Re: Panacea Workflow Studio (UNCLASSIFIED)

2009-03-30 Thread Rocky Rockwell
** Yes, at my previous employer I suggested the buy Panacea Workflow Studios. It was great, I have not had that much experience with Remedy's product. But they had a version compatible with version 7 before remedy did. It does everything you would want. Export forms and workflow and data. Supp

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Nicky Madjarov
Lyle, you are right, may be I was not clear, if you make a change in the ora files you have to restart the listener to make it read the new configuration. Someone suggested changing the order of NAMES.DIRECTORY_PATH= (TNSNAMES,LDAP) so the listener try the tnsnames first. I'd personally try the

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Lyle Taylor
Nicky, I'm not quite sure what you mean. The listener is on the server side, correct? I have no control over that and have not changed anything on that side - that works correctly for everything but the Remedy installer. All the changes I am making are on the client side and are to tell the

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Nicky Madjarov
Lyle, you have to restart the listener in order for changes in the ora files to take effect. Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @ http://www.SpeedUpARS.com - Original Message - From: Lyle Taylor Newsgroups: public.remedy.a

Re: How to get Calbro out of first position

2009-03-30 Thread Louise Van Hine
oh, perfect!  thank you! --- On Mon, 3/30/09, Rick Cook wrote: From: Rick Cook Subject: Re: How to get Calbro out of first position To: arslist@ARSLIST.ORG Date: Monday, March 30, 2009, 5:13 PM Louise, Go to COM:Company. What you see there should tell you what you need to know to figure ou

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Lyle Taylor
That doesn't appear to have made any difference. It still can't connect to the database. I get the same error as before. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Monday, March 30, 2009 1:41 PM To: ars

Re: How to get Calbro out of first position

2009-03-30 Thread Rick Cook
Louise, Go to COM:Company. What you see there should tell you what you need to know to figure out the solution. Rick Sent from my Verizon Wireless BlackBerry -Original Message- From: Louise Van Hine Date: Mon, 30 Mar 2009 14:01:55 To: Subject: How to get Calbro out

How to get Calbro out of first position

2009-03-30 Thread Louise Van Hine
  Did you hear the one about the company that implemented ITSM and changed its company name to Calbro Services because that's what all the defaults were set to?   Does anyone know off the top of their head how to get the default on the Application Administration Console to be set to something ot

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Guillaume Rheault
that's right -Guillaume -Original Message- From: Action Request System discussion list(ARSList) on behalf of Grooms, Frederick W Sent: Mon 03/30/09 3:41 PM To: arslist@ARSLIST.ORG Subject: Re: 75 Install and Database Administrator username/password Since you say you are trying to use

Re: CMDB Performance - Updating Row Level Security

2009-03-30 Thread Ramy S. Ayoub
** did you checked the AR Error log it seems there infinity loop start when the action also start , you can refer to ar.montor and ar,cfg configuration .. a lot of fact can cause this issue Regards, Ramy Ayoub On Mon, Mar 30, 2009 at 2:17 PM, Peter Romain < p.romain.arsl...@parsolutions.co.uk> wr

Re: Panacea Workflow Studio (UNCLASSIFIED)

2009-03-30 Thread ARSmarts Support
Hi Timothy, I have some experience with that tool, and I must admit it is a good tool, though the license policy is quite expensive, and the tool is rather slow for some aspects. That is why our company has started designing its own tool. Today, we have a running product available for muc

Re: OT: Daniel Bloom - saved the day

2009-03-30 Thread Daniel Bloom
Please save them to throw during WWRUG09, Nov. 2009, Las Vegas, and why twinkies will be answered. . Daniel _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tanner, Doug Sent: March 30, 2009 3:22 PM To: arslist@ARSLIST.ORG Subject: Re:

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Grooms, Frederick W
Since you say you are trying to use TNSNAMES switch the order of them around in the sqlnet.ora file. NAMES.DIRECTORY_PATH= (TNSNAMES,LDAP) This will at least get you past that point in the install. Fred From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]

Re: Panacea Workflow Studio (UNCLASSIFIED)

2009-03-30 Thread Jim Fox
I've had better luck with Psycho Biker DevelopFest Fluxman -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Hulmes, Timothy W Mr CTR USA IMCOM Sent: 03/30/2009 3:31 PM To: arslist@ARSLIST.ORG Subject: Panacea Workflow Studi

Panacea Workflow Studio (UNCLASSIFIED)

2009-03-30 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Classification: UNCLASSIFIED Caveats: NONE We are looking at purchasing Panacea Workflow Studio. Does anyone have any experience with what this software has to offer? Timothy W. Hulmes Remedy Administrator Classification: UNCLASSIFIED Caveats: NONE

Re: OT: Daniel Bloom - saved the day

2009-03-30 Thread Tanner, Doug
Please send a box of Twinkies to Daniel J Doug From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Monday, March 30, 2009 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Daniel Bloom - saved the day Yes, our Dan is not just another

Re: OT: Daniel Bloom - saved the day

2009-03-30 Thread Rick Cook
Yes, our Dan is not just another pretty face. He has some finely tuned geek skillz as well. Rick Sent from my Verizon Wireless BlackBerry -Original Message- From: Brandi Barbour Date: Mon, 30 Mar 2009 15:13:52 To: Subject: OT: Daniel Bloom - saved the day All, If y

OT: Daniel Bloom - saved the day

2009-03-30 Thread Brandi Barbour
All, If you are looking for a consultant to come in and save the day for your organization, Daniel Bloom is your guy. Without going into to much detail, Daniel was able to completely rewrite an interface form with workflow for the assets and components of assets as best practices and correct

EMP: Seeking Contract; Have: ITSM 2 to 7, ARS 2 to 7, RAC certification, ITSM 7 certifications, ITIL, Six Sigma...

2009-03-30 Thread Ray T.
Hi all, I am looking for a contract primarily in New York City, or anywhere in NY, NJ area, but for the right contract I will go anywhere. I've seen it all when it comes to ARS and ITSM. Implemented, upgraded, migrated both ITSM and custom applications, up to version 7. I have also done large pro

nomail

2009-03-30 Thread Brandi Barbour
nomail ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Guillaume Rheault
We had the same issue, we had to create a local tnsnames.ora file The LDAP resolution used to work with 7.1, but it is not working with 7.5. I am pretty sure this is a bug. The fact that you can tnsping does not mean that AR Server can... I acan't remeber if this was an issue with ARS or somethig

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Nicky Madjarov
Lyle, I haven't done RAC/LDAP combo, it is an interesting combination for all kind of trouble. I'd try 7.1 install first, just to exclude installer problems, you can allways interupt it after the db user is verified and schema found. otherwise, - look at /NETWORK/log/listener (this is the lis

Re: from the browser it's possible single selection only...

2009-03-30 Thread Daniele B.
I solved the problem with blank value in Entry IDs: bye Daniele ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Lyle Taylor
Hi Nicky, Responses inlined below. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nicky Madjarov Sent: Sunday, March 29, 2009 10:31 AM To: arslist@ARSLIST.ORG Subject: Re: 75 Install and Database Administrator username/password ** Hi

Date problems with Crystal, Oracle Views and Locale

2009-03-30 Thread Andre Salsa
Hello list, I'm having issues with crystal reports, ARS view forms, date and the user locale. My reports are defined like this: The data is retrieved from view forms, which contain most of the data that I want. A custom qualification is generated, and I open the crystal report using an Active Lin

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Lyle Taylor
Sqlnet.ora contatins NAMES.DIRECTORY_PATH= (LDAP,TNSNAMES) Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Monday, March 30, 2009 8:01 AM To: arslist@ARSLIST.ORG Subject: Re: 75 Install and Database Administra

Re: fatal: libCstd.so.1: version `SUNW_1.2' not found - 7.5 Installation Error

2009-03-30 Thread Kumar, Rajiv (Java)
We have upgraded to 7.1 ,if you can send your installation log ,it would be helpful for me to debug. Rajiv Kumar | Capgemini India | Bangalore Consultant | AT&T Office: +91.80.66567000 Ext. 3289 | Mobile: +91-9886211088 Email: rajiv.ku...@capgemini.com Together: the Collaborative Business Experi

Re: 75 Install and Database Administrator username/password

2009-03-30 Thread Grooms, Frederick W
Check your SQLNET.ORA file for the names.diretory.path to make sure it includes TNSNAMES. I normally use the following: NAMES.DIRECTORY_PATH= (TNSNAMES, LDAP, HOSTNAME) #names.directory_path # #Syntax: #Default: TNSNAMES,ONAMES,HOSTNAME # # Sets the (ordered) list of naming adapto

fatal: libCstd.so.1: version `SUNW_1.2' not found - 7.5 Installation Error

2009-03-30 Thread Meenakshinathan
Hi All, I am trying to install remedy 7.5 inmy Sun Solaris 9 with oracle 10g database. As per the worksheet, i was almost end of the installation. When the installer try to start the AR system server services, it was failed. Then it throws the error message AR system server install failed. When i

Re: Web Services Error

2009-03-30 Thread Nicky Madjarov
Sharon, Go to pocketsoap.com and download tcptrace.exe (you can try it for free) . TCPTrace is simple utility that stays in the middle of the communication and it will show you every single step of it, and therefore, where your calls fail. The logs you are looking at do not contain relevant inf

Re: Web Services Error

2009-03-30 Thread Sharon Menachem
Nope that's not it - the web service is available as long as I login to mid-tier. I understand from Carey that all I need to do is to be able to access the xml file and give the contents to the developers in whatever format they want. They do not necessarily need to connect using the WSDL conne

CMDB Performance - Updating Row Level Security

2009-03-30 Thread Peter Romain
Hi All, On my system Marimba has imported ~4500 computers each with ~200 related CIs. When I add a Company value to a computer system CI the CMDBRowLevelSecurity is correctly pushed to all relationships (via the SYS:Action form). The problem I am seeing is that when the relationship CMDBRowLevel

Re: japanese characters and showing

2009-03-30 Thread Timothy Rondeau
Hi All, So we know have Japanese language pack installed on the dev server, but no luck. Looking at server settings, the following is set to: Server language: ENU;UTF-8 Does Japanese need to be added to this and how do I go about doing that? Thanks Tim From

Re: Problem while integrating Midtier 7.1 with Crystal Report Server XI

2009-03-30 Thread Salma Begum
Hi Rod, Thanks for the reply. If i take default port for Crsytal then wat about ARWebReportViewer it also required Tomcat and wheni install this on crystal server it is not able to detect the webserver which i installed wiht crystal server , So i need to use another tomcat with different port f

Re: Problem while integrating Midtier 7.1 with Crystal Report Server XI

2009-03-30 Thread Salma Begum
Hi Matt, Yes i have done that also . But still no luck. Please let me know the correct steps if u have done this integration . This will help me a lot. Thanks in Advance. Regards, Salma Salma, I don't see that you listed out performing the steps on pages 178-179 of the MT Installation Gu