Hi all,
I would like to know if anyone has successfully tried to install
run Remedy ARS 6/7.x on Windows Vista Home edition? were there any
issues/concerns?
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Hi,
I did and it did not allow me to install.
Arnab
On 12/31/07, Remedy [EMAIL PROTECTED] wrote:
** Hi all,
I would like to know if anyone has successfully tried to install
run Remedy ARS 6/7.x on Windows Vista Home edition? were there any
issues/concerns?
Hi.
It was OK, a little problematic (as usual with Vista). Need to run the
installer in compatability mode, running as Admin. Also, when I start Oracle
I need to to it as Admin, before starting ARS as admin also.
It runs OK.
Chris
On Dec 31, 2007 9:28 AM, Arnab Baral [EMAIL PROTECTED] wrote:
Thanks for your response. What sort of problems did you see?
On 31/12/2007, Arnab Baral [EMAIL PROTECTED] wrote:
** Hi,
I did and it did not allow me to install.
Arnab
On 12/31/07, Remedy [EMAIL PROTECTED] wrote:
** Hi all,
I would like to know if anyone has successfully
Chris,
Thanks for your response. Sounds good you were able to install them.
Which version of ARS did you install? I am looking to use MS SQL developer
edition as the database and i will be installing under the administrator
account. Anything else that i need to take care of?
On
I installed 7.0.1
I used Oracle though, I have no experience of insallting on Vista using
MSSQL - it should be more compatible though, right ? :-)
One thing I have noticed (and this may be down to my install prefs with
Vista) is that although I logged in as an Administrator, I still needed to
I installed Oracle XE on my Vista Home Premium edition a couple of days
back, I'm intending to install 7.1 against it.
Figured that I'd need to run the apps in compatibility mode, and as
Admin.
From: Action Request System discussion list(ARSList)
Mike,
The Send To field is resolved in a very strict way. From the Online
Manual:
Note: AR System resolves the contents of the User Name field by first
checking for a matching request in the User form. If found, the
notification is sent to that user. If not found, the server checks for a
That is the solution that I had identified. What a PITA, and I'm not
talking about greek flatbread. Thanks for confirming, LJ. Now, if I
can just get people to always click that Logoff button instead of
closing the browser window I'll be happy.
Michael
From:
George,
I tried your suggestion with no luck. Now the message just appears with
the Support Group ID in the Address. I also tried using the InstanceId
from the CTM:Support Group form but that didn't work either.
I'm going to try and dig around the Incident Management filters to see
what
Mike,
The Assigned Group ID on the Incident form is not the same value as the
Group ID from the Group form. It is the CTM:Support Group ID. You will
need to create some workflow to get the *real* group name/id from the
Group form for your assignment group. You will need to search against
*Hi,*
**
*I hope this helps*
**
*Findings: *
a) Group ID for CTM:Support Group and Group ID on group form are seperate
entities.
b) When a new Support Group is created on the CTM:Support Grroup form, a
record is created in the Group Form as well.
c) The Group name in the Group form contains
Greetings:
I will be out of the office on Monday, December 31, 2007 and will return on
Wednesday, January 2, 2008. If you need assistance while I am out, please
contact Sagar Sawant at 240-292-0231.
Happy New Year!
Linda M. Brown
Technical Recruiter
Cyquent, Inc.
5410 Edson Lane, Suite 320B,
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