Kaiser,
It can. You will need to downgrade the database level of the SQL server to
whatever is the compatible level for Remedy 6.3. There is a SQL stored
procedure to achieve that called sp_dbcmptlevel. I had done this on an
earlier version of Remedy to make it compatible to a later version of the
I am not sure if there is anything available for reading logs - there used
to be a log timer utility years ago to measure time between the send and
receive of an API to measure performance benchmarks..
Richard,
However for checking the versions, all you need to do is query the
SHARE:Applications
The approval phases only really stage it for the various approvers, and
then change the status based on completion of approvals, not really to
submit to teams. Unfortunately, it would be customization.
You should be able to add the submitting team at that specific phase and
then the change won
Hi,
I am still confused.
Are you saying you need a java class as a bridge between your form and the
service that access the DB?
Is the service that access DB a web-service?
Sorry but I am just trying to understand from architectural perspective.
Thanks
Chintan.
--- On Fri, 8/1/08, Tadeu August
Hi Chintan..
Thank you for reply...
But, I "think", that we can use web services in this case... because our
service that access database (mainframe) is already done...
we only have to do a java class to access that and, further, use a set fields
action to populate our fields on our form..
In my experience (testing only, quite a while ago) it should run fine if
it was installed on SQL Server 2000 and then you upgrade SQL Server from
2000 to 2005. The ARS 6.3 installer is not able to create a new
ARSystem database on a SQL Server 2005 instance, so I would not expect
it to be able to
How and what causes the ramp in "arserverd" memory. What makes it jump from
940M to 1000M in less than 1 minute and then stay on 1000M for at least 1 week?
Please bear with me on asking such a silly question. What are the general
REMEDY related (not OS or DB related) things to watch out for?
Th
Thanks guys, your help is appreciated.
Sivarama
On Wed, Jul 30, 2008 at 11:31 AM, Leonard Neely - FOJ <
[EMAIL PROTECTED]> wrote:
> **
>
> You can create a "-Global-" or company specific Assignment record (one that
> doesn't have any Operation Categorizations associated with it) to handle
> requ
Hi,
I am trying to set up the assignment process rules for the current
remedy 7.1 implementation. As you know that in the change mgmt workflow
there are various approval phases. I want to know if we can define an
approval phase to route the request back to the submitter after initial
approv
Classification: UNCLASSIFIED
Caveats: NONE
=
JOB OPENING: Principal Remedy Developer in Northern Virginia
(Washington, DC Area)
Title: Principal Lead Developer Engineer
Type: DOD Contract
Minimum Clearance: Final Secret
Must be able to qua
Is it possible to use WSDL instead of Java API?
You can perform set fields action in a filter by consuming a WSDL.
I am only aware of this option. If you find something through API, please
share.
Thanks
Chintan.
--- On Thu, 7/31/08, Tadeu Augusto Dutra Pinto <[EMAIL PROTECTED]> wrote:
From: T
We had that problem as well - we had to modify the reports to 8 1/2 x
11 and it worked.
Not sure why Remedy would create reports with A4 as the default paper size.
On Fri, Aug 1, 2008 at 2:45 PM, LisaD <[EMAIL PROTECTED]> wrote:
> My current client is unable to print to their HP and Xerox print
My current client is unable to print to their HP and Xerox printers
successfully because it either cuts off the header, or it doesn’t print at
all because the paper format is not recognized.
Some canned reports are sending an A4 paper request to the printer instead
of letter size. If the printer
What is the database backend database...
If they both have the same database backend then maybe:
View and vendor forms allow you to access data outside of AR System.
They can be used to:
1) Execute workflow on creation and modification of data when the
changes are performed using the view or ven
Hey all, we have a job posting for a remedy developer.
The candidate would be performing internal company work, as well as some
contract work.
You must be able to attain a secret security clearance. We'll take care of
that, as long as you haven't done anything that would prevent you from getting
SQL Developer - IT'S FREE
The Universal Database Frontend (Works with all databases and most
platforms).
SQL Developer is a is a database administration and query tool that
provides a
single consistent interface for various databases.
Visually navigate through your database structure, create and e
I'm trying to find a couple of utility programs to run and hoping that
someone
may have some suggestions on where to find them:
1. A program that will make it easier to read the contents of any
of the many log files that are available under a full 7.x ITIL
system.
2. A progr
Best way? DSO.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sugavanam K K
Sent: Friday, August 01, 2008 12:48 PM
To: arslist@ARSLIST.ORG
Subject: Need some input
**
Hi All,
Thanks for all your support.
I need some soluti
Hi All,
Thanks for all your support.
I need some solution and suggestion from you all.
We have 2 different versions of Remedy Server. Server 1 is on ARS 7.0 and 5.5
Applications and the server 2 is on the ARS 7.1 and 7.1 Applications.
Here is the requirement: User will log Help Desk tickets into S
We are trying to upgrade our existing production system to AR Server 7.1
that is currently running an in-house help desk application built with
following configuration.
Hardware Server: Sun Sparc
OS: Sun Solaris 8
Database: Oracle 9i
AR Server: 6.00.01 Patch 1497
In order to do the upgrade f
Hi everyone:
Does anyone know if Remedy 6.3 will run with Microsoft SQL 2005 or 2008?
Thanks,
Norm
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Cool.. What I did recently was wrote a MS-DOS batch file that created a .sql
file, which basically created the necessary .par files to export a
production dump of the ARSystem database, to a test database minus all the
production application data. I used the command line ability of calling the
SQLP
Yes
And since TOAD will allow you to run a script with SQLPLus you get the
best of both worlds, context sensitive editing and the full power of
SQLPlus (When you say to run the script with SQLPlus it actually starts
SQLPlus and passes the script to it).
From
You should be good.. All you will need to do is update your hosts file on
your email engine server and your mid tier server to reflect the new IP
address. You could take off that once the new IP address has been updated in
the DNS.
Joe
-Original Message-
From: Action Request System discus
And you can spool results to a file?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Grooms, Frederick W
Sent: Friday, August 01, 2008 10:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: Oracle SQL Client
**
I have been u
"The nation's second-largest oil company, Chevron Texaco, announced it was
buying rival Unocal Corp. A spokesman for Chevron Texaco, which made a $13
billion profit last year, says the new company will be called 'Bend Over,
America.'" --Dennis Miller
"While speaking to conservationists this week,
sounds promissing
after com.remedy.arsys.api.Util is reported as Missing
any idea how to solve this?
thank you
serouche
John wrote:
Yes - using klink.
http://www.kineticdata.com/link.html
-John
-- John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(
I have been using TOAD for a number of years now. One of the features
is to be able to run a script with TOAD, SQLPlus, or QSR. This way you
can use the ability to popup a list of fields for a table or view and
check your code before running it.
Fred
From: Act
thank you. I'll try.
I could not save the User guide as pdf.
Something wrong with the link?
thanks
serouche
John wrote:
Yes - using klink.
http://www.kineticdata.com/link.html
-John
-- John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766
Yes - using klink.
http://www.kineticdata.com/link.html
-John
--
John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[EMAIL PROTECTED]
On Aug 1, 2008, at 3:26 AM, Remedy Maniac wrote:
hello there,
ARS 6.00.01
why dont you think of DSO option
- Original Message -
From: Ravi <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tue, 29 Jul 2008 22:19:41 +0530 (IST)
Subject: Re: Syncing two forms in two different servers for failover
Thanks for the response.
forgot to mention. I am using Oracle.
K
dear all,
we are about to move the ARSystem to a DMZ by changing the IP address
Can anybody confirm, this won't affect the mid-tiers and the email
engine. As these rely on the DNS name?
Thank you
Serouche
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hello there,
ARS 6.00.01 + mid-tiers 6.3
I'd like to use some of the nice feature of the scriptaculous inside my
ARSystem
:-)
Info can be found here http://github.com/madrobby/scriptaculous/wikis
Has anybody tried this yet?
Could somebody drop some usefull info on how to put this in place ?
In
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