[Evergreen-general] REMINDER: Evergreen Reports Interest Group Meets Tomorrow at 2 PM Eastern!

[Jessica Woolford via Evergreen-general]

Just a reminder that the Reports Interest Group will meet tomorrow to take
a sneak peak at the new Angular reports interface! Hope to see you there!

On Fri, Mar 22, 2024 at 12:07 PM Jessica Woolford 
wrote:

> The Reports Interest Group will meet next Wednesday, March 27th at 2 PM
> Eastern via Zoom. Our original plan was to talk about acquisition reports,
> but since the Angular reports interface development has been released for
> community testing, we thought it would be a good time to take a look at it!
> Andrea Buntz Neiman from Equinox Open Library Initiative will be joining us
> to show off the new interface.
>
> You're encouraged to take the new interface for a spin on the demo server
>  prior to the meeting.
> Login info for the server can be found here
> .
>
> Connection information and agenda can be found here:
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2024-03-27
>
> Hope to see you there!
>
> Jessica
>
> --
>
> Jessica Woolford (she/her)
>
> Director of Member Services
>
> jwoolf...@biblio.org | (203) 577-4070 <203-577-4070>x105
>
> » Help Desk: Open or Check a Ticket 
>
> [image: Stylized turquoise book with blue swirl around it, above text
> reading Bibliomation: Libraries Sharing Computerized Services]
> 
>


-- 

Jessica Woolford (she/her)

Director of Member Services

jwoolf...@biblio.org | (203) 577-4070 <203-577-4070>x105

» Help Desk: Open or Check a Ticket 

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[Evergreen-general] Evergreen Reports Interest Group Meeting Wednesday at 2 PM Eastern

[Jessica Woolford via Evergreen-general]

The Reports Interest Group will meet next Wednesday, March 27th at 2 PM
Eastern via Zoom. Our original plan was to talk about acquisition reports,
but since the Angular reports interface development has been released for
community testing, we thought it would be a good time to take a look at it!
Andrea Buntz Neiman from Equinox Open Library Initiative will be joining us
to show off the new interface.

You're encouraged to take the new interface for a spin on the demo server
 prior to the meeting.
Login info for the server can be found here
.

Connection information and agenda can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2024-03-27

Hope to see you there!

Jessica

-- 

Jessica Woolford (she/her)

Director of Member Services

jwoolf...@biblio.org | (203) 577-4070 <203-577-4070>x105

» Help Desk: Open or Check a Ticket 

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[Evergreen-general] Reports Interest Group Canceled Today (February 27th)

[Jessica Woolford via Evergreen-general]

The Reports Interest Group Meeting scheduled for today is canceled. We'll
meet next on March 27th to discuss acquisitions reports!

Thanks for your understanding and "see" you next month!
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[Evergreen-general] REMINDER: Reports Interest Group Meeting Feburary 7th @ 2 PM Eastern

[Jessica Woolford via Evergreen-general]

Apologies for the late reminder! RIG is meeting at 2 PM EST today. See you
soon!

-- Forwarded message -
From: Jessica Woolford 
Date: Tue, Jan 30, 2024 at 11:52 AM
Subject: Reports Interest Group Meeting Feburary 7th @ 2 PM Eastern
To: Evergreen Discussion Group 


The Reports Interest Group will meet Wednesday, February 7th at 2 PM
Eastern. Please note, this deviates from our regularly scheduled meetings
the last Wednesday of the month.

In this meeting, I will be discussing some tables available in the auditor
schema and how they can be queried to answer some common troubleshooting
questions. This meeting will mostly be geared toward Evergreen support
staff and administrators who have read-only (or higher) access to their
Evergreen database, but end users might also find it useful to learn what
kinds of questions their support providers can assist with using these
tables.

Meeting details, including connection information, can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2024-02-07

Hope to see you there!
Jessica

-- 

Jessica Woolford (she/her)

Director of Member Services

jwoolf...@biblio.org | (203) 577-4070 <203-577-4070>x105

» Help Desk: Open or Check a Ticket 

[image: Stylized turquoise book with blue swirl around it, above text
reading Bibliomation: Libraries Sharing Computerized Services]



-- 

Jessica Woolford (she/her)

Director of Member Services

jwoolf...@biblio.org | (203) 577-4070 <203-577-4070>x105

» Help Desk: Open or Check a Ticket 

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[Evergreen-general] Reports Interest Group Meeting Feburary 7th @ 2 PM Eastern

[Jessica Woolford via Evergreen-general]

The Reports Interest Group will meet Wednesday, February 7th at 2 PM
Eastern. Please note, this deviates from our regularly scheduled meetings
the last Wednesday of the month.

In this meeting, I will be discussing some tables available in the auditor
schema and how they can be queried to answer some common troubleshooting
questions. This meeting will mostly be geared toward Evergreen support
staff and administrators who have read-only (or higher) access to their
Evergreen database, but end users might also find it useful to learn what
kinds of questions their support providers can assist with using these
tables.

Meeting details, including connection information, can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2024-02-07

Hope to see you there!
Jessica

-- 

Jessica Woolford (she/her)

Director of Member Services

jwoolf...@biblio.org | (203) 577-4070 <203-577-4070>x105

» Help Desk: Open or Check a Ticket 

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[Evergreen-general] Job Posting: Executive Director - Bibliomation, Inc.

[Jessica Woolford via Evergreen-general]

*Executive Director – Bibliomation, Inc.*

Bibliomation, Inc .’s Board of Directors seeks a
creative, forward-thinking leader to serve as Executive Director to guide
this dynamic organization as it advances its vision for member libraries
and staff. The next Executive Director will exhibit exemplary communication
skills while providing leadership, management, and support for the new
initiatives and ongoing endeavors of member libraries through relevant
technology solutions, collaborative resource sharing, and thoughtful budget
development. The Executive Director serves under the general direction of
the 12-member Board of Directors, has overall responsibility for general
administration of operations. Bibliomation has a proud history and a strong
future helping member libraries and schools provide quality library service
to their users by providing state-of-the-art IT services effectively and
efficiently.

*Responsibilities:* The Executive Director implements the organization's
strategic plan and oversees financial and staff management
and development;. This position supervises key managers and has oversight
responsibility for program development and evaluation, operations, finance,
marketing, and public relations; Additional responsibilities include
coordinating, representing, and reporting on Board, Member Council, and
Finance Committee meetings; The Executive Director will prepare operating
budgets, investigate alternative revenue streams, negotiate contracts,
and establish effective communication with internal and external
stakeholders. A complete list of duties and responsibilities is listed in
the job description below.

*Qualifications:* A master’s degree in library science from an
ALA-accredited school and/or advanced management training (MPA, MBA, or
similar degree), proven experience reporting to a governing board, and
success in collaborating with multiple stakeholders are highly desirable.
This position requires a minimum of three years of progressively
responsible professional and administrative experience in a public library
or a nonprofit and a history of responsible senior-level
management/organizational leadership or an equivalent combination of
education and experience. Public library experience would
be advantageous in this role, and a strong commitment to customer service
is desired. Essential skills include: the ability to think strategically
and creatively to develop new programmatic opportunities; building and
developing diversified revenue streams; effectively serving as a
spokesperson with multiple stakeholders; and strong leadership skills
encouraging creativity, growth, collaboration, and accountability.

*Compensation*: The hiring salary range is *$90,000 – $105,000* (with
placement negotiable dependent on experience and qualifications) and an
exceptional benefit package that includes medical, dental, retirement plan,
vacation, life insurance, and more.

For further information, contact Bradbury Miller Associates
. This position closes on *Sunday,
March 3, 2024*.


-- 

Jessica Woolford (she/her)

Director of Member Services

jwoolf...@biblio.org | (203) 577-4070 <203-577-4070>x105

» Help Desk: Open or Check a Ticket 

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[Evergreen-general] Today's Business Solutions and Evergreen

[Jessica Woolford via Evergreen-general]

Hi everyone!

Does anyone work with or at a library that uses Today's Business Solutions
products, particularly their mobile printing and PC management systems? If
so, would you be willing to share your experiences?

Thank you!
Jessica

-- 

Jessica Woolford (she/her)

Director of Member Services

jwoolf...@biblio.org | (203) 577-4070 <203-577-4070>x105

» Help Desk: Open or Check a Ticket 

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Re: [Evergreen-general] UBSUBSCRIBE

[Jessica Woolford via Evergreen-general]

HI Stuart,

You can unsubscribe from the reports list here:
http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-reports

And the general list here:
http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general

Thanks!
Jessica

On Wed, Jul 26, 2023 at 7:52 AM Forrest, Stuart  wrote:

> UNSUBSCRIBE
>
>
>
> *From:* Evergreen-reports <
> evergreen-reports-boun...@list.evergreen-ils.org> *On Behalf Of *Jessica
> Woolford via Evergreen-reports
> *Sent:* Tuesday, July 25, 2023 5:12 PM
> *To:* Evergreen Community Reports Email List <
> evergreen-repo...@list.evergreen-ils.org>; Evergreen Discussion Group <
> evergreen-general@list.evergreen-ils.org>
> *Cc:* Jessica Woolford 
> *Subject:* [Evergreen-reports] Reports Interest Group Meets Tomorrow,
> July 26th at 2 PM Eastern
>
>
>
> [EXTERNAL EMAIL] Please report any suspicious attachments, links, or
> requests for sensitive information to the Beaufort County IT Division at
> helpd...@bcgov.net or to 843-255-7000.
>
> Just a reminder that the Reports Interest Group will meet tomorrow at 2 PM
> Eastern. Terran McCanna of PINES will be joining us to share what she has
> learned about adding data sources to the reporter.
>
>
>
> Information on joining the meeting can be found here:
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-07-26
> 
>
>
>
> I look forward to seeing you there!
>
>
> --
>
> Jessica Woolford
>
> Evergreen Systems Manager
>
> Bibliomation, Inc.
>
> 24 Wooster Ave.
>
> Waterbury, CT 06708
>
> 203-577-4070 ext. 105
>


-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Reports Interest Group Meets Tomorrow, July 26th at 2 PM Eastern

[Jessica Woolford via Evergreen-general]

Just a reminder that the Reports Interest Group will meet tomorrow at 2 PM
Eastern. Terran McCanna of PINES will be joining us to share what she has
learned about adding data sources to the reporter.

Information on joining the meeting can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-07-26

I look forward to seeing you there!

-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Novelist and record harvesting - API vs. holdings uploads

[Jessica Woolford via Evergreen-general]

As I was writing my contact, it occurred to me that I think the changes
that were made were for the real time status update feature of OTS. I think
we still send an extract as well.

On Wed, Jun 7, 2023 at 1:34 PM Jessica Woolford 
wrote:

> Hi Dan,
>
> Last year, we needed to disable OTS for all libraries using it temporarily
> because it was causing major issues with availability. However, at the
> beginning of the year, we were able to do some testing with EBSCO and they
> rolled out some changes to our implementation that seemed to resolve the
> issue. I had assumed this meant they would be able to make those changes
> for other Evergreen sites. I can check in with the individual we worked
> with there and see if those changes are widely available, and if the
> documentation can be updated if so.
>
> Thanks,
> Jessica
>
> On Wed, Jun 7, 2023 at 10:06 AM Kathy Lussier via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> Hi!
>>
>> I don't have answers to Dan's questions, but to add on to what Lindsay
>> was saying, from the perspective of making Evergreen appealing to new
>> libraries considering a system switch, I think it would be a worthwhile
>> investment for the community to do whatever work is needed to remove notes
>> like these from vendor web sites. There are so many benefits to using
>> Evergreen, but this note could stop a library from even investigating
>> Evergreen as an ILS.
>>
>> Cheers!
>> Kathy
>> --
>> Kathy Lussier
>> https://kmlussier.com
>> 26 days away from having an official reason to weigh in on Evergreen
>> issues
>>
>> On Wed, Jun 7, 2023 at 8:51 AM Lindsay Stratton via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>> I think we should be looking very seriously at Evergreen's APIs and
>>> improving the documentation, functionality, performance, etc. More vendors
>>> and services are moving to APIs, not just for holdings, but user and
>>> transaction data as well. Speaking personally, I run holdings uploads for
>>> Novelist and Syndetics (which also now offers API uploads but not for
>>> Evergreen) and would love to shift them over to an API method. We also use
>>> a discovery layer where user data conections needs some improvement. And we
>>> have libraries interested in analytics platforms that would also benefit
>>> hugely from API connections.
>>>
>>> Lindsay
>>>
>>> *Lindsay Stratton*
>>> *Systems Librarian*
>>> Westchester Library System
>>> 570 Taxter Rd., 4th Floor
>>> Elmsford, NY 10523
>>> lstrat...@wlsmail.org
>>>
>>>
>>> On Tue, Jun 6, 2023 at 6:15 PM Dan Moore via Evergreen-general <
>>> evergreen-general@list.evergreen-ils.org> wrote:
>>>
 Heyo all,



 Our collections group is looking to tweak our Novelist implementation
 to make use of On The Shelf functionality, info here:
 https://connect.ebsco.com/s/article/Setting-up-On-The-Shelf?language=en_US



 There’s a curious (if not perhaps a little rude) note at the bottom of
 the page that states: “There is an Evergreen API that supports automatic
 harvesting of your collection. However, we were unable to obtain a complete
 harvest for any customers during the testing of this functionality, as
 Evergreen’s Web Services API was not built for such a wide-scale
 application. We discourage Evergreen customers from utilizing this feature
 for collection harvesting.”



 Additionally, on their KB page for the feature (
 https://eis1.my.site.com/ebsco/s/article/ILS-Export-for-NoveList-Products-and-Features?language=en_US),
 we can see some handy older screenshots of what I presume to be the old
 non-browser client. Combining that with the statement above about “during
 the testing of this functionality,” I’m presuming this was tested with
 EBSCO/Novelist at some point but that there hasn’t been an update to it
 since the browser client rolled out.



 There’s a slew of questions about this in my mind… the first being if
 what’s written here is accurate about the Evergreen API method of
 harvesting collection information not being robust enough (which generates
 an immediate follow up – what would make it robust enough?). But I’m also
 curious about the collective wisdom of the community about these
 strategies. We’re moving toward a Lean-based purchasing model wherein
 selectors will have a daily cap of titles to order so as not to create a
 wave for shipping/receiving folks to drudge through later. Real-time
 availability of holdings information would be a huge boon in supporting
 both Lean purchasing strategies AND maximizing Novelists’ effectiveness for
 reader’s advisory. However, if uploading holdings records is just the best
 way of doing it due to the performance of the API as-is or the time/money
 needed to extend it, then we’ll go that route instead – whatever delivers
 the best, most 

Re: [Evergreen-general] Novelist and record harvesting - API vs. holdings uploads

[Jessica Woolford via Evergreen-general]

Hi Dan,

Last year, we needed to disable OTS for all libraries using it temporarily
because it was causing major issues with availability. However, at the
beginning of the year, we were able to do some testing with EBSCO and they
rolled out some changes to our implementation that seemed to resolve the
issue. I had assumed this meant they would be able to make those changes
for other Evergreen sites. I can check in with the individual we worked
with there and see if those changes are widely available, and if the
documentation can be updated if so.

Thanks,
Jessica

On Wed, Jun 7, 2023 at 10:06 AM Kathy Lussier via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Hi!
>
> I don't have answers to Dan's questions, but to add on to what Lindsay was
> saying, from the perspective of making Evergreen appealing to new libraries
> considering a system switch, I think it would be a worthwhile investment
> for the community to do whatever work is needed to remove notes like these
> from vendor web sites. There are so many benefits to using Evergreen, but
> this note could stop a library from even investigating Evergreen as an ILS.
>
> Cheers!
> Kathy
> --
> Kathy Lussier
> https://kmlussier.com
> 26 days away from having an official reason to weigh in on Evergreen issues
>
> On Wed, Jun 7, 2023 at 8:51 AM Lindsay Stratton via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> I think we should be looking very seriously at Evergreen's APIs and
>> improving the documentation, functionality, performance, etc. More vendors
>> and services are moving to APIs, not just for holdings, but user and
>> transaction data as well. Speaking personally, I run holdings uploads for
>> Novelist and Syndetics (which also now offers API uploads but not for
>> Evergreen) and would love to shift them over to an API method. We also use
>> a discovery layer where user data conections needs some improvement. And we
>> have libraries interested in analytics platforms that would also benefit
>> hugely from API connections.
>>
>> Lindsay
>>
>> *Lindsay Stratton*
>> *Systems Librarian*
>> Westchester Library System
>> 570 Taxter Rd., 4th Floor
>> Elmsford, NY 10523
>> lstrat...@wlsmail.org
>>
>>
>> On Tue, Jun 6, 2023 at 6:15 PM Dan Moore via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>> Heyo all,
>>>
>>>
>>>
>>> Our collections group is looking to tweak our Novelist implementation to
>>> make use of On The Shelf functionality, info here:
>>> https://connect.ebsco.com/s/article/Setting-up-On-The-Shelf?language=en_US
>>>
>>>
>>>
>>> There’s a curious (if not perhaps a little rude) note at the bottom of
>>> the page that states: “There is an Evergreen API that supports automatic
>>> harvesting of your collection. However, we were unable to obtain a complete
>>> harvest for any customers during the testing of this functionality, as
>>> Evergreen’s Web Services API was not built for such a wide-scale
>>> application. We discourage Evergreen customers from utilizing this feature
>>> for collection harvesting.”
>>>
>>>
>>>
>>> Additionally, on their KB page for the feature (
>>> https://eis1.my.site.com/ebsco/s/article/ILS-Export-for-NoveList-Products-and-Features?language=en_US),
>>> we can see some handy older screenshots of what I presume to be the old
>>> non-browser client. Combining that with the statement above about “during
>>> the testing of this functionality,” I’m presuming this was tested with
>>> EBSCO/Novelist at some point but that there hasn’t been an update to it
>>> since the browser client rolled out.
>>>
>>>
>>>
>>> There’s a slew of questions about this in my mind… the first being if
>>> what’s written here is accurate about the Evergreen API method of
>>> harvesting collection information not being robust enough (which generates
>>> an immediate follow up – what would make it robust enough?). But I’m also
>>> curious about the collective wisdom of the community about these
>>> strategies. We’re moving toward a Lean-based purchasing model wherein
>>> selectors will have a daily cap of titles to order so as not to create a
>>> wave for shipping/receiving folks to drudge through later. Real-time
>>> availability of holdings information would be a huge boon in supporting
>>> both Lean purchasing strategies AND maximizing Novelists’ effectiveness for
>>> reader’s advisory. However, if uploading holdings records is just the best
>>> way of doing it due to the performance of the API as-is or the time/money
>>> needed to extend it, then we’ll go that route instead – whatever delivers
>>> the best, most accurate information to patrons.
>>>
>>>
>>>
>>> Thoughts?
>>>
>>>
>>>
>>> All the best,
>>>
>>>
>>>
>>> Dan Moore
>>>
>>> Integrated Library System Administrator
>>>
>>> King County Library System
>>>
>>> Service Center, Issaquah
>>>
>>> (425) 369-3413
>>>
>>> dtmo...@kcls.org
>>>
>>> 
>>>
>>>
>>>
>>> --
>>> King 

Re: [Evergreen-general] Next Reports Interest Group Meeting - Wednesday, May 31st at 2 PM Eastern

[Jessica Woolford via Evergreen-general]

Friendly reminder that the Reports Interest Group is meeting tomorrow at 2
PM Eastern for some discussion on SQL for beginners with Rogan and Chris.

Connection info is here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports
:meetings:2023-05-31

On Mon, May 22, 2023 at 1:06 PM Jessica Woolford 
wrote:

> Hi all,
>
> The Reports Interest Group will meet next Wednesday, May 31st at 2 PM
> Eastern. The topic of discussion will be learning SQL with special guests
> Rogan Hamby of EOLI and Chris Sharp of PINES.
>
> The agenda, with connection information, can be found here:
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-05-31
>
> Hope to see you there!
>
> Jessica
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Next Reports Interest Group Meeting - Wednesday, May 31st at 2 PM Eastern

[Jessica Woolford via Evergreen-general]

Hi all,

The Reports Interest Group will meet next Wednesday, May 31st at 2 PM
Eastern. The topic of discussion will be learning SQL with special guests
Rogan Hamby of EOLI and Chris Sharp of PINES.

The agenda, with connection information, can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-05-31

Hope to see you there!

Jessica

-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Purging Holds

[Jessica Woolford via Evergreen-general]

Hi Joan,

Bibliomation purges hold one year post fulfillment or cancellation
currently. If a patron has elected to save their hold history, their holds
are not purged. I see this in action on a test account I have been using
for several years.

Hope that helps!
Jessica

On Tue, Apr 11, 2023 at 11:21 AM Joan Kranich via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Hello,
>
> C/W MARS is planning to begin anonymizing canceled and fulfilled holds
> after a set period of time such as 3 months from cancellation or
> fulfillment.
>
> If your library purges holds, can you please tell me if the purging
> removes the holds from a patron's holds history?
>
> I have found documentation
> on
> the Evergreen site which indicates the purging does not remove the holds
> from the history but I'm not sure.  I've reviewed the settings in the Web
> Client Server Administration>Global Flags too.
>
> Thank you.
>
> Joan
>
> --
>
> Joan Kranich | Library Applications Manager
>
> CW MARS
>
> jkran...@cwmars.org
>
> 508-755-3323 x321 or x1 <(508)%20755-3323>
>
> http://www.cwmars.org
>
> Pronouns : she, her, hers
>
>
> ___
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>


-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] SMS notice bounce backs

[Jessica Woolford via Evergreen-general]

I have attached output from our config.sms_carrier table, for all active
carriers. Keep in mind that for smaller carriers, the gateway may vary by
region.

On Fri, Feb 3, 2023 at 2:29 PM Beth Longwell via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Jessica,
>
> I would love to see how you have them set up.
>
> Thanks in advance,
>
> Beth Ross
> Sage Library System
>
> On Fri, Feb 3, 2023 at 11:49 AM Jessica Woolford via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> Apologies for chiming in late to this thread - I wanted to have at least
>> one person with the carrier listed test our notices before I made any
>> claims!
>>
>> We started noticing difficulties with sending notices to certain carriers
>> last year. Somehow, we got the idea to try converting the SMS gateway to
>> the MMS gateway. That seemed to work for the carrier that was giving us
>> issues, so we made the change for all of our gateways. I haven't heard of
>> any issues since we made that change. I can't claim that this will be a
>> perfect or permanent solution, but it may be worth a try. If anyone would
>> like to see how we have our carriers set up currently, I'd be happy to
>> share.
>>
>> On Thu, Jan 26, 2023 at 12:42 PM Elizabeth Davis via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>>
>>>
>>> Hi,
>>>
>>>
>>>
>>> I’m curious if anyone else is having bounce back issues with their SMS
>>> notices.  Our libraries have seen an increase in bounce backs from a few
>>> different carriers, mostly Verizon and AT  The bounce backs usually say
>>> that the user can’t be found or that the service is unavailable.  In most
>>> cases the users are getting the SMS messages, albeit on a delay.  These
>>> locations are not having email notice issues, so the sending address is
>>> good.
>>>
>>>
>>>
>>> I was just curious if anyone is also experiencing this and if they found
>>> anything to remedy the situation.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>>
>>>
>>> *Elizabeth Davis* (she/her), *Support & Project Management Specialist*
>>>
>>> *Pennsylvania Integrated Library System **(PaILS) | SPARK*
>>>
>>> (717) 256-1627 | elizabeth.da...@sparkpa.org
>>> 
>>> support.sparkpa.org | supp...@sparkpa.org
>>>
>>>
>>> ___
>>> Evergreen-general mailing list
>>> Evergreen-general@list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
>>
>>
>> --
>> Jessica Woolford
>> Evergreen Systems Manager
>> Bibliomation, Inc.
>> 24 Wooster Ave.
>> Waterbury, CT 06708
>> 203-577-4070 ext. 105
>> ___
>> Evergreen-general mailing list
>> Evergreen-general@list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
> ___
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> Evergreen-general@list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>


-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105


sms_carrier.csv
Description: MS-Excel spreadsheet
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Re: [Evergreen-general] SMS notice bounce backs

[Jessica Woolford via Evergreen-general]

Apologies for chiming in late to this thread - I wanted to have at least
one person with the carrier listed test our notices before I made any
claims!

We started noticing difficulties with sending notices to certain carriers
last year. Somehow, we got the idea to try converting the SMS gateway to
the MMS gateway. That seemed to work for the carrier that was giving us
issues, so we made the change for all of our gateways. I haven't heard of
any issues since we made that change. I can't claim that this will be a
perfect or permanent solution, but it may be worth a try. If anyone would
like to see how we have our carriers set up currently, I'd be happy to
share.

On Thu, Jan 26, 2023 at 12:42 PM Elizabeth Davis via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

>
>
> Hi,
>
>
>
> I’m curious if anyone else is having bounce back issues with their SMS
> notices.  Our libraries have seen an increase in bounce backs from a few
> different carriers, mostly Verizon and AT  The bounce backs usually say
> that the user can’t be found or that the service is unavailable.  In most
> cases the users are getting the SMS messages, albeit on a delay.  These
> locations are not having email notice issues, so the sending address is
> good.
>
>
>
> I was just curious if anyone is also experiencing this and if they found
> anything to remedy the situation.
>
>
>
> Thanks,
>
>
>
>
>
> *Elizabeth Davis* (she/her), *Support & Project Management Specialist*
>
> *Pennsylvania Integrated Library System **(PaILS) | SPARK*
>
> (717) 256-1627 | elizabeth.da...@sparkpa.org
> 
> support.sparkpa.org | supp...@sparkpa.org
>
>
> ___
> Evergreen-general mailing list
> Evergreen-general@list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>


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Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Reports Interest Group Next Meeting Rescheduled to Thursday, January 26th

[Jessica Woolford via Evergreen-general]

Hi all,

In anticipation of some bad weather in my area on Wednesday, I've
rescheduled the Reports Interest Group meeting from Wednesday the 25th to
Thursday the 26th. I hope everyone who would normally be there can still
make it, but if not, we will be using the Evergreen community Zoom account
for the first time and will record the meeting.

We will be discussing using and testing the Simple Reporter with real world
data, and may even do some real-time testing with production data if time
allows.

The meeting agenda is available here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2023-01-25

(Note the URL still has the old date).

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Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Evergreen Cataloging Interest Group -- December Notes / Recording Available

[Jessica Woolford via Evergreen-general]

Hi Jennifer,

The branches for the dev I did are now available. Here are the bugs so you
can add the links to the notes:

Checkdigit fix: https://bugs.launchpad.net/evergreen/+bug/1814966
Item tag scoping to owning library fix:
https://bugs.launchpad.net/evergreen/+bug/1965447

Duplicate barcode prevention was already there, I didn't do anything with
that.

Also, I submitted a branch for a fix that would allow empty call numbers,
but it looks like that may not be necessary based on the group's
discussion. I removed the pullrequest tag and added a needsdiscussion tag:
https://bugs.launchpad.net/evergreen/+bug/1998494

Thanks and happy holidays to all!

Jessica

On Wed, Dec 14, 2022 at 8:00 AM Jennifer Weston via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Thanks to everyone who attended yesterday's Evergreen Cataloging Interest
> Group Meeting!
>
> After our general announcements and updates, we had a great conversation
> about bugs, recent fixes, workarounds, and curious differences in
> functionality. There are a few things we are still researching and testing
> so we will be sharing updates to the list.
>
> The Notes
> 
> and Recording  are now posted to the Cat IG
> wiki .
>
> Wishing everyone a Happy and Healthy Holiday Season!
>
> Warmest regards,
> Jennifer -- on behalf of the Cat IG Organizing Committee
>
> --
>
> Jennifer Weston, MLIS
> Product and Education Specialist
> Equinox Open Library Initiative
> jennifer.wes...@equinoxoli.org 
> *https://equinoxOLI.org *
> phone:  877-OPEN-ILS (673-6457)
> direct:  770-709-5574
> ___
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> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>


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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Next Reports Interest Group Meeting - October 26 at 3 PM at the Evergreen Hack A Way!

[Jessica Woolford via Evergreen-general]

Just a clarification that the meeting is happening at 3 PM Eastern time.

On Wed, Oct 26, 2022 at 11:23 AM Jessica Woolford 
wrote:

> Reminder that the Reports Interest Group will meet today at 3 during the
> Hack A Way. Please register
>  if you haven't
> already and would like to join us. Agenda here.
> 
> Hope to see you there!
>
> Jessica
>
>
>
> On Thu, Oct 20, 2022 at 12:10 PM Jessica Woolford 
> wrote:
>
>> Since the Reports Interest Group's next meeting falls during the Hack A
>> Way, we'll be taking advantage of the event's platform and will have our
>> own virtual room! Please register
>>  for the Hack A Way
>> if you want to join us. The event is free, and you can just join us for the
>> meeting if you'd like, but I encourage you to check in with what DIG and
>> the developers are working on as your schedule allows.
>>
>> Andrea Buntz Neiman of Equinox OLI will be joining us to talk about the
>> Angular port of the reports interface that is currently in development.
>> This is an important topic since future reports development will hinge on
>> this, and the interface change will affect all of us who build templates
>> and run reports in the traditional interface. You don't want to miss it!
>>
>> The agenda for the meeting is here
>> .
>> Please note the meeting time is once again 3 PM Eastern. We'll try to get
>> back to our usual 2 PM Eastern time next month, if scheduling permits.
>>
>> Hope to see you there!
>> Jessica
>>
>> --
>> Jessica Woolford
>> Evergreen Systems Manager
>> Bibliomation, Inc.
>> 24 Wooster Ave.
>> Waterbury, CT 06708
>> 203-577-4070 ext. 105
>>
>
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Next Reports Interest Group Meeting - October 26 at 3 PM at the Evergreen Hack A Way!

[Jessica Woolford via Evergreen-general]

Reminder that the Reports Interest Group will meet today at 3 during the
Hack A Way. Please register
 if you haven't already
and would like to join us. Agenda here.

Hope to see you there!

Jessica



On Thu, Oct 20, 2022 at 12:10 PM Jessica Woolford 
wrote:

> Since the Reports Interest Group's next meeting falls during the Hack A
> Way, we'll be taking advantage of the event's platform and will have our
> own virtual room! Please register
>  for the Hack A Way
> if you want to join us. The event is free, and you can just join us for the
> meeting if you'd like, but I encourage you to check in with what DIG and
> the developers are working on as your schedule allows.
>
> Andrea Buntz Neiman of Equinox OLI will be joining us to talk about the
> Angular port of the reports interface that is currently in development.
> This is an important topic since future reports development will hinge on
> this, and the interface change will affect all of us who build templates
> and run reports in the traditional interface. You don't want to miss it!
>
> The agenda for the meeting is here
> .
> Please note the meeting time is once again 3 PM Eastern. We'll try to get
> back to our usual 2 PM Eastern time next month, if scheduling permits.
>
> Hope to see you there!
> Jessica
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Next Reports Interest Group Meeting - October 26 at 3 PM at the Evergreen Hack A Way!

[Jessica Woolford via Evergreen-general]

Since the Reports Interest Group's next meeting falls during the Hack A
Way, we'll be taking advantage of the event's platform and will have our
own virtual room! Please register
 for the Hack A Way if
you want to join us. The event is free, and you can just join us for the
meeting if you'd like, but I encourage you to check in with what DIG and
the developers are working on as your schedule allows.

Andrea Buntz Neiman of Equinox OLI will be joining us to talk about the
Angular port of the reports interface that is currently in development.
This is an important topic since future reports development will hinge on
this, and the interface change will affect all of us who build templates
and run reports in the traditional interface. You don't want to miss it!

The agenda for the meeting is here
.
Please note the meeting time is once again 3 PM Eastern. We'll try to get
back to our usual 2 PM Eastern time next month, if scheduling permits.

Hope to see you there!
Jessica

-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Reports Interest Group Meeting TODAY - Wednesday Sept. 28th

[Jessica Woolford via Evergreen-general]

Hi everyone,

Just noting that the time for today's RIG meeting is 3 PM rather than the
usual 2 PM.

Thanks!
Jessica

On Wed, Sep 28, 2022 at 9:29 AM Jessica Woolford 
wrote:

> Hi all,
>
> Apologies for the late reminder! The reports interest group meets today
> (Wednesday, September 28th) at 3 PM. Tiffany Little of PINES will be
> joining us to talk about tips and tricks for manipulating data in Excel!
>
> Agenda and info for joining the meeting can be found here:
>
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-09-28
>
> Hope to see you there!
>
> Jessica
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Reports Interest Group Meeting TODAY - Wednesday Sept. 28th

[Jessica Woolford via Evergreen-general]

Hi all,

Apologies for the late reminder! The reports interest group meets today
(Wednesday, September 28th) at 3 PM. Tiffany Little of PINES will be
joining us to talk about tips and tricks for manipulating data in Excel!

Agenda and info for joining the meeting can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-09-28

Hope to see you there!

Jessica

-- 
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Translation Wrappers in base.tt2

[Jessica Woolford via Evergreen-general]

Hi everyone,

Just thought I'd reply here with what we figured out about this, in case
anyone runs across a similar issue. Because the icon is included in the
first language wrapper, the msgid and msgstr for the example Gina provided
is as follows:

msgid " [_1]Items Checked Out"
msgstr "  [_1]Títulos Prestados"

Hope that helps someone else, we were stumped for a while!

Jessica


On Wed, Sep 21, 2022 at 12:41 PM Gina Monti via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Hi All,
>
> I'm finalizing our translation for the OPAC (Bootstrap), and I had a
> question about the wrapper format in this
> file: Open-ILS/src/templates-bootstrap/opac/parts/myopac/base.tt2
>
> Here's an example:
>
> {children => 3, parent => "parent",url => "circs", text => l(" class='fas fa-book' aria-hidden='true'>  class='sumNum'>[_1]Items Checked Out",
> ctx.user_stats.checkouts.total_out), name = l("Circulations")},
>
> This file is in regards to the headers in the my opac menu seen in the
> attachment.
>
> I have the strings translated in the es-ES.po file that refers to the path
> file above, but I'm not seeing the translation in the GUI.  Is it possible
> that the format of the wrappers is causing this issue?  If so, would anyone
> know how it should be formatted?  I tried different variations but couldn't
> get anything to stick.
>
> Feel free to email me off list if you want!  Thanks!
>
> --
> Gina Monti
> Evergreen Systems Specialist
> Bibliomation, Inc.
> (203) 577-4070 ext. 109
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24 Wooster Ave.
Waterbury, CT 06708
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Re: [Evergreen-general] Reminder - Evergreen Reports Interest Group Meeting TODAY 9/7 @ 3 PM

[Jessica Woolford via Evergreen-general]

Apologies, there was a typo in the meeting agenda link. Here is the correct
one:

https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-09-07

On Wed, Sep 7, 2022 at 9:19 AM Jessica Woolford 
wrote:

> Just a reminder that we'll be meeting today at 3 PM. Our guest speaker
> will be Jeff Godin of TADL, talking about Jasper Reports!
>
> Full agenda, including connection information, here:
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-areports:meetings:2022-09-07
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


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24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Reminder - Evergreen Reports Interest Group Meeting TODAY 9/7 @ 3 PM

[Jessica Woolford via Evergreen-general]

Just a reminder that we'll be meeting today at 3 PM. Our guest speaker will
be Jeff Godin of TADL, talking about Jasper Reports!

Full agenda, including connection information, here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-areports:meetings:2022-09-07

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Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] August Reports Interest Group Meeting POSTPONED

[Jessica Woolford via Evergreen-general]

New date and time for the RIG meeting: next Wednesday, September 7th, at 3
PM Jeff Godin of TADL will be joining us to talk about Jasper Reports!

Full agenda, including connection information, here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-areports:meetings:2022-09-07

On Wed, Aug 31, 2022 at 10:54 AM Jessica Woolford 
wrote:

> Hi all,
>
> Due to a conflict (and illness on my part), the reports interest group
> meeting scheduled for today is being postponed. Hopefully we'll be able to
> find a time next week that works for our guest speaker, the community
> calendar, and myself. Stay tuned for more details!
>
> Thanks,
> Jessica
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 
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Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] August Reports Interest Group Meeting POSTPONED

[Jessica Woolford via Evergreen-general]

Hi all,

Due to a conflict (and illness on my part), the reports interest group
meeting scheduled for today is being postponed. Hopefully we'll be able to
find a time next week that works for our guest speaker, the community
calendar, and myself. Stay tuned for more details!

Thanks,
Jessica

-- 
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Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Evergreen Reports Interest Group Meets Tomorrow, July 27th at 2 PM Eastern

[Jessica Woolford via Evergreen-general]

The Reports Interest Group meets tomorrow! Agenda and meeting link here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-07-27

We will be continuing our discussion on the ongoing wiki reorganization,
and entertaining ideas for future meeting topics.

Hope to see you there!
Jessica

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Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - April 27th @ 2 PM Eastern

[Jessica Woolford via Evergreen-general]

Hi Elizabeth,

I don't think it's possible to get the source name only. The closest you
can get is to add the data column under Template and then look up what the
"core_class" value represents in fm_IDL.xml. We can talk about that at the
meeting if you like.

Jessica

On Mon, Apr 25, 2022 at 12:16 PM Elizabeth Davis <
elizabeth.da...@sparkpa.org> wrote:

> Hi
>
>
>
> I was able run it, but I’m wonder if there is a way to get the source name
> in the output.  Sometimes our template names are not super informative or
> are specific to one library workflow.
>
>
>
> Elizabeth Davis
>
> she/her/hers
>
> Support & Project Management Specialist
>
> Pennsylvania Integrated Library System (PaILS)
>
> www.sparkpa.org
>
> ‪(717) 256-1627
>
>
>
> *From:* Evergreen-general <
> evergreen-general-boun...@list.evergreen-ils.org> *On Behalf Of *Jessica
> Woolford via Evergreen-general
> *Sent:* Monday, April 25, 2022 12:11 PM
> *To:* Evergreen Discussion Group ;
> Evergreen Community Reports Email List <
> evergreen-repo...@list.evergreen-ils.org>
> *Cc:* Jessica Woolford 
> *Subject:* Re: [Evergreen-general] Evergreen Reports Interest Group
> Meeting - April 27th @ 2 PM Eastern
>
>
>
> I forgot to include the agenda, which includes the meeting link:
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-04-27
>
>
>
> Apologies for the extra noise!
>
>
>
> On Mon, Apr 25, 2022 at 10:13 AM Jessica Woolford 
> wrote:
>
> The Evergreen Reports Interest Group will meet this Wednesday, April 27th.
> Andra Buntz Neiman of Equinox Open Library Initiative will be joining us to
> discuss the Simple Reporter interface slated for release with Evergreen 3.9!
>
>
>
> We'll also follow up from the last meeting with results from the template
> that was shared last month, to see the most used templates in your library
> or consortium (see the post here
> <http://list.evergreen-ils.org/pipermail/evergreen-reports/2022-March/000343.html>,
> thanks again, Allison!). We're asking folks to build this template and run
> a report to help prioritize templates that should be shared on the wiki. If
> you have a chance to build and run it before the meeting, you can send your
> results to the reports discussion list (
> evergreen-repo...@list.evergreen-ils.org) or directly to me (
> jwoolf...@biblio.org) and I will compile the results. We can extend this
> to the next meeting to give folks a bit more time, if needed.
>
>
>
> Thanks, and hope to see you there!
>
>
> --
>
> Jessica Woolford
>
> Evergreen Systems Manager
>
> Bibliomation, Inc.
>
> 24 Wooster Ave.
>
> Waterbury, CT 06708
>
> 203-577-4070 ext. 105
>
>
>
> --
>
> Jessica Woolford
>
> Evergreen Systems Manager
>
> Bibliomation, Inc.
>
> 24 Wooster Ave.
>
> Waterbury, CT 06708
>
> 203-577-4070 ext. 105
>


-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
___
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Re: [Evergreen-general] Evergreen Reports Interest Group Meeting - April 27th @ 2 PM Eastern

[Jessica Woolford via Evergreen-general]

I forgot to include the agenda, which includes the meeting link:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-04-27

Apologies for the extra noise!

On Mon, Apr 25, 2022 at 10:13 AM Jessica Woolford 
wrote:

> The Evergreen Reports Interest Group will meet this Wednesday, April 27th.
> Andra Buntz Neiman of Equinox Open Library Initiative will be joining us to
> discuss the Simple Reporter interface slated for release with Evergreen 3.9!
>
> We'll also follow up from the last meeting with results from the template
> that was shared last month, to see the most used templates in your library
> or consortium (see the post here
> ,
> thanks again, Allison!). We're asking folks to build this template and run
> a report to help prioritize templates that should be shared on the wiki. If
> you have a chance to build and run it before the meeting, you can send your
> results to the reports discussion list (
> evergreen-repo...@list.evergreen-ils.org) or directly to me (
> jwoolf...@biblio.org) and I will compile the results. We can extend this
> to the next meeting to give folks a bit more time, if needed.
>
> Thanks, and hope to see you there!
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Evergreen Reports Interest Group Meeting - April 27th @ 2 PM Eastern

[Jessica Woolford via Evergreen-general]

The Evergreen Reports Interest Group will meet this Wednesday, April 27th.
Andra Buntz Neiman of Equinox Open Library Initiative will be joining us to
discuss the Simple Reporter interface slated for release with Evergreen 3.9!

We'll also follow up from the last meeting with results from the template
that was shared last month, to see the most used templates in your library
or consortium (see the post here
,
thanks again, Allison!). We're asking folks to build this template and run
a report to help prioritize templates that should be shared on the wiki. If
you have a chance to build and run it before the meeting, you can send your
results to the reports discussion list (
evergreen-repo...@list.evergreen-ils.org) or directly to me (
jwoolf...@biblio.org) and I will compile the results. We can extend this to
the next meeting to give folks a bit more time, if needed.

Thanks, and hope to see you there!

-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Next Evergreen Reports Interest Group Meeting - Wednesday February 23rd at 3 PM Eastern

[Jessica Woolford via Evergreen-general]

Hi all,

Just a reminder that the Reports Interest Group will be meeting this
afternoon at 3 PM Eastern. The link to the agenda (which includes
information on how to join the meeting) is below.

Hope to see you there!
Jessica

On Wed, Feb 2, 2022 at 11:52 AM Jessica Woolford 
wrote:

> The next Evergreen Reports Interest Group Meeting will be held on
> Wednesday, February 23rd at 3 PM (note that this is an hour later than our
> usual start time).
>
> We will be discussing how to use nullability selection when building
> reports. We'll also talk about the possibility of monthly meetings, with
> the option to cancel if necessary.
>
> Full agenda and information on joining the meeting can be found here:
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-02-23
>
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Next Evergreen Reports Interest Group Meeting - Wednesday February 23rd at 3 PM Eastern

[Jessica Woolford via Evergreen-general]

The next Evergreen Reports Interest Group Meeting will be held on
Wednesday, February 23rd at 3 PM (note that this is an hour later than our
usual start time).

We will be discussing how to use nullability selection when building
reports. We'll also talk about the possibility of monthly meetings, with
the option to cancel if necessary.

Full agenda and information on joining the meeting can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2022-02-23


-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] [Evergreen-dev] Old Barcode/Username Change

[Jessica Woolford via Evergreen-general]

Thanks for linking all of these Michele! I'm adding heat and comments to
the ones I didn't see yet.

On Thu, Jan 27, 2022 at 11:59 AM Morgan, Michele via Evergreen-dev <
evergreen-...@list.evergreen-ils.org> wrote:

> Judging from the discussion, this is a wider issue, so I checked Launchpad
> for existing bugs and found some relevant ones, the first was just brought
> up by Jessica:
>
> #1255561  OPAC:
> username that starts with a number is treated like a barcode
> #1828456  AuthProxy
> native login fails if username begins with a number
> #1827296 
> open-ils.auth.authenticate.init incorrectly checks if identifier is
> username or barcode
>
> While certainly related, it's unclear to me whether there are actually
> duplicate bugs here. Because of that, and because there is code that can be
> rebased/tested, I'm copying the dev list on this as well.
>
> Also, here's a related wishlist item:
>
> #1891708  Default
> usernames should be changed when updating a patron barcode
>
> Michele
> --
> Michele M. Morgan, Technical Support Analyst
> North of Boston Library Exchange, Danvers Massachusetts
> mmor...@noblenet.org
>
>
>
> On Thu, Jan 27, 2022 at 11:12 AM Diane Disbro via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> And I appreciate the opportunity to ask questions about this! Some of our
>> patrons don't want to replace lost cards because they have set up accounts
>> with OverDrive and don't want to have to start over. If they DON'T need to
>> start over, we can tell them to continue to use their old number for their
>> username.
>>
>> Diane Disbro
>> Pronouns: she/her
>> Circulation Coordinator
>> Scenic Regional Library
>> 251 Union Plaza Drive
>> Union, MO 63084
>> (636) 583-0652 ext  110
>> ddis...@scenicregional.org
>>
>>
>>
>> On Thu, Jan 27, 2022 at 10:06 AM Dawn Dale via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>> No worries!
>>>
>>>
>>>
>>> *Dawn Dale, PINES Services Specialist - Circulation*
>>>
>>> --
>>>
>>> Georgia Public Library Service
>>>
>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>
>>> (404) 291-2800, dd...@georgialibraries.org
>>>
>>> 
>>> 
>>> 
>>>
>>> Join our email list  for
>>> stories of Georgia libraries making an impact in our communities.
>>>
>>>
>>>
>>> On Thu, Jan 27, 2022 at 11:04 AM Gina Monti  wrote:
>>>
 Sorry, all on the Evergreen discussion page!  I sent this to the wrong
 email list-please disregard.

 It's supposed to go to our consortium's Evergreen list.  This is a
 Bibliomation situation we're fixing.

 On Thu, Jan 27, 2022 at 11:01 AM Dawn Dale 
 wrote:

> Hi Gina,
>
> We have seen some of this as well though I don't have any specific
> example to share with you. I was going to open a bug but if you want to do
> that I will add heat.
>
>
>
> *Dawn Dale, PINES Services Specialist - Circulation*
>
> --
>
> Georgia Public Library Service
>
> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>
> (404) 291-2800, dd...@georgialibraries.org
>
> 
> 
> 
>
> Join our email list  for
> stories of Georgia libraries making an impact in our communities.
>
>
>
> On Thu, Jan 27, 2022 at 10:37 AM Gina Monti via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> Hello Everyone,
>>
>> We contacted library directors individually on Friday with
>> information on the issue some patrons were experiencing logging in 
>> through
>> the OPAC.  In short, older barcodes that were saved as their usernames
>> needed to be changed to their current barcode in order to gain access.
>> Today we have globally changed all the affected patrons to have their
>> usernames reflect their current barcode.
>>
>> We produced shared buckets for each library to keep track of the
>> affected patrons for your records.  If you would like your shared bucket
>> ID, please email me off list.
>>
>> Thank you most of all for your patience during this situation.  A
>> reminder that when you are replacing a barcode, please replace the 
>> username
>> if the username isn't set to a unique field that the patron requested.
>>
>> --
>> Gina Monti
>> Evergreen Systems Specialist
>> Bibliomation, 

Re: [Evergreen-general] Old Barcode/Username Change

[Jessica Woolford via Evergreen-general]

Diane, did you see the video I linked about merging in Marketplace? This is
what we're recommending to libraries. If you're using barcodes to
authenticate, then the "user id" is the barcode and it works the same way.

On Thu, Jan 27, 2022 at 11:57 AM Diane Disbro 
wrote:

> There's the key. Both the old and new barcodes need to be active. We don't
> like patrons to have two active barcodes.
>
> Diane Disbro
> Pronouns: she/her
> Circulation Coordinator
> Scenic Regional Library
> 251 Union Plaza Drive
> Union, MO 63084
> (636) 583-0652 ext  110
> ddis...@scenicregional.org
>
>
>
> On Thu, Jan 27, 2022 at 10:52 AM Jessica Woolford 
> wrote:
>
>> Just want to offer some clarification. Before Bibliomation's upgrade to
>> 3.6.5, if a patron's username matched their inactive barcode, they could
>> still log into the OPAC, but the old barcode wouldn't work even though it
>> was their username (I think because of this bug:
>> https://bugs.launchpad.net/evergreen/+bug/1255561). After the upgrade,
>> if their username was an old inactive barcode, they could not login at all
>> in the TPAC version of the OPAC, even with their new barcode. We tested
>> this on a test system we have running the Bootstrap OPAC, and the behavior
>> is the same as it was in TPAC prior to our upgrade (they could log in with
>> the new barcode but not the old one). Some community members generously
>> tested this on TPAC running a later version, but were not able to replicate
>> what we were seeing. So, we need to make sure there isn't some
>> customization or unique configuration we're running that's causing this,
>> but since we're going to be transitioning to Bootstrap eventually anyway
>> and it's not a problem there, we felt a short term solution might be best.
>> So, we wrote some SQL to update usernames of the affected patrons to their
>> new barcodes.
>>
>> Our consortium only uses barcodes to authenticate to OverDrive, so they
>> still would have had a problem logging into that service. We have learned
>> that some of our libraries just leave the old barcode as active so they can
>> continue to use it for OverDrive. The other option is that you can merge
>> user IDs in OverDrive Marketplace (video on this here:
>> https://resources.overdrive.com/merging-user-ids/).
>>
>> On Thu, Jan 27, 2022 at 11:12 AM Diane Disbro via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>> And I appreciate the opportunity to ask questions about this! Some of
>>> our patrons don't want to replace lost cards because they have set up
>>> accounts with OverDrive and don't want to have to start over. If they DON'T
>>> need to start over, we can tell them to continue to use their old number
>>> for their username.
>>>
>>> Diane Disbro
>>> Pronouns: she/her
>>> Circulation Coordinator
>>> Scenic Regional Library
>>> 251 Union Plaza Drive
>>> Union, MO 63084
>>> (636) 583-0652 ext  110
>>> ddis...@scenicregional.org
>>>
>>>
>>>
>>> On Thu, Jan 27, 2022 at 10:06 AM Dawn Dale via Evergreen-general <
>>> evergreen-general@list.evergreen-ils.org> wrote:
>>>
 No worries!



 *Dawn Dale, PINES Services Specialist - Circulation*

 --

 Georgia Public Library Service

 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

 (404) 291-2800, dd...@georgialibraries.org

 
 
 

 Join our email list  for
 stories of Georgia libraries making an impact in our communities.



 On Thu, Jan 27, 2022 at 11:04 AM Gina Monti  wrote:

> Sorry, all on the Evergreen discussion page!  I sent this to the wrong
> email list-please disregard.
>
> It's supposed to go to our consortium's Evergreen list.  This is a
> Bibliomation situation we're fixing.
>
> On Thu, Jan 27, 2022 at 11:01 AM Dawn Dale 
> wrote:
>
>> Hi Gina,
>>
>> We have seen some of this as well though I don't have any specific
>> example to share with you. I was going to open a bug but if you want to 
>> do
>> that I will add heat.
>>
>>
>>
>> *Dawn Dale, PINES Services Specialist - Circulation*
>>
>> --
>>
>> Georgia Public Library Service
>>
>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>
>> (404) 291-2800, dd...@georgialibraries.org
>>
>> 
>> 
>> 
>>
>> Join our email list  for
>> stories of Georgia libraries making an impact in our communities.
>>
>>
>>
>> On Thu, Jan 27, 2022 at 10:37 AM Gina Monti via Evergreen-general <
>> 

Re: [Evergreen-general] Old Barcode/Username Change

[Jessica Woolford via Evergreen-general]

Just want to offer some clarification. Before Bibliomation's upgrade to
3.6.5, if a patron's username matched their inactive barcode, they could
still log into the OPAC, but the old barcode wouldn't work even though it
was their username (I think because of this bug:
https://bugs.launchpad.net/evergreen/+bug/1255561). After the upgrade, if
their username was an old inactive barcode, they could not login at all in
the TPAC version of the OPAC, even with their new barcode. We tested this
on a test system we have running the Bootstrap OPAC, and the behavior is
the same as it was in TPAC prior to our upgrade (they could log in with the
new barcode but not the old one). Some community members generously tested
this on TPAC running a later version, but were not able to replicate what
we were seeing. So, we need to make sure there isn't some customization or
unique configuration we're running that's causing this, but since we're
going to be transitioning to Bootstrap eventually anyway and it's not a
problem there, we felt a short term solution might be best. So, we wrote
some SQL to update usernames of the affected patrons to their new barcodes.

Our consortium only uses barcodes to authenticate to OverDrive, so they
still would have had a problem logging into that service. We have learned
that some of our libraries just leave the old barcode as active so they can
continue to use it for OverDrive. The other option is that you can merge
user IDs in OverDrive Marketplace (video on this here:
https://resources.overdrive.com/merging-user-ids/).

On Thu, Jan 27, 2022 at 11:12 AM Diane Disbro via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> And I appreciate the opportunity to ask questions about this! Some of our
> patrons don't want to replace lost cards because they have set up accounts
> with OverDrive and don't want to have to start over. If they DON'T need to
> start over, we can tell them to continue to use their old number for their
> username.
>
> Diane Disbro
> Pronouns: she/her
> Circulation Coordinator
> Scenic Regional Library
> 251 Union Plaza Drive
> Union, MO 63084
> (636) 583-0652 ext  110
> ddis...@scenicregional.org
>
>
>
> On Thu, Jan 27, 2022 at 10:06 AM Dawn Dale via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> No worries!
>>
>>
>>
>> *Dawn Dale, PINES Services Specialist - Circulation*
>>
>> --
>>
>> Georgia Public Library Service
>>
>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>
>> (404) 291-2800, dd...@georgialibraries.org
>>
>> 
>> 
>> 
>>
>> Join our email list  for
>> stories of Georgia libraries making an impact in our communities.
>>
>>
>>
>> On Thu, Jan 27, 2022 at 11:04 AM Gina Monti  wrote:
>>
>>> Sorry, all on the Evergreen discussion page!  I sent this to the wrong
>>> email list-please disregard.
>>>
>>> It's supposed to go to our consortium's Evergreen list.  This is a
>>> Bibliomation situation we're fixing.
>>>
>>> On Thu, Jan 27, 2022 at 11:01 AM Dawn Dale 
>>> wrote:
>>>
 Hi Gina,

 We have seen some of this as well though I don't have any specific
 example to share with you. I was going to open a bug but if you want to do
 that I will add heat.



 *Dawn Dale, PINES Services Specialist - Circulation*

 --

 Georgia Public Library Service

 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

 (404) 291-2800, dd...@georgialibraries.org

 
 
 

 Join our email list  for
 stories of Georgia libraries making an impact in our communities.



 On Thu, Jan 27, 2022 at 10:37 AM Gina Monti via Evergreen-general <
 evergreen-general@list.evergreen-ils.org> wrote:

> Hello Everyone,
>
> We contacted library directors individually on Friday with information
> on the issue some patrons were experiencing logging in through the OPAC.
> In short, older barcodes that were saved as their usernames needed to be
> changed to their current barcode in order to gain access.  Today we have
> globally changed all the affected patrons to have their usernames reflect
> their current barcode.
>
> We produced shared buckets for each library to keep track of the
> affected patrons for your records.  If you would like your shared bucket
> ID, please email me off list.
>
> Thank you most of all for your patience during this situation.  A
> reminder that when you are replacing a barcode, please replace the 
> username
> if the username isn't set to a unique field that the patron 

Re: [Evergreen-general] Hold Cancelled Notification

[Jessica Woolford via Evergreen-general]

Ah, gotcha, sorry for the confusion!

It seems like it should have worked with that cancel cause, but maybe you
do need to change the date. I saw you have the granularity set to Daily, do
you know when notices with that granularity typically run?

On Fri, Dec 17, 2021 at 11:58 AM Diane Disbro 
wrote:

> Hi, Jessica -
>
> I do want Shelf Expiration not Hold Expiration. But I didn't wait for the
> hold to actually Expire on the shelf. I just canceled the hold and chose
> Shelf Expiration as the cancel cause. I will try again. Thank you!
>
> [image: image.png]
>
> Diane Disbro
> Pronouns: she/her
> Circulation Coordinator
> Scenic Regional Library
> 251 Union Plaza Drive
> Union, MO 63084
> (636) 583-0652 ext  110
> ddis...@scenicregional.org
>
>
>
> On Fri, Dec 17, 2021 at 10:25 AM Jessica Woolford 
> wrote:
>
>> Hi Diane,
>>
>> This notice would only trigger if the hold was canceled because the
>> expire time passed. So the way to test it would be to set the expire time
>> (note that this is different from shelf expire time, there is another
>> action trigger template for that) on your hold to today and see if the
>> notice generates when your daily notices run.
>>
>> Hope that helps,
>>
>> Jessica
>>
>> On Fri, Dec 17, 2021 at 11:00 AM Diane Disbro via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>> Good morning -
>>>
>>> This is what I created:
>>>
>>> [image: image.png]
>>> [image: image.png]
>>>
>>> I canceled a hold for myself with cancel cause Hold Shelf Expired but I
>>> didn't receive an email. Is something wrong?
>>>
>>> Thank you!
>>>
>>> Diane Disbro
>>> Pronouns: she/her
>>> Circulation Coordinator
>>> Scenic Regional Library
>>> 251 Union Plaza Drive
>>> Union, MO 63084
>>> (636) 583-0652 ext  110
>>> ddis...@scenicregional.org
>>>
>>>
>>>
>>> On Thu, Dec 16, 2021 at 2:25 PM Mike Rylander 
>>> wrote:
>>>
 Hi Diane and Debbie,

 I think you'll want the SendEmail reactor, and a template that will
 generate an email similar to other SendEmail A/T event definitions.
 There is a stock A/T event definition with an ID of 53 that implements
 this that may exist and be disabled, and if so, you can clone it and
 adjust as needed.

 HTH,

 --
 Mike Rylander
 Research and Development Manager
 Equinox Open Library Initiative
 1-877-OPEN-ILS (673-6457)
 work: mi...@equinoxoli.org
 personal: mrylan...@gmail.com
 https://equinoxOLI.org

 On Thu, Dec 16, 2021 at 11:58 AM Deborah Luchenbill via
 Evergreen-general  wrote:
 >
 > Hi Diane,
 >
 > The official documentation for setting up notifications and action
 triggers is here:
 >
 https://docs.evergreen-ils.org/eg/docs/latest/admin/actiontriggers.html#_creating_action_triggers
 >
 > There may be other ways to do it, too, but I believe you would want
 to use the Hook "hold_request.cancel.expire_holds_shelf," Reactor
 "NOOP_True," and Validator "HoldIsCancelled."
 >
 > One thing you could also do to make it easier is cloning an
 already-existing notification for something similar and just make the
 relevant changes for your new notifications.
 >
 > Best,
 > Debbie
 >
 > Debbie Luchenbill
 > Associate Director, Open Source Initiatives
 > MOBIUS
 > 2511 Broadway Bluffs, Ste. 101
 > Columbia, MO  65201
 > deb...@mobiusconsortium.org
 > 573-234-4914
 > https://mobiusconsortium.org
 > Evergreen Help Desk: h...@mobiusconsortium.org / 877-312-3517
 > Pronouns: She/Her/Hers
 >
 >
 > On Thu, Dec 16, 2021 at 10:25 AM Diane Disbro via Evergreen-general <
 evergreen-general@list.evergreen-ils.org> wrote:
 >>
 >> Good morning -
 >>
 >> Can someone direct me to the instructions for setting up Hold
 Cancelled (Shelf-Expired) Notifications? I saw this feature discussed on
 the Evergreen International listserv but don't know how to set it up in
 Local Admin.
 >>
 >> Thank you.
 >>
 >> Diane Disbro
 >> Pronouns: she/her
 >> Circulation Coordinator
 >> Scenic Regional Library
 >> 251 Union Plaza Drive
 >> Union, MO 63084
 >> (636) 583-0652 ext  110
 >> ddis...@scenicregional.org
 >>
 >> ___
 >> Evergreen-general mailing list
 >> Evergreen-general@list.evergreen-ils.org
 >>
 http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
 >
 > ___
 > Evergreen-general mailing list
 > Evergreen-general@list.evergreen-ils.org
 >
 http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general

>>> ___
>>> Evergreen-general mailing list
>>> Evergreen-general@list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
>>
>>
>> --
>> 

Re: [Evergreen-general] Hold Cancelled Notification

[Jessica Woolford via Evergreen-general]

Hi Diane,

This notice would only trigger if the hold was canceled because the expire
time passed. So the way to test it would be to set the expire time (note
that this is different from shelf expire time, there is another action
trigger template for that) on your hold to today and see if the notice
generates when your daily notices run.

Hope that helps,

Jessica

On Fri, Dec 17, 2021 at 11:00 AM Diane Disbro via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Good morning -
>
> This is what I created:
>
> [image: image.png]
> [image: image.png]
>
> I canceled a hold for myself with cancel cause Hold Shelf Expired but I
> didn't receive an email. Is something wrong?
>
> Thank you!
>
> Diane Disbro
> Pronouns: she/her
> Circulation Coordinator
> Scenic Regional Library
> 251 Union Plaza Drive
> Union, MO 63084
> (636) 583-0652 ext  110
> ddis...@scenicregional.org
>
>
>
> On Thu, Dec 16, 2021 at 2:25 PM Mike Rylander  wrote:
>
>> Hi Diane and Debbie,
>>
>> I think you'll want the SendEmail reactor, and a template that will
>> generate an email similar to other SendEmail A/T event definitions.
>> There is a stock A/T event definition with an ID of 53 that implements
>> this that may exist and be disabled, and if so, you can clone it and
>> adjust as needed.
>>
>> HTH,
>>
>> --
>> Mike Rylander
>> Research and Development Manager
>> Equinox Open Library Initiative
>> 1-877-OPEN-ILS (673-6457)
>> work: mi...@equinoxoli.org
>> personal: mrylan...@gmail.com
>> https://equinoxOLI.org
>>
>> On Thu, Dec 16, 2021 at 11:58 AM Deborah Luchenbill via
>> Evergreen-general  wrote:
>> >
>> > Hi Diane,
>> >
>> > The official documentation for setting up notifications and action
>> triggers is here:
>> >
>> https://docs.evergreen-ils.org/eg/docs/latest/admin/actiontriggers.html#_creating_action_triggers
>> >
>> > There may be other ways to do it, too, but I believe you would want to
>> use the Hook "hold_request.cancel.expire_holds_shelf," Reactor "NOOP_True,"
>> and Validator "HoldIsCancelled."
>> >
>> > One thing you could also do to make it easier is cloning an
>> already-existing notification for something similar and just make the
>> relevant changes for your new notifications.
>> >
>> > Best,
>> > Debbie
>> >
>> > Debbie Luchenbill
>> > Associate Director, Open Source Initiatives
>> > MOBIUS
>> > 2511 Broadway Bluffs, Ste. 101
>> > Columbia, MO  65201
>> > deb...@mobiusconsortium.org
>> > 573-234-4914
>> > https://mobiusconsortium.org
>> > Evergreen Help Desk: h...@mobiusconsortium.org / 877-312-3517
>> > Pronouns: She/Her/Hers
>> >
>> >
>> > On Thu, Dec 16, 2021 at 10:25 AM Diane Disbro via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>> >>
>> >> Good morning -
>> >>
>> >> Can someone direct me to the instructions for setting up Hold
>> Cancelled (Shelf-Expired) Notifications? I saw this feature discussed on
>> the Evergreen International listserv but don't know how to set it up in
>> Local Admin.
>> >>
>> >> Thank you.
>> >>
>> >> Diane Disbro
>> >> Pronouns: she/her
>> >> Circulation Coordinator
>> >> Scenic Regional Library
>> >> 251 Union Plaza Drive
>> >> Union, MO 63084
>> >> (636) 583-0652 ext  110
>> >> ddis...@scenicregional.org
>> >>
>> >> ___
>> >> Evergreen-general mailing list
>> >> Evergreen-general@list.evergreen-ils.org
>> >>
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>> >
>> > ___
>> > Evergreen-general mailing list
>> > Evergreen-general@list.evergreen-ils.org
>> >
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
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>


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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] [External] Issues with Hatch and Chrome

[Jessica Woolford via Evergreen-general]

Just reporting back,the issue for persisted for the library that reported
this problem a few days ago after clearing cookies at my recommendation. We
ended up deleting the C:\Users\\AppData\Local\Google folder and
that solved the problem. We were seeing that the eg.workstation and
eg.workstation.all and eg.workstation.default were being stored in Hatch
even after clicking "Move Hatch settings to local storage." Unfortunately,
I wasn't able to confirm that we were seeing the same messages from the
logs, but the symptoms are the same as what Bob described.

On Thu, Dec 9, 2021 at 10:04 AM Bill Erickson via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Thanks for all the feedback, everyone.
>
> I have opened an LP bug https://bugs.launchpad.net/evergreen/+bug/1954301
> and I hope to have something to test before long.
>
> -b
>
> On Thu, Dec 9, 2021 at 9:26 AM Shula Link via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> We've been seeing the same issues here -- Evergreen 3.6.1, Java 8.0_241
>>
>> Shula Link (she/her)
>> Systems Services Librarian
>> Greater Clarks Hill Regional Library
>> sl...@columbiacountyga.gov | sl...@gchrl.org
>> 706-447-6702
>>
>>
>> On Thu, Dec 9, 2021 at 8:58 AM Murphy, Benjamin via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>> We’ve been encountering this same issue. Using 3.7.2. I don’t know that
>>> we’ve been checking about "Store settings in Hatch" though.
>>>
>>>
>>>
>>> Benjamin
>>>
>>>
>>>
>>> *Benjamin Murphy*
>>>
>>> NC Cardinal Program Manager
>>>
>>> NC Dept. of Natural and Cultural Resources
>>>
>>> 919.814.6797 |  *benjamin.mur...@ncdcr.gov  *
>>>
>>>
>>> https://statelibrary.ncdcr.gov/ld/nc-cardinal
>>>
>>>
>>> 109 East Jones Street  | 4640 Mail Service Center
>>>
>>> Raleigh, North Carolina 27699-4600
>>>
>>> Facebook   Twitter
>>>   Instagram
>>>   YouTube
>>>   Website
>>> 
>>>
>>>
>>>
>>> *Email correspondence to and from this address is subject to the North
>>> Carolina Public Records Law and may be disclosed to third parties.*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Evergreen-general <
>>> evergreen-general-boun...@list.evergreen-ils.org> *On Behalf Of *Bob
>>> Wicksall via Evergreen-general
>>> *Sent:* Wednesday, December 8, 2021 4:01 PM
>>> *To:* Evergreen Discussion Group <
>>> evergreen-general@list.evergreen-ils.org>
>>> *Subject:* [External] [Evergreen-general] Issues with Hatch and Chrome
>>>
>>>
>>>
>>> *CAUTION:* External email. Do not click links or open attachments
>>> unless you verify. Send all suspicious email as an attachment to Report
>>> Spam. 
>>>
>>>
>>>
>>> Over the last couple months we have been experiencing a new issue with
>>> Hatch and Chrome.  Randomly on a handful of our computers we will start
>>> getting "white screens" when navigating to the various pages in the staff
>>> client.  Often clicking on a menu item a second time loads the page.  Some
>>> pages like Check Out need a page refresh before they work.  The problem
>>> seems to be worse when you are doing everything in a single tab.  You are
>>> lucky to get one page to load before the issue comes back.
>>>
>>>
>>>
>>> In the past this was often fixed by clearing the cache.  This has no
>>> impact on this issue.  No amount of cache clearing seems to work.
>>>
>>>
>>>
>>> Sometimes just sitting in Developer tools -> Application allows the
>>> pages to load maybe 80% of the time.  Also, setting a break point on line
>>> 89 of extension.js and manually continuing the code allows all pages to
>>> load.  Putting a 2 second delay right in the code has no effect.
>>>
>>>
>>>
>>> We have tried many things but so far the quickest solution is to delete
>>> the following folder:
>>>
>>>
>>>
>>> C:\Users\\AppData\Local\Google
>>>
>>>
>>>
>>> We have also done full Chrome reinstalls making sure we remove all
>>> profile information.
>>>
>>>
>>>
>>> Reinstalling Hatch has no effect.  Disabling Ninite, Firewall and
>>> AntiVirus had no effect.  Most of these machines are stand alone
>>> workstations.  So far only 1 has been on Active Directory.
>>>
>>>
>>>
>>> Watching the Hatch extension in the console it looks like things happen
>>> out of sequence when the page loads fail.  The message port is removed
>>> before the message is received.
>>>
>>>
>>>
>>> Works
>>>
>>> extension.js:113 Removing port 28 on tab disconnect
>>>
>>> extension.js:89 new port connected with id 28
>>>
>>> extension.js:92 Received message from browser on port 28
>>>
>>>
>>>
>>> Doesn't Work
>>>
>>> extension.js:89 new port connected with id 28
>>>
>>> extension.js:113 Removing port 28 on tab disconnect
>>>
>>> extension.js:92 Received message from browser on port 28
>>>
>>>
>>>
>>> Watching the Hatch logs it appears that Hatch does indeed 

Re: [Evergreen-general] Issues with Hatch and Chrome

[Jessica Woolford via Evergreen-general]

Hi Bob,

What version of Evergreen and what version of Hatch? Can you verify that
"Store settings in Hatch" is not enabled?

We're on Evergreen version 3.5.5 and Hatch 0.3.2. We find that clearing
cookies and having the library re-register the workstation usually resolves
odd workstation issues like this. We had a library report an issue with the
same symptoms the other day (though I did not dive into the Hatch logs) and
that was what I recommended. I haven't heard back from them yet on whether
it was successful - I'll report back either way.

Thanks,
Jessica

On Wed, Dec 8, 2021 at 4:01 PM Bob Wicksall via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Over the last couple months we have been experiencing a new issue with
> Hatch and Chrome.  Randomly on a handful of our computers we will start
> getting "white screens" when navigating to the various pages in the staff
> client.  Often clicking on a menu item a second time loads the page.  Some
> pages like Check Out need a page refresh before they work.  The problem
> seems to be worse when you are doing everything in a single tab.  You are
> lucky to get one page to load before the issue comes back.
>
> In the past this was often fixed by clearing the cache.  This has no
> impact on this issue.  No amount of cache clearing seems to work.
>
> Sometimes just sitting in Developer tools -> Application allows the pages
> to load maybe 80% of the time.  Also, setting a break point on line 89
> of extension.js and manually continuing the code allows all pages to load.
> Putting a 2 second delay right in the code has no effect.
>
> We have tried many things but so far the quickest solution is to delete
> the following folder:
>
> C:\Users\\AppData\Local\Google
>
> We have also done full Chrome reinstalls making sure we remove all profile
> information.
>
> Reinstalling Hatch has no effect.  Disabling Ninite, Firewall and
> AntiVirus had no effect.  Most of these machines are stand alone
> workstations.  So far only 1 has been on Active Directory.
>
> Watching the Hatch extension in the console it looks like things happen
> out of sequence when the page loads fail.  The message port is removed
> before the message is received.
>
> Works
> extension.js:113 Removing port 28 on tab disconnect
> extension.js:89 new port connected with id 28
> extension.js:92 Received message from browser on port 28
>
> Doesn't Work
> extension.js:89 new port connected with id 28
> extension.js:113 Removing port 28 on tab disconnect
> extension.js:92 Received message from browser on port 28
>
> Watching the Hatch logs it appears that Hatch does indeed respond.
>
> 2021-12-08 11:16:58 FINEST MessageReader read:
> {"key":"eg.workstation.all","action":"get","msgid":1,"from":"page","clientid":28,"origin":"
> https://evergreen.owwl.org"}
> 2021-12-08 11:16:58 INFO   Received message id=1 action=get
> 2021-12-08 11:16:58 FINEST MessageWriter sending:
> {"clientid":28,"msgid":1,"message":"OK","content":[{"owning_lib":807,"name":"PLSHQ-plsstaff114a","id":"3435"},{"owning_lib":807,"name":"PLSHQ-PLSSTFX1114","id":"3462"},{"owning_lib":807,"name":"PLSHQ-PLSSTFx1114","id":"3288"}],"status":200}
>
> Chromes main console output looks like this when it works:
>
> content.js:21 Loading Hatch relay content script
> core.bundle.js:1 egNet open-ils.auth.session.retrieve
> opensrf_ws.js:46 pending count 1
> opensrf_ws.js:59 connecting websocket to wss://
> evergreen.owwl.org:443/osrf-websocket-translator
> jquery.min.js:2 [Violation] 'setTimeout' handler took 60ms
> opensrf_ws.js:69 websocket.onopen()
> opensrf_ws.js:72 pending count 1
> core.bundle.js:1 sending to Hatch:
> {"key":"eg.workstation.all","action":"get","msgid":1}
> core.bundle.js:1 Hatch responded to message ID 1
> core.bundle.js:1 egEnv loading classes => aou
> core.bundle.js:1 serving org tree from cache
> DevTools failed to load source map: Could not load content for
> https://evergreen.owwl.org/upup.min.js.map: HTTP error: status code 404,
> net::ERR_HTTP_RESPONSE_CODE_FAILURE
> DevTools failed to load source map: Could not load content for
> https://evergreen.owwl.org/js/ui/default/staff/build/css/bootstrap.min.css.map:
> HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
> DevTools failed to load source map: Could not load content for
> https://evergreen.owwl.org/js/ui/default/staff/build/js/moment-with-locales.min.js.map:
> HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
> DevTools failed to load source map: Could not load content for
> https://evergreen.owwl.org/js/ui/default/staff/build/js/lovefield.min.js.map:
> HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
> core.bundle.js:1 egEnv load complete
> DevTools failed to load source map: Could not load content for
> https://evergreen.owwl.org/js/ui/default/staff/build/js/iframeResizer.map:
> HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
> 4core.bundle.js:1 egNet 

Re: [Evergreen-general] Next Evergreen Reports Interest Group Meeting - Wednesday, October 27th at 2 PM Eastern

[Jessica Woolford via Evergreen-general]

Reminder - the next Reports Interest Group meeting takes place tomorrow at
2 PM Eastern. Agena and connection info can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27

On Wed, Oct 13, 2021 at 11:59 AM Jessica Woolford 
wrote:

> The Evergreen Reports Interest Group will meet on Wednesday, October 27th
> at 2 PM Eastern time. Lynn Floyd will present on hidden but helpful data
> sources. Full agenda and connection info can be found here:
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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[Evergreen-general] Next Evergreen Reports Interest Group Meeting - Wednesday, October 27th at 2 PM Eastern

[Jessica Woolford via Evergreen-general]

The Evergreen Reports Interest Group will meet on Wednesday, October 27th
at 2 PM Eastern time. Lynn Floyd will present on hidden but helpful data
sources. Full agenda and connection info can be found here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27

-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Transits

[Jessica Woolford via Evergreen-general]

Laura, you're correct - the checkin staff and workstation is only recorded
if the item was previously checked out and the checkin is ending a
circulation. It would, however, record the staff that put the item into
transit as the last editing user since that staff member effectively
changed the status, presuming no other changes have been made to the item
in the meantime. That info is available in the column picker as well. We
recently created a report template that filters on item status and the home
library of the last editing user. If "In Transit" was chosen as the copy
status when the report is run, this should get you the information you're
looking for in most cases. Here are the columns and filters used for the
report:

Columns: Shelving Location, Circ Modifier, Call Number, Author, Title, TCN
Value, Status, Item Barcode, Publication Year, Creation Date, Active Date,
Last Circulation Date, Copy Status Change Date/Time, Last Edit Date/Time,
State Circ Code, Price, Total Circulation Count, Last Editing Staff Username
Filters: Not Deleted, Copy Status Changed Date (between), Owning Library
(in list), Copy Status (in list), Last Editing User Home Library (in list)

I hope that helps!
Jessica

On Thu, Sep 9, 2021 at 1:20 PM Dawn Dale via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Hi Laura,
>
> Checkin captures a hold or transit. So the last place it was checked in is
> where the transit or hold was captured.  What is the status of the book? If
> it got to your holds shelf then staff would have made a mistake by not
> receiving it (checking it in) at your library. It probably had a holds slip
> on it so staff put it on the holds shelf. This is what I would assume at my
> library.
>
>
>
> On Thu, Sep 9, 2021 at 12:53 PM Laura Burk via Evergreen-general <
> evergreen-general@list.evergreen-ils.org> wrote:
>
>> The checkin-workstation only registers the last time the item went from
>> "checked out" to "checked in." It doesn't capture the workstation where a
>> hold or a transit happens. I've wanted to be able to see who captured a
>> hold, but that info isn't visible in column picker.
>>
>> I have a hold shelf book on my desk that shows the last checkin
>> workstation at a different library. In theory, at least that's the one that
>> put the item into transit in this case, since it's a new popular title, but
>> I would expect that if something got checked in, returned to the shelf, and
>> showed up on a pull list two days later, the last checkin workstation would
>> be the one when that first circ was returned.
>>
>> I know this is no help. I'm just confirming that this bit of data isn't
>> available anywhere obvious.
>>
>> Laura
>> Laura Burk
>> *(she/her)*
>> *Circulation/Technical Services*
>> *Greenburgh Public Library*
>> *914-721-8214*
>>
>>
>> On Thu, Sep 9, 2021 at 12:28 PM Felicia Beaudry via Evergreen-general <
>> evergreen-general@list.evergreen-ils.org> wrote:
>>
>>> Checkin Workstation is an option in the Item Status interface.  You can
>>> activate it through the column picker.  Depending on the last time it was
>>> checked in, you can use the barcode there to see the check in workstation
>>> without having to run a report.  That might help.
>>>
>>> Felicia
>>> -
>>> Felicia Beaudry
>>> Product and Education Specialist
>>> Equinox Open Library Initiative
>>> Main Office:  1-877-OPEN-ILS (673-6457)
>>> Direct Phone: 470-375-1835
>>> Email: felicia.beau...@equinoxoli.org
>>> Web:  http://www.equinoxOLI.org
>>> Subscribe  to the Equinox Newsletter
>>>
>>>
>>>
>>> On Thu, Sep 9, 2021 at 9:51 AM Deanna Frazee via Evergreen-general <
>>> evergreen-general@list.evergreen-ils.org> wrote:
>>>
 We are on version 3.6.0, and I am trying to figure out which staff
 member put a book into transit.  I have written a report that will show me
 the last 4 staff members who checked an item out to patrons, but I cannot
 seem to figure out a way to see who scanned an item into transit.  Any
 suggestions?



 Deanna Frazee

 Director of Library Services

 Killeen Public Library

 City of Killeen, Texas

 254-501-8995 (office)

 254-501-7704 (fax)

 dfra...@killeentexas.gov

 www.killeentexas.gov


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>>>
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>>
> 

[Evergreen-general] CANCELLED - Next Evergreen Reports Interest Group Meeting - August 25th, 2 PM Eastern

[Jessica Woolford via Evergreen-general]

Hi all,

I am not feeling well today and will need to cancel today's meeting. Thanks
for understanding!

Jessica

On Mon, Aug 9, 2021, 1:41 PM Jessica Woolford  wrote:

> The next Evergreen Reports Interest Group Meeting will be held Wednesday,
> August 25th at 2 PM Eastern. This meeting, we'll be taking an introductory
> look at nullability selection in the reporter. We will also discuss
> cleaning up our corner of the wiki, and revisit some wish list suggestions
> from our meeting at the conference in May. Agenda, including connection
> info, here:
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-08-25
>
> Some discussion will take place on the reports list prior to and following
> the meeting, so please subscribe to that list if you haven't already:
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-reports
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>
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[Evergreen-general] Next Evergreen Reports Interest Group Meeting - August 25th, 2 PM Eastern

[Jessica Woolford via Evergreen-general]

The next Evergreen Reports Interest Group Meeting will be held Wednesday,
August 25th at 2 PM Eastern. This meeting, we'll be taking an introductory
look at nullability selection in the reporter. We will also discuss
cleaning up our corner of the wiki, and revisit some wish list suggestions
from our meeting at the conference in May. Agenda, including connection
info, here:
https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-08-25

Some discussion will take place on the reports list prior to and following
the meeting, so please subscribe to that list if you haven't already:
http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-reports

-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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Re: [Evergreen-general] Popularity badges

[Jessica Woolford via Evergreen-general]

Hi Katie,

Here are the names and descriptions of the badges Bibliomation is currently
using:

Top Holds Over Last 5 Years: The top 97th percentile for holds requested
over the past five years on all materials. More weight is given to holds
requested over the last year, with importance decreasing for every year
after that.
Currently circulating books: Copies defined as "language material" in the
MARC record that have been circulating for 3 months
Recently Published: A badge for titles that were published in the last 6
months. More weight is given to titles published in the last month,
decreasing every month after that.

Our libraries really wanted us to focus on raising new materials to the top.

Let me know if you would like any more information!

Jessica

On Mon, Jun 14, 2021 at 2:26 PM Kate Coleman via Evergreen-general <
evergreen-general@list.evergreen-ils.org> wrote:

> Curious --- What kinds of popularity badges does your library have set up?
>
>
> Kate Coleman, MLIS
> Technical Services Manager, Jefferson County Library
> Missouri Evergreen Consortium
> 5678 State Rd. PP
> High Ridge, MO 63049
> 636-677-8689
> Fax: 636--677-1769
> kcole...@jeffcolib.org
>
> Currently Reading
> 
> [image: Book Cover]
> 
> [image: Goodreads Logo]
> Get
> your own email signature
> 
>
>
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Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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