Hey, Leonard –(blast from the past from CW ) ☺
You are right, DLD:SYS:DataWizAudit_Forms is a good starting point.
FYI: Because, we had to update tens of thousands of unique sites AND since the
Data Wizard is restricted to updating the Site Name and NOT the Site Group and
Region; we couldn’t
Hi Team,
We are trying to consume a restful webservice published by external party to
get data in JSON/XML format and load data in another form.
In our transformation , both source and destination are ar forms.
We are using HTTP Client to call restful web service and push the response xml
data
**
Speaking of Unisys folk... my topic just got accepted mid-day on Monday. See you there!
Kelly DeaverUnisys Corporation
kdea...@kellydeaver.com (ARSlist mail)kelly.dea...@unisys.com(Business mail)
Original Message Subject: Re: ENGAGEFrom: Lynn Larsen lynn_lar...@mmi.netDate:
Congrats!
On Aug 5, 2014 5:31 AM, Kelly Deaver kdea...@kellydeaver.com wrote:
**
Speaking of Unisys folk... my topic just got accepted mid-day on Monday.
See you there!
Kelly Deaver
Unisys Corporation
kdea...@kellydeaver.com (ARSlist mail)
kelly.dea...@unisys.com kelly.ctr.dea...@faa.gov
The following is complete for the North American RUGs, we are working on the
annual outside of NA.
Note: the information is from a combination of sources including a few posts
on the ARSlist, the archives Doug Mueller searched, Ed Reynolds and Doug
Blair's attics (mind, email and boxes), and my
I am sure I am just missing the obvious today..
Win: 2012 - connecting to an instance of the 2012 sql server
Servername :: NAME-W12-SQL-1\REMEDY,1435(mssql connection settings)
Instance name :: remedy
SA password it says::
- The instance name *REMEDY *is not valid for the host
Hi Dan,
Thanks for compiling the complete RUG list, very interesting.
We had a pretty good RUG in Australia in 2000. It was called the Asia
Pacific Remedy User Group and went from May 1-4 2000 at the ANA Hotel in
Sydney. I'm pretty sure this was the only one run by the user group and of
a
Hi Experts,
Anyone having any idea on it ,please revert back ASAP.
Regards,
Abhishek A
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
A favorite from my area is Pendleton (Let er buck!). May have to bring a
bottle to share. ☺
Jim
From: Jason Miller [mailto:jason.mil...@gmail.com]
Sent: Monday, August 04, 2014 2:19 PM
Subject: Re: ENGAGE
**
I caught the end of the tasting; where I met my new love... Templeton.
I forget who
Patrick:
Years ago (maybe ARS 4.x?) I encountered a problem where the application server
wouldn't connect to a database instance if the name was longer than 12
characters. Maybe try creating an alias in the LMHOSTS file?
FWIW,
--Phil
From: Action Request
So is it time to get back on topic or change the subject?
*:o)
Dave
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Monday, August 04, 2014 4:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: ENGAGE
**
Holycow! This thread well
Can the tasting be a BMC sponsored event? If so can we add some red wines?
Like a Revana 2009 Cab, a Chehalem 2006 Pinot and maybe some of the Blackbirds?
hbr
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jim Coryat (jcoryat)
Sent: Tuesday,
Does anyone know if it's possible to do a SAML integration with ARS/ITSM? We
use LDAP for internal customers but trying to find a way to give external
customers a single sign on with several of our systems. I am doing my research
and hoped someone else has already tried this.
Thank you!
Terri,
I haven't done the actual integration but I know that's what Remedy on Demand
uses to authenticate via Atrium SSO
Sent from my iPhone
On Aug 5, 2014, at 9:57 AM, Terri Lockwood teresa.lockw...@sungard.com
wrote:
**
Does anyone know if it’s possible to do a SAML integration with
I believe it is telling you it wants just the server nameNAME-w12-sql-1
as a slash is not valid in the name of a machine
· The installer is unable to resolve NAME-w12-sql-1\REMEDY into an IP
address. .Clients cannot communicate to the Server unless they can resolve into
an IP
but if I take the slash out and put it into the instance name it fails as
well.
DB Information:
Hostname or IP :: Hostname IP
instance name : blank --- invalid instance
if
Hostname or IP :: Hostname IP
instance name : remedy
is says Instance name remedy is not validfor host ip/port
Detected the
I was thinking of using that same area of the system; makes sense to keep time
tracking in the same part of the system. I also was thinking of using a
separate form for the new data so as not to break any existing ITSM workflow.
Thanks for the input.
We used JSS-SSO for single sign via Kerberos and it is working vey well. I
believe the product offers SAML integration as well as several other
possibilities.
___
UNSUBSCRIBE or access ARSlist Archives at
Lets start with the environment:
When logging into MSSQL server management studio I use the following
settings.
Servername : name-w12-sql-1\remedy
instance name : remedy
with sa password and Voila.. no problems.
if I view connection properties it says:
Server name:: name-w12-sql-1/remedy,1435
Hi everyone:
I was wondering if anyone came across this before when developing and
consuming Remedy Web Services:
ARSystem - 8.1.01
ITSM - 8.1.01
Here is the configuration:
I have two mid-tiers running on port 8080 (tomcat) front-ended by a
load-balancer that has a virtual-IP and
Yeah, I had the separate form as well and was thinking of pushing the
start/stop clock info to it but that thing is so clunky, I just disabled and
hid the buttons altogether.
Sent from my iPhone
On Aug 5, 2014, at 11:11 AM, Frank Caruso caruso.fr...@gmail.com wrote:
I was thinking of
Terry,
Yes, it's because the Web server is only http, but the value in that is
only 'arbitrary'...meaning that it's just how the web server knows to
reference itselfso, if you turn it into a wsdl file, or once you load
it into SoapUI, or some other tool, you can simply manually add the s, or
it is a NAMED INSTANCE on the SQL Server...
that is why the ip/named instancethen the instance name (which is
different).
On Tue, Aug 5, 2014 at 11:39 AM, patrick zandi remedy...@gmail.com wrote:
Lets start with the environment:
When logging into MSSQL server management studio I use the
http://technet.microsoft.com/en-us/library/ms191229%28v=sql.105%29.aspx
shows the format: but it appears remedy does not follow it? also the
drop down never works, but I guessed that was another bug.
On Tue, Aug 5, 2014 at 12:01 PM, patrick zandi remedy...@gmail.com wrote:
it is a NAMED
What version are you running into this on? I want to say I had that problem
with either 7.5 or maybe 7.6.4 but 8.1 doesn’t have that problem in my
environment. I wish I could remember how I got around it. This may be my
imagination, but there could be something akin to a portmapper on the
We use the same product and it has been flawless. The problem is that BMC has
a different concept of SSO than the rest of the world IMHO.
I do believe the 8.0 or 8.1 version does provide SAML support, but the
implementation of BMC SSO is not straight forward.
Jim Coryat
x34655
-Original
2012 os, 2012 sql server (multiple instances) I am using a name instance
called remedy.
Checking... ssms connects fine with the ip\remedy in the hostname or
hostname\remedy which is the named instance name no problem.
logged on to the sql server I see the port 1435 coming in from the ip of
the
Just to humor the installation script, have you tried putting the IP Address
and server name entry into the hosts file on the AR System server where the
MS-SQL client is installed?
Also try installing the full client (client tools) and see if you can connect
the SQL server manager and open
Hello,
I would suggest you review the Tomcat connector documentation:
http://tomcat.apache.org/tomcat-7.0-doc/config/http.html
and in particular:
http://tomcat.apache.org/tomcat-7.0-doc/config/http.html#Common_Attributes
scheme: Set this attribute to the name of the protocol you wish to have
Thanks for all your responses.
@ Joel
Thought of the alias thingy. The problem however is not whether or not that
would work. Sure it would work. BUT, if you want to develop a nightly job to
update foundation data, based on information from another system, and if
previous data has had been
I have tried host, host\named instancehost\named
instance:0,porthost\named instance,port
host
then instance name
going insane..
I can login with ssms, and I can query db no problem
but the login is as hostname(or IP)\named instance,port
name-W12-SQL-1\REMEDY,1435
8.1.01 does
I am wondering if the user of special characters – in the server name is
driving the MS SQL client mad.
Just for fun, install MS-SQL server on the same network, on a server that has
no special characters (and as per someone else’s suggestion on a server that
has less than 12 characters in
I didn't notice Kevin started this thread and offered to invite us to a
webinar.
So it appears like the questions I have would be addressed at the webinar
due to be hosted by IT Partners on the 14th of August 20014 at 12:00 PM EST,
so I hope to be able to juggle time between my client, lunch
Who would be interested in a Remedyforce one aimed at the ARS list audience? I
would happily host it. Let me know if you are interested.
cgras...@gmail.commailto:cgras...@gmail.com
-Chris
On 5 Aug 2014, at 20:56, Joe D'Souza
jdso...@shyle.netmailto:jdso...@shyle.net wrote:
**
I didn’t
I can confirm that ~! is nothing special and has no special interpretation.
Notice that the ~ and ` are on the same key on many keyboards so a typo of
someone hitting caps when they
should not have is most likely (as LJ suggested).
Doug Mueller
From: Action Request System discussion
Yes - It’s a different product but the design pulls a lot features and
functions from Remedy ITSM as well as SDE. Also from a platform perspective
some would say it’s a better product because it’s True PaaS with the trusted
salesforce platform behind it. Every Remedyforce Go Live we have had
Everyone,
I just wanted to follow up on this topic.
There is no issue with the 8.1 patch 3 installer (well, there actually is
because it is too harsh with the error
condition when it should continue rather than fail and that is going to be
worked in the next upgrade to make
it more flexible
Hi All,
This message comes out of a previous thread - I’m happy to run a quick 30-60
min “lunch and learn session just for the ARS list to help everyone understand
some of the Remedyforce basics - plus point out some of the key differences
from Remedy ITSM (which we all know and love). I can
Chris,
I completely agree...I was just ensuring that when you say 'If unhappy with
Remedy, try Remedyforce', that people aren't confused thinking they are
somehow not changing platforms/technologies. I took the Force.com training
courses a few years ago and was very impressed with their
That sounds too good to be true.
But at the same time we should try answering a very important question as
honestly as we can. When building such inter product comparisons, are we
attempting to compare apples to oranges.
Is it as robust as the other?
Is it as scalable?
Is it as flexible
Question … Is there any additional info in the install SQL log?
I also found an older Microsoft article on setting TCP ports for named
instances http://support.microsoft.com/kb/265808
This will let you use a port to specify an instance or use the server’s port
and specify the instance with
I would love to attend.
Sent from my Verizon Wireless 4G LTE smartphone
div Original message /divdivFrom: Grassi, Christopher
cgra...@columnit.com /divdivDate:08/05/2014 17:00 (GMT-05:00)
/divdivTo: arslist@ARSLIST.ORG /divdivSubject: BMC Remedyforce and MyIT
2.0 Webinar -
Since you are on UK time, what timeframe of the day would work best for you?
This would help us who are on other time zones to let you know what might
work for us.
Yes, I would be interested.
Cheers
Joe
_
From: Action Request System discussion list(ARSList)
Hello all,
I am trying to figure out the best way to generate a report out of Remedy 7.0
that will not only tell me all of our support queues, but also who is in each
queue. This sounds so painfully straight forward but every form I go looking on
can't seem to report both pieces of information
Generate a join form that joins the source of both forms, and report on the
join form
On Aug 5, 2014 3:37 PM, Tim Buchanan tbucha...@samhealth.org wrote:
Hello all,
I am trying to figure out the best way to generate a report out of Remedy
7.0 that will not only tell me all of our support
Unless I have misunderstood the question, wouldn't CTM:Support Group
Association give you that report?
Assuming we are talking ITSM that is..
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Tuesday, August
Yes sorry, we are talking about ITSM. And I tried this form, but it gives me
the queues as their ID numbers and not their names. So I can pull a report of
various users and the queue ID's they are in, but I am looking for a way to get
the queue names.
Tim Buchanan
Systems Analyst
With a sub-report you should be able to get the group names using the ID
numbers.
For this you might need to connect to the database using the Oracle ODBC
driver and use the AR System form views for reporting. Since you are
reporting character fields and not date and other fields that require
I would be interested in this also.
Thank you
Tom
On Tuesday, August 5, 2014 5:47 PM, Joe D'Souza jdso...@shyle.net wrote:
**
Since you are on UK time, what timeframe of
the day would work best for you?
This would help us who are on other time
zones to let you know what might work for
Me too!
From: David Charters da...@charterstechnologies.com
To: arslist@ARSLIST.ORG
Sent: Tuesday, August 5, 2014 5:19 PM
Subject: Re: BMC Remedyforce and MyIT 2.0 Webinar - Lunch and Learn
**
I would love to attend.
Sent from my Verizon Wireless 4G
Yes to all those :)
160,000+ customers use the SF platform to run their business. Over 1B
transactions a day. Pretty impressive stuff. Full API capability, visualforce
layer for HTML style coding, apex layer for server side scripting, workflow
rules, approvals, realtime analytics and
We joked in 2000? at the announcement at the Disney Swan that Larry would be
taking his share from the sale of Remedy to Peregrin and buying a small island
somewhere. I can still picture the stage.
I never worked for Remedy, but was a RAC when it meant something and the
customer service and
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