Re: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2021-02-18 Thread Mat
Hi Ben, as I pointed out in my last response, we are currently using the latest available version 1.5.4 Build Jan 12 2021 16:45:07 of the Google Ads Editor (Windows Version). The link you provided leads to the outdated "legacy" versions of the Google Ads Editor. You'll find the most recent

Re: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2021-02-18 Thread Google Ads API Forum Advisor Prod
Hi Mat, Can you clarify which version of Google Ads Editor you are using? Based on the documentation, the most recent version is 12.6. That page contains a link to download the latest version. Thanks, Ben, Google Ads API Team ref:_00D1U1174p._5004Q28otVg:ref -- --

Re: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2021-02-18 Thread Mat
Hi, sadly, even after the Google Ads API v6.1 update and google-ads-python-v.9.0.0 upgrade, the change events of the change_event.client_type "GOOGLE_ADS_EDITOR" are still missing completely in the change_event report. This is the case in our entire MCC with a 3 digit number of customers and

Re: Error when creating campaign

2021-02-17 Thread 'Gregory Golberg' via AdWords API and Google Ads API Forum
Hello Thank you; that did it. On Tuesday, February 16, 2021 at 6:35:49 PM UTC-8 adsapiforumadvisor wrote: > Hi Gregory, > > Thank you for your email. > > If you are using a MCC/manager account ID in your request then I would > recommend that you use a client account ID instead. This is because

RE: Error when creating campaign

2021-02-16 Thread Google Ads API Forum Advisor Prod
Hi Gregory, Thank you for your email. If you are using a MCC/manager account ID in your request then I would recommend that you use a client account ID instead. This is because creating campaigns require a client account ID as the customer_id value, since campaigns are associated to client

Re: Error message "The developer token is not approved. Non-approved developer tokens can only be used with test accounts."

2021-02-10 Thread Google Ads API Forum Advisor Prod
Hello, If you are unable to reply privately, you can email us at googleadsapi-supp...@google.com. Regards, Anthony Anthony Google Ads API Team ref:_00D1U1174p._5004Q2BeuS2:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

RE: Error when setting a campaign strategy Maximize Conversion

2021-02-10 Thread Claude Beauchemin
: Claude Beauchemin Cc : adwords-api@googlegroups.com Objet : Re: Error when setting a campaign strategy Maximize Conversion Hi Claude, Unfortunately, we currently do not have an example specific to creating or using the maximize conversions. Allow me to raise a feature request for your

Re: Error when setting a campaign strategy Maximize Conversion

2021-02-09 Thread Google Ads API Forum Advisor Prod
Hi Claude, Unfortunately, we currently do not have an example specific to creating or using the maximize conversions. Allow me to raise a feature request for your suggestion. Also since you mentioned "On my side it still not working", could you provide more details on the issue or possibly

Re: Error message "The developer token is not approved. Non-approved developer tokens can only be used with test accounts."

2021-02-09 Thread Gregory Golberg
How come "reply to author" is greyed out for me? On Tuesday, February 9, 2021 at 9:53:05 AM UTC-8 adsapiforumadvisor wrote: > Hi, > > Please send the following details using 'Reply privately to author' > option: > >1. API request and error response >2. Account id >3. User

RE: Error message "The developer token is not approved. Non-approved developer tokens can only be used with test accounts."

2021-02-09 Thread Google Ads API Forum Advisor Prod
Hi, Please send the following details using 'Reply privately to author' option: API request and error response Account id User email address Thanks, Lakshmi Prathipati Google Ads API Team ref:_00D1U1174p._5004Q2BeuS2:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: Error when setting a campaign strategy Maximize Conversion

2021-02-09 Thread cbeau...@acquisio.com
Hi, There are a lot of thread open about changing a campaign to maximize conversion and the classic reflex is always to throw people at the examples which don't include examples about maximize conversions. It would be great if Google team could make an example about changing a campaign to

Re: Error while using Google Ads API

2021-02-08 Thread Google Ads API Forum Advisor Prod
Hi Sergei, Apart from the information provided in the thread, you may also check out these documentation on how you can correctly construct your requests : REST Mutate methods REST Design You may also opt to use the v6 and refer to the Discovery Document for V6 guide. I hope this helps. Best

RE: Error when setting a campaign strategy Maximize Conversion

2021-02-08 Thread Google Ads API Forum Advisor Prod
Hi Nirit, Thank you for reaching out. You may refer below for my responses to your questions : 1. What optimization goal matches the maximize conversions strategy? Unfortunately, the maximize conversions is not compatible with app campaigns and works only with search campaigns. For more

Re: Error while using Google Ads API

2021-02-08 Thread Jeff Moore
Here is an example call that will work, in case it helps. It creates an expanded text ad /v6/customers/CUSTOMER_NUMBER/adGroupAds:mutate { "operations": [ { "create": { "ad": { "finalUrls": ["http://www.test.com;], "expandedTextAd": {

Re: Error while using Google Ads API

2021-02-08 Thread Steve Wilcox
Sergei, We are also using raw web requests. Our current code creates the ad thru the "customers//ads/" end point, rather than "adGroupAds" Also, I'm not sure which of the "ads" fields are optional, but you might need more than just the name. Good luck! On Monday, February 8, 2021 at

Re: Error while using Google Ads API

2021-02-08 Thread Sergei Kharchenko
Hi! We don't use any of existing client libraries of Google Ads Api. In our example, we use a direct Web request to https://googleads.googleapis.com/v5/. The request is: POST https://googleads.googleapis.com/v5/customers/2794540772/adGroupAds:mutate Body: { "operations": [ { "create": {

RE: Error on timely conversion update

2021-01-29 Thread Google Ads API Forum Advisor Prod
Hi Markus, The Google Ads servers try to match the conversion with the phone call, and they typically try for a certain window of time before giving up and raising an error as you mentioned. The actual limit of that wait time is not documented externally, and it is unlikely that we will do so,

RE: Error on timely conversion update

2021-01-28 Thread Google Ads API Forum Advisor Prod
Hi Markus, I completely understand your concerns. This error looks like enforcing a product level restriction. However, I am forwarding this to the rest of the team to have a deeper look on this error and also to address your concerns regarding list of errors. Meanwhile, please go through the

RE: Error while using Google Ads API

2021-01-21 Thread Google Ads API Forum Advisor Prod
Hi Sergei, So our team could get additional context about the issue, could you provide the complete request and response logs, along with the request ID, that was generated when the error occurred? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client

RE: Error handling for AddOfflineUserDataJobOperationsRequest

2021-01-19 Thread Google Ads API Forum Advisor Prod
Hi Ilya, Here is our guide on Partial Failures and how to handle them. I will need to further investigate to see what these status codes mean. Can you please reply privately with your API request so I can take a look? Thanks, Anthony Anthony Google Ads API Team

Re: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2021-01-05 Thread Mat
Hi Ben, thank you for that information. However, I'm using the Version 1.5.2 Build: Nov 12 2020 16:43:56 and there does not seem to be a newer one. What's the latest version and where can I download it? Regards Mat adsapiforumadvisor schrieb am Dienstag, 5. Januar 2021 um 16:42:47 UTC+1: > Hi

Re: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2021-01-05 Thread Google Ads API Forum Advisor Prod
Hi All - The issue here appears to be related to the version of Editor that's being used when making changes. Older versions of Editor are connected to a separate backend service that the Google Ads API doesn't read from. If you update your version of Editor to the latest you should start

Re: Error with Basic access

2021-01-05 Thread Google Ads API Forum Advisor Prod
Hello, We have determined that it may be an error with the field "ad_group_ad.ad.video_responsive_ad.videos". Please try rerunning the query without including that field and let me know if it goes through. We're currently investigating why this field is causing issues, so I'm going to keep an

Re: Error with Basic access

2021-01-04 Thread Krzysztof Rodo
Hi, do you have some information? poniedziałek, 28 grudnia 2020 o 16:59:33 UTC+1 adsapiforumadvisor napisał(a): > Hi Chris, > > It appears as though these errors may be caused by a bug in our system, > possibly due to the size of the query. > > I'm going to correspond with our engineering

Re: Error with Basic access

2020-12-28 Thread Google Ads API Forum Advisor Prod
Hi Chris, It appears as though these errors may be caused by a bug in our system, possibly due to the size of the query. I'm going to correspond with our engineering team to see if they can help identify the specific issue. I'll follow up with more information as soon as possible. Best, Ben,

Re: Error with Basic access

2020-12-25 Thread Krzysztof Rodo
Hi Anthony, have you checked it, why I am facing these internal errors? Regards, Chris środa, 23 grudnia 2020 o 20:57:33 UTC+1 adsapiforumadvisor napisał(a): > Hello, > > I will take a closer look and get back to you as to why you are facing > these internal errors. > > Regards, > Anthony >

RE: Error with Basic access

2020-12-23 Thread Google Ads API Forum Advisor Prod
Hello, I will take a closer look and get back to you as to why you are facing these internal errors. Regards, Anthony Google Ads API Team Anthony Google Ads API Team ref:_00D1U1174p._5004Q29URLM:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2020-12-14 Thread Google Ads API Forum Advisor Prod
Hi Jt, If you have similar issue with Mat, then please also provide the following details via Reply privately to author option to investigate: sample screenshots of the change history logs made by Google Ads editor that were not included in the report complete request and response logs with

Re: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2020-12-11 Thread Mat
Hi Ernie, sure - if you provide me an email address to relpy to. Unforunately the "Reply privatley to author"-Button in this conversion is greyed out. Regards Mat adsapiforumadvisor schrieb am Freitag, 11. Dezember 2020 um 11:04:47 UTC+1: > Hi Mat, > > To investigate, could you provide the

Re: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2020-12-11 Thread Jt Jt
ในวันที่ ศ. 11 ธ.ค. 2020 17:04 น. Google Ads API Forum Advisor Prod < adsapiforumadvi...@gmail.com> เขียนว่า: > Hi Mat, > > To investigate, could you provide the following details via *Reply > privately to author* option? > >- sample screenshots of the change history logs made by Google Ads >

RE: Error in Google Ads API: change_event.client_type - Changes via "GOOGLE_ADS_EDITOR" are missing.

2020-12-11 Thread Google Ads API Forum Advisor Prod
Hi Mat, To investigate, could you provide the following details via Reply privately to author option? sample screenshots of the change history logs made by Google Ads editor that were not included in the report complete request and response logs with request ID customer ID Regards, Ernie

Re: error when creating new ad schedule (campaign criterion)

2020-12-10 Thread fru...@adzlocal.de
hey, just made another attempt to update to api v5 but with an updated protobuf library (v3.14.0) which in the meantime has been updated due to a known issue - now it works as expected so if someone stumbles upon a similar problem please check/update your library versions.. adsapiforumadvisor

Re: Error CRM-based user list vs Logical user list

2020-12-01 Thread Google Ads API Forum Advisor Prod
Hi Joyca, Thank you for the information you provided. Allow me to reach out to the rest of our team so we can investigate. We'll reach back once we have our findings. Best regards, Peter Laurence Napa Oliquino Google Ads API Team ref:_00D1U1174p._5004Q27wFnT:ref -- --

Re: Error CRM-based user list vs Logical user list

2020-11-30 Thread Joyca Vervinckt
Hi, I have privately sent this information, but did it arrive correctly? Thanks, Joyca On Wednesday, November 25, 2020 at 6:23:14 AM UTC+1 adsapiforumadvisor wrote: > Hi Joyca, > > Thank you for reaching out to our API support team. > > For the AdWords API error that you are encountering,

RE: Error CRM-based user list vs Logical user list

2020-11-24 Thread Google Ads API Forum Advisor Prod
Hi Joyca, Thank you for reaching out to our API support team. For the AdWords API error that you are encountering, could you also provide the customer ID and the complete SOAP request and response logs along with the request ID? These details would allow our team to further investigate the

RE: Error billing information when Google Ads API is enabled

2020-11-06 Thread Google Ads API Forum Advisor Prod
Hi Do, Thank you for reaching out. Please disable all ad-blockers and Google Chrome extensions and then sign into Google Cloud Console and add the Google Ads API. Thanks and regards, Xiaoming, Google Ads API Team Xiaoming Google Ads API Team ref:_00D1U1174p._5004Q277cC6:ref -- --

RE: Error Mutating MultiAssetResponsiveDisplayAd

2020-10-21 Thread Google Ads API Forum Advisor Prod
Hi, Thanks for raising your concern. Since you are using the 'SET' to the operator field, then it should only update the fields that you've included in the API request. With this, could you provide the complete SOAP request and response logs instead, together with the customer ID and API

RE: error when create responsive search ads

2020-10-13 Thread Google Ads API Forum Advisor Prod
Hey, Glad to hear your initial issue was resolved. Can you please share your full request and response through reply privately to author so I can take a closer look? Thanks, Anthony Google Ads API Team Anthony Google Ads API Team ref:_00D1U1174p._5004Q268Ueo:ref -- --

Re: error when create responsive search ads

2020-10-13 Thread Methorz
Hey there, try to update the google libs to the latest version. Google added an update after my last post about this issue. Afterwards it was fixed for me. Seems the library was outdated. Also make sure to use the C library instead of the php extension for protobuf. I am now struggling with

RE: error when creating new ad schedule (campaign criterion)

2020-10-08 Thread Google Ads API Forum Advisor Prod
Hello, Can you please reply privately to author your request and response for this API call so that we can take a closer look? Thanks, Anthony Google Ads API Team Anthony Google Ads API Team ref:_00D1U1174p._5004Q25Yela:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us

Re: error when creating new ad schedule (campaign criterion)

2020-10-08 Thread goo...@spammerz.de
Hey there, I seem to have a similar error when trying to create an ExpandedTextAd. Getting the message that 'Field 'ad_group' is required for 'CREATE' operation'. Similar to the example above I do provide resource name and everything required. Google Ads V4 does not complain about this. Using

Re: error when creating new ad schedule (campaign criterion)

2020-10-05 Thread Google Ads API Forum Advisor Prod
Hi Frank, Can you please reply privately to author your code so I can see if you set the campaign properly? Thanks, Anthony Google Ads API Team Anthony Google Ads API Team ref:_00D1U1174p._5004Q25Yela:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: error when creating new ad schedule (campaign criterion)

2020-10-05 Thread fru...@adzlocal.de
Hi Anthony, thank you for the response. But unfortunately i don't get it - you said i should add 'campaign' => $campaignResourceName to the campaignCriterion, but that's exactly what i do in my code..? Even the var_dump() prints the campaign resource name which has been set before. And

RE: error when creating new ad schedule (campaign criterion)

2020-10-02 Thread Google Ads API Forum Advisor Prod
Hi Frank, You will need to set the campaign just like how the example you provided did. In the campaignCriterion object, you will need to add 'campaign' => $campaignResourceName You'll also need to provide pass the variable in the function that creates the ad schedule. Regards, Anthony Google

RE: Error received from peer ipv6

2020-10-01 Thread Google Ads API Forum Advisor Prod
Hi Michael, Thanks for reaching out. Looks like the error is an issue with the client library rather than the Google Ads API. I suggest reaching out to the client library developers by going to the "Issues" tab of your respective client library's GitHub and clicking "New issue" to open up a

RE: Error when create new Billing Setup

2020-09-21 Thread Google Ads API Forum Advisor Prod
Hi Valerio, Thank you for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue in the servers. Please try running the service again and if you are still having an issue, please share the complete detailed request and response logs of the call via

Re: Error while trying to generate a refresh token

2020-09-05 Thread Harshad GoogleAds
I tried in a virtual environment, and I was able to generate the token. Thanks for help On Friday, September 4, 2020 at 2:26:18 AM UTC+5:30 adsapiforumadvisor wrote: > Hi Harshad, > > Thank you for reaching out. Please give it a try to use this in the > command line: > > pip install --user

RE: Error while trying to generate a refresh token

2020-09-03 Thread Google Ads API Forum Advisor Prod
Hi Harshad, Thank you for reaching out. Please give it a try to use this in the command line: pip install --user google-auth-oauthlib Let us know if you have any further concerns. Thanks and regards, Xiaoming, Google Ads API Team Xiaoming Google Ads API Team

RE: Error: USER_PERMISSION_DENIED

2020-08-18 Thread Google Ads API Forum Advisor Prod
Hi Scott, Thanks for reaching out! The USER_PERMISSION_DENIED error indicates that you are trying to access a customerClientId that you do not have permission to access. Can you please provide the following details via the Reply privately to author option? customerClientId complete detailed

Re: Error when try to update campaign DSA feeds

2020-08-14 Thread Google Ads API Forum Advisor Prod
Greetings! So, the issue is confirmed where the feeds[] field needs to be editable, but now it's read-only. A change like this would require a release, so we're working on trying to get it into the next release. Please be on the lookout for it in the release notes

Re: Error while trying to fetch campaigns

2020-08-04 Thread Youri Nouri
Thanks a lot for your help :) So what we had to do is convincing someone who had more right than developer to set a developer as "Manager" (the account refereed as GOOGLE_LOGIN_CUSTOMER_ID in the script) with standard access. Once done, we refreshed the token (refereed as GOOGLE_REFRESH_TOKEN

RE: Error while trying to fetch campaigns

2020-07-31 Thread Google Ads API Forum Advisor Prod
Hi Youri, Thank you for reaching out to us. I see that you're encountering a "permission denied" error. Could you provide us the full request and response log for where you're encountering this error so that I can further investigate this error? You can provide us these logs privately by using

RE: Error when create new Billing Setup

2020-07-31 Thread Google Ads API Forum Advisor Prod
Hi Martin, Thank you for reaching out to us. I see that you're having an issue while creating a billing set up via the API. Could you provide me with your request and response logs for where this error occurs so that I can further investigate this error? For privacy, you can reply with "reply

RE: error RESOURCE_NOT_FOUND while creating Ad

2020-07-22 Thread Google Ads API Forum Advisor Prod
Hi Noud, Thank you for reaching out to us. I see that you're encountering a Resource not found error while using the API. I took a closer look at your logs and it looks like you're trying to pull the ad group 78537431438 from account 1941479551, which is an MCC account, instead of

Re: error RESOURCE_NOT_FOUND while creating Ad

2020-07-22 Thread Noud Adrichem
I migrated to v4 and same error still occurs. Op woensdag 22 juli 2020 om 16:26:05 UTC+2 schreef Noud Adrichem: > This is the create operation I'm sending to 'adGroupAds:mutate' endpoint. > Using V2 > > { > "create": { > "status": "ENABLED", > "ad_group":

Re: error RESOURCE_NOT_FOUND while creating Ad

2020-07-22 Thread Noud Adrichem
This is the create operation I'm sending to 'adGroupAds:mutate' endpoint. Using V2 { "create": { "status": "ENABLED", "ad_group": "customers/1941479551/adGroups/78537431438", "ad": { "name": "gads_test_drie_KCS__300x250-NL-2020-07-22_15:48:37",

Re: Error when try to update campaign DSA feeds

2020-07-14 Thread Google Ads API Forum Advisor Prod
Greetings! I took over this thread, and when I take over a thread, I do an in-depth analysis of what's going on. I think I found the source of the issue, and I'm checking with my fellow engineers who wrote this code to see if I've pinpointed what's going on. Just to give you a bit of

Re: Error when try to update campaign DSA feeds

2020-07-14 Thread Mariam Soady
Hello, I am getting the same error using java SDK V2, is there any updates about it? Regards, Mariam. On Wednesday, October 16, 2019 at 4:54:40 PM UTC+2 adsapiforumadvisor wrote: > Hi Сергей, > > Thank you for reaching out. This is an issue that our team is aware of. We > will update you

RE: Error when create conversion app

2020-06-29 Thread Google Ads API Forum Advisor Prod
Hi Martin, Thank you for reaching out. Please see here for more information on the appId. It looks like you're using the Android convention for your app ID but since your platform is iTunes, I would guess that it needs to have the IOS convention. Regards, Mitchell Google Ads API Team

Re: Error while creating AdGroup in Campaign "OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE"

2020-06-16 Thread gagan gupta
Sent you privately the logs. On Tuesday, June 16, 2020 at 12:36:05 AM UTC+5:30, adsapiforumadvisor wrote: > > Hi Gagan, > > Thank you for reaching out. I see that you are receiving > an OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE error. Based off the snippet > of the error message you provided,

RE: Error while creating AdGroup in Campaign "OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE"

2020-06-15 Thread Google Ads API Forum Advisor Prod
Hi Gagan, Thank you for reaching out. I see that you are receiving an OPERATION_NOT_PERMITTED_FOR_CAMPAIGN_TYPE error. Based off the snippet of the error message you provided, it is possible that you have provided an invalid biddingStrategyConfiguration with a Search campaign. If you are using

RE: Error while making an API call

2020-06-03 Thread Google Ads API Forum Advisor Prod
Hello, Thank you for reaching out. In order for me to further investigate, kindly provide your CID as well as the complete detailed logs of the request and the response. You can enable logging by following this guide. When providing this information, please "Reply privately to author."

RE: Error: received trailing metadata size exceeds limit

2020-06-03 Thread Google Ads API Forum Advisor Prod
Hi Afsane, Thank you for reaching out. The RESOURCE_EXHAUSTED error occurs when you send too many requests in a short period of time. I suggest setting up short delays between requests or combine more operations in fewer requests. You can refer to the Best practices guide for ways you can

Re: Error uploading conversion type - Unmarshalling error

2020-06-03 Thread Dante Andriano
Thanks a lot! For anyone reading this in the future, the link provided works. El martes, 2 de junio de 2020, 15:40:52 (UTC-3), adsapiforumadvisor escribió: > > Hi Dante, > > Thank you for reaching out. Can you please share the complete detailed > request and response logs for your call *via

RE: Error uploading conversion type - Unmarshalling error

2020-06-02 Thread Google Ads API Forum Advisor Prod
Hi Dante, Thank you for reaching out. Can you please share the complete detailed request and response logs for your call via Reply privately to author so I can further investigate the issue? You can find information on enabling logging here (log level DEBUG). You can find an example for

RE: Error related to KeywordPerformance Report - Temporary problem with the server, Please retry the request after a few moments

2020-05-12 Thread Google Ads API Forum Advisor Prod
Hi Anton, Thank you for reaching out. With regards to your concern about the errors temporary problem with the server. The request may also time out of you're pulling extremely large data sets for which the server may return an error if it is too large. Could you please retry the request by

RE: Error message while downloading data

2020-05-05 Thread Google Ads API Forum Advisor Prod
Hi Mariana, Thanks for reaching out. Can you please elaborate on your concern so that I can further assist you? If you are experiencing issues with the API, can you please provide the complete detailed logs of the request and response along with your CID? Please ensure you "Reply privately to

Re: Error message while downloading data

2020-05-04 Thread Mariana Mireles
Hi Marketing Marketing. Could you explain to me How to fix the problem. At this moment, I have the same. :( On Tuesday, 3 April 2018 23:25:38 UTC-5, Marketing Marketing wrote: > > Hi Milind, thank you so much for your patience and hearing me out. I have > been able to solve the problem. I

RE: Error: redirect_uri_mismatch (Google AdWords dotnet)

2020-04-02 Thread Google Ads API Forum Advisor Prod
Hello, Your post was deleted for included sensitive information. Please post a new thread without this data. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5001UZVie9:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

RE: {'error': 'invalid_grant', 'error_description': 'Bad Request'}

2020-03-24 Thread Google Ads API Forum Advisor Prod
Hi Diana, Can you please provide your complete detailed request and response logs of your API call via Reply privately to author so that I can further investigate the issue? You can find information on enabling logging in the ReadMe of your client library. Regards, Mitchell Google Ads API

Re: {'error': 'invalid_grant', 'error_description': 'Bad Request'}

2020-03-24 Thread Diana Dziubak
> > Hi! Thanks for your answer. But I still have a problem with this. My email address - petrovna.netp...@gmail.com My client customer ID - 864-831-5368 -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/

RE: Error Mutating AdGroupAd in AppCampaign

2020-03-18 Thread Google Ads API Forum Advisor Prod
Hi Diego, Thank you for reaching out. The AppAd type is not mutable and this is the root cause of the error you received. Please refer to this guide on what ad types are mutable. As you said you encountered an issue when removing the ad and creating a new one. Could you please send the

RE: Error "Account has been deleted"

2020-03-03 Thread Google Ads API Forum Advisor Prod
Hello, Thank you for reaching out. Could you please confirm whether the MCC account associated with the customer against which you are trying to make the API calls was deleted on your end? If yes, I recommend you to generate a new OAuth2 credentials by selecting a new user with admin/standard

RE: Error googleapiclient.http:Encountered 403 Forbidden with reason "forbidden"

2020-03-03 Thread Google Ads API Forum Advisor Prod
Hello Raff, Thank you for writing to us. Could you please confirm if my understanding is correct and you are having difficulty while performing this step via API? If not, could you please elaborate your concerns with the error screenshot for me to look into this further and assist you better?

RE: Error updating a DSA page feed

2020-03-02 Thread Google Ads API Forum Advisor Prod
Hi Hugo, Can you please reply privately to author your SOAP request and response so I can take a closer look? Thanks, Anthony Google Ads API Team ref:_00D1U1174p._5001UXTZjj:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

RE: Error when trying to get refresh token to access google ads.

2020-01-22 Thread Google Ads API Forum Advisor Prod
Hi Rene, Thanks for reaching out to us. I see that your issue is with setting up the client library with the link you’re inputting giving you a 404 error code. Could you please try opening a new incognito window in your Chrome browser and try again? If this doesn’t work, since this is a client

RE: Error creating test campaign

2020-01-16 Thread Google Ads API Forum Advisor Prod
Hello Kevin, Thank you for reaching out. Could you please confirm if you are trying to create the account via UI and facing this error? If yes, I would recommend reaching out to the product support team via this link as they will be able to assist you better. Feel free to reach out for any API

Re: Error StatusCode=ResourceExhausted, Detail="Resource has been exhausted (e.g. check quota)

2020-01-15 Thread Google Ads API Forum Advisor Prod
Hi Line, Thank you for reaching out. You can check out this guide on operation limits in Google Ads API based on your token level. However, the QuotaCheckError.RESOURCE_EXHAUSTED error generally occurs when you are sending too many requests in a short period of time. The server throws this

Re: Error StatusCode=ResourceExhausted, Detail="Resource has been exhausted (e.g. check quota)

2020-01-15 Thread Line Rahal
Hello! I have the same problem as Priya: yesterday I've had a 429 error maybe linked to too many requests to the keyword planner. But when I launched it this morning I got the same error. How is that possible? Could you please remind what are the limits for the keyword planner? Thanks in

RE: Error : [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:'']

2019-11-04 Thread Google Ads API Forum Advisor Prod
Hello Harshit, In general that specific error occurs when the wrong clientCustomerId passed to the API call. Please double check if you are passing the right customer id, since the shared customer id is active and if you are passing the same id to the API call then the error shouldn't occur.

RE: Error occurred at MediaFileOperation create

2019-11-04 Thread Google Ads API Forum Advisor Prod
Hi, I realize it's been a while, but a fix went in to allow uploads of DYNAMIC_IMAGE via the API. Please let me know if you encounter any further issues with this operation. Thanks, Josh, Google Ads API Team ref:_00D1U1174p._5001UAqxhT:ref -- --

RE: ERROR: retryAfterSeconds=30 in TargetingIdeaService get petition

2019-10-31 Thread Google Ads API Forum Advisor Prod
Hello, Based on the details shared, it looks like you're receiving an error with the rate scope as Account. This indicates that application is making a high number of requests per second on a single AdWords account. You could wait at least the amount of time specified in the retryAfterSeconds

RE: Error Displaying Dynamic Feed Images in HTML5 Ads

2019-10-23 Thread Google Ads API Forum Advisor Prod
Hi Justin, We only address concerns specific to Google Ads API/Adwords API on this forum. Since, your concerns are related to Google Web Designer and not the API, I would recommend contacting the product support team via help icon in your Google Ads account (once logged in) as they would be

RE: Error when try to update campaign DSA feeds

2019-10-16 Thread Google Ads API Forum Advisor Prod
Hi Сергей, Thank you for reaching out. This is an issue that our team is aware of. We will update you when there is a solution available. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5001UKNSNY:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: Error message : AuthorizationError.CUSTOMER_NOT_ACTIVE

2019-09-03 Thread 오인기
hi thanks for your guide off the 11 items I request, I removed and ran no charges for more than 15 months and found that it worked. we are very happy to have your issue resolved and thank you for your hard work. 2019년 9월 2일 월요일 오후 3시 58분 6초 UTC+9, 오인기 님의 말: > > hi > > i use google account

Re: Error message : AuthorizationError.CUSTOMER_NOT_ACTIVE

2019-09-02 Thread 오인기
hi i use google account (*5499933739*) and it has many ad_account_ids as you know 2167454421 is one ot them the hardest thing for me to understand is that the error happens in all those accounts since from July 26, 2019 none of the normal accounts in the attached file get a single report. In

Re: Error message : AuthorizationError.CUSTOMER_NOT_ACTIVE

2019-09-02 Thread Google Ads API Forum Advisor Prod
Hi, Based from the logs you provided privately, it seems that account 2167454421 specified in your request is the one encountering the CUSTOMER_NOT_ACTIVE error. While checking the account 2167454421, I can confirm that this account is indeed cancelled. This is the reason why you are

Re: Error message : AuthorizationError.CUSTOMER_NOT_ACTIVE

2019-08-29 Thread Google Ads API Forum Advisor Prod
Hi, You should be able to reactivate your account to avoid this error and you may follow this guide on how to do so. Regards, Dannison Google Ads API Team ref:_00D1U1174p._5001UEHbej:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: Error message : AuthorizationError.CUSTOMER_NOT_ACTIVE

2019-08-28 Thread 오인기
Hi I'm still not getting an api call response. there is no single response to all the requests *error : AuthorizationError.CUSTOMER_NOT_ACTIVE* an ongoing ad campaign is being paid for and I don't know why this error occurs. please check my google account i think my account has lost

Re: Error while getting the campaign performance report

2019-08-20 Thread Google Ads API Forum Advisor Prod
Hi, You may try and download the results of the report as objects as seen in this example. This way, it could be an easier approach than parsing the generated file itself. I hope this helps. Best regards, Peter Google Ads API Team ref:_00D1U1174p._5001UHE1nM:ref -- --

Re: Error while getting the campaign performance report

2019-08-20 Thread SML Analysis
Hi, Ok thank you I will give it a try and will let you know. what I am actually trying to do here is to read one by one rows and save it in our DB for reporting purpose. Is there a way I can save the response from Google into a C# Datatable and update it using bulk query into DB. Regards Ali

RE: Error while getting the campaign performance report

2019-08-19 Thread Google Ads API Forum Advisor Prod
Hi, Could you confirm if there are any implemented post processing in the reports after it has been downloaded? I asked because, based on the logs, the issue appears that it may not have originated from the AdWords servers. Could you try and generate the report using the client library example

RE: Error when trying to remove feed mapping - FeedMappingError.CANNOT_MODIFY_MAPPINGS_FOR_TYPED_FEED

2019-08-19 Thread Google Ads API Forum Advisor Prod
Hi Justin, To better investigate the issue, could you provide the complete SOAP request and response logs? You may send your reply using the Reply privately to author option. Thanks and regards, Peter Google Ads API Team ref:_00D1U1174p._5001UEJSqi:ref -- --

RE: Error when adding a Negative CriterionUserList to a Smart Display Ad using the API

2019-08-13 Thread Google Ads API Forum Advisor Prod
Hi Matheus, The error indicates that the exclude operation is not supported for this campaign type through the API. The campaign targeting options that are available for Smart Display Campaigns are listed here. Could you please take a look and let us know if you have any questions? Thanks,

RE: Error 403: org_internal

2019-08-09 Thread Google Ads API Forum Advisor Prod
Hello, The issue you are facing is related to Google Drive API, not Google Ads API. You will need to reach out to their team via this link to get assistance on your issue. Regards, Anthony Google Ads API Team ref:_00D1U1174p._5001UEIVWl:ref -- --

RE: error: the following arguments are required: -c/--customer_id

2019-08-09 Thread Google Ads API Forum Advisor Prod
Hello Nathaniel, If your concern is similar, please follow the instructions provided by Ben on this issue and followup if you are still facing the issue even after following the instructions. If the issue is different, please elaborate to help further. Regards, Sai Teja, Google Ads API Team

RE: Error when fecthing a report for Google ad

2019-08-09 Thread Google Ads API Forum Advisor Prod
Hi Antoine, The CUSTOMER_SERVING_TYPE_REPORT_MISMATCH error occurs when you are trying to make a report against a manager account. The AdWords API reports, such as the Search Query Performance Report, can only be obtained for client (non-manager) accounts. This said, could you verify on your

Re: error: the following arguments are required: -c/--customer_id

2019-08-09 Thread Nathaniel Gibson
Is this going to eventually be answered? I am running into the same issue as well On Friday, April 26, 2019 at 11:17:00 AM UTC-7, googleadsapi-forumadvisor wrote: > > Hello Dmitry, > > Looks like you have create an issue > on our

Re: Error message : AuthorizationError.CUSTOMER_NOT_ACTIVE

2019-08-05 Thread 오인기
Hi We will attach your request here 2019년 8월 5일 월요일 오후 7시 9분 19초 UTC+9, adsapiforumadvisor 님의 말: > > Hi, > > My apologies for the back and forth. > > To continue my investigation, could you provide the complete SOAP request > and response logs when you encountered the error CUSTOMER_NOT_ACTIVE

Re: Error message : AuthorizationError.CUSTOMER_NOT_ACTIVE

2019-08-05 Thread Google Ads API Forum Advisor Prod
Hi, My apologies for the back and forth. To continue my investigation, could you provide the complete SOAP request and response logs when you encountered the error CUSTOMER_NOT_ACTIVE as well via reply privately to author option? Regards, Dannison Google Ads API Team

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