Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-09 Thread Harshit Lohia
Hi, If HDFC Bank doesn't listens, file complaint with RBI at https://cms.rbi.org.in On 11/9/23, ganesh reddy wrote: > Hi AccessIndians; I am Ganesh reddy from Hyderabad, Telangana. > I think concern person wants to open HDFC account in Hyderabad. > > I have good relation with HDFC since 6 years.

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-09 Thread ganesh reddy
Hi AccessIndians; I am Ganesh reddy from Hyderabad, Telangana. I think concern person wants to open HDFC account in Hyderabad. I have good relation with HDFC since 6 years. I have savings account opened with thumb impression, I also have Personal loan and credit card Sammilitha foundation

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-08 Thread Shahzada Saleem
dear cauvery, two years back i had faced same problem with hdfc. i had tried multiple ways to make them understand even i have shoen them RBI guidelines but unfortunately they were not ready to except that as well! i had tried four branches of hdfc near by me but almost same experience from

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-08 Thread pavan kallem
Hey Cauvery, tried sending via this mail many RBI master circulars, judgements, guide to access services for persons with special needs and 2016 RPWD rules but it is strangely saying that This page isn’t working mail.google.com is currently unable to handle this request. do send your what sap

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-08 Thread Cauvery Krishna
Dear Pavan, Thank you so much for your message. Due to the urgency of the matter, it would be great if you could attach the documents that you mentioned as PDF to this email. Tregards. Cauvery. On Wed, 8 Nov 2023, 15:13 pavan kallem, wrote: > Varun, > > I wholeheartedly empathize with your

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-08 Thread pavan kallem
Varun, I wholeheartedly empathize with your experience at HDFC Bank in 2016. It is disheartening to hear that you encountered such disinterest and unwillingness to assist you, despite providing all the necessary documentation and following the bank's own guidelines. As a disability activist, I am

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-08 Thread varun mehato
My Unfortunate Experience with HDFC Bank in 2016 Dear All, My Name is Varun I hope this message finds you well. I would like to recount an incident that occurred in 2016 when I tried to open an account with HDFC Bank. Although this incident is from the past, it remains a glaring example of the

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-08 Thread pavan kallem
Dear Cauvery, I hope this email finds you well. I'm writing to you today because I understand that your friend in Telangana was denied an opportunity to open an account at HDFC Bank solely due to her reliance on thumbprint as a signature. This incident highlights the ongoing discrimination faced

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-08 Thread Shankar C
since long time, people are complaining about banking denials and time to time, people are helping accordingly in getting the sirculars, but, my concern is, when would a blind person get the servicess without the sirculars/documentsc On 11/8/23, Kishore Kumar Koka wrote: > On Wed, 8 Nov 2023 at

Re: [AI] HDFC Bank denied account opening due to visual impairment (circular required)

2023-11-07 Thread Kishore Kumar Koka
On Wed, 8 Nov 2023 at 12:42 PM, Cauvery Krishna wrote: > Dear all, > A friend of mine in Telangana was denied to open an account in HDFC Bank > as she uses thumb print as her signature. The employee forced her to open a > joint account with someone who can sign. > Requesting you to please share

Re: [AI] HDFC bank mobile app became inaccessible

2023-06-26 Thread Mohib Anwar Rafay
To add, paytm, amazon and flipkart also not fully accessible, these are having several accessibility challanges which are going unheard. IRCTC app is also not consistent in accessibility standards. On 6/26/23, Mohib Anwar Rafay wrote: > I have also noticed during last few months, several apps

Re: [AI] HDFC bank mobile app became inaccessible

2023-06-26 Thread Mohib Anwar Rafay
I have also noticed during last few months, several apps have gone inaccessible for talkback users! It seems as a counter to mission accessibility, these apps are running a side campain of mission inaccessibility! Bhim app has also become inaccessible at the point of entering UPI pin number. Kotak

RE: [AI] HDFC Bank.

2022-08-13 Thread techsavi.shankar
Its my suggestion to mention about your disability though you face consequences' -Original Message- From: accessindia@accessindia.org.in On Behalf Of SatyaNarayana Murthy Tanikella Sent: 13 August 2022 20:08 To: accessindia@accessindia.org.in Subject: [AI] HDFC Bank. Hello all, I am

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-26 Thread Amar Jain
Thank you everyone for your inputs. I will let the list members know as in when things are implemented. Regards, Amar Jain Sent from my iPhone > On 25-Jun-2018, at 11:09 PM, Ajay Minocha wrote: > > Hi, > > Would like to ask members the specific issue which they are facing > with credit card

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-25 Thread Ajay Minocha
Hi, Would like to ask members the specific issue which they are facing with credit card statements? I can access my statements without any issue with Jaws and Adobe reader. @Mohit, I somehow find SBI very user friendly and easy to use. HTH, Ajay On 24/06/2018, Mohit Gupta wrote: > hi ajay, >

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-23 Thread Mohit Gupta
hi ajay, In your view, which bank's net banking and mobiel app is accessible? On 6/22/18, Ajay Minocha wrote: > Website isn't really accessible with jaws. > > Also, as Alok said, there are a lot of unnecessary Captchas. > > Also, I am able to use their app but generating statements is a pain >

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread George Abraham
foot. -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: Friday, June 22, 2018 5:04 PM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: Re: [AI] HDFC Bank customers: list your

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread George Abraham
...@accessindia.org.in] On Behalf Of john clayton Sent: Friday, June 22, 2018 8:23 PM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend Hi, Whilst I do not use hdfc bank or any of its services and so

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread john clayton
Hi, Whilst I do not use hdfc bank or any of its services and so can not answer amars questions (give feedback), @Lyngdoh, wow, seriously just so you know, that kind of a mail/ letter will probably be used as fuel on winter nights or a direct trash bin click. Just so you know, that is no way to

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread Amar Jain
What are the problems here? Be specific a little please. Sent from my iPhone > On 22-Jun-2018, at 3:59 PM, Saravanan wrote: > > it is not possible to update address change, mobile number change & email > change for credit card accounts. We need this facility in a user friendly > manner.

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread Amar Jain
--- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf > Of Amar Jain > Sent: 22 June 2018 08:22 > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: Re: [AI] HDFC Bank customers: list your challenges by

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread Saravanan
it is not possible to update address change, mobile number change & email change for credit card accounts. We need this facility in a user friendly manner. Credit card staments are expected in accessible format. Reward point redemption option is also expected in accessible format. Thanks

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread Alok Kaushik
concerning the disabled. Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend Hi Alok, Some of what you are saying needs to be fought. Even if you use signature, why don’t you submit a form for Braille enabled debit card? I have for instance a JP World debit card and a Braille

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread Rahul Bhatia
Hi Amar, I am working with TCS and having salary account with HDFC since last 4 years, since last few months the e statements of account and as well as of my creditcard that are being sent on mail is not accessible, i have already raised a complain regarding this issue to HDFC customercare and

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread Lyngdoh
Hi HDFC Net banking is not so accessible with JAWS. I have to switch between NVDA and Jaws to activate some of the links like Fund Transfer, etc. Also their app is not so accessible right from the log in page. I used it for one day and I uninstalled it. I also wrote to them on 30th Nov 2017

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-22 Thread Zoher Kheriwala
Dear Amar, – credit card statement in PDF format is also in accessible with screen readers thank you Sent from my iPhone > On 22-Jun-2018, at 10:02 AM, Ajay Minocha wrote: > > Website isn't really accessible with jaws. > > Also, as Alok said, there are a lot of unnecessary Captchas. > >

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-21 Thread Ajay Minocha
Website isn't really accessible with jaws. Also, as Alok said, there are a lot of unnecessary Captchas. Also, I am able to use their app but generating statements is a pain even in the app without any captcha. Cheers, Ajay On 22/06/2018, Amar Jain wrote: > Pranav, > > Please whats app your

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-21 Thread Amar Jain
Pranav, Please whats app your contact, I haven’t played with virtual cards much, so will call you from there in case of issues. Mobile: 9892622230. Sent from my iPhone > On 22-Jun-2018, at 6:19 AM, Pranav Lal wrote: > > If i generate a virtual credit card using net safe, the generated card

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-21 Thread Amar Jain
to:accessindia-boun...@accessindia.org.in] On Behalf > Of Amar Jain > Sent: 21 June 2018 22:53 > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend > >

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-21 Thread Pranav Lal
If i generate a virtual credit card using net safe, the generated card is shown as an image and is inaccessible. I have to go the card history feature to find details about my virtual card. I do not know if their netsafe app is accessible on any platform. The pdf forms in their customer center

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-21 Thread Alok Kaushik
? Thanks. Alok -Original Message- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Amar Jain Sent: 21 June 2018 22:53 To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: Re: [AI] HDFC Bank customers: list your

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-21 Thread Amar Jain
Noted Alok. Have you got yourself their braille enabled debit card? HDFC has many, but it only works with those cards. Thank you. Regards, Amar Jain Sent from my iPhone > On 21-Jun-2018, at 8:33 PM, Alok Kaushik wrote: > > Hi Amar, > When we try to download historical statements, i.e. any

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-21 Thread Alok Kaushik
Hi Amar, When we try to download historical statements, i.e. any statement older than six months, it asks for a captcha text to be entered. This captcha does not have any audio option as well. Of course this feature is reached after login, so need for a captcha at that stage does not sound

Re: [AI] HDFC Bank customers: list your challenges by this weekend

2018-06-21 Thread Subham Arora
Brother there app is not accessible Sent from my iPhone > On 21-Jun-2018, at 19:21, Amar Jain wrote: > > Dear All, > > I have a meeting early next week with senior people of the bank. List down > all specific challenges attached to disabilities vs. products and services of > the bank. This

Re: [AI] HDFC bank denied the personal loan to a VI.

2010-08-08 Thread govind reddy
Dear list, With all your guidance, suggestions and experiences, I was told that he was granted the loan that he desired and the sum of Rs-- will be left in his account in the very future days to come. Therefore, I thank Vamshi for putting my request on this list which further hehlped you all in