Re: Removing Calendar from Quick Links

Thanks Jason! Removing the permissions from AL Guide NGC:CAL:AppListEntryPoint removed it from the Quick Links. Todd From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Tuesday, August 15, 2017 1:52 PM To: arslist@ARSLIST.ORG Subjec

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Re: Removing Calendar from Quick Links

Hi Todd, Did you look at AL Guide NGC:CAL:AppListEntryPoint ? To test I updated the Label in Dev Studio and the label in the Quick Links reflected the change. Jason On Mon, Aug 14, 2017 at 11:21 AM, Arner, Todd wrote: > ** > > Hello Everyone, > > We are in the process of upgrading our server

Re: Basic SRD Question

I worked for a company that had over 150 Companies on a MT system. We on boarded each customer and built the SRDs specific to their requirements. Some of the SRDs could be common however the need to do the customizations as many have listed on this thread it was determined to not create an Ente

Re: Basic SRD Question

How about: · Create a Template/AOT/PDT/SRD per company · Use some workflow on the AIF, to determine based on the Requested For person, which SRD Instance ID is appropriate for their company · Have a global AIF/SRD/PDT/AOT which the end user interacts with · Sub

Re: Basic SRD Question

I think I just described your concept in detail. Whoops! But it works well ☺ Rosemary Ingrey | Remedy Technical Lead - ITSM Development | Ph: +61 (0) 466 015 419 |• rosemary.ing...@westpac.com.au From: Action Request System discussion list(ARSList)

Re: Basic SRD Question

Hi, If you want to do this OOB with zero customisations, you can do the following: * Create the Application Template. This WILL be Company specific however most fulfilment is done via one Company in the MSP. If more than one fulfilment Group is required, you can use multiple Company ba