Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Josh Luthman
ts, so we >> don’t accept ACH. The per transaction fee is not bad, but the minimum is a >> problem. >> >> *From:* Justin Wilson - MTIN <li...@mtin.net> >> *Sent:* Wednesday, November 11, 2015 9:29 AM >> *To:* af@afmug.com >> *Subject:* Re: [AFMUG] Steer

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Adam Moffett
li...@mtin.net> *Sent:* Wednesday, November 11, 2015 9:29 AM *To:* af@afmug.com <mailto:af@afmug.com> *Subject:* Re: [AFMUG] Steer customers to ACH (vs CC)? Give them a discount. Much of it depends on the bank. We had folks who absolutely hated ACH because their bank would

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Chuck McCown
Does IP Pay have merchant systems too? Wondering about saving some money over our square system. From: Christopher Gray Sent: Wednesday, November 11, 2015 10:17 AM To: af@afmug.com Subject: Re: [AFMUG] Steer customers to ACH (vs CC)? Wow, I'm hearing a lot more negative responses about ACH

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Ken Hohhof
ot bad, but the minimum is a problem. From: Justin Wilson - MTIN Sent: Wednesday, November 11, 2015 9:29 AM To: af@afmug.com Subject: Re: [AFMUG] Steer customers to ACH (vs CC)? Give them a discount. Much of it depends on the bank. We had folks who absolutely hated ACH because their bank

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Lewis Bergman
> Our bank wants a $25/mo minimum fee for us to process ACH payments, so we >> don’t accept ACH. The per transaction fee is not bad, but the minimum is a >> problem. >> >> *From:* Justin Wilson - MTIN <li...@mtin.net> >> *Sent:* Wednesday, November 11, 2015 9:29

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Christopher Gray
Wow, I'm hearing a lot more negative responses about ACH than I imagined. I'm going to use IPPay, and have had good experiences with them so far. Bounced ACH is a $5 fee, so I figured anyone who bounced would be required to sign up for CC thereafter (and if they bounced less than once every 3

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Ken Hohhof
my Sent: Wednesday, November 11, 2015 10:41 AM To: af@afmug.com Subject: Re: [AFMUG] Steer customers to ACH (vs CC)? I originally loved ACH, for the cost savings. Now I have realized that it is the only way that a customer can defraud us with our current billing method. They login and

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Mark Radabaugh
<mailto:af...@kwisp.com>> wrote: >> Our bank wants a $25/mo minimum fee for us to process ACH payments, so we >> don’t accept ACH. The per transaction fee is not bad, but the minimum is a >> problem. >> >> From: Justin Wilson - MTIN <mailto:li...@m

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Jeremy
blem. > > *From:* Justin Wilson - MTIN <li...@mtin.net> > *Sent:* Wednesday, November 11, 2015 9:29 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Steer customers to ACH (vs CC)? > > Give them a discount. Much of it depends on the bank. We had folks who > absolut

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Adam Moffett
+1 My thoughts exactly. On 11/11/2015 10:31 AM, Josh Luthman wrote: If we charge ACH and they overdraft a) we don't get money b) we get a fee c) they get a fee So now your basic Internet service just tacked on $60+ Just use credit cards IMO. We accept ACH but it's uncommon for a good

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Josh Luthman
If we charge ACH and they overdraft a) we don't get money b) we get a fee c) they get a fee So now your basic Internet service just tacked on $60+ Just use credit cards IMO. We accept ACH but it's uncommon for a good reason. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Ken Hohhof
Our bank wants a $25/mo minimum fee for us to process ACH payments, so we don’t accept ACH. The per transaction fee is not bad, but the minimum is a problem. From: Justin Wilson - MTIN Sent: Wednesday, November 11, 2015 9:29 AM To: af@afmug.com Subject: Re: [AFMUG] Steer customers to ACH (vs

[AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Christopher Gray
For the people who accept both ACH and CC payments, do you do anything to promote the use of ACH (to reduce your costs)? Thanks - Chris

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Justin Wilson - MTIN
Give them a discount. Much of it depends on the bank. We had folks who absolutely hated ACH because their bank would charge an overdraft if the ACH failed. They like the CC, even if it was a debit card, because if the money wasn’t there it just declines it. No $30 fee or whatever. But, it

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Lewis Bergman
Customer - a person or organization that buys goods or services from a store or business. Thief - a person who steals another person's property, especially by stealth and without using force or violence. The operative word being "buy". I always liked telling someone like that they were not a

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Seth Mattinen
On 11/11/15 09:56, Ken Hohhof wrote: Unfortunately, no one seems to understand budgeting anymore, except the seniors on Social Security. They want to see how long it takes for their Internet to be turned off, then look in the couch cushions for change or see if they have any gift cards with

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Ken Hohhof
made a deal with the bank. They don’t repair cars, and we don’t make loans. From: Mark Radabaugh Sent: Wednesday, November 11, 2015 12:30 PM To: af@afmug.com Subject: Re: [AFMUG] Steer customers to ACH (vs CC)? Just the usual crap: rcarlin [8:14 PM] Heads up: [redacted] wife called

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Mathew Howard
are, how does it work out? Are the reclamation of these minor amounts >>> worth the slanderous hate speech that is sure to come from that customer >>> for life after you hit their credit? We have been eating the cost, cutting >>> ties, and moving on. >>> >

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Justin Wilson - MTIN
don’t repair cars, and we don’t make loans. > > > From: Mark Radabaugh <mailto:m...@amplex.net> > Sent: Wednesday, November 11, 2015 12:30 PM > To: af@afmug.com <mailto:af@afmug.com> > Subject: Re: [AFMUG] Steer customers to ACH (vs CC)? > > Just the u

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Mark Radabaugh
et added. I also tell them that credit cards cost us more to process >>> than checks. I basically just tell them that we prefer ACH, but we will >>> take anything. I regularly question whether ACH is a good idea or not. We >>> have more problem customers on AC

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Josh Luthman
like sending cash in the mail and it goes through a third >> party. If they are late mailing it then service gets shut off, and late >> fees get added. I also tell them that credit cards cost us more to process >> than checks. I basically just tell them that we prefer ACH, but we w

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Ty Featherling
you > have a dollar bill in your pocket, you rent a movie. If not, no movie. > It’s too hard to know if you can afford $9 each and every month. And if > your job is driving for Uber, maybe I can understand how you just can’t > plan your income. > > > *From:* Jeremy <

Re: [AFMUG] Steer customers to ACH (vs CC)?

2015-11-11 Thread Ken Hohhof
checks, but we don’t do that. From: Ty Featherling Sent: Wednesday, November 11, 2015 1:34 PM To: af@afmug.com Subject: Re: [AFMUG] Steer customers to ACH (vs CC)? Ken, how are you scanning those checks in? What billing system are you integrating that with and how? -Ty -Ty On Wed, Nov 11