>From my original post
"I have given thought to AIE (using it to connect to an external database) or
using BMC Migrator. Essentially, we would be transferring CI's from one 7.6
remedy system(dev) to another like remedy 7.6 system(prod). SQL Server 08 on
Windows."
Even if we were on oracle, t
The Active-Link-Dir key in ar config file was not required. The only thing
required is that the program must be accessible - either in the system path or
specify full path in active link or place in Remedy server process working?
directory. I didn't work out what the correct directory was.
My
I tried adding both Dataset A and B to the Merge job but all that happened was
that both datasets got copied to BMC.ASSET but not the relationship.
I am still working it and think I might have a fix. I will try on Monday when I
get in.
On Feb 25, 2011, at 2:49 PM, Peter Romain wrote:
> **
> W
My manager didn't want to move the data structures in to the 7.5 database he
want it keep out side but .user want see only CHG:Change tickets from
that 6.3 data...
I want to see only to view the CHG:Change tickets in 7.5 user tool.
Joe Martin D'Souza wrote:
>
> If the database doesn'
Just following the documentation, such as it is (never a good idea).
Support had me try the command without it Friday and it ran successfully,
but too late for me to review the results.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
If the database doesn't have a running AR Server, why not just upgrade it to
AR System Server 7.5 by installing one and choosing the upgrade option
against that database?
That way the data structures will be of the same version..
I do not have a complete idea of what you are trying to achieve
Angus,
Glad it worked out.. What was the final solution.. Did you have to enclose the
path in double quotes?
Joe
From: Angus Comber
Sent: Saturday, February 26, 2011 1:12 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Where to copy program on server for run
Hi All,
I am trying to query or to search by based on CHG request id from ARSystem
6.3 to ARSystem 7.5. here ARSystem_6_3 database didn't have any ARServer and
Mid-tier so I am trying to use Java API ..Here I want some information
regarding whether I can get the chg ticket information like related
Apologies all. Advise worked, but program output logged to working directory -
which was not current directory - so output was in system folder. anyway, no
problem sorted now. Many thanks for help.
Angus
- Original Message -
From: Joe Martin D'Souza
Newsgroups: public.remedy.
This puzzling. When I tested just getting the server to run notepad I saw
instances of Notepad increasing - eg running in SYSTEM context in Windows. So
assumed it would work.
I even tried copying the program into the same directory as notepad.exe - but
that didn't help.
This logging all look
If you are on Oracle, you could use the Oracle imp and exp tools to selectively
export and import data. This should work even given the unique nature of
relationships in CMDB since you say that your production environment matches
your development environment. You may need to manually set your ne
John,
Thanks for the information. I'll keep this in mind if I ever have an
opportunity to leverage the use of this product.
I'm assuming you'll have representations in the US? Feel free to discuss
this with me offline if you choose to. You could CC your response to
joe.dso...@sbti.com which
Listers,
Feel free to delete if you don't like sales discussion as the answer to Joe's
question involves some sales blurb.
Joe,
I don't want to have a pricing debate on the list, because I don't want to
undermine the work of resellers who may charge a little more (or less!) than we
would, bec
Hi all,
I am in the process of trying to figure out how to migrate the CI's in our dev
CMDB to production. We have appoximately 100,000.
Our production CMDB is an exact copy of our dev CMDB minus our actual CI's. We
are just trying to migrate all of our CI's from the dev CDM to the productio
Hi,
The input parameter "-s" you specified while running BPCU in overlays is wrong.
Please remove this parameter from command line and try again.
Regards,
Vikram
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
Se
Angus,
Can you try adding a terminating slash for that directory?
Active-Link-Dir: C:\ActiveLinkcmds\
Also make sure its spelt exactly like that (sometimes even on windows I have
seen problems with case sensitivity in path names..)
If that does not work, try putting the whole path in double qu
I tried Active-Link-Dir: and restarted AR Server but didn't seem to
work.
My active link on the click of a button does this:
@@:cmd_line_connector.exe $USER$ $Short Description$
And in ar.cfg (Windows) I have:
Active-Link-Dir: C:\ActiveLinkcmds
and I have copied cmd_line_connector.exe into tha
I had a AR System Configuration Guide pdf file handy and just looked it up..
The parameter to be set is Active-Link-Dir. If you are on UNIX it is
Active-Link-Shell. Look for detailed explanations on the guide.
You could also set up security to run active link process only from a fixed
directory
Angus,
If you look at the AR System Configuration guide, there is a parameter that can
be set for this. I do not remember the parameter off hand. It tells the server
where to find server side run processes run from active links.
Joe
From: Angus Comber
Sent: Saturday, February 26, 2011 10:23 A
I agree that feature (aliasing existing login names) would certainly have
saved us a few bucks in terms of consulting time.
Out of curiosity, how much does it cost, or a more appropriate question may
be what is its pricing structure..
Joe
-Original Message-
From: John Baker
Sent: Sa
I am testing running a process on the Remedy Server invoked from an active
link. I know this works because if I try tun run a process where the program
is in the system path, then process runs when invoked. But if I want to run a
program NOT in the path, where do I copy it to? How can I find
Joe,
You make the point perfectly: it costs more consulting time than an SSO Plugin
license to attempt such a project, and this is exactly why JSS invented "user
aliasing". The product doesn't care if your SSO usernames do not match the AR
System User form because you can assign rules to match
Enjoyable it may be, depending on what you enjoy :-)
Inexpensive - certainly not.. On one of my endeavors to achieve the same
where I even had the luxury of not needing to change information in diary
fields, it took me about a week to write a Oracle database script and test
it against an ITSP
8:52am EST Sat
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