EXCELLENT
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James,
Maybe it is time to look at viable alternatives?
Unlike BMC, we also have an ITIL verified suite application that is in
direct
competition with ITSM7 and we do NOT charge for application licenses nor
User seat licenses either. Perhaps you might like to look at a solution
that we believe
We just got hit with this too. We were planning on spending some
money on Change and Asset. We were then told by a 3rd party vendor
that the pricing model has changed. We could still buy under the old
pricing model, but we would not get any credit for it when we finally
moved to the new pricing.
Hi,
AIE is a powerfool tool with its own glitches.
If you want the column in the view to be displayed, you will have to run the
oracle or sql rule helper and load the views again and create the menu. You
can get more information on the AIE documents on how to run the rule
helpers. This is the way
Listers ~ I have an existing AIE mapping to pull people data from an
external database view. I've since added a new field to both the
CTM:People form and the database view but when I go to the existing
mapping to map the new field, it doesn't show up in the AR Form Fields
section OR the External D
The limited tickets not met are due to the stop qualification happening at the
same time as the start. See if thee is any other qualification can be used that
will always fire after the initial create.
-Original Message-
From: Timothy Rondeau <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
We have to show that the ticket was created. It meets the customers
SLA.It always is meet, but out of 60,000 tickets say, 100 of them
were stuck In Process
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger Ju
For those of you interested in finding out how Kinetic Request is used
to bring Remedy outside of IT
Join Kinetic Data's / Rapid Technology joint webinar on Tues. Oct.
21st, 2008 at 1:00 PM EDT.
Learn more: http://www.kineticdata.com/News/Webinars.html
-John
--
John David Sundbe
Remember that the Service target is looking for a change in state. If an Target
is met by creating a ticket what business justification is there for having
this.
-Original Message-
From: Timothy Rondeau <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Fri, 17 Oct 2008 1:21 pm
Subject:
Hi All,
We are using the SLM module for our SLA's. I noticed on one SLA, it
keeps getting stuck 'In Process'. Makes no sense. This SLA is always
suppose to be met, just by opening the Incident.
Example:
Measurement:
Start When:
'Reported Date' != $\NULL$
Stop When
1=1
For whatever reas
Thank you David.
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Friday, October 17, 2008 11:43 AM
To: arslist@ARSLIST.ORG
Subject: FYI - official statement on UserWorld 2008/2009
**
Just fulfilling my promise to update
Just fulfilling my promise to update the list when official statements
are made:
" October 14, 2008
BMC UserWorld Rescheduled to October 2009
BMC is dedicated to creating outstanding opportunities for customers and
partners to learn and network in a world-class venue. When we learned
that the F
Seems to me it's a good time to buy $49 of Delta Airlines stock.
Jennifer Meyer
919-754-6543
[EMAIL PROTECTED]
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Axton
Sent: Friday, October 17, 2008 10:09 AM
To: arslist@ARSLIST.
What about using an SQL statement to pull this from the H table
directly?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72
CS/SCBAH
Sent: Friday, October 17, 2008 7:12 AM
To: arslist@ARSLIST.ORG
S
*Investment Ideas!*
If you purchased $1,00,000 of Delta Airlines stock 1 year ago, you would
have $ 4,900 today.
If you purchased $1,00,000 of AIG stock 1 year ago, you would have $ 3,300
today.
If you purchased $1,00,000 of Lehman Brothers stock 1 year ago, you would
have $ 0.0 today.
But, if
Hi,
we had many problems with database-replication as well (one point was that
we lost data after we modified forms with ARAdmin). We are using the DB-copy
for Reporting issues only, so we moved over to simple Logshipping instead.
This method of replicating a DB does not influence the source in an
It's a bug. I've noticed it too. There's nothing you can do about it
with your current version, and I'm not sure if it is fixed in newer
actions. You could consider adding a field to your form that will
basically replicate Status History.Resolved.user.
-Original Message-
From: Action Reque
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__ Information from ESET NOD32 Antivirus, version of
If you had purchased $1,000 of Delta Air Lines stock one year ago, you
would have $49 left.
With Fannie Mae, you would have $2.50 left of the original $1,000.
With AIG, you would have less than $15 left.
But, if you had purchased $1,000 worth of beer one year ago, drunk all
of the beer, then tur
Investment tips for 2008
For all of you with any money left, be aware of the next
expected mergers so that you can get in on the ground floor and make
some BIG bucks. Watch for these consolidations in 2008:
1. Hale Business Systems, Mary
List,
I've got an escalation that pushes values from HPD:Help Desk to a staging form.
One of the values I want to push is $Status History.Resolved.USER$. However,
each time I select that field or type it in and press modify action, it
switches it to $Status History.New.USER$. Has anyone seen th
Has anyone ever seen an issue where dialog windows opened in the midtier
via an Active Link open as regular windows instead of dialog windows?
We just built a new test web site and suspect a site setting somewhere
or a certificate problem because the same application works as expected
under the ol
What's the best way to create the cert7.db on RHEL5? I've been so far unable
to get a version of NSS 3.6.1 to compile under RHEL5 and navigator won't run
due to library issues. Anyone have any tips on the best way to go about this?
Thanks
David
Hi Friends,
Is it possible to use different external authentication RPC port for AREA LDAP
configuration. The default RPC port is 390695.
Thanks in Adv.
Pintu
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HI,
We have DB replication enabled on SQL2005 and it has to be turned off
before making any changes to forms in Remedy.
Moving a
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