Re: Question from Management about ARS 7.0

2006-07-08 Thread Murtuza Bookwala
I had a ticket logged with support for 5.1.2, every reply was accompanied with the Warning that it was no longer supported and we should upgrade, or else .. - Murtuza B. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tim Bu

Re: Question from Management about ARS 7.0

2006-07-08 Thread Murtuza Bookwala
I feel the major breakthroughs in functionality are in ITSM apps ver 7.0 not ARS itself... You would upgrade to ARS 7 only if you need: 1. Appl license tracking 2. Form audits 3. Find functionality for developers in Admin tool - Murtuza. -Original Message- From: Action Request System di

Dawn E Triplett/OR1/AEPIN is out of the office.

2006-07-08 Thread Dawn Triplett
I will be out of the office starting 07/07/2006 and will not return until 07/12/2006. If you have any questions about Change Management For any questions about Business Logistics and IT Applications please contact Jackie Brainin. For status updates for Remedy/IKON please contact Sandy Reed and f

Re: ARERR 405 exporting Display Only form to .def file

2006-07-08 Thread Ron Gehring
** Don, James' last statement is what you will need to do to correct this.  I have seen this issue a couple of times where the developer copied fields from a regular form to a display form and while everything will work on the server that the work was done, don't try to move that form off that

Re: Question from Management about ARS 7.0

2006-07-08 Thread Stephen Earl
** and don't forget the ability to use:   Tree Fields Horizontal and Vertical navigation bars User customisable table fields   These 3 features alone are really pushing my team to move to ARS 7.0 if only to improve our user experience, and the increased compatability with Mid-Tier 7 for mac users

Re: help With API

2006-07-08 Thread Jarl Grøneng
Matt, XMLGateway do this, ie: not form aware. http://www.javasystemsolutions.com/index.php -- Jarl On 7/7/06, Carey Matthew Black <[EMAIL PROTECTED]> wrote: Dan, Why a general WS client to do ARS Submit, Modify, Delete?: Because a general purpose Web Service for Remedy API to create, modi

Re: Can you restrict searches to eg TOP 100 - like in SQL?

2006-07-08 Thread Gulati, Ankur
Title: RE: Can you restrict searches to eg TOP 100 - like in SQL? ** In the user tool, go to Tools->Options then click on Behaviours tab. You'll see an option " set number of rows returned" you can set whatever number you want to in there.   -- Ankur -Original Message-From: Action

Re: help With API

2006-07-08 Thread John Sundberg
** We have produced code to address this problem and intend to release it as opensource.We call in Kinetic Link (Klink) and the strategy is you install a Klink server on any platform that Remedy provides an API. Then you can use that as your integration engine to any form on any Remedy system anywh

Re: Question from Management about ARS 7.0

2006-07-08 Thread John Sundberg
You could mention the improved support for Unicode as a reason to upgrade. -John John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] On Jul 7, 2006, at 8:27 AM, [EMAIL PROTECTED] wrote: Hi li