Hello,
AtriumSSO is indeed a bit of a tease. It's an open source product
called OpenSSO that was killed off by Oracle after they purchased Sun.
The first tease is the idea that AtriumSSO provides SSO. AtriumSSO
doesn't provide an Active Directory SSO implementation which is what 90%
of AR Syste
**
Hi,ARS 7.5 Patch
6Data Management ClientI received an spreadsheet ProdctCatalog.xls from the
DBA.I stored it correctly in der folder,
after that i convert it into a csv file.All
worked fine, there are now six csv Sheets, for example
PCT-ProductCatalog.csvAfter that i tried to
import them, but t
It may be the format of the Excel file. It has to be in v2003 format. 2007
will return errors like you saw.
Rick
On Dec 16, 2010 7:56 AM, "tristan.rop...@t-online.de" <
tristan.rop...@t-online.de> wrote:
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Hi Larry,
What lead you all to look at encryption? I do have the Security Policy
set to "Required" for Standard encryption, didn't think to try changing
that.
I don't know if this test can be done on 7.6.03, but it would be
interesting to see if your issue goes away (as it does for us) if y
Sometimes this happens if you mis-type your password or don't use the password
for the user logged in.
Mike
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Good morning everyone1
We've got one Remedy user tool where the Entry Points in the
Application List Field on a display-only form aren't functioning.
Clicking on the links does nothing. Here's the wierd part:
right-clicking on them brings up a context menu belonging to Internet
Explorer. We can cl
**
Hi,that's it. i
have used no password.Beside that, it has
worked in the past without enetering a password.Life is a bitch !CheersTristan-Original Message-Date: Thu, 16 Dec 2010 16:47:45
+0100Subject: Re: Data Management Client - error on importing a
prduct catalogFrom: Michael Zi
Hi David,
It may be coincidental, but the last entries in my API logs before the timeout
seem to indicate a call to "ARGetEncryptInfo".
Also, when I disable standard encryption (not required), the problem disappears.
Logs:
/* Fri Nov 05
2010 07:10:24.8059 */+GE ARGetEntry -- schema
We had a similiar issue where an update of virus software was blocking the
java script on the Application field. I do not have the specifics for the
fix but it was machine specific.
On Thu, Dec 16, 2010 at 11:00 AM, Drew Shuller wrote:
> Good morning everyone1
>
> We've got one Remedy user tool w
Thanks for the input Fred! I figured the issue out. Stupid developer
trick. I had the permissions set incorrectly on the fields in question.
It's working now.
On Wed, Dec 15, 2010 at 4:10 PM, Warren Baltimore wrote:
> The Set Field If is: 'Service Request ID' = $Service Request ID$\
>
> I di
JD,
I have some thoughts to add to the CAC puzzle.
I would expect you to log into a Windows desktop using your smartcard,
identifying you as an authenticated user with an account in the Active
Directory, and then access the Midtier using integrated Windows
authentication (IWA), ie. signing on i
Thanks Larry,
Your api logs look similar to mine.
Since this server is not production, I disabled encryption and don't see
the timeout yet - but I need to wait a while more to confirm.
I'll post again on the results.
David
On 12/16/2010 11:04 AM, L G Robinson wrote:
Hi David,
It may be c
Can anybody please share with me or point me to a simple ITIL 3ish template
(such as MS Word form) for Request For Change?
If sending a file, please email me directly. I searched on line (ok,
briefly), but didn't find much.
Thanks in advance and I apologize if you think this if off topic. Not by
m
Hi: I have a ARSPerl script that connects to a remedy server and creates
a request in a form. The scripts and the code in Remedy server have not
changed for a while. Abruptly today, the script started failing with the
following error
ars_Login failed: [ERROR] Message not in catalog; Message nu
> BMC's documentation states the product is not fully supported
To clarify, Atrium SSO is fully supported. If you look at the entire sentence
in context, it reads:
"BMC Atrium SSO is certified on the configurations explicitly stated in this
document. Configurations not listed might still oper
David,
Can you send me a link or e-mail off line the docs for Atrium SSO?
Tauf Chowdhury | Forest Laboratories, Inc.
Analyst, Service Management
Mobile:646.483.2779
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter
BMC Atrium Single Sign-On Administrator's Guide
Describes an authentication system that supports many authentication protocols,
how to install, and how to use.
21-May-2010
http://documents.bmc.com/supportu/documents/29/39/132939/132939.pdf
-David J. Easter
Sr. Product Manager, Enterprise Ser
Where are you running the script? From the ARS server or another server?
Sent from my iPhone
On Dec 16, 2010, at 2:45 PM, Ravi wrote:
> Hi: I have a ARSPerl script that connects to a remedy server and creates a
> request in a form. The scripts and the code in Remedy server have not changed
>
Ravi,
The 90 is saying it can't connect to the remedy server, so I would that the
machine can connect to the server with THAT name, and on that portis it
possible port mapper stopped working on the server? What if you change from
port 0 to the actual port the server is running on, does that he
LJ: it's be a while. How do I find out which port is the remedy running?
Is there a way to check if the portmapper is running on solaris 10 or if
it's having some issues?
Frank: I am connecting from a different server
Thanks
Ravi
On 12/16/2010 3:39 PM, LJ LongWing wrote:
Ravi,
The 90 is sayin
Ok...I think port mapper only runs on Windowsyou can find the TCP Port
that remedy is running on in the Admin console in Remedy clientI think
Solaris has its own port mapper...but it's also been a long time since I ran
that environment.
-Original Message-
From: Action Request Syste
On Solaris the RPC portmapper is a process 'rpcbind'. You can check the
status of the portmapper using the rpcinfo command on a remote machine or on
the server.
On Thu, Dec 16, 2010 at 3:32 PM, LJ LongWing wrote:
> Ok...I think port mapper only runs on Windowsyou can find the TCP Port
> tha
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