Re: A question for SLA module

** Hi, This looks like a defect to me. If you change the group to something for which the SLA does not apply, then the SLA itself would be removed. It should not remain 'In Progress'. If on the other hand, you have another SLA for the other groups, this one should now attach. For correct

Re: OT: Try this out... Friday Humour

On Fri, 13 Oct 2006 14:06:08 -0700, Thad Esser wrote: I just got this one this morning: -- How Smart Is Your Right Foot? This is so funny that it will boggle your mind. And you will keep trying it at least 50 more times to see if you can outsmart your foot. But you

URL Background Process

** Hi Listers, I have a URL which should run as a background process. I have tried using Run Process and in it I used the PERFORM-ACTION-OPEN-URL command. It works fine, however once the browser has opened with the URL defined, I want it to close immediately say within 2 seconds. Basically its

Re: search result

“I want to include a search result from a form in a notification and email a user on a daily basis.” This is something I have recently done. I started by using an external (Visual Basic) script, saving the results to a (.txt) file then sending the file in the E-mail. This required a

Re: Authenticate an ARS user using a certificate stored on a smart card

I got this working today.. I will pass the info as soon as I can Compile it.. I will be working on monday to hopefully make this work with the Usertool as well.. I have it currently setup so it will authenticate on the domain only - if you use the userid and password AND if you use the CAC

Re: Authenticate an ARS user using a certificate stored on a smart card

Oh, And I think I have this working with SDC as well.. the Standard Desktop Configuration as well.. for those AF guys out there. On 10/14/06, patrick zandi [EMAIL PROTECTED] wrote: I got this working today.. I will pass the info as soon as I can Compile it.. I will be working on monday to

Re: Helpdesk 6.0 Support Panel displaying groups I am not a member of.

Yes, this is true, and also it is not suggested to have spaces in the group names :) We use the '-' character in our naming conventions. I did not know about 'leading' issues, just 'trailing' issues, so that is a good tip to remember. You do have issues if you have groups like NA-SJC-HelpDesk

Re: URL Background Process

** Use a view field and set the value to the URL you need. That is how we imbed web pages into our UI without having the client pop the browser window. Thanks-n-advance; HDT Platform Incident / Problem Manager Architect Robert Molenda IT OS PA Tel: +1 408 501 6310 Fax: +1

Re: Try this out...

** It is even older than Micro$oft The reserved device words are for BIOS Associated Devices (CON, LPT, COMx ..) Whoops, I guess I just dated myself now didnt I? Thanks-n-advance; HDT Platform Incident / Problem Manager Architect Robert Molenda IT OS PA Tel: +1 408 501 6310