Re: Getting an error when flushing the midtier cache "Failed to Flush Cache. Preload or Prefetch is currently running"

Hi, Ideally this error occurs when trying to flush the cache when the preload is still in progress (as preload activity is currently running) Make sure the preload is completed and then flush the cache. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl

Re: [EXTERNAL] reporting methods for ARS 8.1

I am unclear what question you are asking, Patrick. Are you asking which reporting methods compatible with 8.1 are the most secure/security compliant? Thanks, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.gov

Getting an error when flushing the midtier cache "Failed to Flush Cache. Preload or Prefetch is currently running"

Hello, We are in the process of upgrading from 7.6.04 to 8.1. When trying to flush cache, we get the following error "Failed to Flush Cache. Preload or Prefetch is currently running". Any ideas? ___ UNSUBSCRIBE or access

Join us at BMC Engage -- Oct 13-16 in Orlando, Florida

Everyone, BMC wants to invite you all to its global user conference, BMC Engage. It will be held October 13 thru 16 in Orlando, Florida. This will be THE gathering of BMC customers of the year. Products across the spectrum will be discussed with sessions, BMC experts, and customers presenting

Custom Notifications

Haven't looked to far into this as yet, thought i'd ask if it was feasible before plodding into it Wondering if it was possible to setup a custom notification against normalization to tell me whether a job has actually run or not, rather than having to go and check each time. Normalization

reporting methods for ARS 8.1

CR 2008 server (old and most likely not security compliant) -- is there anything newer that is compatible? Analytics (that cannot do reports from the web like CR just email/sharepoint - and login) and is close to not being security compliant (JAVA VERSIONS). BIRT (older version 2.5 -- but not th

Windows 7 w/ Dev 8

I had to convert my XP machine to Win 7. I then loaded Dev 8.1 and then downloaded Java 7. I now get this error when trying to finish installing Dev 8.1:   You have selected an incorrect 64-bit JRE path. Please select the correct JRE path and continue. I have the path set like this: C:\Progra

Re: Dynamically setting a menu value

Fred, Yep. That is the gist of it. And On Open. Brian Goralczyk On Mon, Feb 10, 2014 at 12:15 PM, Grooms, Frederick W < frederick.w.gro...@xo.com> wrote: > ** > > Just to double check... > > > > You have a field and you want to change the menu on it when someone > selects a row in a table. >

Re: Dynamically setting a menu value

Just to double check... You have a field and you want to change the menu on it when someone selects a row in a table. Are the menus set for On Open or On Connect? Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Goralczyk Sent: Monday,

ARS 8.1 with 7.6.04 apps?

Is anyone running Linux ARS 8.1 with 7.6.04 version of -ITSM -SRM -SLM -RKM William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 Cell: 715-398-5056 ___ UNSUBSCRIBE or access ARSlist Archives at www.arsli

Dynamically setting a menu value

I need some assistance. I seem to be missing a very basic step in this process. I have created a field with a menu attached to it. I think have an active link that changes the menu name based on a value in a column. The problem is, it doesn't. I have tried every combination that I can think of

Re: Remedy Form Archiving

Hi Nesma, That's a good one. The only thing I can think of is that you have some workflow throwing an error and preventing the operation. If this is the case, here are a few thoughts on how you can locate the problem: First, look for filters that "Execute On" on Delete and see if any of them di

Re: Incident Work Log No More Summary

Review the data using a SQL query and you will see that the first 128 characters of the Notes has been moved to the summary field. -Original Message- From: Cecil, Ken To: arslist Sent: Mon, Feb 10, 2014 9:51 am Subject: Incident Work Log No More Summary ** We in the middle of 7.6.

Incident Work Log No More Summary

We in the middle of 7.6.0 to 8.1 We got the upgrade installs complete overlays created, reconciliation done an delta data migration complete. One thing I wasn't prepared for though was that they are no longer using and populating the Summary field for HPD:Worklog (ie Incident Work Info) entries

Re: AREA LDAP SSL

This may be of some help. The NSS Tools were installed as a Linux package, but since these are used only to create the .DB files (which you can move to the correct locations on your Windows systems), they may help. https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/03/

Re: error while installing BMC Atrium Core 7.6.04

It needs a second tomcat if all components are selected. BMC recommends installing few components like web service infra on a second machine. When prompted, chose to install a new tomcat and it works. - Karthik On Feb 10, 2014 6:31 PM, "BradRemedy" wrote: > ** > Hi Mahmoud > > I am having the s

Re: AREA LDAP SSL

Thanks for the help. I finally got the Mozilla tools downloaded and installed and created the cert8.db file and it works ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been

Re: error while installing BMC Atrium Core 7.6.04

Hi Mahmoud I am having the same problem when installing CMDB 8.1 where the installer says that it cannot access tomcat and that I need to verify that the tomcat is running. Please can you let me know if you were able to resolve this problem and if so, how. Thanks in advance for any assistance Br

Remedy Form Archiving

Dear Team, Please support me in this case: I'm trying to archive a form from form properties. And selected the "archive and delete from source" option. But the record is archived and isn't deleted from the source. What about this issue? Thanks. Nesma Elshal SYSTEM ANALYST Products & Services

Re: AREA LDAP SSL

Hello Dan, Please refer BMC 7.6.04 Integration document page 402, About certificate databases: AR System uses the Mozilla C-LDAP libraries to support LDAP plug-ins and remote authentication. These libraries enable LDAP plug-ins to use NSS to establish Secure Sockets Layer (SSL) connections with

Re: AREA LDAP SSL

Dan, check this link https://kb.bmc.com/infocenter/index?page=content&id=S%3AKA319087 - Karthik -- Forwarded message -- From: Daniel Pritchard Date: 10 February 2014 15:05 Subject: AREA LDAP SSL To: arslist@arslist.org We are running ARS 7.6.04 SP2 on a Windows 2008 Server.

AREA LDAP SSL

We are running ARS 7.6.04 SP2 on a Windows 2008 Server. Our LDAP servers were changed to require SSL connections to LDAP yesterday, without any warning. Our remedy servers will no longer let users in. I need to enable SSL in LDAP but am having trouble finding out how to create the certificate

Re: ARERR 8958 The Date Value is Invalid

Thank you this is helpful Regards, Uday On Wed, Jan 8, 2014 at 9:23 PM, Bryan Waters wrote: > ** > > We discovered an issue with the Application Business Time process which > would generate this error when calculating dates in 2014. This is a known > issue/defect with ARS v 7.1.x, 7.5.x, and