About USER_PERMISSION_DENIED

2024-07-31 Thread LI1F
t;@type": "type.googleapis.com/google.ads.googleads.v17.errors.GoogleAdsFailure", "errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DENIED" }, "message": "User doesn'

Re: another user_permission_denied code 7

2024-04-01 Thread CogniTech Systems
t appears that you've encountered the > *USER_PERMISSION_DENIED* error which occurs when the authorized customer > does not have access to the operating customer. This is an *authorization > error* ( > *https://developers.google.com/google-ads/api/docs/best-practices/common-errors#authorizationerror

Re: v15 upgrade throw user_permission_denied error

2024-03-11 Thread Manish Jain
Is there any update in new version of Google Ads API version 16? On Friday, February 16, 2024 at 2:23:16 AM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for getting back to us. > > After checking your provided logs, we found that you provided only > response logs, but

Re: v15 upgrade throw user_permission_denied error

2024-02-15 Thread Ricky Cortopassi
googleapis.com\/google.ads.googleads.v15.errors.GoogleAdsFailure", "errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DENIED" }, "message": "User doesn't have permission to access customer. Note: If you're accessing a

Re: v15 upgrade throw user_permission_denied error

2024-02-07 Thread Manish Jain
Any Updates on it? I am still not able to retrieve data via v15 API. On Thursday, January 25, 2024 at 11:53:03 AM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for getting back to us. > > In order to assist you better, could you please provide us with the > complete API

Re: v15 upgrade throw user_permission_denied error

2024-01-24 Thread Manish Jain
? to fix this issue. On Wednesday, January 24, 2024 at 9:35:17 PM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > By reviewing your concern, I understand that you're facing a > USER_PERMISSIO

RE: v15 upgrade throw user_permission_denied error

2024-01-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that you're facing a USER_PERMISSION_DENIED error. This means the user doesn't have permission to access the customer. According to the documentation, if you're accessing the customer

V15 upgrade throw USER_PERMISSION_DENIED error

2024-01-24 Thread Manish Jain
quot;The caller does not have permission", "code": 7, "status": "PERMISSION_DENIED", "details": [ { "@type": "type.googleapis.com\/google.ads.googleads.v15.errors.GoogleAdsFailure", "errors": [ { "errorCode": { &

Re: trying to generate a conversion throw user_permission_denied error

2024-01-23 Thread Manish Jain
does not have permission", "code": 7, "status": "PERMISSION_DENIED", "details": [ { "@type": "type.googleapis.com\/google.ads.googleads.v15.errors.GoogleAdsFailure", "errors": [ { "errorCode": { "authorizat

Re: trying to generate a conversion throw user_permission_denied error

2024-01-22 Thread Isa
Hi, Yes It is a developer with low privileges, but even so, I can still create the conversion, the thing is that when I try for second time, the API throw that error and I can not continue testing in the next minutes. This same scenario is happening in our production environment. But I will

Re: trying to generate a conversion throw user_permission_denied error

2024-01-18 Thread Isa
Hi, I sent you the information. Regards El lunes, 8 de enero de 2024 a la(s) 11:40:41 a.m. UTC-3, Google Ads API Forum Advisor escribió: > Hi, > > Thank you for getting back to us. > > Could you please confirm whether you are using client libraries >

Re: trying to generate a conversion throw user_permission_denied error

2024-01-08 Thread Isa
Hi, do you need more information about this error? Regards El miércoles, 3 de enero de 2024 a la(s) 1:47:35 p.m. UTC-3, Google Ads API Forum Advisor escribió: > Hi, > > Thank you for getting back to us. > > To analyze this issue further could you please provide us with the below > details.

Re: trying to generate a conversion throw user_permission_denied error

2024-01-03 Thread Isa
e your > Oauth credentials? > > Kindly note that the email address that is used to generate Oauth > credentials has access to the manager account. If this is the case, then > you should not get this USER_PERMISSION_DENIED error. > This message is in relation to case "ref:!00D

Re: trying to generate a conversion throw user_permission_denied error

2023-12-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
this USER_PERMISSION_DENIED error. This message is in relation to case "ref:!00D1U01174p.!5004Q02r2xDW:ref" Thanks, Google Ads API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.bl

Re: trying to generate a conversion throw user_permission_denied error

2023-12-22 Thread Isa
Hi, I sent you the required information. Regards El jueves, 21 de diciembre de 2023 a la(s) 4:35:01 p.m. UTC-3, Google Ads API Forum Advisor escribió: > Hi, > > Thank you for getting back to us. > > Upon checking logs, I understand that you are still getting an > “USER

Re: trying to generate a conversion throw user_permission_denied error

2023-12-21 Thread Isa
and that you're facing a > *USER_PERMISSION_DENIED* > <https://developers.google.com/google-ads/api/reference/rpc/v15/AuthorizationErrorEnum.AuthorizationError#user_permission_denied> > > error. This means the user doesn't have permission to access the customer. > Accord

RE: user_permission_denied error on production account despite login-customer-id being specified

2023-07-11 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Luca, Thank you for reaching out to the Google Ads API support team. I hope that all of you are doing well today. I can see that you have encountered the USER_PERMISSION_DENIED error. This error usually indicates that the authorized customer does not have access to the operating customer

USER_PERMISSION_DENIED error on production account despite login-customer-id being specified

2023-07-11 Thread Luca Demmel
Dear Team, we're facing an issue with sending API calls to production google ads account. When sending an API call, we're seeing the following error: User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the

Another USER_PERMISSION_DENIED code 7

2023-06-26 Thread effective world
us": "PERMISSION_DENIED", "details": [ { "@type": "type.googleapis.com\/google.ads.googleads.v13.errors.GoogleAdsFailure", "errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DENIED" }, "messag

Re: USER_PERMISSION_DENIED accessing client customer account

2023-03-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. I see that you have posted the full logs on this forum and it is not recommended. With this, I had to delete your recent post. Moving forward to your concern, you will need to ensure that the user / email address you used to generate the credentials

Re: USER_PERMISSION_DENIED accessing client customer account

2023-03-24 Thread API2Go
accounts... The client customer in question is the first one ( 2684650069 ). So, if we can see it in the list above, why do we get error USER_PERMISSION_DENIED when we try to create a keyword for this client customer? ---BEGIN API CALL--- Request --- Method Name

Re: USER_PERMISSION_DENIED accessing client customer account

2023-03-23 Thread API2Go
To find out more info about the issue USER_PERMISSION_DENIED, We made an API call to ShowAccountHierarchy() and got this error message for the same client customer account: "Customer ID 4822940284 is likely a test account, so its customer client information cannot be retrieved." O

USER_PERMISSION_DENIED accessing client customer account

2023-03-22 Thread API2Go
Hi there, It used to work, but lately we are getting the error USER_PERMISSION_DENIED User doesn't have permission to access customer. This is the API call Request/Response (I hope you can help us): GoogleAds.DetailedRequestLogs Information: 1 : [2023-03-23 00:12:15Z] - ---BEGIN API

Re: Link manager , USER_PERMISSION_DENIED

2023-03-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for returning back to our team. Regarding your issue, as mentioned, the reason why you are getting the USER_PERMISSION_DENIED is because the provided user/email address does not have access to the account (215-427-2009). You may see the below options in order to add or grant

Re: Link manager , USER_PERMISSION_DENIED

2023-03-13 Thread 林灿
Hello, Do emails have to be processed manually? I don't want this way, the user has been authorized by Oauth2.0, in this case, how should the sub-account under the user be linked to my managerId On Monday, March 13, 2023 at 7:19:58 PM UTC+8 Google Ads API Forum Advisor wrote: > Hi, >

Re: Link manager , USER_PERMISSION_DENIED

2023-03-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. I hope you are doing well today. Moving forward to your concern, you may refer to this document. This document contains information on invite users through Google Ads API. As per document said, you can send an email invitation to a new user as part of

Re: Link manager , USER_PERMISSION_DENIED

2023-03-10 Thread 林灿
sor wrote: > Hi, > > Thanks for getting back to us. > > As we have mentioned previously in our email, the provided email address > *lia@**gmail.com* <https://gmail.com/> doesn't have access to the > specified account (215-427-2009 <(215)%20427-2009>

Re: Link manager , USER_PERMISSION_DENIED

2023-03-10 Thread 林灿
Hello, I tried the above interface many times and the same error occurred when modifying permissions“(userAccessServiceClient. mutateCustomerUserAccess(String.valueOf(customerId), operation))”. Not sure if it's my parameter passing problem, can you give guidance? For example: manager

Re: Link manager , USER_PERMISSION_DENIED

2023-03-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for the reply. I could confirm that the provided email address lia@gmail.com doesn't have access to the specified account (215-427-2009) in your request and this is the reason why you are experiencing this error on your end. You can also check the access levels on your

Re: Link manager , USER_PERMISSION_DENIED

2023-03-09 Thread 林灿
Hello, I don't understand, can you give me a specific steps and example. My requirement is to operate the advertiser account of another manager account under one manager account. What I understand now is that I need to link this account to my manager account, so I called this

Re: Link manager , USER_PERMISSION_DENIED

2023-03-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for returning to our team. Confirming that we have received your response. Kindly note that I had to delete your recent post in the forum as it contains your email address. Upon checking, it appears that your provided email address doesn't have access to the specified account

Re: Link manager , USER_PERMISSION_DENIED

2023-03-09 Thread 林灿
UTC+8 Google Ads API Forum Advisor wrote: > Hello, > > Welcome to Google Ads API support team. Thank you for reaching out to us. > > With regards to your concern, I can see that you’ve encountered > the authorization_error: USER_PERMISSION_DENIED > <https://developers.g

RE: Link manager , USER_PERMISSION_DENIED

2023-03-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, Welcome to Google Ads API support team. Thank you for reaching out to us. With regards to your concern, I can see that you’ve encountered the authorization_error: USER_PERMISSION_DENIED. It means the authorized customer does not have access to the operating customer. The common cause

RE: An error occurred when binding the customer id with the manager account, "USER_PERMISSION_DENIED"

2023-03-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to us. I can see that you have encountered the "USER_PERMISSION_DENIED" which means a user doesn't have permission to access a customer and you’re accessing a client customer using 'login-customer-id’ in the request. To address the above error, you

Link manager , USER_PERMISSION_DENIED

2023-03-08 Thread 林灿
Hi: I'm using the java API to bind a customer_id from another manager account to my test account manager。 I get the error, "User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the

An error occurred when binding the customer id with the manager account, "USER_PERMISSION_DENIED"

2023-03-08 Thread 林灿
hi: I am using the java api to bind the customer ID under another manager account to my test account manager account, but an error occurs, "User does n 't have permission to access customer. Note: If you 're accessing a client customer, the manager 's customer ID must be set in the

Re: google ads USER_PERMISSION_DENIED 错误

2023-02-28 Thread 刘凯
是这个邮件吗 googlea...@google.com <https://groups.google.com/> 在2023年2月28日星期二 UTC+8 02:15:03 写道: > Hi, > > Thank you for reaching out to Google Ads API Forum. > > Upon checking your logs, I can see that you have encountered the > USER_PERMISSION_DENIED > <https://de

google ads USER_PERMISSION_DENIED 错误

2023-02-27 Thread 刘凯
Request ID ByTFVBgOuTkCfsyR9zNMXg failed due to GoogleAdsException. Underlying errors: Error 0: error_code { authorization_error: USER_PERMISSION_DENIED } message: "User doesn\'t have permission to access customer. Note: If you\'re accessing a client customer, the manager\'s customer id

USER_PERMISSION_DENIED - User doesn't have permission to access customer.

2022-09-28 Thread Jaime Oliver
when trying to run a report : "authorizationError":"USER_PERMISSION_DENIED"},"message":"User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the 'login-customer-id' header. I

RE: USER_PERMISSION_DENIED with migration to new Google Ads API

2022-08-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Saurabh, Thank you for bringing this up. A full description of account access change from AdWords API is described in our migration Login customer ID guide. A visual way to explain access rights in the Ads API is to imagine that the same Google account that generated the refresh token was

USER_PERMISSION_DENIED with migration to new Google Ads API

2022-08-29 Thread Saurabh Srivastava
2592000,quic=":443"; ma=2592000; v="46,43") Body: null Failure message: errors { error_code { authorization_error: USER_PERMISSION_DENIED } message: "User doesn\'t have permission to access customer. Note: If you\'re accessing a client customer, the manager\'s c

RE: USER_PERMISSION_DENIED under child account

2022-08-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Pedro, Thanks for reaching out to the Google Ads API Forum. The USER_PERMISSION_DENIED error usually indicates that the user / email address you used to generate your OAuth2 credentials does not have access to the customer ID you specified in your request. When a manager account

USER_PERMISSION_DENIED under child account

2022-08-10 Thread Pedro Armando Miranda Gomes
I have a main account to which I have admin access, when I try to manipulate the sub-accounts via api I am getting a permission denied error, this only works if I have the specific permission for each sub-account, is there any possibility to manipulate these accounts via api only with the

Re: authorization_error: USER_PERMISSION_DENIED

2022-07-12 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Phil, Thank you for reaching out to the Google Ads API support team. To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library

Re: authorization_error: USER_PERMISSION_DENIED

2022-07-12 Thread Phil Rotella
This same thing happened to me yesterday starting at 3:30 pm ET. Individual calls weren't consistently failing; the exact same call could succeed once, then fail for "USER_PERMISSION_DENIED", then succeed. I upgraded my Google Ads API from version 10 to version 11 around 4:45 pm ET a

RE: ERROR: USER_PERMISSION_DENIED

2022-07-12 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thanks for reaching out to the Google Ads API Forum. Since we didn't receive your provided info in your email, I’m assuming that you’re encountering an AuthorizationError.USER_PERMISSION_DENIED error. Kindly note that you may receive the error ‘USER_PERMISSION_DENIED’ when a user doesn't

ERROR: USER_PERMISSION_DENIED

2022-07-12 Thread HVNN
Hi, I facing this error after sending requests Please check for me! Thanks. PS: I have provide info on this email -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You

Re: authorization_error: USER_PERMISSION_DENIED

2022-07-11 Thread Shaun Bond
Same issue here - can someone from Google please confirm? On Tuesday, July 12, 2022 at 6:33:00 AM UTC+10 ashirk...@gmail.com wrote: > Hey i frequently facing this error after sending requests.I download the > report of client-customer-id but downloaded some client report api throw > this

authorization_error: USER_PERMISSION_DENIED

2022-07-11 Thread Ashir Khan
Hey i frequently facing this error after sending requests.I download the report of client-customer-id but downloaded some client report api throw this error.Api works fine yesterday.But today i frequently face this error.I also use correct credentials. Can you inform me why api doing this.

RE: USER_PERMISSION_DENIED error

2022-07-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Anton, Thank you for raising this concern to the Google Ads Forum. To investigate this error, could please provide the complete request and response logs with request ID and request header generated on your end along with the email address used to generate the OAuth2 credentials? If you

USER_PERMISSION_DENIED error

2022-07-08 Thread 'Anton Khorev' via Google Ads API and AdWords API Forum
Hi, I'm using python lib for google api. My MCC has been linked to 2 accounts and everything was working properly. But now I'm trying to access the 3rd account and get an error: "User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-28 Thread sealytic...@gmail.com
Why are you deleting my messages instead of replying? I shared all logs for 5 times. Every support person asking and I am sharing. And you are still answering nothing. And you are deleting my messages? On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-28 Thread sealytic...@gmail.com
Hello, any update on this topic? Thanks On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the clarification. Upon checking this response, I did not > see the send logs as you mentioned. To better check this, could you please > provide us the email address

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-28 Thread sealytic...@gmail.com
I shared with private message, thanks On Monday, June 27, 2022 at 10:33:08 AM UTC+3 adsapi wrote: > Hi, > > Thank you for the clarification. Upon checking this response, I did not > see the send logs as you mentioned. To better check this, could you please > provide us the email address that

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-26 Thread sealytic...@gmail.com
Hello, No, 6096591137 is gotten from listAccessibleCustomers and then based on this response, hiearachy is built. And 3587098959 is gotten from this hierarchy. I already sent the logs but I am sending it again. Thanks On Friday, June 24, 2022 at 5:15:46 PM UTC+3 adsapi wrote: > Hello, >

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-24 Thread sealytic...@gmail.com
fetched with api. But when I used them in campaign resource, I am getting mentioned error. I shared related email address with private message. On Friday, June 24, 2022 at 2:17:09 PM UTC+3 adsapi wrote: > Hi, > > Thanks for confirming. The USER_PERMISSION_DENIED > <https://develo

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thanks for confirming. The USER_PERMISSION_DENIED error usually indicates that you are authenticating as a user that does not have access to the account (3587098959) specified in your API request. Also, since you specified the "login-customer-id": "6096591137"

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-24 Thread sealytic...@gmail.com
Hello Camela, Yes *the 3587098959 client account is indeed under the 6096591137 MCC account's hierarchy* because first I am calling list accessible customers endpoint and then I am building hierarchy based on response. At the same time I checked over Ads UI. On Friday, June 24, 2022 at

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-24 Thread sealytic...@gmail.com
Thursday, June 23, 2022 at 3:26:24 PM UTC+3 adsapi wrote: > >> Hi, >> >> Thanks for reaching out to the Google Ads API Forum. >> >> To give you an overview about the issue that you encountered encountered, >> the "*USER_PERMISSION_DENIED*

Re: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-23 Thread sealytic...@gmail.com
issue that you encountered encountered, > the "*USER_PERMISSION_DENIED* > <https://developers.google.com/google-ads/api/reference/rpc/v10/AuthorizationErrorEnum.AuthorizationError?hl=en#user_permission_denied>" > > which means a user doesn't have permission to access

RE: USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thanks for reaching out to the Google Ads API Forum. To give you an overview about the issue that you encountered encountered, the "USER_PERMISSION_DENIED" which means a user doesn't have permission to access a customer and you’re accessing a client customer using 'login-c

USER_PERMISSION_DENIED error despite providing correct login customer id

2022-06-23 Thread sealytic...@gmail.com
"authorizationError": "USER_PERMISSION_DENIED" }, "message": "User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the 'login-customer-id' header. See https://deve

Re: Got Permission error - USER_PERMISSION_DENIED in Google Ads API, while it works on Adwords API

2022-06-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ajit, Here's our login customer Id guide and migration guide. Any account returned by Get Account Hierarchy when you you don't specify manager ID and login customer ID can be accessed by your refresh token you used to make the API call. Any account returned by List Accessible Accounts when

Re: Got Permission error - USER_PERMISSION_DENIED in Google Ads API, while it works on Adwords API

2022-06-16 Thread Ajit Trivedi
Hi, Can you please explain a little more about how we can fix this issue? On Thursday, January 16, 2020 at 3:20:23 AM UTC+5:30 Google Ads API Forum Advisor Prod wrote: > Hi Omri, > > Thanks for reaching out. The error USER_PERMISSION_DENIED > <https://developers.google.com

USER_PERMISSION_DENIED customerUserAccesses

2022-06-09 Thread Maite Eguren Brown
Hey, I am testing REST API to mutate customerUserAccesses. Yesterday I successfully changed an account role from admin to read only, but when I tried changing to any other role again I got a USER_PERMISSION_DENIED error. The headers are correct and I even tried adding the login-customer-id

USER_PERMISSION_DENIED customerUserAccesses

2022-06-09 Thread Maite Brown
Hey, I am testing REST API to mutate customerUserAccesses. Yesterday I successfully changed an account role from admin to read only, but when I tried changing to any other role again I got a USER_PERMISSION_DENIED error. The headers are correct and I even tried adding the login-customer-id

Re: I keep getting USER_PERMISSION_DENIED... Which login_customer_id should I take?

2022-03-23 Thread Wbdseo GamingReal
Hello Heidi, Thanks for your quick answer! I still struggle to understand what you mean in the first sentence: - What does "your access to the customer account is through a manager account" mean please? I think I do not have any customer account but only manager account. Could the issue come

RE: I keep getting USER_PERMISSION_DENIED... Which login_customer_id should I take?

2022-03-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to us. As per this guide , if your access to the customer account is through a manager account, this header is required and must be set to the customer ID of the manager account. To elaborate, if your OAuth2 credentials were generated using a user / email

I keep getting USER_PERMISSION_DENIED... Which login_customer_id should I take?

2022-03-22 Thread Wbdseo GamingReal
Hello! I am new to the Google Ads API and to Google Ads in general. I try to make it work on Python and I keep getting USER_PERMISSION_DENIED error. I created both a test account and a non-test account. The first one was indicated to be necessary to connect to API, whereas the second one gives

RE: Getting USER_PERMISSION_DENIED in google ads api when trying to fetch client info, which allowed access in authentication of the app

2022-02-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, It sounds like each client has their own authentication with you GCP project. They can log in directly to their accounts without your login customer Id because they are probably authenticating with a Google Account that is already a user in their Ads accounts. You probably are a user in

Getting USER_PERMISSION_DENIED in google ads api when trying to fetch client info, which allowed access in authentication of the app

2022-02-23 Thread Support Support
to get customer info using developer-token and login-customer-id of my mcc account, it shows USER_PERMISSION_DENIED error. How can I access account info of my clients by authenticating them. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https

RE: USER_PERMISSION_DENIED while creating a new campaing with php library

2022-02-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello Bogdan, Thanks for reaching out to the Google Ads API support. I understand that you’ve encountered the error ‘USER_PERMISSION_DENIED’ after migrating process, usually this error occurs has the following root causes: The link between the manager and client account was removed. Your OAuth

Re: USER_PERMISSION_DENIED

2022-02-22 Thread 'Héctor Urbina' via Google Ads API and AdWords API Forum
cepts/call-structure#cid\u0012\u0016OlF4Ln0gLpOUnCTivOoOGA;, "request-id": "OlF4Ln0gLpOUnCTivOoOGA" } Fault: errors { error_code { authorization_error: USER_PERMISSION_DENIED } message: "User doesn\'t have permission to access customer. Note: If you\'re accessing a

USER_PERMISSION_DENIED while creating a new campaing with php library

2022-02-22 Thread Bogdan Onyshenko
quot;Tue, 22 Feb 2022 12:15:28 GMT", "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000;

c# USER_PERMISSION_DENIED by Get Account Hierarchy

2022-02-14 Thread Karin Rutter
Hallo Friends I try to implement the second (for me) Google Ads Example from c# Examples Library: Get Account Hierarchy... Unfortunaly again get a Error. This time USER_PERMISSION_DENIED Have a log for this call. Thanks for Help Adam

Python client v9 throwing USER_PERMISSION_DENIED error

2022-02-08 Thread Gabriel Viviani
Hello support team, I'm migrating from old python client that will be deprecated soon to v9 one. When loading config values from dict I receive following error: Request with ID "HIDDEN (idk if I should show this)" failed with status "PERMISSION_DENIED" and includes the following errors:

RE: USER_PERMISSION_DENIED with loginCustomerId set to MCC id

2021-10-20 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hello, Thanks for reaching out to us. As you’ve mentioned that you’ve encountered the error ‘USER_PERMISSION_DENIED’, it usually has the following root causes: The link between the manager and client account was removed. Your OAuth credentials are for a user who does not have access

USER_PERMISSION_DENIED with loginCustomerId set to MCC id

2021-10-20 Thread Andjel Boskovic
Hi, I'm trying to run the GoogleAdsServiceClient->search(MCC_ACCOUNT_ID, query) method. I have set both clientCustomerId, and loginCustomerId to MCC_ACCOUNT_ID (without hyphens). After requesting I get: Failure: {"errors":[{"errorCode":{"authorizationEr

Re: USER_PERMISSION_DENIED

2021-10-13 Thread Brian Maynard
erate oauth2 > credential > <https://developers.google.com/google-ads/api/docs/first-call/oauth-cloud-project>. > > This is the reason why the USER_PERMISSION_DENIED error occurred when not > configuring or setting customer ID to *LoginCustomerId* field. > > Let me know if you have

RE: USER_PERMISSION_DENIED

2021-10-05 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
account where your login user account has access and used to generate oauth2 credential. This is the reason why the USER_PERMISSION_DENIED error occurred when not configuring or setting customer ID to LoginCustomerId field. Let me know if you have further questions. Regards, Ernie John Blanca Tacata

USER_PERMISSION_DENIED

2021-10-05 Thread Brian Maynard
quot;The caller does not have permission","grpc_status":7}") Failure: { "errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DENIED" }, "message": "User doesn't have permission to access customer. Note

Re: unable to retrieve data from adwords REST API USER_PERMISSION_DENIED

2021-09-28 Thread Google Ads API Forum Advisor
Hi Brian, Yasar is talking about the logs that were attached in previous interaction. Please refer to the common error documentation for more information regarding the error in latest interaction and how to prevent this error:

Re: unable to retrieve data from adwords REST API USER_PERMISSION_DENIED

2021-09-28 Thread Brian Maynard
} On Thursday, September 23, 2021 at 6:29:30 PM UTC+2 adsapi wrote: > Hi Brian, > > Thanks for posting your concern to us. > > Upon checking logs, it appears that you’ve encountered > *‘USER_PERMISSION_DENIED* > <https://developers.google.com/google-ads/api/docs/best-practices/common-errors?hl=e

RE: unable to retrieve data from adwords REST API USER_PERMISSION_DENIED

2021-09-23 Thread Google Ads API Forum Advisor
Hi Brian, Thanks for posting your concern to us. Upon checking logs, it appears that you’ve encountered ‘USER_PERMISSION_DENIED' error. The ‘USER_PERMISSION_DENIED’ usually occurs due to incorrectly setting the 'login-customer-id’ in the request or not specifying login-customer-id

unable to retrieve data from adwords REST API USER_PERMISSION_DENIED

2021-09-23 Thread Brian Maynard
does not have permission", "code": 403, "details": [ { "errors": [ { "errorCode": { "authorizationError": "USER_PERMISSION_DENIED" }, "message": "User doesn't have

RE: error: USER_PERMISSION_DENIED

2021-07-26 Thread Google Ads API Forum Advisor
directly via our googleadsapi-supp...@google.com alias. That said, I am posting some of the details of your initial concern below, as reference : "Hello, I get a USER_PERMISSION_DENIED exception and this message : "User doesn't have permission to access customer. Note: If you're accessin

error: USER_PERMISSION_DENIED

2021-07-23 Thread NICOLE HAN
Hello, I get a USER_PERMISSION_DENIED exception and this message : "User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the 'login-customer-id' header. See https://developers.google.com/google-ads/api

RE: USER_PERMISSION_DENIED' error

2021-06-10 Thread Google Ads API Forum Advisor
Hi Johnny, Thanks for reaching out. This error is usually due to one of the follow: Authenticating as a manager, but not specifying the manager account ID as the login-customer-id in the request header OAuth credentials (client ID, client secret) were created with an email that does not have

RE: USER_PERMISSION_DENIED If you\'re accessing a client customer, the manager\'s customer id must be set in the \'login-customer-id\'

2021-06-08 Thread Google Ads API Forum Advisor
Hello, Thanks for reaching out. Can you please verify that: If you are authenticating as a manager, that you have specified that managing customer ID in the login-customer-id field? The email used to create the OAuth credentials (client ID, client secret) is an Ads user with the required

USER_PERMISSION_DENIED If you\'re accessing a client customer, the manager\'s customer id must be set in the \'login-customer-id\'

2021-06-04 Thread Monty808
Heo google. ] Really don't get the google ads python api for google ads. message: "User doesn\'t have permission to access customer. Note: If you\'re accessing a client customer, the manager\'s customer id must be set in the \'login-customer-id\' header. See

RE: authorization_error: USER_PERMISSION_DENIED

2021-04-08 Thread Google Ads API Forum Advisor Prod
Hi, My apologies for the delayed response. If you want to regenerate the OAuth2 credentials and obtain a new refresh token, then you may refer to the following guides: https://developers.google.com/google-ads/api/docs/first-call/oauth-cloud-project

RE: authorization_error: USER_PERMISSION_DENIED

2021-03-25 Thread Google Ads API Forum Advisor Prod
Hi Bhargav, Please provide the requested details via Reply privately to author option if the issue persists. Regards, Ernie John Blanca Tacata Google Ads API Team ref:_00D1U1174p._5004Q2EnDEy:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

RE: authorization_error: USER_PERMISSION_DENIED

2021-03-25 Thread Google Ads API Forum Advisor Prod
Hi Bhargav, Thank you for posting your concern. I would like to inform you first that I am going to remove your initial post as it contains API logs generated on your end. Moving forward, could you confirm if you tried to follow the message in the API logs to address the error? I asked this

authorization_error: USER_PERMISSION_DENIED

2021-03-25 Thread bhargav d
a(content-type=application/grpc,request-id=UYn78_KprjzUn-vWpnO8fA,date=Thu, 25 Mar 2021 16:47:19 GMT)* *Body: null* *Failure message: errors {* * error_code {* *authorization_error: USER_PERMISSION_DENIED* * }* * message: "User doesn\'t have permission to access customer. Note: If you\

Re: authorization_error: USER_PERMISSION_DENIED

2021-03-18 Thread Hubble App
Hi Matt , Thank you for your response, as suggested we would first try to regenerate the OAuth2 credentials and obtain a new refresh token. Could you please help us with STEPs to do same. Regards, Hubble App On Thursday, March 18, 2021 at 12:54:54 AM UTC+5:30 adsapiforumadvisor wrote: >

RE: authorization_error: USER_PERMISSION_DENIED

2021-03-17 Thread Google Ads API Forum Advisor Prod
Hello, Thanks for reaching out. I would recommend regenerating the OAuth2 credentials and obtaining a new refresh token using an email that has the proper access level for the target account. I noticed that the operating customer, 2900486729, is given in the login-customer-id header. If you

Re: authorization_error: USER_PERMISSION_DENIED

2021-03-17 Thread Pavel Hegler
ave >> permission\u001a\u0002\ >> nCtype.googleapis.com/google.ads.googleads.v5.errors.GoogleAdsFailure\u0012\u0002\n\u0001\n\u0002H\u0002\u0012\u0001User >> >> <http://nCtype.googleapis.com/google.ads.googleads.v5.errors.GoogleAdsFailure%5Cu0012%5Cu0002%5Cn%5Cu0001%5Cn%5Cu0002

Re: authorization_error: USER_PERMISSION_DENIED

2021-03-17 Thread Pavel Hegler
stomer. Note: If you're accessing a > client customer, the manager's customer id must be set in the > 'login-customer-id' header. See > https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid > ", > "request-id": "MQiYxhCMioS-s02kGyfz5g&qu

authorization_error: USER_PERMISSION_DENIED

2021-03-17 Thread Hubble App
ion to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the 'login-customer-id' header. See https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid;, "request-id": "MQiYxhCMioS-s02kGyfz5g" } Fault: errors { error_

Re: USER_PERMISSION_DENIED,User doesn't have permission to access customer,"errorCode": { "authorizationError": "USER_PERMISSION_DENIED"

2021-02-24 Thread Google Ads API Forum Advisor Prod
Hi Austin, Thank you for the reply. I work with Xiaoming and let me provide support to your concern. So that our team can have a deeper analysis to the issue, could you provide the following details via Reply privately to author option to investigate? Complete API request and response logs

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