Such changes where values overlap, between individual parameters in the ar.h
file has never happened to the best of my knowledge..
Joe
-Original Message-
From: Meyer, Jennifer L
Sent: Wednesday, September 07, 2011 5:47 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST
Find the 7.6 Object List Attached
I happened to have it laying around.
Jennifer Meyer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, September 07, 2011 5:33 PM
To: arslist@ARSLIST.ORG
But BMC can change ar.h at any time, without warning, like during the next
upgrade.
Jennifer Meyer
When I die, I want to go to Theory. Everything works in Theory.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chern
I'm afraid BMC would have to go quite far to get to infinity. Especially
since a field id is limited to a 32 bit integer - from ar.h:
typedef ARULong32 ARInternalId;/* structure to hold an internal
id */
Infinity always makes me smile!
Cheers
Ben Chernys
Senior Software Architect
S
Yes it is a def file.. It should be found on the Mid-Tier install directory
& there is a setting in the Mid-Tier configuration to enable the object
list..
Joe
-Original Message-
From: Sanford, Claire
Sent: Wednesday, September 07, 2011 5:15 PM Newsgroups:
public.remedy.arsystem.gener
I was sure I had already asked this... I looked through my old sent mail and
could not find it. I seem to remember that it is a .def file that has to be
loaded...
How do I get the Clipboard / Object List to show up on the Web? I would like
to be able to access some objects directly.
Claire S
"I seem to recall that 600,000,000 to 999,999,999 is reserved for custom
development.".
We roll our own and use that range.
Mike White
EMail michael.wh...@verizon.com
Office 813.978.2192
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG
"One. . .Two. . .I think you're right. . ."
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Wednesday, September 07, 2011 12:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: "Outside of Reserved Range" warning?
Is there any reason why you want to use that high a range? I understand if
you have field ID conventions internally for development by breaking up the
9 digit numbers to subsets to indicate form/schema ID, type of field, data
etc, but even with a few of those conventions to keep your development
Hi John,
Can you please check your Devstudio version from Help~About menu ? 7.6.04
Devstudio does throw this warning in Base Development mode when you create a
field with id outside BMC reserved range.
Regards,
Ashish
Hi,
We have a requirement to pass data from a "System A" (an external system)
via WSDL, to generate one Work Order and two tasks. The data from "System
A " is passing variable data (i.e. .first name/last name/location/employee
type etc..)
Out of the box these are the SRM staging forms:
C
John,
Unfortunately I haven't seen anything about it. I think that BMC has gone
to a 'white list' instead of a 'black list' approach for their field id
warningsthey apparently want everyone to create fields with the range
they have now designated as ones for customers to createnot sure.
-
Honestly, I can't fathom who needs 1 billion numbers, but BMC has been using
1,000,000,161 for Request IDs lately and 1,000,000,082 for Company, so I'd
guess they're headed to infinity.
If you're in their way, you might get overwritten.
Jennifer Meyer
-Original Message-
From: Action Re
Quick test, remove the view field column and test the active link.
If it will still not fire doublecheck your run-if.
On Sep 5, 5:24 am, Alvaro Valdes wrote:
> I'm not able to build an active-link that fires on row choice over a cell
> based table when a view field is defined as one of the colum
Yeah, I meant 600 million. I still have trouble counting to 5 so numbers
larger than that stump me. :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
Sent: Wednesday, September 07, 2011 11:19 AM
To: arslis
The range of ID's that you should use are 6,000,000 - 6,999,999 (I
believe that is the full range). This is the range that is "reserved"
for OOB fields. Any ID outside of that range could be overwritten by BMC
during a patch/ upgrade.
-Original Message-
From: Action Request System discussi
Huh. I suspect it's the number of digits in your ID that's causing the issue.
I seem to recall that 600,000,000 to 999,999,999 is reserved for custom
development. Field IDs 599,999,999 and below are for BMC's use, but I don't
recall anything about using IDs above 1,000,000,000.
Jennifer Meye
Hello Listers,
ARS 7.6.03
MS SQL Server 2005
VMWare Windows 2003 Enterprise
I've been working in the Dev Studio for a while and I keep getting the
following response when I create fields.
"You have specified an id for the following fields which is outside the BMC
reserved range. Do you want to cont
You forgot CMDB.
CMDB should come after ARS.
Regards,
Andrew Goodall
Software Engineer 2 | Development Services | jcpenney . www.jcp.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of anurag saxena
Sent: Wednesday,
Hi Sam,
We recnetly completed the installation of V 7.6.04 SP1 and as per BMC's
recommandation we folowed the below sequence,
AR Server
Mid-Tier (can be installed at later stage. Depend on at what stage you want to
do the application testing.)
ITSM
SLM
SRM
RKM
Many thanks,
Vishwa Saxena
h
Hi Andrew
I agree with you, it is an important lack. My CMDB is 7.6.0 p2
Thank you
Regards,
Sergio Tomillero
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Sent from the ARS (Action Request Syst
Hi Félix,
Thanks, if having only the role of 'CMDB-Administrator' is not possible, I
will have to make the user also administrator in Remedy.
Kind regards,
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View this message in context:
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Sam,
what exactly are you having issues with? what version of SRM?
Tami
On Sep 7, 8:44 am, Sam Cerrato wrote:
> I'm having some trouble creating services on the SRM application. It seems to
> be pretty extensive as far as all of the steps involved in getting services
> to appear on the conso
Working with the 7.6.04.x docs, I found that the most complete list was in the
server group guide, but there was a warning in the Delta Data Migration docs
(strange place) that is found nowhere else that conflicted, so I opened an
issue with BMC in July on the conflicts and deficiencies in docs
We're on CMDB 7.5 patch 1
Looking at this further - it appears yet again BMC are unable to clearly
segment roles :(
I think Felix is right - you may have to provide Administrator rights -
which sucks.
I just did a test and even though my CMDB admin could go into modify and
create - it wouldn't al
Hi Andrew,
Thanks, I have also assigned these two roles to the group, but I go on
without modifying or creating jobs, just launching them.
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Sent from
You have to have admin on the ARsystem account as well not just the CMDB
account.
Hope that helps,
Felix
From: Sergio Tomillero
To: arslist@ARSLIST.ORG
Sent: Wednesday, September 7, 2011 5:24 AM
Subject: Reconciliation Engine Administrator
Hello,
I need to con
Look to see what the following roles are mapped to on your system:
CMDB RE Definitions Admin
CMDB RE User
You need to add to your new group the group mapped to those roles.
Regards,
Andrew Goodall
Software Engineer 2 | Development Services | jcpenney . www.jcp.com
-Original Message
Consider a better product we use, www.kineticdata.com. Super tool and very
friendly and smart support staff. Former Remedy developers creating solutions
solely for Remedy! You will be happy you called them. We are customers of 3
years now.
Sent via BlackBerry by AT&T
-Original Message-
The 7.6.04 documentation is pretty good in this area. Check the install
guide.
Drew
Soto Cano Air Base
On Wed, Sep 7, 2011 at 6:51 AM, Roger Justice wrote:
> ** What version?
>
>
>
>
> -Original Message-
> From: Sam Cerrato
> To: arslist
> Sent: Wed, Sep 7, 2011 8:35 am
> Subject: Ins
What version?
-Original Message-
From: Sam Cerrato
To: arslist
Sent: Wed, Sep 7, 2011 8:35 am
Subject: Installation order?
Anyone have a good document that can assist me in installing AR Server,
id-Tier, All Service Desk modules as well as KM, SRM, SLM, Dashboards &
nalytics etc?
I'm having some trouble creating services on the SRM application. It seems to
be pretty extensive as far as all of the steps involved in getting services to
appear on the console page. The Admin Guide is very convoluted and doesn't have
many screenshots to help me understand the entire process o
Anyone have a good document that can assist me in installing AR Server,
Mid-Tier, All Service Desk modules as well as KM, SRM, SLM, Dashboards &
Analytics etc? I just want to be sure I install in the correct order (if there
is one).
Thanks,
Sam
_
Hi Listers,
does someone know how to do in the following:
Using .Net APIs, I modify an entry in a form. I use the
BMC.ARSystem.Server.SetEntry() to do that
There is filter that starts and issues a warning.
How can I catch the message in my code? (It works well if the message
is an error)
T
I know there was an issue with this when the WUT was being used. If this is
what you are doing use the Web.
-Original Message-
From: Junaid Qureshi
To: arslist
Sent: Tue, Sep 6, 2011 10:34 pm
Subject: Questions and Mapping - SRM 7.6.0
**
Hi All,
I am trying to map questions to In
Hello,
I need to configure a kind of role as ‘CMDB Administrator’. The goal is
defining a person who can do everything in ‘Reconciliation Engine’ module.
Following the BMC Atrium CMDB 7.6.0 Administrator’s guide indications in
page 26, I have done the next:
1. Created a regular group named ‘RE-
Hello,
We are trying to build an integration Asset Management with another
application. I would like to know the Best optimum solution to achieve this
without much customization. Kindly find the way I assume this should go.
First we will be extending the BMC_Application CI with custom attribute
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