AGI company A2I2 has released a product for automating call center
functionality, see...
http://www.smartaction.com/index.html
Based on reading the website here is my initial reaction
Certainly, automating a higher and higher percentage of call center
functionality is a worthy goal, and a place
From: Ben Goertzel [mailto:b...@goertzel.org]
Sent: Monday, January 12, 2009 3:42 AM
To: agi@v2.listbox.com
Subject: [agi] initial reaction to A2I2's call center product
AGI company A2I2 has released a product for automating call center
functionality, see...
http
Ben,
Just to say many thanks for keeping us posted! Been keen to know this. And
would be good to know more details. This does of course sound like something
more down Steve Richfield's street - sub-AGI-assistants- a potentially v.
valuable field. But not - after all that standard type of
Ben Goertzel wrote:
AGI company A2I2 has released a product for automating call center
functionality, see...
http://www.smartaction.com/index.html
Based on reading the website here is my initial reaction
Certainly, automating a higher and higher percentage of call center
functionality is a
2009/1/12 Ben Goertzel b...@goertzel.org:
AGI company A2I2 has released a product for automating call center
functionality
We value your interest in our AGI related service.
If you agree that AGI can have useful applications for call centres, press 1
If our AGI repeatedly misinterprets your
--- On Mon, 1/12/09, Ben Goertzel b...@goertzel.org wrote:
AGI company A2I2 has released a product for automating call
center functionality, see...
http://www.smartaction.com/index.html
It would be nice to see some transcripts of actual conversation between the
system and customers to get
From: Bob Mottram [mailto:fuzz...@gmail.com]
2009/1/12 Ben Goertzel b...@goertzel.org:
AGI company A2I2 has released a product for automating call center
functionality
We value your interest in our AGI related service.
If you agree that AGI can have useful applications for call
If our AGI repeatedly misinterprets your speech, because it was
trained on an Australian accent where all statements actually sound
like questions, press 2
They use the speech recognition engine from nuance, and as far as
I can remember, recognition and support for regional accents is
one of
