As I'm sure is the case with almost everyone, time permitting, I think I
would be open to participating in just such an endeavor. I've been
meaning to find a reason to crack the covers on my "Eclipse: Building
Commercial Quality Plug-ins" book.
Derek
Carey Matthew Black wrote:
I have actual
How about this site: http://www.zipinfo.com/products/zcu/zcu.htm
US and Canada > 850,000 records. Its $79.95
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Friday, May 05, 2006 4:36 PM
To: arslist@ARSLIST
**
You need the external function and you need to build the qualification
as a text string in some temporary variable. It's not hard to do,
but you should probably deal with the headache first. 8)On 5/5/06, Chris Doble <[EMAIL PROTECTED]
> wrote:**
Hey
Folks,
I have
a table fi
**
Hey
Folks,
I have
a table field In a display only form that I want to display a subset of
information on.
Table
Properties: Status < Resolved & Category = Default
I’d
like to be able to press a button and have that filtered down to display just a
particular groups open tickets
**
Here's the list...
New York
Los Angeles
San Francisco
Fly over country
Well at least thats according to New Yorker magazine.>>> [EMAIL PROTECTED] 05/05/06 5:19 PM >>>
Thanks Thomas - but was hoping to obtain a list of all cities - don't want to access their web site - want a file with all citi
Yeah.. I think the count is 75,000 cities
Herb
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Friday, May 05, 2006 2:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: USA - CITIES
Thanks Herb, but the number of cities
I have a countries field that gets appended from a table field. Values are
separated by a comma. I need to read the values back to the table field on
a window open and each value will be its on record
ie
Countries (hidden) - Australia, US
Table Field
---
Australia
---
US
Thanks Herb, but the number of cities seems small - not sure if this is
complete.
Herb Partlow <[EMAIL PROTECTED]> said:
> Tyrone.
> Try searching the web
>
> http://www.rungle.com/listfarm/view_product.php?product=runuscitystate
>
> cd contains 69,000 usa cites for $15.95
>
>
>
> Herb
>
Tyrone.
Try searching the web
http://www.rungle.com/listfarm/view_product.php?product=runuscitystate
cd contains 69,000 usa cites for $15.95
Herb
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Friday, May 0
**
I would be willing to help as a developer.
I'm over at sourceforge right now as 'adiffer' and have a few projects of my own that are on hold right now.On 5/4/06, Carey Matthew Black <
[EMAIL PROTECTED]> wrote:I have actually thought about the idea of an "open sourced ARS IDE".
Sure there are som
Title: RE: USA - CITIES
**
Tyrone:
I think this number is for the United States only and cannot be dialed from Canada. Look on the web site for the number for international callers.
James McKenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:ar
Thanks Thomas - but was hoping to obtain a list of all cities - don't want
to access their web site - want a file with all cities.
I found all cities for Canada, just need USA.
Thomas Altamore <[EMAIL PROTECTED]> said:
> U. UPS is the private service, United Parcel Service... you
>
**
U. UPS is the private service, United Parcel Service... you want USPS - United States Postal Service... they offer zip code/city lookup on their website. Hope that helps
Thomas AltamoreRemedy System DeveloperEmerging Health Information Technology100 Corporate DriveYonkers, N
Was tyring to provide the users with a pull down menu based on the state /
province they choose. I finally found all the cities for Canada, but no
luck for USA. I need both the USA and Canada Cites.
"McKenzie, James J C-E LCMC HQISEC/L3" <[EMAIL PROTECTED]> said:
> Tyrone:
>
> I doubt that
Thanks James - I called the UPS and they told me to call the national
customer support centre at 1-800-238-3150. I could dial the number, once I
choose the appropriate options on the phone it then it said the toll free
number is not available from your calling area.
I guess I will keep looking
Title: RE: USA - CITIES
**
Tyrone:
I doubt that you are going to find such an item. However are you trying to build a file type menu?
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of T. D
Thanks Claire - yes I have - found something but it was broken down in to
many sections - need one page were I can copy and paste.
Thanks any how.
"Sanford, Claire" <[EMAIL PROTECTED]> said:
> Tyrone Have you ever tried searching on the Internet? Google?
> Yahoo? A9.com?
>
> Claire "tha
Tyrone Have you ever tried searching on the Internet? Google?
Yahoo? A9.com?
Claire "thank goodness it is Friday" Sanford
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Friday, May 05, 2006 3:46 PM
To: arsl
Title: RE: USA - CITIES
**
Tyrone:
I don't know of such a source, but I know that the USPS puts out a multi-disk set based upon Zip Codes. Try looking on usps.gov for it.
James McKenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARS
Does anyone know where I can get a complete list of ALL Cities in the USA?
Thanks!
___
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
On Thu, 4 May 2006 23:43:08 -0400, A R Kosch <[EMAIL PROTECTED]> wrote:
>On Thu, 4 May 2006 23:16:11 -0400, Axton <[EMAIL PROTECTED]> wrote:
>
>>With 5.x(not sure the release this was fixed, whether 6.x or later 5.x
>>patch), there was a problem with group notifications if using the
>>canned AREA
Title: RE: Fixed Licenses
**
Rick:
You left that off of your message and I just wanted to post a clarification.
Here is what I tell folks:
If the person needs to write, at any time, to an already existing issue that IS NOT their own, Fixed license.
If the person needs to write, occassi
Title: OT: Friday Humor
**
The "Good" Driver
A patrol car has been following this vehicle for about 30 minutes now, when they finally decide to pull it over. The officer steps out and walks up to the driver's window.
"Good afternoon sir"
"Good afternoon, any problems ?
"No sir. My partner
Title: RE: Fixed Licenses
**
I know, James. That's why Remedy changed their
verification, to force people to use the proper license type instead of the
cheaper license type.
Rick
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, Jame
**
Frank:
Then bug it with Firefox. They want to have complete
compatibility with IE.
James McKenzie
L-3 GSI
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank
CarusoSent: Friday, May 05, 2006 10:46 AMTo:
arslist@ARSLIST.ORGSubject: Re: S
Title: RE: Fixed Licenses
**
Rick:
BMC tracks how many times that particular user has been assigned a Fixed License and then had it 'taken away'. The best solution if you have multiple shifts is to get Floats to cover them.
James McKenzie
L-3 GSI
From
I just had to re-install 6.0.1 on my dev machine, and it replaced the
credentials with the local account, so I guess it's not fixed.
This is not the error it gives when that happens, though.
Thanks,
Ron
Tools Admin
From: Action Request System discussion li
**
Hi
Eric,
Not
sure if your feed has duplicate records, but if it does, the following
strategy may help.
We
previously had an escalation which kicked off the import. The data being
imported was employee names, locations, etc... Remedy was taking a long
time to process this, due to t
**
I did find out that it is a Firefox issue not IE. In IE the window that opens looks good. On 5/5/06, McKenzie, James J C-E LCMC HQISEC/L3 <
[EMAIL PROTECTED]> wrote:**
Frank:
Have you solved this? I would like a good solution
too as we may be evaluating movement to the web for a major
Plugin logging isn't going to tell you much because it is
just like running perl from the shell. All it does is tell you if it ran or
not. The way I did it was to do a Set Fields to a 'Script' field. Then I
passed it into the ARFPerl filter. I could tell what I was passing in by
looking at the
**
Exactly right - good catch, Brian, I've seen that happen,
too. I think they fixed it in 6.x. Also ensure that the account
running the service didn't have its password reset "accidentally" by some
overzealous security admin.
Rick
From: Action Request System discussion
list(ARSList
**
You've probably already done this, but double check the
credentials for the email engine service. If you patch via an installer,
it will sometimes reset to local account.
-Brian
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E C
**
Don't forget one other standard rule of data import into
Remedy - drop the indexes on the import form, and add them back in
afterward. Will speed things up to not have the indexes constantly
creating after every record is submitting.
Rick
From: Action Request System discussion
list(A
**
Not positive if it would be faster, but you can eliminate
some scheduled steps by using an import mapping and arimportcmd.exe to import
the CSV directly into a Remedy form. So long as arimportcmd.exe is
executed on the ARS server and the csv file is local, it normally goes
quickly.
The
Have you tried to enable plugin logging?
--
Jarl
On 5/5/06, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:
The Perl code. I would like to be able to log the field values passed into the
perl code (In the filter log I can see when I set the DO field of the actual
perl code but not the values
**
I don't know how they do it, but they do it because some
people were making a practice out of transferring fixed licenses between people
working on different shifts, etc., even though that was a violation of both the
letter and intent of the licensing agreement.
Rick
From: Action Re
**
This is in reference to changing them from
fixed to floating or none. It is to keep you from bouncing a fixed license
around from user to user to pay for fewer.
Thanks,
Andrew Baxter
Manager, Information Technology
w. (781) 902-6026
f. (781) 902-6002
From: Action Re
**
Hello All,
We are getting ready to upgrade to ARS 6.3. I was looking
over the documentation and noticed that if you try to assign the same fixed
license more then three times in a week to a user that the user must wait one
week from the first assignment before it can be assigned to t
Hi T,
http://www.cra-arc.gc.ca/agency/stats/gb02/pst/locsts/csv/lsdir02_alpha.txt is
not in CSV format, but it should be very simple to convert it.
Eric Cleereman
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of T. Dee
Sent: Fri
**
Frank:
Have you solved this? I would like a good solution
too as we may be evaluating movement to the web for a majority of our
customers.
James McKenzie
L-3 GSI
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank
CarusoSent: Friday, Ma
**
I think he maybe talking about when you click the field to expand the diary field. I am also finding that the window that opens only displays a couple of lines from the log. I also see this happening with regular character fields.
On 5/5/06, McKenzie, James J C-E LCMC HQISEC/L3 <[EMAIL PROTECTED
**
Hello List,We are considering using BMC Remedy Knowledge Management (formerly KMXperts) and would be interested in hearing from others who are currently using it. This will be a replacement for an old version of ServiceWare. We would be running KMXperts in conjunction with Help Desk, which we ar
Title: Installation Instructions for ARDBCFS
**
I have downloaded the AIX .tar file for ARDBCFS from the BMC/Remedy community downloads site but my AIX Sys Op is receiving the following error when trying to read the installation instructions: FSARDBCPlugIn.doc: data or International Language
Sorry everyone:
I figured out my issue. Looks like my Group Container was enabled on my
AREA on one of the servers when it should have been disabled.
_
Express yourself instantly with MSN Messenger! Download today - it's FREE!
h
Good Morning List:
I'm experiencing something strange with the Entry Points & Home Pages.
I log into 2 servers simultaneously through the user tool, and I see 2 sets
of entry points. One entry point per server.
For example, I see Server A - Remedy Support, and Server B - Remedy Support.
How
Does anyone know where I could obtain a list of ALL Cities in Canada that I
could obtain in csv format?
___
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Quite some time ago I remember reading something about issues with $MENU$.
There are times when I use $MENU$ and an item is selected from the pull down
menu Remedy still gives an error - this does not happen all the time.
I'm running ARS 6.00.01 (patch 1394), SQL 2000.
Happy Friday!
Thanks.
I have attached a definitino file for a simple approach that I used.
Jerry
Jerry Niman Tel +44 (0)161-247 1474
Head of Information Systems Email [EMAIL PROTECTED]
the Manchester Metropolitan University Mobile +44 (0)7770 638104
Before acting on this email or opening any attachments you should re
Shafqat,
I would seriously hope that forking a process (or even a call to the
plugin server) would have more overhead than a Push action would.
I mean the ARS server has a standing connection to the DB.
An API client would (likely) have to login to ARS then use the above
connection anyway. :)
-
The Perl code. I would like to be able to log the field values passed into the
perl code (In the filter log I can see when I set the DO field of the actual
perl code but not the values of the data passed in)
-Original Message-
From: Action Request System discussion list(ARSList) [mailto
**
CareyI can understand your horror! but the way the app was designed, and it was done in version 3 to start with,create a SQL table in the dbexecute a SQL statement that writes to this table a commandexecute a process that runs every 1 minute that then executes the command written in the SQL tabl
Title: RE: Size of Diary Window in MidTier
**
Jerry:
You can add rows through the field properties dialog. However, I will add that the "book" icon opwns an additional dialog box where you can review the contents of the field. Diary viewing has been this way for a long, long, long time (tr
Shafqat,
I understand the problem at hand. But I have to question only one part
of your explanation:
"
in the olden days since it was
being done via SQL there could be a delay of upto 30 to 40 minutes before
the new entry showed up(sometimes, but it had happened).
"
Given what I know of how
Alton,
I think the feature only returns an error or no message at all.
I think it was only intended to be used for an application to prompt
the USER to re-authenticate and NOT as a way to let administrators
brute force the users password. :)
Now... as strange as this sounds... it might do what
Does anyone known how to control the size of the Diary window in Mid Tier?
On my current application the history pane is so small it only shows one line
at a time, even
though there is lots of unused space in the window.
I am using Mid Tier 6.3, Firefox 1503
Jerry Niman Tel +44 (0)161-247 1474
In my opinion the only solution is to have filters on submit and
modify on the forty forms and push things like ticket status, team,
assigned tech, summary to a consolidated list form. This way the push
is immediately done when the ticket is submitted.
Of course you can create indexes on the appr
**
Hi,
how you have specified the database table name
i just tested the following and found this to be working absolutly fine
ARSystem.aradmin.arschema
it has to be in the following format in SQL Server.
..
Thanks
-Sam
On 5/5/06, Antonio Acosta <[EMAIL PROTECTED]> wrote:
Hello listers,AR
**
Hi CareyI agree with your post, but here is the situation, maybe it will make a little bit more sense.Say we have a company, which has a helpdesk, they are using a solution developed specifically for them, so it is not an Off the Shelf product.the way the original system was designed, rather tha
Thanks naveen,
ok thats exactly what i was getttin too, can we change the message if
the password compare is not a match?
Because for the user
"ARERR [4549] Confirming password is not valid for the current user
Set fields active link running a process failed (ARERR 1603)" makes no
real sense!
Hi folks,
I have discovered a filter table loop issue when using the decrypt function
referencing a table column.
The workaround I have discovered is simply to reference the same column in a
separate, redundant, simple set fields assignment.
I post the details here for others to note - possi
Hi Alton,
Please find attached file, I had made just a test active link using
Application-Confirm-Password $PROCESS$
Hope this will help!
Regards
Naveen
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alton Pinto
Sent: Fri
Viswa,
Create a Time zone entries, for all exisitng time zones, in a new form which
also contain the fields like timezone prefix and seconds (e.g +600).
Then whenever a user, irrespective of region logs in :
1. Pick his time zone from the user preference
2. Search for this time zone in new f
Hi all,
has anyone used the " Application-Confirm-Password $PROCESS$ "
i need to compare a field in a form with the password field in the
user form and if it matches i want to set a field with Yes else keep
the field NULL or some other value.
can someone help me achieve this through an Active
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