ARS 8.x and User Tool

2013-03-01 Thread Anthony Jurado Jr
Hi, Will the User Tool continue to work with 8.X? thanks, Tony ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: ARS 8.x and User Tool

2013-03-01 Thread Anthony Jurado Jr
Jurado Jr ajur...@us.ibm.com a écrit : ** Hi, Will the User Tool continue to work with 8.X? thanks, Tony _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_

Re: UTC Time

2013-01-24 Thread Anthony Jurado Jr
Hi, All of our servers are configured to use UTC. We've never seen any issues related to doing so. Regards, Tony | | From: | |

Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004...

2013-01-08 Thread Anthony Jurado Jr
Hi, We upgraded our dev server and midtier to 7.6.04 several weeks ago. Since then, pages displayed in the MT do not show some standard gif images- e.g., the arrow for pull-down menus, the elipses for text area, etc. BMC support offered the solution of dropping and and re-adding the

Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004...

2013-01-08 Thread Anthony Jurado Jr
** What specifically did they (BMC Support) mean by dropping and re-adding components? Recreating the objects that had those missing or improper gifs? Joe From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG] On Behalf Of Anthony Jurado Jr Sent: Tuesday, January 08

Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004...

2013-01-08 Thread Anthony Jurado Jr
AM, Anthony Jurado Jr ajur...@us.ibm.com wrote: ** quote from ticket - bring up the form in Dev. Studio, remove these menu fields (one at a time) and re-add them and save the form. Then flush MT cache and retest see if that corrects the problem Regards, Tony Joe D'Souza ---01/08

Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004...

2013-01-08 Thread Anthony Jurado Jr
From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG] On Behalf Of Anthony Jurado Jr Sent: Tuesday, January 08, 2013 2:15 PM To: arslist@ARSLIST.ORG Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... quote from ticket - bring up the form in Dev

Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004...

2013-01-08 Thread Anthony Jurado Jr
(ARSList) [ mailto:arslist@ARSLIST.ORG] On Behalf Of Anthony Jurado Jr Sent: Tuesday, January 08, 2013 1:15 PM To: arslist@ARSLIST.ORG Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... ** quote from ticket - bring up the form in Dev. Studio, remove these menu fields (one

dev studio for linux?

2012-05-17 Thread Anthony Jurado Jr
Hi Folks, I just switched my workstation from Windows to Linux. I don't see a download offering for Developer Studio for Linux. Am I missing something? Note that the platform listed at the product name is Linux, but the platform listed for AR System Clients ... is Windows. Is there anyone

Re: Desktop operating system de-evolution by mobile device OS

2012-04-03 Thread Anthony Jurado Jr
Hi, Windows actually has a setting that allows you to switch between the 2 keyboard types. Here is an informative link on the topic: http://www.dvzine.org/zine/index.html Regards, Tony | | From: | |

Re: invalid relational operator exception from QualifierInfo

2012-03-20 Thread Anthony Jurado Jr
try to use turn it into an internal representation...and then back out to see if it goes there and back and comes out the same way it went in? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anthony Jurado Jr Sent: Friday

Re: invalid relational operator exception from QualifierInfo

2012-03-16 Thread Anthony Jurado Jr
suspect you will find that it's a db problem and not an api issue. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anthony Jurado Jr Sent: Wednesday, March 14, 2012 2:13 PM To: arslist@ARSLIST.ORG Subject: invalid relational

invalid relational operator exception from QualifierInfo

2012-03-14 Thread Anthony Jurado Jr
Hi, I have a Java program which uses getListEntry(). I use a QualifierInfo object to create the qualification for getListEntry. The qualification looks like this: QualifierInfo qualifier = remedyConn.parseQualification(arForm, 'Associated Asset' = \atl01a\); Which results in this