Any Updates on Herb Partlow

HiThe last I heard Herb was in a motorcycle accident on Jan 14th of this year.Both arms were in cast, lots of bruising and his Goldwing was totaled. Has anyone heard anything else? His web site says out for 6-8 weeksand no answer on his mobile or office phones. ThanksJim _

Re: Need information on Application Command Process

In the example you have provided :- Application-Command Approval New-Details -t "Issue Approval" Application Command --> Informs AR server that this process belongs to some specific application in AR System, in case of the example below the Application Command belongs to Approval Server. Appro

Re: Need information on Application Command Process

Hi Pivanov/pavan, Sorry, if the question is misunderstood. I was asking for one of the run process command as below: Example: Process Application-Command Approval New-Details -t "Issue Approval" What is use of Application- Command and any explanation of how to use this? Regards, Va

Re: SOLVED: Asset Security in ITSM (without Asset Module)

As here does not have Asset yet he won't have access to any of the AST forms and views so that's not a solution You can add additional permissions above administrator but you need to study the CMDB manuals and permission rules within the CMDB - its not straight forward. Stuart Schon Fro

Re: New Remedy AR System Developers Forum

That is right. There are resources like google groups, bmc communities groups and so on, but i found that there are a lot of posts in other non-remedy oriented forums, thats why i decided that is a good idea to create a new one, which to gather that spead information. Cheers, Plamen On 4 Фев, 0

Re: AIE job

You can use the aiexfer program.. C:\windows>aiexfer usage: -x -l -p [-rpcport ] [-s and -k or -r ] [-b ] [-i -w -c ] [-d] where: Required parameters include the following -x server name is the name of AR System server where the

Re: Big fan of Remedy Developer Studio?

Makes sense. Thanks for responding. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Wednesday, February 03, 2010 7:35 PM To: arslist@ARSLIST.ORG Subject: Re: Big fan of Remedy Developer Studio? ** The latter. Sinc

Re: New Remedy AR System Developers Forum

I think it just seemed a good idea at the time I went to the site and it is in English. There are other forums in Europe based on it is nice to communicate in one's own language about these things, that I understand. I personally enjoy using Canadian, Eh :-) Most needs are met by the ARSlist, B

Re: Big fan of Remedy Developer Studio?

The latter. Since the server on Linux can only be run on a 64-bit OS (and that is a technical restriction), the supported OS for the Mid-Tier (which parallels the server) is only the 64-bit Linux OS's. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. T

Re: Re : AIE job

Thanks - Yes that is where I am now and think that is the answer. -Original Message- From: "Frex Popo" [frexp...@yahoo.fr] Date: 02/03/2010 02:26 AM To: arslist@ARSLIST.ORG Subject: Re: Re : AIE job ** Was trying to do something similar but never had the chance to test it... The admi

Re: Discovery and CMDB

Well, Asset statuses are very confusing, the actual field is called cilifecyclestatus, so judge from the name, I generally advice a limited use, because if you switch it "Down", it will most likely be replacing "Deployed", and you will create a hudge mess, Down does not mean that the asset is n

SOLVED: Asset Security in ITSM (without Asset Module)

Found this on the AST:Equipment screen, the People tab. Press the Add button it will let you select person or group. From: Pargeter, Christie :CO IS Sent: Wednesday, February 03, 2010 3:37 PM To: 'arslist@ARSLIST.ORG' Subject: Asset Security in ITSM (without Ass

Re: Asset Security in ITSM (without Asset Module)

That relationship is an Asset Management relationship. In CMDB 2.1 the OOTB permission to modify CIs is the Administrator role. -Original Message- From: Pargeter, Christie :CO IS To: arslist@ARSLIST.ORG Sent: Wed, Feb 3, 2010 6:37 pm Subject: Asset Security in ITSM (without Asset Modul

Asset Security in ITSM (without Asset Module)

Hi All - We have ITSM but not Asset yet we want to do some basic things with the CMDB. I am trying to set the security for one of our teams to be able to update all the records in the Equipment table. They have Asset User with None as the license type. They can create records but not update them

Locations in Discovery

Hi, Can you configure the Discovery Foundation tool to discover a location? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"

Re: Discovery and CMDB

Maybe I am getting confused with the "pingable" statement. CMDB is not pinging anything, Configuration Discovery does not ping anything Foundation discovery will ping something, but I have never seen an asset in the down status due to the FD not reaching a host that it previously created a CI for.

Re: Please guide how to resolve issues

Based on menu selections (e.g. Status) you could do an active link change field that makes these field required. Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Wednesday, February 03, 2010 2:

Re: Big fan of Remedy Developer Studio?

Thanks for the clarification, David. That seems like an odd requirements combination, since I would expect a 32-bit JVM to need 32-bit native libraries (the Remedy API libraries). Any idea why it needs to run on a 64-bit OS? For example, are there real technical reasons for this requirement,

Re: How to allow a specific character as first character?

I think the - is matching the first expression, since the '-' is not a number, which accounts for the false negative. I'm starting to think that you may not be able to take this approach using SQL expressions - the expression syntax for pattern matching is simply too simplistic and not suit

Re: Please guide how to resolve issues

The short answer is that you could add active links that check that these fields have a value when your criteria are met and then display an error to the user indicating what field needs to be filled in. You could also potentially do it in a filter, but that would only be necessary if the Incid

Re: New Remedy AR System Developers Forum

Thanks for the clarifications.. I was just checking.. I did join a list once called Remedy New Cafe or something like that, that was originally not bad, but later probably abandoned by its moderators and is now a breeding ground for spam.. Joe -Original Message- From: Action Request Syste

Re: Oracle / ARS thread linking

Gavin, I'd rather look at oracle top sql's to find if anything is creating an unusual load, then you can possibly match what you find to a remedy sql log based on the sql statement itself. How old is your application, how much data is there? Regards, Nicky Madjarov phone: 973-202-4278 Find out

Re: Big fan of Remedy Developer Studio?

Good point. We have not had Record Object Relationships turned on. Maybe I was having a hard time turning it on because of bad memories with the old Sync Search Database and I didn't want to wait for the relationships to build after the first ARS restart. We have been using ARInside finding rela

Re: Discovery and CMDB

Ok - then when the status is "Down" - I read in the BMC documentation is defined as "the CI is down, but not yet in maintenance." "Down" is not a location that describes where the asset is at. It's a little confusing. So the user is marking any server that is not pingable as down. But t

AW: Error while starting a server group member

IMHO this is related to the "processes" and "sessions" parameter on the oracle-db. You're running out of available oracle processes. HTH Kind Regards Conny Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von SriSamSr

Error while starting a server group member

Hi Listers, I am getting the following error when I start the AR server. The server is a server group member. At any point of time, only one server comes up fine, while the other shows this error. However, the DB client is able to connect to the DB using ARS credentials without any problem from bo

Re: Row Level Permissions in ITSM 7.01

I had to do this through customization. In my case I chose to us a dynamic group because I had to control access to specific fields in an Incident. If you want to control access to the whole Incident you will need to convert the Support Group ID into an ARS group id (people permission groups form

OT - New Remedy AR System Developers Forum

Plamen must be new around these here parts... We don't take well to change here in RemedyLand and we already have several resources available... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Wed

Re: Oracle / ARS thread linking

Based on the sql being executed, you can speculate which queue is executing the sql. As for a systematic way to tie an oracle session to a remedy thread to a remedy queue/remedy user, I know of none. It would be nice if the thread logging collected this information. Axton Grams The opinions, st

Re: New Remedy AR System Developers Forum

Hi Plamen, Just curious - what was the perceived need for this new forum when the BMC Developer Network (BMC DN) already exists and is a structured forum where AR System development knowledge can be easily searched and used? http://communities.bmc.com/communities/community/bmcdn/bmc_atrium_an

[no subject]

Dan does monitor the list, but Dan also works! The posts are not 'approved' before we see them and occasionally someone posts something inappropriate. But I have to wonder why you clicked on a link contained in an email with no subject that did not appear to be legitimate to begin with. Thanks f

[no subject]

lol -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tommy Morris Sent: 03 February 2010 14:34 To: arslist@ARSLIST.ORG Subject: It's too early to comment on that right now... repost on Friday :) -Original Message-

Re: Oracle / ARS thread linking

I do it by having select access to a couple of system views in Oracle. Not all DBA(s) will give access to these views, so you may have to ask nicely ;) The following will show you what SQL has taken time to complete (I forget the threshold on Oracle that makes it show up in this view) sel

[no subject]

It's too early to comment on that right now... repost on Friday :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Milke Sent: Wednesday, February 03, 2010 2:48 AM To: arslist@ARSLIST.ORG Subject: Is anyone monitoring

Re: Big fan of Remedy Developer Studio?

Get use to it now or you will be sorry in a couple of years. :) Timothy Palmer Terje Moglestue

Oracle / ARS thread linking

Hi List - we've been having a few problems with our Remedy systems and I could do with some advice. We have recently experienced a massive slowdown on two consecutive days of our production system. We have tied this to a database problem. There has been an Oracle process that has been taking up

Re: Need information on Application Command Process

Hi, just don't forget, when you are running process with Active Link to use the following syntax : $PROCESS$ @@:command Cheers, Plamen Ivanov www.remedy.bg www.remedydevelopers.eu On 3 Фев, 16:11, Pavan Kumar wrote: > C Special Run Process and > > $PROCESS$ commands > > Through the Run Pr

Re: Need information on Application Command Process

C Special Run Process and $PROCESS$ commands Through the Run Process workflow action or by using $PROCESS$ in a Set Fields and Push Fields workflow action, you can run separate processes in AR System. In general, these actions are used to perform operations in support of your application.

Need information on Application Command Process

Hi All, Can anyone say about the Application Command Process being used in remedy? Regards, Vani. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where th

Re: Archive data to file - ARX

Hi Anand... I have built something like this for a client - it utilizes the runmacro utility that was suggested above. See Page 215-220 of the Integration Guide. You would do something like this: - 1) Either hard code or create CLI statement "on t

Re: Making sense of user.log

Hi Robert... I agree the login/logout lines can be confusing, I am not sure why there are multiple login/logout lines. Maybe one of the other listers can shed some light on this. Try the Optimizing and Troubleshooting Guide (page 64-65). ===

Row Level Permissions in ITSM 7.01

I have been asked whether ITSM out-of-the box can restrict the viewing of certain Incident records by assigned group. I completely understand the concept of the Assigned Group field (112) but was wondering if there is another way of doing this in ITSM. We also do not want to use more than one Compa

Re: Archive data to file - ARX

Dear Anand Please check if this will help you Create a batch file which will run the macros which in turn will have all the field required to be backup. Write a Escalation with RUN Process $PROCESS$ @: Regards Rajesh Nair From:

localized field names on new forms

Hello. Trying to create new regular form in DevStudio I get all core fields having localized database names and labels. How can I turn this feature off? I already "de-localize" ars7.5 server, because I prefer all system log files in english rather then being localized. And also I prefer to have "s

Re: How to allow a specific character as first character?

Hi, You can not verify that you have only digits with an optional leading minus in your field without specifying all possible lengths of the string. I would imagine that the number of digits would not be too great... If you enter a % in the LIKE-operation, it will mach 0-x characters of any type,

[no subject]

Is anyone monitoring / approving messages being posted here? How is viagra related to ARS? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers

Re: How to allow a specific character as first character?

Lyle, >That said, if your approach is to match the opposite and negate it, then that >might work. >If so, then you might be able to do it like this: > 'Field1' LIKE "%[^0-9]%" OR 'Field1' LIKE "[^-]%[^0-9]%" Yes, I want to match the opposite to show an error message. The suggested qualificat

[no subject]

test On 3 Фев, 09:55, Mark Rees wrote: > http://sites.google.com/site/fgksdg7hdgi/cina1p                                >         > _ > Do you have a story that started on Hotmail? Tell us > nowhttp://clk.atdmt.com/UKM/go/195013117