I made a few postings about having issues using the IF and SQL
statements in field mappings within AIE. Although I appeared to be
using valid syntax in my class mappings, AIE would not process those
statements. No errors were shown in the logs. After a bunch of emails
back and forth with BMC I was
HI listers,
I have this nagging problem. I just read through this plugin one of my
colleagues has writtenm since it keeps inserting thousand seperators in integer
values, which makes it impossible to use the value for a further lookup.
eg 861002000 becomes 861.002.000 - now to the fun stuff:
Hi All,
I have configured two resolution SLA's for 75% and 100% milestones for a
support group.I have checked the workflow of notification engine which
sends these notifications to Case Assignees/Assignee Groups.The workflow is
correct as the time difference between 75% milestones notifications
Hi again
It turns out that it was a regional setting in windows, which was in turn
formatting the number in the field with the set digit separator...
with regards,
Jonas Stumph Stevnsvig
Remedy Developer
BEC Competence Centre
Phone (+45) 46 38 20 08
Mobile (+45) 61 56 20 08
Thanks for the post Frank. I do quick a bit of this and have had some head
scratch moments!!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frank Caruso
Sent: 13 August 2009 07:11
To: arslist@ARSLIST.ORG
Subject: SQL and
Everything is working fine now that I have auto identified the GOLD copy.
Thank you for you help.
On Wed, Aug 12, 2009 at 8:15 PM, Lyle Taylortayl...@ldschurch.org wrote:
I see. In that case, you'll need to pick one dataset that you will
auto-identify instances in. You don't have to
Has any setup a notification to the alternate approver if the approval
hasn't been attended to in 24 hours.
How and where can I configure that.
Thanks JK
*
This e-mail message, including any attachments, is for the sole use of the
I have a problem when I try to import some data with accentuation using
arimporcmd command at the MS-DOS
Here, in Brazil, we use accentuation (^,~,´, etc) in some words, when i try
to import a csv file, in the arimport.log displays the correct data, but in
the arsql.log displays the wrong data.
I am in the process of signing up for the Rug conference this year, but am
unable to get to the Hard Rock Hotel web site to book a room. Does anyone know
what the room rate is?
Thanks,
Linda
Fermi National Accelerator Laboratory
blomb...@fnal.gov
http://www.hardrockhotel.com/
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Linda J Blomberg
Sent: Thursday, August 13, 2009 11:12 AM
To: arslist@ARSLIST.ORG
Subject: WWRug09
I am in the process of
I get that sometimes. I find a restart of arserver usually fixes the
issue. I have not had the time to troubleshoot or work with support.
ARS 7.1p2
Tony Worthington | Sr. Technical Analyst | Kohl?s Department Stores
N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262)
hmmmYou could try using a global field...every time that form is opened,
incrementevery time one is closed, decrement, and send some sort of
warning when the window count gets above a threshold?
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]
you should be able to get to it via www.wwrug.com
and the accomodations link.
However if you have pop ups block perhaps it blocked the new window from
opening?
Here is the URL
https://resweb.passkey.com/Resweb.do?mode=welcome_ei_new
Would it be at all possible to create a single front end form and/or console
that would push/pull from the correct Help Desk form based on some field
selections?
Do you have Mid-Tier? Another idea would be to create a DO form with a
large view field and then you could load the URL to the correct
Could that be an Event active link type of workflow?
Maybe sent an Event value After Submit and then Close the window with
Event Done when I open a new Window?
I'll have to look into this.
Thanks for the spark.
---
John J. Reiser
Senior Software Development Analyst
Remedy
it looks like your csv file is UTF-8 encoded. But arimportcmd is expecting a
file encoded in your native codepage. (CP1252)
Try to open the file in notepad and in the Save As Dialog choose ANSI
encoding and save the file.
HTH
Kind Regards Conny
Von:
I thought about that but the customized forms are so different that a
unified input process is not applicable, though we would like to work
towards that type of solution.
I'm not crazy about working a Midtier app through a view field in the
WUT. Seems like the long way around to accomplish
I think that would only work if you had another window open to send the
event to...which you may have...:)
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Reiser, John J
Sent: Thursday, August 13, 2009 11:34 AM
To: arslist@ARSLIST.ORG
Hello All,
I tried all the steps , changed the application service password and
mid tier password to same one.
Didn't work out.
I mentioned Authentication Server as AR System Server password.
Also the other servers namely Ar system Server , Preference Server,
Data Visualization Server
and Homepage
Sorry typing error
Typo : I mentioned Authentication Server as AR System Server password.
I mentioned Authentication Server name as AR System Server name.
On Aug 13, 11:55 am, Raj ravi6...@gmail.com wrote:
Hello All,
I tried all the steps , changed the application service password and
mid
John,
From your message, I am guessing that what you are trying to accomplish is the
following (note that I have
simplified the situation to 2 forms just to get the concept across and then you
can expand it to 3 or 5 or 50
as you need).
You have 2 different forms. One for logging groceries
Thanks Bryan
The alternate gets the email now after a certain amount of time. But is
there a way to change the approval to show in the Alternates Approval
Central queue.
Or does the alternate still have to go in and Act as alternate. Is that
how it is designed.
Thanks Again
JK
Hi John,
Depending on the version of Approval Server you are using. In Approval Server
7.5.00, the alternate approver will see the approval request in the Pending
Approvals list from the Approval Central, prior to version 7.5.00, the
alternate needs to do Act as alternate.
Thanks,
David Chou
Hello Everyone,
We have been getting two error in the AREmail stderr.log. (see sample
below of errors) This has been happening for some time now. The errors
occur every 30 min. We have not any trouble with the email engine
functioning, mail is going out fine. I had checked with our support
Hello Everyone,
We have been getting two error in the AREmail stderr.log. (see sample
below of errors) This has been happening for some time now. The
errors occur every 30 min. We have not any trouble with the email
engine functioning, mail is going out fine. I had checked with our
The other day I was reading about Wolfram Alpha
(http://www.wolframalpha.com) and one of the things you can use it for is
to compute truth tables. Naturally, I immediately thought about how that
could be used for ARS development and evaluating Run-If qualifications.
It seems you can actually
I ended up rebuilding the PC. Thanks for those who replied.
Thanks,
Jason
--- On Wed, 8/12/09, Rosemary rjing...@gmail.com wrote:
From: Rosemary rjing...@gmail.com
Subject: Re: Form looks stretched or not displaying properly
To: arslist@ARSLIST.ORG
Date: Wednesday, August 12, 2009, 4:43 PM
Resolved.
Windows Firewall was on.
Turned it off and it worked.
Thank you everybody for the help.
Raj
On Aug 13, 11:58 am, Raj ravi6...@gmail.com wrote:
Sorry typing error
Typo : I mentioned Authentication Server as AR System Server password.
I mentioned Authentication Server name as AR
Dear ARSListers -
This is a reminder of our upcoming Washington D.C. Area Remedy Users Group
(WARUG) meeting on Friday 21 Aug 2009 again at the Booz Allen Hamilton
auditorium in Mclean VA (8283 Greensboro Drive, Mclean, VA 22102). The
agenda is as follows:
9:00 - 9:15
Markwhat exactly is the problem you are having, but will not work on client
what is the error message if any?
thanks
shafqat
--- On Wed, 8/12/09, Mark Lev mark@rightstarsystems.com wrote:
From: Mark Lev mark@rightstarsystems.com
Subject: Flashboards issue in client, not web
To:
Is your web path set in the user tool?
Regards,
David Charters
317-331-8985
-Original Message-
From: Shafqat Ayaz shafq...@yahoo.com
Date: Thu, 13 Aug 2009 18:24:51
To: arslist@ARSLIST.ORG
Subject: Re: Flashboards issue in client, not web
Markwhat exactly is the problem you
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