Remember OT: Public Request?

Quite by accident today, while editing one of the Smart Mailbox qualifications on my Mac that I use to read the ARSLIST list, I happened to reveal postings to the ARSLIST list from ten years ago today. It is appropriate that you can Google the conversation thread, and just as easily look it up o

Re: Friday Humor Overlays

Hi, Click on the game labels, and you will see pictures of the overlays and other props. Best Regards - Misi, RRR AB, http://rrr.se > Whats at the bottom of the page? I do not see anything pertaining or a > reference to OVERLAYS at the bottom of the page. > > Joe > > -Original Messag

Re: Friday Humor Overlays

Whats at the bottom of the page? I do not see anything pertaining or a reference to OVERLAYS at the bottom of the page. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, December 12, 2014 5:

BMC BPPM Opportunity in Los Angeles, CA

I've been asked to recommend a "good high end consultant for BMC BPPM" for a long term project in Los Angeles, CA. If interested, please contact me off of the ARSlist (i.e. DO NOT hit 'Reply') at jdsen...@earthlink.net Cheers, Joel Joel Senderjdsen...@earthlink.net310.829.5552 --- Thi

Re: Friday Humor Overlays

Hi, I am sad to say that this was one of my first thought sa well ;-) Best Regards - Misi, RRR AB, http://rrr.se > So can his family then sue BMC? > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladon

Re: Friday Humor Overlays

So can his family then sue BMC? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, December 12, 2014 4:06 PM To: arslist@ARSLIST.ORG Subject: [arslist] Friday Humor Overlays Hi, The inventor of

Friday Humor Overlays

Hi, The inventor of the first gaming console Ralph Baer passed away this week. The gaming console Magnavox Oddyssey was released in 1972 . Ralph Baer also seems to have been first with OVERLAYS. Check out the OVERLAYS at the bottom of the page: http://www.magnavox-odyssey.com/Standard%20games.h

Re: Help with upgrade path

My suggestion Take a backup of the Oracle 10g data and copy/restore it to the Oracle 12c (Your DBA could also do this with oracle DataPump). Install 8.1 on the new server against the copy/restored data. When installing it should ask you if you want to upgrade or start new in the database.

Re: Help with upgrade path

Less than 100, no style sheets. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: Deleting Overlays - Nightmare

Hi, You can compare an unmodified def of the form with your own def using RRR|DefFieldDiff. You will probably need to: 1. Export data to ARX (maybe using RRR|Chive) 2. Remove the attributes 3. Import the data again You might also do some fancy stuff with archgid, changing dbname of the attribute

Re: Deleting Overlays - Nightmare

Hi, I ran into this problem when I had added a few display-only-fields to support server side workflow. Very annoying... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough

Re: Help with upgrade path

Hi, 1. Install a new system with the new version. 2. Use RRR|Chive to migrate data (1 day to 4 weeks depending on size) 3. Do a delta data migration with RRR|Chive to catch up production 4. Stop production, do a final delta migration, switch server The total outage can be brought down to an hour

Re: Friday Humor: The Promised Land...

That’s Maxine. Love her! TERRI LOCKWOOD • SENIOR SYSTEM ADMINISTRATOR • SunGard • AvantGard • 701 San Marco Blvd, Suite 1100 • Jacksonville, FL 32207 Office +1 (904) 281-8069 • Cell +1 (904) 627-8651 • teresa.lockw...@sungard.com From: Action Request System

Re: Friday Humor: The Promised Land...

While not offensive, I saw it as the kind of joke your mom’s cousin Eddie would tell everyone at a family get together, especially since it came with a picture of that angry cartoon lady that is on greeting cards. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request Sy

Re: Weird 8.1.2 CMDB SQL view issue (was Deleting Overlays - Nightmare)

I'm not the one working directly on this so I've just been kept in the loop but am not 100% involved with what the cause is, so we're not sure if it was an issue with the 8.1.2 install, the way our consultant updated the Status Reason field, or some other thing that we aren't aware of. As a res

Re: Deleting Overlays - Nightmare

It should not change the owner name if you login to SQL using the credentials of the AR System database owner which by default if you have not changed that should be ARADMIN. I agree they used to recommend not to do anything directly using SQL, so I didn't for the most part do it & would have s

Re: Help with upgrade path

I would not go with D either if I didn't want to pay my way through an upgrade. >From your description your path is fairly straight forward with only the consideration about your database compatibility with your current applications and other applications that use the same database. Your options

Re: Help with upgrade path

Find out from Support if the Database version necessarily needs to be at 12c or just the Oracle client that the AR System would use. Since you are all custom and no OTB, your upgrade path should be quite simple. Just make sure that you do not have any customizations done to ANY of the OTB forms (

Re: Help with upgrade path

Carina, I have done a 7.5 32-bit -> 8.1 64-bit before, and I did exactly like you said...install a new on the new server, and then upgrade The thing about the upgrade is that it's not necessarily upgrading the DB that was installed, it's upgrading the DB that's pointed to during the upgrade...

Re: Help with upgrade path

Okay, so - you're all custom. That's good. How many regular (data) forms are we talking about here? Dozens? Hundreds? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 -Original Message- From: Action Request System discussion li

Re: Help with upgrade path

I should add that the first suggestion I received on my new support ticket was to upgrade the Oracle 10g database to 12c. Unfortunately, as there are other applications pointing to it that aren't certified with 12c, I can't do this. __

Help with upgrade path

Greetings!!! I am turning to you all for suggestions for an upgrade path for our ARS system. I've contacted BMC for advice, however our support contract level is Basic... which is also the adjective I would use to describe my current level of customer satisfaction. Has anyone gone from ARS 7.

Re: Friday Humor: The Promised Land...

I realize that now especially since I am originally from India and we tend to have regular conflicts with our neighbors because of unresolved issues in Kashnir. I promise I meant no disrespect to any Pakistanis on this list. Some of my good friends and squash gym partner when I lived in Kuwait was

Re: Friday Humor: The Promised Land...

I thought it was funny as wellhowever, it was political in nature...specifically the part about the help desk...someone from that country (which it's likely there are people on this list) might not find it as funny On Fri, Dec 12, 2014 at 10:15 AM, Joe D'Souza wrote: > > ** > > I didn’t t

Re: Friday Humor: The Promised Land...

I didn't think it through. No offence to anyone I promise. I found the creative use of the brand name Camel (cigarettes) funny. No offence to Camel cigarette manufacturers either. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of S

Re: Friday Humor: The Promised Land...

Hits all the right buttons. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, December 12, 2014 9:13 AM To: arslist@ARSLIST.ORG Subject: Re: Friday Humor: The Promised Land... ** Discusses Religion, Politics, and curr

Re: Friday Humor: The Promised Land...

Discusses Religion, Politics, and current world affairs in fact On Fri, Dec 12, 2014 at 10:08 AM, Stanley Feinstein < st...@projectremedies.com> wrote: > > ** > > Was that political? > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *L

Re: Friday Humor: The Promised Land...

Was that political? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, December 12, 2014 9:06 AM To: arslist@ARSLIST.ORG Subject: Re: Friday Humor: The Promised Land... ** now Joe...you know better than to get politica

Re: Friday Humor: The Promised Land...

now Joe...you know better than to get political on this list. On Fri, Dec 12, 2014 at 10:03 AM, Joe D'Souza wrote: > > ** > > I thought this was funny. I just got this from a group of my college > friends on WhatsApp.. > > > > Joe > _ARSlist: "Where the Answers Are" and have been for 20 years_

Re: Deleting Overlays - Nightmare

That is exactly why we pushed back on them because it’s not what we would normally be told. I think the SQL just changes the owner name of the objects so it shouldn’t harm anything, but I also don’t understand why the 8.1.2 installer would have potentially changed them in the first place. Than

Re: Deleting Overlays - Nightmare

Well that's certainly interesting...I've never heard BMC recommend doing ANYTHING directly at the DB via SQL. On Fri, Dec 12, 2014 at 7:28 AM, Pierson, Shawn < shawn.pier...@energytransfer.com> wrote: > ** > > We recently ran into an issue on 8.1 where BMC told my colleague that > using the Class

Re: Deleting Overlays - Nightmare

Hi Misi & LJ, Thank you for valuable inputs. Being new to this Remedy environment I am not aware how these custom attributes were added. I believe they were not added via Class Manager (the best practice) and hence there is an overlay existing corresponding to them, as you have mentioned. I wish

Re: Deleting Overlays - Nightmare

We recently ran into an issue on 8.1 where BMC told my colleague that using the Class Manager is no longer the recommended way to modify the underlying forms, in our specific case it was to add a few new Status Reason values to Base Element. Additionally, with 8.1.2 our views were corrupted som

Re: Deleting Overlays - Nightmare

Aditya, Yes, Misi is 100% correct. When adding attributes to CMDB you are supposed to do it through the class manager, which manages all of the forms and joins and such. Overlays are not supported and will need to be deleted...which means you will loose your custom attributes, but you'll want to

Re: Deleting Overlays - Nightmare

Hi, I think the CMDB forms are a special case. Overlays is not supported there... So in theory you should have no similar issues with ITSM. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|L

Re: Deleting Overlays - Nightmare

Hi Claire and Terry, While upgrading Atrium Core from 7.6.04 to 8.1.01, even I am getting this error on installer that (X) Following forms have overlays created. Atrium install needs this overlay to be deleted. Please delete the overlay for following forms before proceeding with upgrade: BMC.CORE: