Re: How to configure SRM multilevel approval based on user's answer.

2013-07-01 Thread Vitthal Kolhe
Hi, It worked. No need to create a new approval rule for this. if you put the approvers login into the hidden field z1d approver and then you create a chain that has ad hoc as the process, the ad hoc process will send the signature to the person in that field. You set the approval on the SRD to

CMBD Class Information

2013-07-01 Thread Hennigan, Sandra
Windows 2008 r2 Oracle 11g ARS 8.1 ITSM 8.1 Test Environment I attempted to add a field to Class Name, BMC_BaseElement, Namespace, BMC.Core, via CMBD Class Manager. I have successfully added two other fields without issue. This time, instead of the field getting added, the Status is "Change Pe

JOB! - Sr. Systems Admin - Remedy 7.6.x

2013-07-01 Thread Rhonda Zacharias
** Hello Again, The Client has expanded their headcount and now there are multiple open positions with 2 that require a Federal Security Clearance. Candidates must have 7+ years experience of key integrated products and components of the BMC Remedy IT Service Management Suite. Please supply your

Re: JOB! - Sr. Systems Admin - Remedy 7.6.x

2013-07-01 Thread Longwing, Lj
Rhonda, I'm not currently on the market, but I'll give you a heads up. When I see a post for a job opening that is all a single line that has absolutely NO formatting at all, I read that posting as someone that is shotgunning a requirement with little to no concern regarding anything. It doesn't

Re: JOB! - Sr. Systems Admin - Remedy 7.6.x

2013-07-01 Thread Rhonda Zacharias [EverFind]
Hello Lj, My apologies. When I created the post, the first time (last Monday) it was in text and it looked fine but then I saw when it was delivered it was not. So this time, I used HTML and it looked fine but again when it was delivered, the formatting was gone so I'm not sure what to do but

Re: CMBD Class Information

2013-07-01 Thread Pabitra Subudhi
Hi we can avoid the Change Pending issue with the help of cmdb driver. Just need to run the driver with proper steps being followed. The setps are:- 1. go to the Atrium core installed directory. 2. set path like export LD_LIBRARY_PATH=:$$ 3. export $LD_LIBRARY_PATH. 4. run:- ./cmdbdriver 5. run:-

Re: JOB! - Sr. Systems Admin - Remedy 7.6.x

2013-07-01 Thread Longwing, Lj
Ironically, Your response came across just fine with enters where I would expect them to bemaybe just plain text, but with enters where they would be appropriated :) On Mon, Jul 1, 2013 at 8:39 AM, Rhonda Zacharias [EverFind] < rzachar...@everfindpeople.com> wrote: > ** > > Hello Lj, > >

Linked Server Puzzle

2013-07-01 Thread Warren R. Baltimore II
First off. ARS 7.6.04 patch 1 Windows Server 2008 R2 Standard ITSM 7.6.04 MS SQL 2008 R2 Windwos Server 2008 R2 Standard Linking to an Oracle 10g db I am attempting to create a view form of the legacy server at my current project. It's a NON unicode database. My current db is Unicode. I'

Modify All Disabled on all CI Types

2013-07-01 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Is there a reason why the modify all Action field is disabled out of the box for the join forms like AST:Equipment, AST:ComputerSystem etc? The Manage Bulk Update link only allows you to update the location (sans the room and floor for some reason) and relate the CI's to people. Just wonde

Re: Modify All Disabled on all CI Types

2013-07-01 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Whoops! ARS/ITAM 7.6.04 sp2 -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Monday, July 01, 2013 2:28 PM To: arslist@ARSLIST.ORG Subject: Modify All Disabled on all CI Types Is there a reason why the modify all Action field is disabled out of the box for the

Re: CMBD Class Information

2013-07-01 Thread Boyd, Rebecca
Sandra, I have used the steps you listed in our 7.5 environment - going through all the forms, deleting entries, & it worked. To avoid this happening in the first place I found it helps to restart Remedy before extending the CMBD. It also helps to make sure everything was entered absolutely corre

Re: CMBD Class Information

2013-07-01 Thread Hennigan, Sandra
Pabitra, To me, the directions seem a bit abbreviated. Doe BMC have a more robust set of directions that I can follow? Thank you, Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pabitra Subudhi Sent: Monday, July

Re: CMBD Class Information

2013-07-01 Thread Hennigan, Sandra
Thank you, Rebecca. I think the failue to write is likely due to the lack of resources in my Test. Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Boyd, Rebecca Sent: Monday, July 01, 2013 2:36 PM To: arslist@ARSLIS

Result list show in web view

2013-07-01 Thread clemence
currently when a user performs a search in AR Client, the result list is shown at the top with details at the bottom. However, when the user perform the same search via mid tier, the results are shown in results list table. Is there a way to have the mid tier same view (result list at top, detai

Re: Result list show in web view

2013-07-01 Thread Longwing, Lj
Yea, don't have that field on the form :) On Monday, July 1, 2013, clemence wrote: > ** currently when a user performs a search in AR Client, the result list is shown at the top with details at the bottom. However, when the user perform the same search via mid tier, the results are shown in resul

Re: How to get a table in a form to be populated with data on form load

2013-07-01 Thread itsm.support
Hi, You can achieve this by following two ways. 1. Use 'Change Field' Action in Active Link on Window Load , select 'table name' and 'Check Refresh Tree/Table' option. 2. In Active Link on Window load option, Use run Process 'PERFORM-ACTION-TABLE-REFRESH' followed by 'table field ID' HT