
changes back.  You have to put that command into  a script under
/system/library/starupitems/ and then run
sudo chmod 700 script.sh
sudo defaults write com.apple.loginwindow LoginHook
/System/Library/StartupItems/script.sh

to get it to stick permanently.  So it seems to me like people are probably
doing this intentionally.

Greg Williams
IT Security Principal
University of Colorado at Colorado Springs
greg.willi...@uccs.edumailto:greg.willi...@uccs.edu


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:wireless-...@listserv.educause.edu] On Behalf Of Hao, Justin C
Sent: Monday, September 20, 2010 4:34 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDUmailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Macbooks with odd Airport MAC addresses

it does show up occasionally, and as far as i can tell, this is because
users are following on-line tutorials for cracking WEP passwords (several of
them reference changing your mac interface to 00:11:22:33:44:55 manually
in the instructions to setup traffic sniffing.  If your users are using
these on a production network you may want to follow up as they may have
inadvertently changed their mac address and have no realized they need to
change it back.

or you could be mischievous and block that mac address completely and let
them come forwards to have their machine fixed.  I don't believe this is a
bug, but more user-inflicted.

-
Justin Hao
CCNA
Network Engineer, ITS Networking
The University of Texas at Austin
j...@austin.utexas.edumailto:j...@austin.utexas.edu
-

On Sep 20, 2010, at 5:21 PM, Cortes, Diana wrote:

Has anyone encountered any Macbooks with the following MAC addresses:
00:11:22:33:44:55? We believe this may be an Apple bug as we have found 2 on
our campus already with the exact same MAC address.

Thank you,

Diana Cortes, CISSP, CWNA
University of MIami
IT-Telecommunications

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