Will AIE work for Ldap data structure, what should I put for mapping?
External Data to ARSystem form, right? But all the time in prior versions we
used vendor form which worked perfect.
*Regards,*
*Mahendra Mahalkar*
On Tue, Nov 2, 2010 at 10:16 AM, Joe Martin D'Souza wrote:
> **
> Have you
Have you tried using AIE as an alternative? Can’t really think about why an
Escalation should fail but AIE should work.. It worked for me although I can’t
say I have tried it for 7.6.03
Joe
From: Mahendra Mahalkar
Sent: Tuesday, November 02, 2010 1:58 AM
Newsgroups: public.remedy.arsystem.gene
I checked the escalation logs, there I found only NULL values pushing to
staging form.
*Regards,*
*Mahendra Mahalkar*
On Tue, Nov 2, 2010 at 9:53 AM, Joe Martin D'Souza wrote:
> **
>You haven’t turned off Escalations on that server have you?
>
> Turn on your Escalation Log’s. This may te
You haven’t turned off Escalations on that server have you?
Turn on your Escalation Log’s. This may tell you something if you think you
have done everything else right..
Joe
From: Mahendra Mahalkar
Sent: Tuesday, November 02, 2010 1:46 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@
Hi All,
I want to transfer ldap data from vendor form to staging form(regular form).
ARS version - 7.6.03, DB - MS SQL 2005
For this, I created one escalation with push field action in which
it create/modify the entries only if 'sAMAccountName' = $sAMAccountName$.
Mapped the vendor data to staging
well whats going on are you still working at the same place I want to tell you
about something http://bit.ly/dtiXI5 my mom swears by this every night I go out
to eat now honestly you should do this
__
Do You Yahoo!?
Tired of spam? Yahoo! Mail has t
Use an AL to do it with the Run Process PERFORM-ACTION-OPEN-ATTACHMENT. This
action is available on ARS 7.1.
Hope this helps..
Joe
From: Martin, Dwayne - martinrd
Sent: Monday, November 01, 2010 5:02 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Can't open att
Off-list hints led me to add an "A" record in the Active Directory DNS in my
forest for each IP address - the admin server and the member server - for the
common server name alias. That name does not need to be added to campus DNS
since it is only used by the servers to communicate amongst them
Thanks, Jon. That's exactly the info I was looking for.
--
Chris Danaceau
AttivaSoft Solutions Architect
From: Action Request System discussion list(ARSList) on behalf of Weigand, John
Sent: Fri 10/29/2010 2:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Servic
Yes you can't open in search mode
- Original Message -
From: "Martin, Dwayne - martinrd" [marti...@jmu.edu]
Sent: 11/01/2010 09:02 PM GMT
To: arslist@ARSLIST.ORG
Subject: Can't open attachment field in display-only form
Dear List,
I have a display-only form that on "Window Loaded" copi
Dear List,
I have a display-only form that on "Window Loaded" copies an attachment field
from another form into its own field. The attachment appears in the pool, but
the users can't open it in either WUT or Mid Tier, even tho "Public" has read
permission to the field and pool, and the user is
I was having similar errors when trying to upgrade from SRM 2.2 patch 3. I was
pointed to the following KB article from BMC: KB article SW00359420. I've
followed the steps in this article and it found several of my SRM files that
would not be migrated due to category errors; I think these are
LJ, you are correct. Turns out I had some rogue workflow that was changing it
back to the original data. Therefore, I came to the conclusion that Read Only
fields could not be pushed to.
Turned off the workflow (I'm going to actually delete it) and everything is
working as it should.
Thanks
Error log file
[Mon Nov 01 12:57:56.098] LoadApp-
[Mon Nov 01 12:57:56.098] LoadApp- Processing component: srm
[ERROR][Mon Nov 01 13:01:41.051] ImportFileNode- Non-zero rc in import
of items in C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC
Service R
I reverted back to to an earlier Vm snapshot to try again. I'll post
the error messages as I get them.
Thx
>From SRM 2.1 patch 1 to SRM 2.2
The error messages
C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service
Request Management\ar\srm\workflow\en\.\SRM_menu.def: Failed
C:\Progra
Hi,
I've been trying to upgrade SRM 2.1 to 7.6 and it always fails.
I've upgraded SRM 2.1 to patch 1 (2) successfully
Then I upgraded SRM 2.1 patch 1 to SRM 2.2 with some failures.
Then I patched to SRM 2.2 patch 1 - 3 with failures. But the upgrade
shows up in SHARE:Application_Properties.
Howev
Lisa,
If you set the field up as a normal Read/Write Character Field and set the
group permissions to the field as Read
User in the group can read and search the field but not modify the content.
To keep the "look and feel" of read only,
Create a AL to change the field to Read Only
Execute on Dis
Make sure that it isn't a display only field - and no, I've never done
that myself :)
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark
Sent: Monday, November 01, 2010 9:34 AM
To: arslist@ARSLIST.ORG
Subj
Could the issue be input length or data type related? Check to see that the
Road Only field is big enough to receive the push and the data types are
compatible.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Monday, November 01,
Read Only is only a client attribute only..push or set should work into it
without issue. What is the problem you are specifically having pushing into
it? You shouldn't need to push into another field and then set into this
one. Is it giving you error?
From: Action Request System discussion
I'm having problems pushing data directly to the Read Only field. I think
that's the problem. I have to probably push it to another field on the form
and the do a "set fields" to update the Read Only field.
I'm testing this now.
All the other suggestions are good, but I want to keep the "look
Lisa,
The field being 'read only' should have NO impact on your ability to set the
field to something via workflow..when you say you can't, what sort of
problem are you getting?
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Fri
22 matches
Mail list logo
