Hello,
If two domains are in a trust relationship, you can configure a product
to authenticate NTLMv2 tokens against one and it'll handle tokens from
the second domain. Unfortunately, AtriumSSO is the OpenSSO/AM product
with a BMC badge and has no Integrated Windows Authentication module,
and to
Hi,
Turn on API/ESCL/FLTR/SQL logging into the same file to check exactly what
happens.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12):
* RRR|License - Not enough Remedy licenses? Save money by
any one can help me
Best Regards,
Abdulrahman Hejazi
From: ashej...@hotmail.com
To: arslist@arslist.org
Subject: RE: Related release from change
Date: Tue, 5 Mar 2013 12:12:36 +
AR server 7.6
Application 7.6
This is the active link
but if we add the note filed its not
It's a fault with the application. It means the internal HttpSession
object was invalidated, ie invalidate was called, and the application
then tried to call HttpSession.getAttribute(..). One should check the
session is valid before using it, or at least, not call invalidate then
getAttribute.
**
Wt ^_^On 06 Mar, 2013,at 12:50 PM, d...@wwrug.com wrote:The web site will be ready soonish.Registration will open April 1st or before.The Call for Papers is on April 1stWhy the rush? It is just around the corner![okay, ½ a year but it feels like tomorrow].WWRUG13Fairmont San Jose[San Jose,
Great, we will be there!
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze
This is not a recommendation at all. I have not used these. I have merely
seen them.
There are apps in the iTunes Store that claim to allow you access to your
Remedy system.
Search results:
TouchAR
Mobile ITSM
HTH,
Tim
From: Action Request System discussion list(ARSList)
I don't know but maybe it is me, but it seems like every year WWRUG is either
on the East Coast or West Coast and never located more central in the US. Not
sure what the reason for this is but it makes it hard for many in the middle of
the country to attend this most valuable event. Sorry for
Wt wt!
On Mar 6, 2013 4:05 AM, laurent matheo lm...@me.com wrote:
**
Wt ^_^
On 06 Mar, 2013,at 12:50 PM, d...@wwrug.com wrote:
The web site will be ready soonish.
Registration will open April 1st or before.
The Call for Papers is on April 1st
Why the rush? It is just
Chris,
I'm not sure I completely understand your concern. For me flights from the
East Coast to San Jose or San Francisco are a small fraction of the cost to
attend the conference. In turn there are many folks coming in from out of
country and flying into a major airport on the East or West
I agree - what's wrong with Kansas City or there abouts?
- Original Message -
From: Christopher Pruitt (Bank of America Account) christopher.pru...@hp.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, March 6, 2013 10:01:25 AM
Subject: Re: WWRUG13 Date and Location Announcement
**
I don’t
What about those that choose not to fly?
- Original Message -
From: David Shellman dave.shell...@te.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, March 6, 2013 10:32:12 AM
Subject: Re: WWRUG13 Date and Location Announcement
**
Chris,
I’m not sure I completely understand your
Then they can drive or take the Amtrak? :)
My opinion is that San Jose makes good sense because since BMC is the
premier sponsor of the WWRUG, we are closer to their engineering team and
they can have a larger presence at the conference. On the east coast, the
DC area is ideal because of the huge
Just out of interest, why not pick out 5 - 8 cities distributed across
the continent and have a vote from the list members to see just
what everyone's preference might be?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent:
Abdulrahman:
Here's what may sound like a crazy question for you - do you have a
double-quote in the Summary of your change request? We found that if there is
one, we are unable to create related ticket types of all sorts, from incidents
to change requests, etc., though the problem may exist
Historically, going back to the first RUG in 1993, it has indeed always been
east coast or west coast.
In fact for the first 6 years at least (I think? Someone who has a list of them
all can answer this) I think,
were all in the Bay Area. Certainly 8 of the first 10. The only times it has
been
Well, those folks can take a train, bus, motorcycle, or automobile if they
don't care to fly. Or, I suppose, depending on where they're coming from,
walk, run, bike, or sail. They might even be able to find some other Listers
who don't want to fly for whatever reason to caravan with.
Thanks, that's exactly what I needed. Maybe this is a dumb question but how do
you find AL's that are acting on a form field? In this case I know the field
being acted on (work log table) but I don't see anywhere in that field to see
the related AL. I would think there's an easier way than
Choices have consequences. Choosing not to fly means missing things that
flying allows. Like this, perhaps.
Rick
On Mar 6, 2013 8:38 AM, Stroud, Natalie K nkst...@sandia.gov wrote:
Well, those folks can take a train, bus, motorcycle, or automobile if they
don't care to fly. Or, I suppose,
The easiest thing (using web) is to enable active link logging on your user
prefs and performing the action in question. You can then see which AL is
triggered.
On Wed, Mar 6, 2013 at 11:41 AM, Peters, Ron rpet...@columbia.com wrote:
Thanks, that's exactly what I needed. Maybe this is a dumb
Ron,
I have 'Object Relationships' turned on and I simply right clicked on the table
and said 'show relationships'. This provided me with a list of objects
associated to the object in question, I sorted the list by relationship type,
and looked at the one or two that matched what I was looking
Here is an idea that may help everyone have a chance to be heard. I think
that just about every area has a local RUG of some sort. Why don't these local
groups try to get a representative involved with the WWRUG board? Not saying
that the board needs to grow but the representatives could offer
I might *really* want to go but my management might *really* be constrained
by a gov't *budget cut*.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K
Sent: Wednesday, March 06, 2013 11:38 AM
To:
Hi,
This is out of the box functionality of Incident work info (detail form open
when double click)and for change work info (detail form does not open when
double click)
For HPD:HelpDek , HPD:INC:DetailWorkLog_100_Dialg AL Opens Incident work
Info form on Double click(On Return) of record in
Now that's something that confuses the heck out of mewrite workflow for one
module, enable it, write the same for another module, disable it, then ship the
product with the feature disabledwhy?
-Original Message-
From: Action Request System discussion list(ARSList)
For those of you who were at WWRUG12, you heard Doug mention that he was
going to be having an important medical procedure.
The procedure was actually two operations. The minor one occurred and went
fine.
The Major one is tomorrow, Thursday March 7th. Doug is already in Dallas
undergoing
May his SEND-EVENT actions be received by the proper window id and process
successfully.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
Sent: Wednesday, March 06, 2013 10:26 AM
To: arslist@ARSLIST.ORG
I think they have different groups doing development for each module, and no
group doing consistency testing across the modules to ensure a common look and
feel and behavior of common elements. It would really improve the product as a
whole by quite a bit if BMC were to start doing that, in my
**
I'll get him a Guiness at wwrug13 :)On 06 Mar, 2013,at 06:26 PM, Daniel Bloom danielbl...@rogers.com wrote:For those of you who were at WWRUG12, you heard Doug mention that he was going to be having an important medical procedure.The procedure was actually two operations. The minor one occurred
May Doug's daily Entry ID continue to increment, and may his database be
optimized.
Rick
On Mar 6, 2013 9:29 AM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil
wrote:
May his SEND-EVENT actions be received by the proper window id and process
successfully.
-Original Message-
From:
May those who test his code be gifted with skill and insight and may only minor
bugs be found.
Natalie Stroud
SAIC @ Sandia National Laboratories
ARS-ITSM Tester
Albuquerque, NM USA
nkst...@sandia.gov
ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008
-Original Message-
From: Action
Hopefully they don't truncate any important attachments.
On Wed, Mar 6, 2013 at 12:51 PM, Stroud, Natalie K nkst...@sandia.govwrote:
May those who test his code be gifted with skill and insight and may only
minor bugs be found.
Natalie Stroud
SAIC @ Sandia National Laboratories
ARS-ITSM
And I for one want to thank you and the board for all the work you do. It can't
be an easy job. So while the event may (or may not) be at the location of my
choice, I didn't have to do the leg work to secure it and I'm just thankful
that we have a place to go to meet, share and learn.
As a
Sorry I can't say at this time.
The details concerning discounts and procedures to submit should be given with
the call for papers on April 1st.
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K
Natalie,
I don't speak for anyone on the RUG committee, nor do I speak for future facing
decisions, but I can tell you that last year they waived conf fees altogether
for presenters, which is how I was finally able to swing my first ever national
rug visit. I got my employer to pay my time as
May all required fields be populated with accurate data avoiding: Required
field (without a default) not specified.
On Wed, Mar 6, 2013 at 10:01 AM, Tauf Chowdhury taufc...@gmail.com wrote:
**
Hopefully they don't truncate any important attachments.
On Wed, Mar 6, 2013 at 12:51 PM, Stroud,
I'm sure that Doug's account will go great, can't remember his exact ID in
the User form, but there is a special setting in FTS that makes sure he's
indexed properly, and people find him when they search in WWRUG.
~ Matt Laurenceau
- Reply message -
From: Jason Miller
Please remind the doctors to utilize the overlay feature so that the origin
“Doug Blair” objects are not lost due to modifications during his upgrade.
-David J. Easter
Manager of Product Management, AR System
BSM Atrium Solutions Management
BMC Software, Inc.
The opinions, statements, and/or
Excellent!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Wednesday, March 06, 2013 2:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: [EXTERNAL] Re: Doug Blair (WWRUG11,12,13... MC and all around nice
guy) Update
**
Please remind
Hi Doug,
You have a Fixed license assigned at WWRUG13, so from a license optimization
perspective it would be a disaster if you did not make good use of it...
See you there!
Best Regards - Misi, RRR AB, http://rrr.se
Please remind the doctors to utilize the overlay feature so that the
Doug,
Looking at the filter log I can see this guide looping because of a goto
action. Please help me with the run if :
'Doug' != Fixed AND 'Guinness' != In hand
All the best
Danny
On 6 Mar 2013, at 17:26, Daniel Bloom danielbl...@rogers.com wrote:
**
For those of you who were at WWRUG12,
Doug, may your system be patched to the fullest (and no errors are encountered)
so that you continue run smooth and bug free.
– And that I get to meet you at WWRUG13, since I’ve been cleared to go.
Good luck
Marcelo Martinez
From: Action Request System discussion list(ARSList)
It seems we have gotten in a pickle with a few of our forms. Looking for some
advice/help with Base Development vs. Best Practice Customization using
Developer Studio on 7.6.04.
We have a number of forms that were developed over the years. The forms and
workflow were all developed in house
Dave,
Best practice would be to promote your custom development from base mode into
custom objects in the
best practice layer.
The best practice layer (the overlay) contains two types of things. Overlays
which are things that are
customizations (modifications) to things in the base layer.
We are working in Base Development Mode in our system that was upgraded
from 7.5 to 7.6.04 a few months ago. Our train of thought is we have been
getting by without Overlays for this long and we have already customized AR
System forms using pre-Overlay practices. Other than patches and service
**
Is this only for one user or all users?Check the record on "User" form for this people.On 06 Mar, 2013,at 09:19 PM, "Brittain, Mark" mbritt...@navisite.com wrote:HI All,This one really has been baffled and after two days with BMC support have not made any progress. Fortunately this is only on
All,
Last year I got a new kidney and this year I might attend my first WWRUG after
working with remedy since 96.
So I need to ask where, when, how much, hotel costs and anything else you can
think of, so I can try and get the funding.
It would be great to put a face to a lot of names and
Mark,
Sounds like you have somehow switched the Application from Production to
Maintenance mode. (Sometimes playing with adding/removing forms from an
Application cause dev studio to think for itself).
Take a Look in Dev Studio
Open Applications
Select the Application that is giving
Thanks Doug. Is the BPCU utility part of 7.6.04 or do we need to download it?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Wednesday, March 06, 2013 5:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Base Development vs. Best
Yes it is part of 7.6.04,
On 7.6.04 installed system, you can see the same listed under ..\ARSystem
directory structure
Regards/Vaibhav
On Wednesday, March 6, 2013, Shellman, David wrote:
**
Thanks Doug. Is the BPCU utility part of 7.6.04 or do we need to download
it?
** **
What version of email engine? Try using latest patch of emaildaemon.jar
file? There are lot of KA's available if you search the string email+
ArrayIndexOutOfBoundsException
in bmc knowledge base
Hope this helps
Regards/Vaibhav
On Tuesday, March 5, 2013, Ramy S. Ayoub wrote:
**
Dears,
we
Sorry for bumping this, but I still couldn't figure it out.
Does anyone have an idea - where would you look if your MidTier raised an ORA
error on a form that works without problems in the fat client?
Regards,
Michael
From: Nau, Michael
Sent: Friday, February 08, 2013 4:32 PM
To:
Solution
Documented as defect SW00439943 to be fixed in ARS 7.6.04 SP5.
You can request for hot fix by creating support ticket
Regards/Vaibhav
On Tuesday, March 5, 2013, Pargeter, Christie :CO IS wrote:
**
Hi all –
I had my server team copy my dev server and make that my qa
Starting from 7.6.04 sp2, we have added support for java 1.7
Support to Oracle Java 7
In Service Pack 2, Oracle® Java® version 7 support has been provided for
BMC Remedy AR System. You can install BMC Remedy AR System 7.6.04 SP2 on
the Java 7 platform.
You can set below variables and launch the installer
1.
1.
c Set the environment variables BMC_AR_LOADAPP_SKIP and
BMC_LOADAPP_SKIP to TRUE. This will enable the application installers to
perform only the OS level installation without loading the
application into
I believe When ORA-00904 occurs, you must enter a valid column name as it
is either missing or the one entered is invalid. The invalid identifier
most common happens when you are referencing an invalid alias in a *select*
statement.
What happens when you look at the t table structure for T740
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