OT:“Remedy Developer available in Hong Kong"

2007-09-03 Thread Archana Jois
Hi, Please let me know if there are any vacancies for Remedy in Hong Kong.Please mail me at [EMAIL PROTECTED] or [EMAIL PROTECTED] Thanks, Archana ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"

Re: 7.1 available today?

2007-09-03 Thread Axton
Looks like they raised the bar so far as the java requirements for the new java api. 1.5.x is required. Axton Grams On 9/3/07, Axton <[EMAIL PROTECTED]> wrote: > There are several things introduced that may be of use without the > packaged apps: > > - filter error handling, though I have yet to

ARSwiki Update: 7.1 api and Javadocs

2007-09-03 Thread Axton
The 7.1 api is available for download on arswiki.org: - http://arswiki.org/projects/arapi/downloads The 7.1 javadoca are available for reading on arswiki.org: - http://arswiki.org/wiki/Javadoc_for_BMC_and_3rd_Party_api%27s#BMC - http://arswiki.org/dist/ars/docs/DV/7.1 - http://arswiki.org/dist/ars

Re: Words within special characters"<" and ">" are omitted in email notification SupID:36898

2007-09-03 Thread Durrant, Michael M. - ITSD
Addendum: In your example, woud be interpreted as an "open xyz tag". As yyour browser does not support the xyz tag, it ignores it gracefully. -Original Message- From: "Sanjana AGARWAL" <[EMAIL PROTECTED]> To: "arslist@ARSLIST.ORG" Sent: 9/3/07 12:07 AM Subject: Words within special ch

Re: Words within special characters"<" and ">" are omitted in email notification SupID:36898

2007-09-03 Thread Durrant, Michael M. - ITSD
Sanjana, In HTML, opening and closing brackets are intrepreted as code. Use < (less than) where you want < and > (greater than) for >. Hope this helps, Michael -Original Message- From: "Sanjana AGARWAL" <[EMAIL PROTECTED]> To: "arslist@ARSLIST.ORG" Sent: 9/3/07 12:07 AM Subject: Wo

Re: 7.1 available today?

2007-09-03 Thread Axton
There are several things introduced that may be of use without the packaged apps: - filter error handling, though I have yet to fully understand it, it looks like you can catch errors, then attempt to handle/resolve them before you return an error back to the client that initiated the filter stack

Re: 7.1 available today?

2007-09-03 Thread strauss
Support for Safari 3. A complete overhaul of mid-tier. The list goes on... See the "what's new in 7.1" documents. We have been waiting for this release to go live on. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ -O

Re: 7.1 available today?

2007-09-03 Thread Dwayne Martin
If you don't use CMDB or ISTM is there any reason to upgrade? Dwayne Martin James Madison University Original message >Date: Mon, 3 Sep 2007 19:15:43 +0200 >From: Sebastiaan De Man <[EMAIL PROTECTED]> >Subject: Re: 7.1 available today? >To: arslist@ARSLIST.ORG > > ** > Ooops, I

Re: 7.1 available today?

2007-09-03 Thread Sebastiaan De Man
Ooops, I mean EIE 7.1 being compatible with EIE 7.0. I checked the release notes, nothing about another patch for ITSM 7, so I guess somebody has to go first and check for the rest of us :) 2007/9/3, Sebastiaan De Man <[EMAIL PROTECTED]>: > > To be honest I don't expect CMDB 2.1 to work with ITS

Re: 7.1 available today?

2007-09-03 Thread Sebastiaan De Man
To be honest I don't expect CMDB 2.1 to work with ITSM 7.0 without another patch. I did not download any CMDB 2.1 documentation yet, perhaps it is in the release notes? I was hoping EIE 2.1 was compatible with EIE 2.0 and only needed an upgrade of the binaries and forms, guess I need to catch up w

Re: "Return/Table or Level Dbl-Clk" not firing if field has two or more rows MORE INFO

2007-09-03 Thread Dwayne Martin
Doug Mueller wrote: Dwayne, Try SHIFT+return or CNTL+return. The problem with multi-line is that return means something so it can't fire workflow. However, I think we made one of the two things above work in multi-line fields to fire workflow on return. NOTE: I think this is the case, but ca

Re: 7.1 available today?

2007-09-03 Thread strauss
The real question is not if you need CMDB 2.1.0 to work properly with ARS 7.1.00, but whether or not CMDB 2.1.0 will work with ITSM 7.0.01 Patch 005 or do we need to have been told to wait for patch 006? Guess I'll find out the hard way today... I plan to upgrade both 7.1 beta servers to 7.1 rele

Re: 7.1 available today?

2007-09-03 Thread strauss
I did not see that in any of the ARS 7.1 release download, but maybe my settings are wrong in this new EPD interface for me to see it. Previous releases of the CMDB were bundled in application updates, not the AR server itself. Looks like you have to have the BMC Atrium CMDB Enterprise Manager in

Re: 7.1 available today?

2007-09-03 Thread Sebastiaan De Man
CMDB 2.1 was released as well, so it should work with that one. (one would assume) 2007/9/3, Rick Cook <[EMAIL PROTECTED]>: > > HA! Hadn't caught that one. I think I'll wait for the first patch. > > Rick > > -Original Message- > From: Action Request System discussion list(ARSList) > [ma

Re: 7.1 available today?

2007-09-03 Thread Rick Cook
HA! Hadn't caught that one. I think I'll wait for the first patch. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Monday, September 03, 2007 8:26 AM To: arslist@ARSLIST.ORG Subject: Re: 7.1 available toda

Re: 7.1 available today?

2007-09-03 Thread strauss
Interesting. The release notes for ARS 7.1 state that CMDB 2.0.1 requires Patch 004 to work properly with ARS 7.1.00. I wonder why they did not release it with ARS 7.1 since it is a required patch? It isn't on supportweb. Remind me not to try to create any classes in the CMDB until they get the

Re: JOB: Remedy position in Kuwait (UNCLASSIFIED)

2007-09-03 Thread Tim Richardson
Hi Michael, Being an ex-Air Force officer, I'm always interested in quick assignments abroad and so I took a look at this position. While I'm not a match for it, I wanted to suggest that if your having a difficult time filling the position you may want to consider the opportunity to servi

Re: 7.1 available today?

2007-09-03 Thread sebas
Hi all, I had a change to play around with the 7.1 server over the weekend a bit and have started on a review of some features. You can find it here: http://arsystem.xqsr.com/new-in-ars-71/ I hope to have some time to look at the new Java plugins and API tomorrow, one of the sample ARDBC plugins

filter API REMEDY.ARF.CAI

2007-09-03 Thread Narayanan, Radhika
Hi List, How can I find out the functionality behind the filter API REMEDY.ARF.CAI ? It is used in the Out-of-the-box ITSM 7 filter CAI:EVT:Outbound_Modify_StartFilterAPI_Local. I find just the following in the plugin log. */+CALL ARFilterApiCall -- filter API REMEDY.ARF.CAI

Re: Importing new records into ITSM 7 Incident Management

2007-09-03 Thread Mary Dollus
Morning... I was on a webex with BMC Friday afternoon regarding this issue. The tech was very helpful however after testing several things the conclusion was that it is not possible to insert records directly into the Incident Management form (HPD:Help Desk) due to the way the Incident ID is c

Any detailed document for OLE Automation except Advanced guide?

2007-09-03 Thread Sharma, Tarun
Hello, Is there any specific document in detail for the use of OLE Automation in Remedy? Though I have gone through the advanced guide and some knowledge base points but these are not sufficient to learn them in details. Please share if anybody has some detailed documents related to OLE Automa

Re: 390695 : An error has occurred while loading a plug-in. (ARERR 8756)

2007-09-03 Thread Jarl Grøneng
Be sure to put the location of libjvm.so in your LD_LIBRARY_PATH. -- Jarl On 9/3/07, Ferreira, Frans F <[EMAIL PROTECTED]> wrote: > > ** > > Hi all > > > > Has any of you experienced the following error on "Action Request > System(R) Plug-In Server Version 7.0.01" when you run the following >

390695 : An error has occurred while loading a plug-in. (ARERR 8756)

2007-09-03 Thread Ferreira, Frans F
Hi all Has any of you experienced the following error on "Action Request System(R) Plug-In Server Version 7.0.01" when you run the following command "/udd001/app/remedy/bin/arplugin -s remtst01 -i /udd001/app/remedy" "390695 : An error has occurred while loading a plug-in. (ARERR 875

Re: EIE Installation on Solaris

2007-09-03 Thread Sebastiaan De Man
Hi Frans, I installed it as the same user as ARS (non-root) on solaris and it seems to be working fine for us. ARS 7.0 EIE 7 Oracle Link Cheers, Sebastiaan 2007/9/3, Ferreira, Frans F <[EMAIL PROTECTED]>: > > ** Can EIE be installed on Solaris as "Non Root"? Any suggestions? > > _

Re: EIE Installation on Solaris

2007-09-03 Thread Peter Romain
Maybe not the answer you're looking for but we installed as root then changed the ownership so that the process runs as non-root. Cheers Peter > Can EIE be installed on Solaris as "Non Root"? Any suggestions? > >